Le client n'a pas laissé de commentaire.JULIO V.
Customer Reviews for U-Haul Moving & Storage of Lake Wales
Pour nous contacter
Lake Wales, FL 33859
(South of Cypress Garden Blvd on Hwy 27 N)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tom M.
i was treated like a king very goodTHOMAS K.
Le client n'a pas laissé de commentaire.ROSEMARY M.
Nothing. Exceptional customer service.BRUCE T.
Keep up great jobTERRI W.
Professional service and attitude. Great place and helpful staff.Harley N.
Le client n'a pas laissé de commentaire.JOSE R.
Le client n'a pas laissé de commentaire.alba p. | Expérience générale
Le client n'a pas laissé de commentaire.Shirley R.
It was so easy to rent, nice peopleJOSE R.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
None -- Tina was great, both at checkout and checking it back in,EDWARD P.
You need more space. The facility is so crowded that it is difficult to get a 26 foot truck in and there is no place to put it that it is not in the way.WYLIE J.
This girl was amazingKaren D.
Excellent service for the two times we have used this location.ANDREW D.
Close to my house, great location.Harley N.
The experience was amazing from start to finish. The movers were so careful and very nice to work with. Very pleased!!!FRANK T.
The trailer ceiling leaked. There were two pop rivets that the center rivet holes were missing metal allowing rain water to pass straight through.Gary H.
Le client n'a pas laissé de commentaire.MELISSA P. | Expérience générale
I rented the van. It was perfect for moving a table and six chairs. Didn't have to disassemble the table, just took the leaf out. The rubber mat on the floor kept table and chairs from sliding around. Didn't even have to secure it with straps. Made the job VERY easy.Anna W.
Le client n'a pas laissé de commentaire.caroline s. | Expérience générale
Le client n'a pas laissé de commentaire.STANLEY M.
This facility is great and Tina was terrific on the day of my moveout!janet k. | Expérience générale
Tina and her crew are amazingDARYL B.
Le client n'a pas laissé de commentaire.STEVEN S.
On the phone and in person, everyone was very courteous, friendly and helpful. I would definitely use u-haul again and I would highly recommend them to friends and family.Donna C. | Expérience générale
Excellent customer service, vey professional, a great knowledge about equipment, service and all. The fastest service experience that ever had with a UHAL locationALFREDO G.
great staff &frendlyHerman W. | Premières impressions
Le client n'a pas laissé de commentaire.BARRINGTON C.
Staff helpful in changing to larger space on the fly.Laurie M. | Online Move In
Le client n'a pas laissé de commentaire.THELMA M.
The office staff was very helpful and friendlyPatricia C. | Expérience générale
Le client n'a pas laissé de commentaire.MARLENE A.
Cannot think of anything to improve. Excellent personnel ready when we got there and made our transaction very smooth. They called with reminders to make sure we had everything we needed. I highly recommend.RICK B.
Very efficient staffDonna C. | Premières impressions
The truck needs an alignment badly. The wheel wouldn't be straight. Had to hold on tightly while driving. Not very safeâ€¦Amanda P.
The vehicle we were rented was clean and in good operational condition. However, it turns out it's ID number was not the one matched on the rental agreement. It was the same size, but was apparently changed at the last minute. The paperwork stated the vehicle's fuel was at Full. This is incorrect. It was nearly on Empty when we got it home, which is less than 6 miles from the rental agency in Lake Wales. We were also given an initial drop off address in Orlando on Coolidge Ave. This location appears to be a small towing shop in the middle of a residential neighborhood. Nearly impossible to find or recognize as a Uhaul center at all. We arrived after their 4 pm and did not feel comfortable leaving the truck there. So, we went to an Orange Ave. location that was very helpful. They could not take the truck, as they were full. But they did find us another location off Orange Blossom Trail that did take it. Needless to say this experience proved very distressing.KEVIN S.
Le client n'a pas laissé de commentaire.HEYDI R.
Although I am an experienced trailer driver, the attendants hooked me up and dropped the trailer when I returned it. Great service.Steven H.
