No concerns of complaints. Thank you for a great experience.ANNE C.
Customer Reviews for U-Haul Moving & Storage of Lake Hallie
Pour nous contacter
Chippewa Falls, WI 54729
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was two hours late but I was just a hair under a quarter tank so I wanted to fuel up to make sure there were no issues. In no time I put $50 in and got my truck to a half a tank. I asked for them to cut me some slack since I was a repeat customer and they would not. At some point, companies need to help customers a little more than what is black and white. If they could have waved the late fee since I brought it back gassed up I would have been delighted. They sorta acted like it was out of their control.TRAVIS D.
Le client n'a pas laissé de commentaire.Timothy E.
Paul was extremely excellent, I was hooked up and rolling in 15 min👍 the trailer had a 1991 sticker on it, paint was faded but worked very well, Paul said they just put on new tires and rewired lightswayne K.
Megan and Gary were extremely helpful, with my extending for two extra days!Michael H.
Le client n'a pas laissé de commentaire.Gregory S.
Le client n'a pas laissé de commentaire.Vanessa A.
Excellent experience. Check out is a bit slow, turn in was super fast. Really nice people at this facility.Thomas L.
Le client n'a pas laissé de commentaire.Christopher K.
The trailer tongue is too heavy to disconnect easily when returning it.Gary C.
Make knowing how much fuel you need to in a little easier and possibly a little less picky on the fuel. It's basically impossible to get the correct amount without putting too much in. Have more support on. I had to wait around 40 minutes and I had at least 3 people behind me waiting even longer.Chad V.
Le client n'a pas laissé de commentaire.CarolynG C.
The driver side front tire was bald. Needed to be replaced. Service by the staff was Excellent!Kevin H.
The guys went above and beyond. They couldnt believe how awful my experience was in Tucson. He even checked my air presser in the fusion and filled it a bit :) They took pictures of the emergency strap not attached correctly the whole thing would have flown across the freeway.Alyssa H.
great customer service from GarryPaul C.
Le client n'a pas laissé de commentaire.Carlos T.
Very nice setup and quick service.Joe S.
Le client n'a pas laissé de commentaire.ann E.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Rodney F.
Gas gauge does not work, stuck at 1/2 tank. Not able to tell until last 50 miles running low.Nicole K.
Le client n'a pas laissé de commentaire.Philip O.
Excellent service! Great area for pickup and return.Gary C.
Pick up was very smooth. Personnel very helpful.Faith O.
I was given the wrong truck so when I returned it said I drove over 1400 when really it was barely 60 miles. The 2 people that worked there had no idea what they were doing. I did online check in and yet I waited there for almost an hour with a 2 year old in line and out in the rain only to be given the wrong truck. "Online check in" is a joke and beyond misleading.Rachel M.
I spent 35 minutes trying to upload a photo to verify my return and your system kept failing!James T.
Le client n'a pas laissé de commentaire.jim V.
Still unable to open my email link for final receipt. That's frustrating. Will try again tomorrow.Nancy S.
Le client n'a pas laissé de commentaire.Ronald K.
Le client n'a pas laissé de commentaire.Thomas L.
Le client n'a pas laissé de commentaire.Dustin C.
Le client n'a pas laissé de commentaire.Wayne G.
The Chippewa Falls location is fantastic. Great inventory, great location, and very helpful friendly staff. Merci.Doran H.
Had the truck warmed up for me.Kurt S.
More on our pick up location, but WHY does Uhaul not advise that it is ILLEGAL to tow a car without working lights for brakes, taillights, etc?! I find it very strange you does lighting on trailer but don't at least suggest you will need a car light kit of some sort! We got pulled over and cited. Very poor experience and very poor on UHaul's end.CARI J.
Very good experience with check out and check in. Truck in great condition. Merci.Steve P.
Fast and good serviceCODY L.
Le client n'a pas laissé de commentaire.Carolyn C.
Le client n'a pas laissé de commentaire.Benjamin K.
Due to unforeseen circumstances the man who waited on us was left alone on a Saturday morning and although it was very busy and we had to wait he was calm curtious friendly and very professional 5 stars to himLaura S.
Le client n'a pas laissé de commentaire.Steven M.
Le client n'a pas laissé de commentaire.Melinda M.
Le client n'a pas laissé de commentaire.Faith O.
