Customer Reviews for U-Haul Moving & Storage of Hudson

1 625 évaluations

14906 US 19   Hudson, FL 34667
(@ New York Av)

(727) 862-2572

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(727) 862-2572

14906 US 19
Hudson, FL 34667
(@ New York Av)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Inspect the equipment every time it comes in before renting again. Improve equipment maintenance.

Mike J. 
Évaluation :
1

Had a Reservation to pickup truck at 9:00. Nobody showed-up to open the location until 10:38. The person that did show up had a bad attitude because he had to be there. The truck's motor sounded like it was about to throw a rod. I will not return to this location nor recommend it to anyone.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen S. 
Évaluation :
1

Pick point: US19 & NY Ave (William) did not smart phone to complete transaction. Didn't know about Military or LEO discounts. Drop off point Mayo Marine/Uhaul: absolutely rudisist subject, lied he was closed down for returns. My contract stated 'I wasn't sure where I was dropping off' LIE. This was my 3rd time. I WANT CONTACT FROM SOMEONE

Arthur R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nydia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY R. 
Évaluation :
4

The rate for a one way move allowed 5 days, and was almost twice the price more than if I had rented the trailer for 10 days.

Wayne M. 
Évaluation :
5

Return was quick and efficient. Again, a very positive experience.

Duane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth C. 
Évaluation :
1

Hire employees who know what they are doing! Will never use this location nor recommend it to anyone!

Tiffany N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

margret H. 
Évaluation :
1

The 2 guys at the location are real dumb asses was not helpfull at all. The manager there is a lier and rude and tryed to over charge me. I hope you get better people there one day.

Colleen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
2

Didn't pre inspection my equipment at time of reservation. 10 days later at pickup told me if trailer lights didn't work couldn't rent. Well the right turn signal didn't work. I was so lucky to have the shop that installed the equipment be able to fix it Later when we brought the trailer home and opened it it was dirty and had ants

andrea W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

michael J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve R. 
Évaluation :
5

Professional, personable and efficient. Keep up the good work! Merci

Kevin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter P. 
Évaluation :
1

Will never use Uhaul again!!!!!

DAVID K.  |  Expérience générale 
Évaluation :
1

Unit was not what was required. No solution given.

DAVID K.  |  Premières impressions 
Évaluation :
3

The reason why I am upset is that they charged me a charge for gasoline that did not correspond to me because I delivered the vehicle with the same level of gasoline that was purchased. I told your staff to check the vehicle before I left the place and he told me that everything was fine. I asked for my final receipt and he told me that they would email it later. then I receive a charge on my credit card more than what was agreed for the level of gasoline. I am very upset with your customer service.

Rafael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quentin B. 
Évaluation :
5

Hallway dimly lit. No light at all in unit.

Robin F.  |  Expérience générale 
Évaluation :
1

I have been renting from this location for a while and it is always a cluster f__k. THEY ARE NEVER THERE AND ON THE GROUNDS....I am demanding a free rental or reimburse me for the last one. This location is so inconvenient .....so sick of waiting!!!!

Dawn K. 
Évaluation :
2

Was told that they couldn't accept my 5x8 trailer and that they were too full.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadine E. 
Évaluation :
5

Rien

Charles M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheri K. 
Évaluation :
2

When picking up the truck the customer service agent complained about customers and when it came to my information the CSR turned his key board towards me and asked me to type my info out myself and when I dropped the truck back to the same location, we waited for an hour for the agent to open the office just to check the truck back in. The office was supposed to be open at 9:00am on 3/13/22 and the CSR agent didn't show up until 10:00am and have to wait additional 10min for the agent just to open. When I was on way back to the drop off sight, the stabilizer tracking service light came on. The inside of the truck cabin smelled like stale cigarette smoke. Very disappointed with the service and the condition of the truck.

JOHN L. 
Évaluation :
3

Seems to be a glitch on your inspection app on fuel do to its issues it was trying to say the truck was full on pickup but it clear was a quarter tank.

Aaron T. 
Évaluation :
5

Rien

RANDY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheri K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chase R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gretchen G. 
Évaluation :
5

Great service!! Friendly, helpful, and very professional!! Thank you!!!!

