Customer Reviews for U-Haul Moving & Storage of Greensburg

3 085 évaluations

5218 St Rte 30   Greensburg, PA 15601
(Next to Boston Market below Westmoreland Mall)

(724) 838-0600

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(724) 838-0600

5218 St Rte 30
Greensburg, PA 15601
(Next to Boston Market below Westmoreland Mall)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The best people work here. Thank you so much!

Caitlin K.  |  Expérience générale 
Évaluation :
5

Great people. Quick and helpful. Had me in and out. Would highly recommend.

Barry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lillian S.  |  Expérience générale 
Évaluation :
3

This is due to the General manager being totally unprofessional .William Boske is supposed to be the face of your company he is rude , no customer skills, pompous and does not follow thru and is not detail orientated .He told me there was no dolly in the truck which i ordered . This made me quite upset as was needed for the job . He wasnt apologetic pretty much told me that is the way it is and there is shortages and none can be found .No customer skills . In your face . So i went straight to Home depot bought one that i should not had to and opened my truck door and inside was a u haul dolly. See the issue is he never looked , never cared to look .He is your face of Uhaul. I ll lend you one of my managers if you want to be successful because he is a disgrace ..The owner now is a different story Mr./ Kruk is friendly kind, caring a true professional every time .and next time i rent from this place if you see a guy with red hair ask for another representative .

DANIEL K. 
Évaluation :
5

Kylie was very helpful and great!

Stefanie R. 
Évaluation :
5

Employees were very nice. Explain everything to me.

William G. 
Évaluation :
5

Joe in Greensburg so awesome!!! Hands down best guy, helped us get setup and saved the trailer for us as we had to get our taillights connected. So much appreciated since the first location in New Alexander stood us up. I even called asking if it was Available for my reservation. They closed shop before hours of operations, so disgusting of them. But Joe saved my opinion of UHaul! Thank you, he should be recognized for his efforts!

BRYNA O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lillian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

renee s.  |  Expérience générale 
Évaluation :
3

The hitch was installed perfect, no issues. However the wiring harness I had installed by Uhaul on my new hitch doesn't operate the brake lights on my camper as it should. We had to cancel the trip we scheduled the day of because of this. It was upsetting. I know they worked on my last hitch. Other than that, and the appointment day mix up, was good.

Kimberly J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NORMAN M. 
Évaluation :
5

Great service!

Lisa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yves C. 
Évaluation :
5

Mr. Morgan gave me excellant customer service!!

Donald D. 
Évaluation :
5

Joe Morgan shined again. He remembered me from the last rental and went above and beyond to make my experience smooth. 5 stars

Vincent Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doug U. 
Évaluation :
5

Overall, I was very pleased with the service that I received from U-Haul. The trailer was in great shape. I received a free month of storage in a very nice clean and cool facility. Everything worked the way that it was supposed to, which was a relief during a stressful time.

raymond k.  |  Expérience générale 
Évaluation :
5

Lance at the Greensburg store was great, very helpful!

Gregory R.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Donald S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID P. 
Évaluation :
5

Excellent service from both guys - quick and easy, and no problem extending the rental period.

BARBARA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
5

Easiest return of the many rentals we have done over the past 3 months. It literally took just 5 minutes.

MICHAELCHARLES D. 
Évaluation :
3

Shawn & Greg who work at this location were great but Katrese the MOD for customer service was extremely rude & not helpful at all. I had a lot of trouble picking up and a very difficult time reaching someone by phone they said 8 min hold time & in fact almost 1:30 min later I got Joy on the line she was helpful. I was suppose to pick up around 10pm I didn't end up driving off the lot till 1:50am the very dumb chat bot kept making statements like my situation was resolved when clearly they weren't. Over all the folks in the store were kind & I would recommend Uhaul to a friend but for real your extremely long wait times are crazy and Katrese the MOD really needs to be retrained or maybe find a job where she is not dealing with the customers because of her rude attitude

Christina E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

Joe Morgan was first class. 5 stars

Vincent Q. 
Évaluation :
5

Store needs a number that you can directly call. One that you don't get an operator at a remote location.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP F. 
Évaluation :
5

Everyone was very nice.

linda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Serdar B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE J. 
Évaluation :
5

They got me out quickly in the morning and had me checked back in quickly in the afternoon. Excellent service. Thank you!

