Smooth and seamless process.
Andre M | Online Move InCustomer Reviews for U-Haul Moving & Storage Of Lake Wales
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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S.O.
Robert SI rent from this facility several times a year and always receive great service. Can't think of any improvements.
Glen PTina was very informative about the process and was kind enough to check my electrical system before your towing trailer was picked up.
Steven GALWAYS polite, courteous and quick. The BEST Uhaul place I visited.
timothy aExcellent
Gerard S | Expérience généraleSmooth transition and professional staff
Ronald PThe staff was great and my rental experience went very smoothly
Greg GAwesome job! Great Customer Service - we run location!
Thomas CBrad and Tina both exceed expectations every time I rent. They are very efficient. The equipment is clean. Both are very professional. I highly recommend this facility. Merci.
Horacio MTena did an outstanding job explaining everything, and helped us with the selection of products! Thank you Tina!
George P | Premières impressionsEverything ok leave it alone not broken do not fix
Gerard SOwner/Manager was very professional and providing great assistance.
Mike BManager and staff very helpfully and courtesy we every customers at this location.
Jose A | Online Move InBest customer service all the way around. From renting a U-Haul or storage unit. The staff always went above and beyond. Bathroom was always kept clean.
CHRISTOPHER L | Expérience généraleYour trailer hitch has no capacity for attaching a lock. Every trailer i own (boat, Utility etc.) has the ability to secure the hitch with a lock. This improves security (anti theft) and saftey, (helps eliminate trailer from coming detached from the ball). When replenishing your inventory with new trailers this issue should be addressed.
MARK KNice facility, very helpful, always has what I need.
Richard M | Online Move InWhen do we get the deposit back ?
Tyre HNo hassles -in and out with no issues. Use the app makes it even easier!
Randal MWe just relocated from North Carolina and dropping off a 26' truck, car trailer and an enclosed trailer was so easy at this location. The two employees that my husband and I interacted with were very knowledgeable, professional and nice. We would recommend this business!
PAMELA M | Premières impressionsStaff on duty was outstanding and helpfully during our process for the storage and truck rentals
Jose A | Online Move InMore parking in front of store. When I arrived at 8:00 am to pick up the trailer there was no place to park, I had to wait for another customer to come out. During high customer traffic times early in the morning I recommend opening the gate so cars are not blocking the entrance way.
Robert CEverything went well. Speedy courteous check in.
Scott DDid not receive a return confirmation
Virgil gGreat fast service from this location… lady in office was very helpful but was very busy just by herself but she did best she could trying to help all her customers… would recommend
maria c | Expérience généraleYou don't have to do anything. Ms. Tina runs a tight ship at the Lake Wales U-Haul.
Christopher CGood service - improve available parking for people picking up and dropping off drivers for rental vehicles
Joseph BVery greatful to this location for letting us leave our car there while we used their truck. That was a tremendous help for us.
Glen WMore parking, if one could find the room.
robert wHad to wait for a representative when I arrived in the office over 10 mins. I had to walk around to find and ask someone to help me with my reservation.
John RAlways taken care of at this location.
Tim BUnderstaffed. Very tight space.
Kevin DThank you for your help getting us set up with our storage locker. We appreciate your help.
Catherine O | Premières impressionsAwesome services
Richard MVery super very good lady she was very sweet very helpful I enjoyed talking to her and having her helping us god bless her
JOSE R | Premières impressionsAwesome service I would recommend friends to go
Spanky NThe representative was very knowledgeable and very welcoming!
Steven GNothing, everything is perfect 👌
Jaqueline RAfter 3 years in this facility my personal and cherished belongings remained safe and as good as I remembered them to be. This is a wonderful, clean and secure place for all your cherished items. I would recommend this storage to anyone asking for my suggestion. Thank you for keeping my things safe.
lonnie b | Expérience généraleGreat job
wyman dTina always takes good care of me. That is why I always go back to that location
Tim BHands down best storage and rental place in lake wales. Staff is extremely helpful, friendly, and they know what they are doing. I've been here over a year and never had any issues whatsoever. If you're looking for a safe place to store your personal belongings or valuables. This place will make you feel reassured. Overall great experience.