Le client n'a pas laissé de commentaire.Julie K. | Premières impressions
Le client n'a pas laissé de commentaire.MAGALY M. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.MICHELLE R.
Le client n'a pas laissé de commentaire.ROBERT E.
Thank you all of you are awesome!!RANDALL W.
Le client n'a pas laissé de commentaire.Nancy L W. | Expérience générale
Tina was very helpful, friendly, and knowledgeable.DAVID T. | Premières impressions
Le client n'a pas laissé de commentaire.patricia C.
Awesome ðŸ‘Œplace super service all uhaul places could learn from this place very helpful and willing to help and work with youMARVIS N.
Brad is always helpful and kind to all customers, transaction was swift and fast! Thanks!!JUAN G.
Le client n'a pas laissé de commentaire.CAITLIN B.
Le client n'a pas laissé de commentaire.ALAN C.
Le service à la clientèle était génial.ALAN C.
Le client n'a pas laissé de commentaire.Paul K.
Le client n'a pas laissé de commentaire.MELISSA M. | Expérience générale
We still have some of our stuff in storage and they take money out of our account every month would recomnd to all Ty Dennis Flaigdennis f. | Expérience générale
Everyone was great!!! Very quick and very customer oriented. Will returnTHOMAS B.
We were impressed with the rental experience. The staff was friendly, courteous and helpful. Things went smoothly and we were on the road ahead of schedule!JAMES W.
Le client n'a pas laissé de commentaire.Kerry J.
Great service quick and professionalANTHONY K.
Le client n'a pas laissé de commentaire.Brent K. | Expérience générale
people and service was great.Kenneth H.
Le client n'a pas laissé de commentaire.Jeffrey P.
Le client n'a pas laissé de commentaire.CLARISSA H. | Expérience générale
Good experience with both the drop off of the truck, but with the storage unit rental.NICHOLAS F.
Le client n'a pas laissé de commentaire.Gerald B. | Expérience générale
Le client n'a pas laissé de commentaire.Alexis T. | Premières impressions
Le client n'a pas laissé de commentaire.KATHLEEN I.
Entire rental process was easy. Contacted this location to change my pickup time with no problems. Pick up and drop off was smooth. Staff were very cordial.Gary J.
Le client n'a pas laissé de commentaire.CIARA M. | Expérience générale
My items got wet and u can tell my the ubox took a lot of damage bc my tv and mirror were broken from impact. I am not happy with my move with ubox nor am I happy with the customer serviceHannah F.
Very good experience. both in picking it up and dropping it off. I liked the efficiency of checking it back in. Same day turn aroundDennis B.
Le client n'a pas laissé de commentaire.DAVID S.
Loved it quick. Easy. I incredibly appreciate how smooth thr whole experience was. Had never rented a truck before. Definitely will be back and recommend to others. Nice guy running thr place.Jomayra R.
Le client n'a pas laissé de commentaire.Myiesha N. | Premières impressions
Le client n'a pas laissé de commentaire.Dan D.
I have used the storage unit several times and every time the units are so clean and I know that whenever I put my things. There they have never been damaged and mt things are always safe and cle a n when the movers come to empty the units . The staff has always been very helpful and help me with the paper work and make sure I get the right days and times to get my payments in I won't go any where else to store my things , thank you for your great service debra jansenDebbie J. | Premières impressions
Le client n'a pas laissé de commentaire.DIANE H.
Le client n'a pas laissé de commentaire.SONJA S.
Very friendly staff, professional.Loren F. | Expérience générale
My only complaint was the utility dolly was left out of my order. However, the employee carefully checked the key number and found the correct vehicle without and hassle of my own. Excellent service à la clientèle.CASEY P.
Le client n'a pas laissé de commentaire.JAMES B.
The office needs to be bigger so customers don't have to be squeezed in a small space.CHRISTOPHER F.
Le client n'a pas laissé de commentaire.David A. | Expérience générale
Tina was very nice and kept me up to speed on anything I needed to know for my rental. She was very helpful throughout the entire process!colleen f. | Premières impressions
Le client n'a pas laissé de commentaire.Danielle B.
