Évaluations des clients U-Haul Moving & Storage of Klamath Falls

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Klamath Falls

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John D. le

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Le client n'a pas laissé de commentaire.

Cheryl J. le

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Le client n'a pas laissé de commentaire.

Ashley M. le

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We had an appointment to pick up our truck three months in advance, got there and the truck was in the state of Georgia. We lost $200 To the cleaning crew that was supposed to come clean out our home and $185 to the moving helpers. Extremely dissatisfied with U-haul.

Everett F. le

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Le client n'a pas laissé de commentaire.

Gary C. le

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Retain your employees, they are very good at what they do!

Sean S. le

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Key turns poorly in the 26 ft truck

Sergio A. le

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Perfect service couldn't be better

Gary C. le

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Ended up costing more due to not having correct trucks. They tried to give me smaller trucks but then decided to give me 3 trucks instead of 2 large trucks. I then had to find another driver and pay for another insurance coverage.

Nello F. le

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I've used the Klamath Falls location twice. I would recommend this location and give it very high marks.

matthew m. le

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Le client n'a pas laissé de commentaire.

AMMOND C. le

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Le client n'a pas laissé de commentaire.

Nancy C. le

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Le client n'a pas laissé de commentaire.

aaron m. le

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Uhaul shouldn't sell a service that the destination location can't deliver. This location has no place to store UBoxes...and the service I purchased, namely transport and storage from Portland, OR to Klamath Falls, OR wasn't provided due to the Klamath Falls location not having sufficient storage space. My UBoxes ended up having to be stored in a neighboring city, greatly complicating our move. I would never use the UBox service again...it's half baked.

Randall P. le

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Very friendly staff

Connie G. le

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Le client n'a pas laissé de commentaire.

woody w. le

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very friendly staff and had everything done in record time

Mandala C. le

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The ladies here are The Best Ever!!

Madeline D. le

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Le client n'a pas laissé de commentaire.

jennifer s. le

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The truck smelled like really bad BO that had been sitting for a week. The staff was great!

RICHARD L. le

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Le client n'a pas laissé de commentaire.

Colin C. le

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Scheduled installation delayed by a returned truck parked in front of shop doors then the electrical wiring required package was not shipped with the hitch parts. Contracted on 05-06-2019, Original Installation date was 05-20-2019, job completed 05-31-2019. Manager did not charge full price quoted to offset my inconvenience. This was my 2nd trailer hitch through UHAUL at this location that did not go smoothly. Suggest all the parts required are visually inspected prior to scheduling with customers. Manager & Assistant Manager were pleasant.

Kevin H. le

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Quick, efficient, friendly - I dropped off a trailer and was checked out and on the road in just a few minutes.

rickie g. le

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Le client n'a pas laissé de commentaire.

David B. le

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Le client n'a pas laissé de commentaire.

Kelli P. le

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I t I'll ld them I would return Monday. They put in Sunday so I got charged extra.

Delbert B. le

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Le client n'a pas laissé de commentaire.

randy y. le

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Le client n'a pas laissé de commentaire.

brad b. le

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Excellent service and advise. Highly recommend!

Elisa M. le

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Do not pay u haul extra days for rental trailer, at pick up location. I paid for 5 extra days, turned the trailer early and was charged for extra days by the receiving location, via my debit card, without my knowledge. Still trying to resolve the situation.

Ronald M. le

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I didn't notice any lights for the outside storage area and it's a bit dirty. This location isn't open with evening hours (closes at 7pm).

pati h. le

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Great service picking up and dropping off.

RON y. le

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Le client n'a pas laissé de commentaire.

JOHN C. le

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Not applicable to the U-Haul centers ,but I had a road hazard incident and had a tire come apart on the trailer I rented. I called U-Haul road incident center and the people there went out of their way to help me get assistance. And they kept me updated on someone coming to help me. And they called me back after my tire was changed. Thanks again for the great assistance!

NEIL Z. le

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Very efficient and friendly!

charlene h. le

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Make certain that all personnel relay the same information!! I was told three different things and given different info---really awful!!

William T. le

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Very good service...????????

David D. le

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I called and got the truck within 30 minutes. Very happy with the service

raj p. le

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Absolutely Nothing, Ben and Amy are doing a fabulous job.

shain n. le

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Le client n'a pas laissé de commentaire.

connie m. le

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Treat your customers like you want them to have the best moving experience possible instead of making the experience worse than it had to be!

tracie R. le

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None

Sarah S. le

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Work on the online app pick up. Had to wait a while to return equipment, manager was just chatting on the phone while one guy worked.

khris t. le

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Keagan and Crystal went above and beyond for me! Great customer service!

BILLY L. le

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Le client n'a pas laissé de commentaire.

randall k. le

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The Truck overall was clean, However- Clean the INSIDE of the windows of your trucks before renting them out. It was Early morning, but, I couldn't see to get it out of the parking lot until I cleaned them. This is a Safety issue. Otherwise, your Associate "Ben" worked with me on the rest of the Rental, (and Return) and he was Friendly, Helpful, and Professional. Thanks!

Tim P. le

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Le client n'a pas laissé de commentaire.

penny s. le

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Le client n'a pas laissé de commentaire.