Wait time on phone needs to improve.Dave P.
Le client n'a pas laissé de commentaire.Nicholas W.
Le client n'a pas laissé de commentaire.Debra S.
Le client n'a pas laissé de commentaire.Rachel R.
Le client n'a pas laissé de commentaire.Bryce D.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.Beth B. | Premières impressions
You are a rip offJennifer G.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.Steven B. | Premières impressions
The only complaints I have is how far we had to cart our things to our unit. For us personally, it was very inconvenient as I'm putting almost an entire household in storage. The other complaint I have is a couple of times we came to our unit, there was someone sleeping in a vehicle parked inside the garage.MCKINLEY L. | Expérience générale
Le client n'a pas laissé de commentaire.Randy J. | Premières impressions
The storage unit had another tenants stuff in it when we opened it, as well as garbage. We had to clean it before we could use it.RENEE E. | Premières impressions
Le client n'a pas laissé de commentaire.EDMUND S.
Le client n'a pas laissé de commentaire.Jeffrey E.
Friendly, efficient service every time I rent from this location. I also like the large open lot. It makes pick ups and returns easier than some other locations I've rented from.Nathan K.
Le client n'a pas laissé de commentaire.Renee W.
Cleanest location and by far the best staff to work with. Je les recommande fortement.JACOB A.
Le client n'a pas laissé de commentaire.Michael U.
Friendly and open staff they were just short staffed.josh R.
Costumer service is excellent, they are willing to help you on everything, always with a smile, friendly, and kind.Ana O.
Le client n'a pas laissé de commentaire.Richard D. | Expérience générale
Always felt very safe even though I was by myself sometimes. There were always carts available to use no matter how many people were there. Nice to be indoors with bad weather outside. Nice out guy was very nice.Paula Y. | Expérience générale
Rented here many times, Paul and the whole crew are top notch! Always a great experience.Gary W.
The gentleman in the office was awesome. However the online drop off was difficult.STANTON B.
Quick, easy and inexpensive! Love renting trailers from UHaul!Michele O.
Le client n'a pas laissé de commentaire.Jan M.
Le client n'a pas laissé de commentaire.Jody M.
I have rented Uhauls from this location over and over for a few years. However this time I was charged for the utility dolly which we didn't use even thou it never had a green zip tie on it. We had our own dollies. I also filled the gas up to where it was when I got it but was charged for 2 gallons of gas at $5/gal.Deb C.
Le client n'a pas laissé de commentaire.Cody S.
Le client n'a pas laissé de commentaire.Scott G.
Le client n'a pas laissé de commentaire.Kevin S.
great, friendly staff....wonderful experienceGary J.
Very professionalWanda G. | Expérience générale
.Tim T. | Online Move In
Le client n'a pas laissé de commentaire.Gary D.
Le client n'a pas laissé de commentaire.Terrence M.
Easy drop offJacob D.
Le client n'a pas laissé de commentaire.Michael M.
I'm very surprised and happy with my decision to choose you to store my belongings.Dean O. | Online Move In
Le client n'a pas laissé de commentaire.Craig D.
Le client n'a pas laissé de commentaire.Trudy B.
Le client n'a pas laissé de commentaire.Amy B. | Online Move In
Extremely rude/ unprofessional. No Covid precautions. The trailer was cover in dirt (inside)Kevin M.
I love the fact that my belongings are safe and secure and protected from to the weatherRichard S. | Online Move In
Le client n'a pas laissé de commentaire.Garrett K.
Le client n'a pas laissé de commentaire.Marc B.
Le client n'a pas laissé de commentaire.Bob K.
Le client n'a pas laissé de commentaire.Nona Z. | Expérience générale
Le client n'a pas laissé de commentaire.Corinne M.
Le client n'a pas laissé de commentaire.John K. | Expérience générale
Helped me upsize a trailer on short notice, worked perfectly, fast drop-off. Excellent shop!Timothy W.
Horrible Customer service, it seemed as though I was interrupting the team members working at the desk. One of them finally asked what I needed while playing a game on his phone. He had also had a massive amount of chewing tobacco in his mouth and was spitting it in front of us. Didn't say a word when helping us hook up the trailer.Bobby G.
Le client n'a pas laissé de commentaire.Laura G.
