Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We just looked at our situation and we could save $900 a year and felt we could fit everything in our garage and still park cars. Then finding out a day later rates were going up only made our decision easier. Very nice facility, very clean and professional.
Jeffrey K.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jim K.
Évaluation :
1
Was billed for July storage charge on 25 June 2022. Moved out of 5 storage lockers 28 June. Was told they do not pro rate storage charges so I paid for a month of storage on 5 lockers that I am no longer storing anything in. Thanks uhaul .
Ernest H.
|
Expérience générale
Évaluation :
5
If I find myself in need of storage again, I will definitely look to you first
Carolyn C.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian M.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Maureen L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Faith O.
Évaluation :
4
Free coffee and water
Douglas H.
Évaluation :
2
We were left without a storage unit and had to downsize. Reserved a storage unit months in advance to get told there was not one for us. Did not get a discount or money off.
Alexis G.
|
Expérience générale
Évaluation :
5
No staff there when we dropped it off.
HEATHER M.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Paul F.
Évaluation :
5
I would have kept my storage unit but with the price increase I just didn’t think that the value of keeping it and paying a higher price was worth it.
jason J.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Zachary P.
Évaluation :
5
Counter staff member was very friendly and professional!
Michael I.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonn B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JAMES K.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Philip S.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Charlotte C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOSE S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nathan E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jameson C.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chad Y.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bob S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonn B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard N.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Terrence M.
Évaluation :
4
Service was very good on the pick up and the return.
Joseph B.
Évaluation :
5
William very nice, great to work with.
Buck R.
Évaluation :
3
Le client n'a pas laissé de commentaire.
blake N.
Évaluation :
5
Very Great Communication
COREY H.
Évaluation :
4
Garry was excellent. Went above and beyond to make the experience a good one.
Michelle S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
RHONDA W.
Évaluation :
5
Great staff at this location, knowledgeable, friendly, and helpful.
FRANK Y.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald C.
Évaluation :
5
Uhaul made it easy for us and will use again in the future! Merci.
Karen H.
Évaluation :
3
The two gentlemen that I worked with were very rude. The first one, when I scheduled my truck was getting very upset because I was asking simple questions. When I returned the truck, the second guy was sweating left and right, and charged me for driving 80 miles when I couldn't have drove more than 50.
Sam W.
Évaluation :
5
A good experience all around!
ervin W.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Leanna N.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine H.
Évaluation :
5
There were no long lines and I was helped immediately and the process was very smooth.
Hollie C.
Évaluation :
2
Unprofessional guy behind the counter. I think he was training someone at the time.
Jonathan F.
Évaluation :
1
i was charged an additional day of rental as i was 1 hour past 24 hour check in.
i picked the tuck up on 5/28 at 8:15 a.m., receipt stated i had to drop if off by 7: a.m. on 5/29
the drop off location was not even open until 10 a.m. was still charged additional $60.60, i rent from your business a lot, never had an issue like like, horrible business model RIP OFF!!!
Gerald T.
Évaluation :
5
Great Staff / Great Trailer!!
Mitch B.
Évaluation :
5
Always personable and professional
Faith O.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don W.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Tristan J.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joe F.
Évaluation :
4
Le client n'a pas laissé de commentaire.
JOSEPH W.
Évaluation :
1
They were very rude
Janelle W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josh A.
Évaluation :
5
When we picked up our U-Haul Trailer, the trailer lights didn't work. The technician tried to troubleshoot but didn't need to spend too much time with it. Upon the conclusion that it needed repair, he quickly offered us a free upgrade from a 5 x 8 to a 6 x 12 trailer. It was very nice of him and we were more than satisfied with the quick solution.
William O.
Évaluation :
5
No concerns of complaints. Thank you for a great experience.
ANNE C.
Évaluation :
4
I was two hours late but I was just a hair under a quarter tank so I wanted to fuel up to make sure there were no issues. In no time I put $50 in and got my truck to a half a tank. I asked for them to cut me some slack since I was a repeat customer and they would not. At some point, companies need to help customers a little more than what is black and white. If they could have waved the late fee since I brought it back gassed up I would have been delighted. They sorta acted like it was out of their control.
TRAVIS D.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Timothy E.
Évaluation :
5
Paul was extremely excellent, I was hooked up and rolling in 15 min👍 the trailer had a 1991 sticker on it, paint was faded but worked very well, Paul said they just put on new tires and rewired lights
wayne K.
Évaluation :
5
Megan and Gary were extremely helpful, with my extending for two extra days!
Michael H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gregory S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Vanessa A.
Évaluation :
4
Excellent experience. Check out is a bit slow, turn in was super fast. Really nice people at this facility.