Jeffrey M | Expérience généraleGood job
wyman dGreat location to do business with! Staff was awesome!
Jose AExtremely convenient
Gerard S | Premières impressionsOffice staff was extremely helpful! Very kind and knowledgeable. My only two issues involved the size of the storage unit and the truck that I had rented. I reserved a storage unit online and was disappointed when I arrived to find that that particular size unit was unavailable. I was able to reserve the next smaller size unit. The truck that I had rented had a horrible smell of body odor but the truck overall was extremely clean. The front end of the truck seemed to have quite a lot of play in the steering. Was hard to keep it between the lines in the air conditioner did not work at all. I would absolutely recommend this location just because of the office staff.
Stephanie RTina is the best. My rental equipment is ready to go when I arrive. Return is fast. This time she had the trailer unhooked and me checked out before i could get out of my truck. Great service with a smile. Tina's is the only location I use.
JIM MWe use the Uhaul service several times a year. Tina and Brad provide excellent customer service and we only want to work with them!
Teresa HThank you excellent service
Jon MA/C and power outlet didn’t work.
Rick Mexcellent services
FRANCISCO mOverall, very quick and easy rental. Thank you
ASAHEL DNo parking, entry is difficult, and no one is ever in office.
Maria V | Expérience généraleMore appliance dollies.
Joel MOnly one person renting out uhauls, and opening gates for people who have rented space. Hopefully they have 2 people working on weekends as there was a line of people rented trucks, vans.
Dennis HStop over charging for the key bc you taped the key fob to the key chain and it got stuck in the dash, it's still drivable and if you didn't tape it flat it would not have slipped thru spaces on and around the dash
Cory PEveryone at u-haul was very accommodating and friendly and helpful. Would recommend this facility to anyone needing storage or truck rentals.
SANDRA G | Expérience généraleVery efficient staff
michel rEverything was perfect.
Jordan CStaff was Great, I appreciate the service.
niulka lThe agent was not professional.
JUAN CI appreciated the clean & friendly atmosphere when we would visit our stuff. Loved all the moving merchandise we were able to get right there. Was a pleasure doing business here. Thank you all for a very pleasant experience.
JEAN J | Expérience généraleThe staff was courteous and very helpful in all aspects.
Sam C | Expérience généraleTina was excellent
Jerry TTina and her entire staff have been extremely helpful, understanding, informative and accommodating. They make the all the customers feel like they are the only customer U-Haul has. I'm not sure if I've ever experienced better customer service.
Lisa SToo many uhaul trailers stored ion fenced area
RICHARD L | Premières impressionsThey were very easy to work with. Everything was ready for me when I arrived. The van I rented was nice & clean.
Suzanne CAnytime I need a truck or van, I rent it from U Haul. Always excellent service and.vehicles.
keith bI was charged for 12 moving blankets, but was only given three. I returned three, but there was a mixup that I had 12. It was straightened out, but it was an inconvenience.
Timothy HThe staff was personable, efficient, and very helpful!
tom fAre truck rental was for a home project. It worked perfectly and made the day very productive.
Randall WNice facility with professional attendant.
Guy M.
Richard L | Premières impressionsGreat staff, knowlegable, friendly and extremely helpful. The bussiness is spotleessly clean and well cared for.
Wayne P | Expérience généraleNarrow pathways with rental trucks parked in the way at the ends. Because of a truck return I would not use the facility for storage, they for the most part called me a liar about the return of the truck I rented!
Lace W | Expérience généraleThe staff in my heart I thank was working with me and not working with me I explain I was on fix income which my bill was do on the 25 r the 26 but anyway I get my money on the third it was nice of them to let me go to the third but the late fee was a can of whoop in the butt thanku to the staff
maria r | Expérience généraleMy first experience with a storage facility and I was highly satisfied. It held important items for my family and myself. It was so easy going to and from whenever we needed it. Gated made it all the better. I would absolutely recommend to any and every one. The staff was helpful answered all questions. There were updates being done on the site those people were nice and very professional. All in all I will always go back if the need should arise
Jae B | Expérience généraleThanks
GARLAND M | Expérience généraleI had my things in this location for approximately 5 years. I always knew my unit was secure. Tina and Brad are very helpful and they are available to answer questions The previous owners were very nice and helpful as well.
