Le client n'a pas laissé de commentaire.JOHN T.
Customer Reviews for U-Haul Moving & Storage of Greenwood
Pour nous contacter
Greenwood, SC 29649
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff was very friendly and helpful. The storage unit was extremely clean. I would definitely use again and recommend to a friend.Dawna K. | Premières impressions
Something was wrong with the 24/7 pick up which put me behind over an hour. The second truck was dead. The third truck the cab leaked and there were two leaks in the box ruining some family photos!!!!Matthew T.
Le client n'a pas laissé de commentaire.glenn w. | Premières impressions
Great trucksJERRELL S.
Le client n'a pas laissé de commentaire.Michael Y.
Le client n'a pas laissé de commentaire.Brian H.
Le client n'a pas laissé de commentaire.Joshua P.
Le client n'a pas laissé de commentaire.KAITLIN C.
Excellent ServiceMIGUEL S.
Le client n'a pas laissé de commentaire.MATTHEW D.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Van Vi N. | Expérience générale
Le client n'a pas laissé de commentaire.CHERYL H. | Premières impressions
Le client n'a pas laissé de commentaire.WILMA K.
Le client n'a pas laissé de commentaire.JOSHUA J.
More communicationTrevor E.
Le client n'a pas laissé de commentaire.RACHEL C.
Super easy for pickup and drop off. Very good truck.Suzanne S.
Tom was a great help! One thing that would be helpful on the check-in experience would be to have a trash can in the check-in area. That would be helpful in removal of any cabin trash that the customer may want to dispose of.JOSHUA W.
Le client n'a pas laissé de commentaire.DAVID P.
Le client n'a pas laissé de commentaire.Gregory H.
Chris always takes care of my truck, trailer, and storage needs.JOSHUA J.
Give costumers they money back if they put over in gas y'all want y'all money if the gas is not in there y'all charge 30 plus so why not offer customers they money back if they put over in on gas this sucks cause u have to pay to rent pay for miles and gas do better by your customersTIERA C.
Staff was super friendly and getting and returning the truck was easy.Jerrell S.
Le client n'a pas laissé de commentaire.Garrett K.
The truck that I picked up absolutely reeked of cheap, flavored cigar tobacco and the ashtray was very well used. I tried leaving the doors open the entire time that we were loading but I still had to drive with the windows half down, even still the AC smelled of it. i thought I remembered U-Hauls as being non-smoking with a sign indicating a cleaning fee if you smoked in one! It was a long 100 miles because of it.Richard D.
Le client n'a pas laissé de commentaire.Charles H.
Doing fine just the way it is. Happy to see you are putting hitch and receiver installation at this location.DANIEL N.
Great experience. Manager was very helpful.Alan O. | Premières impressions
Le client n'a pas laissé de commentaire.Williams C.
Mr Garrett was super noce and helpfulJOANNA M.
Everything was great!JOHN S.
Le client n'a pas laissé de commentaire.taneka N.
Why would I be charged extra for my return I return the truck at 745 am my son and grandson with me the person checking didn't get authorization to debit my card and u charge me 6,95 when I put extra gas in the vehicle horrible service the person had several people in there can't do his job faster enough to check things out no personality at all .SHELEEN S.
Everything was great! I actually enjoyed visiting the facility. It was very clean and the atmosphere is great!! I would highly recommend people to use THIS UHaul location!!CHARLENE A.
App restarted the return process twice. Took longer than expected to turn in.Samuel C.
Le client n'a pas laissé de commentaire.jimmica O.
Le client n'a pas laissé de commentaire.LEONIA L.
Le client n'a pas laissé de commentaire.Nakeisha M.
Le client n'a pas laissé de commentaire.TYRON S.
I just thought because of not returning to same location price was higher.VERA H.
Answer the phone probably will not use uhaul anymore. Customer service and trying to talk with a live person is utterly useless.RICKY L.
Don't say that you can drop off anywhere and then charge them for it or over charge someone for multiple car Dolly's when I only used 1 it was said that it would be outta town and now being charged 714,00 $ no not at all.AMANDA D.
Trailer I rented was filthy. Floor was sticky with sugar from candy. Looked like it had not been cleaned in quite sometime,TIMOTHY K.
Le client n'a pas laissé de commentaire.TAMARA M.
Le client n'a pas laissé de commentaire.JAMES G.
I will use this facility again without hesitation if the need arises!Kathy T. | Expérience générale
Le client n'a pas laissé de commentaire.Michael V.
Le client n'a pas laissé de commentaire.Charles L.
Do better by getting the mobile pick-up location tracking working. It didn't work for me.BRYAN T.
Le client n'a pas laissé de commentaire.DANIEL E.
