Customer Reviews for U-Haul Moving & Storage of Jonesboro at Flint River Rd

1 514 évaluations

8640 Kendrick Rd   Jonesboro, GA 30238
(Right off I-85)

(770) 477-8037

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 477-8037

8640 Kendrick Rd
Jonesboro, GA 30238
(Right off I-85)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Rien

VERELY P. 
Évaluation :
5

Keep doing the right thing. I'll be back!

Pierre B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD G. 
Évaluation :
5

Jeremiah was great !!! Excellent customer service

Nicole B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim R. 
Évaluation :
4

To have utility trailers there for us to rent

cathward H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

chris E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OBrian S. 
Évaluation :
1

I dropped off the trailer Sunday May 1st well before my May 4th dealldline. I received a call May 6th. They want to charge me 40 dollars. The trailer was return Su day. An employee unhooked the trailer and pushed it in the parking shot. The trailer was on there lot but did not recognize or inputting it until Friday. I do not owe this fee and want a refund. Natasha Green

Natasha G. 
Évaluation :
5

The location was closed, but one of the employees had arrived to prepare to open. He was extremely helpful.

Brandy T. 
Évaluation :
5

Thanks and appreciate the attendant on duty. Job well done.

Lester V. 
Évaluation :
5

Jeremiah was awesome with customer service and very helpful. Great employee!!!! 5 star service

Clifton C. 
Évaluation :
5

Excellent thx

Nanette W. 
Évaluation :
5

Nice guy very friendly

Patricia J. 
Évaluation :
3

They were GRUFF with me.

Hugues G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick O. 
Évaluation :
5

I always receive very good customer service when I come to this location. Very fast and friendly.

Tanya M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caiheem F. 
Évaluation :
3

Truck had driveability issues. When you placed it in reverse, it took several seconds for the transmission to engage and when it did, the truck would "buck" very very hard. Seemed somewhat unsafe and could potentially damage cargo.

Reginald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter J. 
Évaluation :
5

Everything was fine pick up a drop off you could not ask for better service thank you

Winfred H. 
Évaluation :
5

The service is fantastic. However, I miss the days when Uhaul trucks had a bench seat. It was beyond difficult trying to sleep in the truck the first two nights. I would love to give input when they design the next fleet of trucks.

Steven F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mareka A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

fallon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANDREA M. 
Évaluation :
1

They lied to me and charged me almost double the price that I signed up for ! I signed up for 20 foot truck to pick up in Hampton,Georgia where I live and the day before my pickup date I got an email & text saying that my new pick up location was in Jonesboro,Georgia which is approximately 15 more miles down the road! I signed and my notice was $462 and when I went too I've it yo the guy in Jonesboro said my new price was close to $900 ! I then showed him my emailKo from UHAUL stating that my charge for a one way rental to Navarre Florida with 386 mikes was $462 and he told me that I would get a refund once I turned the truck in at the Navarre Florida location ! I turned the truck in and the gentleman in Navarre says that we don't get refunds but call the 1-800 number to Corporate and let them know how I got scammed ann MB d they would rectify the situation so that is what I am doing right just ! The lady on the phone at UHAUL said that I would be getting my money back to my card that I was overcharged !

Daniel C. 
Évaluation :
3

On pickup I was told all checked out, I didn't have to do anything. I had tire blow out, No surge breaks. Other problems. When I returned unit I couldn't have asked nicer people to deal with. Yes because of the nice people I would use this location again.

Danny G. 
Évaluation :
5

Can't wait to rent again!!

Siosaia M. 
Évaluation :
1

the truck was raggedy and the customer service from the manager was rude 2

John B. 
Évaluation :
3

When we picked up this truck, the gas gauge was on empty. We were barely able to use the truck because the customers who returned several vans almost blocked us in the parking area. This needs to be addressed.

James H. 
Évaluation :
5

Customer service was the best experience. We will be coming back!!!!!!!

ELAINE H. 
Évaluation :
5

Quick and easy pick up and return, friendly and helpful staff.

John A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA E. 
Évaluation :
5

Thanks for the service.

Lester V. 
Évaluation :
4

Check for all trucked before renting them out.