Le client n'a pas laissé de commentaire.Coley C.
Le client n'a pas laissé de commentaire.Hector M.
Le client n'a pas laissé de commentaire.christina k. | Premières impressions
Lady took good care of meMICHAEL P.
Le client n'a pas laissé de commentaire.Gilmary R.
FRONT END STEERING NEEDS TO BE REPAIRED, TRUCK SWAYS LEFT TO RIGHT WHILE DRIVING IT.MARTIN Z.
Very efficient service and friendly staff! We always use this location because of the great customer service.Chadi M.
Le client n'a pas laissé de commentaire.Justin K.
Prompt friendly serviceGLEN P.
Great drop off experience!!!Anthony C.
Le client n'a pas laissé de commentaire.peter b. | Premières impressions
The location itself wasnt bad but what really annoyed me was the fact this is the second time i rented a uhaul that i booked close to me and ended up hav ing to drive 12 miles out of my way to pick up the truck and still had to pay for the extra mileage that i should not have had to because they fail to have the rental close to my areaJULIO L.
Le client n'a pas laissé de commentaire.laurie j. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy R. | Expérience générale
I didn't have any problemslinda T.
Le client n'a pas laissé de commentaire.CHELSEY B.
Le client n'a pas laissé de commentaire.KIMBERLY M.
Phillip and Nick provide FANTASTIC customer service! They were informative and took great initiative to make sure I was comfortable with rental process.Jocelyn S.
Not only was the equipment in good shape, but the staff was courteous, knowledgeable and quick. Could not be more pleased.ANDREW D.
Absolutely nothing, perfect conditions.shane S.
Excellent customer service!!!! Highly recommended!michael C.
We only needed to have some items in storage for a few days. During that time, it was a positive experience.Kenneth M. | Expérience générale
Le client n'a pas laissé de commentaire.Kris G.
Le client n'a pas laissé de commentaire.RAYMOND H.
Le client n'a pas laissé de commentaire.David A. | Premières impressions
Le client n'a pas laissé de commentaire.GLENNIS L.
Nothing. Service was greatLARRY P.
Rented the unit, they require the remotes to leave the facility. We loaded our unit and went to leave after hours, and we were not given a remote by the staff to check out so we had to drive through the entrance to get out. The pathways are narrow and units are super basic, definitely not our preferred location but the staff were tentative, friendly, and able to help us out so it wasn't too bad.conrad s. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER K.
Thank you so much...STEVEN P. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL N.
Le client n'a pas laissé de commentaire.PETER F.
Le client n'a pas laissé de commentaire.DANIEL B.
Very friendly and efficient.Loren F. | Premières impressions
Everyone was professional and curtios.JACK F.
Nothing. Great service.Christopher K.
So far everything that I have experience in the times that I've rented from you your business everything has come out to be super thank you for your servicesMYRNA M.
Le client n'a pas laissé de commentaire.jimmie N.
The staff was very helpful and the office being open until 8pm was a convenient bonus. They had equipment readily available to help me unload my truck quickly.Amanda G. | Premières impressions
Pick up location was changed but not communicated to me. Disappointed in that aspect.SUSAN B.
Le client n'a pas laissé de commentaire.Robert M. | Premières impressions
Your team is well organized.ANDRE R.
The staff and management are amazing.yoska r. | Expérience générale
Le client n'a pas laissé de commentaire.ORLANDO F.
Le client n'a pas laissé de commentaire.Jose A.
I was very pleased with customer service Philip and the other employees were Great. I will be renting from this location again. I own a business and rent at truck about 10 times a year. You will have my business. ThanksJIMMIE R.
Le client n'a pas laissé de commentaire.LARRY H.
Le client n'a pas laissé de commentaire.AYJAM A.
