Awesome staff!JAMES K.
Customer Reviews for U-Haul Moving & Storage of Lake Square
Pour nous contacter
Leesburg, FL 34788
(North of the Lake Square Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
When I picked up the truck the check engine light was on. The girl cleared it and of course it came back on at the beginning of the next day when I was fully loaded and heading 600 miles. So we had to stop and find a uhaul place to tell me what the problem was and if it was safe to drive. We stopped in to Car Time in Bunnell, Fl to do that, those guys were great. But it was very frustrating to have to deal with that issue. How is it that a truck was not checked out prior to being rented? And it also took almost an hour to pick up the stupid truck. Not my best uhaul experience that's for sureROBERT R.
Great Location and Staff.DAVID F.
Le client n'a pas laissé de commentaire.ANNE L.
Great customer service, she deserves a raise.RANDY T.
All went well. Everyone we met was professional and helpful. It made my Mum, Kym, relax, knowing all would go well. Thank You, Tina Carrtina C.
Le client n'a pas laissé de commentaire.sandy c. | Expérience générale
Le client n'a pas laissé de commentaire.ESTHER M.
It was all good & went well. You could improve your 1-800 number as you have to wait forever before you can talk to someone.ruth B.
A lot of dents in a truck that has less than 20k miles.DANIEL G.
Staff is not friendly.WILLIAM B.
Where do I begin... Let me 1st say there are some great staff members here That do try to go out of their way to help you. But then you run into the ones that just really want to ruin your day. Like going in in finding out the handle has been broken off the door going into your storage unit and being told we have to wait until the manager comes back off a vacation to have it fixed. In 2 weeks later it's still not fixed. Or walking into the climate control building and it's smelling of cat pee P. And being told it's not my fault I didn't put the cat in there! But my all time favourite thing of all was when the guy in the next unit that it was great to poor stuff over the wall into our unit. We pay good money to have our belongings kept safe & available not to be abused.JERI R. | Expérience générale
Le client n'a pas laissé de commentaire.JOYCE C.
Le client n'a pas laissé de commentaire.JACK M. | Premières impressions
You charge way too much will never use you in future you took whole month rent when cleared out before the month was over.RONAK P. | Expérience générale
Verify & Confirm customer's email, and contact info on order My order had another customer's info on it.LLOYD J.
Le client n'a pas laissé de commentaire.BRODERICK W.
Le client n'a pas laissé de commentaire.JESUS M.
Le client n'a pas laissé de commentaire.Robert I.
Le client n'a pas laissé de commentaire.KIMBERLY R.
Well let me start off the prices are full of shit and the mileage be way off and then wanna charge the person for y'all fuck up sure won't get another chance to get over on this costumer again.THOMISHA S.
Le client n'a pas laissé de commentaire.Andrew G.
Was dissatisfied because I had rented a truck and it was to big and uncomfortable to drive and wouldn't fit in my gate and they wouldn't credit me or help me I had to do a whole new rental so a waste of 100 dollarsShavon A.
The interior of the truck had a oily black residue when we picked it up.Paul K.
Le client n'a pas laissé de commentaire.Robert T.
The U-Haul store in Leesburg Florida listed the wrong equipment number on my equipment contract. This caused much confusion, for the drop off location and myself. The next time I need to get a rental you can bet I'll look elsewhere other than U-Haul.GERALD C.
Le client n'a pas laissé de commentaire.Trefor P.
When we picked up the U-Haul they told us it was on full. I contested the gas level because it was on 3/4 and now got an extra charge for not returning it full. I sent a picture of it right after we got the truck.RAECHEL T.
Vicky that delivered and picked up the box was awesome!!! Also Kathryn at the Leesburg store was excellent!!Teresa H.
Le client n'a pas laissé de commentaire.sandy c. | Premières impressions
Le client n'a pas laissé de commentaire.NICHOLAS S.
very confusing online experience. Attempted several times before I was able to book with clarity. Texted me to ask if someone could call me. Responded yes. No one called. Typos in the experience pages rattled my confidence in the process. 125 $charge to drop off the container is excessive.David G.
This was an excellent location however it is not where I made my initial in person reservation. I was switched here because the equipment I was told would be available became unavailable. This resulted in me having to spend more time driving a longer distance to the location, incurring additional mileage in the pay per mile contract, and paying more for mileage and fuel. It was an big inconvenience especially since I planned my move around the initial location.Mark C.
Le client n'a pas laissé de commentaire.GUILLERMO R.
In and out in 5 mins.Mark and Betty L R.
everyone was super. Thanks for a great experienceJerry B.
