Customer Reviews for U-Haul Moving & Storage of Hill Field
Pour nous contacter
Clearfield, UT 84015
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Angela P. | Expérience générale
I wanted to pick up the trailer in Salt Lake City. I ended up having to travel to Clearfield and spend two extra hours on the road. I can't believe I could not pick up a the most popular size trailer at one of the many SLC locations.Steven Z.
Le client n'a pas laissé de commentaire.Nan L. | Expérience générale
Very friendly staff.Paul R.
We had to upgrade to a small warehouse size for our business. I loved the location and the staff! They are always friendly and personal. Thank You/Wayne M. | Expérience générale
The overall experience seemed quicker than having to work with an in-person associate. I was involved in the entire process and I had full control of the process.MARIO L. | Online Move In
Le client n'a pas laissé de commentaire.Kim F.
Le client n'a pas laissé de commentaire.Dana A.
Le client n'a pas laissé de commentaire.Mark J.
Le client n'a pas laissé de commentaire.Bob M. | Expérience générale
Le client n'a pas laissé de commentaire.Michael C.
Friendly and professional staffJoshua D.
I was quoted 19.99, by the time I walked out the price came to 70 $. That's a little deceiving to customers.Steven G.
Le client n'a pas laissé de commentaire.DEREK K.
I rent here often for work, and everyone at this location is truly fantastic. It's a large site but run on a personal level. These folks are friendly, knowledgeable and very helpful.Kirk K.
Le client n'a pas laissé de commentaire.Jorge R.
Le client n'a pas laissé de commentaire.CODY S.
Nothing at all! Everyone involved was professional and knew exactly what to do.Jordan S.
I don't think it's far or right to not Reimbursed if someone overfills a vehicle of gas but will charge a fee if it's not fully filled back with gasPATRICK G.
Le client n'a pas laissé de commentaire.Patrick L.
The location was fine. The company itself is VERY TERRIBLE at accommodating. I was told I would be able to get BOTH truck and vehicle transport at the same location for pick-up. 2 days prior to scheduled pick up, I was called and told that I have to travel 40 miles to pick up the transport and if I didn't like it "my reservation would be canceled and given to someone else, because there are a lot of people waiting for these things." After spending 1 200 $dollars, this is the treatment I received! Absolutely horrific customer service! I recommend NO ONE EVER use UHAUL due to their lack of concern and integrity.Jacob B.
Le client n'a pas laissé de commentaire.Emily O.
Le client n'a pas laissé de commentaire.Kaylen P. | Premières impressions
Very quick. Great priceKevin R.
Le client n'a pas laissé de commentaire.Steven J.
Nice friendly staff, I also noticed how the lot equipment and building all looked clean and safe.Richard K.
U-Haul's reservation and return process was terrible! When I went to pick up my trailer, they didn't have one and I was sent to another U-Haul location in the next county. The after-hours return process was a nightmare. The U-Haul app wouldn't work and I wasted almost an hour on the phone to be sure I wouldn't be charged extra.William G.
Le client n'a pas laissé de commentaire.Jason G.
Le client n'a pas laissé de commentaire.Trevor V.
David was very good to work a real professional 5 star serviceVOLKMAR L. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN B. | Premières impressions
Le client n'a pas laissé de commentaire.jeff K.
Le client n'a pas laissé de commentaire.Victoria S. | Premières impressions
Le client n'a pas laissé de commentaire.JUSTIN H.
Le client n'a pas laissé de commentaire.MARSAN H.
Check in was a breeze, staff had me setup in no time.Troy W. | Premières impressions
I would use your facility again. !John V. | Expérience générale
Everything was greatkeith D.
Everyone was really helpful and the truck worked great. The only issue I had was that I had reserved an appliance dolly and when I got there I was informed they had overbooked the appliance dolly and did not hve one for me. They gave me a regular dolly at no charge, but I ended up having to make another stop somewhere else to get an appliance dolly. That was a little frustrating, but otherwise everything was good.Corey T.
