The lady who dealt with my rental and return was fantastic.WYATT G.
Customer Reviews for U-Haul Moving & Storage of Landover
Pour nous contacter
Landover, MD 20785
(Next turning after UPS on Ardwick Ardmore Road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.RIMAS P.
Le client n'a pas laissé de commentaire.Joshua W.
Le client n'a pas laissé de commentaire.THOMAS C.
I didn't get the truck with a full tank of gas. The staff was rude.JEFFERY M.
Le client n'a pas laissé de commentaire.MARCUS P.
Le client n'a pas laissé de commentaire.Derek C.
Very rude a disrespectfulRANDY C.
Ever is. Ok fast serviceNYKHU R.
Le client n'a pas laissé de commentaire.ANTHONY W.
Le client n'a pas laissé de commentaire.QUINTINA L.
Le client n'a pas laissé de commentaire.LYDIA B.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
Le client n'a pas laissé de commentaire.SHARNIKA B.
Le client n'a pas laissé de commentaire.Kimberly K.
Remind customer to compare the fuel gauge reading on the contract with the actual reading before leaving and resolve any apparent discrepancies before driving away.Arthur A.
Both people at the counter during check in and out were friendly, attentive, and helpful. This is now my preferred uhaul.Rozier S.
Le client n'a pas laissé de commentaire.GWENDOLYN A.
I rented from this facility for an apartment move. I was greeted and assisted as soon as I walked in and the associate was friendly. I asked to switch from a 10' truck to a van and was accommodated with no problem. The return was easy and I received my receipt by email with no surprises.JENNIFER R.
I had one of those days 😪experience but the staff at both Lanham and Whittire truly was a big help in everyway possible .I just need to say Thank you to all the staff who helped meSABRINA S. | Premières impressions
Le client n'a pas laissé de commentaire.ROSE B. | Premières impressions
Everything was great.Rory H.
Le client n'a pas laissé de commentaire.wanda j. | Expérience générale
Le client n'a pas laissé de commentaire.Rashod T. | Premières impressions
Le client n'a pas laissé de commentaire.Maurice C.
Le client n'a pas laissé de commentaire.Daniel H.
I had a good experience at this location, it was clean and the representative was very professional and knowledgeable. She was courteous and accommodating. Will return to this location if I ever need another rental.Crystal A.
Re train employees how to properly identify customer. Came in for a truck rental I had previously booked, only to find out they gave my truck to someone else who apparently had the same last name as mine but they did not check their ID to identify the customer and verify. Lost a hour just standing there with no communication and basically was told the mistake was on me and the other customer for having the same last name instead of owning up to the mistake and just correcting. Terrible customer service.Elmer H.
Le client n'a pas laissé de commentaire.LAKISHAANN D.
Le client n'a pas laissé de commentaire.Thomas R.
Thank you Don Byrd who made sure I got the right equipment, that I was comfortable and safe driving it and that it worked properly on my vehicle! He is an excellent team member! Thank you Don!Katherine H.
Just keep doing what you're doing my compliments to staff 100MANNIE B.
Quick and easy and helpful staff. A good experience overall.MICHAEL B.
The staff at this location was professional, friendly and attentive. I selected the option to check in online which took longer than expected. The manager was able to expedite my service at the counter.Ky R.
Le client n'a pas laissé de commentaire.BRENDA J.
I should start off by acknowledging the one disappointment - the ubiquitous rat/mouse poop I would find scattered throughout my unit upon returning every 6~12 mos, That said, Meri Payne is a FANTASTIC facility manager. She has always been attentive and accommodating. It's hard to imagine a facility manager more generous and more capable. I always felt my belongings were safe and the facility was well-run AND I could depend upon her if I had an issue. Thank you, Meri!!Russell K. | Expérience générale
Le client n'a pas laissé de commentaire.KIM P.
Great carts, great surveillance, great service.Seanne T. | Premières impressions
I hadn't been in this facility since 2004 and I was taken back at the change. I was greeted with high energy abs great customer service at 7:30 am. What a great feeling on a hot Saturday morning when you're contemplating a move. Ms. Merci has excellent customer service and very knowledgeable. I would highly recommend this UHaul site.CHERYL C. | Premières impressions
Le client n'a pas laissé de commentaire.LUCAS H.
