The only complaint I say is advertising That's a corporate problem. Stating 19,95 $ for a van & then I guess somewhere in the fine print It must state mileage (of course). I thought moving blankets & dolly were part of a moving van Anyway I doesn't help to complain but what started as 19,95+miles ends up 87 $oh yea, insuranceDIANA R.
Customer Reviews for U-Haul Moving & Storage of La Marque
Pour nous contacter
La Marque, TX 77568
(24 hour access - outside units and designated interior halls only)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.GWEN F.
Le client n'a pas laissé de commentaire.William Robert B. | Expérience générale
These people are way more polite than they have to be. They accommodated every need I had. I would have to rent a truck 3 more times and not need it to make up for the courtesy they showed me and my wife. Thank you ðŸ™ðŸ¼ROBERT S.
Le client n'a pas laissé de commentaire.GWEN EILEEN F. | Expérience générale
Le client n'a pas laissé de commentaire.LEE RUTH W. | Expérience générale
Very helpful and made the process easy.Yolanda W.
Le client n'a pas laissé de commentaire.Dereck H. | Expérience générale
Merci.THOMAS WAYNE R. | Expérience générale
Le client n'a pas laissé de commentaire.SANDRA B.
Very well run placeCharles Lee M. | Expérience générale
Good service..Alfredo Luis M. | Expérience générale
Le client n'a pas laissé de commentaire.LANCE A.
Le client n'a pas laissé de commentaire.Raychele G.
I think there could be a grace period of one hour when trying to return the truck at the ending time. Before getting charge for another dayNICOLE D.
It was wonderful and Crystal was the best.STACY W.
Crystal Snyder was a SUPER managerWILLIAM E. F. | Expérience générale
Christal is great, accommodating and personable. Really enjoyed the years we used this facility.BRENDA SULLIVAN W. | Expérience générale
There was a young lady and man with glasses very nice peopleSHANINQUA N.
Thanks everything was good.Corey I.
Le client n'a pas laissé de commentaire.Orlando G.
Le client n'a pas laissé de commentaire.SONDRIA S.
Le client n'a pas laissé de commentaire.DANIELLE MARIE E. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER V.
Le client n'a pas laissé de commentaire.MARCUS S.
Le client n'a pas laissé de commentaire.Markayla E.
Le client n'a pas laissé de commentaire.LATASHA NICOLE S. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN RUSSELL M. | Expérience générale
Le client n'a pas laissé de commentaire.DEBRA B.
Everything was great Well run facility.Robert Howard H. | Expérience générale
Le client n'a pas laissé de commentaire.ERLINDA N.
Le client n'a pas laissé de commentaire.Georgia M.
Crystal was very polite and explain everything wellARNAE DEMARLE L. | Premières impressions
Le client n'a pas laissé de commentaire.travis terrell b. | Premières impressions
U-Haul would be my first choice if I need to store something great place to store your good's management very polite take care of their business.TROY S. | Expérience générale
This is the best location to rent a uhaul. They always have clean trucks and vans . Staff is always helpful especially when it comes to an old senior myself . They don't rush you. Crystal is awesome!!MariaLucy L.
Please fix the gas meter.I put gas in truck over and over and meter line don't move. Then they want to charge me for gas. Something was telling me to keep the 19 truck, but manager knew what was wrong with truck. She was rushing me to get that truckROSHONDA H.
Le client n'a pas laissé de commentaire.DAVID JAY G. | Expérience générale
Everyone was professional and helpful!Ruth Ann M. | Premières impressions
Manager was very polite and helpful. Yes I would recommend and will be back.MONAJULISSA A. | Expérience générale
I love this place they making the moving process so much easier and they walk you through step by step. Crystal and her team are phenomenal. If you need storage or a uhaul please stop by and see her and team. AwesomeLATARIA NICOLE M. | Expérience générale
Crystal was helpful to make sure we had the right size unit to unload the truck and caring and accommodating when the moving crew was hours late to unload the truck. A true pleasure to work with!KYLE AARON L. | Premières impressions
Le client n'a pas laissé de commentaire.HECTOR P.
