Le client n'a pas laissé de commentaire.HAROLD M.
Customer Reviews for U-Haul Moving & Storage of Lakeland
Pour nous contacter
Lakeland, FL 33810
(1/2 mile south of I-4 on left)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Claudina S. | Expérience générale
Please note this review is not regarding the Lakeland, FL, location; it is a review of U-Haul in general since I had to deal with multiple locations. This was the worst moving experience ever (and I've moved a lot!). I would be writing a novel if I told you all the horrendous experiences I had -- all due to U-Haul's errors. My items finally arrived a week after they were due. Unfortunately, I was leaving the country less than 12 hours later and could not get things taken to the international shipping location myself. Therefore, I had to PAY OTHER PEOPLE to take care of my belongings. I'm STILL waiting on the refund that is due to me (first for being late by 6 days and second as compensation for having to pay others to take care of my items). Terrible, terrible, terrible experience. If you're not in a hurry for your items, it might be okay. But if you're on any timeframe at all, I cannot recommend them. And I certainly can't recommend them if you think you might need to get any money back!Barbara F.
Le client n'a pas laissé de commentaire.mary H.
It took almost an hour to get the truck, then had two separate drop off locations for the truck. Was forcibly made to reserve three days instead of the one I needed and still haven't received a refund for those days. The pickup delay costs me 100 $with the movers that were already at my home waiting. When I arrived to Lakeland, the facility code was not working, I asked for a unit that reflected the need of the uhaul truck and was given a unit smaller than a dressing room. Had to keep truck another day because the manager's emergency phone line listed in the elevator was going to voicemail without an option to leave a voicemail and the Uhaul call center line was looping a message about being open before disconnecting (for all options!). The next morning I came in after speaking with a rep about changing to a larger unit. I checked in at the counter and was charged despite expressing that the unit was supposed to be free. I also lost money that was non refundable to have movers come the first day to help unpack the truck -300 $ because the unit was too small. All in all, I wasted 400 $on movers because the uhaul delays and mess ups PLUS the monies charged for the extra day I had the uhaul AND the being charged for the storage space that was supposed to be free.Tesia L. | Online Move In
very wide front doors, lots of carts, parking right in front of the entrance, even covered parking in case it's raining, motion activated lighting, alarm system, very clean. Bring a step stool and you can fill the space clear to the top of the unit. very nice storage facility.Jared H. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN E.
Le client n'a pas laissé de commentaire.Terry W.
Le client n'a pas laissé de commentaire.NELLY C.
Le client n'a pas laissé de commentaire.Sharon T.
They provided a great see ice and we're very customer oriented. If I ever to a truck rental or a trailer rental this is the place I would go. The service that Nick gave was amongst the best. A great personality to all that I interacted with and Alissa is a great employee who belongs in management. Everyone was so kind, patient and willing to help out. A great team all around, other mentionable staff were Alfonso and Yeisha. Some of the best teamwork I have seen anywhere I've been. Everyone continue being themselves and providing great customer service and a great atmosphere for guests as me.Chad D.
Each staff member I encountered was attentive, friendly, and very informative and professional. Top notch service for my first U Haul experience!Rosalinda C.
Le client n'a pas laissé de commentaire.Stephanie R. | Premières impressions
Le client n'a pas laissé de commentaire.carmen N.
Very professional serviceRaymond B.
Le client n'a pas laissé de commentaire.RAFAEL R. | Premières impressions
Le client n'a pas laissé de commentaire.Carlos C.
No AC in truck. Very uncomfortable due to heat.HOWARD H.
Le client n'a pas laissé de commentaire.Arthur J.
Le client n'a pas laissé de commentaire.Tiffany D. | Premières impressions
Le client n'a pas laissé de commentaire.kevin S.
Is was a little expensive and round up with a leather chair with mold on itJason G. | Expérience générale
Le client n'a pas laissé de commentaire.Susan B.
They told me I went over all my miles but in reality the last few miles was because the first site I went to go give back the truck sent me to another site and I think those miles shouldn't be charged to me I thought of specific instructions from you guys and at the end I got charge for something that was not my faultVictor R.
Le client n'a pas laissé de commentaire.TONY W.
