Le client n'a pas laissé de commentaire.GRANTEDWARD W.
Customer Reviews for U-Haul Moving & Storage of Greece
Pour nous contacter
Greece, NY 14626
(@ Ridgeway Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOHNF M.
Le client n'a pas laissé de commentaire.SPENCERCUYLER K.
Le client n'a pas laissé de commentaire.David S.
This is the only uhaul location we like to use. Very friendly and always professionalSUSANS D.
Everything went smooth, was in and out in about 5 minutes totalOMURM D.
Le client n'a pas laissé de commentaire.TONYL Y.
I was scheduled for my hitch installation on 10/11 at 7am. I drove 40 miles (one way) . When I arrived at 7am I was told my hitch had not arrived. Why wasn't a call made to tell me? My appointment was made 9/22. While at the location I talked to someone at the call center and was told she couldn't help with any concessions. My contact at location was Chris. He was apologetic. My hitch got installed 2 days later. My plan was to also rent a trailer in December to take to Florida. Not sure what to do at this point. ThanksGary B.
Truck barely drove in a straight line. It shook all over the road. It was hard to even keep the truck in the lines. Worst experience I've ever had with U-Haul. And I've used U-Haul many times. Maybe it's time to use other companies next time. And they had brand new trucks sitting there instead they gave me the oldest truck in the parking lot that had damage all over it? When there was atleast 3 of the NEW same size trucks sitting there.kyle O.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.ROYREX W.
Le client n'a pas laissé de commentaire.james C.
Le client n'a pas laissé de commentaire.SAMUEL R.
Le client n'a pas laissé de commentaire.TERENCEM S.
Le client n'a pas laissé de commentaire.Christopher R.
9:00 am installing hitch, person said not there. Not happy call main office was told hitch del 10-07-21.Alan R.
Le client n'a pas laissé de commentaire.Jade R.
Le client n'a pas laissé de commentaire.Stephen F.
Le client n'a pas laissé de commentaire.ROBERT B.
Fast and friendly vary easy to rentRAYMONDD F.
Have more helpMatthew M.
I wished the uhauls were located in other areas closer to my home.LEWISR JR P.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.ARIC P.
Great service. Friendly: knowledge able staff.MICHAELA L.
Le client n'a pas laissé de commentaire.Teresa C.
I tried to rent one uhaul on state street in Rochester New York online by using my phone and it never went threw. So I went down the street to the one on lake ave. and the employee was very rude. He mad me feel like I was bothering him and just wanted me to leave. He kept saying everything is booked. So I called 1800 number to rent another truck and the representative-said there was on available at that site. So I ended up going to the long pond rd. location and the two guys there were very nice and friendly. They were super helpful and me feel like they wanted my business. I will just go to the long pond rd. location any time I need to rent a truck in the future.SHAUNM B.
My experience was FANTASTIC and Chris was friendly,informative and professional.Colleen M.
Le client n'a pas laissé de commentaire.KALYNJUDITH C.
They were both very helpfulJUANEUSEBIO P.
I had a reservation at lake ave and the truck wasn't back from the previous person that rented it. I had to go to long pong to get a truck there. It was a big inconvenienceGINAM M.
Great Uhaul rental location. Friendly and helpful!! Best I've ever been to.Roderick F.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.GERIANNECATHERIN P.
Love uhaul service,I have been using it for long time and will continue to use it, it's convenient fair price and more ..,thank youMATEYOSY K.
Great experienceTony C. | Premières impressions
First time using that locationVelina W.
Le client n'a pas laissé de commentaire.IRMINEJULLIET F.
The lady who checked me in and out was awesome.Laurie B.
Le client n'a pas laissé de commentaire.MICHAEL III K.
Tuneup the vehicle this engine sucked and shook and backfired it was absolutely horribleChristopher C.
Le client n'a pas laissé de commentaire.ERIKAJEAN S.