My experience was great. The storage was kept neat and clean. It was also rodent free.andrea s. | Expérience générale
Le client n'a pas laissé de commentaire.JAVIER A. | Expérience générale
Le client n'a pas laissé de commentaire.ruth s. | Expérience générale
Le client n'a pas laissé de commentaire.frances f. | Expérience générale
As I mentioned in the last survey this is a well organized location with great people. After months of interacting with the staff and using the location I can't think of any way that they can improve because they're working so hard to do their best.Robert G. | Expérience générale
Easy to rent and a very helpful and knowledgeable staffBrian B. | Premières impressions
Le client n'a pas laissé de commentaire.Emmanuel M. | Expérience générale
Front office young lady was awesome to work with. Very friendly and helpful.ROSEMARY S. | Premières impressions
Le client n'a pas laissé de commentaire.Charla C. | Expérience générale
Iris and Phil are the best. Always helpful and friendly.betty M. | Expérience générale
Le client n'a pas laissé de commentaire.Scott K. | Expérience générale
Rented a trailer in MN. Brought it down to Florida and received a free month of storage! Worked out perfectly!JEREMY R. | Expérience générale
Great company!!KEONTAE B. | Expérience générale
Le client n'a pas laissé de commentaire.William G. | Premières impressions
I have been a customer since April 2012ROBERT L. | Premières impressions
Le client n'a pas laissé de commentaire.Wanda N. | Expérience générale
I spoke to four staff members through the day of move in. All were professional, accommodating, and helpful.Robert G. | Premières impressions
Le client n'a pas laissé de commentaire.Jacobus C. | Expérience générale
Iris, Brandon and all the staff was very nice and pleasant.ALMA D. | Expérience générale
We have had major financial issues and Phil and Iris we're so helpful and really helped us out!!! Mercimichelle h. | Expérience générale
Several times I went to the facility and the gate was locked as well as the office. It was during business hours. I was asked to use my remote which I didn't have. The gate was locked when I came out. I had to get out of my car to knock on the office door to be let out. That's not acceptable during business hours.zondra d. | Expérience générale
Phil & his wife are the best ... Very helpful, friendly, caring and make you feel at home ... very knowledgeable. Scott HofnerSCOTT H. | Expérience générale
The managers are always friendly and very helpful.betty M. | Premières impressions
The staff were very helpful and kind. The facility was very clean also.Robin W. | Premières impressions
Le client n'a pas laissé de commentaire.ISMAEL R. | Expérience générale
Le client n'a pas laissé de commentaire.Hector T. | Expérience générale
Personnel were most courteous and helpful. A better way for office people to see the gate would be helpfulrichard a. | Expérience générale
Phil was great.Teresita A. | Premières impressions
Le client n'a pas laissé de commentaire.cassandra d. | Premières impressions
Would definetly recommend this facility. Clean, friendly staff, and gated.Charla C. | Premières impressions
This was a really great experience.Larry K. | Premières impressions
Le client n'a pas laissé de commentaire.megan g. | Expérience générale
Le client n'a pas laissé de commentaire.nancy s. | Premières impressions
The facility is spotless. The staff was so helpful. The best facility I have ever rented space from.Holly M. | Premières impressions
Great service, efficientswap shop t. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN P. | Premières impressions
Le client n'a pas laissé de commentaire.swap shop t. | Premières impressions
We appreciate Phil and his wife and their help to us during the use of our storage units and our moving back to Ohio. We had one or more units there for 22 years.William B. | Expérience générale
Professional and safe place to store your personal items.Angela B. | Expérience générale
Le client n'a pas laissé de commentaire.Wanda N. | Premières impressions
I have rented from them twice and had great results both times.betty h. | Expérience générale
Great PlaceJeffrey L. | Expérience générale
The computers were giving the workers a run for their money because they weren't conducive to a great working environment. Loved the couple that took care of me but your computers suck!!!!Teresa M. | Premières impressions
EASY AND CONVENIENT.richard b. | Expérience générale
Le client n'a pas laissé de commentaire.Shirley K. | Expérience générale
Phil and Iris are always friendly courteous and professional. They are always willing to work with customers with their storage or moving needs.William P. | Expérience générale
