Évaluations des clients U-Haul Moving & Storage of Homefield

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Homefield

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Jeffery F. le

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Was called and berated that I damaged another truck and would not believe me and even hung up on me saying they had film of me. They figured out that they had the wrong customer and apologized after ruining my morning. Better employees needed.

Paul A. le

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Le client n'a pas laissé de commentaire.

Eric S. le

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Salt the road! It was impossible to drive on the driveway and I slipped on the way in. On top of that, the van had the windshield cleared but the roof was still covered. The staff was gracious enough to help in both cases but more thought needs to be put into safety of the vehicles.

max C. le

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Le client n'a pas laissé de commentaire.

PETER C. le

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Le client n'a pas laissé de commentaire.

jackie J. le

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Le client n'a pas laissé de commentaire.

Mario N. le

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Pleased with service ??

Mathew F. le

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Le client n'a pas laissé de commentaire.

PETER C. le

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Le client n'a pas laissé de commentaire.

Paul R. le

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The license upload system did not work.

Patrick B. le

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Le client n'a pas laissé de commentaire.

Lawrence H. le

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Staff is friendly helpful knowledgeable. Kudos

DANIEL B. le

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That truck should probably be retired. 130,000 miles and feels like it’s going to break down at any moment. This however, is the only bad experience I have ever had driving a uhaul and I have renting and driving them for 7 years

Paul A. le

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Le client n'a pas laissé de commentaire.

Jason S. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

marco N. le

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i called twice to rent the truck we needed for the next morning and reviewed it all with 2 seemingly competent employees. They mentioned a per day charge and a mileage charge, but said nothing about gasoline. I had my driver get gas to cover the usage since the truck was provided with the tank 1/4 filled. the more than $4/per gallon fee for moving off the 1/4 tank mark by the width of the needle wasn't as ridiculous as the $30 fee for fill-up service. Since the tank was only 1/4 filled when the truck was picked up I can only assume you hit the last renter the same $30 fee and still didn't fill the tank. i plan to fill a complaint with the NYS Consumer Affairs Dept.

Carlos R. le

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Le client n'a pas laissé de commentaire.

ROBERT S. le

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I was told the truck had a full tank when I left. It was just below full. I drove a total of 8 miles and returned it 2 hours earlier than planned but was told we used more fuel and were charged $8.50 because it was not returned full. We were very unhappy about the conduct of the sales person upon returning the vehicle.

gary F. le

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Le client n'a pas laissé de commentaire.

chris D. le

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Le client n'a pas laissé de commentaire.

Edwin N. le

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Le client n'a pas laissé de commentaire.

vance H. le

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Le client n'a pas laissé de commentaire.

Angelos M. le

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Le client n'a pas laissé de commentaire.

fernando C. le

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The store manager that was on duty that day was very rude and has very poor customer service skills. Someone should definitely talk to her because she made our experience difficult and we were just not satisfied with the service. The customer service needs to be improved tremendously.

Deborah M. le

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Very pleasant experience. Very friendly and knowledgeable staff. Very happy customer.

William B. le

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Le client n'a pas laissé de commentaire.

peter C. le

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Le client n'a pas laissé de commentaire.

mark S. le

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Le client n'a pas laissé de commentaire.

Joann G. le

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very good customer service

LUBO D. le

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Le client n'a pas laissé de commentaire.

Paul A. le

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Le client n'a pas laissé de commentaire.

joseph C. le

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Absolutely nothing you can do to improve this location either. This has been an excellent experience with U-Haul. I plan on telling all my family and friends to use U-Haul for any of their moving needs.

Rosamund W R. le

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The best U-Haul location I have EVER experienced!!! The equipment was there when I went to pick up, (which is rare), new and clean and seamless pick up!!! Congrats team 937 Sawmill! I tried to do mobile phone 24/7 drop off but the screen wouldn’t let me take the photos of the odometer and fuel take, and even tho i manually entered the numbers, I wasn’t able to get to the next screen. I left the vehicle and dropped the key however and checked in w the crew in the morning. Just wanted to close out the night before. Thx

steve S. le

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Le client n'a pas laissé de commentaire.

frank Z. le

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Le client n'a pas laissé de commentaire.

Chae L. le

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I have returned all the item on time but I got bill for missing items. This is definitely not acceptable experience. Correct this ASAP.

richard F. le

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Le client n'a pas laissé de commentaire.

FREDERICK C. le

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TRAIN YOUR PERSONAL!!!!!!!

andres A. le

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Excellent service ??????

Robert K. le

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Le client n'a pas laissé de commentaire.

Clifton M. le

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No issues and reasonably priced

steve s. le

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The woman at the store was extremely nice and helpful

Oneida R. le

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Everryone was so helpful andfrienldly and

Claudia H. le

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The rep I dealt with was friendly quick efficient and explained everything clearly.

Marianna G. le

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This facility was not secure and did not require any access card to enter. The door always opened and when it was brought to the managers attention more than once unfortunately she did not resolve it.

james B. le

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The staff was helpful and pleasant.

cynthia g. le

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There was an issue with the computer other than that everything was fine

yvette s. le

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Excellent

Stephen P. le

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Excellent service

john c. le

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yes I rent there if I had 2 again , mangers very nice

Edna S. le

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For the last 13 years I've been renting moving trucks and I never knew that you had storage place. I also had recommended my family of the excellent treatment I had received. Thank you.

Bianca M. le

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Gentlemen at the counter were knowledgeable and courteous.

Alina C. le

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Skip

SANFORD F. le

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We were renters for 30 years! We were grateful that our unit was kept safe and dry. Many thanks.

SIDNEY W P. le

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The service was great

Deisy C. le

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Excelente servece and combined location. Thanks

WILLIAM C. le

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Attendant was very helpful and informative.

kevin P. le

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Nice and friendly staff

JOSEPH Z. le

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had no problems

CATARINA D. le

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Staff wasn't very helpful when I needed to upgrade to bigger storage, I had to take my business else where.

David U. le

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Pleased with my experience. Thank you.

RODGEIVE W. le

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It's a very convient location to use and the 24/7 gate key works great for those who is never around to get in the unit during business regular hours.

judith h. le

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Cool staff. I dont like the storage units that are overhead. Seems dangerous and you guys avertise the storage prices for those and not the ground level ones.

thadeous k. le

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The staff here are friendly, courteous, and helpful. I rented two trucks and a storage room and everything with the pickup and return was smooth and efficient. It was a pleasure working with them.

erik g. le

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thank you

David V. le

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I dont have much to say

JOANNA R. le

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Had a space for two years. No complaints.

Zach M. le

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4/5 for the facility - clean, helpful friendly staff. 1/5 for check in process. Website didn't work, call center was rude and unhelpful and wrong about skipping the desk.

JIM C. le

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Excellent staff. They were very helpful and professional throughout the process.

Milagros L. le

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Thanks 🙏 a lot - especially to ANGEL 👼 HE IS SO UNDERSTANDING - i surely recommend very highly YOUR COMPANY ,. Thanks 🙏 again GOD BLESS