Le client n'a pas laissé de commentaire.Christopher C.
the GM was GREAT!Chris R.
Smooth easy experience. Truck was clean and ready to go. Drop off professional and quick. Easiest part of the moveCarlyle W.
Man who helped us was great!Jeffrey A.
Le client n'a pas laissé de commentaire.Theodore G.
So, I rented this 15" truck from the long road location in Rochester NY. This truck was apparently defective. From the sound of the truck, one could tell that there was something wrong with it but i gave it a benefit of doubt since I could not exactly tell what was wrong with it. Right from here in Rochester, this truck was intermittently jerking. So, I made it to NYC which was my destination. On my way back with my sister who accompanied me on the trip, the weird sound of the engine became more worrisome and increasing. When we got to Pennsylvania, it became clear that this truck cannot make it further because at this point, the cracking sound became more intense. So, I pulled over and as son I did that, the truck was engulfed with smoke that came from the front. I actually thought the truck was on fire already but thank goodness, the smoke cleared away and there was no fire. At this time, it was 2am in the morning. We were out in the rain because of the smoke on a very lonely and dark road and I had to call 911 who came to our rescue. It was a very scary moment for both of us. This is the worst travel experience in my entire life.Ejikeme N.
Le client n'a pas laissé de commentaire.PAULR K.
Positive comments. Your customer service rep was very helpful and knowledgeableCaesar C.
You need to hire more experienced people who won't damage property 2 out of 5 people you sent didn't work smart 3 guys in other crew were organized and worked safely so no damaged to my home and furniture the crew leader Cedric was a great help getting the job done I will not recommend your service to anyone we did have damage and who ever called about it blamed me your people did the damage but this manager seems to think it's our fault Again another poor move on your companies partSTEPHENJAMES S.
Everything was great but I really liked I was able to do the check in on line so it really made the process very quick when I went to pick up the truck!Gary H.
This location rented me a freshly cleaned vehicle, which was ready the second I walked in. Pick up and drop off was easy, the staff were friendly, and my bill was exactly as the estimate had shown. I wound up having them top off the tank for me, as the closest gas station was not open. I was very happy with my experience here!Kathleen N.
I have used this location for a very long time and I always get a great move. They have a good track record. Great job ðŸ'GERALD D.
Le client n'a pas laissé de commentaire.YURIY D.
Good experience with trailer rental would go back if I need another trailer for sure. Price was goodPHILIPHAROLD JR B.
I would have scored and excellent, but my first reservation did not go well. Person that took it said I was all set for 9am the previous week and there were no trucks. When I went to confirm with the scheduler she fixed for the following week. I was lucky I had an additional week to work with.CHRISTOPHERN R.
Ramp was broken on truck, made it very difficult to load/unload. The movers I hired had to waste time trying to get it off the tracks as it was stuck half in half out of the truck.Sherrie T.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.ANDREW P.
I`m discussed ,a true trip to HELL with my partner next to me,I`ll never rent a UHell Truck anymore,and I`m telling everyone on face book ,and other sites about my bad experience so they can shared with the rest of the word.To improve a better service for the customers have the trucks inspected before you rented.FRANKM G.
A little expensive but otherwise a ok.JAMESKARL C.
Le client n'a pas laissé de commentaire.Ramon R.
Le client n'a pas laissé de commentaire.PAUL STEVEN R. | Expérience générale
I was charged for 4 gallons of gas, that according to my contract I only needed to put in 5-6 gallons of gas. Not happyCHARLESMATTHEW G.
Le client n'a pas laissé de commentaire.REBECCALYNN W.
Le client n'a pas laissé de commentaire.Douglas A.
Le client n'a pas laissé de commentaire.CE M.
Le client n'a pas laissé de commentaire.DAVIDR W.
Drop off was easyTony B.
Hire some more people to answer the phones I was on the phone for 25 minutes I ended up using the website but I still had to call and make sure I did it right because I'm not good at computersKATHRYNA M.