Jasmine F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chelzy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robbin B.  |  Premières impressions 
Évaluation :
5

Great team & very helpful… Wonderful customer service

Melida S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharina F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M.  |  Expérience générale 
Évaluation :
5

The man who worked the front desk had incredible customer service. He was informative and so nice and polite. I left with a smile.

Rebecca H. 
Évaluation :
5

Nothing the guys where great.

NADISHA O. 
Évaluation :
5

Jeremiah was perfect!! Team was spot on!! Can't wait to rent the truck again!! 🤙🏾

Siosaia M. 
Évaluation :
5

Service was superb staff went over and beyond !!!👍🏾😍🔥💯

Ramon B. 
Évaluation :
5

Very professional and friendly group of people

FREDDERICK W. 
Évaluation :
3

I was not happy that you don't prorate if you don't use the entire month. Also I reserved a truck at this location and I was told that it was at another location!!! Very inconvenient!!! I had too pay for the miles too go get and return the truck to a location that I didn't reserve!

LAWRENCE D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM P.  |  Premières impressions 
Évaluation :
4

With the exception of a rate discrepancy, that was later addressed, this location and pickup were very well executed.

Lucas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie M. 
Évaluation :
3

Make sure that trucks are secure and that Truck has a hand truck

FELICIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARISTIDES S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHAVASE S. 
Évaluation :
5

It was great they were friendly helpful in every way

Kendra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda B.  |  Premières impressions 
Évaluation :
2

My storage unit was molded for months and they sold it in auction because I refused to pay I filed an insurance claim came the manager was never there and when they called her she always acted clueless

Randall H.  |  Expérience générale 
Évaluation :
1

Y'all sold my stuff and nobody called me

LATOYA M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEX P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JADDIE J. 
Évaluation :
5

Customer service was probably the best I have ever at at uhaul. Excellent

VAUGHN M. 
Évaluation :
5

Representative was friendly and knowledgeable. He was concerned and worked very hard to assist.

CONTISA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY M.  |  Expérience générale 
Évaluation :
2

The manager at the 8640 Kendrick road location has a nasty attitude, she's very argumentative and does not understand what good customer service is. When we picked up our truck the back brake light was broken. Then to make matters worse the wheels on the truck are so loose that the truck was sliding all over the highway while we were driving and very hard to keep straight. The truck needs a wheel alignment and other maintenance done. It's sad that this location rents trucks to customers and they know that the truck needs repairs. The other issue is the price. When we made the reservation we provided the from/to address in order to get and accurate price and to avoid being surprised with extra charges when we returned the truck. Unfortunately we were hit with an almost $100 more charge when we dropped off the truck. A customer expects to pay the price given during the reservation....nothing extra! Will NEVER rent a truck from this location again.

Keysha P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROOSEVELT R. 
Évaluation :
1

The customer service here was AWFUL!!! The lady at the front desk had the most horrible attitude. We couldn't pick up or drop off our rental because as soon as we pulled into the company's parking lot, our lte/ 5G was at an immediate standstill. And this was us hung 4 different mobile devices. We asked for help and the lady at the front desk caught an attitude and yelled there was nothing she could do…I mean she could have helped and provided assistance

DAMITREYA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trenton R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rc O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rc O. 
Évaluation :
1

Poor management

VERONIQUE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEMETRIUS J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dwayne G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAVIOUS S. 
Évaluation :
5

Customer service was awesome. The truck was a little muddy when I picked it up, and loud from an exhaust leak. But overall it ran well.

THEODORE E. 
Évaluation :
5

The check in system giving me trouble this time . Information from the contract to check out was comparable! Other than that services is always great!!!!

ANNIE H. 
Évaluation :
1

Kacey Harris is impeccable. Rhonda was nasty and rude to us until she found out we owned an affluent Law Firm in Buckhead. We informed her that we will be filing a law firm because she over charged us for leaving the unit nasty and then threated us if we leave the items that was left in storage unit that we cleaned she will charge us! We have a witness to this blatant disrespectful actions. 404)795-5013.

DEBRA C. 
Évaluation :
4

Will refer to many people. A very professional environment. Merci

Brenda J.  |  Premières impressions 
Évaluation :
5

Great service and amazing location. Owner was easy to work with and quuck with my requests.