Thomas L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christopher K.
Évaluation :
5
The trailer tongue is too heavy to disconnect easily when returning it.
Gary C.
Évaluation :
3
Make knowing how much fuel you need to in a little easier and possibly a little less picky on the fuel. It's basically impossible to get the correct amount without putting too much in. Have more support on. I had to wait around 40 minutes and I had at least 3 people behind me waiting even longer.
Chad V.
Évaluation :
5
Le client n'a pas laissé de commentaire.
CarolynG C.
Évaluation :
5
The driver side front tire was bald. Needed to be replaced. Service by the staff was Excellent!
Kevin H.
Évaluation :
5
The guys went above and beyond. They couldnt believe how awful my experience was in Tucson. He even checked my air presser in the fusion and filled it a bit :) They took pictures of the emergency strap not attached correctly the whole thing would have flown across the freeway.
Alyssa H.
Évaluation :
5
great customer service from Garry
Paul C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carlos T.
Évaluation :
5
Very nice setup and quick service.
Joe S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ann E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
James M.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael N.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rodney F.
Évaluation :
4
Gas gauge does not work, stuck at 1/2 tank. Not able to tell until last 50 miles running low.
Nicole K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Philip O.
Évaluation :
5
Excellent service! Great area for pickup and return.
Gary C.
Évaluation :
4
Pick up was very smooth. Personnel very helpful.
Faith O.
Évaluation :
1
I was given the wrong truck so when I returned it said I drove over 1400 when really it was barely 60 miles. The 2 people that worked there had no idea what they were doing. I did online check in and yet I waited there for almost an hour with a 2 year old in line and out in the rain only to be given the wrong truck. "Online check in" is a joke and beyond misleading.
Rachel M.
Évaluation :
4
I spent 35 minutes trying to upload a photo to verify my return and your system kept failing!
James T.
Évaluation :
4
Le client n'a pas laissé de commentaire.
jim V.
Évaluation :
4
Still unable to open my email link for final receipt. That's frustrating. Will try again tomorrow.
Nancy S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald K.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dustin C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wayne G.
Évaluation :
5
The Chippewa Falls location is fantastic. Great inventory, great location, and very helpful friendly staff. Merci.
Doran H.
Évaluation :
5
Had the truck warmed up for me.
Kurt S.
Évaluation :
5
More on our pick up location, but WHY does Uhaul not advise that it is ILLEGAL to tow a car without working lights for brakes, taillights, etc?! I find it very strange you does lighting on trailer but don't at least suggest you will need a car light kit of some sort! We got pulled over and cited. Very poor experience and very poor on UHaul's end.
CARI J.
Évaluation :
5
Very good experience with check out and check in. Truck in great condition. Merci.
Steve P.
Évaluation :
5
Fast and good service
CODY L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carolyn C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Benjamin K.
Évaluation :
5
Due to unforeseen circumstances the man who waited on us was left alone on a Saturday morning and although it was very busy and we had to wait he was calm curtious friendly and very professional 5 stars to him
Laura S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Steven M.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Melinda M.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Faith O.
Évaluation :
4
Wait time on phone needs to improve.
Dave P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nicholas W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debra S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachel R.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bryce D.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeffrey B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Beth B.
|
Premières impressions
Évaluation :
1
You are a rip off
Jennifer G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steven B.
|
Premières impressions
Évaluation :
4
The only complaints I have is how far we had to cart our things to our unit. For us personally, it was very inconvenient as I'm putting almost an entire household in storage. The other complaint I have is a couple of times we came to our unit, there was someone sleeping in a vehicle parked inside the garage.
MCKINLEY L.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randy J.
|
Premières impressions
Évaluation :
2
The storage unit had another tenants stuff in it when we opened it, as well as garbage. We had to clean it before we could use it.
RENEE E.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
EDMUND S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeffrey E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard D.
|
Expérience générale
Évaluation :
5
Always felt very safe even though I was by myself sometimes. There were always carts available to use no matter how many people were there. Nice to be indoors with bad weather outside. Nice out guy was very nice.
Paula Y.
|
Expérience générale
Évaluation :
5
Very professional
Wanda G.
|
Expérience générale
Évaluation :
5
.
Tim T.
|
Online Move In
Évaluation :
5
I'm very surprised and happy with my decision to choose you to store my belongings.
Dean O.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy B.
|
Online Move In
Évaluation :
5
I love the fact that my belongings are safe and secure and protected from to the weather
Richard S.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nona Z.
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
John K.
|
Expérience générale
Évaluation :
5
Thank you very much
John M.
|
Premières impressions
Évaluation :
5
Thanks Terry! Thanks Paul!
