Staff member was great!!! Very attentive and helpful ... Great rental experience!!DENNIS H.
Customer Reviews for U-Haul Moving & Storage of Hickory Flat
Pour nous contacter
Canton, GA 30115
(Next to Tractor Supply)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This was our first time using the Hickory Flat location. We will definitely be backJOSEPH S.
Mikie was very helpful and friendly. Will rent there again.STEPHAN W.
Excellent service as usual.PERCY S.
Le client n'a pas laissé de commentaire.RICHARD W.
Excellent service à la clientèleHILDA M.
I always use this location. Convenient location and great staff.JOHN C.
Le client n'a pas laissé de commentaire.DEREATHA S.
The rental and storage of our furniture was a great experience.Michael P. | Premières impressions
Le client n'a pas laissé de commentaire.Bryan O.
Excellent manager and staff. Customer-centric.PERCY S.
Mikee is a great representative for your company. Kind, courteous and outstanding. Well done.STEPHEN K.
Le client n'a pas laissé de commentaire.GARY C.
The service was excellent. I use U-haul corporate locations because of the level of support they can offer should I have a problem or need assistance. I rented a 6x12 two axle trailer for a 2500 mile trip. The equipment was in good condition but due to the length of my planned trip, I requested that one tire be changed out. They replaced the tire without hesitation. Once the trailer was loaded I had a truck/ trailer lights problem. I drove to the U-haul yard, the cause was identified and repaired on the spot. The manager and staff went above and beyond to help me and I can't speak highly enough of their service.JOHN S.
Le client n'a pas laissé de commentaire.SAMUEL M.
Le client n'a pas laissé de commentaire.LOUIS Z.
Le client n'a pas laissé de commentaire.PHILLIP S.
Le client n'a pas laissé de commentaire.PERCY S.
Someone else is using my email. I've tried to notify Uhaul to change it, but I'm ignored. I get spammed with emails of someone trying to change my password and new appointments. I've tried canceling the appointments. I didn't get this Uhaul truck. Very annoyed. My email is email@example.com Someone else is using firstname.lastname@example.org, which goes to me. Please fix or continue to get bad reviews.Timothy G.
Le client n'a pas laissé de commentaire.KEHN D.
Le client n'a pas laissé de commentaire.Philip A.
Your associate Tristan was more than fantastic! He was kind, respectful and very helpful. He went above and beyond! My only issue is that they "NEVER" answer the phone. Very frustrating when I was living in Michigan trying to do business from so far away.WENDY T. | Expérience générale
Le client n'a pas laissé de commentaire.Brian C.
The staff delivered excellent customer service at pick up and drop off !!!COLETTE G.
Le client n'a pas laissé de commentaire.GABRIEL M.
Le client n'a pas laissé de commentaire.ELIZABETH S.
It would be nice if UHaul would be helpful to people in need of assistance such as split payment plans. I would fall behind due to unemployment and it would take my entire check to get it current... it would have been nice if I could have split that payment in half so I would still have running money left. I had to stop using my storage unit because of this problem.Paula L. | Expérience générale
Le client n'a pas laissé de commentaire.KEVIN H.
Le client n'a pas laissé de commentaire.Rachel B.
The staff are very friendly and professional; I enjoy coming to this location and supporting their business!Nancy C.
Le client n'a pas laissé de commentaire.Jerry S.
Le client n'a pas laissé de commentaire.RHONDA K.
Le client n'a pas laissé de commentaire.WILLIAM R.
The lady who helped us was very friendly and personable. Thank you for a great experience!Deanna Q.
Le client n'a pas laissé de commentaire.NANCY C.
Le client n'a pas laissé de commentaire.Jody M.
Excellent service! Quick, efficient and pleasant staff!OLIVIER D.
Excellent service à la clientèleRoger M.
Le client n'a pas laissé de commentaire.Carlos P.
Le client n'a pas laissé de commentaire.SCOTT S.
Enjoyed using our storage unit for 2 years.Gina C. | Expérience générale
Le client n'a pas laissé de commentaire.Shawn M.
Le client n'a pas laissé de commentaire.Thomas W.
Le client n'a pas laissé de commentaire.DAVID D.
Have used this facility several times and always a great experience.Lloyd Y. | Expérience générale
Le client n'a pas laissé de commentaire.DARRYL L.
Le client n'a pas laissé de commentaire.JASON K.
Le client n'a pas laissé de commentaire.JEFFREY B.
Le client n'a pas laissé de commentaire.DEAN K.
Le client n'a pas laissé de commentaire.Ricky S.
The truck struggled to run as expected. It lacked the power to run smoothly and able to negotiate simple inclines here in Georgia while empty. This truck should be repaired immediately or retired.Michael S.
Le client n'a pas laissé de commentaire.MICHELLE A.
