Évaluations des clients U-Haul Moving & Storage of Greenwood

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Greenwood

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Phillip R. | Premières impressions |
Évaluation :

Great job they did

Martina Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Susan M. | Expérience générale |
Évaluation :

Super clean and well maintained. I was confident that my furniture was safe there. Have recommended your facility many times.

LEONARD S.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric J.
Évaluation :

This location supports excellent customer services even if at times it seems to be under staffed.

HAYLEN H.
Évaluation :

Make sure the inside of the back of the truck is cleaned out and now full of clumped up mud.

JACQUELINE S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

JOSE V.
Évaluation :

Le client n'a pas laissé de commentaire.

LLOYD B.
Évaluation :

Le client n'a pas laissé de commentaire.

James S.
Évaluation :

Le client n'a pas laissé de commentaire.

Lorenzo A.
Évaluation :

Le client n'a pas laissé de commentaire.

SHAQUILLYA W.
Évaluation :

Le client n'a pas laissé de commentaire.

NATOYA W.
Évaluation :

Thank you

DONALD PAUL S.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian S.
Évaluation :

Le client n'a pas laissé de commentaire.

Luther B.
Évaluation :

Le client n'a pas laissé de commentaire.

HOWARD A.
Évaluation :

The lady that helped me went beyond helpful, she is an angel, thank you so much I will be back!

KEITH B.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ERIC H.
Évaluation :

Under staffed. They never assisted me with check in after I asked them to assist. They left me standing in parking lot. Two people cannot ha be me c Customer service at this location.

DONALD PAUL S.
Évaluation :

Le client n'a pas laissé de commentaire.

NATASHA N.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert C.
Évaluation :

Very nice location. Many rental options available, including storage. Office clean, well stocked with packing/moving supplies ect. Sales clerk courteous and direct.

JOHNNY A.
Évaluation :

Be more instructive. Walk the customer through the process. My experience lacked it. Not enough info. My experience was horrible. The address was a reslty place. Had no clue as to what , how n where to leave the truck nor keys. Place was closed in a deserted/dark area. My movers and I were irritated because we had to call n wait in this remote area to change truck drop off.

JAMES C.
Évaluation :

Great customer service!

George K.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher S.
Évaluation :

Le client n'a pas laissé de commentaire.

CAROL WOFFORD R.
Évaluation :

Had to wait for a few mi utes... not too long though

Christopher H.
Évaluation :

Le client n'a pas laissé de commentaire.

Andre B.
Évaluation :

Phenomenal Customer Service and facility.

TRENANDOS W.
Évaluation :

Le client n'a pas laissé de commentaire.

Philip B.
Évaluation :

Le client n'a pas laissé de commentaire.

DARRYL H.
Évaluation :

Not one thing

AUSTIN T.
Évaluation :

Awful customer service. The employees have a idgaf attitude and literally are slower than a tortise orgasm. Wouldn't recommend to anyone unless ur into that type of thing.

Charles B.
Évaluation :

Not enough employees always multiple customers and only one person working

Paula E.
Évaluation :

Le client n'a pas laissé de commentaire.

Rick B.
Évaluation :

Chris Garrett was amazing!

Arthur S.
Évaluation :

Le client n'a pas laissé de commentaire.

George C.
Évaluation :

This is an impressive location. It is very large with indoor And outdoor storage. Every time I've been there is always just one person working. They are doing all they can but just can't keep up with the amount of customers. There is usually several people waiting' and I've always had to wait for service sometimes 20 minutes or more. The service is usually very good just a long wait. They really could use some help.

George C.
Évaluation :

I dropped the truck off after hours. Completed return online.

Raymond S.
Évaluation :

Le client n'a pas laissé de commentaire.

Roger W.
Évaluation :

Le client n'a pas laissé de commentaire.

Melissa M.
Évaluation :

well the first person a young female messed up my reservation but a very nice black male on Tuesday fixed it and made it right. Give this man a raise get rid of the other girl

Paul H.
Évaluation :

Only had one worker

Karole J.
Évaluation :

The entrance to the office was not very clear; and check out seemed to take awhile. Problem the dolly they brought up first was not in the system, etc. However, staff was very nice.

JACQUELYN R.
Évaluation :

Was very pleased with your services. Everyone was very professional and knowledgeable. Pricing was reasonable. If I need uhaul service again I know where to go. Can't think of anything that could be done to improve your services at this moment. Thanks.

CATHERINE C.
Évaluation :

The employee that helped us, I think his name is Chris Garrett, was amazing. This is the 4th time we have used this location in 3 months. He was by far the best attendant. I hope he gets recognized by his supervisor. He was very professional!!!!!

