Le client n'a pas laissé de commentaire.karen m. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Lake Square
Pour nous contacter
Leesburg, FL 34788
(North of the Lake Square Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great storage, but be aware of people bringing trailers in behind a truck. it was kinda difficult to navigate through with all the pod units around. the one in the back aisle blocked us a little.Andrew S. | Expérience générale
Le client n'a pas laissé de commentaire.Gary A.
Didn't have the vehicle type that I had reserved on the night I was set to pick up. Called and complained and said it would be corrected for pick up the next day but when I got there they had not set it to ride share as I requested so it took a lot longer then it should have seeing how I had to call to be able to get the van. When I went to return it last night again the app would not allow me to do it so I had to go to the website which again took longer than it should have!NEIL M.
Le client n'a pas laissé de commentaire.Marsha C.
Have more prompt service. I waited for 15 minutes to get someone to check me in. I waited another 15 to 20 minutes to get service when I dropped it back off.Theodore S.
Le client n'a pas laissé de commentaire.James K. | Expérience générale
too costly , same trailer few month ago was $ was 34 dollares , now it want 90 $dollares and the lot was full of truck ..MOSES M.
The staff was super friendly. Its always a little stressful - trying to get in and out of there. Even using the mobile check in - its slow. And when I was there, they were struggling with the credit card machine - trying to get someone to repair it. So my info had to be entered multiple times and the credit card manually added. But - the woman I think was the manager - remained cool, calm and gave instructions to each employee in such a way so that even stressed, I never felt like things werent out of control. This was definitely one of the better experiences I've had at a UHaul - thanks!MARIA S.
Always such a great experience renting from this location.David Brian G.
Great service, friendly atmosphereTIMOTHY E.
Le client n'a pas laissé de commentaire.WILLIAM L.
Le client n'a pas laissé de commentaire.Flin D.
Asked specifically for a open motorcycle trailer, when I went to pick up they had none, got utility trailer instead.GEORGE ALBERT M.
Le client n'a pas laissé de commentaire.Eugene W. | Online Move In
Le client n'a pas laissé de commentaire.PATRICK G.
Thank you! Uhaul made our move less stressful.Jackie K. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph S.
More agentsDAVID M.
Le client n'a pas laissé de commentaire.Valentin R.
Le client n'a pas laissé de commentaire.Valentin R. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARDLEE E.
Le client n'a pas laissé de commentaire.David M.
Everything was very goodRONALD B.
I've rented from U-Haul several times this year and each time has met my expectations and standards. I'll be back, as I have at least one more rental to make. Thank you, COLONEL H. US Army Ret.KEVIN H.
Le client n'a pas laissé de commentaire.CLIFFORD S.
Very friendly staff.Bobbi D. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARD I.
Friendly and professional staff!Anthony K.
Le client n'a pas laissé de commentaire.Heather P.
Le client n'a pas laissé de commentaire.MICHAEL T.
Only used one furniture pad. The amount supplied took up packing space. Overall, everything went as planned. Delivery at destination was extremely smooth.PAT D.
Eliminate long wait to return vehicle. I had to wait 30 minutes before someone came to check me back in.CHARLES B.
Le client n'a pas laissé de commentaire.DERROL C.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.JAMES V.
Great service; quick with hitch installed in only an hour!Greg P.
Even though I had some issues with my phone reservations for my hitch, today went very smoothly with the installation. I highly recommend location for hitch Installations.Linda T.
Le client n'a pas laissé de commentaire.STEVEN T.
Le client n'a pas laissé de commentaire.CAROL B.
Le client n'a pas laissé de commentaire.Kate M.
This comment is for the excellent service provided by Nelson and the manager katherine very good service to say the least of this location very impressed and definitely using them for next country wide move againIRVING D.
Check in is fast and easy. Never had to go inside. Nice and friendly staff.DONALD P.
I had a lot of difficulty ever trying to get a hold of a person on the phone. Had trouble paying my storage bill. Also my unit was broken into and ransacked. I didn't receive any compensation or apology from the staff. Overall I was disappointed in the storage experience from U haul.Connie K. | Expérience générale
Good serviceWILLIAM Z.
