Le client n'a pas laissé de commentaire.Jeffrey D.
Customer Reviews for U-Haul Moving & Storage of Kalamazoo
Pour nous contacter
Kalamazoo, MI 49001
(2 1/2 Mi N Of I-94)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.WARREN JAMES H.
Le client n'a pas laissé de commentaire.DAWN ELLEN G.
RienMARVIN DUANE G.
Le client n'a pas laissé de commentaire.AMY LYNN G.
The manager on duty was great and went the extra mile in making sure that she was able to help the residents in need with getting them water in the Benton Harbor Community.FIONN RAPHAEL W.
Le client n'a pas laissé de commentaire.Joyce Y.
Courtney is a phenomenal manager and a fantastic service industry example of how and what to do! She is a gold mine for your company! She performs her job with outstanding customer service and professionalism! She is kind, adaptable, knowledgeable and truly caring about her staff, company and customers. Her staff like Brendan have a great rapport with customers and consistently outdo expectations of this industry! They go out of their way for great customer service and truly are the gold standard! Thank you to them for all they have done for our family during this crazy time and for just supporting us with all they could do for us and this move! We will surly recommend them to any and all we know! Truly thank you will never be enough! The Adams FamilyKIMBERLY LYNN A.
Le client n'a pas laissé de commentaire.Sharera C.
Great location with friendly and helpful staff!Joshua P.
Jasmine was incredibly friendly and helped me check in/out easily!MATTHEW DO HOON R.
Le client n'a pas laissé de commentaire.Neal P.
Dropping off was so easy. The people were pleasant and friendly.MICHELLE LYNNE P.
Le client n'a pas laissé de commentaire.ROBERT EARL R.
quick and easy drop offStephanie M.
Nothing this is a great bunch of people caring and concerned always putting someone else before themselves awesome group.MARVIN DUANE G.
Great people to do business withWilliam R.
Le client n'a pas laissé de commentaire.Christy M.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.wenonah A.
Jasmine and the young man that checked us back displayed excellent customer service. They were friendly, knowledgeable and professional.EMILY ANNE R.
Employees at this location are so nice and helpful!! they made the experience great.Tracy O.
Very crowded, no room to park, very dirty and messyMARGARET ELIZABE F.
The customer service was excellent .. Both picking up and returning.CYNTHIA JEAN C.
Jasmine was very helpful and knowledgeable! She saw us pull in and came out to us before we were even out of the carMatthew W.
Le client n'a pas laissé de commentaire.ANGELIC C.
You have very good staff at this location. It makes a big difference. Shout out toâ€ Jasmineâ€. She was very thorough in explaining the rental process. Merci.Robert V.
Be nicer to customersChris M.
Le client n'a pas laissé de commentaire.LAURA KATHERINE B.
Friendly and kindBernard S.
The two young ladies really handle my business and the things that I need with great respectTRAXX CARL-L-H S.
I've picked up trailers at two other Kalamazoo locations, and while staff are very friendly and helpful at all of them, I like this place the best. They have a good selection, are attentive and I also like this place because of the boxes/accessories. If I had single out one person in Kalamazoo, "Jasmin" is my favorite to do business with.Paul M.
Great customer service!!! Go to spot for all my moving needs! Guaranteed return service!GEOFFREYALLEN V.
Le client n'a pas laissé de commentaire.JOHN HUBLEY C.
Courtney is awesome! ThanksSPENCER ALDEN D.
Le client n'a pas laissé de commentaire.NICHOLAS BENJAMI B.
Le client n'a pas laissé de commentaire.RICARDO A.
Staff have always been nice and helpful at this location. Merci!THEODORE FREDERI L.
Back up cameras in trucks.STEVEN RAY J.
Le client n'a pas laissé de commentaire.RONALD FREDERICK D.
The person at the counter was incredibly rudeJENNIFER REBECCA P.
