Le client n'a pas laissé de commentaire.MIchele P.
Customer Reviews for U-Haul Moving & Storage of Kingston
Pour nous contacter
Kingston, PA 18704
(Rt 11 Wyoming Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
- Entreposage du vin
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Benjamin B.
Le client n'a pas laissé de commentaire.Bernard S.
Le client n'a pas laissé de commentaire.tami T.
Le client n'a pas laissé de commentaire.RICHARD K.
The representative was attentive, thoughtful, responsive, and extremely helpful.Bill S.
Your staff were soo rude especially the Wilkesbarre, Pa location . They were playing on their phone and not a customer in the building.. I felt like we were bothering the employees for any type of services. No greeting of â€œhello, how can I help you?â€.. just stared at us. On top of the run around, your employees are well aware that if the phone rings 4x then it transfers to corporate office which I was on hold for more than 1hr. They purposely DO NOT answer phone calls. Lastly, your reservation online is not guaranteed in getting a truck I requested for a certain day. I reserved a truck weeks in advance for a certain location, luckily, I called to confirm because they sent me to a different location which was 45 min away from the original place. No email notifying me about the change of pickup location. To top the awful experience from U-Haul, I was told that I had to return the truck to the same location as the pickup which would have been 3+ hrs to where I'm supposed to move.. how is this customer service.?! I highly not recommend your company. You guys need to train your employees!Ruselle G.
Under the circumstances I was treated very exceptional and I appreciate the support tyJames T.
Communication with your customers is key. My stuff was sent without authorization, staff doesn't communicate. Stacey, the store manager was the only helpful employee I dealt with throughout about 6 employees overallEric P.
All was goodLynn E.
Le client n'a pas laissé de commentaire.Joseph O.
Le client n'a pas laissé de commentaire.Tiffany S.
I've used this uHaul store numerous time and I'm very happy with the service overall.Jocelyn M.
Le client n'a pas laissé de commentaire.Marvin G.
Le client n'a pas laissé de commentaire.Autumn S.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.KAREN A.
Le client n'a pas laissé de commentaire.TRACY P.
Customer service was the worstQuanirrah F.
Great store and spectacular employeesJoseph R.
No improvement necessary. Perfect from pickup to drop off. Merci.JOSEPH L.
Le client n'a pas laissé de commentaire.Erica S.
Le client n'a pas laissé de commentaire.Martin R.
I never received a copy of my final receipt/costLinda N.
Le client n'a pas laissé de commentaire.Brian H.
This location is excellent. The manager has been there forever so everyone knows her by name. I made a mistake with a reservation and I almost did not have a truck, but she managed to save the day. If I ever need supplies, they are always in stock. It is conveniently located for pretty much anyone's move. Thank you so much for the continued support for everyone in the area!Mark M.
Le client n'a pas laissé de commentaire.MEGAN M.
Stacey was awesome. Very professional and friendly. Let's us pick up a few min earlier than our time . She needs a raise .Coleen M.
Le client n'a pas laissé de commentaire.Kim T.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Xin L.
Le client n'a pas laissé de commentaire.Gregory G.
Le client n'a pas laissé de commentaire.Benjamin B.
Very very poor customer care, employees was to busy out front talking to friends than want to wait on me. The when she finally did, she was not personable and rude. I'll probably never go there again.Jason B.
I really can't add anything to improve the employees were courteous friendly and helpful the Van I rented was practically brand new The return process using my phone was seamless and easyJoseph P.
Le client n'a pas laissé de commentaire.JO ANN K.
Le client n'a pas laissé de commentaire.Thomas M.
Seriously: Stacy made the entire experience what is was: efficient and easy and friendly. She is a great representative for your organization. A real professionalChristopher C.
I was charged extra for no reason by the uhaul representative. He wasn't letting me to do the refund in person and giving me hard time. After the employee admitted that I was charged extra for no reason, he nevere apologized for doing that. I feel like Uhaul needs to hire more responsible and more professional employees or to train them better in doing their job.Ermir K.
Le client n'a pas laissé de commentaire.DANIEL Q.
Stacey was absolutely amazing! Kind, friendly, helpful. She made a complicated situation (cleaning up several mistakes made by the Philadelphia location) quick and seamless for me.ELIZABETH BLAIR S.
Stacey was great to work with. She made pickup and drop off fast and efficient.Northeastern Sec S.
Le client n'a pas laissé de commentaire.Daniel K.
Stacy is soooo nice and will definitely go back to this location when needed.Joy W.
Dropped truck off at location after hours. Got a text msg next day about truck being checked in and no charge was due. (i.e., for gas or damage or overage on mileage.)Carol F.
Don't low ball with a 29 $advertised price that turns into 97 $. 0,69 $ Per mile is too much. Most businesses don't pay their traveling employees that much. I only went 75 miles.Adam D.
Didn't reserve here. Uhaul reassigned me to this location less than 24 hours before my pickup.Thomas V.
Not a thingKim T.
It's such a great service to have the ability of borrowing a truck for a reasonable price. We often count on friends or family, but it is so much better to order the rental and do it at your own pace. Merci.Louis B.
Le client n'a pas laissé de commentaire.Alan L.