AHMAND B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nakia W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katrina P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cherrie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERRICK O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COURTNEY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRICE H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEMETRIUS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TANYA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ray p.  |  Premières impressions 
Évaluation :
5

Thanks uhaul your the best!!!!!

Robert S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina M. 
Évaluation :
5

This location was very helpful and focus on customer service. The manager and the associates are always knowledgeable and helpful.

CARMELIA J. 
Évaluation :
5

Last person didn't clean the truck inside or the bdd of the truck

CRAIG J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY S. 
Évaluation :
4

Trailer lights did not work on right (curb) side.

KEITH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBY D. 
Évaluation :
1

The 10ft truck I rented smelled of garbage, resulting in me cutting my rental short. The general manager is acting like there is nothing she could do to resolve issue.. will not rent from them again

Travis A. 
Évaluation :
5

Stay excellent!!!

ISMAEL G. 
Évaluation :
5

Ms. Rhonda and KC are an amazing duo in office..KC was very attentive in speaking calmly to me even through my frustration and he said kind words to help me feel better..Ms.Rhonda was very nice,extremely helpful,and understanding to my situation.She made me feel great before leaving the office with a pleasant smile. You two are awesome and I will always recommend this location for service 殺殺

jasmine d.  |  Premières impressions 
Évaluation :
3

I had a lot of damaged furniture in my storage unit. The staff was nice and helpful in directing me in the right direction to file my claim.

Jessica H.  |  Expérience générale 
Évaluation :
5

The truck is in need of a little maintenance but either than that it's good.

Abigail A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDIANCE W. 
Évaluation :
1

I was offered an settlement and when I went to retrieve my things they snatched the settlement back n auctioned my belongings… ppl are going thrre so much during the pandemic and giving birth losing my father and now my things were pretty much stolen it’s really sad how ppl do others in need instead of listening or being any kind of sympathetic

Amber C.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
2

Customer service was great ,but vehicle was outdated and an abomination. It chugged and putted all the way. I was also not fully compensated. It should be cheaper local move and was charged like a long distance move. 200 plus dollars for 60 miles is ridiculous.

JACQUELYN I. 
Évaluation :
1

Poor service and professionalism. My reservation was for 3:30p. When I got inside there was NO ONE inside. No customers or employees. I waited 15min b4 calling the customer service number, so that they could get someone inside. Finally a employee come in and starts helping people that came in after me. Says they came earlier that day etc. Ultimately I didnt get my rental until 4:30 a whole hour later. I was there for 1 whole hour and was late to where I had to be.

KEONDRA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith r.  |  Premières impressions 
Évaluation :
1

The lady in the store intentionally tried to charge me. She didn't tell me where to put the key. I left the key in the truck. And she called me in the morning and told me she want charge my card for $20. I refused.

KODJO K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND T. 
Évaluation :
5

I went to three different locations. I reserved a truck three weeks before date. I received an email telling me to pick truck in lovejoy Ga at 9am. I arrived at lovejoy location at 8:45am and was told to go to Fayetteville location. So I drove to Fayetteville location after speaking with phone rep as well. Fayetteville location was closed and uhaul app wasn't working and kept telling me to return back at 11am.I was very unhappy.I was three hours late for my reservation for a truck at 9am. This was very bad and poor service.

THEKIELA M. 
Évaluation :
5

The only thing I would I approve it having more workers it took forever for me to get the truck , and took time away from the me

J'QUAYA C. 
Évaluation :
3

Price kept increasing.

EMILY L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DERRICKR W.  |  Expérience générale 
Évaluation :
4

The experience was good.... continue doing what you doing.

DESMOND M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor B. 
Évaluation :
4

Have truck available for appointment time

APRIL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BREN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMMIE W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TIA B. 
Évaluation :
1

Tire pressure was low from the beginning on all tires when it was said to be checked that morning very poor

David B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DIANE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KETMANY P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Desyrle B.  |  Premières impressions 
Évaluation :
5

Thank you so much 💓

SABRINA L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joenita B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette H.  |  Expérience générale 
Évaluation :
5

I have used this storage facility for years even before it became Uhaul storage. I have never had a problem with this facility and will definitely used them again when a need arises.

