Customer Reviews for U-Haul Moving & Storage of Greater Miami

5 096 évaluations

1000 NE 1st Ave   Miami, FL 33132
(Downtown)

(305) 358-9291

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(305) 358-9291

1000 NE 1st Ave
Miami, FL 33132
(Downtown)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

The light in my unit didn't work. The floor wasn't clean. On the day I was clearing my unit out I accidentally left a few things behind in the hallway. The following day I came by & the staff had thrown it in the dumpster and destroyed it. No attempt to check the cameras & reach out to who left it behind. The staff here does the bare minimum & is not very helpful.

JOHANEL R.  |  Expérience générale 
Évaluation :
1

I wasn't able to access my storage and had to wait until the next day. Even after already paying.

JUAN R.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

kimberly h.  |  Expérience générale 
Évaluation :
5

So friendly the workers especially jenifer

Josshua A.  |  Premières impressions 
Évaluation :
1

the storage unit I received was inconvenient to put my stuff in and the unit states it's for a studio apartment, however I can't even fit my bed. I would like to get another unit

Anais C.  |  Online Move In 
Évaluation :
5

There was a homeless guy hanging out on the 5th floor. I reported it to staff and they escorted him out.

Cynthia M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devlin E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juan V.  |  Premières impressions 
Évaluation :
1

First, the size demensions I confirmed were not what I got,, and the website does not explain about having to use a ladders steps to access your unit.. After this deception, the girl that changed my unit after looking at a few units. Was super Lazy, rude, and would not detach from her phone to give me instructions. I had to return 4 times. Once for the code, once to figure out I had to use it for both doors just to find out I needed a card to do this, plus, was never given a lock...the van I rented did not have a dolly so I had to go searching for one and get the ok to take it...this burned up about 2 hours of my rental time. As I was finally moving in there was a huge rat trap in my unit which makes me very nervious of having my belongings infested.. there was a strong scent of Marijuana on my floor and 2 unit with people bathing and sleeping in the units like a hotel. One guy even had an extention cord going to his unit and closed himself inside.

Craig E.  |  Online Move In 
Évaluation :
5

The staff went above and beyond and were so much fun and helpful!!

kimberly h.  |  Premières impressions 
Évaluation :
5

I received awesome dedicated customer service from ALL employees! They all showed dedication to a job well done! Promptly offering any advise and answers to my questions with a smile! I really appreciated their concern to provide me with the best options for my move! All staff were kind, friendly and customer service driven! Glad I chose this location! I watched as they serviced other customers prior to serving me, and they were definitely on their job providing the best service and the best options for each individuals needs! Thanks guys! Keep up the great work!

Juana W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice T.  |  Premières impressions 
Évaluation :
5

The in store staff was extremely helpful, the gentleman who made my truck contrac Jose Alvarez and the young lady who made my storage contract Jazmin Beltran Gomez both made it not only quick and easy for me but were well versed in the job and were very courteous. There was two other young ladies present behind the counter who also interacted with me and were very helpful and nice. Everybody was smiling and the overall energy in the store was pleasant.

PAUL D.  |  Premières impressions 
Évaluation :
5

BUT I LEFT MY KEYS AND DAT U-HAUL I RENTED CAN SOMEONE HELP ME OUT WITH DAT PLEASE CAUSE I DONT HAVE THEM

SHANEETRA S.  |  Premières impressions 
Évaluation :
4

Very kind and helpful team.

Brian F.  |  Premières impressions 
Évaluation :
2

I am now aware now that Miami is 85 % Spanish. The storage in Miami wasn't climate control. Climate control should be mandatory in all of Miami units. The staff knew only Spanish. They need interpretations or hire someone native that speak English. Jacksonville was okay. I had to call corporate to fully comprehend my reservations. 3 locations were not able to explain anything to me . I know things are hectic for everyone, just letting UHaul know things can be rectified. We used UHAUL in the last at least 8 times before this reservation.

CANDACE W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

steven o.  |  Premières impressions 
Évaluation :
3

The building should be maintained, it has a lot of humidity and bad odor. The building has some floating issues especially in the entrance at the load/unload area. In addition the structure itself is dark which leads to an unsecure feeling.

Lizmar B.  |  Premières impressions 
Évaluation :
5

I'm happy services

OMER S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saliha N.  |  Online Move In 
Évaluation :
5

The staff was very friendly and helpful. Thank you U-Haul for always providing 5 ***** Star service!!!!!

George M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ICAT L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

johana r.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLAS B.  |  Premières impressions 
Évaluation :
4

Some times we cannot enter in our client web. site with the codes.

AF SELECTION CORP. A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET J.  |  Premières impressions 
Évaluation :
5

VERY NICE PEOPLE

carlos l.  |  Premières impressions 
Évaluation :
5

The entire staff is extremely friendly, helpful and professional. They were experiencing a problem where the internet system was disabled for the entire location, but were helpful regardless. great!

jeffrey l.  |  Premières impressions 
Évaluation :
5

They had excellent customer service no wait no hassle it was a wonderful experience

carol m.  |  Premières impressions 
Évaluation :
5

Quick easy and everyone was helpful

ALLAN A.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
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    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

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  • Icône de conteneur de U-Box
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  • Icône de fournitures de déménagement
    Accessoires de déménagement

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