This location in Lakeland, FL is great and well run. I was well taken care of when my Ubox arrived here. My only issue is with the location where I originally rented my Ubox from in Muskegon, MI. The GM, Tristian Kniat was unprofessional and incompetent at best. When my box was dropped off, there was a mislabeling of the SN to the box and this caused a shipping delay. I wasn't contacted about this issue until 3 days after my box was supposed to arrive in Lakeland. Tristan then proceeded to ignore my requests for updates and started to charge me storage fees for his store's mistake. He even went as far to say that he â€œdidn't understand why I needed to hear from himâ€ about the updates. Then, when I asked for a refund he told me that he's â€œrunning a business and has to make money.â€ Along with threatening to remove the insurance that I purchased for my Ubox if I were to accept a refund for the storage fees. His actions and the way he handled my issue is shameful and I would be hard-pressed to use uhaul again in the future. I would be glad to provide the correspondence between Tristan and I, if needed. Thanks for taking the time to read this. -Jamie LittleJAMES L.
Le client n'a pas laissé de commentaire.Dennis N.
Please advise your future client not to smoke in the vehicle. I have allergies. Thank you.DELORIS M.
There are no needs for improvement. Everything was excellent. MerciAnabel M.
We were assigned a storage unit that was already occupied. We went back down to the office. Waited in line to ask for a different unit. Finally got one. Wen up and again we were assigned a unit already in use. Went down again to get another one va employee met us and looked for an open one. All this took an extra 1 1/2 hour and we had a big full truck to unload. By then getting late and disaster. The truck had leaked likely on day 1 of 6 on our way to Florida from Minnesota and our beautiful 55 inch Sony Bravia 2 yr old TV was soaked and ruined as well as our beautiful area rug we paid over 500 $at Macy's was soaked and after 6 days mold started. Ruined. A very nice employee was found there and helped with all the soaked packing and checked the truck. We took lots of pictures of the truck and packing and TV and rug. HORRIBLE. . Our TV cost us over 2 000 $. A claim has been filed as the leaky truck caused all the damages.Michael O. | Premières impressions
Le client n'a pas laissé de commentaire.Sonia C.
Le client n'a pas laissé de commentaire.caraza m. | Expérience générale
Le client n'a pas laissé de commentaire.MARK D.
Le client n'a pas laissé de commentaire.MARTA A.
Le client n'a pas laissé de commentaire.Stacey T.
Nothing y'all got it going on !TIMOTHY J.
Waited for assistance, then was met with complete indifference.Paul Z.
Everyone was friendly, efficient, and went the extra mile.VIRGINIA F.
The manager (I can't remember her nameâ€"sorry!) was fantastic. Efficient, kind, friendly, reassuring. It was my first time pulling a trailer and she eased my fears.Sarah G.
We appreciate the great customer serviceâ€¦ thank youâ€¦. Too bad uhaul doesn't offer back massages in the rental deal ðŸ˜‰David H.
Le client n'a pas laissé de commentaire.Tony W.
GM, only one person on Sunday to taker of many customers, the person was very polite, trying to do the best to please unhappy customers, the key in the ignition was very hard to work with , Sincerely yours, Pastor Jaime GonzÃ¡lezjamie G.
Le client n'a pas laissé de commentaire.Willie H.
A lot of cockroaches bad servicesDalghys A.
all the personnel that assisted me were great. Just keep up the good work THANK YOUMichael B.
This pace is AWESOME !!!! I will never rent from anywhere else.FIA C.
Site was very well organized and very clear on where to take our truck for return. Customer service representative was finishing another check-in, but he immediately acknowledged my presence and explained he would be with me in a moment. Handled my check-in as soon as he was available, and got through the whole process very quickly. Again great customer service.Richard E.
I was charged for two days, I only had the truck one.Bobby D.
Le client n'a pas laissé de commentaire.WILLIE H.
I would use them again with out a second thought. Friendly and very helpful.Theresa N.
Truck had no air conditioning and it was 98 degrees. It was a miserable ride. Also, had issues in the transmission .when told, they said they would note it.RAY M.
Le client n'a pas laissé de commentaire.mark r. | Premières impressions
Le client n'a pas laissé de commentaire.jenna s. | Expérience générale
I find it unacceptable that there is no disclosure of varrying amounts of holds each location charges. This should be clearly stated based on an individual location.Richard P.
Le client n'a pas laissé de commentaire.Danny P.
Le client n'a pas laissé de commentaire.BERNARD T.
Le client n'a pas laissé de commentaire.billie N.