SCOTT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole W.  |  Expérience générale 
Évaluation :
3

Experience at this location was fine, but they moved my pickup location without telling me so I showed up to the wrong pickup site that was closed that day. Had to call customer service to figure out where I needed to go and ended up having to drive further and was late because of it. Better communication would have been nice

Timothy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LIONEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOBY H. 
Évaluation :
5

Friendly and convenient

Charles L.  |  Premières impressions 
Évaluation :
3

Closed on a Monday

Charles L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CAROL J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gregory v.  |  Premières impressions 
Évaluation :
5

Very knowledgeable and helpful staff, A+ is my rating

MICHAEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER A. 
Évaluation :
5

Everyone was very nice & Helpful. The van we rented was in great condition!

ROBERT V. 
Évaluation :
5

Quick and easy drop off

Peter E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN L. 
Évaluation :
5

Super Service A +++

Fred K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alina A.  |  Expérience générale 
Évaluation :
5

Nothing. It was an all-around great experience.

TRACEY L. 
Évaluation :
4

There's nothing at the site can do but your website most definitely! I reserved a cargo van using my debit card and the reservation took but when I arrived at the location I was informed that a debit card could not be used to rent it. My issue is if you don't allow a debit card to be used to pay for the rental then the reservation should not have been able to been made using the same card! Nowhere on the website did it say that a credit card had to be used to rent a pickup truck or a cargo van. If I had known that ahead of time I probably would have gone elsewhere like home Depot they rent trucks by the hour as well.

VICTORIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

Piece of cake returning my truck!

Luis A. 
Évaluation :
5

Very nice man, helped us hook up the trailer and lights went above and beyond!

SANDRA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Very professional thanks

Kevin E. 
Évaluation :
5

The employee there works his butt off. I would recommend this place to anyone. Merci.

Alexander S. 
Évaluation :
5

TJ was very friendly and helpful! My husband just had surgery and was unable to open the storage door. We called and TJ came out immediately and helped us. I will definitely recommend your place to others!

Michael M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT N. 
Évaluation :
1

I ordered a 6ft x 12 trailer online picked up at 5:00 got home tried to load a side by side but the back of the trailer is not truly 6 ft wide its more like 4 1/2 so it wouldn't fit I immediately called the location and explained the problem and asked to trade for a car hauler the guy said if you can be here in 5 min I said I can be there in 10 and he said well I'm not waiting ,we made it there in 7 min and he was pulling out of the driveway he did not stop so we ended up having to borrow a trailer from family so we paid 140$ for a trailer that we could not use ,very poor customer service

MARY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanita H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH R. 
Évaluation :
4

I had originally reserved a truck from my local dealer but instead had to travel to this dealer. Not the dealer's fault but disappointed in Uhaul 's reservation policy. The air conditioning in the truck worked intermittently, the brakes felt like they would not stop the truck and squealed with each application. Not only didn't it want to stop but apparently it also didn't want to go since it used $30 worth of gas to go 60 miles. If not for the exceptional customer service at both locations I would never use Uhaul again. The agents are well trained, polite and courteous. I would have liked a final receipt when I dropped the truck off.

KEVIN J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry P. 
Évaluation :
5

Easy transaction and friendly staff!

Christopher B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATHY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

quentin B. 
Évaluation :
5

When I returned the truck, the sign said to stay by the truck, I was sitting there for 10 minutes waiting,When he came out he said all I need is the key.

JAMES M. 
Évaluation :
5

CUSTOMER SERVICE! I had to rent twice because the first person via phone confirmed a ten foot truck and when I got e-mail confirmation it was a 20' truck so that was canceled. Went back to location that told me the first time they had no 10' trucks and they had two so I booked it for the next day. When I picked up the truck it had the wrong location for return. He told me that was ok the truck could be returned any where. NOT the case according to the female guessing manager counting the registers to close for the day at 5:50 PM when I arrived to drop off the truck in North Fort Myers 2000 N Tamiami Trail. By the way two days early and with over 3/4 of a tank of gas had less than 1/2 when picked up.. Also at the age of 63 and 73 loading and unloading the truck, Tired and still sweating after a 3,5 hour drive SHE was NASTY telling us we had to take the truck to the location that was in the TEXT WE RECEIVED. So we left that location drove approximately another ten miles out of our way to the other location to return the truck after hours at that location in Fort Myers. The girl / women at the North Fort Myers location needs training in Customer SERVICE and loose the ATTITUDE ! And you and your staff need to stop watching the clock really having your cars running out side waiting to leave! While doing the Drop Off On your system it even states you can drop off at a different location for a fee & that would have been fine considering how exhausted we were at the time. Moving from a location 3,5 hours away this was the first of many trips U-Haul will not be in my future, As a Realtor will not be recommended by me! SO YOU TELL ME WHAT YOU CAN DO?