Frances W | Expérience généraleVery friendly and welcoming.
BEVERLY D | Premières impressionsWe should be allowed to use dumpsters
lashonda w | Expérience généraleTina was super helpful, pleasant, flexible & efficient. Very customer focused. Discussed options for storage needs and possibility of climate-controlled which I prefer in FL. When dropping off trailer later in the day, Brad (?) was very helpful, knowledgeable & quick to assist. all of this was on a Saturday and you all were very busy. You still responded quickly to my activity and made me feel like I was the most important thing you had going. Merci.
ROBERT L | Premières impressionsThe people are the most helpful people and soooooo nice . God bless and thank you…
Scott H | Expérience généraleThey are a great staff to work with
robert b | Expérience généraleThis U-Haul location has been nothing short of outstanding. The staff is amazing and the facility is clean, well lit and user friendly. Fortement recommandé!
Devon E | Expérience généraleVery clean facility and the employees are extremely exceptional, they strive to help in everything. Thank you very much for the great service.
ERNESTO T | Expérience généraleTina and her crew are the best!
JIM M | Expérience généraleStaff was informative, helpful, polite, great customer service!
Randall G | Premières impressionsNo stress no confusion easy and breezy! In todays times that's a lot! They put forth a great effort
Jae B | Online Move InStaff was great
Sam C | Premières impressionsVery well taken care of thank you for your services
carlos s | Expérience généraleIs very friendly and professional with the work
ila r | Premières impressionsNeed more lighting. Other then that it was perfect
Debra M | Expérience généraleTina and the others were always very friendly and helpful.
john l | Expérience généraleTina and her staff was super great everytime I came there.
ARNETTE S | Expérience généraleTina was very helpful and ensured we understood the policys. She fully answered our questions and eased our minds surrounding the web versus the facility. Brad also did a great job. He was quick and efficient
phillip b | Premières impressionsStaff is excellent even when busy they let you know I'll be with you …. Acknowledge that all customers important
peggy f | Expérience généraleI would not recommend UHaul storage for a storage facility because of constant and regular rate increases. Its hard to get someone to answer phone just for storage needs only. The primary concern is the truck rentals. I gave up many times calling for various reasons because of how phone rolls over to mainly Uhaul concerns. The staff was great though. The couple before and Tina who is there now is awesome. I feel bad that she has such a load on her shoulders. Give her a raise please, dont take all that rate increase money and keep it for yourself. Good employees hard to come by. I worked 4 years in storage industry, I know how it goes.
heidi h | Expérience généraleI had a really hard time getting in contact with anyone at the location. I moved out of my storage the first of march , nothing was finalized until the seventh.
shaybrielle s | Expérience généraleAreas inside units area needs more lighting overhead so patrons will be able to see inside units especially those away from exit/ entrance doorways. Carts were not always available for use when needed.
Glessie R | Expérience généraleI was at near closing time and the staff didn’t rush me … I had to change my address and it was promptly completed… storage was clean!
peggy f | Premières impressionsTina and her staff was very helpful., Clean even the rest rooms were clean. Always very friendly.
Laureen W | Expérience généraleTina is wonderful. She took great care with getting me moved in.
JIM M | Premières impressionsTina once again has been awesome with my recent storage needs. AAA management and facility for sure.
timothy a | Expérience généraleThe staff were very helpful and friendly and the facility was very clean. I would absolutely recommend this Uhaul facility to anyone. Tony
Anthony M | Expérience généraleClean facility and office manager Tina was wonderful and very helpful.
