Nothing! Very please with uhaul service!Gerdie R.
Customer Reviews for U-Haul Moving & Storage of Lake Wales
Pour nous contacter
Lake Wales, FL 33859
(South of Cypress Garden Blvd on Hwy 27 N)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jennifer W.
Tina was a pleasure to work with!SHAWN C.
Truck needed overhaul â€” engine and steering required work.RICHARD H.
Le client n'a pas laissé de commentaire.scott b. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT G.
Thrips took care me and was very professional and had all the information I needed.Daniel K. | Premières impressions
Nothing needs to be improved - best U-Haul location I have ever used.TODD L.
This positive review is ONLY for the location where I was finally able to pick up a trailer. The first location I was instructed to pick up the trailer, A1 Storage King, didn't have the trailer I had reserved. I was then sent to a gas station/convenience store where they had two available. Unfortunately, there was no one there other than the clerk working behind the counter who could help me hook up the trailer. I was told to just hook it up myself and they would provide my paper work when I returned the trailer. This wasn't acceptable so I ended up calling UHaul and arranging for a pick-up at U-Haul Moving & Storage of Lake Wales. I had an excellent experience there, but overall the experience trying to rent a trailer was terrible.Robert P.
Le client n'a pas laissé de commentaire.Debra K. | Premières impressions
Le client n'a pas laissé de commentaire.VICTOR B.
Le client n'a pas laissé de commentaire.daniel s. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy B.
Le client n'a pas laissé de commentaire.VICTOR B.
Le client n'a pas laissé de commentaire.MORGAN P.
Le client n'a pas laissé de commentaire.PAUL M.
They went the distance. Very professional.ARTHUR G.
Le client n'a pas laissé de commentaire.Hector D.
Le client n'a pas laissé de commentaire.Henry B. | Premières impressions
Courteous, highly skilled professional personnel, clean, well maintained equipment..RONALD B.
nothing,equipment was great.customer service was great.ERNEST J.
Trailer was old and falling apart, but the customer service at the location is always great.STEVEN R.
There was no issues with the pick up or drop off. This is the best place to rent from in Lake Wales.Dwight C.
Le client n'a pas laissé de commentaire.John P. | Expérience générale
Le client n'a pas laissé de commentaire.GLORIANS M.
Le client n'a pas laissé de commentaire.JAMES M. | Premières impressions
Drop off went fineJohn H.
Excellent service, professional, very kind and caring staff.Vonnie W. | Expérience générale
AmicalShirone P. | Premières impressions
Fast and efficient, effortless pickup.RUSSELL G.
Le client n'a pas laissé de commentaire.HOLT W.
Le client n'a pas laissé de commentaire.Keith B.
Le client n'a pas laissé de commentaire.fredrick m. | Expérience générale
If I ever move again I will definitely use Uhaul. And will recommendMELISSA P. | Expérience générale
Le client n'a pas laissé de commentaire.JAY F.
Truck was great. Very nice people,STEVEN B.
The woman was a beautiful.. soul .. extremely helpful.. & wonderful personality..â¤ï¸â¤ï¸Geraldine L.
This location is excellent, I use them 3 or 4 times a year. They always have what I need and the service is absolutely excellent. All the locations should strive to be this proficient. Merci.STEVEN S.
Le client n'a pas laissé de commentaire.Yarelis D. | Expérience générale
This rating is combining the location it should have been at except for being told one thing in the website and the exact opposite happening when trying to pick up the equipment. US27 - good Havendale - Abyssmal We had to go to the US27 location because of the idiocy at the Havendale in Winter Haven location. Don't plan on using uhaul again. Wasted time and gas and it was a huge amount of frustration.PENNY S.
Usually the process to rent equipment is slow and tedious. Not here. I had three customers in front of me. Yet, I was out in a little over 10 minutes. Let's talk professionalism. One Lady came in cussing and fussing because she failed to confirm her reservation. The UHaul personnel that was servicing me at the time never allowed this person to bother her. She explained the process through the cussing, never broke her stride, and, in fact, thanked the Lady for using UHaul. Go figure??? This is now my UHaul rental location.RALPH B.