Wilie Frank T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chiquilla S.  |  Expérience générale 
Évaluation :
5

Awesome customer service!!!

NATALIE W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janell B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stanley S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S.  |  Expérience générale 
Évaluation :
5

She was extremely helpful and explained our account in detail with patience!

NATALIE W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda G.  |  Expérience générale 
Évaluation :
5

Rhonda went above and beyond helping me make my move a smooth transition. Excellent customer service! Thank you so much!

Annette M.  |  Premières impressions 
Évaluation :
5

These folks really took good care of me and my family.

WILLIAM H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Latoya B.  |  Expérience générale 
Évaluation :
5

USED IT 4YRS, IN TIP TOP SHAPE, WHEN I ENTERED, AND EXITED, WELL CARED FOR COMPANY. THANK YOU GUY,S

WILLIE MAE C.  |  Expérience générale 
Évaluation :
2

Cooks

frank h.  |  Expérience générale 
Évaluation :
4

The manager (female) on 6/22/2019 was extremely helpful and polite.

TRINIA G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus H.  |  Expérience générale 
Évaluation :
5

I would recommend then to anyone. They did an awesome job.

Chanel F.  |  Premières impressions 
Évaluation :
5

The staff was very nice and everything was explained they really care about their customers.I would recommend this site to others thanks for being FRIENDLY.

Rhonda C.  |  Premières impressions 
Évaluation :
5

They have great customer service and I would recommend them to my family and friends

Linda M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DESHAWN B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LaSonya L.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Takiesha P.  |  Expérience générale 
Évaluation :
5

Love the manager

John M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marvet W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jo Ann B.  |  Expérience générale 
Évaluation :
5

I used this storage facility for 2-1/2 years. I never had any issues with this facility or staff. Even when my gate card stopped working the Associates fixed it immediately and always took care of me in a friendly and timely fashion.

Yolonda C.  |  Expérience générale 
Évaluation :
5

Great management unit was broken in but couldn't determine if anything was missing. Was given a new lock for free to secure the unit.

Lee l.  |  Expérience générale 
Évaluation :
5

Customer Service was awesome especially with Ms. Rhonda.

Marvin B.  |  Premières impressions 
Évaluation :
2

It was ok until I didn't need storage anymore. The lady at the front desk was lazy. Instead of assisting me with closing my account and storage unit she just sat there and then neglected her duties. I turned in my access card and lock. She assured me my account was closed but now I'm receiving phone calls, letters, and emails saying that I owe money and late fees. It's really frustrating and embarrassing for my reference to receive a letter saying I'm not paying my bills. Also it takes more than 20 minutes each time I call in to get a representative on the phone. Especially, when I know the front desk clerk is sitting at her desk doing absolutely nothing.

Nicholas M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G.  |  Expérience générale 
Évaluation :
1

During the time I used the storage, my things were invaded by cockroaches, I had multiple pairs of shoes, clothes, and purses molded. I also had a printer stand, and some other shelving molded as well and I took pictures of it, but was told that in order to file a claim that I would have to keep it open (and keep paying $95 a month) and that since I had already took pictures and threw my damaged goods away, that I would not be able to file claim - although I paid for insurance from July through February.

Angenita W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betty C.  |  Expérience générale 
Évaluation :
2

My access code was given to me online and it did not work. I contacted the person with her cell phone number on the door(it was around 8 or 9). She proceeded to tell me there was nothing she could do and i had to figure out something. I understood they were closed but she provided her cell phone number like she would assist if there was a problem. She was unwilling to assist.

Giselle S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shontavia J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAHIDAH A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Trevell P.  |  Expérience générale 
Évaluation :
5

Thanks for bei g is pleasant and helpful

Donna C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REX D.  |  Premières impressions 
Évaluation :
5

Rhonda was very knowledgeable and helpful.