Gary G | Expérience généraleI would highly recommend to anyone looking to rent a storage unit!! I never seen a storage place so clean and well maintained. I would rate Uhaul moving and storage a 10 out of 10 . I also appreciated the fact that the price was very reasonable!!!!
angela g | Expérience généraleAll the employes we're very helpful. But the main one was Tina the manager she was really awesome and very helpful thank you Tina
TASHA D | Expérience généraleTina and her tram are great! Excellent customer service!
David R | Premières impressionsBrad was extremely knowledgeable, friendly and helpful. The facility is in an excellent location five minutes from my residence. The availability of having storage and u haul at the same location was convenient and time effective.
frances m | Premières impressionsStaff are kind and courteous and the storage is very secured and in a great location that I never had to worry about my belongings for even a second, prices were extremely reasonable especially compared to other storage facilities, will definitely recommend to anyone looking for safe secure storage services!
joseph c | Expérience généraleNeat snd clean
JOHN L | Premières impressionsReady when we needed them. Tina was very helpful
Laureen W | Premières impressionsI am calling in the morning Taylor Parking and Storage in Green Cove Springs Fl because MC needs entered the correct credit card number and my correct address etc to accept the card as they did for piano movers and for storage. This is my only real disappointment. The correct card will clear according to MC Thanks
Sheila T | Premières impressionsExcellent customer service, facilities and price for rent storage unit. Process very easy, quickly and friendly.
Carlos H | Premières impressionsVery professional staff
Johnson O | Expérience généraleExcellent location and staff. Thank you, M. Martinez
MAGALY M | Premières impressionsLittle slow in morning with 4 customers waiting...
timothy a | Premières impressionsTina Fritts was very friendly and helpful.
Thomas L | Premières impressionsGreat service. Very helpful associate
PETER E | Expérience générale⭐️⭐️⭐️⭐️⭐️
Manual F | Premières impressionsNo complaints
ellen t | Expérience généraleThis Place is Great. Tina was always so Nice and Very Helpful. Thanks. James R Feagle
James F | Expérience généraleSuper 👌 good, excellent. Thanks a million.
MAGALY M | Expérience généraleTina is a excellent staff member
SAMUEL P | Expérience généraleThe only difficulties we ever experienced had more to do with entering and exiting the tiny driveway with no access lanes directly off a very busy 6-lane road.
RHONDA M | Expérience généraleBrad was awesome
shaybrielle s | Premières impressionsOwner very helpful and professional
Johnny H | Premières impressionsTina was courteous, helpful, and very professional.
Florence T | Premières impressionsMy only disappointment was when I went from two - 10 x 15 units to one - 10 x 15 unit and the rent on the single unit was about 85 % higher…just because I only needed the single unit. It went from $220 for 2 units to $186 for 1 unit. That didn't seem right or fair to me. Other than that disappointing surprise, I was very happy with the facility in every way.
brenda c | Expérience généraleAwesome service and staff was helpful and very helpful
Donna B | Premières impressionsEverything was good
Daniel D | Expérience généraleFriendly and very helpful
Joseph Z | Premières impressionsTina was great went above and beyond to make everything perfect will definitely recommend this to anyone I know Looking for storage
Michael W | Expérience généraleMy experience with Uhaul was great the last couple years
lisa d | Expérience généraleI’ve interacted with half a dozen or more locations throughout my life and this one hands-down is the best
Robert G | Expérience généraleTina was great we came here from Ga. the u-dealer there were not trained it was not a good experience but when we got here Tina was right on it in less than 10 mins we returned our trailer and rented storage if I need u-haul again I'm looking for Tina I don't know her last name but she needs a raise. Thank you Betty & Robert Myers
Robert M | Expérience généraleGm Tina at Lake Wales store went above and beyond my expectations!! She went out of her way to accommodate my every wish!! She is truly a great asset to your company!! You need more like her!!
amy k | Premières impressionsQuick & efficient service
VICTORIANO G | Premières impressionsIt's the BEST that I've ever used in my lifetime. And I'm 80 years old.
Daniel K | Expérience généraleTina was awesome, She made it a great experience!
Doug J | Premières impressionsVery clean, and a very friendly staff. I will use again if I need storage or rentals.
