Le client n'a pas laissé de commentaire.CLAYTON B.
Customer Reviews for U-Haul Moving & Storage of Laveen
Pour nous contacter
Laveen, AZ 85339
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This wasn't my rental. I'm concerned that my information was used by Fredrick Henderson without my permission... I have no idea whom this person isFREDERICK H.
Le client n'a pas laissé de commentaire.SERGIO L.
Le client n'a pas laissé de commentaire.LORI M.
My pickup time was 530 because they didn't put the lockbox on the right truck so I had to wait till about 6:40 to get it the guy who helped me was nice but it made my move take longer then I wanted.Tomas M.
The cashier that checked me out was In the bathroom for about 7 mins then was not friendly or inviting. The price advertised $19,99 I paid $55 the day I rented it. I also put gas back to where it was. The next day I was charged an additional $30. So it was actually closer to $80 for 3hours. I was desperate to get the 1 couch so I paid it but I don't think I'll use uhaul again.MARQUITA M.
Le client n'a pas laissé de commentaire.Kelly T.
Le client n'a pas laissé de commentaire.MELINDA C.
Le client n'a pas laissé de commentaire.TROY G. | Expérience générale
Le client n'a pas laissé de commentaire.rene p. | Expérience générale
Le client n'a pas laissé de commentaire.PATRICK N.
Very ProfessionalSTEVE B.
Fueron muy amables y me atendieron bienLucia G. | Premières impressions
Le client n'a pas laissé de commentaire.Annette C.
Le client n'a pas laissé de commentaire.MATTHEW N.
Le client n'a pas laissé de commentaire.Ashley G.
Le client n'a pas laissé de commentaire.Scott F. | Expérience générale
Le client n'a pas laissé de commentaire.Linda S. | Expérience générale
The manager is extremely rude. Had me waiting 36 minutes to be exact, helped every customer that walked in after me as if I wasn't there! Previous management here was way betterJESSICA S.
I waited over 40 min to get the truck, they could not find the truck. than the truck was very low fuel so I had to get to the gas station asap before truck runs out of fuel. I request the truck for 12 hours so I added more fuel expectation to complete my moving request and had to returned the truch 8 hour early and did not get a refund for my fuel. and returned with more fuel than needed, I called to let manager know that the alignment was off, the blinkers were not working the sometime time, the transmission was slipping, and I was returning the truck, was told that they do not have any more trucks for me and not once did he say check to see if the tow light was on. So I had to cut my trip short and return the truck. I added more fuel because I had the truck for 12 hour and would like to be reimburse for fuel, giving an old truck when I told them I was estimate of 60 to 80 miles and for the inconvenience,SENTA R.
Le client n'a pas laissé de commentaire.David W.
Returned the truck to the location they sent me, the representative checked in the truck and let me know I was good to go and that the trucked had been checked in. They proceeded to call me the next day claiming I had been dishonest and did not drop off the truck. They proceeded to charge me and additional $220 with no explanation on top of the $111 rental charge. Thank you for allowing me to review and I will no longer be utilizing U-haul. Have a nice day.Gabriel D.
Le client n'a pas laissé de commentaire.LLOYD P.
Good customer serviceGLORIA C.
Le client n'a pas laissé de commentaire.NATHANIEL T.
No comments, my experience it was fantastic, thank you.Elda M. | Expérience générale
Le client n'a pas laissé de commentaire.Mary R. | Expérience générale
Very organizedTIMOTHY M.
Le client n'a pas laissé de commentaire.ALEJANDRO R.
Le client n'a pas laissé de commentaire.NICHELLE C.
Le client n'a pas laissé de commentaire.KEYON J.
Le client n'a pas laissé de commentaire.SAUL S.
Very clean location with staff available.DANIEL N.
Great customer service from both gentlemen at the location.LAKESHIA L.
I will refer Family and Friends... Nice customer service..Crystal A. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID L.
he was very helpful and suggested to call corporate to complain about prior experience at pickup location.BRIAN D.
Don't change a thing .GLORIA J.