TERRELL P.
Évaluation :

Le client n'a pas laissé de commentaire.

CLARENCE B.
Évaluation :

Have extra help on the weekend and end of the month.

RHONDA G.
Évaluation :

Le client n'a pas laissé de commentaire.

FREDERICK H.
Évaluation :

Have better customer service with their employees and customers some of the employees are rude

GARY L.
Évaluation :

Le client n'a pas laissé de commentaire.

Floyd T.
Évaluation :

Le client n'a pas laissé de commentaire.

Dan D.
Évaluation :

Unfortunately my 8:30 pick up time wound up being closer to 11. The manager who came back from Anderson to open the store did a fantastic job of keeping his cool and helping everyone who had been waiting since 7.

ROLAND GUSTAF P.
Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth F. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

EDDIE Y.
Évaluation :

Le client n'a pas laissé de commentaire.

JERALDO T.
Évaluation :

Le client n'a pas laissé de commentaire.

John T.
Évaluation :

Le client n'a pas laissé de commentaire.

Tyron S.
Évaluation :

Le client n'a pas laissé de commentaire.

CONNIE M.
Évaluation :

I had an appointment for 9:00. The manager didn't show up until 9:20. The door was open so we let ourselves in to an empty building. I had workers I was paying, so this was a problem. He was in no rush to help. He didn't sanitize the key pad, stylus, or wear a mask. The inner gasket on the door of the truck fell off. He said not to worry, it happened all the time. The truck was filthy. I have pictures if you would like. I have rented trucks from you for the past year and this was by far my worst experience ever. will NEVER use this U-Haul location again.

Donna E. | Expérience générale |
Évaluation :

The staff was always helpful and friendly especially Jen. My best storage facility experience ever. Its set the bar for all others at this time. Nice work!

Amelia K.
Évaluation :

I attempted to return the truck on line and was u able to do so. I was forced to drive 4 miles back to my home and 4 miles back to the store the next day. Each mile I was charged money for. It is ridiculous that I was charged money for Uhaul's error. When I arrived the next day the man working told me that he could not help me with my issue. I would need a manager to help me. I asked for the manager and he informed me that they don't work on Sunday's. In the end I found the whole experience frustrating and only about $15 cheaper than the competitors. Next time I will pay the $15 for better customer service.

RICHARD B.
Évaluation :

Le client n'a pas laissé de commentaire.

Susan M. | Premières impressions |
Évaluation :

Super clean and updated. Feels safe.

Shalonda P.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas N.
Évaluation :

Le client n'a pas laissé de commentaire.

NORMAN O.
Évaluation :

Le client n'a pas laissé de commentaire.

Chandler S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

connie H.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael B.
Évaluation :

I was redirected to this location due to the fact my original pickup location was closed even though it was advertised as being open. Very disappointed in my time lost waiting for some one to come who clearly never had any intention of showing up that day. I was not the only customer effected by this neglect to provide services as advertised. Multiple calls went straight to voicemail with no return message. The Young man at the 254 By-Pass 72 NW was simply outstanding in the service he provided.

Peter M.
Évaluation :

They lost my order and so it took me a whole half hour to try and turn in the vehicle.

Mindy J.
Évaluation :

Le client n'a pas laissé de commentaire.

Curtis P.
Évaluation :

just keep done what you do.thanks.

Julie W.
Évaluation :

Poor customer service

ERIC F.
Évaluation :

The link sent from UHaul for return did NOT send me to the right place. I ended up in Abbeville, 18 miles from the actual location, which was only 2 miles from my destination. Please click on your links and verify that they are working in Google maps.

Taylor D.
Évaluation :

Picking up the vehicle was a little of a hassle, had to swipe my card for to five times because it wouldn't charge the card, Lady wasn't very helpful either. However, upon return the lady that I dropped the vehicle back off to was wonderful and did an amazing job.

jim P.
Évaluation :

Fast and friendly.

Jeffrey W.
Évaluation :

my reservation was for 7am 8/22/20 but there was no one there until 8:15. This caused delays in my moving. I realize this would not be normal.

melanie B.
Évaluation :

Le client n'a pas laissé de commentaire.

Marion C.
Évaluation :

Le client n'a pas laissé de commentaire.

Sandra D.
Évaluation :

They are always friendly and will go over and beyond to get you the truck size you need.

Cynthia W.
Évaluation :

Great experience!!! Representative was awsom will do business again!!!

Stephenie W.
Évaluation :

Le client n'a pas laissé de commentaire.

Joe F.
Évaluation :

Le client n'a pas laissé de commentaire.