Sandra N | Expérience généraleThrips took care me and was very professional and had all the information I needed.
Daniel K | Premières impressionsExcellent service, professional, very kind and caring staff.
Vonnie W | Expérience généraleAmical
Shirone P | Premières impressionsIf I ever move again I will definitely use Uhaul. And will recommend
MELISSA P | Expérience généraleTina is awesome
SHAYLEE B | Expérience généraleThis facility is very clean, The customer service is absolutely fantastic. The staff is knowledgeable, efficient, very kind, and very patient. Best customer service we have ever experienced!!
HOPE J | Expérience généraleThe storage units were clean. The staff is absolutely fantastic. Tina's customer service skills are excellent. She was knowledgeable, patient, kind, and very hands-on when needed. We had to reschedule several times, and she never lost patience. The young man, whose name we do not recall, was also very knowledgeable, helpful and kind. The customer service is second to none at this location.
HOPE J | Expérience généraleGreat location and staff was very friendly. Location was very clean and well maintained.
STACY D | Expérience généraleThe only complaint I have is that my rate was raised 3 times while I was renting. Other than that everything was great. That was the 3rd unit I had rented.
Jennifer P | Expérience généraleTina does a great job.
NICHOLAS F | Expérience généraleStaff was extremely friendly and very helpful. Overall great experience!
JUSTIN G | Premières impressionsWhile the facility was clean and staff was kind... we found our storage spot to be awkward considering it was on the same row as where the Uhaul rentals get cleaned. Frequently, I'd pull in and see several Rental returns down the row, blocking the exit gate. Sure, I could reverse and back up, but not very convenient. If I had known it was such a congested row, I'd have requested a different aisle.
lauren S | Expérience généraleAn amazing clean friendly place with wonderful amazing employees
Stacey S | Expérience généraleThis facility is great and Tina was terrific on the day of my moveout!
janet k | Expérience généraleOn the phone and in person, everyone was very courteous, friendly and helpful. I would definitely use u-haul again and I would highly recommend them to friends and family.
Donna C | Expérience généralegreat staff &frendly
Herman W | Premières impressionsStaff helpful in changing to larger space on the fly.
Margaret M | Online Move InThe office staff was very helpful and friendly
Patricia C | Expérience généraleVery efficient staff
Donna C | Premières impressionsTina was very helpful, friendly, and knowledgeable.
DAVID T | Premières impressionsWe still have some of our stuff in storage and they take money out of our account every month would recomnd to all Ty Dennis Flaig
dennis f | Expérience généraleI have used the storage unit several times and every time the units are so clean and I know that whenever I put my things. There they have never been damaged and mt things are always safe and cle a n when the movers come to empty the units . The staff has always been very helpful and help me with the paper work and make sure I get the right days and times to get my payments in I won't go any where else to store my things , thank you for your great service debra jansen
Debbie J | Premières impressionsVery friendly staff, professional.
Loren F | Expérience généraleTina was very nice and kept me up to speed on anything I needed to know for my rental. She was very helpful throughout the entire process!
colleen f | Premières impressionsWe only needed to have some items in storage for a few days. During that time, it was a positive experience.
Mary M | Expérience généraleRented the unit, they require the remotes to leave the facility. We loaded our unit and went to leave after hours, and we were not given a remote by the staff to check out so we had to drive through the entrance to get out. The pathways are narrow and units are super basic, definitely not our preferred location but the staff were tentative, friendly, and able to help us out so it wasn't too bad.
conrad s | Expérience généraleThank you so much...
STEVEN P | Expérience généraleVery friendly and efficient.
Loren F | Premières impressionsThe staff was very helpful and the office being open until 8pm was a convenient bonus. They had equipment readily available to help me unload my truck quickly.
Amanda G | Premières impressionsThe staff and management are amazing.
yoska r | Expérience généraleMy experience was great. The storage was kept neat and clean. It was also rodent free.
andrea s | Expérience généraleAs I mentioned in the last survey this is a well organized location with great people. After months of interacting with the staff and using the location I can't think of any way that they can improve because they're working so hard to do their best.
