Le client n'a pas laissé de commentaire.AMY M.
Customer Reviews for U-Haul Moving & Storage of Hamden
Pour nous contacter
Hamden, CT 06514
(Merritt Pkwy-Exit 60)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff was super helpful in getting me set up.Natalie A. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher D.
Nothing, it all went well.evthoxia M.
In general I've had a good experience at this U-Haul, but this time the condition of the truck I received was not good. My biggest complaint was the fact that the driver's side top mirror was bent inwards, so that I could only use the bottom mirror. This is highly dangerous and easily could have caused an accident, especially on a highway. There were other issues but not quite as serious: driver's seat was sagging on the left side, driver's side window handle was broken, kept getting a signal that the passenger side door was open when it wasn't, console area (below drink holders) was sticky and dirty.NOEMI B.
Le client n'a pas laissé de commentaire.MARVIN B.
Le client n'a pas laissé de commentaire.Dov C.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Robert C. | Expérience générale
Le client n'a pas laissé de commentaire.JACK M.
This location took very good care of us. However, the State St, New Haven, CT needs to improve their communication a bit. I had reserved a truck for the AM but on wasn't ready until later in the PM which delayed our plans. And then the truck became unavailable and we didn't receive a call until I called to confirm they would have a van at the promised time.Angelique O.
The staff was very friendly, professional and courteous. I send very high praise to all three employees!!THOMAS S.
Very friendly and professional staff with lots of positive vibe. In and out in a matter of minutes. Merci.VINAY C.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.Elayne M. | Expérience générale
Le client n'a pas laissé de commentaire.GRace C. | Expérience générale
Le client n'a pas laissé de commentaire.John C.
Overall my experience with uhaul was poor. Moved my pickup location twice without my consent, only reduced the price by 50 $forgot 3 of the 4 dollies I requested.JOSHUA M.
Le client n'a pas laissé de commentaire.NANCYELIZABETH S.
Staff very helpful. How to hook up trailer etcCharles M.
No problem.WIESLAW K.
Le client n'a pas laissé de commentaire.Maxine M.
Le client n'a pas laissé de commentaire.DANIEL L.
Le client n'a pas laissé de commentaire.Serwaa A.
Le client n'a pas laissé de commentaire.MANUEL V.
Highly disappointed. First, I was told I could not drop off the van in Philadelphia. Why the deuce not??? Second, the guy who dropped off the van for me had to pay instead of my card being charged. Third, you are seriously guilty of false advertising. I hope you go out of business. I know that won't happen, but you won't swindle me again.Edwin S.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.JOHN F.
Very helpful and accommodating. Would definitely recommend this location.Lauren O. | Premières impressions
Very comfortable and convenientFABIAN S.
Le client n'a pas laissé de commentaire.Ethan T.
Pleasant staff.COURTNEY M.
Le client n'a pas laissé de commentaire.TYLER F.
ThanksRae P. | Premières impressions
After been late in returning the equipment, i went in office and spoke to the person i actually rented the equipment from explaining the reason for being late due to heavy traffic and hours of long heavy rain and while on premises unloading the truck, i got a call from a very upset lady demanding a time when i am going to return the truck because she is going to call the police and report the truck stolen. Having returned the truck i almost paid doubled the price i was originally charged which was but fair.Marcus H.
The only drawback was the fuel charge. We returned the truck with the same amount of fuel we started with, but was expected to bring it back with more than we started with and was charge 6,17 $ for fuel. We our trip was 13 miles in total. A definite fuel ripoffLaytisha C. | Premières impressions
Staffs there are very nice and friendly.WENTING S.
Le client n'a pas laissé de commentaire.BERNARDWILLIAM J K.
Le client n'a pas laissé de commentaire.Stuart G.
Employees were extremely nice and super helpful. They took their time to explain and re explain the access card. I love the fact that my unit has an alarm on it too. I feel like my stuff is super secure. Thank you for having a safe storage facility.Jenny B. | Premières impressions
Le client n'a pas laissé de commentaire.BABATUNDE G.
Le client n'a pas laissé de commentaire.Bhartendu P. | Online Move In
Le client n'a pas laissé de commentaire.Jeramie V. | Premières impressions
There was an employee named Kay (I think that was his name) who was absolutely amazing. He answered all of our questions and was super helpful and friendly. Very professional and knowledgeable and was a huge help. After a 12 hour, multi state trip he was a wonderful friendly face to greet us. Everything was streamlined and easy. I cannot express enough how great he was. Please promote him.Alexis L. | Premières impressions
Nothing! After the pickup location I was very hesitant about dropping off the uhaul, but the staff at THIS location was absolutely awesome.Isaiah H.