Le client n'a pas laissé de commentaire.tamara g. | Expérience générale
Phil was WONDERFUL!!! He helped me tremendously. Great friendly service. Highly recommend, I would not go anywhere else.Barbara R. | Premières impressions
Very thankful for everything, could not have moved from one state to another without Uhual!Jennifer H. | Expérience générale
Le client n'a pas laissé de commentaire.steven r. | Premières impressions
Le client n'a pas laissé de commentaire.yoska r. | Premières impressions
Great PlaceJeffrey L. | Expérience générale
A great experience. Wonderful people.dennis v. | Expérience générale
Le client n'a pas laissé de commentaire.tamara g. | Premières impressions
Le client n'a pas laissé de commentaire.thomas g. | Expérience générale
Le client n'a pas laissé de commentaire.katheryn c. | Premières impressions
Clean and well maintained, convenient, secure and well lit, friendly and helpful staff, would recommend, rated "Excellent".suzanne e. | Expérience générale
great facility and personnel to helpthomas g. | Premières impressions
Great storage facility!Michael C. | Expérience générale
Good experience. No issues!Chris D. | Expérience générale
ExcellentWILLIAM B. | Expérience générale
Good Customer Service..They also get you in and outwesley j. | Premières impressions
Quick and easyWilliam B. | Premières impressions
The facility is very nice. I was never there at night so I don't know about lighting. But I would recommend it to those who live nearby.JEAN R. | Expérience générale
Good experience!maureen v. | Expérience générale
Excellent in every way!Anita T. | Expérience générale
Great people! Got everything set up for me quick and easy !mike c. | Premières impressions
Highly recommend this facilitycarol c. | Expérience générale
Very nice person, friendly and really helpful. Always polite and attendant. Thank you 100 % satisfied.EDWIN G. | Expérience générale
Philip was outstanding! Exceptional customer service!Michael C. | Premières impressions
Extremely professional and competent staff!Anita T. | Premières impressions
excellent customer service by both associates who helped me and my wife thank youBob C. | Expérience générale
The paperwork was a breeze, everyone was real nice and easy to talk to.RALPH K. | Premières impressions
The Gentleman who handled my movein was very professional and courteous he helped me every step of the way going above and beyond what was asked. I will ALWAYS recommend this storage facility to anyonDeAnna C. | Premières impressions
Very helpfulsue z. | Premières impressions
I had a storage unit at this location for 13 years. It was DBA "Secured Storage" and "Century Storage" before "U-Haul Storage." I believe it has improved over time. Management friendly & helpful.LAWRENCE K. | Expérience générale
The people at Lake Wales hey 27 u-haul are great.kim w. | Premières impressions
Nice stafftavaris b. | Expérience générale
The staff was always friendly and helpful. Very helpful and courteous. I would recommend this facility to my friends.Corrine H. | Expérience générale
Chris was extremely knowledgeable and helpfulBob C. | Premières impressions
At all times that I had interactions with the staff they were always helpful and friendly.Rebecca M. | Expérience générale
So helpful and nicekaren g. | Premières impressions
Every employee was friendly and very helpful. The facility was secure and well maintained. I would highly recommend doing business with this U-Haul storage location. They were the best!lyell s. | Expérience générale
Excellent!linda S. | Expérience générale
Phil & his wife were just wonderful and explained everything. Glad to be storing my items where such a nice & caring couple reside!christine n. | Premières impressions
They have always been able to take care of me and get me in when I need storage space.betty h. | Premières impressions
Christopher was very helpful and a great welcome to FloridaTROY H. | Premières impressions
please fix your doors......theresa o. | Premières impressions
Very nice people to deal with dealt with them 2 Years ago and had excellent service so when I needed a storage again they were my first choice. MerciDIANE T. | Premières impressions
the storage units are excellent. Moving into the unit was very easy. Personnel at the storage facility is very helpful and knowledgeable. Very pleasant experience.Corrine H. | Premières impressions
Absolutely satisfied with my experience. I recommend this facility to all.Jere G. | Réservation
Great customer service!April M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!