Évaluations des clients U-Haul Moving & Storage of King Edward

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of King Edward

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thomas J. le

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Advertise the actual cost instead of a lowball price before the insurance and taxes

ken G. le

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Le client n'a pas laissé de commentaire.

Dennis T. le

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Nothing from my point of view. Counter personel were excellent at pick-up and return.

MANJEET B. le

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Le client n'a pas laissé de commentaire.

Celina C. le

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Le client n'a pas laissé de commentaire.

daryl R. le

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everything ran smoothly a good experience

Peter L. le

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Very polite

Norbert H. le

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Very good and helpful!

JAMIE F. le

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Le client n'a pas laissé de commentaire.

RAKESH D. le

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Poor company always believe in how to deduct $22.40 from customer like after hours charge third quality service, never recommend to anyone

Donavan T. le

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Le client n'a pas laissé de commentaire.

Rolly D. le

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Le client n'a pas laissé de commentaire.

Willfort E. le

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Improve wait times for customer service . seemed to be problems with computers

Robert P. le

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Very impressed with friendly staff and products in stock. Store is very clean and well maintained

thang M. le

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The guy wearing glasses, sorry I forgot the name . He is the best service man . So friendly and helpful. Show me all safety needed things for my trips. God bless him

Josh P. le

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try to be honest and transparent. Also make sure you actually have the truck we booked ready for pick up on the date and if you have give us a different truck than make sure you compensate for the difference in cost of gas.

Valeri L. le

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Le client n'a pas laissé de commentaire.

angela M. le

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You guys are awesome!!!

Kevin N. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Absolutely horrible customer service.. no communication from main office to retail stores... I was asked to return my truck and get a new one so I unloaded furniture, cleaned the truck, filled the gas tank, brought back to the store, waited over 30min in lineup, just to have clerk say" I have no record of that" "I cannot help you, have a nice day" Then the next day I was asked to again bring the truck back!!!!!!! I told them what happened and she wasn't even the same person who phoned the other day!!!! she had no idea who called before or why clerk would not accept it... Now after keeping the rental another week I get an angry call wanting the truck back immediately because they had reserved my truck to other people and I was bumping them.. 50 bucks every reservation I was told!!!!!! fuck that shit... fuck you guys and your shitty system...

dayna s. le

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Conveniently excellent

Sydney S. le

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Nothing. Every thing was superb!

Aaron K. le

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your app has significant problems, network time outs, buttons not responding when clicked (or extremely slow). The ability to 'add' an image rather than relying on the camera only needs to be changed. I took a picture of the dash prior to dropping the key (after hours) and then couldn't upload it to the app as the app requires only a camera picture. This is fine for next time, but as a first time app user, it was disappointing so i had to call your help line which took 30 minutes.

David H. le

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Le client n'a pas laissé de commentaire.

John M. le

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Only one person working. Computer not working.

Kory M. le

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Le client n'a pas laissé de commentaire.

Nathan C. le

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Our truck was 2 hours late getting in, and the staff lady did not help in trying to get it back, and to us (we were still charged for that missed time). Only when the summer student stepped in to call in the truck did we get any help. We're not using uhaul again.

Chelsea L. le

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Amazing customer service, fast and all the staff was working hard to assist all the customers at the end of the day. :)

trevor M. le

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Le client n'a pas laissé de commentaire.

Helen C. le

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Le client n'a pas laissé de commentaire.

Guillaume G. le

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Allan was very friendly and knowledgeable - made picking up the truck a great experience.

nathaniel A. le

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friendly customer service

Henrik C. le

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Very helpful!

les K. le

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Le client n'a pas laissé de commentaire.

Roger S. le

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Le client n'a pas laissé de commentaire.

William D. le

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Le client n'a pas laissé de commentaire.

Krishna E. le

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Its a great facility

Terry l. le

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Just wanted to let you know l was taking my things out of storage and l had sliced my thumb on the metal piece right beside the pull up door.l went to the front desk to get a bandaid, and there wasn'

barbara q. le

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Great service. Excellent place to store belongings. Would have liked hours to be extended on weekends, but other wise highly recommended.