SHAHIDAH A.  |  Premières impressions 
Évaluation :
5

Yes the ladies look very nice and very helpful y'all are really lucky to have her

Linda M.  |  Premières impressions 
Évaluation :
4

Well, I know beyond anything, Ms. Rhonda McCormick has been a professional beyond measure. In spite of the difficulties with my storage, she remained steadfast.

harold c.  |  Expérience générale 
Évaluation :
5

I would recommend them to anyone because they were very, very helpful. At the last minute of everything I really needed this space and they came through for my family today ❣️. Thank you ladies from the bottom of our heart. May your business be PROSPEROUS.

vina w.  |  Premières impressions 
Évaluation :
3

I had a reservation for my storage unit that was not honored. I ended up having to get a larger unit and paying more. I was not happy. Everything else was excellent

Tashia T.  |  Premières impressions 
Évaluation :
5

Their advertised prices are Straightforward and Honest, no etra fee for this thing or that. The staff is Friendly, Helpful, and Respectful. The Grounds and Units are Clean and Well Maintained! I am Extremely Happy with my experience ! I would Recommend Uhaul Moving and Storage over the rest!

silena E.  |  Premières impressions 
Évaluation :
5

The manager here is the best. Very knowledgeable, helpful, & patient.

Shewana H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald M.  |  Premières impressions 
Évaluation :
5

Miss Rwanda was very helpful great personality and respectful I will recommend anyone to go to her

ABUBAKAR M.  |  Premières impressions 
Évaluation :
2

When I first arrived at U-Haul I thought my storage unit would be ready and I could just start moving my belongings inside. Not only was it not ready but it was not cleaned out either. The manager on duty decided to offer a smaller unit do we could start moving and got upset when we declined. Even though we ordered the largest one. (We ordered the largest unit for a reason our belongings would not fit in a smaller one, if she would have offered to then that would have worked). She promised we could come tomorrow and everything will be cleaned out and bombed. We came back the next day our storage unit was still not ready nor was it clean. To put the cherry on top of the whole situation our U-Haul truck was also not ready even though we had already reserved it. The U-Haul manager on duty said that the U-Haul truck was at another unit and only offered us gas to go get it. I would not recommend this to family nor friends. My whole experience was horrible and put us behind on our schedule.

Mariah D.  |  Expérience générale 
Évaluation :
2

It was roaches in the unit next to mines and I had to throw away a lot of my things because they were really bad

reginald t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ebony l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raft Animal Services (.  |  Expérience générale 
Évaluation :
5

Always busy but they never fail to deliver great service. Thanks bunches!

Lamanaca M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa and Ellis F.  |  Premières impressions 
Évaluation :
5

The staff was helpful and nice.

Betty C.  |  Premières impressions 
Évaluation :
5

THANKS FOR THE CUSTOMER SERVICE

MELISSA G.  |  Online Move In 
Évaluation :
4

The staff was most courteous and helpful.

Linda A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Starr B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis b.  |  Expérience générale 
Évaluation :
3

overall was good. i just had an issue starting a 6 months after i started using storage. any time i paid the rent which was on time, there no longer was a confirmation number or email. i would always get a call from one of the people stating my bill is due and has not been paid yet. every time i would tell them i paid it that morning and did not receive a confirmation. that got a little annoying after a while. but other than that it was a good experience.

Melissa C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pierce B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janice E.  |  Expérience générale 
Évaluation :
5

I've dealt with U-haul for more than 30 years. Great moving company, will work with under difficult circumstances.

Yvonne A.  |  Expérience générale 
Évaluation :
5

Ms. Rhonda McCormmick is a blessing!! Truly the best!

Hilarine L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tayna b.  |  Premières impressions 
Évaluation :
4

I think they should give longer grace periods than one day

Tara B.  |  Expérience générale 
Évaluation :
4

The rental unit was large enough for what we were storing , and the price was very affordable.The unit was well lite. I would use, U- haul again.

Kenneth B.  |  Expérience générale 
Évaluation :
5

Loved the team

Mr Sandy D.  |  Expérience générale 
Évaluation :
5

Rhonda was very helpful

DUANE W.  |  Expérience générale 
Évaluation :
4

They are good they addressed my concerns and needs

Rosland B.  |  Premières impressions 
Évaluation :
1

Customer Service was awful!! Information that was provided when reserving the unit over phone was totaling different once I arrived.

kimberly d.  |  Premières impressions 
Évaluation :
3

Qne lady were very rude on the phone last month. When I called to make a payment. My answer would have been Excellent until she did that I choose average.

Annie S.  |  Expérience générale 
Évaluation :
5

Awesome people and service!

