Le client n'a pas laissé de commentaire.JUNIORSAMUEL M.
Customer Reviews for U-Haul Moving & Storage of Homefield
Pour nous contacter
Yonkers, NY 10710
(across from Homefield Bowl)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.KEVIN YOUSEF R.
Everyone was very professional and friendly. An excellent experience overall.Vincent T.
Service is great and Angel very helpful. My only complaint would be price. Budget is half the price.ROBERT T.
Wonderful customer service, easy to rent at this location.Jeffrey B.
I needed a storage unit for 3 days. And I rented a truck for two separate days. The staff member told me if I rent truck I get the storage unit free. I told the rep my needs from the onset and she told me the unit should suffice, that people put couches in there no problem. When I went to move my things in to unit, which was up movable stairs, it didn't fit. So I then had no choice but to purchase a larger unit for 145 $instead of getting a unit for free. Nothing that the staff did, it is the policy that is the problem. I shouldn't have been limited to just a unit on the upper level, and there should have been something done to accommodate the wrong recommendation of the rep which inconvenienced me and made my experience with U-Haul worse. The fact that I went from paying 0 $to 145 $left a bad taste in my mouthRobert C. | Premières impressions
Earlier notification of changesRachel M.
Nothin you guys are greatCHRISTHIANO V.
Le client n'a pas laissé de commentaire.ANDYM B.
Le client n'a pas laissé de commentaire.FRANCISCO S. | Expérience générale
Associates were very friendly, helpful and pleasant to work with.BRIANCHRISTOPHER C.
Ac didnt work...i only had 17 foot truck for 1 hour and was charged for the day. I returned it because i was not able to park truck where i thought I could.TAMARAE D.
Le client n'a pas laissé de commentaire.Alexander S.
need to know where a restroom tenants can useNadine R. | Premières impressions
Le client n'a pas laissé de commentaire.NOSH M.
Le client n'a pas laissé de commentaire.Rosamund D.
We ended up needing to rent the truck at the last minute over a holiday weekend. You helped us get it done. Nice staff!JOHNJ R.
Le client n'a pas laissé de commentaire.OSCAR JR F.
Le client n'a pas laissé de commentaire.XAVIER F.
Always accommodating staff.Elena C.
Good serviceshuncheng Z.
Le client n'a pas laissé de commentaire.UMARS M. | Expérience générale
Clean the equipment sitting area and dash. Very dusty. Phone customer service was excellent. I was stuck on the website for returning equipment. Young lady, Melissa i believe her name is, was very patient, kind and helped greatly. Excellent worker.ARGENTINA T.
Nothing, keep doing what you do. It was excellent.OMAIRA ZULEMA C.
Le client n'a pas laissé de commentaire.Jose P.
Original customer service agent at 155 Saw Mill River road was very helpful and called another location to verify that they had extra rentals since their location (155 saw mill) was out of the vehicle that i neeeded. Service at 937 Saw Mill was quick and convenient, would definitely recommend. Only issue is that the vehicle could use new wipersDAVEONNEJ H.
Le client n'a pas laissé de commentaire.Anthony C.
Le client n'a pas laissé de commentaire.FELIX M G. | Expérience générale
Le client n'a pas laissé de commentaire.KEVINB M.
Le client n'a pas laissé de commentaire.Sandra S.
Le client n'a pas laissé de commentaire.Harold P. | Expérience générale
Nothing to sayAKWASI B.
Le client n'a pas laissé de commentaire.ANTHONYC B.
Le client n'a pas laissé de commentaire.CHRISTOPHERRAYMO W.
Le client n'a pas laissé de commentaire.CARL W.
Le client n'a pas laissé de commentaire.Salvatore P.
Le client n'a pas laissé de commentaire.Howard D.
Nothing! Quick and easy return process.JAMES A.
Our UHAUL had no A/C and the radio was not working. I would have to say it was the worst experience ever especially as a first time user.Rence P.
Great experienceDANIEL L.
Best costumer service everMANUELM G.
Le client n'a pas laissé de commentaire.Catherine G. | Premières impressions
Le client n'a pas laissé de commentaire.TANYA B. | Expérience générale
In general at the main phone number, the time on hold is very long. THIS location picks up quickly. Great service and helpful workers. Good experience overall.LAURAJ C.