MONIQUE L. le

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In my storage was a mouse trap and in the 11 years I was there no one asked to come in and check the trap or change it. I did find a mouse in a box I unpacked. Unit was great over the 11 years.

kathleen m. le

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Thanks

Sheila M. le

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Great customer service ...so helpful during a stressful time

george l. le

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Over satisfied with service great staff

kevyn b. le

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I went to your facility this evening with a very large load to put in my locker which I just rented I swipe my card it did not work and I had to bring my load back to where it started from what a wast

Liam J. le

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The employee sold me a lock for my storage unit. Supposedly it wasn’t the standard mandatory lock. Which multiple employees did not inform me. I had to purchase I new lock that they had already put on

candice s. le

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Thank You!

jeff R. le

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My 10x10 locker was rented out from under me on the day I had it reserved for. This after, 15 day prior my 26 foot truck was also rented out as well. Terrible would use a lower rating if I could

kathryn B. le

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If I could I would give this uHaul location a 12 out of 10 for the best customer service I have ever experienced anywhere.

sharna l. le

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The service was excellent! Thanks to John C and team!

CINDY C. le

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I was surprised at the amazing customer service I received from your associate. So professional, courteous and helpful. Outstanding!

Eurolly F. le

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Thanks uhaul!

kathryn B. le

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I would not go anywhere else EVER. My need for a storage locker was a rush and I had no idea what size of a locker I would even need. They took all the stress out of moving my stuff.

christopher W. le

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The patience and understanding displayed by the Manager John Corbett and his staff was exemplary. I would highly recommend Uhaul to family amd friends.

Eurolly F. le

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Liz was awesome! She deserves a raise...

Sara F. le

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The staff at this location has repeatedly gone above and beyond for us every time we are there. They are always so helpful, patient and anticipate our needs (before we even know what we need).

sharna l. le

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We sincerely appreciate the excellent service we received from GM John Corbett and staff. We received helpful advice and assistance with packing supplies, moving furniture, storage.

barbara d. le

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I had a great experience with my locker.

Leslie F. le

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Quick, easy, and efficient set-up process!

manitoba heritage a. le

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No Comment

Kara B. le

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Staff were helpful for the most part. But there were several mixups with the storage unit I was told I could get, and was given 2 different stories about why I couldn’t get that particular one.

CHERI C. le

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No Complaints, friendly staff

Elaine P. le

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thank you!

Stephanie C. le

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These guys went over and above the definitions of customer service. Even when I walked in 10 minutes before close they still got me set up with my locker. Amazing!!

jan b. le

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Great staff and facility

Ken B. le

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We have used U-Haul many time snd it’s always great

art s. le

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Both the sales rep/supervisor were exceptional, very polite, positive n pleasure to deal with They truly believe in customer service n represent company very well. outstanding -u should be proud

GEORGE Z. le

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Very well maintained and staff was always great. Justin is an excellent manager and takes great care of his customers. Many thanks.

Terry G. le

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great staff, friendly and helpful

Josh G. le

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John does a fantastic job managing this location. The policies and procedures that make U-haul up are not designed for the customer and downright suck...But John Corbett and his staff are great people

christine p. le

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Very positive experience. The manager and assistant manager were very helpful (as all the staff were for the most part).

wayne b. le

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Everything was great!

Selina S. le

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Staffs are accommodating. Keep up the good work!

Igor I. le

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Great service. Only one issue that sometimes too long line.

Tammy S. le

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The facility itself was outstanding. The constant late notices even though i made no late payments were particularly annoying.

Chris K. le

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I am very disappointed with Uhaul. I called ahead and booked my moved out date and time. However, on my arrival, my u-box was buried in the back and it took uhaul an hour to make my ubox accessible.

lauree g. le

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Fantastic.

PAUL H. le

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Need card access from the outside of overhead doors. Right now you have to go through the office and inside the sheltered drive in area.

Rebecca W. le

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Was perfect for our needs.

brittany g. le

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Not only did I have to set up my storage unit myself when I moved in.. When I came in to put my credit card in auto pay they couldn’t even do that, causing late fees and missed payments 4 m in a row..

james F. le

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A first rate storage facility!

Susan S. le

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Be prepared to WAIT for service, WAIT for info, WAIT to pay, WAIT for you unit, WAIT to check out. WAIT at least 1/2 hr for each of the above for a total of about 21/2 hours.

SANDRA B. le

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Very friendly and helpful staff.

BRIAN H. le

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Great location with 24 hour access.

allan o. le

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The spot over my locker 1102 did not have any lighting as other areas. I sent numerous emails asking if there was a military discount as I was asked to show my military ID on initial visit. No answer.

eunji h. le

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Excellent, and convenient. Thanks

Nathaniel B. le

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Its all good.

kedeshia w. le

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You guys are awesome. I always recommend you!

Dawnn A. le

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I was never called to book my ubox delivery and after I called them i got the run around. I never got sent a receipt for the shipping and after i asked for it i was told there wasnt one. Do better!!

Josh G. le

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Great place!