Évaluations des clients U-Haul Moving & Storage of Kokomo

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Kokomo

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Caleb W.
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Le client n'a pas laissé de commentaire.

Ashley N.
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Le client n'a pas laissé de commentaire.

Jamie H.
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Faster checking in and out time to slow

Jennifer A.
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All the guys who helped upon arrival and returning the truck were super nice!

Andrew W.
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Le client n'a pas laissé de commentaire.

William C.
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Le client n'a pas laissé de commentaire.

Sheila J.
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Excellent. Perfect transaction. I reserve online and it's very easy to rent a vehicle there. Staff is friendly and helpful. Great customer service. I'll be back.

Lydia P.
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Le client n'a pas laissé de commentaire.

Raymond H.
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Le client n'a pas laissé de commentaire.

Andrea G.
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Fantastic, generous, and compassionate service. Staff took their time to make sure I understood the process and equipment. They showed grace to other customers under stress, and were excellent examples of customer service.

Jesstina F.
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Le client n'a pas laissé de commentaire.

Keith R.
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Everything went great.They had what we wanted & when we needed it.They guys were very helpful & nice

Leroy T.
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Le client n'a pas laissé de commentaire.

teresa B.
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I received friendly, professional service from Debra Miller. She was very interactive and helpful. As a customer of U-Haul, it was much appreciated!

Nicholas G.
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Very helpful ! They suggested I buy boxes @ 20 per bundle bc it was 50 cents cheaper per box. I didn’t think I needed them but was informed I would be refunded if I brought them back in same condition ! Very helpful ! They also suggested almond around truck and make a video on my phone . This was to cover my own behind when it came to damages and so on.. they didn’t have to do that . I give the Manager ( older lady) and her team 5 stars and they deserve a performance BONUS !

Jason A.
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Le client n'a pas laissé de commentaire.

Dajanell J.
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The older Lady at the front desk with the long hair and wears a hat went above and beyond for my mother and I for our moving process.

Gary W.
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Le client n'a pas laissé de commentaire.

David D.
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Le client n'a pas laissé de commentaire.

Margaret L.
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Le client n'a pas laissé de commentaire.

Charles W.
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Debra Miller was very Knowledgeable, straightforward, very helpful, and a pleasure to do business with

ryan H.
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Le client n'a pas laissé de commentaire.

Steven F.
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Le client n'a pas laissé de commentaire.

Frederick M.
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Nothing. Well ran and easy to rent equipment.

Matthew H.
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Le client n'a pas laissé de commentaire.

Laura D.
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Le client n'a pas laissé de commentaire.

Garry S.
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I was a bit upset by the cost. Advertising for 19.95 and by the time I left it was $50. Plus 12.50 I paid in gas. I only went a total of 20 miles. I understand the cost, but the big 19.95 on the side of the truck is very deceiving.

Eric Y.
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Le client n'a pas laissé de commentaire.

Douglas H.
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Le client n'a pas laissé de commentaire.

Nathan R.
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Le client n'a pas laissé de commentaire.

debra E.
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Customer service was great, very polite salespeople.

Kristen C.
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Staff was friendly and well accommodating. Explained in detailed how everything worked on truck rental and also advised us to inspect rental for our on safety and in something were to happen in the future.

DAVE B.
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Le client n'a pas laissé de commentaire.

Carole B.
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Le client n'a pas laissé de commentaire.

Steven W.
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Le client n'a pas laissé de commentaire.

Virginia M.
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Le client n'a pas laissé de commentaire.

Alissa G.
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Andrew was polite and helpful.

H J.
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Le client n'a pas laissé de commentaire.

Jeffrey P.
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Le client n'a pas laissé de commentaire.

Keith H.
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Appreciate Debra and the team. Quick service and very helpful.

Douglas M.
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Stephen and his Mother are great to work with !! 100 % Satisfied.. Thank you...

Daniel M.
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I would like to know who hires the staff at this location because the staff is AMAZING! We couldn't ask for a better check in and check out experience from the 2 people that helped us. We'll definitely be back!

Malisa S.
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Le client n'a pas laissé de commentaire.

Catherine K.
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Le client n'a pas laissé de commentaire.

Nicole G.
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Le client n'a pas laissé de commentaire.

Candice F.
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Nothing. The guys were all super helpful whether over the phone or at the business

Marilyn J.
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Your customer service, IPhone app, and great employees all keep me coming back. Thank you!

Tracey A.
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Debra was very thorough and professional!

Pat W.
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Le client n'a pas laissé de commentaire.

Alfred D.
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The truck needs an alignment.

eugene R.
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Le client n'a pas laissé de commentaire.

Mazen A.
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Le client n'a pas laissé de commentaire.

Jeffrey C.
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I would note the deposit and conditions to pay with cash more prominently on your website to avoid surprises for cash-paying customers.

Jerry L.
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Le client n'a pas laissé de commentaire.

MATT C.
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Le client n'a pas laissé de commentaire.

Jeffery S.
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Everyone was very professional and pleasant to work with.

Charles F.
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Le client n'a pas laissé de commentaire.

brian S.
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Le client n'a pas laissé de commentaire.

Stephen F.
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The young man in Kokomo Indiana did an excellent job of checking me in. He was very knowledgeable and you could tell he truly cared about the service he provided the customer and is a great asset for Uhaul.

David D.
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Anthony treated me well very friendly great sevice!!

Jonathan C.
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Le client n'a pas laissé de commentaire.

Jacob T.
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Anthony was very helpful

Tyler B.
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Anthony was great to work with, very nice and made the return as easy as possible. It took no more than 5 min to complete the return.