It was after hours when dropped off but there was 2 employees that was there and was very pleasant and helpful...Albert D.
I appreciate your service I never have any issues when I rent from this location keep up the good work â¤ï¸TANIEKA T.
Prompt friendly serviceInez J.
I would have liked to have the size truck that I reserved. The larger size I was given was inconvenient.Norma F.
Great staffOshanny O.
Great and very truthful people the service was amazing thank you very much.Shanice P.
I did not find any instructions on how to handle tolls that did not accept cash. This should be provided or verbally conveyed.Gary D.
Fenders were beat up and tires mismatched tread designTerry R.
Le client n'a pas laissé de commentaire.Venetia P.
Le client n'a pas laissé de commentaire.Venetia P.
Le client n'a pas laissé de commentaire.vickie S.
Excellent service! Thank you for making the whole process simple and fast.Barbara L.
After hours drop off on the website wouldn't work. Had to make extra trip to return the truck the next morningPhillip P.
Used storage unit located 2525 US Hwy 98N. The clerk by the name of Jaycee was very knowledgeable, professional and helpful when renting my unit. Would definitely recommend this location.BRITTNEY R. | Premières impressions
Le client n'a pas laissé de commentaire.Greg H.
Le client n'a pas laissé de commentaire.Mariaelena G. | Premières impressions
Le client n'a pas laissé de commentaire.tertsa L.
This is a new location and they have to work out a clear traffic pattern to exit the property. It was clear to enter and get in line to drop off, but both times we left we were driving on the left side to exit due to the trucks being parked in all lanes and people parking straight out from their storage unit instead of beside it. Employees were knowledgeable and friendly.JOSEPH H.
The representative who attended me did not take me to the truck, which entailed wasting my time looking one by one for the truck that was assigned to me. On the other hand, the door of the truck did not open, the lock was damaged so I had to enter through the passenger door. Also, the truck had mechanical problems; I ran with the engine accelerated and very slow and misaligned (it moved from side to side). Unfortunately very bad experience.MIRELIZ H.
Le client n'a pas laissé de commentaire.Brittany R.
Truck was dirty. I had to clean it. Truck had cigarette burns in the passenger seat. Steering wheel was sticky in one spot. The truck had damage that was not pictured I had to upload new photos that took more time during our pickup. They were however better than the original pickup location we had a reservation with that wasn't even open. We basically lost half a day causing us to have to drive and unload in the dark and missed an appointment that night.Jeffrey N.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.Ramona L. | Expérience générale
They could use some staffing.DEBORAH R.
Le client n'a pas laissé de commentaire.LILLIAN S.
Le client n'a pas laissé de commentaire.BEVERLY R.
Close peoples contracts when they return a vehicle. This is day five for me my contract is still not closed and no one has yet to get back in contact with me but it's still charging my account for still having the vehicle that I returned.Lawrence P.
Le client n'a pas laissé de commentaire.Kimberly C.
Le client n'a pas laissé de commentaire.Sue T.
Actual professional establishment where the peyote are fantastic and actually care about their customers.Charles R.
Online check inCatherine W.
Tina was unbelievable. She went out of her way to assist in meeting our needs. Her creative solutions is the reason we rented.Shirley L. | Premières impressions
Le client n'a pas laissé de commentaire.Jesse W.
Le client n'a pas laissé de commentaire.Geovanni G.
Didn't catch the young mans name who checked me in but he was quick, helpful, and friendly .DOUGLAS B.
Le client n'a pas laissé de commentaire.BRIAN M.
Fix web page for self return. When you get to the last step it will not upload the photo that was taken. Then it won't let you complete the check in.TIMOTHY M.
There were dead roaches all throughout the cab of the van...I can submit picturesBRIAN W.
Very easy process! Would definitely recommend doing the 24/7 Truck Share to anyone!Jacob V.
Le client n'a pas laissé de commentaire.DONALD T.
Le client n'a pas laissé de commentaire.DEBORAH G.
Le client n'a pas laissé de commentaire.ANTHONY M.
Had a very great experience enjoyed the staff they were all good to me and always have beendavid l. | Expérience générale
They tired to rent me Van that was empty and then one worker seemed upset when I wanted a vehicle with gas. I did not want to get gas as soon as I left the lot.Marilyn C.
This location is the best around thanks guysjohn B.