Security is ineffective. I was often able to enter the building without scanning my card due to one of the doors being open - the rolling lift door was often open, and the man-door next to it does not close unless it is forcefully closed. I've learned that I can't rely on my fellow customers to actually close the door, so the card check-in "disarm" is a joke. It vaguely gives the illusion of security without actually adding anything secure. The floor is cracked and uneven, and it seems that no part of the entire property (indoors or out) is level. Carts roll away, and moving the rolling staircases over the floor is a struggle - even when the lowest step is lifted, the feet get caught on the uneven floors. The rolling staircases are all faulty - they lean when you're at the top of them, half of them are too short to reach an appropriate level to move things in and out of the upper lockers, none of he safety chains are appropriately installed or useful, and every single one of them is able to roll when the step lock is engaged. The hours are inconvenient - I'm really only able to access it on my days off, and on weekends hours are even more restricted. Of course, if I want to pay more I can have more access. Uhaul loves their nickels and dimes. The main reason I moved to another facility was because Uhaul did not have the appropriate size locker available that I needed, but I will not miss fearing for my life at the top of a rocking staircase that rolls out from underneath me.Zach M. | Expérience générale
Le client n'a pas laissé de commentaire.BRIAN G. | Premières impressions
I reserved the truck from the New Rochelle location and inexplicably they switched it to the Yonkers location. The only notification I received was a phone call on my way to New Rochelle location. If I wanted the Yonkers location I would have selected it. I certainly didn't want to sit in Westchester traffic and pay for the extra mileage! When I arrived at the Yonkers location the gentlemen behind the desk - who certainly doesn't seem to like his job - gave me keys to a truck and sent me on my way. That was easy until I got outside and found the truck stuck behind several other trucks/vans. When I went back in I had to wait for another customer to go through the whole check out process before I could explain the problem. I asked to be switched to another truck, but he said he couldn't do that, so he tried moving some of the trucks. When one of the trucks wouldn't start he finally admitted he actually could send me with a different truck. He also assured me I could change my drop off location by simply calling ahead which also turned out to not be true. He was nice and very apologetic. None of the hangups were especially egregious, but when all compounded it's frustrating to lose 1,5-2 hours on what should have been a simple task.NOAHALAN R.
i called one u haul place and they placed the order for me with this office but the price was higher. the lady at the front desk was great!STEVENS Z.
Super awesome and easy experience! Angel was super helpful and informative!!Edwin C.
Your employees are curious and helpful thank you uhaul..CARL ANTHONY C.
Le client n'a pas laissé de commentaire.LOKPING W.
Le client n'a pas laissé de commentaire.Denis D.
Le client n'a pas laissé de commentaire.Johanna L.
Angel was very helpful and informative will rent againFREDDY P.
Le client n'a pas laissé de commentaire.JONATHAN J.
I had reserved a furniture dolly, the day before the move I get a call saying it was out of stock, then called back spoke to somebody different and he told me it was a mistake and I will be getting it... got the van and no Furniture dolly... called and was told they didn't have one.Ewell D.
Le client n'a pas laissé de commentaire.Miranda I.
Mobile checkout was not working. Didn't let me access my location, so I was never able to check out.STEVEN H.
Le client n'a pas laissé de commentaire.Issa S.
Le client n'a pas laissé de commentaire.OSCAR JR F.
Professional operationSTEVENCHARLES G.
Le client n'a pas laissé de commentaire.LEONARD B.
In my opinion I thought the the mileage for the gases little too high and I think people who rent storage lockers there should get some kind of a discount when they rent a truck.kenneth A.
Le client n'a pas laissé de commentaire.DANIEL J P.
Clean & well-maintained. Staff is friendly, accommodating.Helene K. | Premières impressions
Employee Evan was phenomenal!!!! Give him a raiseEVANSHANE D.
Le client n'a pas laissé de commentaire.ROCCO R.
Amazing business!Teofilo V.
Improve telephone serviceanthony B.
Le client n'a pas laissé de commentaire.david g. | Premières impressions
Le client n'a pas laissé de commentaire.Isaac A.