Lloyd R.
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My visit was very good. Andrew did a great job.

Robert C.
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I forgot to order moving blankets,so they just gave a package of 6 to me to use no change, people at businesses don’t do that anymore.

Tracey A.
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Debra met me when I returned my vehicle. She was very courteous and professional. Thank-you

James C.
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Fast service and great staff. Got everything I needed the first time and had the exact vehicle that I wanted!

Steven F.
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Le client n'a pas laissé de commentaire.

Gerald B.
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The staff at this location are friendly, efficient, helpful, and knowledgeable. I would recommend this U-Haul location to anyone.

Elizabeth S.
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A very positive experience

Stephanie S.
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Include dolly and furniture pads with rental of truck

Jonah E.
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Everything was efficient, well communicated, and most of all easy. Pulled in, looked up my reservation, and they hooked up the trailer for me. In and out in under 15 minutes. Everyone was a great help.

Dajanell J.
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Wipe off the steering wheel. I always feel a dirty film on my hands. They feel dirty every time I drive the u-Haul.

Joseph B.
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Debra was very helpful and pleasant to deal with

Jeffrey C.
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Very efficient!

douglas M.
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Le client n'a pas laissé de commentaire.

Kelly O.
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Le client n'a pas laissé de commentaire.

Ryan H.
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Le client n'a pas laissé de commentaire.

Anita K.
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The staff were nice and helpful with letting me know the best drop off location and helped me get the amount of mileage I needed.

Bonita P.
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Put sideboards on the truck's to step up in

John W.
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The only complaint we had was with the trailer itself. The garage door opening prevented us from keeping a dresser from standing upright. If we realized this earlier we would have loaded it first. Caused some damage from shifting.

Joshua K.
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I gave a low rating only because he was the only employee there. Not his fault, but his customer service was great. Definitely need at least one other employee since there are no quick processes getting a truck.

Liane W.
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My reservation got messed up, causing me to drive an extra hour out of my way, didn't receive the dolly I paid for, called and drove clear back to get one and then they said they didn't have one, couldn't drop off where I asked to drop off . HORRIBLE experience.

Nathan B.
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Debbie was very knowledgeable and friendly. She provided excellent customer service.

Michelle R.
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Le client n'a pas laissé de commentaire.

Kevin H.
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When i scheduled to rent a vehicle I indicated what I was moving and was suggested a van was adequate. That was not the case. When I arrived to get the van I was told I really needed a 10' truck, which proved to be true. I appreciated the recommendation at the store and was grateful they had a truck available.

Dorath V.
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The guys was nice. The truck was great. Reservations was awesome. Only one complaint. When I went to drop the truck off the guy said I didn't have enough gas in the truck. To his surprise I had a picture of the mileage and gas gage before I left the lot and when I brought it back. There was more gas in the truck than what it had in it. It really upset me that your company has their workers lie about gas to get more money out of people. I spent over $250 on that truck and $50 in gas. In total I spent over $300 for your company and your going to try to steal from me. I feel that I should have gotten some money back because there was more gas in the truck but no they was going to charge me for more gas. I found that very rude and didn't appreciate it at all. You as a company should actually fix that. It's a serious issue.

Brian M.
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Fast service.

jerry C.
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Nothing

Jared O.
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The truck was in bad shape. The price was a 3rd higher then Budget or Penski. This place was my only option and due to the price, I will avoid it in the future.

April C.
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I wanna know why I was charged a extra $26?? That’s ALL the money I had left in my account for gas for work! My father passed away Thursday and now I’m down to absolutely NO MONEY! I am NOT happy at all! Was supposed to only be $78 for this rental! How could I dispute this???

Asia W.
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Le client n'a pas laissé de commentaire.

Sheila J.
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Le client n'a pas laissé de commentaire.

Tyler R.
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Le client n'a pas laissé de commentaire.

Cari B.
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Le client n'a pas laissé de commentaire.

Edward E.
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The truck ran without any problem. Used the tow/haul OFF and got excellent gas mileage. Unfortunately, the driver’s side windshield washer didn’t work. Thanks for the service. Every truck should have a maintenance check for the user to tell you of something needing repair.

Sara E.
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Le client n'a pas laissé de commentaire.

Peter B.
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Excellent personnel at Kokomo location and equipment was in excellent condition.

Wade B.
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I returned rented items after hours. Tried to complete the online return from 2 different phones for 40 minutes with no success. Complete waste of time after a long hard move late at night especially.

Lionel M.
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Le client n'a pas laissé de commentaire.

Trevor T. | Overall Experience |
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Good space and easy closing of account

CINDY S. | Overall Experience |
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The employees are very nice and helpful!!!

Paul M. | Overall Experience |
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A+. Friendly staff and highly recommended.

TImothy D. | Overall Experience |
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Thank you!

ELAINE B. | Overall Experience |
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they were very helpful and kind

John B. | Overall Experience |
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It would have been nice to have had access hours later into the evening a couple of nights a week.

Kimberly m. | Overall Experience |
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Great staff. Excellent service

John F. | Overall Experience |
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All ways use u haul you give me very good rates

CINDY S. | Réservation |
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Great job.

Richard W. | Réservation |
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they didn't hold a unit for me they had Nothing available when I got there with my load. I had to rush around on a Saturday trying to find a storage unit to rent. U-Haul offered me NO compensation

Charles F. | Overall Experience |
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Steve took care of all my business needs and was very helpful.

Non reviews have been submitted for this location.

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