I picked up the pick up truck at 11 am, an told them I'd have it about 6 hours. (5pm). I called at 4pm and told him I'll return about 10am next day. Next morning at 8:05 he calls and reminds me about the truck, i confirm it will be at 10am. He reminds me that I originally was supposed to return it at 5pm yesterday. So what would have been my best answer in this situation, please? Is not the 19,95 $ valid for 24 hours? Was I not trying to give an honest 'heads-up" with my original 6 hour estimate? My motive was not selfish but to allow them to schedule another rental use on the truck, which I could not do, I would have liked...JERRY S.
Customer Reviews for U-Haul Moving & Storage of League City
Pour nous contacter
League City, TX 77573
(Right past the Cracker Barrell)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The 26' trucks air conditioner did not work. The fam operated - But no cold air. In the Texas heat - Not a good experience. This was NOT the locations fault.DANNY B.
staff was friendly and knowledgeable. They helped me with quick and excellent service. I will rent from here again!HIWATHA H.
Le client n'a pas laissé de commentaire.cindy R.
Mobile check in app did not work Interior/cab light was not working Extremely rough ride Driver side door difficult to close Mileage from beginning check in app very different from actualSusan C.
Wonderful and helpful staff as always. Thank you.George B.
Le client n'a pas laissé de commentaire.Jim H.
Only issue was my 24 hr access card did not work resulting in having to make multiple trips to access. Young man on duty was not very helpful but manager assisted when I returned and resolved the issue.Jeania E. | Expérience générale
Le client n'a pas laissé de commentaire.Dora T.
Reliable trucks and very helpful staffColten W.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Billy G. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.migdalia s. | Expérience générale
Le client n'a pas laissé de commentaire.TIMOTHY F.
Le client n'a pas laissé de commentaire.Richard Y.
The wrong return location was entered incorrectly by a uhaul associate. My. Card was charged an obscene amount of money upon return. I want to speak with someone with a brain, pleaseTiffany T.
We have used this location as well as the one on FM518 several times and have always been pleased with your employees and the service. MerciPatsy B. | Expérience générale
Great location and plenty of products to support your move. Customer attention and service average.Juan M.
Le client n'a pas laissé de commentaire.Lillie B. | Expérience générale
This was the second rental in 10 days. The first was 6 days and your agent helped me with the best rate for what I was doing. The second one didn't and I paid to much for mileage and got zero courtesy miles. So I paid almost the same amount for 6 days rental to a 2 day rental. A little disappointedAlan T.
Le client n'a pas laissé de commentaire.PHILIP P.
Steering was horrible and mirror folded where we were could see left side after re adjustment multiple timesJOHNATHAN R.
Le client n'a pas laissé de commentaire.Herman J.
Easy to reserve and pay rental.Kathy B. | Online Move In
Easy dropoff.Jeremy P.
Le client n'a pas laissé de commentaire.KELTRIC L.
Let the next customer know that U-Haul Moving & Storage of League City 351 Gulf Fwy S League City, TX 77573 is very efficient and accessible.James B.
workers were personable and able to answer all my questions. Have a great dayJackie T.
Le client n'a pas laissé de commentaire.FELIX SANMIGUEL T.
The customer service was terrible the manager told my husband that the credit for the mileage would be credited back to us. I paid cash so I went in and told him that I wanted cash because that's how I paid he said it would go back on the card I used to book it with. I asked him for a printed copy of my receipt he said he would email it to me right then which didn't happen!KIMBERLY K.
Nice and easy, good service.DANIEL V. | Expérience générale
Le client n'a pas laissé de commentaire.PABLO R. | Online Move In
Le client n'a pas laissé de commentaire.Heather R.
My experience with the U-Haul rental was excellent. Le service à la clientèle était génial. Keep up the great work.Vicky K.
Le client n'a pas laissé de commentaire.Noel C. | Premières impressions
Le client n'a pas laissé de commentaire.WAYLAND A.
Le client n'a pas laissé de commentaire.Derrick A. | Expérience générale
Gas gage reading on contract was higher than gage in truck. Should have verified before I left. But they didn't charge a fee for cleaning, so it balanced out. All in all the best out there. Truck was a dog but I already knew it would be.Daniel C.
