Le client n'a pas laissé de commentaire.NELSON S. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Landover
Pour nous contacter
Landover, MD 20785
(Next turning after UPS on Ardwick Ardmore Road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.yvette W. | Expérience générale
Le client n'a pas laissé de commentaire.THOMAS R.
There's nothing you need to do. It was perfect!TAMMY J.
I was given an estimate of 340 for the rate of 3 days and was charged 320 for 2 days. Not rightLewis R.
Le client n'a pas laissé de commentaire.Rachael K.
Le client n'a pas laissé de commentaire.Tracey G.
Le client n'a pas laissé de commentaire.Donald S.
Le client n'a pas laissé de commentaire.Mary R.
Bad servicePresnel L.
Le client n'a pas laissé de commentaire.Bruce E.
Le client n'a pas laissé de commentaire.SEAN S.
My only complaint was that this location was the third one I was sent to. My original location was declined, although it kept popping up periodically on my app. Then I was sent to another location and when I arrived, they didn't have a truck. Fifteen minutes AFTER I was supposed to have gotten my truck, and AFTER my app had corrected the pickup location to my original location and I was heading back that way, I was informed of a THIRD location, in Landover. My friend who was driving me to get the truck had to turn around AGAIN and do a LOT of extra driving, and what would have originally taken us 30 minutes to do, took 2 HOURS. This was very annoying. Your agent at Landover saved the day. She was extremely nice and professional and renewed my belief in your company. I was just about ready to declare that I would NEVER use UHaul again. A little over a year ago I had also used UHaul and arrived at my pick up location with no truck in sight. That took over a hour for them to find me a truck somewhere else in town.Nancy D.
A smooth drop off, took no time at all, had my receipt emailed before I made it off the lot. Also the attendant provided me a mask that I needed for Uber, when I found I had lost mine. Most helpful!Nathan B.
Everyone was greatAngiline D. | Premières impressions
Le client n'a pas laissé de commentaire.RONALD F.
Le client n'a pas laissé de commentaire.FABIAN G. | Expérience générale
The customer service is always exceptional and the process runs smoothly. I'll be remaining a loyal customer at this particular site.Terrye R.
Le client n'a pas laissé de commentaire.Aaliyah C.
The people at this location were friendly and helpful. The passenger door on the vehicle I rented did not open. Otherwise, the truck seemed to be in good condition.Timothy L.
The self serve process is the best.Sean D.
Very satisfiedDonnel D.
Le client n'a pas laissé de commentaire.SHARONE W.
The staff could care less and they did not seem to care about customers.ALAN B.
Customer service was not very courteous or kind didnt welcome me or greet basically gave me a kind and told me to go find my truck outside When I bought my truck back 2 1/2 early there was a guy who just told leave to just pointed for me to park the truck just a hello would have went a long way moving is already stressful you never know what someone has already dealt with your smile may change someone's whole dayRegina W.
The self process was not easy and they can do better than thisTakalea G.
Le client n'a pas laissé de commentaire.Desiree A.
Le client n'a pas laissé de commentaire.Jorge J.
Checking in was very easy and professional.LASWAUN W.
Everything is okay.SUNDAY F.
Le client n'a pas laissé de commentaire.THOMAS R.
I checked in online. It was simple.Juan S.
Thank you so much Uhaul for going above and beyond to assist me!!! My experience was top notch and I will definitely recommend this location to anyone I know that is planning a move. Merci encore!Latara P.
Le client n'a pas laissé de commentaire.Mustapha T.
Le client n'a pas laissé de commentaire.Charles J.
Le client n'a pas laissé de commentaire.MARKITA E. | Premières impressions
Le client n'a pas laissé de commentaire.Imran F.
Le client n'a pas laissé de commentaire.DENISE M. | Expérience générale
Le client n'a pas laissé de commentaire.ERNESTO Y.
The young lady who checked me out was just fabulous, she was very pleasant and set up my appointment for return of equipment. Everybody at that place was just very helpful and the young man who helped hook it up and check to make sure everything was OK was right on target.I would recommend that location to anybody. It was a pleasure to go there and meet representatives that did their job very wellWilliam P.
Seamless transaction. Would do it again if needed.C. D.