No cruise control. Long drive without it.. something for u haul to think about when replacing trucks. Overall no problems!!Norris S.
Le client n'a pas laissé de commentaire.Michael W.
Called for over billing and call went to regional office after on hold 25 minutes. Tried calling for 4 hours and all calls went it regional office. Drove to dealer after work to settle over billingJames B.
Would have preferred the location that is closer to my house, but they apparently didn't have any inventory available.ERIC S.
Uhaul has done nothing but awesome things on my move this year.KENNETH C.
Le client n'a pas laissé de commentaire.patrick B.
Le client n'a pas laissé de commentaire.SHARON V.
Le client n'a pas laissé de commentaire.RICHARD R.
Was Greeted When We Returned The Trailer....And Was Helped To Put Trailer Back In Line.Charles A.
When someone rents a motorcycle trailer make sure they get what you told them they would get. I rented a motorcycle trailer and got a cargo trailer with a ramp. Not a motorcycle trailer ðŸ˜•JOFA TRANSPORT L J.
Le client n'a pas laissé de commentaire.richard B.
Le client n'a pas laissé de commentaire.Lisa G.
Wanted 10 ft truck not availableDENISE M.
The equipment looked rusted out and noisy. I was worried till I returned it.BEKER S.
Le client n'a pas laissé de commentaire.JOHN P.
Le client n'a pas laissé de commentaire.Maricela B.
Le client n'a pas laissé de commentaire.SAMMER A.
A 1 service, start to finish.ðŸ‘Lawrence Z.
Le client n'a pas laissé de commentaire.ROGER B.
Le client n'a pas laissé de commentaire.roger B.
Le client n'a pas laissé de commentaire.Cynthia B.
Le client n'a pas laissé de commentaire.OREN W.
The check in process still took about 10-15 minutes even though I completed the pre check in process on line. You need to streamline the process.ANDREW W.
Le client n'a pas laissé de commentaire.Douglas T.
Le client n'a pas laissé de commentaire.Miles S.
Le client n'a pas laissé de commentaire.Lester W.
Le client n'a pas laissé de commentaire.GARY T.
Le client n'a pas laissé de commentaire.PAUL B.
Le client n'a pas laissé de commentaire.Will S.
Le client n'a pas laissé de commentaire.THOMAS W.
give a few free miles on your rentalsCHRISTINE G.
Le client n'a pas laissé de commentaire.CLIFFORD S.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Ryan S.
Felt bad for lady she was swamped and all by herself. Should have more workers to help customers. I waited a long time.JOHN J.
Super friendly & courteousEUGENE A.
Le client n'a pas laissé de commentaire.STANLEY E.
Great crew at this location!JOHN C.
Bring employees from other stores to this one for them to see how an understaffed shop excells in customer service!Eduardo G.
Excellent customer service.KEITH D.
Le client n'a pas laissé de commentaire.TAYLOR C.
Le client n'a pas laissé de commentaire.ARTHUR B.
Trailer looked brand new. It was great!Richard E.
Le client n'a pas laissé de commentaire.Dale J.
Le client n'a pas laissé de commentaire.Hal H.
Le client n'a pas laissé de commentaire.Janet B.
Le client n'a pas laissé de commentaire.Gary T.
Le client n'a pas laissé de commentaire.George B.
First time use abs we are very pleased and will be return customer. MerciRaymond M.
Catherine was very helpful and efficient. She was patient with me and explained everything I needed to know being a newly renter. Her customer service is impeccable! Tytianna B. | Premières impressions
Le client n'a pas laissé de commentaire.Kenneth C.
Nice trucks and good serviceRAYMOND P.
Great Service and postive experience.Francis R.
Everyone was fantastic!!JOHN D.
Le client n'a pas laissé de commentaire.TONESHA G.
Le client n'a pas laissé de commentaire.Raiford B.
Staff exceeded expectationsRonald R.
Very nice customer servicePATRICKJOHN R.
Le client n'a pas laissé de commentaire.JAMES FORD L.
Le client n'a pas laissé de commentaire.Frederick F.
When dropping off my rental had to wait 30 min to talk to a representative ther was only 2 people in front of me several people behind wer very irritated and frustrated ther was 2 people working one was not trained apparently and kept asking the other girl who was the best employee ther fast efficient how to do the computer entries ever 2 min. Train your employees before leaving them out on the floor to cause long lines and frustrates customers because they dont know what ther doin. Also I could have avoided this whole wast of my time if ther was just a dropoff for returns but as i was told by a employee ther is a 20 dollar charge for just dropping the keys off in a dropbox. As it is now much easier to rent a truck from home depot and lowes for moving furuwhich i was doin or just local truck needs. I have used uhaul alot for long haul movin but for a ine day local rental its not worth the hassle and paperworkJASON B.