Slow response time. New employees.ELIZABETH C.
Le client n'a pas laissé de commentaire.KENNETHWAYNE U.
Le client n'a pas laissé de commentaire.CHAD C.
Although we were not completely happy with the vehicles we rented, we were very happy with the customer service at this facility. Everyone was very helpful and pleasant, especially Skye who bent over backwards to rectify a difficult situation, putting herself out in the process! We will use this location again.MICHELLE B.
Le client n'a pas laissé de commentaire.Phil D.
Le client n'a pas laissé de commentaire.THEODORE JAMES S.
Keep up good workFrank K.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.Joyce P.
Great customer service! Very friendly.LEANDRO O.
Hard to get in and out of the lot, but there was plenty of equipment available and the staff was excellent.BRUCE M.
Le client n'a pas laissé de commentaire.LEE P.
The woman at the counter was extremely rude and condescending. Said to my male counterpart, "men aren't good for anything except driving." Very unprofessional and unprovoked. All he did was stand there and she went off on her feminist man-hating rant. Stuff it. We will go somewhere else.SCOTT M.
I can not suggest any improvements for the next person as the Woman who helped me was efficient, friendly and we got exactly what we needed. The truck was clean and enjoyable to drive. Merci!SHARON C.
Le client n'a pas laissé de commentaire.SHARI L.
Not charge 20$ to hook up you vehicle on the car hauler, your already paying a price to rent it, that should be included in the price.mona W.
Le client n'a pas laissé de commentaire.Stacia R.
Good service once I got to the desk.DAVID B.
Taylor provided outstanding service, even checking in our truck, although it was a bit after closing hour.Wilson O.
Le client n'a pas laissé de commentaire.DEBRA C.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.HARRIS R.
Staff was great so unless you pay for my rental next time I can't think of any improvement for this location.Phil S.
Le client n'a pas laissé de commentaire.DEBORAH W.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.MARY H.
Very good service but had to wait a bit since there were not many agents available. The people who were assisting customers did a good job but the system made it difficult to get rentals out quickly. Also had to wait a while to return the truck but when my turn came all went well and was done quickly.JAMES P.
Le client n'a pas laissé de commentaire.ROBERT H.
After the runaround and half hour later we were finally taken care of the first place we were told to pick it up said he didn't have one to go to the one on hy 441 went to it said open at 9 but didn't open till 915 said wrong place 4 miles down the road was were I should go then was pleasant goingROBERT N.
Le client n'a pas laissé de commentaire.Betty Ann J.
Le client n'a pas laissé de commentaire.Debra K.
I was locked behind gate when I stoped trailer off. When I turned truck around employee had already left and gate was down. Could not get out for half HR. Finally found open door to shop area and walked around. Other than that everything was greatMICHAEL B.
Le client n'a pas laissé de commentaire.Kenneth K.
Add cruse control to the truck's to help regulate your speed.JAMES S.
Le client n'a pas laissé de commentaire.Eve C.
Le client n'a pas laissé de commentaire.BREYA W.
The lady working called me because there was not hand dolly in the truck when I returned. I explained that there was not one when I picked up the truck. I believe she has handled all but my creidt.Debra B.
Le client n'a pas laissé de commentaire.WAYNE MORRIS L.
Le client n'a pas laissé de commentaire.Patricia A.
Le client n'a pas laissé de commentaire.william K.
Le client n'a pas laissé de commentaire.Hector R.
I cannot say enough about how great it was dealing with U-Haul in transporting my belongings using a Ubox. The employees were fantastic especially the mgr. of the Leesburg (Lake Square). Communication was great; employees were patient with me after changing my mind several times and delivery and execution were perfect. I will definitely use U-Haul again and will highly recommend them.mary B.
