Le client n'a pas laissé de commentaire.Joey C.
Customer Reviews for U-Haul Moving & Storage of Holland
Pour nous contacter
Holland, MI 49424
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. It was greatTONY LEONARD W.
Quick drop Off. Staff was friendly and facilitated drop off..Excellent customer service.Ronald L.
Le client n'a pas laissé de commentaire.LORI ANN P.
Le client n'a pas laissé de commentaire.JOSEPH STANLEY M.
Le client n'a pas laissé de commentaire.susan N.
All of my experiences with this U-Haul have been VERY good.DAVID EDGAR H.
Le client n'a pas laissé de commentaire.DALE EDWARD C.
Day Paxton and staff our the best u-haul .STEVEN PAUL J.
Le client n'a pas laissé de commentaire.ERIC ALAN S.
The employee stayed after close so we could turn in our truck. SO AWESOME and totally impressed. THANK YOU, it's been a great experience again!THOMAS EDWARD G.
From checking in to checking out, very good experience.DANIEL C.
Return of trailer was not easy. Stood outside a long time. Attendant finally came out and told me where to park trailer and wait. Parked trailer and waited another 15 minutes. Finally just unhooked it myself. Attendant finally came out and said I'd get an email receipt and could go.TONY LEONARD W.
The staff was friendly and efficient. Very knowledgeable and helpful.SHERRI JANE T.
called and was on hold for 35 minutes and gave up and hung up.TERRIBLEDANIEL R Z.
Everything was great. Thanks!Adam V.
Le client n'a pas laissé de commentaire.JORDAN JOHNNATHA R.
the experience was great. i rent quite often between Lansing and Holland for personal and work related needs.ANTHONY ANDRE F.
Day was great!loren s. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL H.
Nothing for UHAUL to do but the cargo area of the truck smelled like marijuana. Probably the previous user. Noticed at time of pickup in Brighton, it was pointed out by the employee there. Left the door open most of the day Saturday and Sunday, yet the smell was still there. Not sure how or if you can prevent that.Andrew M.
Simple and reliableSengaloung V.
Le client n'a pas laissé de commentaire.JODI ANN M. | Expérience générale
The biggest problem was the lack of mechanical staff to fix wiring or other problems associated with customer vehicles. However the facilities were well maintained and the staff was very helpful. My project was completed successfully due to Uhaul. I would certainly use uhaul services again.MICHAELALLEN C.
Le client n'a pas laissé de commentaire.D'Andre M. | Premières impressions
Overall good experience. Felt like the staff was eyeballing me to make sure I didn't steal anything. That did not make me feel good. Only issue I hadGabriel M. | Premières impressions
Le client n'a pas laissé de commentaire.LISA CHRISTINA A.
Le client n'a pas laissé de commentaire.Duncan M.
Le client n'a pas laissé de commentaire.ANN MARIA T.
Le client n'a pas laissé de commentaire.THOMAS JOE W.
Wonderful customer servicesusan S.
Nothing you have great customer service everytime I've rented from you. The equipment is in great condition as well. MerciChris B.
Just got extra charge so two charges no reason why i was told first month free no charge for not having it cleaneddavid e. | Premières impressions
The pictures of the truck weren't even the correct truck.i had to dispute them all with the correct pictures.DANIEL JOSEPH K.
Le client n'a pas laissé de commentaire.GEORGE P.
Quick & easy.MICHAEL RAYMOND K.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Brandon L.
Le client n'a pas laissé de commentaire.LAUREL SUE B. | Premières impressions
Le client n'a pas laissé de commentaire.JASON JOHN K.
Le client n'a pas laissé de commentaire.DANIEL RAY M.
Le client n'a pas laissé de commentaire.STEVEN JOHN T.
I have rented from this location many times and, the trucks are always alot cleaner than any other location. The people on the turn in island were always helpful. We have rented from other companies. But uhaul is the easiest and best trucks as far as condition. Only thing is the price per mile.John O.
Le client n'a pas laissé de commentaire.Jophet M.
Le client n'a pas laissé de commentaire.MICHAEL CLEMENT D.
Le client n'a pas laissé de commentaire.Tessa B.
Le client n'a pas laissé de commentaire.RONALD KEITH F.
Le client n'a pas laissé de commentaire.SCOTT L.