I cannot say enough words about the professionalism friendliness and is friendliness and the knowledge of the staff at this facility. Is. They went above and beyond to assist me. They made me feel comfortable. They made the whole process easy.There were 3 gentlemen working and all 3 were involved in some process of my purchase and checking in. They should all be recognized for their efforts.David T. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Joshua T. | Expérience générale
Le client n'a pas laissé de commentaire.David R.
Absolutely the best equipment and people. Always pleasant and ready to help. I highly recommend this location.Greg H.
Thank for your service I didn,t know what i,d do with out ya,llTory S. | Premières impressions
Le client n'a pas laissé de commentaire.Steve T.
very easy, lots of carts to use, good lighting, nice and cleanJared H. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID G.
I sent an email with my problem , employee not doing there job maybe they need better training , I am shocked I thought U-Haul had a better reputation.Shelley Jo P. | Premières impressions
Le client n'a pas laissé de commentaire.Dawn N.
We never received a receipt when requested. Also we were charged additional mileage fees even when the gas tank was almost full instead of at the 1/4 tank mark and we were reassigned to a uhaul that was further away from our original selection.Luis V.
Associate could've been a touch more professional, packing a Lougee before I pull up probably not the best lookClay R.
Le client n'a pas laissé de commentaire.George A.
excellent all aroundRichard T.
The van was great ride wise and maintenance upkeep. However the unit did have a pest control issue. Other than that the staff was great at accommodating me even though I was late. Would use again and recommend!!Tanya R.
Le client n'a pas laissé de commentaire.DANA W.
Le client n'a pas laissé de commentaire.JAMESMERRILL S.
Le client n'a pas laissé de commentaire.SUSAN K.
Le client n'a pas laissé de commentaire.David B. | Expérience générale
Great management, best customer service, very helpful and understanding employees. Would return if necessary. Merci encore.Wanda R. | Expérience générale
Le client n'a pas laissé de commentaire.Zaida A. | Premières impressions
Le client n'a pas laissé de commentaire.David B. | Premières impressions
Le client n'a pas laissé de commentaire.Laura E. | Expérience générale
Very friendly employees.Excellent service and accessible facilities.Everything superLuis C. | Expérience générale
Le client n'a pas laissé de commentaire.Anissa M. | Expérience générale
Great service would highly recommendJeffrey M. | Premières impressions
Le client n'a pas laissé de commentaire.Shelley Jo P. | Expérience générale
The Manager was extremely helpful when I had to change my reservation to a drive up room to accommodate an 18 wheel truck with my stuff. Friendly and so Helpful. Easy as pie. Thank you again.Janice K. | Online Move In
Le client n'a pas laissé de commentaire.Rosa O. | Premières impressions
Not recommended because for doing a favor the U-Haul to take a 6x12 to Lakeland which is was not my location the storage price is very expensive and small for my stuff and the manager was meanantonio d. | Premières impressions
Very professional and well educated with great skills and bilingual. Always like going there because there manner.LUIS T. | Premières impressions
I had 2 problems with the facility while walking to my unit I would see roaches as well as in the elevator. I found dead roaches and mouse droppings in my unit and I wasn't happy about that.dennis r. | Expérience générale
Le client n'a pas laissé de commentaire.MARK B. | Premières impressions
Le client n'a pas laissé de commentaire.norman r. | Expérience générale
Glorie and her staff are the absolute best.George G. | Premières impressions
Le client n'a pas laissé de commentaire.Saylor S. | Expérience générale
We've never rented a storage unit before, so we had no idea how the process would work. We went inside the main lobby to ask for help and the girl at the counter was sweet and friendly, but didn't really understand the questions we asked and didn't give us 100 % of the information. We had to kind of look around and figure things out ourselves, which was super easy to do, but a little confusing when it came to the access code process. Still 5 stars, as the unit and entire facility is very well kept. We feel as though our few little things are super safe.Chelsea W. | Online Move In
Le client n'a pas laissé de commentaire.BETZAIDA N. | Premières impressions
Nice people and location. However, when trying to contact by phone there was no one to respond to the call. They should have someone who can respond to customer's calls. The facility gets very busy on the weekend and you wait about and hour online. That should be address, it discourages the customer. Also, the facility needs to eliminate the roach concern. Nevertheless, the staff I encountered were, very nice.Kathy M. | Expérience générale