Richard S. 
Évaluation :
5

the store clerk who I believe was named RJ was very nice and also accommodating.

NOEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL A. 
Évaluation :
2

TJ, the intake customer service rep was terrific. Friendly, helpful, and efficient. My complaint about my experience was the unit, not the staff. The unit had a sagging ceiling liner that was clearly old, moldy and possibly had water pooling and ready to drench my belongings. The unit smelled terribly of mold and was clearly in need of an update. Please address these deficiencies and I'm sure you will then receive better feedback from future customers.

Earl D.  |  Expérience générale 
Évaluation :
5

Great job . very nice!

JAMES A. 
Évaluation :
1

I'm on a very tight budget, we get to uhaul and they tell me they don't have the storage I reserved but only have bigger size. I didn't reserve bigger because I can't afford more than $90 a month. So finding this out last minute where I have to turn our truck back in and don't have options, so now I'm stuck with a storage rental I can't afford and to have to get another rental truck to move it out to another facility that I can afford.

michael a.  |  Premières impressions 
Évaluation :
5

I had a small unit for about 5 years and never had any issues to be concerned about.

CRAIG M.  |  Expérience générale 
Évaluation :
4

I have one question. my ending address was a U Haul rental and storage facility, I unload my stuff at a U-Haul then have to drive to another facility to return the equipment, what gives. has this company gone complete brain dead or have yall just said to hell with customer service and convenience.

WILLIAM C. 
Évaluation :
5

Couldn't have been easier.

Robert A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY H. 
Évaluation :
2

My pick up time was for 830am..NO ONE was there!. The location hours stated they opened at 700am. After phone calls by myself and another customer who was also there to pick up, a gentleman who seemed to come from another location, opened and set up our rentals. This was NOT the location I had reserved at, a month and a half prior. This was a location further from where I was loading the truck yet closer than what customer service tried to set up ( apparently they didn't have my size truck at that location, so they had to swap, and also gave me a bigger truck @ no extra charge) ok. I get it. However, THEN they tried to switch my DROP OFF location...I attempted several calls to customer service...what a joke. I was disconnected 4 times...and transferred to the FORT LAUDERDALE regional office 2x. My move was on the opposite coast!! I finally after SIX trys and a total hold /transfer time of 48min. got the number of the local store and spoke to Brittany. She was so VERY helpful and kind and I was able to drop the truck off at my preferred location of 94th Ave & 9th st N in St Petersburg. Brittany and her coworkers made the previous frustration and move better ,and I would recommend THEM highly. Not sure about Customer service however. That experience stank.

MARYANNE E. 
Évaluation :
5

This was easily the most painless process I have ever endured with a company. From start to finish there was never a hiccup.

Megan A.  |  Expérience générale 
Évaluation :
5

When a customer chose a location to pick a unit up u haul should make sure it's there and not 20 mile away likey rental was which cost more money

Fred A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark G. 
Évaluation :
5

First-rate in all respects.

FREDERICK L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommie D. 
Évaluation :
1

Employee was quite rude. More concerned about whatever was on the computer than my presence

SANDRA L. 
Évaluation :
5

Easy drop-off, friendly agent.

ALAIN D. 
Évaluation :
5

This location was outstanding, however I received a call from u- haul headquarters from a woman named April. I called back to talk to her and some person answered the phone and I asked her if I could talk to April she Rudely said what's her existention. I told her I don't have it , she then started to cough and Sneeze into the receiver then it sounded like she spit. I asked her what's the matter with have you no manners. I know it's hard to find good help, however you would be better off closing then having her answer your phone.

James M. 
Évaluation :
5

Both the pick up and drop off points they were very knowledgeable and helpful and very nice

JEFFREY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
5

Nothing.

JAMES B. 
Évaluation :
4

I was frankly appalled that I was not told I needed someone to attach my car up on the auto transport. I am 70 years old and disabled. I was told it's in the “fine print.” I've driven a 26' truck and pulled my car on a transport 3 times and have NEVER had to tie down my car on the transporter. Thank God the manager got permission from corporate to do it. But, I'll never use U-Haul again. Someone should have LOOKED ME IN THE EYE and told me that. Bad customer service U-Haul!

