U-Haul Moving & Storage of Inkster

6221 évaluations

29500 Michigan Ave   Inkster, MI 48141
(@ Middlebelt Rd)

(734) 326-9090

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Pour nous contacter

(734) 326-9090

29500 Michigan Ave
Inkster, MI 48141

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Thank you ! I had a good experience with this location! Good service and nice helpful staff .

Pamela N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M.  |  Expérience générale 
Évaluation :
3

I feel the storage units should have a light inside so you can see and I discovered that previously my unit had a rodent problem because it was a device in there for that and I didn't like that. Also, I really didn't like the caucasian lady that work in the store with multiple hair color ( blue, yellow) she had a attitude. Sometimes you go in there, some employees finish their conversation and then say can I help you? Better customer service training.

RONADA CAMILLE J.  |  Expérience générale 
Évaluation :
5

Staff was always enjoyable and helpful

Thomas M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony H.  |  Premières impressions 
Évaluation :
5

Professional Customer Service, friendly atmosphere, reasonable rates with all my moving products I would need. One stop shop!! Thanks guys and gals

Felicia P.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sofia E.  |  Premières impressions 
Évaluation :
5

U HAUL Inkster facilities was clean and secure and had flexible hours. The staffs were also very friendly.

Sean J.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eleanor W.  |  Expérience générale 
Évaluation :
1

Chameika, one of the clerks, was not very helpful in helping me to understand why I was quoted for the wrong size storage unit. She kept saying that it wasn't her responsibility if the U-Haul call center staff made an error. I felt this was unacceptable because I had my movers waiting in the parking lot for her to reassign me a space, and when she did, she initially wanted to charge me for a higher-than-quoted-for rate. Very disappointing experience, especially since my experience renting a storage unit from this place in the past was impeccable. I emailed the manager, Shannon, in order to discuss this issue and am currently waiting to hear back from her.

Iyantta h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace R.  |  Premières impressions 
Évaluation :
4

Good, convenient location. Friendly and knowledgeable team.

kathy p.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

amanda m.  |  Expérience générale 
Évaluation :
5

Excellent Job From The Whole Team ,That I Enter Acted With.

Darren D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

serena j.  |  Expérience générale 
Évaluation :
3

Storage space just a little to small height wise.

PRESTON P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MR. LYNN D.  |  Expérience générale 
Évaluation :
5

U-Haul is everything I wanted and needed for many years. I would most definitely use them again in the future.

VINCENT C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shonta M.  |  Expérience générale 
Évaluation :
5

Great customer service!

cherise f.  |  Premières impressions 
Évaluation :
5

Great customer service, will take care of every need with a smile.

Janelle W.  |  Expérience générale 
Évaluation :
5

Everyone was extremely helpful. Especially the man who helped us carry up a very heavy table. I'll reccomend to my friends.

Rebeccamargaret S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

crystal m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christina D.  |  Premières impressions 
Évaluation :
4

Very easy and quick process especially if u pre-register on line. Very affordable prices. Knowledgeable and friendly employees. I would definitely recommend them to anyone and use the services again.

Lashawna M.  |  Expérience générale 
Évaluation :
5

The Manager Shannon was a great help.

Vonda V.  |  Expérience générale 
Évaluation :
5

our first truck rental .. everyone was nice and explained everything to us .. if we need to rent a truck we'll be back thanks to all

robert w.  |  Expérience générale 
Évaluation :
4

first time using U-Haul.. it was an experience for sure . we rented a truck and a storage unit .. the ladies behind the desk were very patient and even training a new person at the same time..

robert w.  |  Premières impressions 
Évaluation :
4

Clean units, never had any issues. Staff was very helpful and always courteous. Manager helped me so much with a couple of problems. Thank you Inkster UHAUL. Sincerely Jeanette Williams

jeanette w.  |  Expérience générale 
Évaluation :
5

Staff was helpful and nice.

Tasha G.  |  Expérience générale 
Évaluation :
3

I won't go into the overpriced facility. I was there far too long....and spent 5 600,00 $ while there. There were other issues, but it is what it is.

JOSEPH T.  |  Expérience générale 
Évaluation :
5

My storage stay was good

KANDETTE W.  |  Expérience générale 
Évaluation :
5

Great customer service!

Keiona G.  |  Expérience générale 
Évaluation :
5

Service manager was very helpful and courteous.

reka d.  |  Premières impressions 
Évaluation :
2

On the phone I was told that I would be able to drive up to my unit. However, come to find out that is not an option after 6:55 p.m. I was also told it was an elevator which was not the case.

Trisha J.  |  Premières impressions 
Évaluation :
4

This Uhaul facility is great. Never had any problems.

Ahzhineke H.  |  Expérience générale 
Évaluation :
5

This facility is one of the best ever used. Secure, clean and easily accessible during business hours. The staff was professional, but very friendly and always responded to any concerns positively.

Shirley S.  |  Expérience générale 
Évaluation :
4

See reply letter

Connie S.  |  Expérience générale 
Évaluation :
4

Wait time was a bit long

john g.  |  Premières impressions 
Évaluation :
5

Smooth experience

Michael B.  |  Expérience générale 
Évaluation :
3

Getting a hold of someone at the actual location is impossible and when you leave a message for a return call no one returns call. Customer service was awful!!!! Facility was just fine!

Linda S.  |  Expérience générale 
Évaluation :
5

I thought the Mgr Shanon was extremely help full with resolving issues on my rental unit. I've done business for many year with U-haul . The manager and staff of Inkster has insured my return .

CONNIE L.  |  Expérience générale 
Évaluation :
3

Employees are very nice and helpful

Connie S.  |  Premières impressions 
Évaluation :
1

Management and staff are not properly trained to handle issues. They do not tear customers with respect.