Awesome awesome awesome she was great. Passed 6 other rental places afraid to get robbed. This place was spotless and over the top friendly.David B.
everything was goodDaniel P.
a lot of money to rent a car and the service is terribleALMILKAR M.
Tina is awesomeSHAYLEE B. | Expérience générale
Le client n'a pas laissé de commentaire.Abdiel R.
This facility is very clean, The customer service is absolutely fantastic. The staff is knowledgeable, efficient, very kind, and very patient. Best customer service we have ever experienced!!HOPE J. | Expérience générale
Nothing. Everything ran smoothly.LEONARD S.
The storage units were clean. The staff is absolutely fantastic. Tina's customer service skills are excellent. She was knowledgeable, patient, kind, and very hands-on when needed. We had to reschedule several times, and she never lost patience. The young man, whose name we do not recall, was also very knowledgeable, helpful and kind. The customer service is second to none at this location.HOPE J. | Expérience générale
Le client n'a pas laissé de commentaire.TONY A.
First time using the 24/7 share and it was great.JOSE N.
Great location and staff was very friendly. Location was very clean and well maintained.STACY D. | Expérience générale
This facility was convenient to our pickup location, had numerous trucks on the day we were there, and was located near a Race Track gas station.Kevin B.
Amazing service 100 % recommended I will definitely will use the service againNEFTALI M.
Le client n'a pas laissé de commentaire.ROBERT P.
The only complaint I have is that my rate was raised 3 times while I was renting. Other than that everything was great. That was the 3rd unit I had rented.Jennifer P. | Expérience générale
Le client n'a pas laissé de commentaire.Anneliese S.
Fenting a second truck was unnecessarily problematic because the head office got involvedGARRY M.
Tina does a great job.NICHOLAS F. | Expérience générale
The cab of the uhaul smelled awful. Cigarette smoke was terrible. We are not smokers. We had to clean, febreeze and put an air freshner in it just to be able to sit in it. We asked for another truck but was told no.WALT K.
Staff was extremely friendly and very helpful. Overall great experience!JUSTIN G. | Premières impressions
Le client n'a pas laissé de commentaire.MARIA M. | Expérience générale
Le client n'a pas laissé de commentaire.JOSE R.
Le client n'a pas laissé de commentaire.RANDAL V.
The uhaul we were assigned needed retired long ago. Very rough shake!VICKY H.
Le client n'a pas laissé de commentaire.rosa r. | Expérience générale
You're doing greatMichael B.
Thank You! Quick, easy and economical.KEITH W.
Service is always above and beyond thanksJOHN S.
Le client n'a pas laissé de commentaire.Gina S.
Le client n'a pas laissé de commentaire.sharese w. | Expérience générale
Le client n'a pas laissé de commentaire.bruce t. | Expérience générale
Le client n'a pas laissé de commentaire.Ron P.
Le client n'a pas laissé de commentaire.PAMELA P.
Le client n'a pas laissé de commentaire.JOSE P.
Le client n'a pas laissé de commentaire.Pedro J.
Everything was handled very professionally!Drew D.
Le client n'a pas laissé de commentaire.JERRY W.
Tina is very knowledgeable of how to hook up trailer quickly and correctly. She has been understanding when I'm running late or have to change my times. I've rented from here two times and need trailer one more time.Susan Z.
Le client n'a pas laissé de commentaire.MARY T.
While the facility was clean and staff was kind... we found our storage spot to be awkward considering it was on the same row as where the Uhaul rentals get cleaned. Frequently, I'd pull in and see several Rental returns down the row, blocking the exit gate. Sure, I could reverse and back up, but not very convenient. If I had known it was such a congested row, I'd have requested a different aisle.lauren S. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Was fast and friendly in an already stressful situation I greatly appreciate it.Mary B.
Le client n'a pas laissé de commentaire.DANIEL MARK W.
Le client n'a pas laissé de commentaire.Kathy F. | Online Move In
Cannot think of anything.Glen P.
Not muchDanny S.
Le client n'a pas laissé de commentaire.JONATHAN M.