Sherry S. 
Évaluation :
5

Kat was excellent, she reviewed my reservation and helped me redo to fit my needs and save a little money. Much appreciated.

Ryan R. 
Évaluation :
4

I always choose this location because the staff is very friendly and very helpful. On this particular day it was raining and the young man associate was not accommodating nor helpful. I came into the store wearing dry clothes, and left your facility soaking wet. I had my hands full with an umbrella, some papers, my notebook, and my purse. I asked the young man to leave truck door open so I could get in quickly so as not to get overly wet. I am a small person and getting into these vehicles is not as easy as a person of average height. Your associate may not have heard me because he seened inattentive, and was rushing to complete the transaction. He walked so fast ahead of me but nevertheless there seemed to be no consideration, or offer to help me as a customer. I rented the first truck and drove it about a mile. Something was not right with the unit as it was jerking and running rough. I turned around and brought it back for that reason. When I brought it back I asked the associate to diagnose the problem by ensuring some control in the cab was not set right, but he did not get in the vehicle, he just looked inside and said everything looked fine. I told him I couldn't drive this truck so he pulled another one out. I again asked him to leave the door open because it's pouring down rain and I got wet just trying to switch trucks. A little consideration would have been nice and would have gone a long way to making my usually great experience in your store, better. When the associate was pulling the first pulling the first truck out for me, he backed into a safety pole. I don't think that is related to the poor running performance of the first truck, but it does creat the impression of a careless attitude for the equipment, and the customer. I purchased a box of bubble wrap and he forgot to remind me of it, and I had to wait several hours to go back to get it as the result of the assiciate's lunch break, and the time constraints under which I was working to do the job for which I had rented the truck. Overall, this was not a good experience on this particular rental. I plan on continuing to use your location for my hauling needs, but I want you to know about this experience. Merci

Theresa M. 
Évaluation :
5

Goes out their way to make sure you're completely satisfied.

INEZ J. 
Évaluation :
5

Everything went well. Thank you very much for helping us on such short notice.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jay d.  |  Expérience générale 
Évaluation :
5

"Cat" the manager is awesome and very helpful, I couldn't afford to pay the rent and am sorry for leaving the mess for her to deal with, in the future I'll definitely be renting again if they will let me.

chris B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra D.  |  Expérience générale 
Évaluation :
5

Friendly staff, easy to get in and out.

KIMBERLY H.  |  Premières impressions 
Évaluation :
2

Manager at this location was more concerned with her lunch than helping customer. Also ceiling in my unit was starting to deteriorate over time. Would not ever go back to this location.

Eric B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clary F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert L.  |  Expérience générale 
Évaluation :
5

I just love the hospitality I get each and every time I rent from this location. Kat is the on site manager at this U-Haul. She has been with the company well over 10 years. She is very knowledgeable and certainly knows what she is doing. She takes her time explaining everything you need to know. Her job is far from just office work. Part of her job is to hook and unhook trailers, inspect trucks coming and going, maintenance on the Uhaul trucks and trailers as need, load and unload storage boxes with a forklift, fills propane tanks, ordering products, inspect the property, and storage units, customer service and much more. But most important she always makes sure her customers are first and foremost. She Makes sure they each and every customer is completely satisfied before they leave the property. Thanks Kat. I will definitely be back. Kat is Very highly recommended.

Nadine E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALFRED V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandie b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna J.  |  Expérience générale 
Évaluation :
5

Excellent, reasonably priced climate controlled unit. Great staff, always friendly and professional. Kat does an awesome job!!!! Great Experience!!!!

DENNIS H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianna N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Micheal D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

carie o.  |  Expérience générale 
Évaluation :
5

Kat the manager was very professional and well versed and was excellent and extremely informative and helpful with my moving needs and should be considered a very valuable part of your u haul family 👪

Thomas V.  |  Expérience générale 
Évaluation :
5

great place

David C.  |  Premières impressions 
Évaluation :
5

Great flawless experience. Kat provided excellent customer service and we hope to rent another unit when one becomes available. Merci

Linda G.  |  Premières impressions 
Évaluation :
5

Great place.

Eric R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Simmie h.  |  Expérience générale 
Évaluation :
5

Kat is very knowledgeable, helpful, and will go above and beyond to help people.