I think being charged 25 cents for a little over the millage was uncalled for. There should be a letter of the law vs the Spirt of the Law. Overall, everything was good.MARK R.
No complaints, the customer service representative was very polite and helpful. Thanks for everything.Doug C.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.William V.
Thank you very muchJohn M. | Premières impressions
Excellent service à la clientèleRuth A.
Thanks Terry! Thanks Paul!Kristine B. | Premières impressions
Thank you very much for taking good care of me. Appreciate the friendliness and helpful customer service.Gram C.
Le client n'a pas laissé de commentaire.Geoffrey R.
Staff is the best. Our storage units were clean and ready for us. Drop off was so easy. The facility is top of the line with the staff being the best! Merci!Mark R.
Trailer reservations could be cleaned up and provide both round trip or one way optionsâ€¦. One way sent us an hour past where we were getting our furnitureâ€¦.. took calling 3 different times to get a better suited round trip optionRichard M.
Very helpful - thank you!KATIE H.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Linda H. | Online Move In
Was exactly what I needed.David H. | Expérience générale
Get your app. To work better!Mark S.
GREAT CUSTOMER SERVICE REP... VERY FRIENDLY. HELPFUL. GREAT SENSE OF HUMOR. THE 15' TRUCK I USED DID NOT SHIFT WELL. I DID MENTION IT. NOT SURE WHAT THE ISSUE WAS. I ONLY HAD TO GO A SHORT DISTANCE... BUT I WOULD NOT HAVE WANTED THAT RIG ON THE HIGHWAY FOR A LONG TRIP.chris W.
Le client n'a pas laissé de commentaire.Lisa O.
Le client n'a pas laissé de commentaire.Nancy P. | Expérience générale
Le client n'a pas laissé de commentaire.Paul N. | Online Move In
Le client n'a pas laissé de commentaire.William D. | Expérience générale
Very helpful and very clean office area and storage unit very clean alsoNancy P. | Premières impressions
Le client n'a pas laissé de commentaire.Marritta H. | Premières impressions
Le client n'a pas laissé de commentaire.david g. | Expérience générale
Wasn't quite sure what to do, so had to find someone and ask. And I set the alarm off, but it wasn't a problem and the person I talked to was super helpful and friendly. It is sooo easy to use!!Michele K. | Online Move In
Le client n'a pas laissé de commentaire.Monty H. | Expérience générale
Le client n'a pas laissé de commentaire.Jeanene G. | Premières impressions
Clean well lit and secure. Priced well to boot!Douglas O. | Online Move In
Le client n'a pas laissé de commentaire.David H. | Premières impressions
Le client n'a pas laissé de commentaire.Debra F. | Online Move In
My only issue was that the width of the 5x10x10 door was considerably narrower than 5 feet. It made it very difficult to get a couch through the door with a wall right across from it. Other than that, everything was great; love the indoor storage.Diane V. | Online Move In
Le client n'a pas laissé de commentaire.Nona Z. | Premières impressions
Le client n'a pas laissé de commentaire.Sam S. | Premières impressions
Thanks to both Paul and Greg for all that you did in helping me!! I really appreciate it!!Chad P. | Expérience générale
Le client n'a pas laissé de commentaire.Bruce K. | Premières impressions
Le client n'a pas laissé de commentaire.Shawn L. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa B. | Expérience générale
Except the leak which got my stuff moldy in a climate controlled unit everything was goodCarol W. | Expérience générale
Le client n'a pas laissé de commentaire.Gail E. | Online Move In
The facility was great. Love the big doors for my box truck and the indoor loading area. Carts are available. Worked well for my storage during remodeling.micheal h. | Expérience générale
Terry was very thorough and helpful in getting our units rented and explaining the facility and offerings.Ryan C. | Premières impressions
Le client n'a pas laissé de commentaire.BO B. | Premières impressions
Le client n'a pas laissé de commentaire.Paula Y. | Premières impressions
Le client n'a pas laissé de commentaire.Amy H. | Premières impressions
Chippewa falls uhaul was very helpful, Eau Claire was NOT. That was the location I was supposed to be at, apparently they are not cleaning out their units to make their numbers look better. So people like myself are inconvenienced and have to drive an hour round trip for her dorm room furnitureCOLLEEN S. | Expérience générale
Le client n'a pas laissé de commentaire.Diane A. | Expérience générale
Le client n'a pas laissé de commentaire.Janelle S. | Online Move In
Le client n'a pas laissé de commentaire.Jesse C. | Online Move In
Very courteous and helpful counter person.Steven N. | Premières impressions
Only problem is my stuff in storage got wet because the roof leakedJohn M. | Expérience générale
Le client n'a pas laissé de commentaire.gail k. | Expérience générale