Charles C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lui F.  |  Expérience générale 
Évaluation :
5

Excellent experience, and in addition after leaving some personal equipment in the van, the manager called me and placed it aside so I could easily pick up the following morning. Great service!

MARK A. 
Évaluation :
3

As always horrible! Not having reserved vehicles. Hidden fees. Does business like comcast. They just plain suck as a corporation.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helene C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon D. 
Évaluation :
5

Nothing. The truck was clean and ready for pickup when I arrived. Will Boske was great to work with. I could not have had a better experience

DONALD B. 
Évaluation :
5

Solid very helpful

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth R. 
Évaluation :
4

Clean the windows.

Joseph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrance A.  |  Premières impressions 
Évaluation :
5

I pay good money for a service, if I wanted to do half the work myself and take pictures of your Vans and of other things for you I would go to a lower priced rental company. I go to you for service, don't lose the service in your company. Only thing wrong with the van is the windshield inside was dirty.

ROBERT M. 
Évaluation :
5

Joseph Morgan did a great job!

Micah C. 
Évaluation :
5

Nothing..everything was wonderful, including the staff

KEITH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
5

Gregory was the best and made the process really smooth!

Caitlin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew S. 
Évaluation :
5

I really appreciated the man who waited on us. My daughter told him she graduated from college , got a job and is moving from home . He made her feel a lot better . I notice it in her . He told her all the right things she needed to here . Thank you very much . You have a great worker there

RICHARD M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Phil D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENDRA C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donovan K. 
Évaluation :
5

I had the pleasure of dealing with a Uhaul employee out of the Greensburg location named Joe Morgan. He was extremely professional and courteous. He made sure that I was completely comfortable with all aspects of the vehicle before I left the lot.

LESTER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMIE R. 
Évaluation :
5

The staff was very kind, quick, and respectful. 10/10 service.

Eli T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD P. 
Évaluation :
5

I was fine with everything about my rental experience. Thank You.

KAREN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eleanor F. 
Évaluation :
5

Great Hitch installer!!! Very happy with the job he did, would definitely recommend!!

Laurie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stacy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis O. 
Évaluation :
5

Improve check in with ap... not working

JEFFREY D. 
Évaluation :
5

Merle was very good and accommodating!

David W. 
Évaluation :
4

Will was a very nice customer service rep

MAICHEL S. 
Évaluation :
5

Great customer service from Joe Morgan!

GABRIELLE F. 
Évaluation :
4

Seems like you lost my appointment took a couple of calls to fix it

Stephen G. 
Évaluation :
5

Excellent employees that work here. They are very professional and polite and make sure you are ready to go on your rental equipment

Richard D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis E. 
Évaluation :
5

Our rental made our whole experience possible. Could not have done it without U Haul and at a great price!!!!

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric G. 
Évaluation :
3

The drivers door kept unlatching and had to keep opening while driving and slam shut again. Transmission didn't shift well. I was going to be 2 hours later getting the truck back and they would not just prorate fir the 2 extra hours. Charged another full day plus insurance which I asked them to cancel. I didn't want insurance mine covers truck

SHEILA P. 
Évaluation :
4

the process to rent and to return (both to the same location) was very easy and quick. no muss no fuss

Harry Y. 
Évaluation :
5

A+

Christian V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH S. 
Évaluation :
5

The store manager was very helpful

Scott S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daitrone K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
4

The gentleman, I think his name was Jonathan, who checked me in when I picked the trailer up and dropped it off offered excellent customer service.

Thomas M. 
Évaluation :
5

Nothing. Joe Morgan at the Greensburg location was the kindest, most helpful, most accommodating guy I've ever encountered at UHaul! He was quick, smart, and awesome. Please give him some love!