As always, my experience was excellent! The staff was very professional, and extremely helpful.Cheryl R. | Expérience générale
Excellent experience! This is the only location I use.CHERYL R.
Le client n'a pas laissé de commentaire.Jaime T.
Le client n'a pas laissé de commentaire.Jeff Z. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph F.
Le client n'a pas laissé de commentaire.RICHARDSTEVEN G.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.FRANCIS A.
The most friendly and efficient uhaul location I have ever experienced and we have used uhaul a lot, most times with frustration. No frustration at all at this site, only good vibes and good work.WILLIAM B.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.UGOCHUKWU U.
this is the best uhaul store in the world!!!! they always take care of me,mr chapman.james C.
Nothing everything was excellent no changes excellent workerMILES J.
Representative Weber above and beyond his duties! This sales associate took time to show us different storage units and explained the policy in detail. Excellent customer serviceJames A. | Premières impressions
In person, they were great. My problem is with UHaul itself. I couldn't contact anyone by phone, chat or computer. You need better company service.ROBERT J.
Le client n'a pas laissé de commentaire.Jae S.
Le client n'a pas laissé de commentaire.ALFREDO M.
Le client n'a pas laissé de commentaire.katharine l. | Expérience générale
The Hamden location is my go to facility when I have a rental need. Alway professional and the process is well executed. Keep up the good work.Alberto P.
The staff were very helpful.DAVID A.
Clean the outer windshield betterGEORGE S.
Great customer service- you have a first-rate staff there.DAVID B.
Le client n'a pas laissé de commentaire.Lucie W. | Premières impressions
Le client n'a pas laissé de commentaire.Matthew S. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK O.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.SHAYLEE D.
The gent that checked me in and out (same gent) was great! Helpful, courteous, efficient. He made the check in and check out process quick and easy.PATRICK O.
Le client n'a pas laissé de commentaire.David S.
The best experience I have ever had at uhaul. They got me in and out at rental time and return time. Great job to the staff at Hamden. Other store should learn from the staff at Hamden. They were the most friendly and courteous staff I have dealt with in all my years renting from Uhaul. I wish I would have gotten names to recognize them.SEAN N.
Le client n'a pas laissé de commentaire.Mario P.
Le client n'a pas laissé de commentaire.Adriano D.
Le client n'a pas laissé de commentaire.ANNALIESE S.
All the employees were very helpful.James O.
Le client n'a pas laissé de commentaire.Andrew N. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES P.
Great experience will be back to rent a trailer again for sureDavid B.
Le client n'a pas laissé de commentaire.Chandrika A.
This truck was very unsafe, I had to waste hours trying to return it as well, since your app and website don't work. I've detailed the problems with customer support, but i had better not have to pay one dime for.this.JONATHAN H.
Le client n'a pas laissé de commentaire.Amy R.
Can't think of anything nowJULIUS M.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.james M.
Le client n'a pas laissé de commentaire.Sandra A.
Customer service was excellent.DAVID P.
The associates were efficient and friendly and professional. Excellent service.WILLIAM D.
Don't mess up a good thing.KEITH R.
Le client n'a pas laissé de commentaire.RAYMOND D.
Don't know. Everything I needed was doneJOHN Z.
Le client n'a pas laissé de commentaire.Joseph F.
The chains in the gate need to be replaced.DAVID A.
Le client n'a pas laissé de commentaire.JOHNATHAN C.
Le client n'a pas laissé de commentaire.JANINE F.
Le client n'a pas laissé de commentaire.JOHN Z.
Le client n'a pas laissé de commentaire.ARACELIS R. | Expérience générale
Great experienceJUSTIN H.
I requested a 15 foot truck but they only had a 10 foot truck available. I requested a furniture dolly and a hand truck but they were not available either. I was assured the ten foot truck would fit all of my stuff but it didn't. I filled it to the brim but still had to make two trips back to New Haven from NYC to load up my SUV with the rest of my stuff. Not having the 15 footer and other equipment I requested made my move hectic, stressful, and extended it several days. This was an awful experience in moving.NEEL R.
Le client n'a pas laissé de commentaire.Amanda J.
Le client n'a pas laissé de commentaire.THERESA M.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.KENNETH M.