Le client n'a pas laissé de commentaire.Richard T. | Premières impressions
Le client n'a pas laissé de commentaire.MyEsha W. | Expérience générale
Le client n'a pas laissé de commentaire.charles J. | Premières impressions
Le client n'a pas laissé de commentaire.nicole t. | Expérience générale
Le client n'a pas laissé de commentaire.yesenia l. | Premières impressions
Le client n'a pas laissé de commentaire.Justin R. | Premières impressions
Le client n'a pas laissé de commentaire.Lissette O. | Expérience générale
Very hard to get through on the phone to talk to someone.Miriam O. | Expérience générale
Literally every employee there is flipping awesome. Very down to earth and helpful. I will always use this location when I'm in need of storage, truck rentals, etc as long as the employees remain awesomeMichelle B. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL M. | Premières impressions
Everything was great thanks.RODNEY M. | Expérience générale
Le client n'a pas laissé de commentaire.Kyri J. | Premières impressions
They were very helpful and pleasant to work withdavid l. | Premières impressions
Uhaul did me 👍great.Orpah H. | Premières impressions
Facility could use additional counter help and lot assistance.Jonathan P. | Expérience générale
I hired movers to move into my unit on 6-12-2021 and could not move in because I had a climate control unit located on the second floor and the entire building only had one elevator and it was broken preventing me from moving in but forcing me to pay for the unit for fear of losing it. I was not able to move in to the unit until Monday, June 14, 2021 when I found out at 7 AM that the elevator had been fixed. This delayed my move in for two days which affected the closing time on my house which had to be pushed back because of this. I have rented from U-Haul for decades and never had this happen. No other unit was available at any other location locally. The staff offered to let me move into a unit on the bottom floor until the elevator was fixed and then move to the second floor. My movers were charging me 170 $an hour and this would've caused a double Move in. What an absolute nightmare!DEBRA S. | Premières impressions
Le client n'a pas laissé de commentaire.Alejandro O. | Expérience générale
Le client n'a pas laissé de commentaire.Derrall H. | Expérience générale
I'm sorry, but I don't remember her name who helped me. But she was amazing and beyond friendly. Also the young man who took me to see me unit was helpful as well. The best service I've experienced in a while.Marie G. | Premières impressions
We have never seen a u-Haul dealership like this. Just amazing.ANDREW D. | Expérience générale
Great customers service 😘Deneka J. | Expérience générale
Le client n'a pas laissé de commentaire.Vicente M. | Premières impressions
Beside the only elevator not working everything else was fine.mike r. | Premières impressions
Le client n'a pas laissé de commentaire.Tania C. | Online Move In
Le client n'a pas laissé de commentaire.Stacy R. | Expérience générale
Le client n'a pas laissé de commentaire.Derrall H. | Premières impressions
Le client n'a pas laissé de commentaire.ANDREW D. | Premières impressions
Le client n'a pas laissé de commentaire.Luc D. | Expérience générale
Le client n'a pas laissé de commentaire.Kathy M. | Premières impressions
.Everything was great.Good people there.RODNEY M. | Premières impressions
Le client n'a pas laissé de commentaire.Latosha C. | Premières impressions
Le client n'a pas laissé de commentaire.AMY W. | Expérience générale
It is sad there there are no trash receptacles available throughout. To be charged to use dumpster is nickel and dimming the customer when they're already paying outrageously!Cleveland S. | Premières impressions
Le client n'a pas laissé de commentaire.Tina S. | Online Move In
Le client n'a pas laissé de commentaire.SANDRA G. | Expérience générale
The only problem I have was some of my property got wet in storageLois R. | Expérience générale
The young lady who initially served me would not speak, ended up charging me for a lock II already had, but since did not explain, we had to get management to help with a refund.Jacqueline P. | Premières impressions
Le client n'a pas laissé de commentaire.SUK C. | Expérience générale
Le client n'a pas laissé de commentaire.Alice M. | Premières impressions
Muy buena la atención y el servicio prestado mejor todavía.Luis C. | Premières impressions
Le client n'a pas laissé de commentaire.david w. | Expérience générale
This facility does not even know what units they have available, rented a unit and turns out after I go to the unit someone else had their belongings secured in the unit. Manager offered me a new unit an hour drive away. This place is a jokeDYLAN HOMER S. | Expérience générale
Le client n'a pas laissé de commentaire.martin v. | Expérience générale
I Love using U-Haul for my hauling needsJerry H. | Premières impressions
Le client n'a pas laissé de commentaire.Francesca J. | Online Move In
Gracias.!alberto m. | Premières impressions