Robert G | Expérience généraleEasy to rent and a very helpful and knowledgeable staff
Brian B | Premières impressionsFront office young lady was awesome to work with. Very friendly and helpful.
ROSEMARY S | Premières impressionsIris and Phil are the best. Always helpful and friendly.
betty M | Expérience généraleRented a trailer in MN. Brought it down to Florida and received a free month of storage! Worked out perfectly!
JEREMY R | Expérience généraleGreat company!!
KEONTAE B | Expérience généraleI have been a customer since April 2012
ROBERT L | Premières impressionsI spoke to four staff members through the day of move in. All were professional, accommodating, and helpful.
Robert G | Premières impressionsIris, Brandon and all the staff was very nice and pleasant.
ALMA D | Expérience généraleWe have had major financial issues and Phil and Iris we're so helpful and really helped us out!!! Merci
michelle h | Expérience généraleSeveral times I went to the facility and the gate was locked as well as the office. It was during business hours. I was asked to use my remote which I didn't have. The gate was locked when I came out. I had to get out of my car to knock on the office door to be let out. That's not acceptable during business hours.
zondra d | Expérience généralePhil & his wife are the best ... Very helpful, friendly, caring and make you feel at home ... very knowledgeable. Scott Hofner
SCOTT H | Expérience généraleThe managers are always friendly and very helpful.
betty M | Premières impressionsThe staff were very helpful and kind. The facility was very clean also.
Robin W | Premières impressionsPersonnel were most courteous and helpful. A better way for office people to see the gate would be helpful
richard a | Expérience généralePhil was great.
Teresita A | Premières impressionsWould definetly recommend this facility. Clean, friendly staff, and gated.
Charla C | Premières impressionsThis was a really great experience.
Larry K | Premières impressionsThe facility is spotless. The staff was so helpful. The best facility I have ever rented space from.
Holly M | Premières impressionsGreat service, efficient
swap s | Expérience généraleWe appreciate Phil and his wife and their help to us during the use of our storage units and our moving back to Ohio. We had one or more units there for 22 years.
William B | Expérience généraleProfessional and safe place to store your personal items.
Angela B | Expérience généraleI have rented from them twice and had great results both times.
betty h | Expérience généraleGreat Place
Jeffrey L | Expérience généraleThe computers were giving the workers a run for their money because they weren't conducive to a great working environment. Loved the couple that took care of me but your computers suck!!!!
Teresa M | Premières impressionsEASY AND CONVENIENT.
richard b | Expérience généralePhil and Iris are always friendly courteous and professional. They are always willing to work with customers with their storage or moving needs.
William P | Expérience généralePhil was WONDERFUL!!! He helped me tremendously. Great friendly service. Highly recommend, I would not go anywhere else.
Barbara R | Premières impressionsVery thankful for everything, could not have moved from one state to another without Uhual!
Jennifer H | Expérience généraleGreat Place
Jeffrey L | Expérience généraleA great experience. Wonderful people.
dennis v | Expérience généraleClean and well maintained, convenient, secure and well lit, friendly and helpful staff, would recommend, rated "Excellent".
suzanne e | Expérience généralegreat facility and personnel to help
thomas g | Premières impressionsGreat storage facility!
Michael C | Expérience généraleGood experience. No issues!
Chris D | Expérience généraleExcellent
WILLIAM B | Expérience généraleGood Customer Service..They also get you in and out
wesley j | Premières impressionsQuick and easy
William B | Premières impressionsThe facility is very nice. I was never there at night so I don't know about lighting. But I would recommend it to those who live nearby.
JEAN R | Expérience généraleGood experience!
maureen v | Expérience généraleExcellent in every way!
Anita T | Expérience généraleGreat people! Got everything set up for me quick and easy !
mike c | Premières impressionsHighly recommend this facility
carol c | Expérience généraleVery nice person, friendly and really helpful. Always polite and attendant. Thank you 100 % satisfied.
EDWIN G | Expérience généralePhilip was outstanding! Exceptional customer service!
