Évaluations des clients U-Haul Moving & Storage of Hill Field

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Hill Field

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

tanya T. le

Évaluation :

Great service really friendly and even upped the size of my truck which i didnt expect and really helped. Thank you again

Fred H. le

Évaluation :

Excellent service! Thanks.

margaret K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jesse T. le

Évaluation :

It was so easy and convenient that for sure we will definitely let any of our friends and family know that uhaul is where you need to go

jake M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Craig G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Terrance C. le

Évaluation :

I arrived 12 mins early before closing I forgot to get gas. I talked to the person that was working and explained my situation. I let him know that I was going to fill up the tank and be back right away. I asked for help to locate the nearest gas station. He wasn't helpful He just pointed around saying there's one over there, theres one over there. I didn't see anything where he pointed, that was no help. He told me if I'm a couple minutes late I have to use the app. I told him I'm not to tech savvy, he just looked at me and said nothing. I showed up a couple minutes early before closing. No one came out to help me where I dropped it off. So I went inside I said I filled up the tank can you check the truck out. He looked at me and said were closed. I was very upset, I had a pregnant wife that was not felling well. She said let me see if he would help since I'm not feeling well. He told her no we are closed. So this stupid app held me up for an hour. I didn't realize I had to set up an account. What a hassle no one wanted to help me. The stupid thing is when we were sitting figuring out this app. He was just circulating around us every 15 minutes like we were going to do something wrong. He could of just helped us. I told him I wasn't to tech savvy. I feel sorry for the older people that are not to familiar with technology. This experience was not delightful. ??

Shane N. le

Évaluation :

Le client n'a pas laissé de commentaire.

CHARLES C. le

Évaluation :

We were given the worst possible uhaul, the door on the back was broken,, it was almost impossible to slide it up and down ??

Jessica D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Craig W. le

Évaluation :

Quick and easy Thank you

Christopher R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter C. le

Évaluation :

The location and people are excellent, but I don't think I'll use uHaul again. Why? Because the vehicle did not come with cruise control. Other rental companies have cruise control. Thankfully, this time I only drove 280 miles; on my previous rental I did 4000 miles, and cruise control was essential.

JED L. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARK O. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sara N. le

Évaluation :

I received a phone call from the location I booked from and they switched me to this location and they didn't have a record of it. it was all a mess, but everyone was super nice and helpful! one we figured out the issue they solved it and everything went well. the crew here are super nice. I will def come back to this location.

Michael H. le

Évaluation :

Don't charge me 9 dollars for gas for 10 miles.

Kevin B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael B. le

Évaluation :

Clean vehicles & fully fuel them before renting!

DALE A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kenna R. le

Évaluation :

I was not happy with the mobile service on one aspect, when I went to pick up my truck, the dolly and furniture cart were not already in the truck. Which cost me a half hour of moving time. Other than that, the mobile service was very satisfactory.

alan J. le

Évaluation :

Le client n'a pas laissé de commentaire.

larae F. le

Évaluation :

Le client n'a pas laissé de commentaire.

ANGELITA M. le

Évaluation :

The service was quick and effective.

Ross W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brantley S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Barry S. le

Évaluation :

The mileage rate is not cool. I spent more on the 18 miles I actually drove the truck than I did to rent it. On local rentals, there should be an allotment of a number of miles already included in the rental price similar to if you rent a truck from Enterprise

Alton J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Russell M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel S. le

Évaluation :

Kat was amazing and went above and beyond. They didn't have the wire harness I needed and she a found an old one on the vehicle and was able to hook it up and get me going. Most places would have ignored it and not told me. I would recommend many people to her.

James P. le

Évaluation :

Nate was amazing! He was helpful and very informative. Mary was wonderful! She was quick patient and precise! I will for sure use this location again!

allen S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stacy B. le

Évaluation :

Walk on water

Michael W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Russell M. le

Évaluation :

Le client n'a pas laissé de commentaire.

STEVEN B. le

Évaluation :

This location is the PITS. When I was a customer at the Ogden location, I got great service. I moved my things to the Sunset location a block or so from where I LIVE, and the service went to the DOGS.

John D. le

Évaluation :

Sales personnel are very much polite and the help to inform us of the details were very helpful

Michael R. le

Évaluation :

Excellent service and always friendly

Loni B. le

Évaluation :

I love working with uhaul. David is awesome!

STACY B. le

Évaluation :

I have had excellent and personalized customer care. The staff and Gm respond quickly to my account and stored belongings.

Melody R. le

Évaluation :

Very helpful. Highly recommend.

FRANK O. le

Évaluation :

David was very professional and flexible to help us with our moving needs. We enjoyed a simplified and satisfied experience.

Christopher H. le

Évaluation :

More than a week after booking I was contacted by the extremely rude GM to tell me it was canceled due to construction with no apology or offer to help find another storage option. Now I get a survey?

Ethan J. le

Évaluation :

Building was clean, people were pleasant, everything I expected.

Van H. le

Évaluation :

Great place.

Robert F. le

Évaluation :

Thanks so very much Dave and staff. Robb

Robert M. le

Évaluation :

Great staff.!!!! always helpful.!!!

kathy p. le

Évaluation :

thank you just the right size for the things that we needed

Chris R. le

Évaluation :

Staff was very helpful.

Blake J. le

Évaluation :

The staff was very friendly. I would recommend this location to anyone.

Emily C. le

Évaluation :

This facility was very easy to work with, very friendly staff. Great place to store our belongings for a couple months between moves.

jan g. le

Évaluation :

All the staff were friendly and courteous. I believe the price of the RV parking space was Way too high, which is why I was forced to end my rental agreement.