Kristine B.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Linda H.
|
Online Move In
Évaluation :
4
Was exactly what I needed.
David H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nancy P.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul N.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
William D.
|
Expérience générale
Évaluation :
5
Very helpful and very clean office area and storage unit very clean also
Nancy P.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marritta H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
david g.
|
Expérience générale
Évaluation :
5
Wasn't quite sure what to do, so had to find someone and ask. And I set the alarm off, but it wasn't a problem and the person I talked to was super helpful and friendly. It is sooo easy to use!!
Michele K.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Monty H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanene G.
|
Premières impressions
Évaluation :
5
Clean well lit and secure. Priced well to boot!
Douglas O.
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
David H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debra F.
|
Online Move In
Évaluation :
4
My only issue was that the width of the 5x10x10 door was considerably narrower than 5 feet. It made it very difficult to get a couch through the door with a wall right across from it. Other than that, everything was great; love the indoor storage.
Diane V.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nona Z.
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Sam S.
|
Premières impressions
Évaluation :
5
Thanks to both Paul and Greg for all that you did in helping me!! I really appreciate it!!
Chad P.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bruce K.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shawn L.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa B.
|
Expérience générale
Évaluation :
4
Except the leak which got my stuff moldy in a climate controlled unit everything was good
Carol W.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gail E.
|
Online Move In
Évaluation :
4
The facility was great. Love the big doors for my box truck and the indoor loading area. Carts are available. Worked well for my storage during remodeling.
micheal h.
|
Expérience générale
Évaluation :
5
Terry was very thorough and helpful in getting our units rented and explaining the facility and offerings.
Ryan C.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
BO B.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paula Y.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amy H.
|
Premières impressions
Évaluation :
3
Chippewa falls uhaul was very helpful, Eau Claire was NOT. That was the location I was supposed to be at, apparently they are not cleaning out their units to make their numbers look better. So people like myself are inconvenienced and have to drive an hour round trip for her dorm room furniture
COLLEEN S.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Diane A.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Janelle S.
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jesse C.
|
Online Move In
Évaluation :
5
Very courteous and helpful counter person.
Steven N.
|
Premières impressions
Évaluation :
3
Only problem is my stuff in storage got wet because the roof leaked
John M.
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
gail k.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jim W.
|
Expérience générale
Évaluation :
5
The customer service gentleman on duty was excellent. Very helpful.
Tammy G.
|
Premières impressions
Évaluation :
3
Here is the problem! When I signed up I asked the person at the desk to set me up as auto pay. When I got the first email bill I realized that it wasn't done. I called the phone number and after a 30 minute hold I paid online and tried to set up autopay, it was confirmed I thought. I therefore go Oreo the July bill as I thought I had auto pay. When I got. A late notice with a 40$ late fee. I called again and after a 22 minute hold got to a person who said he put me on auto pay and charge me 149$ for the two units. He said he didn't have the authority to waive the late fee. Said he would transfer me directly to someone who could. I was placed right back in to the call in line and a projected 26 min hold. I hung up . This morning I was charged the 40$ with no explanation.The phone system is awful and answered by people with no authority. VERY FRUSTRATING!!
Roy S.
|
Premières impressions
Évaluation :
5
The automatic lighting was inconvenient, as it kept going off, making it difficult to access the unit
Jeanne J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jarrod N.
|
Premières impressions
Évaluation :
3
When sent the move in information a brief explanation of where the unit is located in reference to the building would be very helpful (inside, outside, behind building, etc.) Also I was told there would be a lock provided in my storage shed and there was not. Not a huge deal, but still a minor inconvenience.
Thomas L.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jack H.
|
Expérience générale
Évaluation :
4
The linoleum tile flooring is half-missing & very dirty in one storage unit, but the other unit is great. Keeping the building at max 85 degrees is a little too warm in the summer (we were sweating buckets when the building was at 80). Overall though, I really like this facility. It's secure & clean, and the people are friendly.
CHRISTINA H.
|
Premières impressions
Évaluation :
5
I appreciated the easy overall experience with zero issues over two years of using the facility.
NICK S.
|
Expérience générale
Évaluation :
5
I liked everything about the process except for the fact that I was assignef two 5 x 5 units rather than one 10 x 10 so I needed to go to the front desk to get a 10 x 10 unit. I would assume that was a system issue, not an on site issue.
Elizabeth H.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa M.
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Anthony M.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
NICOLE B.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Katherine N.
|
Expérience générale
Évaluation :
3
I had no choice but to come into the store as nobody answered the phone at all. I was on hold every day for a week and at least an hour at a time. So I finally drove into the store to talk to a person. That was disappointing to have no one answer the phone!!