Le client n'a pas laissé de commentaire.Jim W. | Expérience générale
The customer service gentleman on duty was excellent. Very helpful.Tammy G. | Premières impressions
Here is the problem! When I signed up I asked the person at the desk to set me up as auto pay. When I got the first email bill I realized that it wasn't done. I called the phone number and after a 30 minute hold I paid online and tried to set up autopay, it was confirmed I thought. I therefore go Oreo the July bill as I thought I had auto pay. When I got. A late notice with a 40$ late fee. I called again and after a 22 minute hold got to a person who said he put me on auto pay and charge me 149$ for the two units. He said he didn't have the authority to waive the late fee. Said he would transfer me directly to someone who could. I was placed right back in to the call in line and a projected 26 min hold. I hung up . This morning I was charged the 40$ with no explanation.The phone system is awful and answered by people with no authority. VERY FRUSTRATING!!Roy S. | Premières impressions
The automatic lighting was inconvenient, as it kept going off, making it difficult to access the unitJeanne J. | Expérience générale
Le client n'a pas laissé de commentaire.Jarrod N. | Premières impressions
When sent the move in information a brief explanation of where the unit is located in reference to the building would be very helpful (inside, outside, behind building, etc.) Also I was told there would be a lock provided in my storage shed and there was not. Not a huge deal, but still a minor inconvenience.Thomas L. | Online Move In
Le client n'a pas laissé de commentaire.Jack H. | Expérience générale
The linoleum tile flooring is half-missing & very dirty in one storage unit, but the other unit is great. Keeping the building at max 85 degrees is a little too warm in the summer (we were sweating buckets when the building was at 80). Overall though, I really like this facility. It's secure & clean, and the people are friendly.CHRISTINA H. | Premières impressions
I appreciated the easy overall experience with zero issues over two years of using the facility.NICK S. | Expérience générale
I liked everything about the process except for the fact that I was assignef two 5 x 5 units rather than one 10 x 10 so I needed to go to the front desk to get a 10 x 10 unit. I would assume that was a system issue, not an on site issue.Elizabeth H. | Online Move In
Le client n'a pas laissé de commentaire.Melissa M. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony M. | Expérience générale
Le client n'a pas laissé de commentaire.Paul H. | Expérience générale
Le client n'a pas laissé de commentaire.NICOLE B. | Expérience générale
Le client n'a pas laissé de commentaire.Katherine N. | Expérience générale
I had no choice but to come into the store as nobody answered the phone at all. I was on hold every day for a week and at least an hour at a time. So I finally drove into the store to talk to a person. That was disappointing to have no one answer the phone!!Carol W. | Premières impressions
Le client n'a pas laissé de commentaire.Scott D. | Premières impressions
Le client n'a pas laissé de commentaire.Macy T. | Expérience générale
Le client n'a pas laissé de commentaire.Janine F. | Expérience générale
Le client n'a pas laissé de commentaire.darren m. | Expérience générale
Le client n'a pas laissé de commentaire.nicholas K. | Expérience générale
Neither one of my units had a lock in them.JENNIFER C. | Online Move In
You need more than 1 person at that facility to help people. To check in and out. Otherwise i would of rated it excellent.Paul H. | Premières impressions
In an email I received, I was told that I would have 24 hour access to my possessions. However, I arrived at the Lake Hallie location at 10:15 one night to find the doors locked and my access denied. I was moving my things from Eau Claire, so this was very inconvenient for me to have to drive back with all of my things and wait until the next day to unload. Upon further investigation, I did find the correct access hours online at the very bottom, but I am frustrated that the information online was inconsistent with information in the email.Lauren H. | Premières impressions
Le client n'a pas laissé de commentaire.Katherine N. | Premières impressions
Le client n'a pas laissé de commentaire.Alex R. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph R. | Premières impressions
can't see my units online. this is UHauls fault and not the GM at this specific location.Nicholas W. | Online Move In
Le client n'a pas laissé de commentaire.Jessica N. | Expérience générale