Everything was great and super convenient!Joseph B.
Le client n'a pas laissé de commentaire.Lillian H. | Expérience générale
I rented two 20ft trucks and was given two 10x10 units for storage.the guy in greenwood South Carolina would not honor that order. Then one truck was to be returned in Greenville South Carolina and I would save 100 $off cost, yeah well not how it went down.Michael V. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK C.
Le client n'a pas laissé de commentaire.TATENDA M.
Chris rocks!Kasey M. | Expérience générale
Le client n'a pas laissé de commentaire.Adam S.
Convenient location and professional personnel.TERESA T.
I was called and told I had 24-48 hours to move an entire stotage building to an inside unit so they could do work. I informed them I was over 1,5 hours away and couldn't and asked for a manager to call me which I never received that call. Very unprofessionaltabitha t. | Expérience générale
Le client n'a pas laissé de commentaire.Lori S.
Nothing this place is well organizedERIC G.
Le client n'a pas laissé de commentaire.Kasey M. | Premières impressions
chris is awesomeKASEY M.
Le client n'a pas laissé de commentaire.BRANDON M.
Nothing, great visitAnthony H.
Christopher was very helpful and his customer service is beyond excellent.Raweewan R.
There was a check engine light showing, other than that it was smooth and the service staff were fast and professional.Hussein A.
Having my first chat delayed my pickup almost an hour but the second chat was better and we got the issues resolvedShuntavious P.
She was very helpful and friendly. Only complaint was the milage didn't add up. We rented from greenwood and drove to address in Greenville 29617this is only 56 miles . We drove to big lots in greenville which is 7,8 miles one way, and drove back home. So add another 7,8 miles. Then drove 1,9 miles to return. That totals 73,5 miles. We paid for 65. We were only over by 8,5 miles over but we're charged for being over 60 miles. There was no way that is possible so either the initial mileage was wrong or something isn't right.LAUREN G.
Loved the area where you can back in a whole 26-foot truck and load and unload inside out of the weather! That was very nice! Chris was great too. He is a very valuable asset to your company.Samuel L. | Expérience générale
My truck was not transfer to this location when I went to pick up my truck that Saturday morning the truck reserved was at a place that was not even open on Saturday nobody transferred my truck to my locationMICHAEL G.
To Whom It May Concern: I am very disappointed in my U-Haul drop off experience.Â I rented the 15 foot truck on Saturday morning 01/23/21 in Bluffton, SC and moved my Mother-In-Law to Greenwood, SC that day.Â We got done with the truck early so I returned it that day at 7:45 pm.Â The attendant was there but was unable to check the truck in at U-HAUL Moving and Storage of Greenwood, 254 Bypass 72 NW, Greenwood, SCÂ 29649 because the store closed at 7 pm and the computers were shut down.Â He also explained that the only reason he was there was that he was waiting for the manager to close-up.Â So, I showed him where the truck was and he said to drop the key in the drop box, which I did.Â I tried to use UHAUL.com/share but it told me that I had no reservations. I contacted the phone number under the Drop Off Equipment listing on 01/24/21 at 11:30 am.Â The person I spoke with checked the truck in.Â I had not received confirmation, so I called Monday morning (01/25/21) at 9:00 am.Â TheÂ person I spoke with said theÂ truck had not been checked in and that it should be soon.Â I called again at 1:00 pm and the person said that it had not been checked in but that she would have the manager call me.Â At 5:00 pm I had not heard from the manager so I called the 1-800-GO UHAUL phone number and they gave me the phone number to call the local dispatcher.Â The person I spoke to at that number gave me another phone number: 864-229-7970 that was supposed to be the local number and when I called that number, the phone rang then gave a beep and then a dial tone.Â So I called the phone number on the Drop Off Equipment again.Â The person called the location while placing me on hold.Â He said that he spoke with the manager and I should see a receipt shortly.Â Â The confirmation of check-in I received by e-mail was at 3:21 am on Tuesday (01/26/21) with the return of the truck dated 1/25/21 at 3:19 and I WAS CHARGED 57,78 $ late fee! I would like to have that charge reversed/refunded, since I returned the truck on the same day that I picked it up.Â Thank you for your time. John Beverung352email@example.comJohn B.
This location was nice the only thing that happened was part of my crazy weekend move. They cleaned and parked my truck without checking it in. So the next day I had not received my receipt and called and did t get anyone at the location to verify so I had to take yet again very important busy time to go to store before they closed to get my truck checked in and receipt. Mistakes happen, but this ended up being the topping to my tiring move from Georgia. And I was really frustratedSHUNTAY G.
Le client n'a pas laissé de commentaire.BARBARA J.
Le client n'a pas laissé de commentaire.Jeremy S.