I have complained about the check out online, when I try to check out in the location I found I have an only a slow internet connection and I wasn't able to check out, and when I went home and try to check out it start to ask to have PIC and I am already at home, so I ignore submitting the pic, and in the end, I charged 20$ for delay check-in!!:(MOHAMMAD T.
Super easy check-out and return. Both people I worked with were super friendly. Merci!Sean M.
All store staff were pleasant and helpful. We were very satisfied with our experience and would use this U Haul Storage Facility againJohn W M. | Expérience générale
Le client n'a pas laissé de commentaire.Henry M.
Excellent service à la clientèle. I like that they called me to check up on meBen M.
Le client n'a pas laissé de commentaire.MICHAELANGELO M.
Le client n'a pas laissé de commentaire.Kaydian S.
Le client n'a pas laissé de commentaire.michael M.
The agent I worked with was excellent through and friendly. She made the process simpler while also being friendly and helpful. I enjoyed working with her!leya R.
Excellent in everything, very satisfiedElias T. | Premières impressions
Le client n'a pas laissé de commentaire.JOSEPHINE C.
Le client n'a pas laissé de commentaire.Juanita R.
Not charge so much for miles. But the girl who took care of us was really niceERIC G.
I got there at about 2 minutes to 7:00pm which is closing time. The doors were still unlocked and was told they were closed that I had to close out the contract myself which can take some time. I feel that they should have came out and could have done it much faster and wasn't going to take a lot of time. That's customer service.Alejandro R.
Requesting to return the gas tank at Â¾ full is very dishonest on Uhaul. I drove 15 miles, but refilled 10 gallons- 30$. I am not experienced in this type of practice: I cannot know when to stop the pump to stop at Â¾ ... but to end up paying about 2 $/mile in gas is a ripoff. Uhaul you can do better!!! You have potential! It's a big contrast between this practice and the cleanliness & professional staff.Valentin G.
24/7 check-in procedures at this location needs improvement - you can only check-in at this location if office is open -- so it is NOT 24/7 check-in capable - But, check-out is greatRichard K.
Service à la clientèleJulian C.
Le client n'a pas laissé de commentaire.Gilberto R.
Le client n'a pas laissé de commentaire.ELVIS J A.
Le client n'a pas laissé de commentaire.HECTORO JR P.
You charged me a return fee when I dropped it off myself after hours. I was told I would only be charged that fee if I returned it and a person checked it in. There is no option to check it in myself online AS YOU IMPLY WHEN MAKING TH E CONTRACT. The only way to return online is by joining up and registering an account. THIS INFORMATION NEEDS TO MADE CLEAR - as it is you charged me 20 $that I did not authorize nor anticipate because it was not made clear. Your claim that the trailer rents for 14,05 $ a day is an outright lie.Anthony H.
Le client n'a pas laissé de commentaire.PAULV A.
Charging customers for closing out when theres no service at the location overnight.KYLEKAMONIE BRIA H.
Le client n'a pas laissé de commentaire.Donald O.
Le client n'a pas laissé de commentaire.PETERHANS S.
While as a digital person, I love the ways in which we rent now, via text and all, I believe you should give choices to ppl who are less technologically able, or who may have some disabilities. In addition, we should have the choice to have returned vehicles inspected in front of, rather than via email. I would still pick email, but choice matters :)Ramon F.
Le client n'a pas laissé de commentaire.JOHNM V.
Le client n'a pas laissé de commentaire.EDOARDO B.
Le client n'a pas laissé de commentaire.ELVISJ A.
We were given a uhaul that had a check engine light on and whose front driver side door didn't work. I had to climb in from the passenger side door which became a much bigger problem when the truck wouldn't start.NICHOLAS S.
Charged higher rates than other locations, why?, no standardized rates ? Arrived at 8:55 and was told they were no open. But it was open, they just couldn't be bothered to get started. Very officious and patronizing, and then charged higher rates. Terrible experience !! B shocked and intimidated by the whole thing .....William M.
