Évaluations des clients U-Haul Moving & Storage of Jeffersonville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Jeffersonville

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Paul R.
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they got me in and out very quickly and I really appreciate it it

Beth O.
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Amber and staff are great Uhaul itself just charges too much if you extend by a couple of hours Maybe they could offer a special when it's raining and takes you longer

Craig T.
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Le client n'a pas laissé de commentaire.

JOYCE DELOROS C.
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Le client n'a pas laissé de commentaire.

Genine S.
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Amber is great !

George H.
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Le client n'a pas laissé de commentaire.

Cheryl E.
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This is my 3rd time using this location and they were great as usual Thanks again. PS . Amber was excellent

Kristi J.
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Le client n'a pas laissé de commentaire.

Luis L.
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Some of my stuff got wet!! It was raining but I think it would be better protect I paid a lot for the rent of the truck and I am not happy

Joseph C.
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The manager was rude and sent us almost 3p minutes down the road to another location just to go back and have someone else there put us in a vehicle we will be calling corporate

William S.
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Work with more than one customer at a time.

Ronald L.
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Le client n'a pas laissé de commentaire.

Alexandra A.
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Le client n'a pas laissé de commentaire.

Katherine F.
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Truck a little beat up but that’s not the facilities fault just all the renters. Staff was super helpful and professional.

Dalene L.
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Le client n'a pas laissé de commentaire.

Holly N.
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The truck we had struggle to get up to speed and made grinding noise when changing gears

Junior M.
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Le client n'a pas laissé de commentaire.

Darci N.
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I think there are enough U-haul locations in my area that I would recommend a friend uses the location nearest them to save money on the gas fee. I had 2 issues during my U-haul experience: I tried to call the store before I picked up the truck and the phone didn’t even ring. Also, I had to wait over five minutes before an employee walked into the store to service me.

Theodore B. | Overall Experience |
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Was overcharged for mileage. Manager called me a liar when she called and refused to listen. Have always used uhaul but will do whatever I can to avoid in the future. Hope you can get things fixed

Aretha W.
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The vehicle was filthy inside, it wreaked of cigarette smoke. The smoke smell was so bad it invoked me to have an asthma attack.

Janna G.
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I did not have a reservation and it was the 1st of the month with several events taking place in the city. There were no trucks available, The lady working said I could have a truck as long as I had it back by 9am the next day because it was reserved. I promised I would, she rented me the truck. I was very grateful. I kept my promise. Very friendly and helpful people.

Billye B.
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Le client n'a pas laissé de commentaire.

Jana S.
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I was unable to extend use as needed, and I was way over charged for the less than 24 hours I had it.

Matthew H.
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Le client n'a pas laissé de commentaire.

Raymond P.
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I wouldn't change a thing

Gregory T.
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Le client n'a pas laissé de commentaire.

Lawrence W.
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Le client n'a pas laissé de commentaire.

Lawrence W.
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Le client n'a pas laissé de commentaire.

Cesar E.
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The employee at this location has poor customer service not sure it was a personal or just me that I got this bad service..

Patrick C.
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The truck was showing wear. Lots of scraps, scratches and dents. Lose panel in the floor was a trip hazard. Just not a very nice truck. Glad I wasn’t going very far.

Michael P.
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Le client n'a pas laissé de commentaire.

Shari p. | First Impressions |
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Very curtious, informative and nice people.

Colby B.
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Have the size trailer that I need or would like. Another thing would be to offer a dolly or a blanket in store.Being in the truck already didn't do nothing but get in my way and take up space that I paid for.

Richard A.
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none

Shane S.
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Le client n'a pas laissé de commentaire.

Donny S.
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Le client n'a pas laissé de commentaire.

Betty Raquel G.
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Le client n'a pas laissé de commentaire.

Ellis H.
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everyone was super!Manager had me out in no time.

Joseph C.
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Le client n'a pas laissé de commentaire.

James P.
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Le client n'a pas laissé de commentaire.

George R.
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The help was great!

