Le client n'a pas laissé de commentaire.ARTRICIA M.
Customer Reviews for U-Haul Moving & Storage of Hazelwood
Pour nous contacter
Hazelwood, MO 63042
(N side of 270 between Dunn Rd and Lindbergh Blvd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ADELE P.
Le client n'a pas laissé de commentaire.ARVELLA C.
Inspection went well. Soon as I pulled into lot personnel jumped on assisting where to park, inspecting trailer, & putting trailer in garage. Spotted a small bare spot on bottom of tire. Wanted to change for precaution. Good asdidtance & helpful.Kelvin B.
Check out the mechanics in the vehiclesBeverly R.
They were excellent great customer serviceErnest W.
Everything was great ðŸ‘DELISA Y.
Le client n'a pas laissé de commentaire.BRITTANY D.
Doug was the person who I spoked with. Very friendly and kind. I would definitely go back and refer a friend!ðŸ'ðŸ'ðŸ'ðŸ'VERONA G.
I want to thank the general manager Anthony at the Dunn Road location in Florissant for providing such excellent customer service we definitely appreciated itJack N. | Premières impressions
Le client n'a pas laissé de commentaire.Andre M. | Premières impressions
Le client n'a pas laissé de commentaire.KATRINA G.
Mud dauber(?) wasp mud nests in unit. Most dead, some with active wasps.stefan n. | Expérience générale
I wanted to settle my bill with cash instead of My debit card, but I was instructed to leave the key on a random box and I would get an email. Then I got charged an extra 2,20 $ which overdrafted my debit card. Please offer customers the opportunity to wait and settle their account.June E.
Le client n'a pas laissé de commentaire.NICHOLAS P.
Le client n'a pas laissé de commentaire.Darryl B.
I had a great experience at the Dunn office. I really would like to give thanks to Erica, she was very professional and courteous.DESMOND B.
Le client n'a pas laissé de commentaire.don D.
Le client n'a pas laissé de commentaire.beverly c. | Expérience générale
Even though I was doing self-check-in, the person at this location was very nice and offered to help if I needed it.Christopher H.
They were honestly amazing,everything worked the same I jus have to let the know I apologize for being late on the return.Bryan W.
Nice place but some, not all, of the staff suck. The guy with the dreadlocks is great as is the middle age white guy. The GM has an attitude as does some of the others.GREGORY F.
They were very courteous even though I was late picking up my rental cargo van. The process went smoothly the Representatives that worked at this location we nice and very professional! I would recommend this location of u-haul in Hazelwood MO.Carol B.
Le client n'a pas laissé de commentaire.LESTER M.
Le client n'a pas laissé de commentaire.WALLACE A.
Keep doing what you're doing.Joseph M.
Nothing, everything was as I thought it would be!Gale S.
Le client n'a pas laissé de commentaire.ARLANDUS H.
I moved out on 10/31/2021 not 11/1/2021Edith I. | Expérience générale
Le client n'a pas laissé de commentaire.Winston K.
This U-Haul Storage was Wonderful! Safe and convenient. I recommend the Hazelwood U-Haul Storage to everyone. I slept with a peace of mind knowing my items were Safe and secure. Anthony the Manager was Awesome!! I give this facility 10 Stars for Quality, Security, Convince, and Excellent Customer Support!Lenita S. | Expérience générale
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.CANDICE C.
This location for my pick up was 19 miles from my house, when there are two locations one being 3,9 miles the other 6 miles from my house. The reason I was given was this was the only location that had a 15 foot truck, which was not true there were three 15 foot trucks at the Alton location and at least 1 at the East Alton location. Going to this location was a bit too far and took too much time out of our day to go get thisJacqueline V.
The passenger side mirror needs to be tightened as the wind at 60 pushed yhe mirror inpatrick R.
Le client n'a pas laissé de commentaire.John S.
The truck we rented was having issues. We could barely make it through the move without the truck stalling and making loud noises. That issues caused our moved to take longer than expected. The truck seemed to need to be serviced. There were no problems at that location. The only issues were with the truck.DESHERICK B.
Le client n'a pas laissé de commentaire.STEPHON H.
Le client n'a pas laissé de commentaire.Andrea T.
Le client n'a pas laissé de commentaire.CRYSTAL C.
Le client n'a pas laissé de commentaire.Lacherri H. | Expérience générale
Le client n'a pas laissé de commentaire.CARLE H.