1.) long line, long wait to pickup equipment. 2.) Trailer tire had a slow air leak. This is a safety issue. After sitting 3 day as I loaded trailer, The tire was almost flat. I had to put air in it a total of 3 times over a 7 day trip.Frederick P.
Le client n'a pas laissé de commentaire.Tina Q.
Le client n'a pas laissé de commentaire.Richard R.
The staff was great. Got the truck quick and checked back in quick.Catherine M.
Le client n'a pas laissé de commentaire.Jeff W.
Le client n'a pas laissé de commentaire.Jill J L.
Le client n'a pas laissé de commentaire.Anita N.
Superior service as always. Everyone is always professional and courteous and I highly recommend the services.Suzy K.
With the exception of being locked inside the fence overnight with both of our dogs and our then 9-year-old daughter after we paid the upgrade fee to allow for 24 hour access, our experience during the term of our agreement went relatively smoothly. That was until March 1st of 2020 when we moved our belongings out of our storage unit and notified staff that we no longer required use of the facilities. At that time we were paid through the end of February of 2020. The on-site manager even let us borrow a screwdriver and a broom to sweep out the unit before we left. So there is no question that we notified staff we were ending our rental term with Uhaul at that time. Uhaul has consistently continued to charge me monthly rent and just this month completed the process of "selling" our belongings within the unit (it was empty) to apply toward our balance despite several emails informing them that the unit had been empty since 03/01/2020. According to their records I now owe them over 2 000 $for a years plus worth of monthly storage fees for a unit I did not use in that time frame. So, I would say my overall experience with renting a storage unit from Uhaul of Lady Lake went about as poorly as could be imagined. I fully expect I will need a lawyer to clear up the mess they have created.Mary P. | Expérience générale
Sending notices and late charges i find outrageous, besides is expensive.jaiiro h. | Expérience générale
MY STORAGE UNIT WAS FULL OF BUGS AND ALL OF MY THINGS WERE DAMAGED!Leon B. | Expérience générale
Le client n'a pas laissé de commentaire.RYAN C. | Expérience générale
Le client n'a pas laissé de commentaire.Lloan Ronada M. | Expérience générale
You are doing fine! (More counter staff would help to reduce wait time).Keith W. | Expérience générale
We had to rent a larger unit and transition was easy. Definitely would recommend.THAREASSA G. | Expérience générale
Le client n'a pas laissé de commentaire.John H. | Premières impressions
Le client n'a pas laissé de commentaire.JORGE T. | Premières impressions
Being required to purchase a padlock there was a real issue for me. I had a padlock but was told I had to purchase one from them. I hope I don't ever have to use this facility againjanice m. | Expérience générale
Le client n'a pas laissé de commentaire.Frank C. | Expérience générale
I had mice problems and some of my things were damaged.BERNICE V. | Expérience générale
Jeremy was awesome he went above and beyond with helping me with another storage unit ! Exceptional customer serviceDebra N. | Online Move In
Le client n'a pas laissé de commentaire.Stephanie T. | Expérience générale
Le client n'a pas laissé de commentaire.Stephanie T. | Premières impressions
Le client n'a pas laissé de commentaire.Jose M. | Expérience générale
Le client n'a pas laissé de commentaire.shannon f. | Premières impressions
Le client n'a pas laissé de commentaire.MARIA D. | Expérience générale
The manager is rude and tried to charge me extra charges for no reasonJENNIFER P. | Expérience générale
Le client n'a pas laissé de commentaire.Cheryl K. | Expérience générale
Le client n'a pas laissé de commentaire.gary j. | Expérience générale
From bringing our personal items from the Chicago area here to Leesburg in two X-Boxes and then transferring them to two climate- controlled storage units while we found a home in the area, and finishing with the moving company having no problem loading everything up and bringing it to our new home, I could not be happier with U-Haul. Alexandrea here at the Leesburg facility was very friendly, helpful and professional in every aspect. For example, she used the forklift to move our two X-Boxes closer to the storage units door to save us time and steps with the unloading. I have given many recommendations already for using the U-Haul methods in moving. Merci.Thomas G. | Expérience générale
Le client n'a pas laissé de commentaire.Paul S. | Expérience générale
Le client n'a pas laissé de commentaire.melissa b. | Premières impressions
Le client n'a pas laissé de commentaire.Jose M. | Premières impressions
Very helpful. Even recommended a great guy to help move larger items.William L. | Expérience générale
Great experienceArthur E. | Premières impressions