The covered parking for unloading and loading is great for this time of year. I also like there is plenty of spots outside to pull up to for unloading and loading.Tricia M. | Expérience générale
My experience with my utility trailer rental was excellent. They hooked the trailer up for me. And when I returned the trailer they unhooked it. They also checked the tire pressure so it would be ready for the next person.Gregg T.
Incredible expensive mileagePenelope W.
Awesome place just very old and not very functional car trailerFernando U.
In the past a representative would pull your truck up for you instead this time they said your truck is up there in the front here are your keys. It just felt more personal when your truck was pulled up to you.Eric S.
The employees locked up and took out the trash instead of helping me return my truck. I understood that they had just closed but the website couldn't find my location but they didn't bother to help in any way whatsoever except to say to return the next day.Bryce J.
Not only were the facilities well-kept, the people were pleasant to work with from beginning to end. Additionally, it should be noted that the honesty/integrity of employees is greatly appreciated. I left a pair of cross country skis out during one of my visits and forgot to put them back into storage. A worker found them and they were put aside until I asked about them. Thank you for that!DeLane O. | Expérience générale
Le client n'a pas laissé de commentaire.Israel F.
Le client n'a pas laissé de commentaire.Daniel W.
The boy i received the keys from at the desk laughed at me several times for asking questions. This was my first experience renting a uhaul, so I was curious about things like mileage. When I asked questions, he made me feel stupid and like he just wanted me to leave. I will think twice before renting from you guys again. The experience was not what I expected.Brittney A.
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.Cathalenia B.
Le client n'a pas laissé de commentaire.Zachary S.
Rented a trailer with a 4 pin connector. Truck has a 7-pin connector. U-Haul will not provide an adapter, but they don't mind selling me one for almost 20 $. That's weak. Service was great, but that's enough for me not to rent a trailer from you ever again.Eric M.
Le client n'a pas laissé de commentaire.KORAL M.
Le client n'a pas laissé de commentaire.Rodolfo L.
Le client n'a pas laissé de commentaire.Erin C. | Premières impressions
Customer service was bad...employee couldn't access the data...took about 30-45 minutes to get the truck.Marvin M.
Le client n'a pas laissé de commentaire.Thomas P.
Le client n'a pas laissé de commentaire.David N.
Everytime I unlock and open my unit the alarm goes off??? Kind of curious to know why that is happening......thanksGregory J. | Online Move In
Le client n'a pas laissé de commentaire.Shalene P.
Le client n'a pas laissé de commentaire.Ashley W.
headlights were very dimHope B.
Le client n'a pas laissé de commentaire.Darin M. | Expérience générale
Find someone that does not talk down to paying customers. There are plenty other I could have went with. Also customer service kept getting my order wrong . However they were pleasant and we figured it out.Nannett M.
Le client n'a pas laissé de commentaire.Perry W.
The staff was helpful and very friendly. In the past, I've hated dealing with U-Haul due to the lousy customer service I received. But the guys in Sunset, Utah really know how to take care of their customers!John S.
Le client n'a pas laissé de commentaire.JUSTIN M.
I never moved in and sent a move out request on 12/23. No one ever reached out to me or confirmed that my request was fulfilled and I started getting emails acting like I was moving in. The manager didn't even check to see if my unit was actually empty. He just claimed that my move out request couldn't be processed because my lock was still on the door. My lock that is sitting in my car is somehow simultaneously on the door of the unit. The only reason I gave two stars and not one is because when I called in the employee didn't argue with me and cancelled my rental like I wanted. Happy with her. I wouldn't use this facility again though.Katherine W. | Premières impressions
Le client n'a pas laissé de commentaire.Sterling T.
Tow vehicle fuel pump sided on freeway ( not your truck mine) AAA wouldn't tow the trailer so I called roadside assistance, wait time on hold was forever approximately 15 minutes to be transferred to trailer special. Was told that insurance would cover the trailer tow but not so says specialist. More training on what insurance covers ext. This is the first bad experience with uhaulPhilip S.
Le client n'a pas laissé de commentaire.PHILLIP MARK B.