Not much to say, it only took about 5 minutes and I was done.PETER A.
Give more time for customers to use rental truck. I think 4 hours is not enough timeSHIRLEY N.
The employees at Hamden location were amazing!!!Nicholas D.
Excellent service, and friendly.Santina W.
The staff at your office are excellent; Kay was particularly pleasant and helpful. But there is something terribly wrong with your telephone answering system. I didn't know how to open the back door of the pick up truck. I wasted more than half an hour to contact someone at the office. No one answered, so I had to drive all the way back to the office with the truck loaded with breakable material to learn that I should have pushed the open sign of the remote twice!PARVIZ S.
Le client n'a pas laissé de commentaire.SEBASTIAN U.
Staff is great, polite and helpfulScott H.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.SYLVIA S.
Joe went above and beyond to make sure we were satisfied and could in fact use their location for our storage needs.Adrienne D. | Premières impressions
We had an issue with getting a storage unit online. Spoke with Debra at customer service she was great. Spoke with Joe G, the site manager, he was great ! He had us work with Kevin and Anthony the next morning to get a unit,they were awesome! I am very pleased with their help! They were professional and friendly. I would highly recommend this team and location! Thanks to all for helping us during a critical time. David DesingDAVID D. | Premières impressions
Le client n'a pas laissé de commentaire.cerise s. | Premières impressions
Staff was always gracious in answering any and all of my questions.DONNALEE T. | Expérience générale
Le client n'a pas laissé de commentaire.Nick S. | Premières impressions
My experience was wonderful. From the friendly staff to the easy storage solutions. Will use again in the future.ROMAN G. | Expérience générale
Le client n'a pas laissé de commentaire.Valerie J. | Premières impressions
Le client n'a pas laissé de commentaire.ROMAN G. | Premières impressions
I had an amazing experience with U-HAUL. Joe Gattilia and His Staff, are Professional, Courteous and Customer Service Friendly. Bravo Joe. Thank You so much!!joseph c. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph R. | Expérience générale
No complaints except office staff were not wearing masks and had to be asked to don them.Michael D. | Expérience générale
Rep that helped me was very helpful and friendly.ashley t. | Premières impressions
Le client n'a pas laissé de commentaire.Gina Michelle A. | Premières impressions
Le client n'a pas laissé de commentaire.Maryann P. | Premières impressions
Le client n'a pas laissé de commentaire.Roxanne H. | Premières impressions
Le client n'a pas laissé de commentaire.victoria f. | Premières impressions
Le client n'a pas laissé de commentaire.Fitzgerald H. | Expérience générale
Le client n'a pas laissé de commentaire.ARACELIS R. | Premières impressions
The staff and facility was great! A little overpriced but it was good.TYRESE S. | Expérience générale
Everyone we very helpful and professional and polite, thank you very much.JAMES A. | Expérience générale
The service rep was very knowledgeable with storages and very helpful with my decision making on the size of the unit. He definitely went above and beyond to make sure I had all that I needed and Conveniently placed my unit on the bottom ground floor. I appreciate great service, I also will be recommending this place for sure. And using this location for all my future storage needs -"and truck rentals. Thanks againDashawn H. | Premières impressions
Le client n'a pas laissé de commentaire.NOE R. | Expérience générale
Le client n'a pas laissé de commentaire.Matthew d. | Expérience générale
eXCELLENT CUSTOMER SERVICEMichael Z. | Premières impressions
Le client n'a pas laissé de commentaire.Terrence F. | Expérience générale
Le client n'a pas laissé de commentaire.ouffeuwnou s. | Expérience générale
The management staff at the branch of record where I conducted my business were very professional and accommodating and I would gladly use their services again and recommend them to anyone needing their services.Gary M. | Expérience générale
Le client n'a pas laissé de commentaire.SHELLI E. | Premières impressions
Very helpful and understanding thank yourodney c. | Expérience générale
Great Location and well runJohn D. | Expérience générale
Consumer services was great and fastlavias P. | Premières impressions
Dirty storage unit and I refused to move in the unit.Jillian K. | Premières impressions
Communication was horrible, the unit was dirty which is the reason I didn’t move in.Jillian K. | Expérience générale
ExcellentJoey's C. | Expérience générale
The Hamden Staff are always polite, helpful and super professional! Merci.norma s. | Expérience générale
Awesome place of business.Tanya Y. | Expérience générale
Thank you for making it a first floor unit, this makes moving your things way easier 😀Jackelyn P. | Premières impressions
Reserved a unit but wouldn't be big enough for everything it was close to closing time and staff was able to up grade to a larger unit thanks for the great service.Michelina A. | Premières impressions