Le client n'a pas laissé de commentaire.DEXTER LEON A.
Jasmine was great! She was helping everyone at the same time and did it with a smile!!LYNNE MARIE W.
I realized I needed to upgrade my truck and 1004 Portage Ave. was very accommodating, getting me into the perfect truck I needed... and yes, I realize I was lucky.FRITZ H.
I can't believe I forgot the names of the two INCREDIBLY lovely, professional, friendly employees we had the pleasure of interacting with the day of pick up and drop off. They were two ladies and did an incredible job. Made my first Uhaul experinece truly perfect.VICTORIA MARIE C.
Jasmine (staff person) was great handling check in, particularly a billing issue.ROBERT G.
Best transaction ever. Amber F needs a raise or a promotion or something. She was able to help us get a moving truck when we couldn't get the trailer we wanted, same day. She seriously saved the day. I am eternally grateful to her.MELISSA ANN W.
Le client n'a pas laissé de commentaire.CARL R.
Le client n'a pas laissé de commentaire.Charles W.
Locations is just in an old bad part of town. Unless U-Haul packs up and leaves there isn't much you can do. IT is also pretty crammed and hard to get out of with a new truck.ZACHARY KRISTOPH H.
I rented a truck on 10/16/21 .. when i took the truck back i refueled it and took it back..now I've received a email telling me i owe for fuel..i don't owe anything.CHRISTOPHER DION W.
Le client n'a pas laissé de commentaire.GARY MICHAEL Y.
Le client n'a pas laissé de commentaire.Marc B.
Le client n'a pas laissé de commentaire.Sarah B.
More employees in the store. Had to wait 15 min to pick up truck.COLLEEN CHERRIE L.
The inside of trailer had debris from last user in it.JERRY JOE M.
Le client n'a pas laissé de commentaire.Carissa W.
The truck ran great, good expierience overall.KRISTI B.
I dropped my equipment off an hour after my scheduled drop off time, but had called to let them know I would be late. I was charged 53,99 $ for an extra day, but was not told I was being charged. I wish my first choice drop off location was open on SundaysGENEVA BETH L.
Le client n'a pas laissé de commentaire.ALESIA LYNORA Y.
I got overage added onto my rate because I was late which is fine. But you guys doubled charge my credit card for it.Dominic M.
Everything went smoothly. Le personnel était amical et serviable. Only confusion is I thought I rented from another location on Lovers Lane, but was directed to Portage Street. Not a problem other than a little further driving distance.Peter Z.
Le client n'a pas laissé de commentaire.Philip T.
Le client n'a pas laissé de commentaire.randall F.
Your equipment performed well for my entire move. All employees worked at their respective stations very professionally and attentive to my questions.FREDERICK S.
I want to mention the exemplary customer service experience at the 1004 Portage St location in Kalamazoo, MI. I had a hitch installed 2 months ago, and it was not properly done initially. Yesterday I brought it back and Courtney (store manager) and Joshua (hitch expert) worked on it until it was fixed. Joshua drove down from Grand Rapids late on a Friday afternoon to do this work, and he and Courtney were courteous and professional in their interaction with me. They deserve gold stars for this. Especially given the times we are in with staffing issues in all sectors. Jon G, I hope you take note of this! Keep these 2 happy! I'll be back when I need services from U-Haul. Thanks again, guys.John S.
Customer service was terribleKennita W.
Amber Fleser was very helpful in making sure that we had a much better experience than we had before! Job well done Amber!!!CARL WILLIAM V.
Le client n'a pas laissé de commentaire.Craig W.
Nothing, service was great!RICHARD DANIEL R.
Le client n'a pas laissé de commentaire.JOSHUA LEE B.
Le client n'a pas laissé de commentaire.DANIEL DAVID-HAR J.
Nothing, keep doing what you are doing.Marvin G.
Le client n'a pas laissé de commentaire.STEVEN MARTIN E.