Le client n'a pas laissé de commentaire.Chris S.
The employees are professional and should be promoted.leavon r. | Premières impressions
Le client n'a pas laissé de commentaire.Wilfredo H.
Le client n'a pas laissé de commentaire.JULIUS M.
Le client n'a pas laissé de commentaire.LISA B.
Le client n'a pas laissé de commentaire.Oladipupo A.
Le client n'a pas laissé de commentaire.Jacob H. | Online Move In
Le client n'a pas laissé de commentaire.Yvette K. | Premières impressions
Le client n'a pas laissé de commentaire.RICO M.
Can't think of anything right now.WILLIAM C.
Thankfully for your serviceFrancisco A.
Le client n'a pas laissé de commentaire.JAMES R.
Easy drop off. The drop off location has vehicles and storage facility, therefore very big.STEPHEN M.
Employees and managers are very friendly and helpful.Eberrechi A. | Expérience générale
Le client n'a pas laissé de commentaire.Sharnice P.
Location manager was extremely professional. Thank you for you're expertise.CALVIN K.
Staff was very helpful.RONDA S.
Le client n'a pas laissé de commentaire.Rachel V.
Le client n'a pas laissé de commentaire.Lalhunmawii C.
Le client n'a pas laissé de commentaire.Kim T.
Le client n'a pas laissé de commentaire.Rachel M. | Expérience générale
I was unable to connect to sharing my location which it caused me more money . The customer service agent I spoke to inform me that she could not help me check it in .Denise M.
The man receiving the equipment would need to sharpen up people skills, other than that, they answered my question.JUAN F.
I reserved a furniture dolly with the truck. There was non available when I picked up the Van. I am 60 years old, no dolly made a lot of difference. my move became 3 times as hard.Norman T.
Le client n'a pas laissé de commentaire.TAWANA H.
Le client n'a pas laissé de commentaire.MOSHAY S.
Le client n'a pas laissé de commentaire.Tavia H.
Le client n'a pas laissé de commentaire.OLUWATOSIN J.
Le client n'a pas laissé de commentaire.Raymond R. | Expérience générale
Le client n'a pas laissé de commentaire.timothy H.
Mary &Rosa associates were greatRALPH B.
The vehicle would benefit from a wheel alignmentRAWLE D.
I returned the van with gas at the same level as I received it and the location shafted me by charging me for 2 gallons of gas. Outright robbery and dishonesty by U-Haul.Louis L.
Le client n'a pas laissé de commentaire.Christine R.
Keep doing everything that your doing!! Thank you U-jaulRHONDA B.
Le client n'a pas laissé de commentaire.Sheila C.
Le client n'a pas laissé de commentaire.ELVIS S.
I had bad breaks I almost couldn't stop the truck and not friendlyKIMBERLY J.
Le client n'a pas laissé de commentaire.WILBER R.
After hours I went in to store my items I was denied excess. There was a garage door that opened upon my approach in which I did not have access to. This facility is very unsafe and very inconvenient. I tried several times calling the after hour general manager over at Landover to have her assist me and the phone just went to voicemail. She never answered the phone so had I not figured out how to get in the unit I would have had to take my items back home and this was a two hour ordeal. This is only a two-story facility which means there is no elevator I had to walk around the outside of the building three times and up a flight of stairs to get to my unit . I was very unhappy last nightMARTHA O. | Premières impressions
If they order supplies to move the order to the location of the truckTIMOTHY K.
Nothing. The representatives were extremely professional, courteous and knowledgeable. Very pleasant experience and GREAT customer service.ERNESTINE J.
Everything looks good ðŸ˜ŒSUK R.
Everything was good for the most part! Thank you ðŸ™ðŸ¾GIETO E.
Le client n'a pas laissé de commentaire.ISAAC C.
Excellent service à la clientèleTeri M.
Le client n'a pas laissé de commentaire.NORIEL O.