Nothing all goodRANDY P.
Try to allow closer trucks to be rented out.Tracy M.
Le client n'a pas laissé de commentaire.QUIANTI M.
Keep the dumb people from renting in front of me... Other than that its all good!DWANE O.
Crystal is extremely helpful, knowledgeable and friendly. Always a pleasure to see and speak to.THUYET VAN V. | Premières impressions
Crystal is always awesome to deal with.DAVID V. N. | Premières impressions
Y'all did goodLORENA M.
Uhaul has become too expensive. The prices for uhauls storage and especially their trucks is unreasonable.Jason James S. | Expérience générale
Le client n'a pas laissé de commentaire.Roxanne H.
Le client n'a pas laissé de commentaire.SUSAN H.
Tweek your application page for secondary phone requirement, not everyone has a secondary phone, and make clear you will need a second person on application and the second persons phone cannot be the same as the primary applicants secondary phone.Cynthia R. | Online Move In
Crystal was amazingly professional and very pleasant working with, everything was awesome, and thank you!!Sean R. S. | Expérience générale
Le client n'a pas laissé de commentaire.TRELIUS QUINN A. | Expérience générale
Le client n'a pas laissé de commentaire.Johana Lizbeth G. | Online Move In
Le client n'a pas laissé de commentaire.Nathaniel H.
Le client n'a pas laissé de commentaire.MISTY B.
Le client n'a pas laissé de commentaire.BENJAMIN H.
Great customer service!BRUCE B.
Le client n'a pas laissé de commentaire.Joe M.
Very nice gal. We explained the shortcomins with the trailer. There was absolutely no problem at all.JOHN C.
Le client n'a pas laissé de commentaire.Monquisha Nicole C. | Expérience générale
They did not record the fuel or the mileage correctly.Michael P.
Ive rented trucks several times in the last month & the time it took to check out was frustratingly long. I got there at 5:50 & left with the truck at 6:23 & I had filled out the forms ahead of time. Very formal. I returned the truck with the same gas I received it but was still charged for gas. I cant recommend & will never rent from this location again.DEBORAH B.
Excellent customer service! Very nice friendly, helpful customer service! In my opinion, they deserve either a good promotion or raise. Seriously.ARTHUR B.
Very friendly staff.SANDRA G.
Good placeDonald Ray M. | Expérience générale
Le client n'a pas laissé de commentaire.NICKIE G.
Le client n'a pas laissé de commentaire.XAVIER F.
Excellent service à la clientèleVICKI LYNN P. | Expérience générale
Exelent service from manager Crystal.Sandra V. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan G.
Le client n'a pas laissé de commentaire.Rochelle Marie G. | Expérience générale
Le client n'a pas laissé de commentaire.MELISSIA G.
Le client n'a pas laissé de commentaire.LAURA R.
Y'all was excellent and a big help thank youJamal bernard J. | Expérience générale
Le client n'a pas laissé de commentaire.JESSE G.
Best customer service!! Cleanest uhaul I've ever rented!HILDA G.
Le client n'a pas laissé de commentaire.Patricia A G. | Expérience générale
Very impressed with the staff and help they provided. Great location and easy access!Ramon H. | Expérience générale
Staff provide professional and courteous service.FRANCES G.
Le client n'a pas laissé de commentaire.TORHONDA D.
Always great customer service and clean environmentyolanda F.
Le client n'a pas laissé de commentaire.Jennifer W.
Le client n'a pas laissé de commentaire.DANIEL G.
Excellent service à la clientèle. Helped me pick out the proper storage unit for my things and did so to ensure I was satisfied.LATARIA M.
None, everything was great.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.RUSSELL B.
Le client n'a pas laissé de commentaire.Donna K. | Expérience générale
Great service from clerk and other employeesOMAR R. | Expérience générale
Le client n'a pas laissé de commentaire.Gerold F.
Thank you to the women upfront for being patient and attentive!RICHARD G.