Le client n'a pas laissé de commentaire.DENYS N.
Le client n'a pas laissé de commentaire.CARRIECHRISTINE G.
The service was excellent. Very knowledgeable and friendly staff. This is the only location I prefer to use because of the service.Ernestine J.
I was overcharge on my rental and l went back there this afternoon to complain but the two lady ( a younger lady and slim lady middle age) was so rude and doesn't act professionally, all they do is talking, talking without knowing what to do..William C.
Keep the people you have now!!!ALPHONSO B.
Great staff and even greater customer service! Thank you all. Everyone went above and beyond with helping me with my questions and equipment from the GM to the rest of the great staff. everyone was very welcoming and professionalDEMON K.
Customer Service I give them 5/5CHERYL C.
Le client n'a pas laissé de commentaire.BRIAN M.
The representatives are always so professional and knowledgeable. I come here every time I need storage or moving assistance. :) Thank you for your wonderful service early in the morning! It was a great start to our moving day.Ernestine P.
Le client n'a pas laissé de commentaire.Jonas M.
Please have someone from corporate call meOMAR G.
Le client n'a pas laissé de commentaire.ASHRAF M.
Ms. Rosa was very attentive and knowledgeable of the equipment/services. Customer service at this location was on point, continuing this attitude would better aide future and return customers. Kudos to Manager & Staff!CHRISTOPHER H.
The customer service was extremely professional and above standard,Mari Collins was truly helpful and working with me to make sure my rental process easier than normal, Thank you.MUCKTAR R.
Continue to serve the customers, and I hope to see u again. Merci.DONALD D.
I have been a customer for almost 5 years and have another unit at this location. For the most part, I am satisfied with the service provided although shorter wait times when calling and not having mice droppings on my belongings would have improved the experience. Also, having a pro-rated refund would have been nice rather than paying a full month for less than 10 days.Anita J. | Expérience générale
The lady who dealt with my rental and return was fantastic.WYATT G.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.RIMAS P.
Le client n'a pas laissé de commentaire.Joshua W.
Le client n'a pas laissé de commentaire.THOMAS C.
I didn't get the truck with a full tank of gas. The staff was rude.JEFFERY M.
Le client n'a pas laissé de commentaire.MARCUS P.
Le client n'a pas laissé de commentaire.Derek C.
Very rude a disrespectfulRANDY C.
Ever is. Ok fast serviceNYKHU R.
Le client n'a pas laissé de commentaire.ANTHONY W.
Le client n'a pas laissé de commentaire.QUINTINA L.
Le client n'a pas laissé de commentaire.LYDIA B.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
Le client n'a pas laissé de commentaire.SHARNIKA B.
Le client n'a pas laissé de commentaire.Kimberly K.
Remind customer to compare the fuel gauge reading on the contract with the actual reading before leaving and resolve any apparent discrepancies before driving away.Arthur A.
Both people at the counter during check in and out were friendly, attentive, and helpful. This is now my preferred uhaul.Rozier S.
Le client n'a pas laissé de commentaire.GWENDOLYN A.
I rented from this facility for an apartment move. I was greeted and assisted as soon as I walked in and the associate was friendly. I asked to switch from a 10' truck to a van and was accommodated with no problem. The return was easy and I received my receipt by email with no surprises.JENNIFER R.
I had one of those days 😪experience but the staff at both Lanham and Whittire truly was a big help in everyway possible .I just need to say Thank you to all the staff who helped meSABRINA S. | Premières impressions
Le client n'a pas laissé de commentaire.ROSE B. | Premières impressions
Everything was great.Rory H.
Le client n'a pas laissé de commentaire.wanda j. | Expérience générale
Le client n'a pas laissé de commentaire.Rashod T. | Premières impressions
Le client n'a pas laissé de commentaire.Maurice C.
Le client n'a pas laissé de commentaire.Daniel H.
I had a good experience at this location, it was clean and the representative was very professional and knowledgeable. She was courteous and accommodating. Will return to this location if I ever need another rental.Crystal A.
