Customer Reviews for U-Haul Moving & Storage of Helena

3 795 évaluations

990 E Lyndale Ave   Helena, MT 59601
(just west of Probuild)

(406) 443-7750

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(406) 443-7750

990 E Lyndale Ave
Helena, MT 59601
(just west of Probuild)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent customer service. Everyone was always very helpful. The facilities were always extremely clean and well maintained, which I greatly appreciated.

JUSTIN H.  |  Expérience générale 
Évaluation :
5

I moved boxes and assorted bicycles and tubs in and out for 4 months. I was thankful for the UHaul carts available and a supply of used boxes I could take. It was clean, well lit and for the most part empty of others when I came. Je la recommande fortement.

MORGAN M.  |  Expérience générale 
Évaluation :
5

Jacob Clark was the clerk and he was very helpful and friendly!

Serena A.  |  Premières impressions 
Évaluation :
5

Sam is amazing customer service professional. Truly a one-man show at the Lyndale location in Helena. Most amazing experience and service always when I come into this location especially when Sam is here! Anybody in Montana should use this location as their go-to location when renting or working with you all storage building any of your needs. Again I would give them five stars and then some for his kind professional and attend to service to all of his customers needs!

BRIAN S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN H.  |  Premières impressions 
Évaluation :
5

Staff provided answers to all my questions and worked to make sure I was familiar with the facility. Staff efficient and welcoming.

Mary K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiffany m.  |  Premières impressions 
Évaluation :
5

It was a smooth process and I was pleased as how clean and secure the facility was.

MORGAN M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Summer K.  |  Online Move In 
Évaluation :
4

There was some miscommunication at first. As when I had called we had set up the storage and the truck. However that was not what happen when my kids got there. It was fixed and taken care of. I was charged 62 for a truck wr had for a couple hours and a free storage for 30 days. Seems really expensive when I was told 29.00.

Jo G.  |  Premières impressions 
Évaluation :
3

We were told to use your company because of the K-Mart facility. If Lyndale is to be regarded as convenient for storage of heavy furniture and other heavy household items, then please kindly replace the second level stairs with ramps because your company is not offering any equipment that allows us to safely get heavy items up those stairs. Now I will have to hire another expensive moving crew to get all of those items out of there and it is almost impossible to find reliable and trustworthy moving crews in Helena who actually want to work. My understanding is that move-in to your K-Mart facility would have been much easier. Also, there needs to be enhancement of the instructions for initial entry into the building. The current instructions are not clear about the fact that we have to input access information on two different keypads before entering.

Dr G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roger p.  |  Premières impressions 
Évaluation :
4

The only complaint I have is that I was told I would receive a free lock with the online payment and rental, yet I still ended up being charged for the lock.

Jenna S.  |  Online Move In 
Évaluation :
5

The customer service was excellent. I originally made reservation via the web since I live out-of-state. However, my daughter who attends college in Helena felt the storage unit we reserved may be too small. I went online to reserve bigger unit but couldn't find a way to cancel my previous reservation. When I called the U-haul storage facility, the person I spoke to took care of cancelling my reservation (no hassle) and moved me to a better unit for my daughter than what I originally reserved. Being so far away, I am so thankful for all of the help that was provided. My daughter successfully moved her stuff in and is very happy with the unit and the service that was provided to her. Thank you, Lyndale U-Haul Storage Facility!! We appreciate you!

Linda G.  |  Online Move In 
Évaluation :
5

🏆👍👍👍👍👍🥇

Carole S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

holly k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy D.  |  Premières impressions 
Évaluation :
5

Very helpful Staff...Most Highly Recommend!

CHRISTOPHER P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P.  |  Premières impressions 
Évaluation :
4

Very positive profficient.thank you.

Ramona H.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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