Le client n'a pas laissé de commentaire.Julian V.
Le client n'a pas laissé de commentaire.Tracy H.
U-Haul was so easy to work with. Christal was so helpful and friendly that we feel like we have a new friend. She even went the extra mile to help us with other stuff too. Thanks so much! We will recommend for sure!CHARLES OSTER C. | Premières impressions
Le client n'a pas laissé de commentaire.KIMBERLY DALE D. | Expérience générale
Facility was very organized and well maintained. Super impressed with the helpful staff.Ramon H. | Premières impressions
This is the most efficient uhaul I have ever been to. The people here are friendly, helpful, and they take care of business right. I love this uhaul and I will never go to another. This place is the best.LORRI C.
Le client n'a pas laissé de commentaire.JAMES J.
Le client n'a pas laissé de commentaire.Keith Anthony H. | Expérience générale
Well taken care of. Crystal Snider thank you so much for taking care of us as customers.Olivia Alicia A. | Expérience générale
Le client n'a pas laissé de commentaire.Arthur T.
This is the best location where customer service THRIVES! The staff goes above and beyond to make sure my options accommodated my needs!Mshindi S. | Premières impressions
Le client n'a pas laissé de commentaire.Mshindi S.
Le client n'a pas laissé de commentaire.NANCY GAIL B. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia A G. | Premières impressions
Le client n'a pas laissé de commentaire.JESSICA B. | Expérience générale
Was very quick and easy. Vehicle was clean and had no problems making the trip.James G.
Le client n'a pas laissé de commentaire.Kristina E.
Le client n'a pas laissé de commentaire.MORGAN ASHLEY H. | Expérience générale
Los elegiré siempre!Cristal fue muy amable y me tuvo mucha paciencia porque no hablo fluido inglés.Volvería a elegirlos!GUSTAVO FABIAN B. | Expérience générale
Le client n'a pas laissé de commentaire.PAUL R.
I didn't catch the gentleman's name who checked me in, but it was Memorial Day and he was there with a great attitude. There were signs directing me where to go for drop off. The property was gated, but the gentleman checking me in was at tentative and promptly opened the gate upon my arrival. He was helpful, friendly, and made the check in process quick.Manuel L.
Excellent customer serviceKeosha Nyree M. | Premières impressions
Service was great. The attendant Crystal Snyder is A1 AWESOME! She needs recognition for all she does. I've worked with her in he past and she is why I went back to Uhaul.SONYA MARIE J. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL WAYNE B. | Premières impressions
Le client n'a pas laissé de commentaire.JESSICA B.
The agents at this location are so nice and helpful! Renting the u-haul was the easiest part of my move. Thank you so much!Kellie M.
Le client n'a pas laissé de commentaire.Larquisha Darshawn B. | Expérience générale
Le client n'a pas laissé de commentaire.LaKesha G.
All employees helpful, courteous, and property well maintained.âââââBrent E.
My only dissatisfaction was that the truck barely had any gas which caused a delay in our plans and schedule for the day. It would have been nice to have at least a half a tank, due to this location, there's not a lot of close gas stations - so it was an inconvenience. But other than that, it was a good experience.Jody C.
Le client n'a pas laissé de commentaire.Lester N.
You need to prorate if only a portion of the month is used. We can't always exit on the day we are billed. Also if we rent a truck and qualify for a month free storage we should be able to apply that to an existing unit.Keith Edward H. | Expérience générale
Everything was amazing.Mia W.
Staff was very nice and friendly. Enjoyed talking with them about the rental of space. Very helpful.Howard Wayne B. | Premières impressions
Le client n'a pas laissé de commentaire.Beth Martin B. | Expérience générale
Thanks the the manager I forgot her name but you rock and thank you for everythingMONICA RENEE B. | Expérience générale
Needs no improvements and Crystal's customer service was AWESOMEChaderick N.
Le client n'a pas laissé de commentaire.MARLENE ANNE W. | Premières impressions
People were very accommodating and nice. Very pleasant experience.Elicia M.
