Le client n'a pas laissé de commentaire.ALLEN B.
Customer Reviews for U-Haul Moving & Storage of Greenwood
Pour nous contacter
Greenwood, SC 29649
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.REGINALD M. | Premières impressions
Rachel is just amazing. I've never had such a great experience with uHaul.Wanda K.
They did a fantastic job. Had the trailer ready, helped me hook up and checked lights. Great experience!JEFFREY K.
Le client n'a pas laissé de commentaire.paul P.
The manager Chris, and his employee Tom were amazing. We initially rented a trailer from Tom but found that my hitch was to low to the ground to safely tow it. My car has a U shaped bar which i've never seen on any other car before which makes the hitch ball much lower than average. Chris personally came out and went above and beyond recommended a solution which would have worked, and also gave us the option to upgrade to a truck, which we decided to go with. They gave us a full refund for the trailer and quickly served us the paper work for the truck. They provided the service I needed on time, in full, with flawless execution! When it comes to describing the best, these hero's can only be described as exceeded all expectations. I will highly recommend this location to all my friends and family for all their moving needs.Thomas R.
every thing was greatJOHN W.
Check out time was registered for 7am didn't get leave until 7:50 am time did not get adjusted to 7:50 return on rental( Great place do rentals)TROY W.
The cargo van wasnt clean when picked upJoseph S.
Le client n'a pas laissé de commentaire.CARL L.
Need to hook up existing lights over storage. Very hard to see!!!!!MICHELLE B. | Expérience générale
Everyone was very helpful and professional. Could not have been any better experience.WILLIAM C.
Le client n'a pas laissé de commentaire.SHEILA S.
Le client n'a pas laissé de commentaire.RANDY E.
employee was so helpfulCamilla M. | Premières impressions
Le client n'a pas laissé de commentaire.KATRINA A.
No IssueBRANDON M.
Manger is very nice and fixes any problems you might have right away.TERESAFINNEY F.
Le client n'a pas laissé de commentaire.ENGRIN F.
My problem was you guys said you will hook up the trailer to haul a car so you guys did and when I was loading up the car the trailer came off the truck n hit my tail gate I was so I'm happy bc it scrape my tail gate hope you guys can do something about that I just thank god it didn't come off on way to where I was going you guys put it on to be safe and make sure it's on there so it is your responsibility it is n it should be to to fix my truckGABRIEL B.
Nothing it was greatMATTHEW M.
Didn't have the truck I reserved instead I had to settle for a larger truckDENNIS T.
Le client n'a pas laissé de commentaire.RICHARD H.
Very knowledgeable and professional..Nancy S. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.Lisa C.
Le client n'a pas laissé de commentaire.John E. | Premières impressions
Great staffPAUL C.
This is by Far the Best UHaul facility I've ever seen or been to. The staff are AAA++ thank you for making our unfortunate time a lot better.william d. | Premières impressions
This is the best I have ever seen it is very Accessible and helpful. I will be telling my friends about this location. Thank you for all the helpwilliam D.
Le client n'a pas laissé de commentaire.Charles P.
Le client n'a pas laissé de commentaire.Dawna K. | Expérience générale
Thank you so much for excellent service. The facility and the staff were exceptional!Jack W. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN C.
The on site dollies were very helpful.Evelyn O. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.Horaceton G.
Turn in was quick and easy.JOSEPH O.
Every uhaul I ever have rented always needs a serious alignmentClarence K.
2 people working in that facility with much precision. The lines were very long, but the wait was most minimal. It's very clean and well stocked. This is the largest and cleanest U-haul I've ever been to. I would suggest it to others.KARLA C.
Le client n'a pas laissé de commentaire.Caitlyn F.
Customer service was excellent, very clean facility with well maintained equipment. This was our fourth rental at this facility and very happy every time. Keep up the great job!KINGA K.
Le client n'a pas laissé de commentaire.CLAYTON S.
Great service and the gentleman was a pleasure to work with.JOHNROBERT P.
I see no improvement needed, thank you.JOSEPH P.