Le client n'a pas laissé de commentaire.bobbi C.
More staff to be able to get the phone.Tom C.
Gentleman working there was very helpful but slow.DEBBIE K.
Le client n'a pas laissé de commentaire.Patricia E.
Make the price better and cheaper.JOSEPH S.
Le client n'a pas laissé de commentaire.Tabatha P.
Le client n'a pas laissé de commentaire.Carl L.
Truck leakedSuzy F.
Le client n'a pas laissé de commentaire.Tiffany P.
Le client n'a pas laissé de commentaire.ARTHUR B.
Le client n'a pas laissé de commentaire.JEFFREY C.
Le client n'a pas laissé de commentaire.CURTIS C.
Le client n'a pas laissé de commentaire.Jack K.
Le client n'a pas laissé de commentaire.Jonathan J.
Le client n'a pas laissé de commentaire.Tammy M.
everything was great. thanksKATHY G.
I was completely dissatisfied with the central customer service team. The centralized number is the worst. The only thing they did was get me in touch with Chris at the Greenwood warehouse. Chris made everything right. The central number needs to leave customer service to the location handling the uboxes. Thank you Chris...outstanding customer service!timothy B.
Le client n'a pas laissé de commentaire.John S.
I drove up to return the vehicle and was met at the vehicle before I could exit it. Was checked in and gone within 10 minutesAnthony H.
The front light was out, engine kept making a revving sound while I was trying to break, and the cost per mileage was very high.JUSTON T.
Everything was fast and efficientAshley S.
The people you had working on 12/5 at this location were amazing. I was frustrated with the two other locations not being open and this location was exceptional! I will not go anywhere else!THERESE S.
Got stuck on wet grass in yard. Spent nearly 45 minutes before even talking to someone from u-haul, to find out it isn't covered by roadside assistance. It not being covered isn't what was irritating, it was the fact that I could have used that time to find alternate solutions. Truck ran great. Dolly and moving blankets could be stored differently as they were in the way a lot.Curtis B.
Le client n'a pas laissé de commentaire.PAMELA T.
Great job they didPhillip R. | Premières impressions
Le client n'a pas laissé de commentaire.Martina Z.
Super clean and well maintained. I was confident that my furniture was safe there. Have recommended your facility many times.Susan M. | Expérience générale
Le client n'a pas laissé de commentaire.LEONARD S.
This location supports excellent customer services even if at times it seems to be under staffed.Eric J.
Make sure the inside of the back of the truck is cleaned out and now full of clumped up mud.HAYLEN H.
Le client n'a pas laissé de commentaire.JACQUELINE S. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE V.
Le client n'a pas laissé de commentaire.LLOYD B.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Lorenzo A.
Le client n'a pas laissé de commentaire.SHAQUILLYA W.
Le client n'a pas laissé de commentaire.Gary M. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth F. | Online Move In
The staff was always helpful and friendly especially Jen. My best storage facility experience ever. Its set the bar for all others at this time. Nice work!Donna E. | Expérience générale
Super clean and updated. Feels safe.Susan M. | Premières impressions
Le client n'a pas laissé de commentaire.Chandler S. | Premières impressions
Le client n'a pas laissé de commentaire.Larie L. | Premières impressions
Le client n'a pas laissé de commentaire.Donna E. | Expérience générale
Le client n'a pas laissé de commentaire.Jake R. | Expérience générale
Le client n'a pas laissé de commentaire.Merv R. | Premières impressions
The general manager at this location, Jen, is super nice and went above and beyond helping me get things squared up.Rachel B. | Expérience générale
Le client n'a pas laissé de commentaire.William L. | Expérience générale
I actually switched from another storage facility after I heard about the amazing customer service Jenn Young provides. Got to experience it today for myself! Y'all absolutely have a new customer for life thanks to her ❤️Rebecca B. | Premières impressions
Le client n'a pas laissé de commentaire.Kaitlyn H. | Expérience générale
Was lied to about access hours. Very unfriendly especially Jen..... I was told to leave facility before I was finished Un loading . THE LACK OF COMMUNICATION BETWEEN U-HAUL AND THIS FACILITY SHOULD BE ADDRESSED... THANK YOU FOR ALLOWING MY INPUT ...Carol S. | Premières impressions
Le client n'a pas laissé de commentaire.HALEY M. | Premières impressions
Le client n'a pas laissé de commentaire.juanita t. | Premières impressions
Great people and great facilities. They are very helpful and courteous. I would recommend them to anyone that needs storage.Donna Q. | Premières impressions
A+Robert M. | Premières impressions
Jen at this facility went above and beyond what she had to do to help me, she took care of everything and made a difficult personal situation much easier.Susan V. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.