Le client n'a pas laissé de commentaire.Theodore W.
The only thing I could think of is a glass of wine and a block of cheese waiting for you as you walk in the door. It is a perfect company already.Michael L.
Le client n'a pas laissé de commentaire.DAQUANN M.
Stacey and her team are very friendly and helpful. They even called me to let me know the vehicle I wanted wasn't being returned on time by the previous renter and helped me get the next best option.Joseph P.
Le client n'a pas laissé de commentaire.Dwight B.
Excellent experience from the minute I walked in to reserve a trailer to the minute I returned it.David K.
Please replace the windshield wipers on the truck we rented. They are really bad. We ended up not using them bc it made the visibility worse.Stephen F.
Le client n'a pas laissé de commentaire.Brian F.
No improvement neededMICHAEL M.
Super friendly and competent service.Julie M.
the Trailer that I rented was in need of some new tiresKenneth K.
Awesome service as always in and out less then 5 min did the pre check in made the process even smoother will continue my services at Kingston u-haul keep up the great work Stacy and RussAnthony S.
Young lady was very helpful and polite. Got me out in minutes. Check in was also very easy and smooth.Brian B.
Russell needs to improve his customer service skills ..... he doesn't need to be be so rude and abrasive as soon as a customer walks in the doorAmanda S.
Le client n'a pas laissé de commentaire.Holly K.
Le client n'a pas laissé de commentaire.Brad R.
Le client n'a pas laissé de commentaire.Karl D.
Le client n'a pas laissé de commentaire.Patricia L.
Le client n'a pas laissé de commentaire.Glen J.
Le client n'a pas laissé de commentaire.Erin W.
Le client n'a pas laissé de commentaire.ZORAIDA S.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Francis B.
Le client n'a pas laissé de commentaire.lois M.
Charged me too much money. Computers were down when I returned truck. Location was under staffed. I was not satisfied at allGeorgianne S.
Just rude and nastyKYLE J.
Le client n'a pas laissé de commentaire.Anthony R.
Overcharged for the second time now. My card will be charged originally for the deposit then they will take out money from the deposit and return the rest to my card. Then usually by the next day or two they will try to charge my card the same amount again. I've had to call my bank to block the transactions from being processed.Jesse W.
Dispit the system crashing on Sunday still managed to get me out in addaquit time stacy and the crew are great keep up the great workTony S.
Le client n'a pas laissé de commentaire.Fred H.
Stacey was helpful, professional and explained all the details. A good experience.Michael V.
The woman that helped me out in the morning was very helpful and friendly.Bly S.
Le client n'a pas laissé de commentaire.BARBARA G.
Le client n'a pas laissé de commentaire.Lia S.
Nothing just keep doing what you are doingJames V.
Le client n'a pas laissé de commentaire.Jeffery G.
Le client n'a pas laissé de commentaire.Ricky A.
Employees were super friendly and helpful when I had issues using app to check in !Abby C.
Le client n'a pas laissé de commentaire.Dennis M.
Nice people.Harry G.
Le client n'a pas laissé de commentaire.Cyla S.
I needed a Pickup Truck for a couple of hours. The truck worked great.Brian K.
Stacy is a valued employee. She is excellent in communication and assisting customers.Chad L.
Le client n'a pas laissé de commentaire.Tera S.
Le client n'a pas laissé de commentaire.Christina S.
Good people really helpfulManuel V.
Great service, quick and knowledgeable, and a great value thank you...RobertRobert B.
Excellent customer service. Very professional and prompt assistance.Tonja B.
nice serviceJOSE Q.
Stacy was great to work withPatrick H.
Very nice and very helpfulchristopher c. | Expérience générale
Very good customer serviceWilliam H. | Expérience générale
Le client n'a pas laissé de commentaire.Stacey M. | Premières impressions
Just a great experience from start to finish.Michael T. | Premières impressions
Stacey and the rest of the staff were excellent. I highly recommend this facility above all others.luciano a. | Expérience générale
The overall experience was excellent. Stacey was helpful, knowledgeable and professional. I was very satisfied with all my experiences throughout the contract. Thank you .MARY E. | Expérience générale
Got out early in the month. Could NOT pro-rate my month. Rates kept on GOING up. Could not rent a van 1 way out of state. Had to bring it back.JOE R. | Expérience générale
I have all the necessary papers to prove that you scam people with the fuel. I will send the papers to the DA of Pennsylvania. Also, I will send them to the BBB.lee l. | Expérience générale
Units are a bit pricey but the woman who works the desk here is fantastic! She was very helpful every time I was there. Would definitely rent here again.Chelsea K. | Expérience générale
Friendly staff, knowledgeable, cleanDavid J. | Expérience générale
Good customer service . Very patient and showing me how to use the facility . Very good or online registration process.William H. | Premières impressions
2nd storage lease here. Excellent management of the facilities, Stacy is such a pleasure to do business with. The only issue I had were the climbing rates. Overall, I would store here again,Eri C. | Expérience générale
Always very helpful and accommodating..MARK B. | Expérience générale
Thank you! I would recommend your company.Rebecca E. | Premières impressions
They were they were so sufficientgregory r. | Premières impressions
Great servicegerald M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!