There was no staff that I could find at the Chippewa location, my daughter and I needed help luckily there was another family to help us with the unit and the lock. I reserved a spot online for Eau Claire weeks ago, drive there to find that all units were sold. I had to drive 30 min out of our way for this. The guy in Eau Claire was kind and patient with my rant. This is awful for uhaul to put this extremely poor service on the backs of your workers. I will never again rent from uhaul for storageCOLLEEN S. | Premières impressions
Le client n'a pas laissé de commentaire.Connor K. | Premières impressions
Manager at this Uhaul facility was very efficient, patient and helpful while straightening out my credit card issue.Sharon K. | Premières impressions
The worker was pretty crabby and wouldn’t believe me that the door didn’t openRiley J. | Online Move In
This was easiest part of my move In and out and Employees were knowledgeable helpful and very courteous. I would definitely recommend U-Haul storage everyone I knowDavid G. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca K. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa B. | Premières impressions
Le client n'a pas laissé de commentaire.Jeanene D. | Expérience générale
Lock was not in the unit as it should have been, but the facility manager quickly remedied the situation.Thomas H. | Online Move In
Le client n'a pas laissé de commentaire.Timothy R. | Online Move In
Le client n'a pas laissé de commentaire.Teresa D. | Expérience générale
clerk was rude and not helpfulDouglas H. | Expérience générale
The instructions were not clear regarding the vehicle entry areas. 2 of the vehicle entry doors did not even work (open). I was able to gain access to the storage areas and my unit without entering my personal key code. There was no lock in my unit as explained in the instructions, making me go back and forth to the office. I had to go to the office 3 times to complete my initial access to my unit. Staff was not as friendly or helpful as I expected.Angela C. | Online Move In
Staff was great. Next time I move. I will use Uhaul!!Jeffrey B. | Expérience générale
Le client n'a pas laissé de commentaire.Opal K. | Premières impressions
Le client n'a pas laissé de commentaire.Robert C. | Premières impressions
Top rate facility. The fact that carts are available for moving items was a real plus, in addition to having the ability to load and unload inside. The staff was very helpful and friendly. This facility is best in the area and seemed to have any size unit needed. The storage units themselves are well kept and monitored by staff so you know your items are secure.John L. | Expérience générale
The facility is clean and secure. I was shown how to access the building and taken to the storage unit after I set up the rental. It was really great that there were mattress carts and flat carts available to move items in and out of the building. A great experience overall.robert k. | Expérience générale
The gentleman was very nice and curious. He offered a few goodies to real me in. I was happy with my service.Lisa S. | Premières impressions
There was supposed to be a free months rent on storage if renting a uhaul. I believe we spent almost $2000 around December 1st and we asked about it February 18th and we never received it. DavidDAVID H. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony W. | Expérience générale
Le client n'a pas laissé de commentaire.Michael F. | Online Move In
Very clean and easy to unload and load. An excellent place to rent a storage unit. Would recommend it to all.Renee J. | Expérience générale
Le client n'a pas laissé de commentaire.Gary R. | Expérience générale
Easy to move in, great unloading area that we could pull the 26' truck into and stay warm and dry during the unloading process. Very nice facility.sarah S. | Premières impressions
Le client n'a pas laissé de commentaire.Charles M. | Expérience générale
Employee was knowledgeably, friendly, and helpfulDouglas H. | Premières impressions
Le client n'a pas laissé de commentaire.Patrina G. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica S. | Expérience générale
This is by far the best self-storage facility I have ever rented from. I highly recommend this one in particular to all those in need of this service. Great guys there, totally and for real they are!!Frankie A. | Expérience générale
Le client n'a pas laissé de commentaire.Kelsey R. | Expérience générale
Thanks Paul and your staff for a clean and well kept facility.Gregory B. | Expérience générale
Le client n'a pas laissé de commentaire.Rachel C. | Expérience générale
Le client n'a pas laissé de commentaire.Brenda B. | Expérience générale
Very good experience. Thank you!Steven T. | Expérience générale
Le client n'a pas laissé de commentaire.Tom W. | Expérience générale
Le client n'a pas laissé de commentaire.Jack H. | Premières impressions
Le client n'a pas laissé de commentaire.Monty H. | Premières impressions
Le client n'a pas laissé de commentaire.Mary C. | Expérience générale