Great experience, no hassles!!CHRISTOPHER R.
Le client n'a pas laissé de commentaire.DOUGLAS G.
Le client n'a pas laissé de commentaire.Phillip R.
Le client n'a pas laissé de commentaire.JOSEPH C.
Le client n'a pas laissé de commentaire.NICOLE W.
Perfect location . Great convenience when I need the pickup truck. It is not far from where I live .MYRON Z.
Le client n'a pas laissé de commentaire.LORENZO H.
Le client n'a pas laissé de commentaire.Jeanette G. | Expérience générale
Le client n'a pas laissé de commentaire.RALPH K.
Le client n'a pas laissé de commentaire.GWENAI R.
Le client n'a pas laissé de commentaire.CASSANDRA H.
Le client n'a pas laissé de commentaire.HOLLIS P. | Expérience générale
The crew at the drop off location was disorganized, disrespectful, lazy, and created multiple problems. They charged me an extra day because they took 35 minutes to see us (we were there on time) and they put the wrong name on the receiptâ€"they used my male friend's name even though it was my address, email, credit card, etc. They refused to help or remedy the situation, even after admitting they were wrong. I will actively be urging everyone I know to choose another moving service.STEVEN U.
Le client n'a pas laissé de commentaire.ADAM B.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.ALPHONZO G.
Le client n'a pas laissé de commentaire.HAROLD J.
Le client n'a pas laissé de commentaire.CINDY G.
GREAT Customer Service!!!!DENISE G.
Le client n'a pas laissé de commentaire.KENDALL T.
My location was changed at the last minute because of inventory. Was taken care of though. Will use you guys next time for sure.ALLAN W.
Le client n'a pas laissé de commentaire.JUAN B.
Excellent help form personnelTIMOUR P.
Le client n'a pas laissé de commentaire.ANGELICA E.
Le client n'a pas laissé de commentaire.Sergio C. | Expérience générale
Le client n'a pas laissé de commentaire.Danyele G. | Online Move In
Le client n'a pas laissé de commentaire.Lynnea M. | Expérience générale
Very friendly customer service and very welcoming and good communication skills.NORMA S.
Le client n'a pas laissé de commentaire.Francis E.
I have checked in with the evening crew twice each time they have billed me twice they have no clue of what they're doing..I'm still waiting for my billing to be corrected.IRVIN W.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.JENNIFER W.
Loved the customer service, will be using again in the futureJEANITA S.
The lady there was amazing! But just like the issues with pickup, we had more issues with drop off as she stated that we were dropping off at the wrong location. I showed her my reservation confirmation and she immediately got it all worked out. From my experience Uhaul corporate really needs to look into these types of issues and do a better job at creating less stress on people during an already stressful moving period.TODD B.
Le client n'a pas laissé de commentaire.EDUARDO C.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Everything was excellentDAVID S.
I never received updates on my shipment. I had to spend HOURS calling stores and customer service to get information on my shipment. I am so disappointed in this experience but I expected much more professionalism. I would not use or recommend ubox ever againDominque B.
Keep doing what you are doing, it works.ABDUL S.
Le client n'a pas laissé de commentaire.Anthony L. | Expérience générale
The app was easy to use during the check-in process but it still requires you to enter the store as there is no access to the key (as indicated by the app) & the trucks are in a gated area. The customer service by the woman at the counter was awful. She didn't listen and she was rude & dismissive. There are too many U-Haul locations or rental options to deal with such horrible behavior.Charles W.
Everyone was courteous. I did tell my family which location I rented from. I told them everyone at that location was pleasant and helpful.ELBERTEEN M.
Very courteous and helpful staff. Near-new equipment. Very smooth.MICHAEL F.
Le client n'a pas laissé de commentaire.Ted W. | Premières impressions
Le client n'a pas laissé de commentaire.JULIO M.
Le client n'a pas laissé de commentaire.Cesareo Z.
Le client n'a pas laissé de commentaire.CHAD N.
Have the trucks gas filled all the way up so customers can fill it full. Instead of scamming customers for all their money!HAYLEY M.