Tim P. le

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This location was helpful by adding a note that I had to drive a 70 mi round trip to go to Kennewick, WA to get my trailer. I should not have been charged extra, and should not have had to pay for gas to drive the extra distance when UHaul 800 service set me up for both van and trailer in Hermiston, OR but I found out there was no trailer.

Kathleen D. le

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No problems, as expected.

Jeff T. le

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Le client n'a pas laissé de commentaire.

David W. le

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Excellent service !

Mel M. le

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Le client n'a pas laissé de commentaire.

Joseph N. le

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Le client n'a pas laissé de commentaire.

Linda G. le

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Ben is awesome. Others there are mixed, in terms of quality of service. We have been treated well every time.

SAUL B. le

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Le client n'a pas laissé de commentaire.

Shannon S. le

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Le client n'a pas laissé de commentaire.

Fred B. le

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Le client n'a pas laissé de commentaire.

Ronald V. le

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Le client n'a pas laissé de commentaire.

Donna A. le

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Le client n'a pas laissé de commentaire.

Jonathan F. le

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Le client n'a pas laissé de commentaire.

Tracy P. le

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Very friendly staff!

TerryLynn F. le

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This place was great! Very pleasant personnel

Daniel J. le

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The young lady that I dealt with a Klamath Falls there's a most professional person I've ever seen and she friendly very courteous great lady thank you much

frank b. le

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Le client n'a pas laissé de commentaire.

Ruben R. le

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It was a little time savings by checking in on line

claude k. le

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Le client n'a pas laissé de commentaire.

Christina C. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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I had to go looking for the truck myself and load in all the extras (blankets, dolly) I rented. That was odd. Most other U-Haul places drive the truck up to front, load up everything and do an inspection with you. Was given an email address, not an 800 number to call, if there was a problem. This is bogus. When there's a problem people want to talk to someone interactively, not hope that an email gets read. This is a very poor customer service change by U-Haul from the support they use to provide to customers.

JEFF B. le

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Le client n'a pas laissé de commentaire.

Doyle S. le

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Excellent experience. Ben is a great guy and went out of his way to make sure I had everything needed.

ken S. le

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Le client n'a pas laissé de commentaire.

scott w. le

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Really good, thorough, service.

otis s. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Le client n'a pas laissé de commentaire.

JENNIFER B. le

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Le client n'a pas laissé de commentaire.

Gerald R. le

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Le client n'a pas laissé de commentaire.

Brent P. le

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Le client n'a pas laissé de commentaire.

Larry M. le

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They really need help with their computers. It's not the staff but you can sign up for the quick-express online and you have to do it all over again at their office because their computers are old. The staff are great but their computers need updating. They could use some help

kirk m. le

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Good job

Charles T. le

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Friendly and helpful staff

Charles L. le

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Ben a Thoughtful Manager, and has the team to prove it.

John M. le

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Your service at this site was excellent thanks to Crystal. She is courteous and a hard worker. She should be commended for her contributions to U-Haul at this location. We will use the Washburn Way location in Klamath Falls for any of our future needs.

Keith D. le

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Le client n'a pas laissé de commentaire.

Matthew E. le

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Management was very helpful and kind.

kenji m. le

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Is the best service I've ever had to you all I had a bad experience previously but I would recommend U-Haul now to anyone that needs equipment to rent to move or to haul stuff to the dump on it rent a trailer

magen P. le

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Le client n'a pas laissé de commentaire.

James A. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Ronald V. le

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Le client n'a pas laissé de commentaire.

Hallie H. le

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Le client n'a pas laissé de commentaire.

Joshua J. le

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Well when I rented the truck I was in Bonanza Oregon is where I lived which is almost 40 miles one way to my house from where I pick the truck up I ended up spending $33 more once I drop the truck off because I did not have enough mileage to go from the place I picked the truck up to my house to load the truck then to the place where I would end up moving and then have to deliver the truck putting me over in miles other than that it wasn't a bad experience

kirk m. le

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Le client n'a pas laissé de commentaire.

Kristina J. le

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Le client n'a pas laissé de commentaire.

Kaysi V. le

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Make the return process easier/less complicated and don't give customers false information

Chris M. le

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make the trucks self-driving, with option to store the load automatically in case of delays in moving!

Jack M. le

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Smooth transaction.

anthony p. le

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Le client n'a pas laissé de commentaire.

robert s. le

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Le client n'a pas laissé de commentaire.

David C. le

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Representative while renting was extremely helpful. The earlier phone people at the central location (not Klamath Falls) were not.

tom d. le

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If it was not for Ben at this location I would never even consider renting or purchasing a thing from U-Haul ever again in my life. Corporate is terrible and don’t care about customer safety

Stuart T. le

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I had issues with payments received and documented. I actually paid twice for transport to Virginia and was never reimbursed despite documentation on my part. Emails were never returned.

Susan G. le

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Very nice customer service people. Returning truck was a breeze. In and out in 5 minutes.

Allison W. le

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Great staff and easy equipment rental. Going back for more soon.

Amy A. le

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Storage container very dirty. Belongings were covered in cobwebs

Angeline A. le

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Great group of people. Amy the manager hardworking, problem solving stellar lady. Neat, organized, good communication.