Évaluations des clients U-Haul Moving & Storage of Lake Norman
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Lake Norman
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Ken J. le
Parking at the entrance is tight. Everything else met expectations. Staff always helpful.
Victoria B. le
The entire staff are so friendly and knowledgeable. If I am ever in the need of a storage unit again, this will be the very first place I will go!
Andrea A. le
None
Matthew K. le
I was only a short term tenant, but the staff at U-Haul Moving and Storage of Lake Norman were top notch. They were very friendly, helpful, and accommodating. I would highly recommend them.
nicole l. le
friendly staff but... NO parking, so difficult to maneuver. narrow hallways, minimal carts for use, no lights in unit, light in hall not working, so had to use flashlight to find things in unit.
Glenn J. le
Excellent facility. Would highly recommend to a friend.
Matthew K. le
Great experience. All the staff I worked with at the Cornelius location were responsive and helpful. The rental truck was clean and reliable, and the storage unit I rented was convenient.
Brandon D. le
Staff was really nice and accommodating.
nicole l. le
rental and pickup of truck was fairly easy, but was next to impossible to get a hold of anyone, and took days to resolve a billing issue and countless time spent on hold. that is why the low score
Kristin B. le
Couldn’t have been happier with the service I received.
RICARDO D. le
Great customer service and pricing. Thank you!
MARK C. le
loader price was 50.00 dollars, I agreed. when complete I paid 50 and a 20 dollar tip he was happy. Store staff wants another 30 dollars has harassed me with text and phone calls nonstop.
Steven Z. le
The facility is top notch. The staff is very helpful. I would recommend this facility to anyone that needs a storage facility and we will use them again if we need a storage facility.
RAMONA J. le
Was very pleased of the kindness shown to my son, Alex, when he moved my contents out. Your actions were very much appreciated, as it was near the time you were closing. Thanks again. Ms Ramona Jordan
Karl T. le
I have used this facility many times over 20 years... Very reliable...ktw
Mary P. le
Excellent customer service. Julie, Brittany and Ray were professional, friendly and very helpful during our relocation process. Will certainly use this location if needed in the future.
Aura R. le
Thanks very good attention
Mark S. le
A remodel of my local condo required a temporary move out of my stuff. You provided me with a “one stop shop” with a truck rental, storage space, and moving labor. I had a very positive experience.
Vernon T. le
The employee was courteous very helpful she took time to explain and showed me a few storage unit! She was very very helpful!!
Adam L. le
Office staff was also extremely helpful and would go above and beyond to help our move less stressful
Aura R. le
Nos recibieron muy bien y nos brindaron una Exente Atención Gracias.
Jane E. le
Ease of self move. Manager very helpful.
Ruth E F. le
Everyone are very friendly and I will return to this location
GLORIA D. le
Wonderful staff has always been very helpful! Facility is well-maintained and secure. Thank you so much!
Dale R. le
The whole crew was personable, nice, and laughed the whole time. They really seemed to enjoy what they were doing. The unit was clean except for a rat trap but that is understandable.
John G. le
Melissa was an outstanding sales person and responder to my questions. Further, she facilitated check-in in a manner that was smooth, positive, and fun. Now, I am off to pack and move!
JOANNE E. le
The people who work here are always friendly and supportive. I've always been happy working with them. The place is kept clean and tidy.
Jeff G. le
Very convenient. Always friendly staff and willing to help. Parking is a little tight, but people are in and out to make loading/unloading easy.
Chirstoper C. le
Excellent
Walter J. le
Good people
Ruth E F. le
Amy and Julie very nice people.
JOHN P. le
Easy to enter and exit and at the same time extremely secure. Always clean and moving supplies are abundant. All employees were friendly & provided excellent service. Would return to this location!!!
Timothy M. le
Melissa Neal did everything she could to help us! (loaded truck, changed plans, hurricane on the way) She was fantastic! She went above and beyond and I'm grateful for her service. Well done!!!
Ruth E F. le
Melissa, was very helpful on the phone.
Danna R. le
I want to thank Melissa and staff for making a very frustrating day easier to deal with. They were so vey accomdating with resources and their knowledge of the process. We thank you very much! D
brenda b. le
Staff easy to work with. Employee Julie was especially helpful.
Paul P. le
Melissa and her staff are the best! One of the best customer Service's experience I ever had! They went well above and beyond to help me out returning my Ihaul truck and getting me situated into my s
Ashley M. le
Great customer service!
Nancy S. le
Great people at this site!
WILL L. le
Quality facility with a great staff.
Kara R. le
We always use this store even though it is not closest to our home. The service is efficient and always friendly and helpful. You have a very good manger here! It's rare. Please reward her :-)
bill c. le
Excellent experience
Brad M. le
The truck I used to move in had not been updated with workable wipers , as they were literally falling off as I took truck away . The young lady replaced them promptly though .
Eugine m. le
Clean and convenient