Carol W.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott D.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Macy T.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Janine F.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
darren m.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
nicholas K.
|
Expérience générale
Évaluation :
3
Neither one of my units had a lock in them.
JENNIFER C.
|
Online Move In
Évaluation :
4
You need more than 1 person at that facility to help people. To check in and out. Otherwise i would of rated it excellent.
Paul H.
|
Premières impressions
Évaluation :
2
In an email I received, I was told that I would have 24 hour access to my possessions. However, I arrived at the Lake Hallie location at 10:15 one night to find the doors locked and my access denied. I was moving my things from Eau Claire, so this was very inconvenient for me to have to drive back with all of my things and wait until the next day to unload. Upon further investigation, I did find the correct access hours online at the very bottom, but I am frustrated that the information online was inconsistent with information in the email.
Lauren H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katherine N.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alex R.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph R.
|
Premières impressions
Évaluation :
5
can't see my units online. this is UHauls fault and not the GM at this specific location.
Nicholas W.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica N.
|
Expérience générale
Évaluation :
2
There was no staff that I could find at the Chippewa location, my daughter and I needed help luckily there was another family to help us with the unit and the lock. I reserved a spot online for Eau Claire weeks ago, drive there to find that all units were sold. I had to drive 30 min out of our way for this. The guy in Eau Claire was kind and patient with my rant. This is awful for uhaul to put this extremely poor service on the backs of your workers. I will never again rent from uhaul for storage
COLLEEN S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connor K.
|
Premières impressions
Évaluation :
5
Manager at this Uhaul facility was very efficient, patient and helpful while straightening out my credit card issue.
Sharon K.
|
Premières impressions
Évaluation :
5
The worker was pretty crabby and wouldn’t believe me that the door didn’t open
Riley J.
|
Online Move In
Évaluation :
5
This was easiest part of my move In and out and Employees were knowledgeable helpful and very courteous. I would definitely recommend U-Haul storage everyone I know
David G.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rebecca K.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa B.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanene D.
|
Expérience générale
Évaluation :
4
Lock was not in the unit as it should have been, but the facility manager quickly remedied the situation.
Thomas H.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy R.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Teresa D.
|
Expérience générale
Évaluation :
2
clerk was rude and not helpful
Douglas H.
|
Expérience générale
Évaluation :
2
The instructions were not clear regarding the vehicle entry areas. 2 of the vehicle entry doors did not even work (open). I was able to gain access to the storage areas and my unit without entering my personal key code. There was no lock in my unit as explained in the instructions, making me go back and forth to the office. I had to go to the office 3 times to complete my initial access to my unit. Staff was not as friendly or helpful as I expected.
Angela C.
|
Online Move In
Évaluation :
5
Staff was great. Next time I move. I will use Uhaul!!
Jeffrey B.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Opal K.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert C.
|
Premières impressions
Évaluation :
5
Top rate facility. The fact that carts are available for moving items was a real plus, in addition to having the ability to load and unload inside. The staff was very helpful and friendly. This facility is best in the area and seemed to have any size unit needed. The storage units themselves are well kept and monitored by staff so you know your items are secure.
John L.
|
Expérience générale
Évaluation :
5
The facility is clean and secure. I was shown how to access the building and taken to the storage unit after I set up the rental. It was really great that there were mattress carts and flat carts available to move items in and out of the building. A great experience overall.
robert k.
|
Expérience générale
Évaluation :
5
The gentleman was very nice and curious. He offered a few goodies to real me in. I was happy with my service.
Lisa S.
|
Premières impressions
Évaluation :
3
There was supposed to be a free months rent on storage if renting a uhaul. I believe we spent almost $2000 around December 1st and we asked about it February 18th and we never received it. David
DAVID H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony W.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael F.
|
Online Move In
Évaluation :
5
Very clean and easy to unload and load. An excellent place to rent a storage unit. Would recommend it to all.
Renee J.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gary R.
|
Expérience générale
Évaluation :
5
Easy to move in, great unloading area that we could pull the 26' truck into and stay warm and dry during the unloading process. Very nice facility.
sarah S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles M.
|
Expérience générale
Évaluation :
5
Employee was knowledgeably, friendly, and helpful
Douglas H.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrina G.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica S.
|
Expérience générale
Évaluation :
5
This is by far the best self-storage facility I have ever rented from. I highly recommend this one in particular to all those in need of this service. Great guys there, totally and for real they are!!
Frankie A.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelsey R.
|
Expérience générale
Évaluation :
5
Thanks Paul and your staff for a clean and well kept facility.