Edward N.  |  Expérience générale 
Évaluation :
5

Thank you for your service.

Ellie T.  |  Expérience générale 
Évaluation :
5

Kat us an excellent person to have on your staff where as she knew her business. Awesome experience.

james a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy D.  |  Expérience générale 
Évaluation :
5

I love dealing business at this location. Your employee Kat is amazing. I meet her years ago at the U-haul on 52 in Hudson location. Kat always takes time to explain anything to me. She always make sure that the customer is the most important person. She is very well mannered. Her store inside and out, impressions me. How very clean it is Everytime I've rented either a storage unit or a moving truck, they are super clean. Kat is very professional and so very awesome at her job. You can tell that she doesn't just work there for the paycheck. She takes pride in her job as manager of any of the U-haul stores she has managed. She treats everyone like the way she wants to be treated. With the up-most respect. I can't tell you how much I myself personally love going to her store and see that happy face. She knows what she is doing. She understands people concerns, comments and complaints and she deals with them in a timely manner. I highly recommend this U-HAUL location.

Miss Nadine E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Omar M.  |  Expérience générale 
Évaluation :
5

Thank you Kayle!

Mark S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared C.  |  Premières impressions 
Évaluation :
5

Lots of storage options at this facility.

Jerry J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darlen d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy R.  |  Expérience générale 
Évaluation :
5

Cat and Chandler went out of their way and cleaned out a unit the same day I came in. And then came across the highway to personally let me know the unit was ready. Also appreciate Cat's, "telling it like it is" attitude. Will recommend her, however I have no doubt she will always be full.

Jodseph M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernon M.  |  Expérience générale 
Évaluation :
4

Concern of the ceiling installation exposed and hanging. She informed me its not the roof, just installation and would not affect my belongings as they did not have another unit available.

Diane D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernesto C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vernon M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karen D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gus g.  |  Expérience générale 
Évaluation :
3

We had 2 go 2 another U place 10 miles out of our way cause the trailer we were we suppose had was broken with the Electric hook up...Not 2 happy with U Haul......No Credit 4 the problem it caused us...

John G.  |  Expérience générale 
Évaluation :
5

Staff was professional, friendly and very helpful. I would definitely recommend this facility.

Tiffany D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

betty l.  |  Expérience générale 
Évaluation :
5

No problems at all with storage facility.....also rented a 26foot moving truck from them....great experience all the way around!

Scott A.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kim V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH K.  |  Expérience générale 
Évaluation :
1

Management was mean and threatening. Some one should be looking into this facility. I have been a customer for 4yrs. I will not go back to that facility or recommend it.

Richard W.  |  Expérience générale 
Évaluation :
5

You girls rock!

Deb F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashlee K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kerriann h.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandy m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat s.  |  Expérience générale 
Évaluation :
1

Nope made to feel like I was a criminal for being late with truck rental even know I was paying as I went late

Chen B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY H.  |  Premières impressions 
Évaluation :
5

Very helpful and convenient

Michael R.  |  Premières impressions 
Évaluation :
5

No problems at all. Friendly staff. Will most likely be renting a bigger one soon.

Helen R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vince W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin W.  |  Online Move In 
Évaluation :
5

Needed climate control

deborah S.  |  Expérience générale 
Évaluation :
2

The person I told I was checking out was very forgetful or incompetent. She said she would note my departure and send me an e mail. She did neither and I received a bill with a penalty.

John S.  |  Expérience générale 
Évaluation :
5

Very knowledgable staff, friendly.

isidore v.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

david g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwen J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

travis M.  |  Premières impressions 
Évaluation :
5

Both ladies were professional and easy to work with! Thank you !

Kyle M.  |  Premières impressions 
Évaluation :
5

Needs lighting.

CarolLee S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna J.  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff willing to help in every way.

mary-jo d.  |  Premières impressions 
Évaluation :
5

The unit is clean and the employees are helpful.

Shamsher L.  |  Online Move In 
Évaluation :
4

no comment

dorothy s.  |  Expérience générale 
Évaluation :
5

Mickki and Kayla are your Gems over at that property very nice ladies with customer service as well as customer appreciation very helpful it was nice to know if I needed anything they helped Me thanks

CHARLES C.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff

mary-jo d.  |  Premières impressions 
Évaluation :
3

Had A UNIT FOR TWO YEARS NO PROBLEMS.