JOHN S.  |  Expérience générale 
Évaluation :
3

Over charge myself. The man name Richard who works there went out to the truck with me and initial showing that the gas and mileage was not accurate I was charged and extra 8,25 $ when I had putting mo

Traycee J.  |  Premières impressions 
Évaluation :
5

A perfect experience. The young men i dealt with early in the morning were courteous , knowledgeable, and had me in and out. In addition, the facility is first class.

KENNETH J.  |  Premières impressions 
Évaluation :
1

My unit flooded and I'm awaiting my insurance adjustment voucher. So sad and inconvenienced. I'm very bothered by this whole encounter and having to pay every month for all my belongings to be ruined!

YOLONDA C.  |  Expérience générale 
Évaluation :
5

I had an excellent experience. Every time I came in it was continuous. No one never changed, day to day. The staff here has the some of the best people working here. Great job Inkster U Haul...

Lakisha W.  |  Expérience générale 
Évaluation :
5

Great experience and very helpful. I would recommend U-Haul to everyone. Thank You for all your help.

gray w.  |  Premières impressions 
Évaluation :
5

Thank you for your good and friendly and helpful service

Katherine S.  |  Expérience générale 
Évaluation :
5

Great customer service! Mr. Jeff F. went above and beyond his job to make my move as easy as possible. He should give lessons on how to give great customer service. Thanks U-haul and Jeff!!

Janelle W.  |  Premières impressions 
Évaluation :
2

I had a problem with having to pay after office closed...No 24hr. access was a real problem for me

pamela l.  |  Expérience générale 
Évaluation :
5

We used this storage facility for a few years, NEVER HAD A PROBLEM!!! Customer service was always pleasant & professional. Recommend this facility HIGHLY!!!

SHARON C.  |  Expérience générale 
Évaluation :
5

Good service, no issues. Hours were okay, and times when I didn't have my swipe key, I was able to be let in by the staff! Great location all in all.

Shaina J.  |  Expérience générale 
Évaluation :
5

They are fair with everything they are curious to everyone

YOLANDA R.  |  Expérience générale 
Évaluation :
5

Thank you guys so much for everything. You guys are wonderful. Can't wait to be a customer in the future with you guys as well whenever it is needed.

mercedes m.  |  Expérience générale 
Évaluation :
5

Very satisfying

THOMAS M.  |  Expérience générale 
Évaluation :
5

Excellent Service

charsetta w.  |  Expérience générale 
Évaluation :
4

My move went smoothly and would use a Ubox again.

Diane t.  |  Expérience générale 
Évaluation :
5

Drive inside to storage units should be longer to access than 7:00p.m.

Micheal M.  |  Expérience générale 
Évaluation :
5

Very helpful!

FELICIA p.  |  Expérience générale 
Évaluation :
5

Staff were very helpful. Definetely would use again and recommend

Janet G.  |  Expérience générale 
Évaluation :
4

Your service was above average. All questions were answered in a polite and businesslike manner.. THANK YOU VERY MUCH.

DAMUS V.  |  Réservation 
Évaluation :
5

Katy at the Inkster location was wonderful! She was very professional and knowledgeable, and gave me quick service. You should give her a raise!

nicholas h.  |  Réservation 
Évaluation :
5

Happy

Vanessa M.  |  Expérience générale 
Évaluation :
4

Only complaint I have is the rental fee is over priced.

Lyle Y.  |  Expérience générale 
Évaluation :
4

The staff were very personable and professional. I would definitely recommend to a friend.

TARA T.  |  Réservation 
Évaluation :
1

..

KENTRAIL F.  |  Expérience générale 
Évaluation :
3

You said you could not deliver Upods as contracted because of broken truck. We were told to find/rent truck to get Upods. We refused as we'd paid for delivery. You figured it out. Added stress to day

Gayle Y.  |  Expérience générale 
Évaluation :
5

The customer service at U haul in Inkster Mi was excellent very efficient on the phone and in person

Mahasin A.  |  Réservation 
Évaluation :
4

entry cards should be improved it took several swipes before they activated the door to enter

eldora r.  |  Expérience générale 
Évaluation :
4

Delivered uboxes and picked up empty ones in timely manner.

SHIRLEY D.  |  Expérience générale 
Évaluation :
4

Found the employees to be friendly, courteous and knowledgeable. Very helpful in picking unit for my needs.

shirley s.  |  Réservation 
Évaluation :
3

I was very surprised at the lack of follow up after (9) yrs. I closed out my unit, in-person on July 31st and the responsibility of management to close out the account "timely" wasn't carried out.

GREGORY P.  |  Expérience générale 
Évaluation :
5

Beautiful staff

JOANNE T.  |  Réservation 
Évaluation :
1

I stopped the service and still receiving calls from them to pay my rent even though it was stopped long time ago

MAHMOUD J.  |  Expérience générale 
Évaluation :
5

The place and people were great and helpful. I only wish it was 24hour access to the storage. I so would recommend to anyone.

michael r.  |  Expérience générale 
Évaluation :
5

Note to Corporate Office. Consider capability to take name & phone # of caller & get back to them rather than wait time of 20+ minutes to speak to the representative. Thanks

SANDRA O.  |  Expérience générale 
Évaluation :
5

I didn't like the fact that I started at one price, to only have an increase in rate. I believe that my rate should have stayed the same as the original contract, being I never signed a new contract.

JAI S.  |  Expérience générale 
Évaluation :
4

I will use this location again

Yonandah N.  |  Expérience générale 
Évaluation :
1

The lighting was horrible after 5 mins the lights in my unit would turn off and id end up trying to move stuff in the dark, falling and tripping and hurting myself. I will never use uhual ever again.

RYAN P.  |  Expérience générale 
Non reviews have been submitted for this location.

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