Le client n'a pas laissé de commentaire.Mavis S. | Expérience générale
I will always choose U-Haul over anyone as long as the prices stay where they are thanksMike B. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca K. | Premières impressions
Le client n'a pas laissé de commentaire.Steven T. | Premières impressions
Le client n'a pas laissé de commentaire.Todd M. | Expérience générale
Le client n'a pas laissé de commentaire.Wendy S. | Expérience générale
The U-Haul on Prairie View Road in Chippewa Falls is the finest U-Haul facility I have ever seen. Huge selection of trucks and trailers, all the supplies in stock, and the storage facilities are beyond compare: dry, clean, well-lit, secure and convenient. I would recommend them without reservation.Katherine S. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan R. | Premières impressions
Le client n'a pas laissé de commentaire.Dawn G. | Premières impressions
Le client n'a pas laissé de commentaire.Natalie E. | Expérience générale
All of your staff, about 3 guys, were very friendly, helpful, and knowledgeable. I commend them all. Tom DocterTom D. | Premières impressions
Everything was greatArthur S. | Expérience générale
Fritz, Terry, & Paul always give awesome service. The others were not so warm in the past. These three men are outstanding and awesome. MerciCharlene U. | Premières impressions
Nice newer facility, friendly cooperative staffCarl M. | Premières impressions
Window on truck was not cleaned. Very little gas in truck. Dash board lights did not work.Donna V. | Premières impressions
Le client n'a pas laissé de commentaire.Mike W. | Expérience générale
Le client n'a pas laissé de commentaire.Holly B. | Expérience générale
Le client n'a pas laissé de commentaire.Renee J. | Premières impressions
Le client n'a pas laissé de commentaire.Rachel C. | Premières impressions
While the facility and staff were wonderful at Chippewa Falls Location, U-Haul policy and impersonal customer service on a company level will have us never recommending or using their services again. We rented a unit for our college student, paid a year in advance, needed the unit until June 1st, and per policy had to pay the entire month of June, no prorating. $45 for one day. If storage is needed at a later date, we will for sure look for a company that values their costumers hard earned dollar and loyalty.Justin P. | Expérience générale
I took one star away because I did not receive a diskus lock that I thought was to be provided. Not a huge deal I just went out and bought one. Otherwise no problems.Natalie C. | Online Move In
Le client n'a pas laissé de commentaire.Mike W. | Premières impressions
The GM is a very nice guy. I live in Eau Claire and need a storage unit about once a year and I will only use the Chippewa Uhaul because it is clean and efficient.Blake G. | Premières impressions
I was quoted one price by an employee, which I will not name and then another employee raise the priceand let me think I was getting it for the lesser price until I went to sign the papers and it was put on my debit card! So everyone please beware! I called them as soon as I got back to my place and ended up having to accept the price that I was given. Everyone is really nice though.Linda S. | Premières impressions
Excellent service! Friendly customer service.Kelly B. | Expérience générale
Too ExpensiveJon P. | Expérience générale
Awesome set up and I really like the pull in and unload feature and the carts for customer use. The staff was very friendly and facility was clean.Holly B. | Premières impressions
Definitely the best storage facility I've ever had access to. Prices are fair and the facility very clean and welcoming. Love the unload garage area. Staff was right there to help and very respectful and checked in very smooth.Alexandrea E. | Premières impressions
Idea great on paper not to mention recycling a large "out of business kmart store" and doing storage units ! Great idea . Until the moment comes to put ur ststuff in. A 2 room house would take forever because u have to cart small load to the equivelent of the back of kmarts. I would never use this place again due to th e serious hassle of carting in n out my stuff. A shame no doubt . Id cut atleast 1 pathway for a truck down th the middle with a couple branchs. Other then that im guessing it would failkyle o. | Expérience générale
Very smooth process. Excellent customer service. Loved being able to pull truck inside and that carts were available.Margaret J. | Premières impressions
Le client n'a pas laissé de commentaire.Sherry E. | Expérience générale
The garage is a huge bonus. Being able to pull your vehicle inside out of the elements is a tremendous advantage. The location in Chippewa Falls is top of the industry.Carrie H. | Expérience générale
Very helpful and nice staff. The building and storage unit was very clean and well maintained.Eric S. | Premières impressions