We called 1-800-uhaul before hand and the man said he put in that in writing that if we were there by seven we wouldn't be considered late. We got there by 6:43pm and the girl was not there 100 %. She was more concerned about getting off work. The card didn't work 3 times. The storage Unit was not reserved like they said it would be. Had I not went up to her in her car she would have driven off without making sure the customers need was tended to. The building wouldn't allow us in after authorizing three separate cards. Not sure if she was incompetent or if her manager should be more aware that more training should be done before they leave her alone to tend to customers. Now I get the bill and they charged me for an extra day??? Not at all happy. We had to now use three separate units because our original supposed reservation was not reserved. Why can't all uhaul / storage places talk openly and know what the right had is telling the left hand? There was no communication whatsoever! Talk about someone putting all their care into a companies hands and now I feel like we made a huge mistake because everything seemed like nobody at uhaul cared!! You added stress to my life and I'm so angry about it!Chad W. | Premières impressions
Make sure to tell the customer which truck they are getting. I we moved the refrigrator and 100 cases of drinks from truck to Uhaul that we just rented to find out it was a wrong Uhaul truck.ðŸ'ŽSAMAD N.
Having to guess how much fuel to put in the truck before returning is hard. I had to have it at just over half a tank and not knowing how big the tank is I ended up just filling it up. You charge extra if it is not returned with the correct fuel but can give a refund if it is over full. That is unacceptable.Carl S.
Very courteous people, store was super clean and organized with moving materials.WALTER K.
This was the smoothest rental I have had. Staff was very courteous.GEORGE M.
Very nice to work with as well as helpful.FRANK W.
Le client n'a pas laissé de commentaire.ETHAN L.
Check in with a little slow. There was one gentleman they're doing all that he could, but for people picking up.Richard L.
Le client n'a pas laissé de commentaire.LATONYA O.
The online return option at this location was impossible as you cannot "share" your location via the weblink or the uhaul online. This was very frustrating as I though I was going to have to leave the truck and then pay the 20 $convenience fee, luckily the convenience center was open and was able to process the return easily. The center operator mentioned that this happens quite often which leads to me that this is intentional in order to receive that processing fee. This needs to be resolved asap.WENDELL W.
The truck I was given was a gas guzzler, they also wrote on my paperwork that there was a half tank of gas and it was less than that. And the guy told me he would charge me 50 $if I didn't put half a tank in when I put gas back in where it was. I would not recommend this place ðŸ'ŽKYAFA M.
Le client n'a pas laissé de commentaire.JEREMY H.
Le client n'a pas laissé de commentaire.ASHLEY P.
Le client n'a pas laissé de commentaire.Alejandro F.
Le client n'a pas laissé de commentaire.Dawnyel W.
Thank you staff is great !!Larie L.
Continue with your great standardsPERRY W.
Le client n'a pas laissé de commentaire.RANDOLPHE F.
Everything was fine and your customer service people were very polite.PHILLIP M.
Get a driver at this location.Joshua G.
The Uhaul store opened late. One hour and 23 min late. The manager owned up to opening the store late, which I appreciated the honesty. I was on a timeline of moving and having an expensive crane. So, I did not have a lot of time to waste. What was really terrible was the customer service at your 1-800 number. I talked to several people who were dishonest, rude, had not accountability, etc. I hope I never have to talk with anyone at U haul (1-800) again. I was also on hold for 40 minutes, and each U Haul rep stated, why would you stay on hold that long. Asked me why didn't I just call the location I was picking up the truck. I asked how was I supposed to have someone talk to me there when no one was even there. They basically told me I didn't know what I was talking about, while I was standing in the parking lot. I know customer service is a challenge today, but I would have thought that U Haul could give some service even good service.DARRELL M.
Le client n'a pas laissé de commentaire.DIANA J.
I made a reservation 3 weeks early. No one called to tell me that my truck was NOT at Sentry storage where I made the reservation. I had to call around to find out where it was. When I went to pick the truck up, there was a system issue, and the lady could not release it. It took hours to get this resolved!! The people in greenwood were much more efficient!Romain L. | Premières impressions
Le client n'a pas laissé de commentaire.Ebony M. | Premières impressions
The uHaul location desperately needs more employees. Thomas Lewis behind the counter was extremely helpful and polite, but running everywhere to do other jobs as it seemed short staffed.JONATHAN B.
Le client n'a pas laissé de commentaire.kenneth T.
Le client n'a pas laissé de commentaire.SHAMEIA R.
enlarge the area where you have the cargo trailers. It is hard to get a big truck backed up into position because of all the small trailers that you have in front of them.DAVID L.
Le client n'a pas laissé de commentaire.NANCY S.