Le client n'a pas laissé de commentaire.charles R.
Just continue to render excellent service to their customersWillie J.
The truck I rented was very dirty and only had a eighth of a tank of gas the staff was very friendly and they worked with me on a discount for my displeasure with the vehicleGEORGE S.
The return was a little complicated. I feel it's not user friendly to those that are not as tech savvy. If I just want to drop of my truck after use it cost an extra 20 $so you feel pressure to use the app that they say takes less than 15 min. It's more like 45min to an hour if you don't know what you are doing.VALENCIA W.
We did see a roach. Neighbor had lots of them. Outside area was trashy.Vanessa W. | Expérience générale
Le client n'a pas laissé de commentaire.JUANITA M.
I never have any issues at this locationJamona W.
Le client n'a pas laissé de commentaire.Anthony R.
Warn people what moving does to your calves.Andrew W.
Truck drove like the transmission is failing.KIMBERLY B.
I thank u for the proper service that was given to me i will be back again)Jimmie B.
Le client n'a pas laissé de commentaire.Angela S.
Le client n'a pas laissé de commentaire.TRACY J.
After a long day of moving. I noticed I left a few things on truck. I called UHaul the next morning at Dunn Rd location in Hazelwood Mo. and representative says my items were thrown away. I adised her I spoke with a representative the night before and she advised me to call the location early morning in which I did. The worker at the location in Hazelwood was very rude. She told me I would have to go to the trash to get my items. Why were my items thrown away instead of being placed in a lost and found area. When I get to location to pick up my items someone went through my personal belongings then placed on the curb in front of the building where they check truck ins. My items were set right there after being rambled through.Charmaine B.
Le client n'a pas laissé de commentaire.Randy B.
The truck I was supposed to look for (from the self serve app) was not there. I was checked out by the attendent but the self serve app no longer workedRICHARD H.
Le client n'a pas laissé de commentaire.Alice B. | Expérience générale
Le client n'a pas laissé de commentaire.TONY C.
Le client n'a pas laissé de commentaire.Debra K.
Nothing at all everything is perfect...ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘Nicholas D.
Nothing everything was all goodDENNIS J.
Le client n'a pas laissé de commentaire.JOHN L.
Le client n'a pas laissé de commentaire.TAMMY B.
Staff was very courteous and professional at all times, on the phone and at the store. Good God Fearing people whom I am glad to have been assisted by.LARRY E.
Le client n'a pas laissé de commentaire.CYNTHIA W.
NOT CHANGE THEIR BOOKING LAST MINUTELily H.
The person that helped me with the equipment was outstanding. However, the person that did up the contract may need some more training (or he selected the easiest items to get it done). The fact that U-Haul no longer provides paper contracts meant that I wasn't able to closely review my contract until hours into my drive. Later, I realized that my contract had the wrong vehicle type for both vehicles (they weren't even close).Arthur W.
Le client n'a pas laissé de commentaire.Terry j. | Premières impressions
I reserved the truck rental online and the truck was ready and clean when I got there. My only complaint was the customer service. There was a disconnect when I took the truck (nothing was reviewed, no confirmation of If I had any questions). When I dropped off the truck there were three people behind the counter dealing with one customer, 10 minutes later I was finally told to leave the keys and they would email the receiptâ€¦ (I was frustrated with the lack of customer service, follow up and clarity). They did email the receipt and it checked out but a couple questions/answers of confirmation would have changed the experience entirelyTODD M.
Le client n'a pas laissé de commentaire.Thomas W. | Expérience générale
Le client n'a pas laissé de commentaire.MARIA E. | Premières impressions
Just continue to meet customer demand for rentalsWillie J.
Service was friendly and efficientLORETTO F.
I had made a reservation online through the app a month ago at the Florissant hwy 67/Lindbergh location. On the day of I logged in to verify my reservation and it didn't show anything and I also couldn't find an email from you confirming it also. So I made a new reservation and the only location with a trailer size i needed was the Dunn rd location. When I got there the size I picked wasn't actually available and had to pick a narrower trailer that still had the motorcycle bump out. It worked but was a little over loaded for what I needed it for. An hour after we were on our way the Florissant location called and was wanting to know if we were still picking up our trailer. Told them what happened and they understood the situation but wasn't sure why my reservation wasn't available online. So not sure if its an app issue or what but if there is a way to look into this I would appreciate it.Erin B.
Le client n'a pas laissé de commentaire.BEVERLY T.
