Customer Reviews for U-Haul Moving & Storage of Great Falls West
Pour nous contacter
Great Falls, MT 59404
(Just West of KFC)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brandon M.
Le client n'a pas laissé de commentaire.AMY S.
Make sure your customers have their rentals way more than a couple days in advance.BRIAN R.
Customer service was amazing and Tim was very helpful.THOMAS C.
Le client n'a pas laissé de commentaire.Eriq B.
Very speedy response and disconnect. Emailed drop receipt was nice. Like an F-1 pit stop! Thank you U-haul!patrick D.
Le client n'a pas laissé de commentaire.kevin H.
They didn't have all the equipment i reserved, ended up having to BUY a dolly (they have them to sell but not rent....yeah), then they misquoted the mileage causing some confusion, it caused me to think i was being over charged, turn out to be correct, they just told me the wrong mileage, the clerk was less then personable, the manager stepped in and cleared it upJAMES J.
Le client n'a pas laissé de commentaire.DANIEL N.
Le client n'a pas laissé de commentaire.JACOB G.
Very nice and helpful. They made it easy for pickup and return.NATHAN T.
Le client n'a pas laissé de commentaire.JAY K.
# 1. I couldn't pick up my equipment on the day I rented it for. 2. The lights did not work. 3 tires had flat spots on both tires. 4. We were left stranded on the side of the road overnight. 5. Law enforcement told us that they would patrol the area but it was a very dangerous place. 6. This equipment was rented to me and was never given a inspection because if it was it would've never been rented to anyone. 7. IT SHOULD HAVE NEVER BEEN RENTED TO ANYONEMichael R.
I have never had any issues with this location. Staff is very friendly.and helpful.Pauline C.
Le client n'a pas laissé de commentaire.LAUREL G.
Good location, easy to get in and out. Derrick was great to work with on this rental. He explained the process and everything worked as expected. Will definitely contact Derrick again for rental options.TIMOTHY C.
I rented a car dolly one strap on the driver side was fine the strap on the passenger side was three inches short and I had to flatten the tire to get it to latchJOHN M.
Uhaul in generalneeds to be more clear on the rental cost. I was quoted a price online but whrn i went to pickup, not only was it double the price i was quoted but the pickup location was moved 20 miles away from where i had a confirmed reservation at. I will not trust uhaul reservations to get it right ever again.REBECCA A.
Le client n'a pas laissé de commentaire.TIM K.
Service the vehicle and ensure all trash is removed. Mark the Fuel at the proper fuel mark. Vehicle was not Full when I picked it up.JOSE N.
Le client n'a pas laissé de commentaire.MARY G.
Better communication on where to pick up AND drop off. Both locations were changed without notice.Scott S.
Outstanding service by allClifford C.
Need lights in the units…Scott C. | Expérience générale
Le client n'a pas laissé de commentaire.DEBRA F.
Le client n'a pas laissé de commentaire.SCOTT R.
Small lot but has never failed me for the needs.JASON A.
The gas mileage is AMAZING on the new trucks! Got the same as my vehicle! The new features of: steering wheel controls for cruise, stereo, hands free talking, the middle seat folds into a console, etc are FABULOUS!TINA MARIE A.
Le client n'a pas laissé de commentaire.SCOTT R.
Le client n'a pas laissé de commentaire.LOIS WARD S.
Le client n'a pas laissé de commentaire.STACEY K.
I have 3 storage sheds, and this is always the friendliest and most helpful of the three.Chasity D. | Expérience générale
Customer service extremely efficient .WALLACE H.
I reserved a pick up at 10 the Ave location o the 28 the of Oct and now I see my next reservation is Central west location and it was booked for 10 th Ave. I'll have to take time to correct what I thought was set up for 10 the location.RANDALL H.
The employees/Staff at the Great falls location were great. After the honorable experience in the Odessa office I had my mind made up I would never use U-Haul again, but the people in Great falls, MT changed my mind back. I do not see a rating low enough for the management in Odessa, TX on this form!REX G. | Premières impressions
Le client n'a pas laissé de commentaire.Gary S.
Very nice staff. Helpful and answered all of my questions. I left my glasses there by accident and they held them for me.JOHN S.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.SCOTT H.
Le client n'a pas laissé de commentaire.GEORGE W.
Le client n'a pas laissé de commentaire.DAWN T.
Horrible company, Horrible equipment, trucks have no power, company has no customer serviceRODNEY J.
Le client n'a pas laissé de commentaire.CHRISTINE MARIAN S.
Greatest help in the history of Uhaul.PHILIP H.
Very easy return which after a long drive, it is very appreciated. Merci.CHARLES PAUL L.
Le client n'a pas laissé de commentaire.LINDA T.
Great customer service. Thank you!TIMOTHY S.