Le client n'a pas laissé de commentaire.Tyanah S.
Great service every time my family rent at this locationDarryl B.
Le client n'a pas laissé de commentaire.ANTOINETTE EASTE P.
Le client n'a pas laissé de commentaire.Cynthia L.
Helped show me how to park a trailer.Regina W.
The truck windshield wiper came off twice. It was raining really bad. I had to pull over twice on the highway to fix it. It was real inconvenience.CHARLES M.
Keep doing what you're doingRobert M.
Le client n'a pas laissé de commentaire.Emory G.
Everything was great ðŸ‘ good customer service ðŸ‘ŒEric S.
Le client n'a pas laissé de commentaire.JESSICA F. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa M.
Customer service could improveLAKEISHA L.
Le client n'a pas laissé de commentaire.Zaynah B.
Le client n'a pas laissé de commentaire.DAVID J.
My experience started out a little disappointing because the equipment I reserved was not available at the location I reserved it at. My reservation was switched to another location that was across town. On a last minute attempt I was able to change the equipment for another type. The counter person Nyceemah Bennett was pleasant and very helpful. 10 out 0f 10 stars for her customer service.Trevell R.
Le client n'a pas laissé de commentaire.michael c. | Premières impressions
Le client n'a pas laissé de commentaire.Krystal G.
I couldn't get the app to work for the return.Lamont S.
Le client n'a pas laissé de commentaire.NATHAN W.
Make sure the equipment is clean before you sent it out. With covid still around you all should always make sure your vehicles are clean, the customer shouldn't have to clean the equipment they're paying for, then when it's brought to your attention you try and accommodate for delivering poor service instead of brushing it off as if it's the customers problem not yours.Tina B.
Please make sure new movers understand that all access doors are not accessible nor business hours. May sure that truck renters understand the return procedureTaWanda F. | Premières impressions
Le client n'a pas laissé de commentaire.FRANCINE A.
Le client n'a pas laissé de commentaire.DOLLIE S. | Expérience générale
Le client n'a pas laissé de commentaire.Carl M. | Premières impressions
Le client n'a pas laissé de commentaire.Cassandra H.
Exceptional customer service from Don/Tyona. They were very thorough/patient with my rental contract. Thank you for taking care of me.Khamvah P.
Le client n'a pas laissé de commentaire.Marquette B.
Customer service was excellent!William B.
Le client n'a pas laissé de commentaire.LORI J. | Expérience générale
Le client n'a pas laissé de commentaire.roberto v. | Expérience générale
Held the unit for about 15 years and will be back! Pricing on unit stayed at reasonable cost throughout the years.LANDOVER PRINTING CENTER E. | Expérience générale
Le client n'a pas laissé de commentaire.tamiko l. | Premières impressions
The gentlemen who checked me out was above superb in professionalism. Excellent employee. A real keeper. thanksCheryl W. | Expérience générale
the access hours i have issue with the card and ask me for a code just to come inside but i can't have no access this is the only issue i find after hours etcWILLIAM O R. | Expérience générale
Le client n'a pas laissé de commentaire.Rhonda D. | Premières impressions
The two Reps were awesome. Don was quick and informative, gave us the info and set us up perfectly. Rosa treated my 5 y/o son kindly and made him feel welcome in the store.Jessica A. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander E. | Expérience générale
Le client n'a pas laissé de commentaire.GEORGE W. | Premières impressions
I discover mice dropping among my belongingsTHOMAS L. | Expérience générale
Le client n'a pas laissé de commentaire.Breyah J. | Expérience générale
Le client n'a pas laissé de commentaire.Tamisha F. | Premières impressions
Le client n'a pas laissé de commentaire.ADRIENNE J. | Expérience générale
The whole experience with U-haul was amazing from the truck rental to the storage facility. Thank you so much!IVAN R. | Expérience générale
Le client n'a pas laissé de commentaire.Diannaa M. | Premières impressions
I was told that every storage mine included will have mouse traps and climate control to prevent property destruction... Unfortunately that was not the case! After several months of housing my property with Uhaul, It was time to move out when I opened my unit to find mice ,mice droppings and their urine all over my property. Spoke to a representative about it and he said uhaul can't do anything about my property- Despite the guarantee of safe guarding my property from Rodents! That's unacceptable!Tambe A. | Expérience générale