The staff was extremely helpful to me during my move not only did I come at a bad time during a Corona upright but they were so friendly they help me with so many things and I most definitely will use them again and tell others I was extremely satisfied and happy with the service from U-Haul and I thank the people there so very much for helping meSandy R. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas q. | Expérience générale
Le client n'a pas laissé de commentaire.Carmen O. | Expérience générale
Le client n'a pas laissé de commentaire.Erika W. | Expérience générale
Le client n'a pas laissé de commentaire.steven b. | Expérience générale
Skye and Alexandria are great. They took good care of my storage and I am grateful!Jeffery S. | Expérience générale
Excellent service à la clientèleRoberto L. | Expérience générale
The manager at this is incredible she works with you and she’s very well trained.Ja-Hiya H. | Premières impressions
Broken outside door on E unit took too long to fix.Gary C. | Expérience générale
Karl was very friendly and he made me feel extremely comfortable. He went out of his way to assist me to the best of his knowledge and he did a great job.Barbara B. | Expérience générale
Everyone there were, polite, joyful, accommodating, they were the best U-Haul store that I've been too. excellent in every way. The only problem I saw was, the soft floor in the 10X10's.James O. | Premières impressions
The associate was very helpfulMAry J. | Premières impressions
Great Staff and Facility.New Directions H. | Expérience générale
i never have any problem there, great and cordial customer serviceHappy Manatee A. | Expérience générale
Friendly competent staff.Paul H. | Expérience générale
Thankyou. You went over and above trying to get me a different truckBONNIE V. | Premières impressions
Had no issues. Served our purpose well!PRESLEY T. | Expérience générale
Excellent.! Returned moving truck and rented a storage space-excellent people!Paul S. | Premières impressions
Your staff and associates were very professional and helpful in assisting me with any questions that I had with my unit. Thanks JprimusJeremiah p. | Expérience générale
Clean, well organized, easy to get to storage unit, easy return of truck and trailer. Brady Rome was very pleasant. I would definitely recommend this location for moving and storage.Linda K. | Premières impressions
Everything was handled quickly.Dennis A D. | Premières impressions
Have a sturdier automatic gateHaran K. | Expérience générale
Professional staff and friendlyGertrude M. | Premières impressions
Nice people very helpfuldavid s. | Expérience générale
Very quick and friendly service with lots of available options.Susan J. | Premières impressions
I have been a customer for several years and more than pleased with the way the facility has been run.KENNETH F. | Expérience générale
Quick servicedavid s. | Premières impressions
The access gate to enter thru with a pass code was open 24-7 when I went there early one morning the gate was wide open and appeared to be not working, which means any one could enter the facilityTimothy G. | Expérience générale
Jeret and the other staff was very nice, but the storage unit sizes are misrepresenting and should not be charged the same price, because that’s misinforming and cheating with the prices.Barbara B. | Premières impressions
Great service as usual.William B. | Expérience générale
AucunKATHRYN P. | Expérience générale
Everyone was very nice.Sonja T. | Expérience générale
Great people, very friendly.Sonja T. | Premières impressions
Everyone was very professional and extremely helpful . The truck was an excellent choice to make our move easier. Everything thing went smoothly which is s good thing because moving is stressful!!CORRIE S. | Premières impressions
workers were friendly and the process was quick. Just what I was looking for.Robert Z. | Premières impressions
.florence m. | Expérience générale
We enjoyed doing business with U haul. Have recommended them to many people.Mary H. | Expérience générale
Staff was on point.brittany b. | Expérience générale
I used a climate control storage for a year w/ Uhaul for my business. It was always clean & easy to access. They provided carts to take my stuff in & out of the facility. I'd recommend Uhaul.Krystal r. | Expérience générale
My Container arrived on time and nothing got damaged along the way. When I emptied the container and called to have it removed, they came in a timely manner.Donald T. | Expérience générale
My storage unit was on the fence side so when we had to load our stuff we had to walk it all the Way down to the end of the unit . Our truck and trailer could not get in their area is too narrow .Linda D. | Expérience générale
Very happy no problemsChevis D. | Premières impressions
They were very friendly and helpful. I would use them againHarrison E. | Premières impressions
Very helpful and informative. Thank you for your service.Ernstine T. | Premières impressions
We closed a bank account & attempted to update the new account on website. Website would not save new info and caused a few late charges. Had always had auto charge before. Otherwise good experienceNATHANAEL F. | Expérience générale
Will use U-Haul again when necessary.Jim M. | Expérience générale