The truck had a check engine light on, was told dont worry about it. After I got on the highway, i noticed a loud wind noise from the drivers door. After I closed it again to make sure it was closed properly, I noticed a large gap in the door frame. There was a repair on that door that was done very poorly, causing the loud wind noise. While driving around 60mph the truck had a very bad vibration and the steering was off. The staff in the office were very pleasant and very accommodating.GARYM F.
Le client n'a pas laissé de commentaire.Russell C.
Le client n'a pas laissé de commentaire.tood m. | Expérience générale
Sharlanet was very knowledgeable, helpful and friendly. In these times when good customer service seems to be declining, she was a gem. It was a pleasure doing business with her.Sonia f. | Premières impressions
Le client n'a pas laissé de commentaire.Madalina D.
Le client n'a pas laissé de commentaire.RORYPATRICK M.
Le client n'a pas laissé de commentaire.ROLANDO L.
10ft truck was perfect for what I needed to move, the truck was really clean and well maintained. Will rent again from this location.FREDDY P.
Le client n'a pas laissé de commentaire.ROBERTJOSEPH C.
Le client n'a pas laissé de commentaire.Kevin O.
Le client n'a pas laissé de commentaire.SANG RYUL L.
Le client n'a pas laissé de commentaire.Margaret M. | Expérience générale
Le client n'a pas laissé de commentaire.THOMAS C M. | Expérience générale
The elevator was not cooperating for some reason and there was no response when I pressed “Help” button.luis r. | Premières impressions
The only reason we moved out is because of the price, way too expensiveann k. | Expérience générale
Very clean, easy access.Betzaida D. | Expérience générale
Great service and clean business! 500 % excellentOscar R. | Expérience générale
Le client n'a pas laissé de commentaire.Medardo G. | Expérience générale
Sharlenet, It's been totally professional and perfect. You're doing a great job! Thank you!!STANLEY R. | Expérience générale
Le client n'a pas laissé de commentaire.JULIO C. | Premières impressions
Le client n'a pas laissé de commentaire.CRISTINA, R P. | Expérience générale
Le client n'a pas laissé de commentaire.PETER M. | Expérience générale
Excellent customer service.THAELLY V. | Expérience générale
I rented a second unit from Angel at the facility and he was awesome and helpful above and beyonddonna p. | Online Move In
Room is fine. But the door won't open fully. It is blocked by a pipe.Michael M. | Premières impressions
Sharlinet at the sawmill parkway rd location is the BEST!!!!!!Miguel R. | Expérience générale
Very quick service friendly and efficient stuffconstance s. | Premières impressions
Le client n'a pas laissé de commentaire.MICHELLE S. | Premières impressions
The second floor where I have my storage unit does not have temperature control and it's extremely hot. I voiced the issue twice to the persons in the office.VALERY O. | Expérience générale
Everything was great - just unclear how to keep the rolling door from closing after 3 minutes... It seems you tap the sensor?Marguerite H. | Premières impressions
I only feel positive about this U-Haul storage facility. I missed it as soon as I walked out the door. But I needed it for the last 8 months because I closed a retail business and had to find a new home for all my belongings, and I was able to work these belongings into my current apartment over these 8 months.frank c. | Expérience générale
Sharlenet and staff were always extremely helpful and kind.Scott E. | Expérience générale
Le client n'a pas laissé de commentaire.Julia A. | Premières impressions
I was lied to on my initial visit to rent a 5x10x8 storage unit to move into the next day. I had asked for a first floor unit, climate controlled area so I can easily and comfortably move my furniture in and out as needed. I was offered the 69,95 monthly promo for a 5x10x8, with free 1st month along with a uhaul cargo van rental. So I get there yesterday morning and find out that the first floor unit is only accessible with a rolling ladder and the area is onlt heated. I was not told this the day before so I didn't search for other options. It was impossible to get any of the furniture up the rolling ladder into the unit and on an extremely hot day a climate controlled area would make the job easier. And my only other option for what I wanted was a bottom unit at 144.95. This was a lie and of course a classic bait and switch. So I cancelled my contract and went right next door to Public Storage and got a real 5x10x8 in a climate controlled area and just wheeled my furniture in, in less than a half hour. 57,95 a month, just no 1st month free. I would never consider uhaul storage again. Thanks for wasting 2 hours of my time on a real hot day.william f. | Premières impressions
