I really appreciate the gentleman who helped me he had great customer service. Merci.CAMI H.
Customer Reviews for U-Haul Moving & Storage of Harrisburg
Pour nous contacter
Harrisburg, PA 17112
(2 Blocks South of Freedom Toyota)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jeffrey E.
Le client n'a pas laissé de commentaire.SHARON S.
Lots of waiting around to get checked in. Several employees but only one who was checking people in. Otherwise experience and equipment were great. Check out was easier but likely because we were the only customers.CHARLES M.
Le client n'a pas laissé de commentaire.Brett J.
I received a vehicle with a damaged running board on the passenger side, which detached from it's frame and damaged the rear passenger tire. If I had not stopped at a rest stop for water, I never would have noticed it, and this could have had potentially caused a deadly accident.Paula R.
Very courteous customer service personnel!Heather Jean K.
Le client n'a pas laissé de commentaire.DUKENS D.
Le client n'a pas laissé de commentaire.PUSPA D.
very nice, efficient, and easy returnBethAnn H.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Lee F.
Le client n'a pas laissé de commentaire.DANIEL C.
I was 32 minutes later than my expected return time since I had to stop to get gas and was automatically charged for another full day of service.KATHY W.
Le client n'a pas laissé de commentaire.SARA K.
The gentleman handling our rental was awesome! He was polite, professional and very efficient.TONI R.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
The van I rented was brand new, it had 38 miles on it. But for some reason, it did not handle well at all! It felt as though I was in a torrential wind storm!!CHRISTOPHER D.
Le client n'a pas laissé de commentaire.LAURIE H.
Le client n'a pas laissé de commentaire.ROGER M.
Le client n'a pas laissé de commentaire.MARIAN L.
I got no instruction on the operation of the vehicle. The link in the text message for picking up and inspecting the truck did not work. The gas tank was not full. I don't like having to use my phone when there are employees there that could've helped me.JON C.
One parking light stopped working on trailer. Told drop off location about itJOSEPH W.
I was helped by a gentleman who was doing his best to juggle a line of customers inside the store, and a long line of drop offs outside. He did his best to make things move fast, but I feel that the store dropped the ball on providing him the assistance he needed to make things move quickly.MATTHEW K.
At opening when it is real busy have 2 people working. The line was a little slow moving with only one worker.Tony M.
The service goodKevan Z.
Happy with serviceCURTIS Z.
Friendly and helpful staffGeorge A.
Equipment I rented in addition to my truck was unavailable. I had reserved more than a week in advance, so I feel it should have been reserved for me. Staff was also not wearing masks indoors nor outdoors.Michelle S.
Long wait due to only one person on the desk. He was doing a great job though.Elizabeth B.
Le client n'a pas laissé de commentaire.Kim S.
Le client n'a pas laissé de commentaire.Shawntel M.
Great location. Well stocked with equipment, check-in and check-out fast, service fast and always friendly people.LEE F.
First time renting, the men I dealt with were very pleasant and helpful and the whole process was easy. I was very happy with the service and the van.Jennifer S.
Le client n'a pas laissé de commentaire.Randall M.
Le client n'a pas laissé de commentaire.Edward G.
Le client n'a pas laissé de commentaire.JOHN W.
Truck was muddy outside and the seats were stained and stinky from people smoking in it in the past. They want to kill themselves and also take the truck! It was the only truck available at the time. These 8-footer trucks have a really good pick up at the green light. The staff was very professional, customer oriented, and helpful. Location was very convenient, next to Highway 81.FELICIANO S.
Le client n'a pas laissé de commentaire.PAUL U.
Le client n'a pas laissé de commentaire.Jason C.
Get more help or have someone answer the phones. They doubled charge us for a three day rental and it was only for 24 hours. It was to be a one way trip and the trailer was returnered to TAW in Berrysburg PA. He helped us fix our bill to only a one day rental. I will be going to TAW to rent my uhauls from now on.TRACY B.