Le client n'a pas laissé de commentaire.CLEARY M.
Le client n'a pas laissé de commentaire.David C.
Excellent customer experience. Absolutely great people!STEPHEN K.
Le client n'a pas laissé de commentaire.WINFERD B.
Le client n'a pas laissé de commentaire.Chelsey F. | Expérience générale
Staff was very friendly and courteous.janice m. | Expérience générale
This is the best u-haul I have ever been to. Also the best employees. MerciStephen K.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Cameron B.
Le client n'a pas laissé de commentaire.CHARLES D.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Hope S.
Where do I begin,...the UHaul app indicated a "drive-up," 24' storage was available at this location. When I called to confirm the day prior to my arrival, I was told they in fact did not have one available. Instead I was offered 2, 15' storages. I should have been given the price of the 24' storage for both 15's. Instead, the manager, Haley Radcliff, told me, "I'll give you the first month rent for free." Wait-that's already "company policy," -so how's that making it "right" for the customer?" So, nothing was really offered to make it right, nor were the 2, 15' storages adjacent to each other. I had used the UHaul app to locate a 24' storage and it showed Hickory Flat had one available, which is why I chose them over other facilities. I had an item (20' long) which would have fit in a 24' storage, instead I had to carry this item to another location which cost me more mileage and gas since I had to use the 24' truck to transport the item to and then return the truck back to Canton. Also, after my storage rooms were assigned I drove the 26' truck to the rooms only to find that they were both still locked (BTW, I had 5 friends come to help me unload; well, they had to wait til I went back thru the gate and to the office to ask someone to unlock the rooms). Finally, not attributed to this location was the problem with 2, 26' trucks. Let me explain. I rented a 26' truck from 6201 Cayce Lane, Columbia TN 3840. After completing the paperwork, I pulled out of the facility only to have to drive back in to the facility to tell them the breaks didn't work so I could hopefully get another truck. Well, they didn't have one available. They willingly made a call to a "higher authority" to get approval to give me a "truck that was either already assigned to someone else or it could have been a "fleet" truck??? - I don't know. Regardless, they gave me this second truck. Well, this substitute truck had a "Check Engine" light come on after I had the entire truck loaded and had just begun (6am) my drive to the Hickory Flat storage facility in Canton. I called 1800GOUHAUL while enroute to GA and they told me a static (not flashing) indicator would be "ok" to drive. Still, to have that light come on wasn't reassuring when you've just begun your 7 hour trip with a fully loaded truck with all your personal belongings. So, two questionable trucks and mishaps with my storage facility isn't leaving me with positive impressions of UHaul right now.Jack C. | Premières impressions
The elevator is far to small for a storage unit. It is very difficult to get large furniture in.Todd R. | Expérience générale
Le client n'a pas laissé de commentaire.David S. | Premières impressions
Super group of people working at this facility...JOEL J.
Caring Owner, both Gents very professional!!!!!cathleen t. | Premières impressions
Best customer service. Everyone always takes good care of me!Megan Y. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD M.
Le client n'a pas laissé de commentaire.GEORGE B.
I lost the use of the dolly at my storage unit due to the rusty wing nut not budging. I had to use pliers to get it loosened when I got home. This issue cost me a lot of time. Also, while not super important, the exterior of the truck was filthy. The interior was clean, but the exterior could be washed periodically.GARY Z.
Le client n'a pas laissé de commentaire.KATHY F.
The employees were always very helpful and professional.ANITA S. | Expérience générale
Le client n'a pas laissé de commentaire.Jeremy L.
It was very hard to navigate your online pick up service. We were glad when the manager came in early. He was friendly and helped us out.DOUGLAS B.
On my reservation it stated that I had 222 free miles, I was charged for 50 extra miles. Please explain the discrepancy.William R.
Le client n'a pas laissé de commentaire.GARY D.
From my first day to my last, Haley Radcliff demonstrated exactly how to be a Manager. Give her a raise!Brandy G. | Expérience générale
Le client n'a pas laissé de commentaire.PERCY S.
Le client n'a pas laissé de commentaire.ANDREW H.
Le client n'a pas laissé de commentaire.DALLAS M.
Just wish it was easier to exit facility. It's on a very busy road and in a curve.Charles C.