DONALD G.  |  Expérience générale 
Évaluation :
5

The associate was very pleasant and professional.

DENNIS H.  |  Premières impressions 
Évaluation :
5

Very helpful, and kind

Jean O.  |  Expérience générale 
Évaluation :
5

I have no problem at all with the way U-Haul handles new customers. The employee took the time to show me several storage spaces and I was in and out in 15 minutes with the rental I need.

Joel P.  |  Premières impressions 
Évaluation :
5

The staff actually called me to notify that the unit next to mine had a water leak, and had me come in to verify there was no damage on my side!!! Who does that? Thank you Uhaul!!!

Ernest o.  |  Expérience générale 
Évaluation :
5

Everyone at U Haul was knowledgeable and extremely helpful. I would definitely recommend and use them again.

susan s.  |  Expérience générale 
Évaluation :
5

Very easy to use.

David M.  |  Premières impressions 
Évaluation :
2

They are about money not customer satisfaction the unit contents Picked on 8/9,N Jaramil told me no proration for month. I Paid, feel they need refund me time not used. Another incident too long can

digna m.  |  Expérience générale 
Évaluation :
5

Thank you for making my moving transition painless. Everyone was wonderful..

Marlon T.  |  Premières impressions 
Évaluation :
4

Very satisfied

John R.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and provided a secured space for the rented U-Haul truck.

Patrick D.  |  Expérience générale 
Évaluation :
5

Merci

Dwight H.  |  Expérience générale 
Évaluation :
5

Excellent service

Mike M.  |  Premières impressions 
Évaluation :
5

Doing a great job keep it up 😊

Monica D.  |  Premières impressions 
Évaluation :
5

Miki was wonderful. She explained everything clearly and handled the rental efficiently. I will recommend uhaul to friends

Kristin W.  |  Premières impressions 
Évaluation :
5

Good for what I needed it for.

LINDA S.  |  Expérience générale 
Évaluation :
5

Facility was clean, the personnel were always friendly and helpful and I would definitely have no problem using them again.

Richard S.  |  Expérience générale 
Évaluation :
5

Quick and friendly service, storage room is clean and secure.

Richard S.  |  Premières impressions 
Évaluation :
4

Only issue was with trying to get door lock engaged.

Steve B.  |  Expérience générale 
Évaluation :
5

1st month was free which was helpful. Hours are limited unless you pay extra and you have to buy Uhaul locks which kinda sucks.

Josh H.  |  Expérience générale 
Évaluation :
4

Staff was well trained.

sandy m.  |  Premières impressions 
Évaluation :
5

Easy, fast, friendly, excellent customer service!

Lois B.  |  Expérience générale 
Évaluation :
5

Very helpful and freindly

kyle s.  |  Expérience générale 
Évaluation :
1

Was given a trailer with bad wheel bearings which caused two flat tires on my trip... After the first wheel exchange it should have been out of service. Lost a whole day of travel.

JOSE M.  |  Premières impressions 
Évaluation :
5

The staff was courteous and knowledgeable and the unit was clean

Donna P.  |  Premières impressions 
Évaluation :
5

Clean, check in was fast and smooth, girls working were super nice.

Lois B.  |  Premières impressions 
Évaluation :
5

Great experience

norma m.  |  Expérience générale 
Évaluation :
4

Very helpful staff

lisa g.  |  Expérience générale 
Évaluation :
5

Staff was very helpful and accomodating. Used the RV storage. Only recommendation would be to more clearly mark the spaces so it is easier for people to stay within their space.

Linda F.  |  Expérience générale 
Évaluation :
5

Great place, good staff, and decent unit rates.

Darold Z.  |  Expérience générale 
Évaluation :
5

The staff at this facility was very friendly and very helpful with my needs from the time I moved my stuff in to the time I moved out!

Shirley T.  |  Expérience générale 
Évaluation :
5

Anytime I needed assistance , Maurine was always available and very helpful.

Susan O.  |  Expérience générale 
Évaluation :
5

Excellent staff with great knowledge

Ted C.  |  Premières impressions 
Évaluation :
5

In spite of Hurricane Michael the folks here helped out tremendously! Within a day we had a unit and temporary 24 access in light of our emergency! Super friendly service!! Thank you!!!!