Le client n'a pas laissé de commentaire.Blake T.
Le client n'a pas laissé de commentaire.Kyle G.
Le client n'a pas laissé de commentaire.James W.
Wish the alarm wouldnt go off every time I opened my unit, and boxes are a little pricey.John B. | Online Move In
We are so grateful that your business exists, that you rent great equipment and for such an affordable price. We could not be more appreciative; GOD bless you!Grant S.
Sure would be nice if the cabin would be more accommodating for a 6' 4" tall person. Was uncomfortable to drive for me.Ryan D.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Shermekia H.
I tried to do a contactless pick up but the app wouldn't accept my alternate contact because I had also added that number to my registration. I needed my wife to be the alternative contact because she was the only one aware of what I was doing. Since I had added her to the initial reservation, I couldn't do that. I ended up having to go in to the office to pick up the truck.Nathan H.
Le client n'a pas laissé de commentaire.ROBERT P.
David was so helpful and amazing. The process was so fast. I have rented a lot of storage units and this was the best experience of all of them.Marsha W. | Premières impressions
The guys at the front didn’t know what they were doing I handled everything online and I was still charged for a larger storage unit when I should have had the first month free , these guys didn’t even bring the truck to me made me go find it and it wasn’t in the spot where they told me , the facility is great but customer service was stupidKatherine J. | Premières impressions
Le client n'a pas laissé de commentaire.Julia A. | Online Move In
take more control of your business, have your own moving helpers instead of contracting this out...have optional ways to deliver boxes on the final destination (customer choice), offer more control for customer to request the best delivery of goods to final destination. Thank you for asking!Chris M.
The storage is always clean and I felt safe even at night. The staff is a bit rude and rush you after you've purchased anything. The 1 800 number just hangs up on you and they are impossible to get a hold ofJoshua and Lyndi P. | Expérience générale
The staff was always helpful. I would use them again if I needed storage.JOanna M. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon S.
Le client n'a pas laissé de commentaire.mike n. | Expérience générale
David and the staff were great!Matthew/ Lianette R. | Expérience générale
Truck rentals is always a racquet but not bad.David R.
Le client n'a pas laissé de commentaire.harold P.
Le client n'a pas laissé de commentaire.Jameson V.
I asked for a return receipt. It did not come in email. After waiting 15 minutes I got someone who sent the contract instead of a return receipt. Two bad experiences out of two.Mark N.
David the manager is extremely customer service friendly. The girl that works in the office ( not sure of her name) is so rude and makes you feel like you are so unwanted.Victoria c. | Expérience générale
Drop of was salt lake. Dropped at this location as a big nail was in tire. Was charged 15 called Amy she would not waive. Was not location drop fault.bonnie B.
I thought everyone was great, helpful, and very knowledgeable.Patrick S.
Le client n'a pas laissé de commentaire.Christie W.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Brenden N.
The guy that hooked up the trailer did not tighten the ball and it hit my truck when pulling off the trailerJake T.
Le client n'a pas laissé de commentaire.Jamie R.
I didn't notice I got a text with a link to do a pre-inspection walk around until I got to my destination. So when I went to do it, it was expired. There was damage to the driver side rear, but noticed a sticker saying it was in claims. Other than that, experience was really goodEaston S.
Nothing. Keep doing what your doing. Both gentlemen I worked with were great, professional, and helpful!George G.
It was very easy.Kari B. | Expérience générale
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Sarah B.
Staff was excellentBarry N. | Expérience générale
Friendly staff. I made multiple visits and they were all quick and helpful.Brayler G.
Le client n'a pas laissé de commentaire.Don R.
Le client n'a pas laissé de commentaire.Rick W.
The latches on the fender of the trailer didn't latch so I had to keep an eye on it. You guys really need to invest at putting trailer brakes on your trailers. To make them safer.anthony W.
Le client n'a pas laissé de commentaire.Todd D.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.RENE P.
Le client n'a pas laissé de commentaire.Michael M.