Kira F.  |  Expérience générale 
Évaluation :
5

Great staff

CHARLOTTE P.  |  Expérience générale 
Évaluation :
5

Everyone was nice and friendly!!!! They were accommodating and worked quickly. The truck drove smooth and was very clean, great prices.I would definitely recommend going to this uhaul.

Kamal G.  |  Premières impressions 
Évaluation :
1

I paid up months ahead oh my storage unit and end up moving out 1 month in advanced with no money back and I was constantly call two come back and clean or they would charge me $50 to clean the unit

Muhammad J.  |  Expérience générale 
Évaluation :
5

great customer service and explaining the agreements and charges

Melissa C.  |  Premières impressions 
Évaluation :
5

No complaints, always accommodating with me living out of state .

Dejah S.  |  Expérience générale 
Évaluation :
2

Customer service was horrible

robert d.  |  Expérience générale 
Évaluation :
5

Great staff. Thank You

Toni Lynn (Robin) T.  |  Expérience générale 
Évaluation :
5

Amazing service. Convent

Cassie K.  |  Expérience générale 
Évaluation :
5

Jason is by far the most accommodating manager ever. He has been exceptionally kind and made the time I used the storage unit a pleasant experience. If I need to rent again, it will be here.

Frances C.  |  Expérience générale 
Évaluation :
4

It was good experience.

Joseph M.  |  Expérience générale 
Évaluation :
5

Josh is a professional. His attitude towards quality customer service is exemplary. He accommodated my needs in a cheerful manner. I would highly recommend his facility to anyone.

Stanley R.  |  Expérience générale 
Évaluation :
5

Great staff

Monique L.  |  Expérience générale 
Évaluation :
5

Jason and the young lady that works there are very friendly and take theyre job very serious and everytime i’ve had an encounter with them theyre working hard helping customers..they deserve a raise!!

roshan c.  |  Expérience générale 
Évaluation :
1

The employee that take my business was not good at all. And i will moving my things out by next month

CHRIS S.  |  Premières impressions 
Évaluation :
5

The manager, Jason is amazing. My son was recently killed and his photos was in storage. I couldn't pay right away but Jason gave me an opportunity to retrieve my son's pictures and important papers.

selika t.  |  Expérience générale 
Évaluation :
1

Staff was rude at all times!!!! Especially Christina she has a nasty attitude.my stuff had feces on it and mold.

Keosha S K.  |  Expérience générale 
Évaluation :
1

This facility had bad customer service. I have never experienced bad service from any other uhaul storage facility. They were short with, us acted annoyed when ask to check prices and or switch reserv

Kevin B.  |  Expérience générale 
Évaluation :
5

I think they should get a tremendous raise based on their experience based on their people skills based on their operational skills and based on the initiative to help customer.

steve s.  |  Expérience générale 
Évaluation :
1

The woman that works there is absolutely horrible and rude. I can't believe she is allowed to work there they way she talks to customers. I will never come back there again as long as she's working.

DERON H.  |  Expérience générale 
Évaluation :
4

For 4 yrs we use this facility they made great upgrades.Sometime the staff tone is not as professional as you would like but when dealing with the public you must maintain that Would use again

DEXTER T.  |  Expérience générale 
Évaluation :
5

Great customer service and a wonderful facility. They made my move easy.

april j.  |  Expérience générale 
Évaluation :
1

The Guys hygiene at the counter was beyond disgusting. He was very slow, too talkative, & he was wearing glasses but it seemed as though he couldn't see at all.

nakeya j.  |  Réservation 
Évaluation :
3

good renting from you all

MARGARET W.  |  Expérience générale 
Évaluation :
3

I had a problem signing contract that says you can take storage fees and additional charges out of my account any time of the month you want. I tried to amend to continue, but the answer was no.

TERESA A.  |  Expérience générale 
Évaluation :
1

I would never rent another storage unit from that facility under Christina watch very disrespectful and nasty. I am a local U-Haul dealership and I'm very disappointed in the attitude staff have.

kohaleth k.  |  Expérience générale 
Évaluation :
1

My property was vandalized by staff, I reported this to headquarters and got no results.

NICOLE S.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Icône Ventes de camions
    Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page