Évaluations des clients U-Haul Moving & Storage of Jackson

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Jackson

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Patricialynn O. le

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Over charged and bad experience in Jackson trouble long waiting even when dropping off sales rep said you paid what!!!

David M. le

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Very easy process to pick up trailer!

Eldon F. le

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Stop asking me what kind of vehicle I have on your website.

Leo N. le

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Great service quick when u sign up for text

Justice H. le

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Your system was down when I return my vehicle and it charged me a extra 30 buck for your system and I am not getting my refund and I had fill the tank back up and all

Jeffrey W. le

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Le client n'a pas laissé de commentaire.

MARY L. le

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Le client n'a pas laissé de commentaire.

roger D. le

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Le client n'a pas laissé de commentaire.

Jacob B. le

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Employees really need to be more informative regarding the use of a credit/debit card. I had to move at last minute and did not have alot of money. I was not told about the 3 to 5 business day hold on my card. I had to wait to receive the remaining funds back because i put down a $100 deposit. If your tight on money i would use cash instead. It was an inconvenience for me at the time

Timothyalan C. le

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Customer service was very good but the truck was very rough. Definately not a gentle ride. The suspension did not feel right.

Jack S. le

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I would use U- Haul again

Richard L. le

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Le client n'a pas laissé de commentaire.

Devin M. le

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Le client n'a pas laissé de commentaire.

Michaelrobert D. le

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Le client n'a pas laissé de commentaire.

INETTE B. le

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Excellent Workers, I've been with U Haul since 2015, we became Family. If ever needed again, this is the #1 place.

Sandra R. le

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Le client n'a pas laissé de commentaire.

Ken H. le

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N/A

Lorie B. le

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I commented above I got a nasty voicemail that were is there U Haul and have people waiting and they are not happy !! Rudest message ever . No professionalisms at all . That Truck was dropped off ! My credit card was charged . All in all not great

Michelle S. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

Jeanne P. le

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Very easy no funny business or unnecessary deposits.

Brian F. le

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Le client n'a pas laissé de commentaire.

Bryan B. le

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Very friendly and technical. Dan was on the spot and certainly knows his business. Thank you. Didn’t catch the front desk attendant’s name but he was welcoming and very helpful.

Davidconway T. le

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Le client n'a pas laissé de commentaire.

shelley J. le

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Le client n'a pas laissé de commentaire.

Logan H. le

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Not at all happy . I reserved a car hauler on line to be picked up at this location to transport my Wrangler Unlimited with my Ram 3500 Heavy Duty to Knoxville TN. The computerized log In system at this location would not approve this combination ( which was approved in online)so I could not rent the car hauler and will have to pay a large shipping bill for my Jeep. . I had to change my plans but did rent a utility trailer ( which oddly was more expensive than the car hauler) to take some other items . I will be reluctant to again use Uhaul. The E Michigan Jacksonville location said this has happened several times before.

Ross D. le

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nothing really against this location....I would not recommend U-Haul to anyone. You force your staff to use software that does not work. It took an hour for me to rent a trailer and an hour to return it. I doubt you would get a positive review from anyone who rented from you, Totally disrespectful of people's time. With paper forms my rental and return would have been less than 5 minutes. I'm done with U-Haul

Carolyn B. le

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Closed when we went to drop off trailer. Was not aware we could of just st left it there instead of having to come back the next day

Todd I. le

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Le client n'a pas laissé de commentaire.

Christina P. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Le client n'a pas laissé de commentaire.

Jeanie D. le

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Le client n'a pas laissé de commentaire.

Pam F. le

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The truck was difficult to start. We used up several miles trying to find a place to drop it in Ypsilanti. We were unable to contact anyone from u-haul for assistance.

Patriciamarie R. le

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The main guy behind the desk is rude. Ignores you until he is ready and acts like he would rather be doing anything else rather than being helpful.

Larry M. le

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Le client n'a pas laissé de commentaire.

DANA J. le

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Le client n'a pas laissé de commentaire.

sara s. le

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I can't say enough wonderful things about this location. The team works very well together to make sure to provide the best service possible while still being extremely patient in a busy environment.

INETTE B. le

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Love the security, I really love the Ladies and gentlemen that work there, we have the most fun lots of laughter, Good Vibrations..Keep up the Good Work.

Renekia E. le

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I would definitely come back if need be

WILLIAM D. le

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No comment everything was handled very well

Andrew D. le

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The storage units have bedbugs, when I told an employee she just rolled her eyes and had an attitude when I told her I wanted to cancel the storage..

Angela B. le

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Secure and clean

daniel l. le

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Every time I went there to pay my monthly bill the gentleman behind the counter would give me problems... told us we had to get our things out on the wrong date, told us we had to pay when we didn’t..