I paid for my storage a day before put address in GPS to move my family from one city to another only to be led to the middle of nowhere. Cried for 30 mins because I was lost. Spoke to a rep that was nonchalant and put me on another 20 min hold in the middle of nowhere. Minding you I've been already driving for 7 hours. I was ready to get to storage and get to my home after only to find out the address listed was 1 hour and 6 mins away from my actually destination. Ran out of gas in the middle of nowhere. My husband had to leave me and my children to get gas because we couldn't tell anyone where we were. SO I NEVER MADE IT TO A UNIT I PAID FOR. Drove an extra 1hr on the uhaul truck that I know their going to make me pay for. Which is completely unfair. I was given 131 in miles and was only driving 88 miles. Now idk how many miles is on there because of their address was messed up. Complete ripe off. 278 $for uhaul and 127 $for a storage I can't find nor use.Asia G. | Online Move In
Could not have any betterALICE E.
The manager and staff was very helpful, polite, and professional. I love this uhaul facility.Joann P. | Premières impressions
Le client n'a pas laissé de commentaire.frank J.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.LEONARD S.
the rental went as planned, no surprises. good job!!DOUGLAS N.
Le client n'a pas laissé de commentaire.ARTHUR H.
Le client n'a pas laissé de commentaire.THOMAS T.
I rented a truck for 24 hours yesterday October 12 truck stunk Like cigarette smoke to a point that I had to drive in 91Â° weather with the windows open and a mask in Florida Me and my FiancÃ© suffer from severe asthma and are highly allergic to cigarette smoke I called U-Haul within the same 15 minutes and they said they would put it on the paper they did not offer me another truck so I had no choice than to take the one I rented when I brought the truck back the lady smelled smoke and left the windows open she still smelled smoke even with me driving with the windows open and keeping the doors and windows open all morning today I do not feel it was fair that I was charged the money that I paid to drive in a smoke infested truck that was supposed to be smoke-free today I feel horrible I can barely breathe and I might be going to the urgent care Due to my asthmaLOUIS M.
Great serviceNELSON C.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Troy J.
Le client n'a pas laissé de commentaire.ROBERTC T.
Le client n'a pas laissé de commentaire.MICHAEL G.
Le client n'a pas laissé de commentaire.GEORGE P.
Le client n'a pas laissé de commentaire.Susan J.
Very helpful!!AUSTIN L.
Le client n'a pas laissé de commentaire.CAROL Y.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.REGINA W.
Staff are always friendly and helpful but your computer system is painfully slow.Eugene W. | Online Move In
Le client n'a pas laissé de commentaire.Denise B. | Expérience générale
Le client n'a pas laissé de commentaire.Patricia R. | Expérience générale
I will be using uhaul againShelby H. | Premières impressions
Le client n'a pas laissé de commentaire.Teresa H. | Expérience générale
There was evidence that the 10 x 10 unit leaks. I didn't have the time to change units. The staff was friendly and courteous.Mike M. | Premières impressions
Le client n'a pas laissé de commentaire.Michael I. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas F. | Expérience générale
Le client n'a pas laissé de commentaire.James K. | Premières impressions
Le client n'a pas laissé de commentaire.DONNA D. | Premières impressions
Your team came to the rescue when I realized one storage unit wasn't enough! We were able to get a second (bigger-outside) unit and it was a perfect solution. Kudos to your team!! Thank you! C KetchersideJackie K. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey P. | Premières impressions
Le client n'a pas laissé de commentaire.Eugene W. | Online Move In
During the heat of the day (90+ degrees) the temperature of climate controlled building E is 89 degrees in the back of the building (where the air conditioner is located) and 90 degrees in the front of the building. It was 82 degrees at night.KARL P. | Premières impressions
Catherine was very helpful and efficient. She was patient with me and explained everything I needed to know being a newly renter. Her customer service is impeccable! Tytianna B. | Premières impressions
Le client n'a pas laissé de commentaire.John H. | Premières impressions
Jeremy was awesome he went above and beyond with helping me with another storage unit ! Exceptional customer serviceDebra N. | Online Move In
Everything was handled quickly.Dennis A D. | Premières impressions
Everyone was very professional and extremely helpful . The truck was an excellent choice to make our move easier. Everything thing went smoothly which is s good thing because moving is stressful!!CORRIE S. | Premières impressions
Very helpful and informative. Thank you for your service.Ernstine T. | Premières impressions
Very helpful and courteous!!!!Sheila D. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!