The entire staff was helpful, professional, friendly and very efficient. Janitorial person at storage location was very helpful during initial move. We could have found unit, however, person quickly showed us the location, directed us to the carts, location to unload if raining, etc.DALE IRVIN T. | Premières impressions
Le client n'a pas laissé de commentaire.Laura V. | Premières impressions
Everyone was nice and helpful at the Lakewood U-Haul.Eve M. | Expérience générale
Keep employing people that are knowledgeable in the processes for UHaul because I've been coming back to this location a few times because the cleanliness of the products and the staff are great! Keep up the good work at this location, customer for life!BRANDON F.
Le client n'a pas laissé de commentaire.LYNN J H.
Le client n'a pas laissé de commentaire.Sandra B.
Le client n'a pas laissé de commentaire.DOUGLAS EDWIN D.
The checkout/check-in via phone could have been easier, at least for this not-so-tech-savvy customer.David J.
Le client n'a pas laissé de commentaire.RICKY DALE Y.
That was amazing. The car was clean and runing very well. But the better was the price including 2 days. Wonderful.ELIECER L.
Le client n'a pas laissé de commentaire.SANDRA L.
Le client n'a pas laissé de commentaire.KORN K.
Le client n'a pas laissé de commentaire.ALLISON SKY E.
Le client n'a pas laissé de commentaire.KEITH ROBERT S.
Le client n'a pas laissé de commentaire.Richard C.
Above and beyond customer service! Thank you!AMBER LEE G. | Premières impressions
Le client n'a pas laissé de commentaire.Audrey G. | Premières impressions
Excellent customer service in all areas.DALE IRVIN T.
Le client n'a pas laissé de commentaire.deborah p. | Premières impressions
Le client n'a pas laissé de commentaire.Scott K.
Le client n'a pas laissé de commentaire.DEONNE R M.
I have been renting from this location for a while and they've been ðŸ‘ greatNOREDDINE H.
This was a very easy experience using Uhaul.MATTHEW DUANE K.
Le client n'a pas laissé de commentaire.KEVIN PATRICK F.
Le client n'a pas laissé de commentaire.TERRY LOUISE C.
Everything satisfactoryMANUEL ALEJANDRO C.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Amanda S.
The employees worked on my needs beautifullyMark C.
Le client n'a pas laissé de commentaire.Jim E.
You were woknderfulldavid A.
Le client n'a pas laissé de commentaire.JAMES PATRICK L.
Very helpful and quick..Thank you.CLARE EVAN S.
Le client n'a pas laissé de commentaire.DEAN H.
it was all good.DAVID WAYNE S.
Le client n'a pas laissé de commentaire.DAVID LOREN H.
Le client n'a pas laissé de commentaire.Brenda C. | Expérience générale
The windshield wipers needed to be replaced and i was driving in the rain. I did mention this when i turned the vehicle in.JEFFREY THOMAS A.
Le client n'a pas laissé de commentaire.Dawn D.
Excellent service!Mark C.
Le client n'a pas laissé de commentaire.IAN NOEL S.
it's always a pleasure to do business with Day, Whenever I need to rent a truck or trailer I don't even shop around anymore - I go straight to Lakewood U-Haul and Day. She makes it easy.HUGHRICHARD B.
Very impressed with the equipment & friendly service.Christopher N.
The owner of this location hires excellent peopleKENNETH JOHN W.
Send me the receipt by email. They said they would but they never did.JORDAN CALEB H.
Le client n'a pas laissé de commentaire.stacy m. | Expérience générale
Le client n'a pas laissé de commentaire.Tim P.
Le client n'a pas laissé de commentaire.patricia p. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa D. | Premières impressions
It was hard to access app. Went inside for faster serviceHEATHER MURRAY O.
Actually take accountability and not just blame corpry when you are the supposed 'owner' of the location.JOSEPH ANDREW J.
Le client n'a pas laissé de commentaire.Jodi M. | Premières impressions
Great service!Tom W.
Le client n'a pas laissé de commentaire.STEPHEN JOHN S.
Le client n'a pas laissé de commentaire.JOHN JOSEPH O.
Le client n'a pas laissé de commentaire.RICHARD ALLEN B.
Le client n'a pas laissé de commentaire.Jason P.