Re train employees how to properly identify customer. Came in for a truck rental I had previously booked, only to find out they gave my truck to someone else who apparently had the same last name as mine but they did not check their ID to identify the customer and verify. Lost a hour just standing there with no communication and basically was told the mistake was on me and the other customer for having the same last name instead of owning up to the mistake and just correcting. Terrible customer service.Elmer H.
Le client n'a pas laissé de commentaire.LAKISHAANN D.
Le client n'a pas laissé de commentaire.Thomas R.
Thank you Don Byrd who made sure I got the right equipment, that I was comfortable and safe driving it and that it worked properly on my vehicle! He is an excellent team member! Thank you Don!Katherine H.
Just keep doing what you're doing my compliments to staff 100MANNIE B.
Quick and easy and helpful staff. A good experience overall.MICHAEL B.
The staff at this location was professional, friendly and attentive. I selected the option to check in online which took longer than expected. The manager was able to expedite my service at the counter.Ky R.
Le client n'a pas laissé de commentaire.BRENDA J.
I should start off by acknowledging the one disappointment - the ubiquitous rat/mouse poop I would find scattered throughout my unit upon returning every 6~12 mos, That said, Meri Payne is a FANTASTIC facility manager. She has always been attentive and accommodating. It's hard to imagine a facility manager more generous and more capable. I always felt my belongings were safe and the facility was well-run AND I could depend upon her if I had an issue. Thank you, Meri!!Russell K. | Expérience générale
Le client n'a pas laissé de commentaire.KIM P.
Great carts, great surveillance, great service.Seanne T. | Premières impressions
I hadn't been in this facility since 2004 and I was taken back at the change. I was greeted with high energy abs great customer service at 7:30 am. What a great feeling on a hot Saturday morning when you're contemplating a move. Ms. Merci has excellent customer service and very knowledgeable. I would highly recommend this UHaul site.CHERYL C. | Premières impressions
Le client n'a pas laissé de commentaire.LUCAS H.
Le client n'a pas laissé de commentaire.Chris S.
The employees are professional and should be promoted.leavon r. | Premières impressions
Le client n'a pas laissé de commentaire.Wilfredo H.
Le client n'a pas laissé de commentaire.JULIUS M.
Le client n'a pas laissé de commentaire.LISA B.
Le client n'a pas laissé de commentaire.Oladipupo A.
Le client n'a pas laissé de commentaire.Jacob H. | Online Move In
Le client n'a pas laissé de commentaire.Yvette K. | Premières impressions
Le client n'a pas laissé de commentaire.RICO M.
Can't think of anything right now.WILLIAM C.
Thankfully for your serviceFrancisco A.
Le client n'a pas laissé de commentaire.JAMES R.
Easy drop off. The drop off location has vehicles and storage facility, therefore very big.STEPHEN M.
Employees and managers are very friendly and helpful.Eberrechi A. | Expérience générale
Le client n'a pas laissé de commentaire.Sharnice P.
Location manager was extremely professional. Thank you for you're expertise.CALVIN K.
Staff was very helpful.RONDA S.
Le client n'a pas laissé de commentaire.Rachel V.
Le client n'a pas laissé de commentaire.Lalhunmawii C.