Le client n'a pas laissé de commentaire.JEFFREY A.
Le client n'a pas laissé de commentaire.David F.
Customer service was good it just took a long time to checkout.GABRIEL G.
When ordering online I was advised I would receive a free lock. I wasn't provided a free lock which did not sit to well with me I would still like my free lock that's what promoted me to move forward with choosing U-HaulDaQuan T. | Online Move In
Le client n'a pas laissé de commentaire.Ronald H.
Le client n'a pas laissé de commentaire.LOLA E.
Excellent customer serviceStanley N. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT D.
The Lady works there every day very very nice!ZHENGYUN Q.
I was promised one month free storage on 67th Ave. and Bell Road when I got there they're saying they had no units I was really disappointedTOM U.
Le client n'a pas laissé de commentaire.ALBERT D.
The lady in charge may use a more customer friendly tone and be willing to understand everyone is not as familiar with her business as she is. Other than that experience, I would recommend this location. Competitive pricing is something to consider when there's a thirty cents difference between locations. It could be a deciding factor.VERA M.
Le client n'a pas laissé de commentaire.GLORIA S.
This location is my favorite store, quality Customer service Everytime. I hope other stores can be like them, the staffs do careBRIDGET S.
Had issue with gas gauge....drove 43 miles and only got a little over 4 miles per gallon ..ABEL R.
Le client n'a pas laissé de commentaire.RENITA H.
I wouldn't refer my ex mother in law to your business it sucksJeffrey A.
Le client n'a pas laissé de commentaire.Tamica B.
Le client n'a pas laissé de commentaire.CHARLOTTE J.
Thank you meeting my needs above and beyond my expectations when it counted the most. I appreciate your kindness. Good customer service speaks volumes in my world. Thank you!!LA DONNA G.
Le client n'a pas laissé de commentaire.RAYMOND M.
Le client n'a pas laissé de commentaire.NIKOLETE R.
Customer service was excellent at this locationMICHAEL B.
Great service, friendly staff! Would definitely use this location again. Don't remember the names but it was a gentleman and a woman! Around 2pm on Friday the 24th! Made it painless!LEMANUEL J.
Le client n'a pas laissé de commentaire.Samuel C.
Le client n'a pas laissé de commentaire.La Donna G.
VALARIE IS THE ABSOLUTE BEST!!!DENISE G.
Le client n'a pas laissé de commentaire.JUAN P.
Very satisfied. The storage rooms are very clean.Gloria G. | Premières impressions
Staff is always friendly at the Laveen location. Lynne is amazing and always available to assistLeah H. | Premières impressions
The facility managers are nice people.darrell r. | Premières impressions
Le client n'a pas laissé de commentaire.Ana R. | Premières impressions
Le client n'a pas laissé de commentaire.Ana L. | Premières impressions
I have had a wonderful experience with this location. I needed a larger unit and let them know if a larger unit came available please let me know. They called quickly and I was mover in less than two hours the new unit was adjacent to my old unit and the move was easy and quick.James V. | Premières impressions
I wish I could really afford this service but I appreciate the help you have been in the pastLarraine T. | Online Move In
Very clean Very friendly & professionalMaria D. | Premières impressions
The management team has an outstanding service they provide with good courteous and effective relationship with each customer. They provided efficient and thorough communication while being of service to the public.Barbara C. | Premières impressions
In and out service 👍Emmanuel R. | Premières impressions
Always professional and friendly !!!! Always have the right answers and were easy to communicate with. They know what they are doing and do it well !!! I go out of my way to recommend them whenever ISteve J. | Premières impressions
Excellent customer service. From the initial call to me to the truck drop off. I also appreciated to find my storage so clean. I'm NOT a 1st time storage renter. So I know what is to be expected.Larry L. | Premières impressions
I rented a storage from them 2 years ago, it was such great service that , when i return to arizona i went back to them I love it there, i could have gone to any of hundreds of other storageDenise F. | Premières impressions
They were very helpful and made the process fast and simpleJason P. | Premières impressions
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