Le client n'a pas laissé de commentaire.MARYLANE J.
Customer Reviews for U-Haul Moving & Storage of Historic Ybor City
Pour nous contacter
Tampa, FL 33605
(U-HAUL Water Tower Exit 1 off I-4)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
4x8 storage trailer back door did not seal well. Back of inside trailer got wet damaging our belongings.BOBBY M.
Very helpful and quick!REINALDO N.
Le client n'a pas laissé de commentaire.Reinaldo N.
Le client n'a pas laissé de commentaire.JULIA M.
Keep up the good work we need people like youLASANDRA J.
Le client n'a pas laissé de commentaire.Lino R.
Carlos at pick up. Excellent. But store needs toner for receipt. Emailed mine but just saying. Drop off Robert in Vegas. Really good guy and thorough. Professional. Would hire either of these guys. Thanks for the truckRich F.
Le client n'a pas laissé de commentaire.JOHAN R.
I rented online a 20ft truck which showed available. When I went there, they didn't even tell me anything, just handed me a key and when I went to pick up my truck, I found that it was 26ft!! I went back to them and they told me that they upgraded me for free !!!! I told them I don't need the upgrade, the 26ft is massive, I don't feel comfortable to drive it, I need what I rented. He told me that he never saw a customer that refused the upgrade (!!) but they don't have 20fter in stock, the next will be a 15ft. I end up renting that since I was in a rush and I can't push back the move because of uhaul fault. I end up leaving stuff behind since the 15fter didn't fit all my needs. a 20ft is what I exactly needed. Also my 15fter was so old and smoke smell was horrible. overall, VERY bad experience.Fady H.
Better entrance signs to determine parking.MICHAEL W.
Fast serviceFedrick R.
Le client n'a pas laissé de commentaire.GARY M.
Friendly staff and excellent customer service. Would definitely recommend. Thanks!!MARIA F. | Premières impressions
When the person in charge was attending me , he was attending some more people on the phone, an employee that was late or other people just arrived, but when I was waiting in line behind the first customer, he even did not said good morning , so he was rude and disrespectful it's been 3 times that I have been doing business in this location and bad experiences, guess will be my last, was convenient because l live near byâ€¦jose G.
Great and fast service.Dominique J.
Le client n'a pas laissé de commentaire.DEANDRA D.
Really helpful and friendly staff on site. He went out of his way to find a utility cart for us. I wish I remembered his name. Also, I needed the van for an additional day. Thank you so much for letting me complete my move!Margaret C.
Le client n'a pas laissé de commentaire.Gary B.
Love very friendly staffMiguel L.
Le client n'a pas laissé de commentaire.HOWARD B.
Le client n'a pas laissé de commentaire.SAMSON J.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.JUSTIN H.
Le client n'a pas laissé de commentaire.ALBERTO R. | Expérience générale
Very professionals, thanks guysGEORGE G.
The guys at this location are super helpful and made the whole rental process very easy. We will rent from them again!robert C.
Keep up the good work! Kevin and his team run a top notch shop!Stanley K.
The truck I ordered was not available for me to pick up. They tried telling me to go to another another location nearby to pick up the desired truck, until I suggested a larger truck for the same rate, fine. The man I dealt with at check in did not tell me that I had to refuel the vehicle prior to returning it which caused major issue at my drop off location for me personally.PETER W.
Le client n'a pas laissé de commentaire.WEIQING C.
Staff members were friendly and very helpful.ALEXANDER B.
Le client n'a pas laissé de commentaire.Sharon T.
Le client n'a pas laissé de commentaire.PRESTON W.
Jaylin was very efficient and helpful. He took care of my check in in minutes.Philip M.
Le client n'a pas laissé de commentaire.SYDNEY D.
Le client n'a pas laissé de commentaire.SAMUEL R.
The service was very slow. It defeated the purpose of having a reservation. I was using a trailer for business purposes and the slow service made us late. The equipment wasn't tested and ready when I arrived. It took extra time because the 1st trailer didn't work. My worst personal experience with Uhaul. I will consider using a different location.Charde M.
Le client n'a pas laissé de commentaire.Manuel T.
Have more people on staff.Amber S.
Le client n'a pas laissé de commentaire.harold M.
Le client n'a pas laissé de commentaire.RAFAEL L.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.SIDNEY P.
Le client n'a pas laissé de commentaire.Don K.
Truck was old and dirty. Cup holder had coke spilled in them and was sticky.MARK M.
Both guys were outside helping other customers, no one in the office , but that's understandable..Juanita S.
Le client n'a pas laissé de commentaire.Nabil L. | Expérience générale
Le client n'a pas laissé de commentaire.Sylvester P.
Le client n'a pas laissé de commentaire.Phyillis C.