I was suppose to pick up mu U haul tonight at 7 pm and did not get my code to pick up the truck Very bad customer serviceJohn D. | Premières impressions
This Michael wife we had nocomplaints, accomplish what we had to do Thank You and we will use your service again From Mr. And Mrs Beamon, or Customer satisfaction rate it a 10Micheal B. | Premières impressions
The staff far exceeded my expectations. Helpful, friendly, timely. I wish every company I buy services from were as good.mike j. | Expérience générale
This facility worked well for what we needed at the time. Everyone we dealt with there was helpful.chris b. | Expérience générale
I made the full payment before the auction date as I was told. I have a receipt number and my next due date wasn't until August 30th. What happened to my items that were in storage?MASIKA M. | Expérience générale
Customer service Representatives were very helpful which made the move easy plus it didn’t take long to check in or out thank youDeborah G. | Premières impressions
Repeat customer. I have a disability which makes life difficult in this economy. I appreciate being able to put all of my belongings in a well maintained facility without spending a fortune to do so.Gary M. | Premières impressions
The storage facility was well maintained. My unit was on the first floor so my moving stuff in and out the facility was extremely seamless.Hamardo S. | Expérience générale
Joseph Gattilia did an AMAZING job helping us find the perfect storage. His is extremely knowledgeable and friendly. Because of Joseph's outstanding customer service, u-haul gained a customer for lifeChantel H. | Premières impressions
When reserving by phone I was told the storage units are prorated, I found out at checkout they're not. But, the process to reserve online & follow-thru to get keys was easy + the workers are kind.Naiska C. | Premières impressions
The staff are very kind and professional. I will recommend this location to my friends and family.kathleen s. | Premières impressions
Very pleasant and helpful staff.Elizbeth R. | Premières impressions
Every thing was greatverona w. | Expérience générale
Matt who helped me was very patient with me in answering all of my questions about setting up my unitPatricia M. | Premières impressions
We had several temporary moves and in need of the U-haul truck and storage units. The equipment and staff are excellent. Thanks U-Haul!Emanuel f R. | Expérience générale
Nice large facility.Jalal C. | Expérience générale
Great facility! Everything was well taken care of when I stored there for a year and a half. The staff even went above and beyond and helped me find my keys when I lost the in the car!elizabeth b. | Expérience générale
The only negative was the cost of the rental.jonathan b. | Expérience générale
Thank you for storage of all my stuff and being so nice and friendly atmosphere. I will tell all my friends about your company.Jeanette M. | Expérience générale
Nice place, good customer service.akilah h. | Expérience générale
Grateful for the monthly email reminders because with my busy life I would never remember that my storage payments was due. So thank you for the reminder.amelia r. | Expérience générale
Very friendly and helpful stafffrieda h. | Expérience générale
S.O.MAKARNA E. | Expérience générale
This facility was fantastic! We had our belongings in here for five years. The facility was well maintained - no bugs, climate was well-regulated - and the staff was really friendly. Merci!TRACY C. | Expérience générale
Staff at this facility were simply fantastic across the board. I felt the storage structure was also first class. I would highly recommend this facility to others.Curtis B. | Expérience générale
Staff were very helpful in assisting me with my storage units-selecting the appropriate size, answering all my questions, and working a reasonable price.Nichole D. | Premières impressions
The guys that work there was very helpful!TIFFANY C. | Réservation
nonecynthia f. | Expérience générale
Everything was wonderful, especially the people. ThanksDanita F. | Expérience générale
Making the reservation was easy and Mathew provided me with excellent customer service.micheal C. | Réservation
this facility was helpful and was able to meet needs of us as a user. they were more willing to check and to make suggestions to users. they were more competent on the computer interface than othersLynette J. | Expérience générale
Helped us out of a bind when we needed storage in a hurry!Laura C. | Expérience générale
The staff is always friendly, helpful, and available!Elizabeth A. | Expérience générale
I had trouble with the doors to the building not being unlocked at opening (7am)& it took a while to get assistance. This is tough when the only time I could go is 7-7:30 to get to work on time for 8.Sandra G. | Expérience générale
We have had numerous uboxes delivered to Hamden. They have been amazing, friendly and easy to work with every time. Highly recommend this facility!Mellisa M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!