First rented in 2018. U Haul office sold me a lock for the unit that was over 10 $. Two weeks later they called me and told me I had to have a round lock on the unit. Nine months later the roof leaked and got all our contents wet. We were given a unit on the second floor rather than the top floor and we had to move everything ourselves. After the move, our electric fund transfer was messed up and we got a notice we were late because the office did not transfer the electric fund transfer when they moved us to a unit that didn't leak. Twice in the next few months the only elevator in the building was broken and it took at least a month to get it fixed. We had to haul our bicycles upstairs. On Wednesday, 10/21, we went into the office and requested a larger unit. The manager, Haley, put one on hold for us for two days and wrote our name down beside the unit. We were willing to rent it right then, but she said no problem. She could hold it for a couple days. The next day, 10/22, we went in to rent the larger unit and move into it and they had rented it to someone else. The bathroom in the storage building is always filthy. The office area is always filthy with garbage falling out of the trash cans onto the floor. There is a dumpster in the parking lot that is filthy with trash laying on the ground all around it. We moved out and went to another storage facility within three miles that rented us the same size unit, 10 $a month less, with 1/2 for the first three months. Won't do business at this U Haul ever again.Martha F. | Expérience générale
Le client n'a pas laissé de commentaire.PHILIP G.
Awesome team at Hickory Flat. Vehicle was in great shape.Ross M.
The representative was very understanding and cooperative.Clay W.
Jim was very nice and knowledgeable!Austin J.
We’re very glad for choosing this location The staff were so nice and polite Thank you!JAMES R. | Expérience générale
If fulfilled everything they offered.mary d. | Expérience générale
The folks at Hickory Flat are always great to work with I'm a repeat customer.Louis E.
Le client n'a pas laissé de commentaire.Ryan S.
Truck had a water leak in the mom's attic area.Jesse L.
Le client n'a pas laissé de commentaire.Nile H.
Le client n'a pas laissé de commentaire.Cynthia F.
Very easy check-in and check-out process. Truck was clean and ran fine. Would definitely use this location if needed!John P.
Le client n'a pas laissé de commentaire.Omid S.
Such great customer service. Great lighting for evening hour visits. Highly recommended spot for storage of my horse trailer.Robin G P. | Expérience générale
Upon return of truck, we were approached by employee who was not wearing a mask. We did not feel comfortable. Truck was not thoroughly cleaned and we were charged for a hand cart that we did not use -- something to do with the sticker begin broken on the cart. We did receive a refund for the hand cart change. Previous rental with Haley at this location was much better than this experience.Mark S.
Le client n'a pas laissé de commentaire.charles H. | Premières impressions
The gentleman who helped me was very nice. The cab of the truck was fine. But The back of van smelled like someone had been smoking in it. I did see a crew member who was outside cleaning truck/Smoking cigarettes. I guess the smell came from him. I went to pick up my new sofa some I was pissed to Have to transport it in a truck that smelled like cigarettes.Justin M.
Le client n'a pas laissé de commentaire.Marc R.
James was extremely helpful and convivial. My experience was exceptional.RICARDO P.
Le client n'a pas laissé de commentaire.Chelsey F. | Premières impressions
Nice people who work thereFREDERICK H.
Le client n'a pas laissé de commentaire.Michael R.
Not one thing everyone was polite and helpfulJerry C.
Le client n'a pas laissé de commentaire.GARY C.
Le client n'a pas laissé de commentaire.EMILY R.
Le client n'a pas laissé de commentaire.NANCY H.
Le client n'a pas laissé de commentaire.diane N.
Le client n'a pas laissé de commentaire.Kimberly M.
Everyone there was very helpful.carol h. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT J.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Richard S. | Premières impressions
Le client n'a pas laissé de commentaire.Keith H.
Le client n'a pas laissé de commentaire.Donald W. | Expérience générale
Le client n'a pas laissé de commentaire.Charlie F. | Expérience générale
Keep doing what you're doing!NATHAN P.
Found a huge dead rat 5-6 inches long and feces everywhere over everything!!!M Lore M. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.Thomas L.
Original rental had no working A/C and had to bring it back. Was given a larger truck that was dirty. No apology or explanation or offer to help move the few items to the replacement truck.John B.