James M.
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Le client n'a pas laissé de commentaire.

Corey H.
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Love the service it was gr8

James M.
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Customer service was excellent. Process was quick and easy as well as proficient and thorough! Thank you!

Trenton B.
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Multiple issues with truck. 1. It was raining and the "attic" of the truck was leaking water ruined some of our belongings. 2. The back door came off the tracks and we had to work on the door to get it unstuck so we could use it. 3. The battery died after having the inside light on for under 30 minutes. 4. The driver's seat was badly damaged and leaned to one side. Very uncomfortable to drive.

jeremy T.
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The crew at Eastern Blvd where great thanks

Donald H.
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Le client n'a pas laissé de commentaire.

Tim W.
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Le client n'a pas laissé de commentaire.

Jilson D.
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Mobile phone pick is not available at this site This option should not be falsely offered for sites where it is known by UHaul to not be available

Frank W.
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Great experience. Very helpful staff.

Tori L.
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Le client n'a pas laissé de commentaire.

ruth B.
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Le client n'a pas laissé de commentaire.

Dan W.
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Staff is really friendly!!

Stephen S.
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No need to improve , great vehicle , ran awesome , brakes were great , no problems at all. Will always use U-Haul!!!

Christopher M.
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Everyone on site was so friendly and helpful, they treat you like part of the family! To top it all off they have amazing prices, without them moving would have been a nightmare! Thanks U-Haul!

Maxwell J.
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Le client n'a pas laissé de commentaire.

Henry P.
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Ensure that ALL equipment for rental is available for pick up in one location; not multiple. Otherwise good experience.

Christa H.
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I always use this location. Very friendly, easy pick up and smooth transactions.

robert E.
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Have tongue jacks installed on all trailers. This is convenience issue for the customer and a safety issue for your employees risking severe back injury having to lift the front end of heavy trailers. The 6'x12' dual axle trailer I rented had no jack and was hoisted off the hitch and set on the ground by a female employee of small stature before I could offer to help. Thank goodness she hasn't been injured yet!

Jimmy O.
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Le client n'a pas laissé de commentaire.

Charles B.
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About all I can think of is , Free Coffee!! This Place was Great.

Jason P.
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Equipment was cleaned but not maintained

Kelli T.
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Le client n'a pas laissé de commentaire.

Yvonne B.
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Le client n'a pas laissé de commentaire.

James V.
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Le client n'a pas laissé de commentaire.

FRANK H.
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Trucks need to be cleaned out front and back before handing over to next customer! Period! My truck had spitcup from someone's chewing tobacco in it!

Thomas K.
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Le client n'a pas laissé de commentaire.

Kenneth A.
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Super nice great , quick service, friendly personal.

Everett K.
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Le client n'a pas laissé de commentaire.

Gary H.
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Le client n'a pas laissé de commentaire.

Douglas T.
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This is the 2nd time we’ve rented from this location within the past year. Both times they’ve failed to provide us with the dolly we paid for. This recent visit at drop off, the gentleman working was extremely rude when I informed him that they did not give us the requested dolly and told me to get over it. We will not be renting from this location again due to this

Christopher M.
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Le client n'a pas laissé de commentaire.

Misty T.
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Le client n'a pas laissé de commentaire.

Joseph R.
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The people there are very attentive and friendly. I’ll always come back in the future.

Diane D.
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Was a good experience staff friendly and efficient

Kennith B.
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Le client n'a pas laissé de commentaire.

Jeffrey T.
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Great friendly staff! Highly recommend!

Cathy F.
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Le client n'a pas laissé de commentaire.

David K. | Overall Experience |
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Great place

John J.
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Very unprofessional group. But I assume they get the job done, because it's a very busy location.

Joann W.
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Le client n'a pas laissé de commentaire.

Clark H.
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Le client n'a pas laissé de commentaire.

Mary Ann M.
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Keep up the professional people skills and gestures of kindness.

Kristy R.
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Clean the inside of the windows between renters

Patricia V.
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Le client n'a pas laissé de commentaire.