excellent all the wayPaul K. | Expérience générale
Very good ! Easy to get in and out of. Clean, price ok with what they had to offer. I will use again if the need comes about .Dean C. | Expérience générale
All the staff that I encountered were friendly and willing to assist to make each visit memorable. The manager communicated the policy and procedures and always made sure the customer were satisfiedErinn Z. | Expérience générale
Great facility.lynne c. | Expérience générale
No issuesGayle T. | Expérience générale
Guys were very helpful,even tho i was a little crusty after driving 7 hrs thru Indiana and Chicago. professional and efficientkyle o. | Premières impressions
unfortunately there was only one staff working, it was a very busy day, with approximately 8 customers in the hour and 15 minutes I was there. I returned later in the day for instructions.Brenda B. | Premières impressions
My initial interaction was with Kevin. He assigned me a climate controlled unit, I didn't want. Paul Z credited me with 1 month free & a credit for the overage. Contact by phone is difficult.Jeanne J. | Premières impressions
TOO MANY COMPLAINTS TO LIST HERE!Ojars Z. | Expérience générale
Paul , manager is very competent and helpfulelizabeth o. | Expérience générale
The drive-in stalls were large and well marked. Inside was well lit, felt very safe.Mel O. | Expérience générale
Love the new facility. My experience was great with moving in and out with one exception: the so called "music." Stop playing it. A tape on book would be better. Silence is free.Will S. | Expérience générale
Great service. Thank you! :)CHRISTY F. | Expérience générale
Paul did a great job on finding us the perfect storage room and location.Liz P. | Premières impressions
ExcellentTommy G. | Expérience générale
It was exactly what we needed moving out our college aged son.Patrick L. | Expérience générale
The service was excellent. The staff was polite, friendly and courteous.Douglas F. | Premières impressions
Very helpful, friendly. Very happy with my experience at u- haulJohn T. | Premières impressions
Not enough characters for me to fully express myself. Bottom line, the Chippewa Falls facility is top shelf in service and knowledge.Ralph S. | Premières impressions
Very impressive operation.Jim D. | Premières impressions
Thank you for the clean storage unit. We're ently moved to this area and needed a place to store stuff while we made the adjustment. Your place was close and handy. I recommend you to anyone SkutleysJames S. | Expérience générale
We rented a truck and they gave it to use for 24 hours so it was great!Tia A. | Expérience générale
Paul & his team are simply AMAZING. Fantastic customer service from everyone there. Facility was always clean. All supplies were easily available for purchase. They are an asset to your Brand.Teresa N. | Expérience générale
Very helpful and a very nice businesslynne c. | Premières impressions
They were very helpful in getting us set up with a storage unit. The owner spent extra time answering all our questions. Very friendly staff, and great customer service!Heather M. | Premières impressions
Excellent service!Geralyn F. | Premières impressions
Quick response time. Professional and friendlyKELLY W. | Expérience générale
Nice people.Tong L. | Expérience générale
The GM Paul was very helpful and wiling to help. I would recommend people go to this store for rentals and storage.TERRY Z. | Premières impressions
S.O.Dean C. | Premières impressions
Great on time service.Brenda H. | Expérience générale
The facility, availability, friendliness of the staff, were all outstanding! I highly recommend this facility to anyone looking for storage or any other U-Haul services! KimberlyKimberly R. | Expérience générale
Love this xtra clean and super huge storage facility. We also rented trailer and truck from Uhaul that made our move a very easy way get up here. This location in Chippew Falls is the best!!Steve G. | Expérience générale
I am very pleased with the storage unit and unloading/loading inside out of the weather elements.Adelaide F. | Réservation
Box was delivered late.Emily B. | Expérience générale
very professional and personable staffGary B. | Expérience générale
Was charged a storage fee for the 3 boxes used for the move, even though the facility was not able to deliver the boxes due to not having a driver. I was told I would be reimbursed, still waiting.Pablo T. | Expérience générale
I have never used this facility. However my experiences with uhaul were not overly pleasant, and this type of confusion was a major part of that. Very poor communication and understandingMegan F. | Expérience générale
Paul is a great and friendly person! I will rent again! Easy pickup and drop off! Merci.diane A. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!