Gus was Very very helpful with the auto transport. The other guy in the evening was helpful with the ball that go in the hitch. Thank you allMICHAEL H.
Only thing you can do for future business.... Make everything for free.... Great people work there....Very friendly and helpful.... Give them a raise....Craig P.
Le client n'a pas laissé de commentaire.GEORGE S.
Several trucks I have rented with dirty masks in and trash in the cab. Also the first van had a broken air condition knob, second truck they exchanged for me the air conditioned didn't work well.JEFFREY B.
Le client n'a pas laissé de commentaire.STEVEA S.
Le client n'a pas laissé de commentaire.SABRINA K.
After scheduling online, the pickup was easy and quick! All good!David W.
Customer service went above and beyond expectations to honor my reservationRICHARD S.
Price, product and service are outstanding. Compliments to Wayne who was friendly, courteous and knowledgeable!!!LEE F.
Le client n'a pas laissé de commentaire.Marlene K.
Le client n'a pas laissé de commentaire.Nichole C.
Le client n'a pas laissé de commentaire.LEINAALA Z.
Le client n'a pas laissé de commentaire.Sherri G.
Le client n'a pas laissé de commentaire.Douglas R.
Le client n'a pas laissé de commentaire.Thomas M.
It was fine, just not the location I wanted.David K.
Le client n'a pas laissé de commentaire.CHEOUABDEL-KODIR S.
The staff at this location were excellent. Merci.David G.
Great dealer. Always very efficient. Maddison is awesome!Richard L.
Le client n'a pas laissé de commentaire.DARAVUTH N.
Everyone was very helpful! Madyyson went above and beyond to assist!Roseanna M. | Premières impressions
Le client n'a pas laissé de commentaire.Roseanna M.
Le client n'a pas laissé de commentaire.michael S.
Very good serviceOscar A.
Le client n'a pas laissé de commentaire.ebecca V.
Le client n'a pas laissé de commentaire.JHONATAN M.
Le client n'a pas laissé de commentaire.William O.
Le client n'a pas laissé de commentaire.Mark W.
The whole experience was quick and pleasant. From making the reservation online, checking in online, picking up the vehicle, and returning it. It was easy, and the price was great.Matthew H.
I rented a 10â€ truck and added moving help to my order. Everything with uhaul was great. They were able to find a better deal for my needs in no time at all. However, the movers that uhaul vetted were just short of a nightmare. I now have broken items ,mud and dirt in both residents, and the list goes on. Next time will definitely be a truck only service.Tanya E.
Le client n'a pas laissé de commentaire.LEVELL J.
This Harrisburg, PA U-Haul location has a top-notch, customer-focused staff that truly cares and excels in helpfulness and courtesy! This IS the ONLY U-Haul location we will use in Central PA!RONALD B.
Le client n'a pas laissé de commentaire.Dave H.
Always excellent customer service at this location.OSMIN C.
Le client n'a pas laissé de commentaire.STEVEN B.
Le client n'a pas laissé de commentaire.Corey S.
Le client n'a pas laissé de commentaire.Tara S.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.PAUL K.
Best u-haul in the lower 48 states. The Manager and staff is very helpful and professional.Domenico P.
Maddysin was a SUPER rep. She got us checked in and out of there quickly. Very friendly and pleasant.Doris P.
Le client n'a pas laissé de commentaire.JULIANNE S.
Le client n'a pas laissé de commentaire.Joseph C.
Le client n'a pas laissé de commentaire.DEREK W.
Le client n'a pas laissé de commentaire.Aldo C.
More clear instructions on where to leave the truck when returning.Michelle S.
Be accurate on the fuel amount in truck when picking up.DARYL Z.
Le client n'a pas laissé de commentaire.Ernest D.
Truck had several dings and dents that were not marked so I had to ask to have them identified as marked so I would not be responsible for them.James B.
Le client n'a pas laissé de commentaire.dan S.
