Évaluations des clients U-Haul Moving & Storage of Hickory Flat
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Hickory Flat
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DARREL A. le
Outstanding customer service!
kirk P. le
Wrong truck in photo for pre-rental walk around. Truck also had a wondering front end.
Larry H. le
I returned the truck around 7:05 pm the same day Rented. The store appeared closed; but a man came out as I was parking & told me to park under the awning... I asked about how to check the truck in on line & he said not to worry about it they would do that in the morning ... My invoice reflected a $20 charge for check in.......No happy with that charge!
MATT J. le
The price increments every year made it too expensive to keep. The price is too high and continues to increase. No more storage facilities for me. The interior of my unit was always dirty.
Thomas G. le
The owner is rude and obnoxious. Very self important and a downright disgrace. The corporate ownership should consider removing this woman’s franchise license.
Simon H. le
Marietta Hwy location is much friendlier and less aggressive with customers. I will be driving out of my way to use them for my needs. Hickory Flat location needs better training in customer service. No one likes dealing with rude people, including your customers.
Paul P. le
Service was fast and friendly and the truck was in great condition. Everything worked out quite well.
Kevin C. le
I was very pleased with my rental. I do not have any suggestions for improvement at this time. Keep up the good work.
William B. le
Older truck with 96K miles, but ran fine. Lots of wear and tear.
Paula R. le
Nice folks at this location. Thank you.
Sandra B. le
Great customer service!
Marsha R. le
This is probably the best truck rental experience I have ever had. The staff at this location are AMAZING. I will definitely use and recommend this location
William G. le
This store is always clean and the equipment is in good condition. The staff are courteous, knowledgeable, efficient and very helpful.
Edward B. le
Overall great experience!
John L. le
Great customer service and understanding of our immediate needs for storage, and change of dropoff location for Uhaul truck. Thanks, Haley, and team for your excellent support.
Max S. le
This location is highly professional in the way they maintain equipment and treat their customers. Just keep up the good work!
Kenneth C. le
Great customer service. Everyone was exceptional.
suzanne H. le
Jim was very helpful when I picked up our Uhaul.. My only disappointment was how dirty the 5 X 8 was. Grime was getting all over us packing and our new carpet got a black stain on it. );
Maryanne L. le
Hire new staff.
Kenneth H. le
Great service!
Keith J. le
Dirty, temperature not kept,
KENNETH K. le
Great experience, all went well.
Gayle V. le
everyone was so helpful, they had all kinds of items to help with moving. we took advantage of those items, including TV box and boxes for moving special glass wear. Thank You
MARLIN T. le
Temperature during summer is kept a little too warm.
Nancy E. le
Our moving experience was made so much easier by using storage units at this U-Haul facility. The staff was very friendly and always helpful and access to our units was so convenient. Highly recommend
Barry D. le
Poor customer service (Jim is an idiot) had several issue with this guy. Storage room 487 leaked rusty water on my $1800.00 king size mattress and ruined it. I had to take it to the dump. Very angry.
Jose R. le
This location was the best.
connie s. le
Great experience. Very friendly people. The only down side would have to be the price. i have another storage unit now that is not very far away and is $50 less and is just as secure, well lite,etc.
James D. le
Friendly and professional.
KENneth K. le
Got what I needed in a timely fashion from some friendly staff.
Laura H. le
The manager Haley was very helpful and her customer service was exceptional! I will recommend this location whenever possible.
Kimberly C. le
I was so happy to get out of that place it was unbelievable, I would never recommend it to anybody! Seriously, the most unprofessional people I've ever met.
Joann S. le
Both Haley and Brian were very professional, friendly and helpful. I highly recommend!
Jeffrey O. le
Very nice and excellent
MICHELE Y. le
The guys are the most helpful, respectful, friendly, professional folks I've ever dealt with with uhaul and any storage facility. They turned our horrible move into a delightful ending.
Michael R. le
The team members at this location are always the best! They truly believe they are there to help the customer and make our experience better.
Jeffrey H. le
Great staff! Always friendly and helpful!
ELIZABETH D. le
I was very impressed with how clean the facility was maintained...all staff very helpful: excellent, excellent customer service!
james p. le
When we moved out we found an extreme amount of mouse droppings all over our furniture and boxes. We had no food products stored. If not for this all of our ratings would be "yes" and excellent.
Jennifer L. le
Haley and Jim were extremely helpful to me, specifically. I can't imagine a more well run establishment. THANK YOU!
Ida W. le
Brian was fantastic. I called in a couple of times before I got there. He was extremely helpful, professional, and had such a great attitude. Brian is definitely employee of the year material.
Denice U. le
James and Haley are very helpful. They set the bar for best in class.
Michael L. le
great experience!
Frank C. le
Good safe clean storage
NANCY P. le
Met our needs and was very helpful in assisting me.
THOMAS S. le
no prorating a ending lease is a negative so I can't give more than 3 stars
JERYL J. le
thanks, for your help.
Julie S. le
Very helpful