I would never use Uhaul again. The rat/mice problem was unbelievable. The only reason I didn't give POOR as my overall experience is because staff was nice, efficient and professional.Deanna C. | Expérience générale
Friendly and helpful staffTimothy C. | Premières impressions
Knowledgeable staff and good Customer Service is hard to come by these days and is why I wanted to share my experience. The staff was very friendly, I was greeted as soon as I entered the facility. I was undecisive on which storage I needed but with the help of two gentleman (Don & Eduardo) they made the process smooth by offering me a climatized storage unit. I am happy on my decision and until now never knew such a storage existed. If you are in the market for a storage unit I would highly recommend this location.Lauren R. | Premières impressions
Le client n'a pas laissé de commentaire.Peter G. | Premières impressions
Le client n'a pas laissé de commentaire.Robin J. | Expérience générale
Le client n'a pas laissé de commentaire.gwendolyn h. | Expérience générale
I would come backTANYA A. | Expérience générale
The Staff was GREAT and always give the Customers a reminder on there Monthly Bill. I recommend 2 person and will do also with others. Thanks for the Service and Have a Wonderful Holiday!Jeffrey H. | Expérience générale
Superb customer service!!Tambe A. | Premières impressions
Everything went well this time I really appreciated your serviceJOTHAM C. | Premières impressions
I retrieved my property for storage unit and there was a dead mouse in my unit on my couch that it had chewed a hold through. In spite of there being a mouse box in the unit.Crystal G. | Expérience générale
Easy and efficientMARCUS E. | Premières impressions
Continue the good work!Julienne K. | Expérience générale
They were very goodjanet b. | Expérience générale
I didn’t like the last second change on my rental truck that had me going further out my way to pick up the truck that cost me more on mileage after I had booked the truck a month ago.Richard L. | Premières impressions
This is the best Uhaul I have ever used. Very fast service. The CSRs are knowledgeable and friendly. I also like the DIY services available. I would definitely come here again, if needed.Danielle V. | Expérience générale
Great serviceCristina S. | Premières impressions
As I mentioned in a previous email, when went to remove my belongings I found mouse dropping throughout my stuff, I found that be disgusting. I would not use that facility again, nor will I recommendDeborah J. | Expérience générale
The customer service was personable and professional.Cheryl W. | Premières impressions
Quick pick up and return. Customer service was excellentlatonia j. | Premières impressions
The gentlemen wanted to go back-and-forth with me about What locker I need to have on my locker but can’t show me anything in writing saying that I have to buy a lock from U-HaulJoseph M. | Premières impressions
Decent service but entrance to facility mot secure. Never had to use key card to enter. Additionally, main access to facility is in an industrial area, again not very secure. Rat droppings in unit.ROBERTA M. | Expérience générale
Dead rats were in my unit which left a nasty odor. There is a container in the corner that states it poison but I do not think it's effective.Georgia Marie D. | Expérience générale
Nice people and helpfulJay S. | Premières impressions
Was pleasantly surprised at service received.THOMAS N. | Premières impressions
BienBENITO C. | Expérience générale
Everything was awesome until I had mice crawling around and leaving droppings all over my things. The facility doesn't acknowledge the mice problem but they put traps in the storage units. Nasty.Danzelle S. | Expérience générale
Manger of this location very respectful high standards endeavors to hers customersJANICE F. | Expérience générale
Thank you for your patience when i was late paying and always being kind and professional on phone. You guys ROCK!evelyn m. | Expérience générale
The staff was extremely friendly and helpful.GWENDOLYN W. | Expérience générale
Do not rent a unit at this location,It has a serious mouse infestation.LATOYA R. | Expérience générale
Don did a great job of getting me checked in and ready to go. Very friendly and helpful. Not sure why the climate controlled units are all up half a flight of stairs. That is an awkward arrangementJohn T. | Réservation
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