Le client n'a pas laissé de commentaire.ISRAEL C. | Premières impressions
Personnel are friendly and are very good at there jobs.HOWARD B.
This is the best run location I have ever experienced. Carlos and the team are efficient and prepared for everything. I got checked out in less than 10 minutes and checked in when finished even faster! Thank you for making at least one part of my move hassle free.Philip M.
Le client n'a pas laissé de commentaire.MICHELE S.
All of the people at the counter and in the garage were very friendly and knowledgeable I would recommend your store to anyone. Thank you for your friendly honest and respectful he made that this locationroger A.
Le client n'a pas laissé de commentaire.Kris K.
Le client n'a pas laissé de commentaire.Brenda S.
Le client n'a pas laissé de commentaire.Christopher W.
The U-Haul strongly smelled like Cigarette smoke. I was given an empty vehicle- I was told I had to leave the store and go right to a gas station, kind of inconvenient.Travis D.
Le client n'a pas laissé de commentaire.Jamila T.
Agents would likely benefit from enrolling in a training course on customer service and leadership. When I arrived (timely) to pick up the rental, the agents were extremely unpleasant and not professional. When I (timely) returned the rental there were other trucks parked in the entry way to the return lot to the extent that I had to temporarily park my car in the street to run inside and ask the agent where the appropriate place to return the vehicle was. The agent attempted to charge me for 7 $+ worth of gas when I turned the vehicle in. Luckily I took a photograph of where the needle was before I drove off of UHauls lot and where the need was when I bought it back â€¦ exactly the same!! I had just put gas in (enough for 10-ish miles)!JAIDE B.
Very clear and organize place. Guy that helped me was very professional and explained everything pretty well. Truck was spotless.Icaro S.
Le client n'a pas laissé de commentaire.RICHARD A.
Make sure you have something you guarantee!!!!PAUL I.
Le client n'a pas laissé de commentaire.Maurice S. | Expérience générale
Le client n'a pas laissé de commentaire.TAYLOR G.
Acted like my questions were not important, were not pleasantPATTIE B.
Le client n'a pas laissé de commentaire.CHRISTOPHER Z.
This was a quick drop off the keys & go place! After a day of moving - it was a welcome surprise!Daryl D.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.Jaime P.
Staff at the Ybor City location were very friendly and helpful. Special thank you to Chris for all his help!Jim R.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Not sure what you could do to improve fir next customer. The cargo can I rented was kind of worn out. The side door would not unlock from outside, had to open from inside. Otherwise it was ok.CYNTHIA C.
Excellent experience. The staff was amazing. We will definitely refer and use again for our storage needs.Melissa N.
Very nice Uhaul facilityRandall D.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.Denise S.
Le client n'a pas laissé de commentaire.Laurie K.
Thanks to the two guys who assisted with me today. It was quick, simple and easy. I was in and out with a truck within 10 minutes of getting there.colin B.
Dropped trailer after hours online, was unable to upload picture of interior of trailer. Was charged 16,13 $ for the trailer not being clean, which the picture shows it was clean and had to call the 800# for resolution. Wait time on hold was shorter than the last time I had to call.LEONARD T.
Le client n'a pas laissé de commentaire.Stephanie S.
Manager here really helped me out when I got in a tricky situation with shipping issues for a hitch. They were all very considerate and helped me out with pricing and getting me ready for my move on time. 10/10 location and service, thanks again Kevin!Ashlyn P.
Such a pleasant an easy experience.Maaria N.
Le client n'a pas laissé de commentaire.Arthur C.
I really did have a good experience using this facility. The only thing that I wish they would look into is a bigger elevator with AC. It's like oxygen countdown once those doors close and I had a bit of a hard time getting my couch inn. But outside of that I have no complaints. The staff was great and helpful.Siara O. | Expérience générale
Le client n'a pas laissé de commentaire.Francesco U.
They pulled up the unit I rented on his hand held device and we were done in a matter of minutes. He was very professional. ThanksMICHAEL M.
Le client n'a pas laissé de commentaire.LISA S.
Le client n'a pas laissé de commentaire.Maria Emilia Del F.
Le client n'a pas laissé de commentaire.arron T.
Le client n'a pas laissé de commentaire.ANDREW F.
Le client n'a pas laissé de commentaire.greg W.
Le client n'a pas laissé de commentaire.Kevin G.
Le client n'a pas laissé de commentaire.JON H.
Have more than one person at the counter. We waited a long time.James B.
Le client n'a pas laissé de commentaire.Alexa P.
Le client n'a pas laissé de commentaire.Salem A.
Le client n'a pas laissé de commentaire.KIRBY S.
The truck I had.. needs the head lights to be fixed..Kristina K.
learn how to work next to concreteNajiv E.