Excellent customer service!THOMASF V.
Le client n'a pas laissé de commentaire.Peter G.
Le client n'a pas laissé de commentaire.KERRYDAVID K.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Aaron B.
The trailer had bad bearings and the brakes didn't work til the last minute, causing the trailer to "slam" the truckANDREWD C.
While the team at this location did the best they could to help me, I cannot recommend Uhaul as a whole. I was called the day before my reserved day to.be told they had no truck. Then when I called 20 minutes before my newly scheduled time, I was told by someone from the call center that the truck was available, only to show up and wait for almost an hour because the truck had not been returned. I will definitely be looking at other companies the next time I need to rent a truckEdward B.
Le client n'a pas laissé de commentaire.Bruce H.
Le client n'a pas laissé de commentaire.ROBERTVINCENT M.
Le client n'a pas laissé de commentaire.Scott H.
Le client n'a pas laissé de commentaire.marcia C.
Le client n'a pas laissé de commentaire.Philip L.
Le client n'a pas laissé de commentaire.Ricky R.
Le client n'a pas laissé de commentaire.ROBERTJAMES M.
Jeff really took care of of me with my truck change Thanks -ChuckCHARLESMATTHEW G.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.EARLBATES III R.
One of the tires on the trailer had some bald marks.JONATHAN PAUL B.
Great Job as usual.BRUCEHOWARD F.
Le client n'a pas laissé de commentaire.MARKT K.
Le client n'a pas laissé de commentaire.shahama T.
I had ordered and paid for my hitch 1 month in advance. Upon arrival to the facility with my vehicle, I was told the part was not delivered. The representative I dealt with located another hitch from the area, but that took 4 hrs longer than what should have been done in the 1st place. I had to travel to this location 4 times that day on the other side of the city from where I live to get this installed. The representative told me that the U-Haul closest to me does install hitches (Irondequoit location), but your website did not allow me to choose that location. Your company is a mess. #1 Get the website information current. #2 If parts are not delivered on-time have the courtesy to send an email, or make arrangements in advance to get the parts from other locations so your customers are not put out. #3 Poor planning and communication on your part places the customer-facing employees in bad situations and causes them undue stress that can be alleviated by better planning and communication on your part. I really should get a partial refund for losing work time and for the aggravation this caused when all of it should have been avoided.Steve D.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.DIANE V.
Le client n'a pas laissé de commentaire.susan n. | Expérience générale
Le client n'a pas laissé de commentaire.DELORESANN B.
Le client n'a pas laissé de commentaire.Lyndsay W.
The staff was friendly and very helpful when it looked like I was renting to much so they helped to make sure I had what I needed and I did not have to over pay.Heather D.
Le client n'a pas laissé de commentaire.Marilyn H.
Agent was very friendly and prompt both on take out and turn inTREVORW E.
Customer service was awesome.CURTISA S.
Le client n'a pas laissé de commentaire.carl S.
Staff was extremely helpful, even though short-staffed. Facility door was missing hold-open leg; drinking fountain was not working; bathroom door hinges loose, making it hard to usePAUL STEVEN R. | Premières impressions
While calling the location the phone just rings, then a customer service representative from a call center can't provide, change or update your info they can only take payment..they do not have an email address on file and we are told because Uhaul has 3 different computer systems..customer service via telephone is a tragedy..staff at the location did not enter correct info, initially , but very helpful otherwiseLucretia S. | Premières impressions
Le client n'a pas laissé de commentaire.Deborah J. | Premières impressions
Excellent service and friendly!Jean D. | Premières impressions
Le client n'a pas laissé de commentaire.terrence M. | Premières impressions
The employee who was working was getting ready to leave for the night, but went out of his way to help me access my unit that I signed up for online. He was so helpful and wonderful and saved me a lot of frustration.Courtney D. | Online Move In
Le client n'a pas laissé de commentaire.Ashley G. | Premières impressions
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