Very goodChun-Yuan C.
Great seviceALLEN O. | Premières impressions
Le client n'a pas laissé de commentaire.WAYNE W.
Le client n'a pas laissé de commentaire.beverly c. | Premières impressions
Le client n'a pas laissé de commentaire.Alicia C.
Le client n'a pas laissé de commentaire.Shannon D.
Process was quick and easyWilliam H.
Le client n'a pas laissé de commentaire.ROBERT W.
Le client n'a pas laissé de commentaire.Cynthia H.
Everyone was helpful and well informative . Thanks U-haul.Martell P. | Expérience générale
NOT THIS LOCATION, but I had to move my reservation from howdershel, mobile pickup due to keys not being in the box at all. Unacceptable. Dunn location was great.MICHAEL W.
Nothing. Custom service was excellent, and all employees I came in contact were were very friendly and professional.Annette C.
get better employees that want to workCharles M.
Le client n'a pas laissé de commentaire.CORY H.
Wonderful peopleEhab D.
Le client n'a pas laissé de commentaire.Gary W.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.TINA A.
Thank you, fast friendly serviceEUGENE K.
Le client n'a pas laissé de commentaire.Leo T.
Le client n'a pas laissé de commentaire.COTERRI D.
Le client n'a pas laissé de commentaire.Ronald B. | Expérience générale
You don't want to know SHUT IT DOWNLouis H.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.NEIL O.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.SANDURA B.
Le client n'a pas laissé de commentaire.COTERRI D.
Le client n'a pas laissé de commentaire.Lakeeta J. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL H.
Hire better staff who really wants to work, and know what they are doing. Staffs are TERRIBLY horrible! Worst experience anyone could ever have. Will NEVER EVER be back there EVER again! Be warned people. It used to be a good branch some 2/3yrs ago.Adetayo A.
We were satisfied completely, thanks againWILLIE J.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.James M. | Expérience générale
The gentleman who secured our car and trailer was fantastic! Great guy.THOMAS J.
There was a Bug on my blanket from the Truck and it's in my home I have to track it down to kill it.CHRISTIAN S.
Le client n'a pas laissé de commentaire.Leila O.
Le client n'a pas laissé de commentaire.Angie M.
Le client n'a pas laissé de commentaire.JAYVON J.
Be more timelyAlyssa S.
Le client n'a pas laissé de commentaire.Keith C.
Le client n'a pas laissé de commentaire.DIANA B. | Expérience générale
Thank you for making my moving and storage of my property very convenient.yolanda b. | Premières impressions
I'm very pleased with u Haul Service helping families out to move items and to help out with events I will recommend U Haul any time to any one that need to rent a truck thank you for your serviceCheryl W. | Premières impressions
Thought I was booking for a 24 hour storage place when booking. Only inconvenience. And prices where higher than the 24 hour storage unit I thought I was getting. I wish all prices where the same. Other than that, great.Carnice G. | Online Move In
Le client n'a pas laissé de commentaire.ROBERT c. | Premières impressions
Le client n'a pas laissé de commentaire.Teryce M. | Premières impressions
Le client n'a pas laissé de commentaire.TONYA M. | Premières impressions
Le client n'a pas laissé de commentaire.Brandi B. | Premières impressions
Anthony was fantastic. He answered all of my questions along the way and if I am going to be paying 180 $for a 10x15 you best believe I am going to have a couple questions that is a semi large purchase when it comes to a monthly subscription. 180 $is actually more than I could of paid elsewhere but Anthony honored my lack of coupon that I was not given by a different facility after returning my rented uhual. Overall I would rate this location a 10 out of 10 solely use this singles employee the cleanliness of the store was amazing best I have seen by singular uhaul place. Two thumbs up from me.Bryson w. | Premières impressions
The checking in was friendly and quickdonald w. | Premières impressions
Le client n'a pas laissé de commentaire.Namon J. | Premières impressions
Le client n'a pas laissé de commentaire.jacqueline W. | Premières impressions
AucunRobert W. | Premières impressions
Le client n'a pas laissé de commentaire.Gregory S. | Premières impressions
GREAT JOB I WOULD USE YOU AGAIN KEEP UP THE GREAT WORK I ENJOYED MY SERVICE.👍👍👍Deborah T. | Premières impressions
The staff at this location are EXCELLENT - very knowledgeabe, understanding and accommodating.Wendi G. | Premières impressions
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