The staff was very friendly and helpful! The fact that they provide carts to help you get your things to your floor is very helpful! They were very understanding about needing storage for our son's things from college. The facility was very clean and climate controlled! Decently priced as well!Dana L. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly H. | Premières impressions
The staff made a horrible day into a tolerable day. They were all friendly, helpful and understanding. I just wish I had been able to use the website only like it says you can do for self-service.Linda W. | Premières impressions
Great place to store your stuffFrank W. | Expérience générale
Le client n'a pas laissé de commentaire.jenna s. | Premières impressions
Le client n'a pas laissé de commentaire.Teresa R. | Premières impressions
The Brandon location was great the employee at the Lakeland desk was very slow and didn’t use the help avail until I got madMary M. | Expérience générale
Glory is excellent at this locationEric B. | Expérience générale
i like the three story building that you have for a facility here in Lakeland Florida. Overall this is the second storage unit that I've rented here in Lakeland and by far this is the best. Thank you for the opportunity to rent from U-Haul.Steven K. | Premières impressions
Le client n'a pas laissé de commentaire.Ann A. | Premières impressions
Customer service is awesome 😎 very friendly, nice & knowledgeable staff!rose p. | Premières impressions
Highly interested with the customer service I had the day I got my truck and storage. There crew was very pleasant, efficient. The system was very streamline. Overall I had an excellent experience.Edison T. | Online Move In
Despite offering 24 hour access through the website and promotional materials, no where does it mention the restriction that it is for businesses only. Apparently that was a recent change, but I would not have booked everything online and paid if I had known I had to show a business license to get the 24/h access. When I went inside to make a change to my reservation, and about getting the 24/h access on my account, they fixed the first thing, never answered the 2nd and then just checked me out without any mention of the 24/h access until I asked about it again and only then was I told no. As a new small business owner just starting out during this pandemic I think there should be better communication from the website to the actual store. Especially when so much of the advertising mentions 24/h access despite it only being offered for a very select few.Mallory M. | Online Move In
Muchas gracias exelenteJose G. | Premières impressions
I waited a long time for my reservation to be complete. Granted the ladies at the front desk were awesome but someone from another office canceled my reservation as I was trying to pay for it. Reason why the process took so long. My initial reservation was less in cost with the insurance and roadside service. The reservation I currently have now is much more excluding the insurance and roadside assistance.DOMINIC O. | Premières impressions
It was a.very great and easy way to get storage and quickJAMES W. | Expérience générale
Le client n'a pas laissé de commentaire.Yvonne L. | Expérience générale
Manager and Ms. Angie were amazing. They understood me and helped me out quickly.Vonette C. | Premières impressions
Best staff everWanda N. | Expérience générale
Gloria made sure that my move in experience was excellent .JAHLONI K. | Premières impressions
Le client n'a pas laissé de commentaire.Hector B. | Premières impressions
The customer service was excellent, the lady inside the store and the guys outside were all so professional. Please keep up the good work.Kimberley W. | Premières impressions
Le client n'a pas laissé de commentaire.Alexandra S. | Expérience générale
Very friendly and helpful staff here at this location. I would recommend this location to anyoneDon B. | Expérience générale
Thank you so much for helping me with a smooth moving process from NC to FL...MIRIAM P. | Premières impressions
When I was renting an additional storage unit I was getting just a little upset about the extra phone numbers needed for contact list. First my number was called to verify that I gave them a working number ( felt not trusted then) then I was asked for another number and that number was also called, then I was asked for another number and that number was also called. After being a customer for over a year with no payment issues I felt this could have been avoided. I expressed my feelings about this and I understand policy. I was asked in this survey so I responded. As you can see I submitted all great scores. Just the multiple phone numbers requested and calling them was getting me just a little ticked.JOHN T. | Premières impressions
Le client n'a pas laissé de commentaire.Nancy B. | Expérience générale
Le client n'a pas laissé de commentaire.PATRICIA J. | Expérience générale
Le client n'a pas laissé de commentaire.PRISCILLA R. | Premières impressions
Nicki and Alyssa were absolutely fantastic in helping us when we really needed help. I would highly recommend using this facility.Kim V. | Expérience générale