Le client n'a pas laissé de commentaire.DAVIDFRANKLIN Z.
Le client n'a pas laissé de commentaire.Francis S.
Excellent associate. Knowledgeable and very helpfulRALPH H.
Le client n'a pas laissé de commentaire.DALE H.
interior smelled in truck, not sure if it was the air freshener in the truck or if they were trying to cover up smell. Smelled like Cat pee.Jeffrey S.
Chris is awesome. If Chris serves the next client, i'm confident that it will be the highest experience possible for them. Super friendly, fast on the computer, has the most friendly smile, and just makes you feel good doing business with him.THOMAS R.
Le client n'a pas laissé de commentaire.BILLY W.
Le client n'a pas laissé de commentaire.KYLE D.
Obviously the facility is being operated without proper permits. I was not given the storage unit I was promised when I rented the truck and registered for the storage unit. While all the employees with whom I had contact were as helpful as possible, the check in process took well over an hour since only 1 employee was there to handle multiple customers.Robert G. | Premières impressions
Owner operates without proper permits and access to all storage units. Not enough staff available to handle customer volume.Robert G.
The customer service I received was remarkable. MerciMIA B.
Excellent service à la clientèleMERIDY D.
Le client n'a pas laissé de commentaire.WENDY A.
The man that helped me was excellent. I don't remember his name. My experience could not have been better.Todd A. | Premières impressions
Be thorough in explaining process for returning equipment and being credited for drop off.JOHNATHAN H.
Nothing! Customer service was excellent.JASON H.
Le client n'a pas laissé de commentaire.Ricky N.
Le client n'a pas laissé de commentaire.Toria T. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.Theodore E. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle B. | Expérience générale
Bathrooms are hard to keep clean when they are public, but I feel sorry for the ladies who have to use the bathroom in the storage areaWilliam K. | Expérience générale
The service at this location was excellent. I did experience a confusing event prior to pickup, when I received a confirmation text instructing me to pickup the rental truck from a different location than the actual location. When I called the store from the text, they stated they only rent trailers. Fortunately, I simply proceeded to the original location, and their staff was able to easily complete my reservation pickup with no issues.Sean T.
Le client n'a pas laissé de commentaire.SAMUEL T.
Communication getting to speak to representatives instead of waiting on line. Not helpful as should be.ROBERT S.
Le client n'a pas laissé de commentaire.Gilbert J.
Le client n'a pas laissé de commentaire.BRADLEY H. | Expérience générale
Le client n'a pas laissé de commentaire.JASONCHARLES S.
Le client n'a pas laissé de commentaire.WILLIAM L.
Both times I went to facility, There was only one person running the whole show! I must say , both people were very helpful even though it was busy. So far, so good. I found it hard to get on website, it kept timing out on me. Very frustrating. I tried calling just to pay my rent from Friday till Tuesday and finally got the local storage where my stuff is and put it on autopay.John F. | Premières impressions
Le client n'a pas laissé de commentaire.Lorena N. | Expérience générale
I always had great support when needed. Yesterday Chris was excellent. Very helpful and a pleasure to do business with. Thank you and will be back soon.Robert K. | Expérience générale
Le client n'a pas laissé de commentaire.PATRICIA W.
Thomas was great! He acknowledged me and everyone when they walked in. He was very helpful and explained everything during the rental process. Process was quick. He is definitely an asset to your company!Beverly R. | Premières impressions
We had a great expierence with U-haul and Tom in the Greenwood facility was very helpful. I real love the inside climate controlled units. We will definately use U-haul for our future moving and storage requirements.nikki w. | Expérience générale
Was called 1 hour prior to picking truck up that was a â€œguaranteed pickupâ€ to be informed there was no truck. Movers were scheduled had to make 3 hour round trip to a Central Uhaul Location. I was given a significantly reduced rate but the overall time delay was not worth the discount. Everyone I spoke with was nice and accommodating but , there scheduling is sub par.GREGORY K.
Great service. very accommodating.THOMAS N.
Le client n'a pas laissé de commentaire.JONATHAN J.
Le client n'a pas laissé de commentaire.Tonya V. | Expérience générale
Le client n'a pas laissé de commentaire.Shonquita H.
Rat and mice dropping on our stored itemsKevin R. | Expérience générale
Le client n'a pas laissé de commentaire.JOAN B.
MR. THOMAS was a great help. Excellent service, very nice, and smart.RACHEAL E.