Thank you Courtney for being awesome. She was courteous and answered all my questions. I believe customer service is just as important as the equipment rented, if not more. I hope they are recognised everyday for their hard work.CHEE WAI C.
Le client n'a pas laissé de commentaire.BRANDON LYNN B.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.WILLIAM DEAN P.
Le client n'a pas laissé de commentaire.ISRAEL C.
Nothing, this is a great bunch of awesome people, keep doing what you are doing.Marvin G.
RienLORI ELLEN L.
Had most horrible service and experience.Kiran E.
Double booked auto transport I had reserved six weeks before. Kept me waiting almost an hour then sent me on wild goose chase to another location that I could not find (Galesburg-no signage visible from highway). Overall lost two hours which meant missing family dinner that evening. Very unsatisfied.BRADLEY JOHN W.
Was clean however the cab light nor the utility light in the box worked.TIMOTHY ALLEN B.
Le client n'a pas laissé de commentaire.Rebekkah A.
Le client n'a pas laissé de commentaire.SHERREE ANTWANET G.
Le client n'a pas laissé de commentaire.BRENDA CLARE F.
Le client n'a pas laissé de commentaire.JULIE MICHELLE W.
Always go to this location when I have to move or help move family membersANGELA YVETTE E.
Le client n'a pas laissé de commentaire.JEFFERY PAUL S.
Le client n'a pas laissé de commentaire.Patrick C.
Le client n'a pas laissé de commentaire.NABIL FATHI J.
Le client n'a pas laissé de commentaire.JOHN FRANCIS D.
Le client n'a pas laissé de commentaire.Dominic B.
Drop off was super easy and I was impressed by two women employees who assisted with the drop off!Kim T.
Courtney and Amber are exceptional employees.EDWARD JAMES S.
Le client n'a pas laissé de commentaire.David M.
Staff were extremely pleasant, kind and just great to work with.ANDREW JAMES R.
Le client n'a pas laissé de commentaire.Kathryn Q.
The size truck I rented had not yet been returned. The Agent i had really worked with me and profusely apologized, which when moving it's stressful enough so I appreciated all she was doing to remedy the situationTAMMERA M.
There were roaches in my unit.Tiffanie H. | Expérience générale
GM was awesome and very helpful.Ricky A. | Premières impressions
Le client n'a pas laissé de commentaire.CASSANDRA E. | Expérience générale
This is a pretty good place to do buisness as long as you stay in touch with them they are very easy to work with. The only thing that I had an issue with at first was finding the number for the actual Uhaul Service center and Storage Facility that I was working with. I recommend that you ask for their direct number when you are in the facility filling out paperwork so that you do not have to go through the corporate phone tree and answering service which by the way is not very helpful and has proved to be very frustrating compared to working directly with the on site staff members.amanda w. | Premières impressions
We had an outstanding experience with the U-Haul. We were coming from three hours out of town and hit construction which put us behind our scheduled pick up time. During a busy moving season in a college town, the staff was kind enough to move our pickup and return time to ensure we had adequate time for our move. Pick up was smooth, the staff helpful and friendly. There was different staff on duty when we returned the trailer and moved into the storage unit but the service was the same, top notch. Kind, patient, helpful and had a great sense of humor. Would highly recommend U-Haul Moving and Storage of Kalamazoo (1004 Portage Street Kalamazoo, MI).CASSANDRA E. | Premières impressions
Le client n'a pas laissé de commentaire.Harvey T. | Premières impressions
Le client n'a pas laissé de commentaire.Valerie A. | Premières impressions
The staff was extremely friendly and helpful. Can't recommend enough to others.RAYMOND G. | Premières impressions
Le client n'a pas laissé de commentaire.KIMBERLY B. | Premières impressions
The guy that helped me was friendly and quick. He even moved the truck for me cuz I didn't feel comfortable backing it up onto Portage rd. Definitely glad i chose this place.Martin R. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!