Kevin O. 
Évaluation :
5

Never seen such a clean floor in the cab area. Absolutely spotless, ran great, no issues what so ever.

Brenda D. 
Évaluation :
5

Everything was good. The only downside was that the only access to my space was to go up steps...but they were wide and easy to navigate.

raymond k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE C. 
Évaluation :
5

The person who helped me was efficient and courteous much appreciated !

Craig B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald L. 
Évaluation :
1

Was literally and the worst experience I've had in a U-Haul try talking to someone at corporate we got disconnected was verbally attacked by a black man at this location I was told that if I didn't have the truck back at six he would charge me 350 $then he asked me to go outside and fight I wanna press charges but I would rather just never go there againI contacted my lawyer I really wanna press charges I would probably let the situation go if all fees are waived today I talked to corporate and we got disconnected it's frustrating waiting 45 minutes at a time to talk to somebody

DAVID B. 
Évaluation :
5

I dont see anything you could improve. You guys are awesome. Everything was easy and no time was wasted. I will always come here when I need too.

Nicholas S. 
Évaluation :
2

Over charges are lock 🔒 happy

brandy A. 
Évaluation :
5

Put vinyl seats so they can be cleaned.

Joseph E. 
Évaluation :
4

The phones are impossible to get through. I was on hold over 30 min. Long enough to drive to Uhaul and have a 3 way conversation. GRR. I only could reach the call center, not the location. They are training several staff members now, so I guess a big part of it is that nobody wants to work because of all the free government money being passed out. The staff worked hard to satisfy us. I must say that. The prices are really good and we got great packers through them too!

Donna W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark O. 
Évaluation :
5

The truck smelled like smoke and the steering pulls to the left. The staff was friendly and helpful and the app for mobile pickup doesn't work.

BRANDON D. 
Évaluation :
5

The movers you contract with make sure they have a dolly.

MARVEL M. 
Évaluation :
4

I am not happy that I could not receive my refund on the day that I canceled my storage space! I was told that I have to talk with a manager. I paid in cash every month. I expect cash in return! Additionally, the phone system is the pits. Trying to get through to an actual person is time con!

Joanne H.  |  Expérience générale 
Évaluation :
5

A bit pricey but availability was good.

michelle w.  |  Premières impressions 
Évaluation :
1

We planned on renting a climate controlled unit from you, but we could not do so as your facility has no elevator. The items we needed to store were large and heavy and could not be taken up the stairs. For the price of your units, I would have expected an elevator. Also, the lack of elevator needs to be listed on your website. I would have rented elsewhere had I known there was no elevator. As a result, I am now on a waiting list for a unit elsewhere while our things sit in our garage.

Keri H.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Debbie S.  |  Premières impressions 
Évaluation :
5

Considering the computer system was down on Saturday I couldn't setup right away (I work in Information Technology and fully understand) with the help of William Boske was able to move my items into a storage locker and finalize on Sunday, I live in Philadelphia and couldn't wait. The staff was awesome and very helpful.

Robert S.  |  Premières impressions 
Évaluation :
5

These guys were all great! Willing to help and make sure the customer was taken care of. Thank you so much for all your service and assistance. John

Hach C.  |  Expérience générale 
Évaluation :
5

Facility was extremely clean and seemed very secure. I felt very comfortable using this storage space over the past several years. Only downside to the whole experience was that the final month rent is not prorated based on when I closed my account, and I received no credit. Seems a bit unfair.

MICHAEL K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMERA A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph G.  |  Expérience générale 
Évaluation :
4

I was very disappointed that the 10X10 storage space that I reserved by phone was not available when I came in to finalize the arrangements. My oldest son (52) passed away suddenly on September 10th from a heart attack. He was an amazing tattoo artist (Spanky's Tattoos) and as administrator of his estate, I am responsible for protecting and preserving his art work. I requested a climate controlled area to facilitate this task. Instead, I am in the basement which I was told is heated. Is that the same as"climate controlled)? I am rather disappointed to say the least!

Joanne H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENDY J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENDY J.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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