Joleen S.
Évaluation :

This was the worst experience of my life and I am not impressed with the shoddy service from Bristol, PA uhaul and their inept staff. I had to pick up my own ubox containers after OVER A MONTH OF HAVING MY MOVE SCHEDULED! And they had the audacity to email me the information 30 min prior to closing the NIGHT BEFORE delivery was to take place. What a horrible experience. I will be contacting corporate over this entire debacle and the useless help that was given.....

CARL L.
Évaluation :

Le client n'a pas laissé de commentaire.

Alan O.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric B.
Évaluation :

Le client n'a pas laissé de commentaire.

Rabin L.
Évaluation :

Nothing needs to ge improved. The customer service was excellent and the equipment was in good condition and worked great for my needs. Great location and I will definitely be back.

Steven G.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT S.
Évaluation :

Le client n'a pas laissé de commentaire.

Mendall S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason B.
Évaluation :

Had to pick up a trailer here because the one I had reserved was not ready at the original location. Had to get a smaller trailer which will make it so I have to make multiple trips.

James P.
Évaluation :

Le client n'a pas laissé de commentaire.

Larie L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Abby M.
Évaluation :

The staff is very unprofessional and needs help. It was so busy and the lady was all by herself. A line of people and calls on hold probably not even answer because she was so busy! My U-Haul was perfect but there is obviously a shortage of staff which could use some attending too

Thomas M.
Évaluation :

Le client n'a pas laissé de commentaire.

JOSE A.
Évaluation :

Perfect services and nice people.

Horace D.
Évaluation :

Bright lights did not work, armrest for comfort would be nice, I understand why there is no cruise control, but it would help to control fuel consumption.

Craig W.
Évaluation :

Le client n'a pas laissé de commentaire.

Donna T.
Évaluation :

I had ordered and paid for dust covers for my furniture that was going into storage. I opted to pick them up at the store instead of having them shipped to me. Not only was this order not ready when I got there but I was charged for the furniture covers that I picked out to replace them.

Danny V.
Évaluation :

All good. Keep up the great work !

Howard T.
Évaluation :

Convenient location and well stocked with trailers and trucks

GROVER M.
Évaluation :

Le client n'a pas laissé de commentaire.

Paul G.
Évaluation :

Hire more subcontractors that seem to be mindful of the people they hire to be customer be customer facing as in the case of U-Haul Moving & Storage of Greenwood. Service with a smile and ask if there was anything he could do better next time. World of difference

Corry R.
Évaluation :

the customer service was very poor I was told I could get one trailer I was charged for the trailer the trailer was not fit for the road so I was told I would be swapped the trailer in its stead then I was charged another price for the other trailer that I was given in stead of the original trailer then I couldn't get my money back I was told one charge wouldn't be posted to my account and it was this store is a terrible store store number 78307 7 attendant Brianna Harvey is a terrible attendant she's currently inside attending to a child I don't know what kind of business you're running but this is not good business the wait time was terrible that is not good business me not being able to get a cash refund after my account was double-charged and put into a overdraft is not good business Jennifer young the Central general general manager is trying to tell me that I the customer I'm not right with wanting a cash refund I don't know what's going on at U-Haul but I'm very disappointed and I will have to report this to my lawyer and the better Business bureau

Rex C.
Évaluation :

Le client n'a pas laissé de commentaire.

Hugh M.
Évaluation :

The people working this location were great, but have more check out/in personal available.

Donna E. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jake R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Merv R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Rachel B. | Expérience générale |
Évaluation :

The general manager at this location, Jen, is super nice and went above and beyond helping me get things squared up.

William L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rebecca B. | Premières impressions |
Évaluation :

I actually switched from another storage facility after I heard about the amazing customer service Jenn Young provides. Got to experience it today for myself! Y'all absolutely have a new customer for life thanks to her ❤️

Kaitlyn H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carol S. | Premières impressions |
Évaluation :

Was lied to about access hours. Very unfriendly especially Jen..... I was told to leave facility before I was finished Un loading . THE LACK OF COMMUNICATION BETWEEN U-HAUL AND THIS FACILITY SHOULD BE ADDRESSED... THANK YOU FOR ALLOWING MY INPUT ...

HALEY M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

juanita t. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Donna Q. | Premières impressions |
Évaluation :

Great people and great facilities. They are very helpful and courteous. I would recommend them to anyone that needs storage.

Robert M. | Premières impressions |
Évaluation :

A+

Susan V. | Expérience générale |
Évaluation :

Jen at this facility went above and beyond what she had to do to help me, she took care of everything and made a difficult personal situation much easier.

Non reviews have been submitted for this location.

Retour
Haut de la page