Le client n'a pas laissé de commentaire.MARTINA G.
Le client n'a pas laissé de commentaire.John L. | Expérience générale
Le client n'a pas laissé de commentaire.WILSON O.
Le client n'a pas laissé de commentaire.Carla W.
Customer service was great!Edward G.
Le client n'a pas laissé de commentaire.Steve H.
Great placePhillip R. | Expérience générale
Le client n'a pas laissé de commentaire.daisy H.
Le client n'a pas laissé de commentaire.James T.
Excellent service à la clientèleURSULA B. | Premières impressions
Le client n'a pas laissé de commentaire.Lorena N. | Premières impressions
Staff is very professional, friendly, and courteous. Recommend this facility anytime.Freddie G. | Premières impressions
Bathrooms are a shared unisex, and it gotton some abuse. It was kept clean. Unit are clean and well lit. Nice indoor set upWilliam K. | Premières impressions
The only issue I had is there was a spill outside the truck that I was unaware of and when I went back I slipped and fell on my left side of my body. An employee came placed some towels down but that was itLatoya J. | Online Move In
Le client n'a pas laissé de commentaire.Kevin W. | Online Move In
Super nice staff!Stephen M. | Premières impressions
Le client n'a pas laissé de commentaire.Crystal C. | Expérience générale
Le client n'a pas laissé de commentaire.CHERYL H. | Expérience générale
We really enjoyed our storage experience with Greenwood Uhaul storage. Great location, and nice safe area. My favorite part was the two loading docks. We were able to move in rain or shine without worrying because of the loading areas. I wish they had more place like this one. We loved talking with Rene. She was always around cleaning. Always helpful and friendly!!Christy R. | Expérience générale
Le client n'a pas laissé de commentaire.Bebe w. | Expérience générale
Le client n'a pas laissé de commentaire.Kristen W. | Expérience générale
Le client n'a pas laissé de commentaire.Abdel C. | Premières impressions
Staff was very friendly and helpful. The storage unit was extremely clean. I would definitely use again and recommend to a friend.Dawna K. | Premières impressions
Le client n'a pas laissé de commentaire.glenn w. | Premières impressions
Le client n'a pas laissé de commentaire.Van Vi N. | Expérience générale
Le client n'a pas laissé de commentaire.CHERYL H. | Premières impressions
Great experience. Manager was very helpful.Alan O. | Premières impressions
I will use this facility again without hesitation if the need arises!Kathy T. | Expérience générale
Le client n'a pas laissé de commentaire.Lillian H. | Expérience générale
I rented two 20ft trucks and was given two 10x10 units for storage.the guy in greenwood South Carolina would not honor that order. Then one truck was to be returned in Greenville South Carolina and I would save 100 $off cost, yeah well not how it went down.Michael V. | Premières impressions
Chris rocks!Kasey M. | Expérience générale
I was called and told I had 24-48 hours to move an entire stotage building to an inside unit so they could do work. I informed them I was over 1,5 hours away and couldn't and asked for a manager to call me which I never received that call. Very unprofessionaltabitha t. | Expérience générale
Le client n'a pas laissé de commentaire.Kasey M. | Premières impressions
Loved the area where you can back in a whole 26-foot truck and load and unload inside out of the weather! That was very nice! Chris was great too. He is a very valuable asset to your company.Samuel L. | Expérience générale
Great job they didPhillip R. | Premières impressions
Super clean and well maintained. I was confident that my furniture was safe there. Have recommended your facility many times.Susan M. | Expérience générale
Le client n'a pas laissé de commentaire.JACQUELINE S. | Premières impressions
Le client n'a pas laissé de commentaire.Gary M. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth F. | Online Move In
Super clean and updated. Feels safe.Susan M. | Premières impressions
Le client n'a pas laissé de commentaire.Chandler S. | Premières impressions
Le client n'a pas laissé de commentaire.Larie L. | Premières impressions
Le client n'a pas laissé de commentaire.Merv R. | Premières impressions
Was lied to about access hours. Very unfriendly especially Jen..... I was told to leave facility before I was finished Un loading . THE LACK OF COMMUNICATION BETWEEN U-HAUL AND THIS FACILITY SHOULD BE ADDRESSED... THANK YOU FOR ALLOWING MY INPUT ...Carol S. | Premières impressions
Le client n'a pas laissé de commentaire.juanita t. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.