None staff were great.EVAN G.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.MAXWELL C.
Very clinical experience. I was â€˜renting' a vehicle for a long distance trip. It seemed their desire was to get me in and out as quickly as possible. A little customer coalescing would have gone a long way.MICHAEL C.
Le client n'a pas laissé de commentaire.Frances C.
Thank you to Maria in Billings who made a last minute reservation and Timothy who helped us at West Central U-Haul in Great Falls. Everything went very smoothly and we greatly appreciated your help.Vellane H.
I was impressed by both, customer service at both locations. Definitely recommending and returning back. More things than I new were available! Yeah me.LeAnn O.
Excellent experience all aroundTHOMAS M.
Le client n'a pas laissé de commentaire.Ashley R.
Fantastic service.JONATHON A.
Le client n'a pas laissé de commentaire.SCOTT M.
Great customer service- friendly and attentive to my needs. Great team of workers! I am very please with their services. Thank you- team!OSVALDO M.
Le client n'a pas laissé de commentaire.CRAIG T.
The gentleman who took care of my delivery, and I'm sorry I don't recall his name, (I think it's Daniel) was quick, helpful and attentive. I'm a believer in U-Haul now!Jose G.
Very speedy checkout.EDWARD W.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Kenneth T.
Le client n'a pas laissé de commentaire.Paul H.
Le client n'a pas laissé de commentaire.KAREN L.
The customer service agent/employee was very rude. We had a great experience at pick up with a team in Washington but the central west staff member (Tim) left a sour experience to finish it off.Kyle S.
Le client n'a pas laissé de commentaire.STEVEN EUGENE T.
All went well. Very smooth operation!BRETT CARSON M.
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.TODD K.
Le client n'a pas laissé de commentaire.LINDA M.
Employees were very nice and very helpfulCaroline Z.
staff is very knowledgeable and friendly.Kevin Mandall M.
Le client n'a pas laissé de commentaire.ALBERTA FREEMAN S.
Le client n'a pas laissé de commentaire.AMANDA C.
Le client n'a pas laissé de commentaire.ANN N.
They were great to work with!!TRACY M.
Le client n'a pas laissé de commentaire.RONNA S.
the trailer was checked in at a location in a state I was not in, while I was driving! when I got to the drop off location that was stated on the contract. I could not check it in. I waited 70ish minutes for a customer service call back. when they did call, they hung up on me. I waited 15+ mins on hold to try to talk to someone, to no avail. The whole thing has been an inconvenience, has costed me, time, money for fuel and mileage. Now because I can't get someone on the phone I will have to take time off work tomorrow to check the trailer in. Which is more of my time and money. It is a huge undue hardship/inconvenience.Pegi G.
Great staff! I messed up on my online order without realizing but they were able to help me out and fix the problem when I showed up for my equipment. After all the stress I had been going through to get to that day I appreciated that very much! It was a great experience with the whole process from checking out, to the trip with a nice truck, to turning it in. Huge reliefMARCUS D.
Le client n'a pas laissé de commentaire.WILLIAM S.
Staff could be a little more friendly otherwise everything worked wellDENNIS R.
So easy to rent and return. Friendly staff.Glen W.
No complaints! Friendly staff.GLEN W.
Le client n'a pas laissé de commentaire.Louise V.
Le client n'a pas laissé de commentaire.Miranda V.
We called ahead of time to advise them of location change and the told me to make sure and notify UHaul or we would be charged extra. Personnel were waiting for us when we arrived and took the car dolly off the truck for us.PAMELA M.
Le client n'a pas laissé de commentaire.FORREST S.
Le client n'a pas laissé de commentaire.Derek S.
Le client n'a pas laissé de commentaire.MARGARETA M.
Le client n'a pas laissé de commentaire.Nina G.
VERY good experience with this store. I hate moving, but the crew here made at least one part of this move much less stressful. Thank you, guys!Kevin B.
Have the customer rep put in the correct information to prevent other customers from having thousands of dollars worth of car repairs.Desarea V.
Le client n'a pas laissé de commentaire.DAVID T.
Le client n'a pas laissé de commentaire.CATHERINE TERESA D.
Le client n'a pas laissé de commentaire.Rick C.
Le client n'a pas laissé de commentaire.Lucy M.
Le client n'a pas laissé de commentaire.CHRISTOPHER T.
Half way through the trip the lights on the trailer stopped working. They had â€œjimmy riggedâ€ the wiring under the trailer so many times that they just stopped working. Poor maintenance on the company's part.amista M.
U-Haul had no gas when I picked it up.charles H.
Keep up the good workJames N.
Le client n'a pas laissé de commentaire.Leah T. | Online Move In
Le client n'a pas laissé de commentaire.Amanda W. | Premières impressions
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