Le client n'a pas laissé de commentaire.Yvonne L. | Premières impressions
Excellent service à la clientèleWanda N. | Premières impressions
Nicki and Alyssa were super helpful in our time of stress in the moving process. They went out of their way to help us and we will be forever thankful for their help. K. VieiraKim V. | Premières impressions
Le client n'a pas laissé de commentaire.joe m. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle C. | Expérience générale
Le client n'a pas laissé de commentaire.kathie w. | Expérience générale
Le client n'a pas laissé de commentaire.Jose S. | Premières impressions
Thank you Mrs. Glori and Mrs. Nikki, Best friend (Alphonso), Cliff, and all the other uhaul staff keep up the great work and positive attitudes. I'm going to miss you all.Dequia C. | Expérience générale
Le client n'a pas laissé de commentaire.Debbie C. | Expérience générale
Uhaul team, vehicle, and storage made our move easy, quick, and convenient. Would recommend 100 %julia t. | Expérience générale
Le client n'a pas laissé de commentaire.Lisandra M. | Premières impressions
Le client n'a pas laissé de commentaire.Michael A. | Expérience générale
The staff were friendly and helpful. Facility is beautiful.Michelle C. | Premières impressions
The elevator was not operating properly. I had movers unloàding and loading by the hour. The access card was not working properly. My husband was unable to use the rest room on the storage unit floor.Denyse H. | Premières impressions
Le client n'a pas laissé de commentaire.Frank H. | Premières impressions
All that I came in contact with were friendly and helpful. I would use them again if the need arises. Thank you Tracy CrumpTracy C. | Expérience générale
Le client n'a pas laissé de commentaire.Jenita G. | Expérience générale
Le client n'a pas laissé de commentaire.Michael A. | Premières impressions
Le client n'a pas laissé de commentaire.Carol A. | Premières impressions
Le client n'a pas laissé de commentaire.lynnsey s. | Premières impressions
Le client n'a pas laissé de commentaire.martin v. | Premières impressions
The manager, Glorie Rabassa, was extremely helpful and courteous. Our movers were two days later getting out stuff out of the facility and Glorie worked with us one allowing the extra time without penalty. We were between a rock and hard place and she acted in a manner that took that pressure off our move. We are grateful for her handling the situation. She was great to work with and is great asset to U-haul.Thomas G. | Expérience générale
Le client n'a pas laissé de commentaire.Nancy B. | Premières impressions
The Maneger Glorie is the best she tak to you and Yelp V. the maneger glorie is the best she treats you like family / you really have never felt like that I would go all the time there and because I feel like familyLUZ G. | Premières impressions
These guys were the best. I highly recommend this facility for all your moving and storage needs.Daniel R. | Expérience générale
This facility was great!! The only suggestion....they need more than one person working the counter (helping customers with truck rentals, storage rentals, and supply purchases). They had plenty of people working outside or in the maintenance shop.David K. | Expérience générale
Le client n'a pas laissé de commentaire.mark m. | Premières impressions
Le client n'a pas laissé de commentaire.Carolina B. | Premières impressions
Nothing to say perfectJean S. | Expérience générale
Jean in the office was helpful & friendly. The general manager less so. When questions arose about removing a lock or giving additional time for storage rentals when newer contracts were presented - she was very inflexible.Edwin B. | Expérience générale
Le client n'a pas laissé de commentaire.Ada M. | Premières impressions
Le client n'a pas laissé de commentaire.ALICIA G. | Expérience générale
The staff were all very helpful and courteousjames b. | Premières impressions
Jean / Nicki was awesome. She has assisted us with moving supplies, a rental truck, and a storage room. Great service!!David K. | Premières impressions
Le client n'a pas laissé de commentaire.Tunesia m. | Premières impressions
Le client n'a pas laissé de commentaire.Jean S. | Premières impressions
The new place is awesome!! The customer service was excellent, they were very helpful and was able to accommadate us on short notice. The check in for storage was great and the drop off for the trailer was so easy. Glorie the owner is so nice!!Donna G. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID F. | Premières impressions
Very clean, very friendly and helpful staff!Allison S. | Premières impressions
New truck was great - much easier on gas than older ones. We had largest truck & largest trailer.Edwin B. | Premières impressions
Le client n'a pas laissé de commentaire.RICKY B. | Premières impressions
Very accommodating with times and very nice to work with. Great customer service!Saylor S. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!