I was lied to on my initial visit to rent a 5x10x8 storage unit to move into the next day. I had asked for a first floor unit, climate controlled area so I can easily and comfortably move my furniture in and out as needed. I was offered the 69,95 monthly promo for a 5x10x8, with free 1st month along with a uhaul cargo van rental. So I get there yesterday morning and find out that the first floor unit is only accessible with a rolling ladder and the area is onlt heated. I was not told this the day before so I didn't search for other options. It was impossible to get any of the furniture up the rolling ladder into the unit and on an extremely hot day a climate controlled area would make the job easier. And my only other option for what I wanted was a bottom unit at 144.95. This was a lie and of course a classic bait and switch. So I cancelled my contract and went right next door to Public Storage and got a real 5x10x8 in a climate controlled area and just wheeled my furniture in, in less than a half hour. 57,95 a month, just no 1st month free. I would never consider uhaul storage again. Thanks for wasting 2 hours of my time on a real hot day.william f. | Expérience générale
Le client n'a pas laissé de commentaire.TANYA Y. | Expérience générale
Le client n'a pas laissé de commentaire.Nyrma V. | Expérience générale
Le client n'a pas laissé de commentaire.Randall K. | Expérience générale
Le client n'a pas laissé de commentaire.MARGURITE P B. | Expérience générale
I was very happy with u-haul I felt it was a safe facility with 24hr protection. The staff was very friendly and courteous who also made my visit that much easier. Parking was adequate. I would returnHENRY M K. | Expérience générale
Excellent service à la clientèle.simiama f. | Expérience générale
Staff is friendly knowledgeable and niceClaudia H. | Expérience générale
No issues and reasonably pricedClifton M. | Expérience générale
The woman at the store was extremely nice and helpfulsteve s. | Premières impressions
Everryone was so helpful andfrienldly andOneida R. | Expérience générale
The rep I dealt with was friendly quick efficient and explained everything clearly.Claudia H. | Premières impressions
This facility was not secure and did not require any access card to enter. The door always opened and when it was brought to the managers attention more than once unfortunately she did not resolve it.Marianna G. | Expérience générale
The staff was helpful and pleasant.james B. | Premières impressions
There was an issue with the computer other than that everything was finecynthia g. | Premières impressions
Excellentyvette s. | Premières impressions
Excellent serviceStephen P. | Premières impressions
yes I rent there if I had 2 again , mangers very nicejohn c. | Expérience générale
For the last 13 years I've been renting moving trucks and I never knew that you had storage place. I also had recommended my family of the excellent treatment I had received. Merci.Edna S. | Premières impressions
Gentlemen at the counter were knowledgeable and courteous.Bianca M. | Premières impressions
SkipAlina C. | Expérience générale
We were renters for 30 years! We were grateful that our unit was kept safe and dry. Many thanks.SANFORD F. | Expérience générale
The service was greatSIDNEY W P. | Premières impressions
Excelente servece and combined location. ThanksDeisy C. | Expérience générale
Attendant was very helpful and informative.WILLIAM C. | Premières impressions
Nice and friendly staffkevin P. | Premières impressions
had no problemsJOSEPH Z. | Expérience générale
Staff wasn't very helpful when I needed to upgrade to bigger storage, I had to take my business else where.CATARINA D. | Expérience générale
Pleased with my experience. Thank you.David U. | Expérience générale
It's a very convient location to use and the 24/7 gate key works great for those who is never around to get in the unit during business regular hours.RODGEIVE W. | Expérience générale
Cool staff. I dont like the storage units that are overhead. Seems dangerous and you guys avertise the storage prices for those and not the ground level ones.judith h. | Réservation
The staff here are friendly, courteous, and helpful. I rented two trucks and a storage room and everything with the pickup and return was smooth and efficient. It was a pleasure working with them.thadeous k. | Expérience générale
mercierik g. | Expérience générale
I dont have much to sayDavid V. | Expérience générale
4/5 for the facility - clean, helpful friendly staff. 1/5 for check in process. Website didn't work, call center was rude and unhelpful and wrong about skipping the desk.Zach M. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!