Customer Reviews for U-Haul Moving & Storage of Landover

3 671 évaluations

3900 Whitetire Rd   Landover, MD 20785
(Next turning after UPS on Ardwick Ardmore Road)

(301) 583-8932

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(301) 583-8932

3900 Whitetire Rd
Landover, MD 20785
(Next turning after UPS on Ardwick Ardmore Road)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

It was definitely a great storage experience because the truck rental & storage unit were at the same location which was convenient for my situation. Merci.

April R.  |  Expérience générale 
Évaluation :
4

The unit that I rented was very clean upon receiving the unit.

Dr Charles E Smith S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

festus f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Saynora P.  |  Expérience générale 
Évaluation :
5

Great customer service!

Malitta S.  |  Expérience générale 
Évaluation :
5

My experiences were all excellent. However I think that's it's ridiculous to continue charging someone after they have moved out and notified the staff that I moved and was out of town and the unit was empty and clean.

Barbara S.  |  Expérience générale 
Évaluation :
5

Great customer service, very professional & helpful!

Malitta S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendell S.  |  Expérience générale 
Évaluation :
5

Rosa was great as were all the employees at the time that we used your storage.

Renee G.  |  Expérience générale 
Évaluation :
5

Very helpful staff when I had an issue with the card not working. Great job!

Joseph W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Immanuel W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry S.  |  Expérience générale 
Évaluation :
2

1. I was shocked disappointed, and angry to learn that there were no elevators. How irresponsible is that of Uhaul. 2. When booking the truck I told the representative that I had a 1 bedroom. When arriving at Lanham/Bowie, I discovered that the representative was wrong. My items did not fit the storage selected. 3. There was only one person serving customers and his customer service was horrible. He had a get me out of here, no personality attitude. When I asked for a larger unit he informed me that there was no larger unit, but also told me that he had no way of finding out if another facility had a larger space. Ironically, when I found another location I was told that Uhaul does have a system that allows reps to check for space openings at other locations. So the rep lied to me. 4. I was late returning my truck the next day because I had to do my own research and find other people to unload me. I'm very disappointed in the final posseS of Uhaul. I'd like the overage for the late return to be refunded to me.

carol s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SIMON C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shantay B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

reggie d.  |  Premières impressions 
Évaluation :
5

The salesperson was very knowledgeable and gave us options and recommendations.

charmaine b.  |  Premières impressions 
Évaluation :
5

The person working at the UHAUL facility where I dropped my trailer and where I set up my storage unit was AMAZING. His name is Don. Don went ABOVE AND BEYOND the normal call of duty to be expected as an employee and really made things incredible for me after a long stressful day of moving and traveling. Give that man a RAISE. He's easily got to be one of your best employees.

JONATHAN M.  |  Premières impressions 
Évaluation :
3

Our move in experience was horrible, problematic, and exhausting on January 29, 2021, at approximately 6:15 PM when we discovered the main entry storage doors were locked. This was in conflict with the Storage Access hours of 5 AM to 10 PM as published on the U-Haul Standard Advantages for the facility. Items had to be moved through a single entry door instead of the various wide double doors at the loading dock. We were told upon move in that we should not be moving in at this time which was in conflict with the published time listed on "Your Storage Place of Landover" nor any other guidance or guidelines, verbal or non-verbal. Generally, it appears to be a lack of consistency of communication among all staff to customer for a smooth transition into the facility which was ultimately resolved through management or by others means.

Paul W.  |  Premières impressions 
Évaluation :
5

Everyone was great

Angiline D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARKITA E.  |  Premières impressions 
Évaluation :
5

I had one of those days 😪experience but the staff at both Lanham and Whittire truly was a big help in everyway possible .I just need to say Thank you to all the staff who helped me

SABRINA S.  |  Premières impressions 
Évaluation :
5

I hadn't been in this facility since 2004 and I was taken back at the change. I was greeted with high energy abs great customer service at 7:30 am. What a great feeling on a hot Saturday morning when you're contemplating a move. Ms. Merci has excellent customer service and very knowledgeable. I would highly recommend this UHaul site.

CHERYL C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob H.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yvette K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael c.  |  Premières impressions 
Évaluation :
4

Please make sure new movers understand that all access doors  are not accessible nor business hours. May sure that truck renters understand the return procedure

TaWanda F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda D.  |  Premières impressions 
Évaluation :
5

The two Reps were awesome. Don was quick and informative, gave us the info and set us up perfectly. Rosa treated my 5 y/o son kindly and made him feel welcome in the store.

Jessica A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGE W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diannaa M.  |  Premières impressions 
Évaluation :
5

Knowledgeable staff and good Customer Service is hard to come by these days and is why I wanted to share my experience. The staff was very friendly, I was greeted as soon as I entered the facility. I was undecisive on which storage I needed but with the help of two gentleman (Don & Eduardo) they made the process smooth by offering me a climatized storage unit. I am happy on my decision and until now never knew such a storage existed. If you are in the market for a storage unit I would highly recommend this location.

Lauren R.  |  Premières impressions 
Évaluation :
5

Everything went well this time I really appreciated your service

JOTHAM C.  |  Premières impressions 
Évaluation :
5

Easy and efficient

MARCUS E.  |  Premières impressions 
Évaluation :
2

I didn’t like the last second change on my rental truck that had me going further out my way to pick up the truck that cost me more on mileage after I had booked the truck a month ago.

Richard L.  |  Premières impressions 
Évaluation :
5

Was pleasantly surprised at service received.

THOMAS N.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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