Day Paxton's team is the best at Lakewood in Holland Michigan. Thanks for your help.Steve JohnsonSTEVEN PAUL J.
All went well for us. Thank you!LAWRENCE K.
Le client n'a pas laissé de commentaire.KYLE RICHARD B.
Le client n'a pas laissé de commentaire.Esmeralda P. | Online Move In
Le client n'a pas laissé de commentaire.NICOLE NICHOLS V.
Le client n'a pas laissé de commentaire.april u. | Expérience générale
Quick efficient friendly serviceCRAIG C.
Le client n'a pas laissé de commentaire.DONNA JEAN T.
Train more staff to help at the counter during peak times. I came at a busy time, when several folks dropped in without appointments. The gentleman who was servicing us did a super job. There were other employees there, but they were not trained to help in that way. I understand that the role of checking folks in, getting the contacts solidified, and processing payments is more demanding. Miguel did a great job of helping me get hooked up and on the road. We ran into a snafu with a lighting connector, which he resolved in minutes. Amazing. My experience was, and had always been, exceptional at this location. It is managed well and it shows. I keep coming back.Peter T.
Le client n'a pas laissé de commentaire.ERIC LOUIS M.
Le client n'a pas laissé de commentaire.JERRY LEE P.
Le client n'a pas laissé de commentaire.JOSEPH EUGENE K.
Le client n'a pas laissé de commentaire.RYAN KENDRICK F. | Expérience générale
Le client n'a pas laissé de commentaire.Douglas S.
Le client n'a pas laissé de commentaire.THEODORE B.
Staff was AMAZING!!!! Alondra went above and beyond! We definitely were happy with your service!TIFFANIE JEAN B. | Expérience générale
Impressive facility. Very knowledgeable stafflaurie f. | Premières impressions
The young girl working the counter was very helpful..Yolanda r. | Premières impressions
Could ask for better service and kind people.Gene B. | Expérience générale
Le client n'a pas laissé de commentaire.Magdalena B. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer Z. | Online Move In
Le client n'a pas laissé de commentaire.Douglas G. | Expérience générale
Disappointed that I booked the largest unit over the phone and found that the size was unavailable when I arrived with my load. Had to accept a smaller unit because my movers were there with a load on their truck. Had to pay movers additional amount because my allotted time ran over due to delay in time it took to reapply for smaller unit.patricia p. | Premières impressions
Le client n'a pas laissé de commentaire.Justin B. | Expérience générale
Had to wait several minutes while the person taking care of store was moving things with a hiloLAURENCE WILLIAM K. | Premières impressions
Le client n'a pas laissé de commentaire.Katherine S. | Premières impressions
The location staff went above and beyond to make sure my experience was enjoyable.Ronald W. | Premières impressions
Le client n'a pas laissé de commentaire.Sophorn T. | Expérience générale
The staff was very helpful and accommodating, answering all questions even while busy with other duties. The facility was clean and well-maintained. My only complaint would be that the security system was not very intuitive. The alarms went off several times during our visit, and we were not sure if it was due to a mistake on our part or a malfunction. Overall, though, a smooth experience.jesse r. | Premières impressions
Le client n'a pas laissé de commentaire.Alexa B. | Online Move In
Customer rep went above and beyond! Excellent service.Jonathan S. | Premières impressions
Le client n'a pas laissé de commentaire.Justin B. | Premières impressions
Le client n'a pas laissé de commentaire.Sophorn T. | Premières impressions
Le client n'a pas laissé de commentaire.Christopher H. | Expérience générale
Le client n'a pas laissé de commentaire.stacy m. | Premières impressions
Only complaint I have is that I ended my rental of the unit 12 days early and received no prorated refund for those 12 days. ☹️Alan B. | Expérience générale
Le client n'a pas laissé de commentaire.Norma R. | Expérience générale
Customer Service was superior!!!anthony i. | Premières impressions
Everyone was very friendly. Since it was my first time to use a storage I wish they would have taken more time to explain things to me.Christopher M. | Premières impressions
Great service!scott t. | Premières impressions
Access was only an issue because of COVID. I understand and absolutely loved the friendly staff and quick help for my situation!ANTONY CHARLES B. | Premières impressions
Le client n'a pas laissé de commentaire.Tomas D. | Premières impressions
PLEASE purchase at least one DEDICATED hand cart for Building A. It's not that much of an investment.. Having to constantly borrow a hand cart from Building B is such an inconvience so I won't bother to return "borrowed" hand carts until this deficiency is corrected by management. Make moving easier for your customers. Maybe I should buy my own and store it within my unit.BRUCE LAWRENCE H. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia P. | Online Move In