Le client n'a pas laissé de commentaire.Dani D. | Premières impressions
An amazing clean friendly place with wonderful amazing employeesStacey S. | Expérience générale
Le client n'a pas laissé de commentaire.SHIRLEY H.
Le client n'a pas laissé de commentaire.Jon S.
Awesome experience. Very professional and competitive pricing. Needed a pick up truck and they were the only ones around that had one. Will definitely use them in the future. Je les recommande fortement.JOHN C.
Le client n'a pas laissé de commentaire.JERRY W.
Le client n'a pas laissé de commentaire.chanaura m. | Expérience générale
Staff was friendly and prompt as I was on a tight scheduleMICHAEL W.
Le client n'a pas laissé de commentaire.MATTHEW S.
Le client n'a pas laissé de commentaire.JULIO V.
Le client n'a pas laissé de commentaire.Tom M.
i was treated like a king very goodTHOMAS K.
Le client n'a pas laissé de commentaire.ROSEMARY M.
Nothing. Exceptional customer service.BRUCE T.
Keep up great jobTERRI W.
Professional service and attitude. Great place and helpful staff.Harley N.
Le client n'a pas laissé de commentaire.JOSE R.
Le client n'a pas laissé de commentaire.alba p. | Expérience générale
Le client n'a pas laissé de commentaire.Shirley R.
It was so easy to rent, nice peopleJOSE R.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
None -- Tina was great, both at checkout and checking it back in,EDWARD P.
You need more space. The facility is so crowded that it is difficult to get a 26 foot truck in and there is no place to put it that it is not in the way.WYLIE J.
This girl was amazingKaren D.
Excellent service for the two times we have used this location.ANDREW D.
Close to my house, great location.Harley N.
The experience was amazing from start to finish. The movers were so careful and very nice to work with. Very pleased!!!FRANK T.
The trailer ceiling leaked. There were two pop rivets that the center rivet holes were missing metal allowing rain water to pass straight through.Gary H.
Le client n'a pas laissé de commentaire.MELISSA P. | Expérience générale
I rented the van. It was perfect for moving a table and six chairs. Didn't have to disassemble the table, just took the leaf out. The rubber mat on the floor kept table and chairs from sliding around. Didn't even have to secure it with straps. Made the job VERY easy.Anna W.
Le client n'a pas laissé de commentaire.caroline s. | Expérience générale
Le client n'a pas laissé de commentaire.STANLEY M.
This facility is great and Tina was terrific on the day of my moveout!janet k. | Expérience générale
Tina and her crew are amazingDARYL B.
Le client n'a pas laissé de commentaire.STEVEN S.
On the phone and in person, everyone was very courteous, friendly and helpful. I would definitely use u-haul again and I would highly recommend them to friends and family.Donna C. | Expérience générale
Excellent customer service, vey professional, a great knowledge about equipment, service and all. The fastest service experience that ever had with a UHAL locationALFREDO G.
great staff &frendlyHerman W. | Premières impressions
Le client n'a pas laissé de commentaire.BARRINGTON C.
Staff helpful in changing to larger space on the fly.Margaret M. | Online Move In
Le client n'a pas laissé de commentaire.THELMA M.
The office staff was very helpful and friendlyPatricia C. | Expérience générale
Le client n'a pas laissé de commentaire.MARLENE A.
Cannot think of anything to improve. Excellent personnel ready when we got there and made our transaction very smooth. They called with reminders to make sure we had everything we needed. I highly recommend.RICK B.
Very efficient staffDonna C. | Premières impressions
The truck needs an alignment badly. The wheel wouldn't be straight. Had to hold on tightly while driving. Not very safeâ€¦Amanda P.
The vehicle we were rented was clean and in good operational condition. However, it turns out it's ID number was not the one matched on the rental agreement. It was the same size, but was apparently changed at the last minute. The paperwork stated the vehicle's fuel was at Full. This is incorrect. It was nearly on Empty when we got it home, which is less than 6 miles from the rental agency in Lake Wales. We were also given an initial drop off address in Orlando on Coolidge Ave. This location appears to be a small towing shop in the middle of a residential neighborhood. Nearly impossible to find or recognize as a Uhaul center at all. We arrived after their 4 pm and did not feel comfortable leaving the truck there. So, we went to an Orange Ave. location that was very helpful. They could not take the truck, as they were full. But they did find us another location off Orange Blossom Trail that did take it. Needless to say this experience proved very distressing.KEVIN S.