Gary K.
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Le client n'a pas laissé de commentaire.

John Y.
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rented a cargo van , very well maintained , great vehicle to move things in , would use it again ! thanks

Dianna A.
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Le client n'a pas laissé de commentaire.

Gail T.
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The ladies at the U-Haul place was very unhelpful didn’t want to help I was unable to answer a question that I had so if you have questions miss you used as all the questions when you reservation the U-Haul

Polly H.
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Le client n'a pas laissé de commentaire.

Sara G.
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The person working was exceptional (Friendly, knowledgeable, efficient). However, 1 person working is not enough for a place that does sales and equipment rentals. We waited 30 minutes to complete our pick-up.

Richard M.
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Le client n'a pas laissé de commentaire.

Randall R.
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The sales person went above and beyond helping me. Secure a truck.

James S.
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I set a reservation for a 10ft truck for pickup at 1:30pm, arrived on time and was told the truck I reserved was rented out that morning and they couldn't help me just said to come back at 3pm. So returned at 3pm and the truck still wasn't there finally got the truck around 3:30 and once we got to the moving site I received an email saying it was due back at 7pm which would have been correct had we gotten the truck on time at 1:30 as I reserved it for 7hours. It pointless to set a reservation if it is not honored! Very dissatisfied with the whole thing!

L'Alina W.
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Le client n'a pas laissé de commentaire.

Janie I.
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Le client n'a pas laissé de commentaire.

MICHAEL B.
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Told the person there about the issues we had with the truck.

richard B.
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Le client n'a pas laissé de commentaire.

Sara S.
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The app did not work during pick up, so we had to go inside, which slowed everything down and made the process more difficult.

Deborah M.
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I know and have checked our milage over and over. It was padded and incorrect. I should have checked the starting milage myself because I know where we went and is was less than 60 miles. I am VERY UPSEY about this and could not afford it nor should I have had to!

Billy S.
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Streamline check in process

David H.
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Le client n'a pas laissé de commentaire.

charles D.
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Truck was full of trash and broken furniture

julia w. | Overall Experience |
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Manager & staff are wonderful! Does have a rodent problem

Rhonda H. | First Impressions |
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Both employees in the store were very nice, I was taken care of in minutes. I have used Uhaul before and never had any issues. Recommend highly!

Cody M. | Overall Experience |
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The insulation in the ceiling was falling down and had not been secured before moving in. There was a real mouse problem, I had mouse poop in nearly every box.

Michael P. | Overall Experience |
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Every time I need a storage unit, I go to uHaul. I doubt that’ll change!

Rebecca O. | Overall Experience |
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Jake was wonderful,and very quick working on my contract

ashley j. | First Impressions |
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The staff was very pleasant.

mark d. | First Impressions |
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Quick and Easy to do thanks

MICHAEL M. | Overall Experience |
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A

Katheren n. | First Impressions |
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Great service

Alice h. | First Impressions |
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Everyone was very nice and helpful!!

LEWIS C. | Overall Experience |
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I had made several temps to ask them about my refund. I waited for the manager Amber to call me back and never received any call from her. I feel like if I moved out before the date there's no charge

keith h. | Overall Experience |
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Great staff

emilya w. | Réservation |
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Fast speedy service with knowledge of the space I needed and great service with almost a smile.

Jay B. | Overall Experience |
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Nice storage place. Friendly workers

Robert D. | Overall Experience |
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Friendly and helpful staff.

sheila a. | Overall Experience |
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I appreciate Amber she helped me so much ,thanks

Lianna T. | Overall Experience |
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No comment

JEREMY D. | Overall Experience |
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Overall good experience. However, there was no electricity to the outlet or light outside of our storage unit and the employee said that they didn’t run electric to those outlets and won’t ever do it.

Sheri F. | Overall Experience |
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Everyone was very professional with their job. Facility was always well maintained. I would use this location again if the need were to arise.

Non reviews have been submitted for this location.

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