Le client n'a pas laissé de commentaire.Constance S. | Premières impressions
Outstanding bunch work for uhaul I am serious I had Jill's movers empty the uhaul I have used uhaul many times before on long long long moves I mean like 2000 miles before they were great then and great now best bunch of people you will ever get your hands on give them all a 60 percent raiseKim B. | Premières impressions
We rented a storage unit for a few months while we had some working going on at home. We wanted a climate controlled unit that would not get mice or bugs. The U-Haul unit met our needs. The unit was clean and in good condition. We put a few sticky traps inside just in case something got in. At the end, the traps caught nothing and all of our boxes were in the same condition as when we put them in. Recommended. Staff was helpful too.Steven W. | Expérience générale
Le client n'a pas laissé de commentaire.Kim W. | Expérience générale
Andrew and Adriana (spelling name?) was both awesome and helped me stay calm during a very hectic move. Great customer service! Thank you both!melinda p. | Premières impressions
Very friendly staff and good value for your storage needs. Very clean, well maintained and secureRobert D. | Expérience générale
Le client n'a pas laissé de commentaire.Natalie G. | Premières impressions
Le client n'a pas laissé de commentaire.Jesse t. | Premières impressions
Le client n'a pas laissé de commentaire.jodie m. | Expérience générale
Le client n'a pas laissé de commentaire.William C. | Expérience générale
Awesome staff and professional- really made a stressful time for us and our move super easy! Merci.Steve D. | Premières impressions
The only problem I had was remembering to diarm my unitbobby g. | Expérience générale
I was surprised to discover that the 5x5x10 storage was 10 feet vertical - not very convenient. Also, it was required to purchase a Uhaul security lock for 10 $.David V. | Premières impressions
Le client n'a pas laissé de commentaire.Joshua S. | Expérience générale
Le client n'a pas laissé de commentaire.carol n. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer H. | Premières impressions
Everything I needed to know was answered and explained thoroughly. Showed the correct way to use your pin code and was more than friendly and accommodating.John M. | Premières impressions
The man that served me was rude. First impressions, I turn up with a truck after just moving out of Chicago , tired , my truck rolled into the grass slightly. I walk inside and he Dosent even greet me and just says "is that your truck on my grass , you best move it". I then asked if there is a storage shed close to the door , he says no and puts me in one that all the way at the end, just to make it difficult. The screen said there were heaps available. I was supposed to get the first month free and when I said I am supposed to get the first month free he says "I don't see any record" and I said I'll just bring the email up and then he says "too late I've already charged you and I don't know how to reverse it" ! I'm stunned at his rudeness. Then when he gives me a security code to enter the facility we go to test it and it fails then we try again and fails. The he said oh well and walks away. I said excuse me , what am I supposed to do, he said oh the system is down. I said well I need a security code that works and he said it's fine you can just put up with the annoying sound. The check in was so bad , unprofessional , he didn't wear a mask , I was disgusted !! I tried to call Day the manager but she didn't answer.Patrick C. | Premières impressions
Staff was very nice; it was a busy day/time while we were there, but they handled all customers plus a large delivery truck with no problems! Hopefully our move-in and eventual move-out from our new unit will go as smoothly!!Tasha F. | Premières impressions
I forgot to get my dolly for loading a refrigerator and they gave it to me free when I returned and a discount. They are so nice and helpful.MARY F. | Premières impressions
The access card they gave me didn't work. I went back to the office. We tried the PIN code method, which also didn't work. They stated they were having trouble with their system, but I am not confident I'll get in again without setting off the alarm.Susan W. | Premières impressions
Staff was very helpful!! Love the cleanliness!!Becki h. | Premières impressions
Le client n'a pas laissé de commentaire.Bob D. | Premières impressions
Clean, fast, curtious and knowledgableJimmy P. | Premières impressions
Friendly staff, easy process, clean units, and the units are indoors with extra security provided. Overall very happy with Uhaul Sef-Storagegabriela s. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!