Le client n'a pas laissé de commentaire.GENA B.
Le client n'a pas laissé de commentaire.Nabil L. | Premières impressions
Good customer servicefreddy H.
Carlos handled everything perfectly. Explained all the steps we were going to take to get my trailer. Great work ethic, knew his stuff. If I have to rent again I hope to have Carlos be my agent.Jacob M.
Le client n'a pas laissé de commentaire.jacqueline R.
Everything was perfect. We appreciate the last minute booking and the suggestion to rent a cargo van instead. Thank you!!Camelot Communit C.
Le client n'a pas laissé de commentaire.Don G. | Expérience générale
Upon arriving, there was a long line because there were only two store employees and one was on lunch. I easily waited 30 minutes before being helped. However, I didn't mind because I was acknowledged and told I would be helped as soon as possible. Once I was helped, I was able to have the promotion honored and get my unit free for a month since I rented a truck which was super helpful because I just moved from Indiana. Since I was able to save money on storage that allowed me to be able to allocate those funds towards other expenses. Lastly, since there was only one employee working the store he couldn't show me where my unit was but he told me to come back if I couldn't find it. I attempted to find my unit but had no idea how to get to it since it was 102, a ground unit. However, I ran into mech 1, I believe, and she took me to my unit. I really appreciated how every employee even those not working in the store were super helpful and to me that's what made my visit above average!Stephanie B. | Premières impressions
Le client n'a pas laissé de commentaire.Jasmine B. | Expérience générale
Le client n'a pas laissé de commentaire.Chassey G. | Expérience générale
Le client n'a pas laissé de commentaire.mike h. | Expérience générale
The staff were very helpful, thorough and made it easy to setup an storage rental agreement. The complementary locks are nice perk and the rates are nice.ALBERTO R. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda B. | Expérience générale
Was hard for us in our 60's to access the 3rd floor. Could not get access to 1st floor elevator. Had to use stairs. NOT GOOD!Terrylynn m. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD A. | Premières impressions
They went above and beyond to help. They were all available helpful friendly and understand life happens. I will definitely recommend this place. The only 1 bad thing that is not their fault..phone system sucks customer service outside of the store sucks. But like I said staff at the store ROCKSalexis h. | Expérience générale
Seemed to always be busy. Had to wait, other than that, I'm pleasedJOAN C. | Premières impressions
Because the building has been in place so long there were rotten dropping and one dead rotten inside my storage unit. Not the fault of the staff at all. Overall would it again.CEDRIC F. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer W. | Premières impressions
Helpful and polite.Alberto R. | Premières impressions
Le client n'a pas laissé de commentaire.DENISIA J. | Premières impressions
Le client n'a pas laissé de commentaire.Chris E. | Expérience générale
Yes everything was fine, staff was friendly and very professional.ThanksWANDA w. | Expérience générale
Le client n'a pas laissé de commentaire.mike h. | Premières impressions
Carlos couldn't have been nicer and more helpful. The issue is your outdated facility, the elevator broke down as we were starting, turning a one hour unload into a 3,5 hour job that cost over 350,00 $. After a delightful experience picking up the truck and a very nice driving experience to Florida, the unloading spoiled the entire experience.michael l. | Premières impressions
Kevin the general manager gave me top notch customer service.TATIANA N. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua B. | Online Move In
Kevin is always helpful, star employee. I have used the U-haul for rentals and storage, great serviceDAVID G. | Expérience générale
Staff was extremely helpfulWILLIE W. | Expérience générale
However I rented a truck from them for my move , they gave it to me early, with only a little under a quarter tank and told me it was full. I tried to call to report it to them, but no answer. FINALLY got a customer service representative who said they would make it right, I took pictures and tried to submit to them but the application said it could not accept them because the system that they use had expired, I spent eighty dollars to fill it up less than three miles away and returned it three quarters full. The representative said he would let them know about it at turn in, but they didn't know anything about it, said I would get an email in about ten mins, never came. It was a 70 mile trip. I feel that I deserve a adjustment of 60 dollars.CLYDE A. | Expérience générale
Le client n'a pas laissé de commentaire.Latisha W. | Expérience générale
Le client n'a pas laissé de commentaire.CLYDE A. | Premières impressions
Best Friends Moving & Delivery was Awesome. It was tough job for them. They did a great, friendly and fair pricing.JANET S. | Premières impressions
Le client n'a pas laissé de commentaire.mildred r. | Expérience générale
Carlos was extremely helpful, considerate & went out of his way by showing me a second (easier for me) way to access my unit.gail h. | Premières impressions
Le client n'a pas laissé de commentaire.Latisha W. | Premières impressions
Chris and Kevin always take care of me!!Gladys H. | Premières impressions
Just wonderful from start to finish!!!Carol G. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!