Très sympathiques et professionnels. Walked me through the entire process while helping other customers and answering phones.MARLENE W.
Associate went above and beyond. Very, very helpful. Great experience.Keith H.
I was given a bottle of water for free after moving and bringing the truck back very nice everything went very well thanks againPaul C.
Good peopleDonald Ray M. | Premières impressions
Property manager... can’t seem to remember her name but she’s freaking awesome and was so helpfulMark Anthony C. | Expérience générale
Nothing at allðŸ˜ðŸ’ªðŸ¼Kendra H.
Everyone was excellent and friendly, would use their services again. Was not happy about calling references for rentals on the spot but that is my only complaint about uhaul as I am retired and don't have very many references, all family is no longer living.JAMES C. | Expérience générale
Great service and clean facilities.Jason Scott H. | Expérience générale
Satisfied with our U-Haul in our location. Crystal is an excellent person to work with. She has the answer to issues that may come up at her location. She is a real 24/7 director/manager all the times we have needed her services.Willie Perry E. | Premières impressions
I highly recommend this place. The place is very clean as well as the truck rentals. Always a fresh clean smell. Crystal is AWESOME and very patience with us older folks. She doesn't rush you. I rented a van and the process was fast and easy because of her help. If you want first class service rent here.MariaLucy L.
Crystal was awesome. The new van was perfectTRAVIS R.
Le client n'a pas laissé de commentaire.WILLIAM JAMES H. | Premières impressions
Crystal has a class act at her facility. Excellent service. Very knowledgeable people.BEATRICE S. | Expérience générale
The young lady was very nice and helpful. I love working with her. She's great!!!Ivory L. S. | Premières impressions
Great service from the friendly staff. Nice and strong trailers for rent cheap.Cynthia G.
Le client n'a pas laissé de commentaire.Sonjia S.
Brandon the General Manager went above and beyond to help me on my move. His customer service was truly outstanding and made my move to le marque easy and stress free. He went above and beyond the scope of his job to assist in every way possible. Brandon is a model employee and a great manager.BRETT A D. | Premières impressions
I have used U-Haul many a times in my life and even use them for state to state moves. Never had a problem and did not have one this time either. The woman who took care of me and my needs for the day was cordial knowledgeable and extremely well versed in what she needed to do. The computer system was completely down and not working. She made everything work so that I could get my rental. This woman deserves a raise and then some.MATTHEW GENE L.
Crystal and the staff were amazing! Brandon was awesome as well. He was always friendly and accommodating my overall experience was really good. However, the rent increases and late fees are ridiculous. The only reason I'm giving 4 stars is because of the awesome staff.SHIRVONNE A P. | Expérience générale
Excellent customer service everything was just excellent.DONNIESHA S.
great custumer service. thanksCarolyn Hill C. | Expérience générale
Le client n'a pas laissé de commentaire.Troy James JR R. | Expérience générale
Everything was Good â¤ï¸BOBBY W.
On my opinion the customer service was excellent! At this time is nothing to improve ðŸ'ŒMartin J.
Thanks to the lady that helped me out I forgot her name but she was nice and kind to me.MONICA RENEE B. | Premières impressions
Initially, I only had an international driver's license, not a Texas driver's license, so I was denied the use of U-Haul trucks when I visited a local dealer. Then I had to go to the nearest U-Hall store, and I asked the manager to let me use the U-Hall truck only with an international driver's license. He managed to get me to use the U Haul truck. Thank you for his kindness.Kento H.
Le client n'a pas laissé de commentaire.Jamarcus E.
Le client n'a pas laissé de commentaire.VICKI LYNN P. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA D.
My drop off location didn't do their job and scan in my trailer on the day I returned it. I am now being charged an additional 7 days and was given a 300 $bill for a trailer I had for a day and a half. I am currently trying to dispute the bill but I am being given the run around and I refuse to pay this bill. I needs to be corrected asap. And the rental drop off location was not my scheduled drop off location on this online review form. That's probably why I am being charged additionally.LEANNE S.