Le client n'a pas laissé de commentaire.woodstock p. | Expérience générale
The elevator was broken 3 times during our stay and the place smellsANDREW B. | Expérience générale
Jim and Charles are great! I am thankful we chose your facility!Michelle L. | Premières impressions
Tristan was awesome. All of my questions were answered and he was helpful and patient. Great experience!Sandra B. | Premières impressions
Le client n'a pas laissé de commentaire.Charles Matthew W. | Expérience générale
Very friendly staff, overall great experiencematt s. | Expérience générale
Le client n'a pas laissé de commentaire.james r. | Expérience générale
was very nice but every storage the person gave me was an issue not available or damaged. did not get a storage unit. Thank you. singhLen S. | Expérience générale
Great customer experience, very friendly staffmatt s. | Premières impressions
My chief complaint is the broken elevator. To facilitate a client's access to his/her unit, management left the hall doors unlocked -- so much for the security of my belongings and my safety.Elizabeth A. | Expérience générale
Le client n'a pas laissé de commentaire.Harold D. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa R. | Premières impressions
Le client n'a pas laissé de commentaire.nickolas w. | Expérience générale
Thanks guys for everything!!STEPHANIE I. | Expérience générale
Do wish there was a better bait system for mice/rats when we moved out of our unit there were lots of feces and several items had been destroyed due to being chewed otherwise we were very pleased with our unit for over 6 years! thank you!SELENE G. | Expérience générale
Le client n'a pas laissé de commentaire.Boyd H. | Expérience générale
Le client n'a pas laissé de commentaire.Bruce R. | Expérience générale
Very helpful advisor. Quick and easy check in.ROGER O. | Premières impressions
The staff couldn't have been nicer and more helpful to me during my 2 month moving process which included a storage unit, 2 trucks and many boxes. Great service!Marla C. | Expérience générale
Staff is GREAT!BRIDGET M. | Expérience générale
All staff are very friendly and helpful. Great to deal with.Judy M. | Expérience générale
We did have one problem. The elevator was stuck and I had to use cell phone to call fire department since staff would not respond to alarm. I don't think that employee is still with you.john e. | Expérience générale
Cost to high. Returned two hours late but still charged for a full 2nd day. Should be proratedHarry C. | Premières impressions
Excellent emplacement!LISA F. | Expérience générale
Always very helpful and easy to work with. Great place to rent moving trucks and storage units.carl r. | Expérience générale
The general manager Radcliff ruined the entire experience. The rest of the staff are friendly and knowledgeable.Michael B. | Expérience générale
Wonderful and helpful staff. Lots of choices for storage.John L. | Expérience générale
The price increments every year made it too expensive to keep. The price is too high and continues to increase. No more storage facilities for me. The interior of my unit was always dirty.MATT J. | Expérience générale
Great customer service and understanding of our immediate needs for storage, and change of dropoff location for Uhaul truck. Thanks, Haley, and team for your excellent support.John L. | Premières impressions
Great service!Kenneth H. | Expérience générale
Dirty, temperature not kept,Keith J. | Expérience générale
Great experience, all went well.KENNETH K. | Expérience générale
everyone was so helpful, they had all kinds of items to help with moving. we took advantage of those items, including TV box and boxes for moving special glass wear. MerciGayle V. | Expérience générale
Temperature during summer is kept a little too warm.MARLIN T. | Expérience générale
Our moving experience was made so much easier by using storage units at this U-Haul facility. The staff was very friendly and always helpful and access to our units was so convenient. Highly recommendNancy E. | Expérience générale
Poor customer service (Jim is an idiot) had several issue with this guy. Storage room 487 leaked rusty water on my 1 800,00 $ king size mattress and ruined it. I had to take it to the dump. Very angry.Barry D. | Expérience générale
This location was the best.Jose R. | Expérience générale
Great experience. Very friendly people. The only down side would have to be the price. i have another storage unit now that is not very far away and is 50 $less and is just as secure, well lite,etc.connie s. | Expérience générale
Friendly and professional.James D. | Premières impressions
Got what I needed in a timely fashion from some friendly staff.KENneth K. | Premières impressions
The manager Haley was very helpful and her customer service was exceptional! I will recommend this location whenever possible.Laura H. | Expérience générale
I was so happy to get out of that place it was unbelievable, I would never recommend it to anybody! Seriously, the most unprofessional people I've ever met.Kimberly C. | Expérience générale
Both Haley and Brian were very professional, friendly and helpful. I highly recommend!Joann S. | Premières impressions
Very nice and excellentJeffrey O. | Premières impressions
The guys are the most helpful, respectful, friendly, professional folks I've ever dealt with with uhaul and any storage facility. They turned our horrible move into a delightful ending.MICHELE Y. | Premières impressions
The team members at this location are always the best! They truly believe they are there to help the customer and make our experience better.Michael R. | Expérience générale
Great staff! Always friendly and helpful!Jeffrey H. | Expérience générale
I was very impressed with how clean the facility was maintained...all staff very helpful: excellent, excellent customer service!ELIZABETH D. | Expérience générale
When we moved out we found an extreme amount of mouse droppings all over our furniture and boxes. We had no food products stored. If not for this all of our ratings would be "yes" and excellent.james p. | Expérience générale
Haley and Jim were extremely helpful to me, specifically. I can't imagine a more well run establishment. THANK YOU!Jennifer L. | Expérience générale
Brian was fantastic. I called in a couple of times before I got there. He was extremely helpful, professional, and had such a great attitude. Brian is definitely employee of the year material.Ida W. | Réservation
James and Haley are very helpful. They set the bar for best in class.Denice U. | Expérience générale
great experience!Michael L. | Expérience générale
Good safe clean storageFrank C. | Expérience générale
Met our needs and was very helpful in assisting me.NANCY P. | Expérience générale
no prorating a ending lease is a negative so I can't give more than 3 starsTHOMAS S. | Expérience générale
thanks, for your help.JERYL J. | Expérience générale
Very helpfulJulie S. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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