Timely service and the facility is very clean.Jim M. | Premières impressions
Very helpful and friendly servicerobert S. | Premières impressions
.CHRIS C. | Expérience générale
Easy check in and check out. Thank you for reminder of up coming payment due. Everyone very friendly and polite.Linette C. | Expérience générale
Completley Satisfied.David E. | Expérience générale
Our Ubox was stored here and then delivered to our home. Alisa, the person responsible for the delivery provided exceptional communications and prompted delivery. Merci.Vito L. | Expérience générale
Very professional. Ihave recommended others .John R. | Expérience générale
The customer service, store, and storage areas were extremely clean and organized.florence m. | Réservation
U-Haul made my move easy. EXCELLENT helpful and friendly service from beginning to end. Merci.SANDRA R. | Expérience générale
Was never in the facility but everything else was great. Only marked all the questions because it wouldn't let me submit otherwise.kathleen w. | Expérience générale
A+Terry W. | Expérience générale
Brady and the staff were all very helpful starting from my reservation, storage, & towing needs as well as getting me checked in and out quickly. They made my move less stressful. Merci.Sherry L. | Expérience générale
The staff was very courteous and helpful.Donna H. | Réservation
When we first signed up the lady was not only very nice but went out of her way to help us.....yesterday when I went into the office to check out....I was greeted but the man never stopped what he wasDavid B. | Expérience générale
Only problem is that pulling car trailer on 26 foot truck is very hard to find gas pumps to pull into. And it seemed under powered. A Diesel fill up at truck stop big rig pumps would be very easyGreg P. | Réservation
I was satisfied with my two UHaul locations, my UBox and my two movers. I had brought things from CT to FL. My only negative would be that I wish the UBox came in various sizes or that it was bigger.regina o. | Expérience générale
Everybody was real nice especially Eddie.jimmy a. | Expérience générale
Would recommend to anyoneSharon M. | Expérience générale
Happy with service. Friendly & knowledgeable staffCheryl M. | Expérience générale
I won't have been able to complete moving everything into storage if it was not for the help that I received from the staff. I want to Thank you all againArnold K. | Réservation
We had some ants that infested our belongings in the storage locker. Brady worked with us and was very fair with the outcome. Will continue to do business with that facilityTIMOTHY E. | Expérience générale
Do not leave any extra gas than what you started with, they do not give refunds!Jerry B. | Réservation
WonderfulBetty E. | Expérience générale
Thanks Brady & Edward they were greatmichael m. | Expérience générale
great place nice people Brady very helpfulmichael m. | Réservation
Location was convenient and personnel were friendly and helpfulLAVONNE D. | Expérience générale
U haul did what was promised. Dropped off box. Delivered early. Had box out and waiting to be in loadedPatricia H. | Expérience générale
Staff went above and beyond to make sure I was taken care of and satisfied.Angela M. | Réservation
Very helpful and courteous!!!!Sheila D. | Réservation
Very well stocked, clean and convenient facility. Staff was very friendly and helpful.GILBERT P. | Expérience générale
Excellent serviceMatthew B. | Expérience générale
Very friendly and professional staff. Clean unit and facility.Ebonie S. | Expérience générale
Allison and Kim from Ocala office We're exceptional handling the logistics and communication which was very helpful during my long distant move. The Uboxes provided enough space for for things.Michelle O. | Expérience générale
Wish I could leave good feedback, But we had dead RATS is the unit and had to discard many items do to rats living in boxes, etc. Personally, would not use there storage again. Francis.Francis M. | Expérience générale
First time using U-HAUL BOX and would recommend to anyone to do the same it was a good decision the price is right and so is the service.Yvonne E. | Expérience générale
Excellent service.Kyaw M. | Expérience générale
Amazed this place stays in business. Employee turn over was constant. IF someone was available they did not know how to help. Prices were constantly being raised but service was getting worse.John R. | Expérience générale
Excellent location, facility, and staff. I highly recommend it to all.anthony d. | Expérience générale
One negative: storage (outside 10x10) began to have worms eat through the plywood flooring. I know they were worms because I saw them retreat when I opened the door. Luckily, I was moving out anyway.Cynthia F. | Expérience générale
Facility was clean, they meet our needsTia S. | Expérience générale
Staff was very nice, helpful and friendly. They got me in and out quickly.Arthur M. | Expérience générale
Chris seemed to always be there and was helpful during my transition from the north.Christopher N. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!