ERIK C.  |  Expérience générale 
Évaluation :
5

A great place

LARRY H.  |  Expérience générale 
Évaluation :
5

Thanks so much. Your facilty and capacity for what I needed was perfect. I will use you all again soon.

MICHAEL R.  |  Expérience générale 
Évaluation :
5

Always helpfulp

Kenneth W.  |  Expérience générale 
Évaluation :
5

Always very courteous and helpful. Office and grounds were always clean. Always felt that my items were safe, dry, and secured.

Kathlene M.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful staff.

Anthony Z.  |  Expérience générale 
Évaluation :
5

Great staff and helped me move in quick!

Peter N.  |  Réservation 
Évaluation :
5

Customer service and assistance was great.

Linda F.  |  Réservation 
Évaluation :
5

Great security and the staff are very professional. reasonable rates for uncovered RV storage.

terry s.  |  Expérience générale 
Évaluation :
2

.

Jeffrey R.  |  Expérience générale 
Évaluation :
4

Good location and easy access. I would go back when needed.

Elon J.  |  Expérience générale 
Évaluation :
5

Tony and Rob work very professional I would use this company again if needed.Thank you so much

mary jo m.  |  Réservation 
Évaluation :
5

Excellent

Raymond M.  |  Expérience générale 
Évaluation :
5

None.

Joel R.  |  Expérience générale 
Évaluation :
3

The computers were down when we arrived and had to wait 2 hours to get our truck. The lady at the desk was alone and she needed help. She gave us some leeways and we appreciated it.

William I.  |  Réservation 
Évaluation :
5

Most friendly and helpfull people very accommodating.

William w.  |  Expérience générale 
Évaluation :
4

The computers and phones were down for three days. The staff was still professional and handled the stress quite well.

sara t.  |  Expérience générale 
Évaluation :
5

Great location! Very professional staff!

CHIRISTINE D.  |  Expérience générale 
Évaluation :
5

Very professional staff that was very helpful all the way threw the process and up until I was unloaded and ready to leave.

Charles Z.  |  Réservation 
Évaluation :
5

Staff was was totally awesome and the only reason I left the to move to a unit with closer to my home but the unit at U-Haul of Hudson was absolutely awesome thank you for having great people

ellen s.  |  Expérience générale 
Évaluation :
4

Very good place

MARK B.  |  Expérience générale 
Évaluation :
5

I found myself in Florida staying with a friend. That situation did not work out, I had to put my belongings in storage. I chose U-haul and so glad I did. Staff was curtious understanding.

Alison W.  |  Expérience générale 
Évaluation :
4

Even though the computers and phone was down the staff handled it all with complete professionalism and grace.

sara t.  |  Réservation 
Évaluation :
4

non

Roger D.  |  Expérience générale 
Évaluation :
4

Maureen and Kayle were excellent and really understand the meaning of cusstomer service. Highly recommend this U Haul facility.

dave s.  |  Expérience générale 
Évaluation :
5

Had storage unit for 11years. All the different managers during that time were all very friendly and help full. Merci

WARREN F.  |  Expérience générale 
Évaluation :
5

Only problem was the rate kept going up. I've had other storage sheds for 5 years and never got a rate increase this location gave me two within the same year (12 months).

Victoria P.  |  Expérience générale 
Évaluation :
5

Great customer service! Thank you!

carlos s.  |  Expérience générale 
Évaluation :
5

Move-in and move-out process was extremely smooth, the staff was friendly, and the facility seemed well-maintained.

WILLIAM Z.  |  Expérience générale 
Évaluation :
5

no comment

Elizabeth A.  |  Expérience générale 
Évaluation :
5

Great service and excellent. Staff

ROBERT W.  |  Expérience générale 
Évaluation :
5

Even though the management changed several times while I was rent there I did not notice a change in service

CHARLES K.  |  Expérience générale 
Évaluation :
5

Only problem is gotta pay 10 bucks a month to get in 24 hours and told them only wanted for one month when i found out about after moved in and had a cooler in there and went back with last load had

Calvin L.  |  Expérience générale 
Évaluation :
5

very nice well maintained facility

James H.  |  Expérience générale 
Évaluation :
3

Expect to wait in line >30 minutes to process your rental. While I was there, there were 2 individuals (just while I was in line mind you) that had reserved a 26' truck and they had none

RICK M.  |  Expérience générale 
Évaluation :
5

The staff was always friendly and helpful

Catherine B.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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