Michael C | Premières impressionsExtremely professional and competent staff!
Anita T | Premières impressionsexcellent customer service by both associates who helped me and my wife thank you
Bob C | Expérience généraleThe paperwork was a breeze, everyone was real nice and easy to talk to.
RALPH K | Premières impressionsThe Gentleman who handled my movein was very professional and courteous he helped me every step of the way going above and beyond what was asked. I will ALWAYS recommend this storage facility to anyon
DeAnna C | Premières impressionsVery helpful
sue z | Premières impressionsI had a storage unit at this location for 13 years. It was DBA "Secured Storage" and "Century Storage" before "U-Haul Storage." I believe it has improved over time. Management friendly & helpful.
LAWRENCE K | Expérience généraleThe people at Lake Wales hey 27 u-haul are great.
kim w | Premières impressionsNice staff
tavaris b | Expérience généraleThe staff was always friendly and helpful. Very helpful and courteous. I would recommend this facility to my friends.
Corrine H | Expérience généraleChris was extremely knowledgeable and helpful
Bob C | Premières impressionsAt all times that I had interactions with the staff they were always helpful and friendly.
Rebecca M | Expérience généraleSo helpful and nice
karen g | Premières impressionsEvery employee was friendly and very helpful. The facility was secure and well maintained. I would highly recommend doing business with this U-Haul storage location. They were the best!
lyell s | Expérience généraleExcellent!
linda S | Expérience généraleExcellent Service
Gene v | Expérience généraleManagement went out of their way on numerous occasions to accommodate my needs. Outstanding service and product.
BRIAN B | Expérience généraleNo complaints. Appreciate the service.
dianne l | Expérience généralePhil and Iris are so professional. Wonderful staff very helpful.
john c | Expérience généraleBoth ladies in office was helpful to me. It took no time at all. And thank you!!
ruby b | Expérience généralePhil & his wife were just wonderful and explained everything. Glad to be storing my items where such a nice & caring couple reside!
christine n | Premières impressionsPhill Treated everyone like family made the entire process very simple. He was always willing to go the extra mile to make the experience pain-free . He is a tremendous asset to your organization.
Dennis R | Expérience généraleFriendly and helpful service!!
kenneth k | Expérience généraleThey have always been able to take care of me and get me in when I need storage space.
betty h | Premières impressionsPhillip and Iris was extremely kind and helpful, they keep the area very clean and safe. Thank you for your help!!!
Jennifer C | Expérience généraleHad storage here for 8 years and just moved all items out and there were no bugs, no cobwebs, no water damage from multiple tropical storms and hurricanes. I was super surprised and happy.
PAULA T | Expérience généraleGreat service
ALLEN L | Expérience généraleAll of the staff were very friendly and extra helpful. Planning on using the facility again.
Adelaida F | Expérience généraleThe owners are awesome and always sweet. Excellent customer service Abe the other reps were all nice too. This particular Uhaul company has been awesome and is one of my favorites. Merci encore.
Juana S | Expérience généraleNever Again::: too many fees restricted access unless you pay for it easier and more convenient to go down the street to Life Storage where you have a gate code that you don't pay for and cheaper:::
BRIAN B | Expérience généraleThe woman working was less than proffesional
sharon d | Expérience généraleGreat staff
robert w | Expérience généraleVery helpful and courteous staff. Made a difficult move less stressful. I was very impressed with professional and thoughtful way the staff addressed my needs.
deborah S | Expérience généraleEntire experience from the time we moved in to out as well as the truck rental was excellent. Very nice couple and very accommodating, will definitely recommend this storage unit and truck rental.
STEPHANIE D | Expérience généralePhillip and Iris are the best! I highly recommend this Uhaul facility.
Liz G | Expérience généralePhil and his wife are very knowledgeable, helpful and very nice to deal with.They will help you in anyway that they possibly can without a problem. I highly recommend this place for sure.
SCOTT h | Expérience généraleVery friendly, attentive and helpful staff
Adelaida F | Premières impressions.
robert h | Expérience généralePhil and his team are great! Highly recommended!
dennis w | Expérience généraleEveryone was very courteous and helpful. Would recommend this facility to any of my friends.