Le client n'a pas laissé de commentaire.HEYDI R.
Le client n'a pas laissé de commentaire.Julie K. | Premières impressions
Le client n'a pas laissé de commentaire.MAGALY M. | Premières impressions
Le client n'a pas laissé de commentaire.Nancy L W. | Expérience générale
Tina was very helpful, friendly, and knowledgeable.DAVID T. | Premières impressions
Le client n'a pas laissé de commentaire.MELISSA M. | Expérience générale
We still have some of our stuff in storage and they take money out of our account every month would recomnd to all Ty Dennis Flaigdennis f. | Expérience générale
Le client n'a pas laissé de commentaire.Brent K. | Expérience générale
Le client n'a pas laissé de commentaire.CLARISSA H. | Expérience générale
Le client n'a pas laissé de commentaire.Gerald B. | Expérience générale
Le client n'a pas laissé de commentaire.Alexis T. | Premières impressions
Le client n'a pas laissé de commentaire.CIARA M. | Expérience générale
Le client n'a pas laissé de commentaire.Myiesha N. | Premières impressions
I have used the storage unit several times and every time the units are so clean and I know that whenever I put my things. There they have never been damaged and mt things are always safe and cle a n when the movers come to empty the units . The staff has always been very helpful and help me with the paper work and make sure I get the right days and times to get my payments in I won't go any where else to store my things , thank you for your great service debra jansenDebbie J. | Premières impressions
Very friendly staff, professional.Loren F. | Expérience générale
Le client n'a pas laissé de commentaire.David A. | Expérience générale
Tina was very nice and kept me up to speed on anything I needed to know for my rental. She was very helpful throughout the entire process!colleen f. | Premières impressions
Le client n'a pas laissé de commentaire.christina k. | Premières impressions
Le client n'a pas laissé de commentaire.peter b. | Premières impressions
Le client n'a pas laissé de commentaire.laurie j. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy R. | Expérience générale
We only needed to have some items in storage for a few days. During that time, it was a positive experience.Kenneth M. | Expérience générale
Le client n'a pas laissé de commentaire.David A. | Premières impressions
Rented the unit, they require the remotes to leave the facility. We loaded our unit and went to leave after hours, and we were not given a remote by the staff to check out so we had to drive through the entrance to get out. The pathways are narrow and units are super basic, definitely not our preferred location but the staff were tentative, friendly, and able to help us out so it wasn't too bad.conrad s. | Expérience générale
Thank you so much...STEVEN P. | Expérience générale
Very friendly and efficient.Loren F. | Premières impressions
The staff was very helpful and the office being open until 8pm was a convenient bonus. They had equipment readily available to help me unload my truck quickly.Amanda G. | Premières impressions
Le client n'a pas laissé de commentaire.Robert M. | Premières impressions
The staff and management are amazing.yoska r. | Expérience générale
Easy to rent and a very helpful and knowledgeable staffBrian B. | Premières impressions
Front office young lady was awesome to work with. Very friendly and helpful.ROSEMARY S. | Premières impressions
Le client n'a pas laissé de commentaire.William G. | Premières impressions
I have been a customer since April 2012ROBERT L. | Premières impressions
Le client n'a pas laissé de commentaire.cassandra d. | Premières impressions
This was a really great experience.Larry K. | Premières impressions
Le client n'a pas laissé de commentaire.nancy s. | Premières impressions
The facility is spotless. The staff was so helpful. The best facility I have ever rented space from.Holly M. | Premières impressions
Le client n'a pas laissé de commentaire.STEVEN P. | Premières impressions
Le client n'a pas laissé de commentaire.yoska r. | Premières impressions
Great people! Got everything set up for me quick and easy !mike c. | Premières impressions
So helpful and nicekaren g. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!