Everything was Great! The only issue is the Facility Alarm kept going off every time we opened our new unit, hopefully when we return that issue has been addressed because that thing loud. CheersJason R. | Online Move In
Le client n'a pas laissé de commentaire.Jeffery A.
Probably the cleanest facility I've ever visited. Even though the associate who assisted us was in training, both he and his trainer completed the transaction faster than I expected. Extremely satisfied with the service at this location.Thomas R.
Le client n'a pas laissé de commentaire.Eric M. | Expérience générale
Le client n'a pas laissé de commentaire.Eric M.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.lori O.
My only disappointment is the lack of rate credit(s) for senior citizensAileen D. | Premières impressions
Le client n'a pas laissé de commentaire.JERIS H.
Le client n'a pas laissé de commentaire.Robert P.
The only improvement I can recommend is to speed up the service on the computer. The people were very helpful but the computer was slow and then it went down. Those at the service center did a good job in trying to get me out the door by taking my information manually so that I could get the trailer I needed, which worked perfectly for what I needed!Dale G.
Le client n'a pas laissé de commentaire.JAMES S. | Premières impressions
Management was very professional and helpful as were the employeesAlvaro U. | Expérience générale
Le client n'a pas laissé de commentaire.Mandy B. | Expérience générale
Le client n'a pas laissé de commentaire.eugene c. | Expérience générale
Had problems with the after hours access to the storage facility. Doors and swipe card areas not working properly. Manager answered phone and was able to help us, which was hugely appreciated.Benjamin S. | Premières impressions
Overall, the storage experience was good. The distance to the unit was problematic to me, however, it was this facility that had available the size of storage space that I needed. The greatest disappointment was trying to communicate with the Office at the facility; it appears that the phone calls are transferred to the Regional Office when 5PM comes, even though the local office is open until 6 or 7 PM. In my experience, whenever the calls are transferred to the Regional Office, I can expect to be on hold for 15-20 minutes, and I confess that lately I have not waited the full 15-20 minutes to talk with the Regional people. These are really nice facilities, but if you need to talk with the local people, call before 5PM.norman j. | Expérience générale
Le client n'a pas laissé de commentaire.Chrystal J. | Online Move In
Le client n'a pas laissé de commentaire.Richard B. | Online Move In
Very nice facility, well kept, clean, and organized. Excellent staff and good customer service. No issues at all during rental period. I would definitely return for service and storage if needed down the road. Merci.Dex L. | Expérience générale
Love the first month's free rent.scott c. | Premières impressions
Excellent staff and helplarry s. | Premières impressions
Le client n'a pas laissé de commentaire.Irma F. | Expérience générale
Would checked excellent but you don't prorate When moving out. Even if just 2 days out of 31. Which I find very unfair.julia k. | Expérience générale
Le client n'a pas laissé de commentaire.Bob M. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew S. | Expérience générale
Le client n'a pas laissé de commentaire.Brandon G. | Premières impressions
Le client n'a pas laissé de commentaire.Michael R. | Premières impressions
I liked the way this is ran and felt comfortable with storing my items there.constantino z. | Premières impressions
This storage unit was exactly what I needed for a military move. I was able to get the first month at no charge which allowed me to offload my trailer and find a house. The facility itself is brand new and the paint still smells fresh. The storage units were clean and functional. I liked that they were well lit and accessible 24/7/365. The facility key card/entry system was nice and the alarms on each unit were reassuring. I ended up setting the alarm off once or twice on accident. Both times a uhaul employee entered the facility to check. Only complain is that the staff member didn't question my need to be there.Nicholas F. | Expérience générale
Le client n'a pas laissé de commentaire.VOLKMAR L. | Premières impressions
We were so grateful for our great experience. David was very professional and kind. We got our first month free which was so nice!!Angela E. | Expérience générale
David, you and your staff were terrific, Thank You!Angela B. | Expérience générale
Very friendly and helpful staff and appreciated the available carts to help move items. Very clean.Paula D. | Premières impressions
Very good help in start-up Clean, well run storage facilityArnold S. | Premières impressions