Charla C | Premières impressionsChristopher was very helpful and a great welcome to Florida
TROY H | Premières impressionsHi
lloyd v | Premières impressionsI was very happy with my experience at UHaul. Thank you ...this was the first time I've actually rented a storage area , but I've looked at others that weren't as desirable. Thank you
phyllis a | Expérience généraleNice facility. Would recommend highly!
LEANN P | Expérience généraleStaff is very nice and helpful.
dev N | Expérience généraleplease fix your doors......
theresa o | Premières impressionsVery nice people to deal with dealt with them 2 Years ago and had excellent service so when I needed a storage again they were my first choice. Merci
DIANE T | Premières impressionsThe staff were friendly and professional.
Robert A | Expérience généralethe storage units are excellent. Moving into the unit was very easy. Personnel at the storage facility is very helpful and knowledgeable. Very pleasant experience.
Corrine H | Premières impressionsExcellwnt service, Phil and his wife are looking forward to work with you to fulfill your storage needs. Friendly, courteous, and professional service. 100 % recommended.
thomas q | Premières impressionsMr. Phillip & Mrs. Iris were very professional and knowledgeable in helping me make decisions about my Uboxes and storage option. They are the Best! Prof. Juanita Butler 813.918.5676
juinita b | Expérience généraleAbsolutely satisfied with my experience. I recommend this facility to all.
Jere G | RéservationGreat customer service!
April M | Premières impressionsWas super easy to rent the space.. loved the people running it... never reached stage b4.. couldn't have asked for a better experience! Recommended u 2 everyone!
sheri h | Expérience généraleYour openness and flexibility have been helping us with a difficult (for us) move.
james s | RéservationPhillip and his wife were the friendliest people I have met in ages. He and his wife totally fell in love with my dog and actually played Frisbee with him, I couldn't have found a better place.
TERRY S | RéservationI really enjoyed the month i needed them. Thanks for a friendly and clean environment
emily d | Expérience généraleMerci
john j | Expérience généraleFacility was convenient, secure, well maintained and staff was friendly and helpful. Will use again.
bruce n | Expérience généraleExcellent
michelle t | Expérience généraleIt was an easy process and they were very helpful
Allen L | Expérience généraleEveryone was very helpful! I definitely would use them again if needed.
betty h | Expérience généraleStaff was friendly and very helpful.
JOHN T | Expérience généraleVery nice units and personnel. I would definitely use again if needed.
linda h | Expérience généralePhill and his wife are a awesome team and were always helpful. I appreciate all of their efforts to give great customer service.
dennis w | Expérience généraleExcellent Servicved by all your employees. Merci
John E | RéservationThe nicest and friendliest staff who goes the extra mile for their customers.
Claudette C | Expérience généraleI was unable to left the rating in blank. Then, I have not choice other than rate it 1 star. I needed it in other town. Therefore I have decided not to use the service of this U-Haul storage.
ANDRES L | RéservationPhilip and Iris are great! They handled all of our needs quickly and efficiently, and they gave the perception that we were valued customers!
james s | Expérience généraleGreat place for storage. Clean and staff was knowledgeable and helpful
Linda B | Expérience généraleThis was the best storage facility I have very rented from. The staff was always very friendly and helpful. The facility was alway clean and well maintained!
mary s | Expérience généraleStaff was always courteous and answered any questions I had
BRUCE A | Expérience généraleThe facility certainly met all our needs. Easy to get in and out.
Debra M | Expérience généraleGreat people - worked hard to help us with our long transition from GA to FL.
tabitha s | Expérience généraleToo expensive
gyrosforheroes h | Expérience généralePhillip and staff were the best. They went way above and beyond where other UHaul places weren't willing to help or even do their job. Very much appreciated!! They deserve a national UHAUL award!
jim b | Expérience généraleThey did as I expected. Very satisfied.
Gary B | Expérience généralei liked it
jennifer r | Expérience générale