Le client n'a pas laissé de commentaire.Rachel M. | Expérience générale
Le client n'a pas laissé de commentaire.Raymond R. | Expérience générale
After hours I went in to store my items I was denied excess. There was a garage door that opened upon my approach in which I did not have access to. This facility is very unsafe and very inconvenient. I tried several times calling the after hour general manager over at Landover to have her assist me and the phone just went to voicemail. She never answered the phone so had I not figured out how to get in the unit I would have had to take my items back home and this was a two hour ordeal. This is only a two-story facility which means there is no elevator I had to walk around the outside of the building three times and up a flight of stairs to get to my unit . I was very unhappy last nightMARTHA O. | Premières impressions
Le client n'a pas laissé de commentaire.JESSICA F. | Expérience générale
Le client n'a pas laissé de commentaire.michael c. | Premières impressions
Please make sure new movers understand that all access doors are not accessible nor business hours. May sure that truck renters understand the return procedureTaWanda F. | Premières impressions
Le client n'a pas laissé de commentaire.DOLLIE S. | Expérience générale
Le client n'a pas laissé de commentaire.Carl M. | Premières impressions
Le client n'a pas laissé de commentaire.LORI J. | Expérience générale
Le client n'a pas laissé de commentaire.roberto v. | Expérience générale
Held the unit for about 15 years and will be back! Pricing on unit stayed at reasonable cost throughout the years.LANDOVER PRINTING CENTER E. | Expérience générale
Le client n'a pas laissé de commentaire.tamiko l. | Premières impressions
The gentlemen who checked me out was above superb in professionalism. Excellent employee. A real keeper. thanksCheryl W. | Expérience générale
the access hours i have issue with the card and ask me for a code just to come inside but i can't have no access this is the only issue i find after hours etcWILLIAM O R. | Expérience générale
Le client n'a pas laissé de commentaire.Rhonda D. | Premières impressions
The two Reps were awesome. Don was quick and informative, gave us the info and set us up perfectly. Rosa treated my 5 y/o son kindly and made him feel welcome in the store.Jessica A. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander E. | Expérience générale
Le client n'a pas laissé de commentaire.GEORGE W. | Premières impressions
I discover mice dropping among my belongingsTHOMAS L. | Expérience générale
Le client n'a pas laissé de commentaire.Breyah J. | Expérience générale
Le client n'a pas laissé de commentaire.Tamisha F. | Premières impressions
Le client n'a pas laissé de commentaire.ADRIENNE J. | Expérience générale
The whole experience with U-haul was amazing from the truck rental to the storage facility. Thank you so much!IVAN R. | Expérience générale
Le client n'a pas laissé de commentaire.Diannaa M. | Premières impressions
I was told that every storage mine included will have mouse traps and climate control to prevent property destruction... Unfortunately that was not the case! After several months of housing my property with Uhaul, It was time to move out when I opened my unit to find mice ,mice droppings and their urine all over my property. Spoke to a representative about it and he said uhaul can't do anything about my property- Despite the guarantee of safe guarding my property from Rodents! That's unacceptable!Tambe A. | Expérience générale
I would never use Uhaul again. The rat/mice problem was unbelievable. The only reason I didn't give POOR as my overall experience is because staff was nice, efficient and professional.Deanna C. | Expérience générale
Friendly and helpful staffTimothy C. | Premières impressions
Knowledgeable staff and good Customer Service is hard to come by these days and is why I wanted to share my experience. The staff was very friendly, I was greeted as soon as I entered the facility. I was undecisive on which storage I needed but with the help of two gentleman (Don & Eduardo) they made the process smooth by offering me a climatized storage unit. I am happy on my decision and until now never knew such a storage existed. If you are in the market for a storage unit I would highly recommend this location.Lauren R. | Premières impressions
Le client n'a pas laissé de commentaire.Peter G. | Premières impressions
Le client n'a pas laissé de commentaire.Robin J. | Expérience générale
Le client n'a pas laissé de commentaire.gwendolyn h. | Expérience générale
I would come backTANYA A. | Expérience générale
The Staff was GREAT and always give the Customers a reminder on there Monthly Bill. I recommend 2 person and will do also with others. Thanks for the Service and Have a Wonderful Holiday!Jeffrey H. | Expérience générale
Superb customer service!!Tambe A. | Premières impressions
Everything went well this time I really appreciated your serviceJOTHAM C. | Premières impressions
I retrieved my property for storage unit and there was a dead mouse in my unit on my couch that it had chewed a hold through. In spite of there being a mouse box in the unit.Crystal G. | Expérience générale
Easy and efficientMARCUS E. | Premières impressions
Continue the good work!Julienne K. | Expérience générale
They were very goodjanet b. | Expérience générale
I didn’t like the last second change on my rental truck that had me going further out my way to pick up the truck that cost me more on mileage after I had booked the truck a month ago.Richard L. | Premières impressions
Great serviceCristina S. | Premières impressions
The customer service was personable and professional.Cheryl W. | Premières impressions
Quick pick up and return. Customer service was excellentlatonia j. | Premières impressions
The gentlemen wanted to go back-and-forth with me about What locker I need to have on my locker but can’t show me anything in writing saying that I have to buy a lock from U-HaulJoseph M. | Premières impressions
Was pleasantly surprised at service received.THOMAS N. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!