The facility was clean and COOL, which is really nice when it's hot out. They have carts with wheels and carts to help move mattresses, so convenient. I was moving by myself and thought it was going to take a lot longer, those carts saved my time and my back! Great experience.Angela N. | Premières impressions
Le client n'a pas laissé de commentaire.Preston B. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy S. | Expérience générale
So far, so good! Move-in was no trouble at all, and the facility is well maintained and seems secure.JANICE R. | Premières impressions
Le client n'a pas laissé de commentaire.kent f. | Premières impressions
Dave Woolsey is always warm and friendly and extremely knowledgeable about UHaul services and products. I've interacted with him a few times over the course of the last year and he's always been extremely helpful. He's very competent at his job and deserves a raise! him and his employees are one of the reasons I continue to patronize this particular location. They've always been very helpful and provided exactly what I've needed. Thanks Dave and staff!Lezlee m. | Premières impressions
Thanks Uhaul for helping me.Veronica C. | Premières impressions
This location is a joke, the customer service is the worst I have ever seen. I rented a truck and storage from here and the employees are unhelpful and straight up rude. If they don't feel like helping you they will make up such outrageously ridiculous lies. Even worst is the general manager, I will never rent from any Uhaul again. I wouldn't even recommend this company to someone I didn't like.michelle o. | Expérience générale
I was treated with excellent service at this facility and would definitely rent here again. Thanks to David and his team!roy q. | Expérience générale
Le client n'a pas laissé de commentaire.Michael R. | Expérience générale
Only thing I would change is another customer making rude and inappropriate comments Besides that great location and employees. MerciChryssy B. | Expérience générale
.reta w. | Expérience générale
Sabrina was very helpful in answering all our questions, giving us a tour of the facilities and explaining the use and rules necessary to make our storage rental a good experience.Marsha P. | Premières impressions
The gentleman that checked us in was extremely helpful and friendly! We were very impressed with the site as well.MARLA G. | Expérience générale
I found out after I completed all the paperwork and left that they don't have 24 hour access yet. We used another companyTraci D. | Premières impressions
It was great staff was very helpfulMARK O. | Premières impressions
An unexpected wait between asking and buying homes made a storage unit a necessity and we were very happy with the help we received from Uhaul in finding an appropriate size and location.Maranda H. | Expérience générale
The service was quick and effective.ANGELITA M. | Premières impressions
This location is the PITS. When I was a customer at the Ogden location, I got great service. I moved my things to the Sunset location a block or so from where I LIVE, and the service went to the DOGS.STEVEN B. | Expérience générale
Sales personnel are very much polite and the help to inform us of the details were very helpfulJohn D. | Premières impressions
Excellent service and always friendlyMichael R. | Premières impressions
I love working with uhaul. David is awesome!Loni B. | Expérience générale
I have had excellent and personalized customer care. The staff and Gm respond quickly to my account and stored belongings.STACY B. | Premières impressions
Very helpful. Highly recommend.Melody R. | Expérience générale
David was very professional and flexible to help us with our moving needs. We enjoyed a simplified and satisfied experience.FRANK O. | Expérience générale
More than a week after booking I was contacted by the extremely rude GM to tell me it was canceled due to construction with no apology or offer to help find another storage option. Now I get a survey?Christopher H. | Réservation
Building was clean, people were pleasant, everything I expected.Ethan J. | Expérience générale
Great place.Van H. | Expérience générale
Thanks so very much Dave and staff. RobbRobert F. | Expérience générale
Great staff.!!!! always helpful.!!!Robert M. | Expérience générale
thank you just the right size for the things that we neededkathy p. | Expérience générale
Staff was very helpful.Chris R. | Expérience générale
The staff was very friendly. I would recommend this location to anyone.Blake J. | Expérience générale
This facility was very easy to work with, very friendly staff. Great place to store our belongings for a couple months between moves.Emily C. | Expérience générale
All the staff were friendly and courteous. I believe the price of the RV parking space was Way too high, which is why I was forced to end my rental agreement.jan g. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!