Le client n'a pas laissé de commentaire.SHARON G.
Le client n'a pas laissé de commentaire.steven C.
My contract was placed two weeks in advance, and was originally scheduled for a pickup location convenient to me in York Pennsylvania. At my 9:00 a.m. arrival in York I first became aware that now I must travel 90 extra minutes and sixty or more miles to Harrisburg to procure my rental. This caused me great inconvenience and crucial loss of my time to get the trailer loaded for my trip. Uhaul treated me very poorly in this item.DOUGLAS B.
Le client n'a pas laissé de commentaire.Ciyde R.
Le client n'a pas laissé de commentaire.Patrice T.
Coltin was so nice and very helpful. This young man explained everything thoroughly. I'm a manager myself and would absolutely appreciate an employee such as him. Please recognize him for excellent customer service. Merci.SANDRA LEE G.
All good!JANETTE T.
Le client n'a pas laissé de commentaire.SAI R.
Le client n'a pas laissé de commentaire.TYLER C.
Le client n'a pas laissé de commentaire.ROBERT H.
Le client n'a pas laissé de commentaire.LAWRENCE W. | Premières impressions
Was never given a fob the alarm goes off but no one gets alerted Could just open door to area and anyone could walk into area, not secure at all No one answers phone at office Took over 2 weeks and then finally had to go to close out order No one returns callsChristine B. | Expérience générale
My only issue was that my storage facility was not available externally, but that was just a misunderstanding on my part. It was clearly labeled as interior, so I don't know what I was thinking, but I will know in the future!Kevin M. | Premières impressions
The experience with the storage unit was excellent. The move out experience on your website was horrible. Every time I got done with the process, the final screen would say my session had expired. I tried using the chat and after the tech read my problem, she disconnected the chat. I verified I was still online so internet was not the issue. I tried from both my cell phone Via cell tower and my laptop via cable modem. I finally had to go to the store in person to move out.Eric W. | Expérience générale
Le client n'a pas laissé de commentaire.GRANT W. | Expérience générale
Le client n'a pas laissé de commentaire.BENJAMIN K. | Premières impressions
Le client n'a pas laissé de commentaire.Lakisha H. | Expérience générale
The two gentlemen at the counter were unprofessional like they didn't really care! And the card reader system didn't work. Paying 170 $mo for storage You would spect a nice customer service!!!Edgar C. | Premières impressions
Only issues was that every time I opened the units door the alarm sounded. I assume my card was not reading as it should. Not a problem for me, if an alarm sounds, does anyone come to investigate?charles z. | Expérience générale
Pass card did swipe at test but failed at storage entrance. Alarm went off at opening of unit. With that said no one came to see why alarm sounded?????charles z. | Premières impressions
Seem to have a pest issue at the end.William A. | Expérience générale
Didn't like that I had to pay for a lock from you when I was told I could use my own lock.William A. | Premières impressions
The facility was a great place to store some boxes and other items while moving in to my new house.Mack M. | Expérience générale
The "men" who worked in the office were rude and condescending. I will never rent for the U-Haul on Allentown Blvd again and I wake sure my friends do not either.Marsha S. | Expérience générale
My service was excellent and appreciated the assistance I received.Patty M. | Réservation
Nice guys! Prompt service!Erin S. | Réservation
Easy and convenient. JanieJanie J. | Réservation
Resolve? Try to reach them. Rented a storage unit. Load in. Door bent. Lock won't fit. Call only number given. Back thru call center. Who sends a message. I wait. Workers. Rude. Idiots.Jay M. | Réservation
My overall experience was very professional, yet friendly. Everything staff member I dealt with both in Toms River, NJ and Harrisburg, PA were very knowledgeable, helpful, they went out of their wayFrancine C. | Expérience générale
I believe I was robbed! I was told I would receive a refund by the staff. I should have received a pro rated refund for usages not used. The staff needs to keep their communication straight.edward c. | Expérience générale
....Sarah F. | Expérience générale
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