Le client n'a pas laissé de commentaire.Sandra M.
The best place to handle your storage needs.John Robert H. | Expérience générale
Awesome service and staff. Thank youJudith C. L. | Expérience générale
Le client n'a pas laissé de commentaire.Mohammed Z.
Everything went so well the young msn that helped me was so nice, I really thank him.Jearlean M.
Manager Crystal and the staff are super friendly and helpful. Would recommend to anyoneRUSSELL ALLEN C. | Expérience générale
Good customer service.... Appreciate everything that them guys had did Thanks you so much for your time and service..ANDREA R.
Great jobLINDA G.
Everything was fine and the great.Rita K.
All my things on my storage was destroyedmichella j. | Expérience générale
Le client n'a pas laissé de commentaire.DEREK SCOTT L. | Expérience générale
Wonderful customer service very polite and understanding of my needs.Shada Leigh W. | Premières impressions
Crystal in la marque Texas was amazingDOMINIQUE G.
Le client n'a pas laissé de commentaire.Elizabeth C.
Le client n'a pas laissé de commentaire.JEFFERY CARLTON A. | Expérience générale
Crystal was amazing her customer service skills and excellentYVETTE LEE F. | Premières impressions
Crystal and the young man helping (did not get his name) were nothing short of amazing! From the very onset of calling to schedule truck return. Crystals customer service was second to none!! She made a very long, stressful move less so. Crystal showed care and compassion for me that most people don't care enough to bother with! Uhaul LaMarque, Texas has someone very special with Crystal. She should be commended for her care of the customer 1-million times! Also, the young man helping who's name I did not get! Both are exceptional employees! With great thanks, Robert Wayne Jordan RNROBERT WAYNE J. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra V. | Premières impressions
Staff was super friendly and very helpful. Thanks!JANET DODSON M. | Expérience générale
Le client n'a pas laissé de commentaire.GINGER MARIE B. | Expérience générale
This location goes out of its way to help and satisfy the renters. The staff is friendly and helpful and the manager, Chrystal, if great! They've earned everyone one of those five stars.SUZETTE REES L. | Premières impressions
Crystal is a god send. Always smiling and helping . thank you crystal for meeting all my storage needs over the years. You will always be successful.ROBERT ALLEN M. | Premières impressions
Le client n'a pas laissé de commentaire.LATONYA RHOADS D. | Expérience générale
Le client n'a pas laissé de commentaire.Janet Marie A. | Premières impressions
Fantastic and quick servicePEGGY L. H. | Premières impressions
Le client n'a pas laissé de commentaire.Cajun Navy R. | Premières impressions
They go out of their way to work with you.Marcus Anthony O. | Premières impressions
Le client n'a pas laissé de commentaire.PHILLIP ERIC S. | Premières impressions
Crystal and her staff are always above and beyond! Some of the best people. Always a pleasure!Christin W. | Premières impressions
Le client n'a pas laissé de commentaire.LAWRENCE LANE R. | Premières impressions
Le client n'a pas laissé de commentaire.Charles Alvin G. | Premières impressions
Very friendlyKENNETH LEE M. | Premières impressions
Le client n'a pas laissé de commentaire.Rochelle Marie G. | Premières impressions
Crystal is great!HERBERT S. | Premières impressions
Crystal and her team are extremely courteous and professional . She has been extremely accommodating and helpful during our move. She is willing to go above and beyond to provide a great customer experience.ROBERT LOUIS W. | Premières impressions
They went out of their way for us.Tina H. | Premières impressions
CRYSTAL IS GREATEDWARD BRUCE J. | Premières impressions
Excellent service à la clientèleSHERRY K C. | Premières impressions
Very friendly, and the process didn't take long. The unit and property itself was very organized and clean.Linda Gale J. | Premières impressions
Great experience!!!IRMA ROMERO M. | Premières impressions
Staff very helpful!! Facility clean and well maintained.Theresa Dean K. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!