Everything is perfectRICHARD H.
Le client n'a pas laissé de commentaire.ALLYSSA H.
Everybody was friendly. I had quick and easy service.YVONNE P.
Nothing it was fine.charles P.
Le client n'a pas laissé de commentaire.BRANDON A.
Le client n'a pas laissé de commentaire.Robert M.
The sterile experience of renting a truck was short, sweet and thorough.Richard W.
Le client n'a pas laissé de commentaire.BRADLY H.
Le client n'a pas laissé de commentaire.Bill M. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.pamela b. | Expérience générale
Enjoyed everything about the experience. Everyone was helpful n kind!Lillie B.
Le client n'a pas laissé de commentaire.RICKY T.
I would definitely rent from this location again.Robert B.
Very helpful getting me hooked up and ready to go.John M.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.KYLE C.
Charged me the wrong rate.Valerie G.
Le client n'a pas laissé de commentaire.NYKISHA O.
Staff were efficient, friendly and knowledgeable. Process was streamlined .ALLAN W.
Le client n'a pas laissé de commentaire.Jodi M.
Great Service!!BEN C.
Le client n'a pas laissé de commentaire.Victoria C.
Le client n'a pas laissé de commentaire.FREDERICK W.
I couldn't find a way to do it but I rented a truck and motorcycle trailer for 24hrs. In reality I only needed the trailer for 2, maybe 3hrs, so i returned it immediately after I was finished with it but kept the truck. I wish there was a way to break up rentals like that.Joshua B.
Le client n'a pas laissé de commentaire.Emery W. | Expérience générale
Le client n'a pas laissé de commentaire.SILVIO T.
Excellent service and smooth transaction for a first time renter! Very pleasedLawana B.
Had to go inside for help.TOMMY S.
Average rating due to construction going on which they can't control but could cause a hazard coming out of the location.JUAN L.
Le client n'a pas laissé de commentaire.Roby S.
Le client n'a pas laissé de commentaire.LUCY G. | Expérience générale
This is Not ArielAriel H. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda H.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.DAVID W.
Excellent Service.GREGORY S.
Great service!BENIGNO JESUS P.
There was no walk around when I picked up the truck. Instead I was sent an automated text to inspect the truck after I had left the facility. Fortunately I took pictures of the truck before I departed with the truck that showed damaged fenders on both sides of the truck.Terrence M.
They did their jobs and did it right.Kenneth K.
Le client n'a pas laissé de commentaire.Annette B.
Le client n'a pas laissé de commentaire.Michael A.
I really like the customer service that was displayed when I came to pick up my rental. However, doing the pick up on my phone was a hassle. If I would've known I had to go through extra steps when checking in through my phone, I would have never chosen that method.Keisha R.
Le client n'a pas laissé de commentaire.Steven D.
None at this timeRalph C.
Le client n'a pas laissé de commentaire.Christopher M.
They charging my daughter twice messed up on the truck wanted a 19 $truck gave me a 29 $truck a 15 inch I wanted a 10 inch so I will never ever come back to you againJOYCE C.
Le client n'a pas laissé de commentaire.JERRY H.
Employees were extremely helpful, friendly and quick. It was really easy to get in and out of, too.Nina N.
Special thanks to Christine for diagnosing and replacing a blown fuse in my truck that prevented my rear lights from working. Will rent from them again.Gregory S.
Le client n'a pas laissé de commentaire.KHEMRAJ S.
Le client n'a pas laissé de commentaire.Lecara M.
Le client n'a pas laissé de commentaire.JACQUELINE B.
Le client n'a pas laissé de commentaire.STACIE A. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.Aaron R.
Le client n'a pas laissé de commentaire.JAYNE W.
There was only one auto tranport left. We asked the attendant if it is in good shape as we are moving 1300 miles. He was very in a hurry and kind of cavalierly stated they are all inspected. I asked are the tires good and he said yes. He helped us connect it and test the trailer lights - things he is required to do. We did not drop the fender to check the tires. During loading of our car on the trailer at the hotel, when we dropped the fender guard as required, I noted the tires on that side were bald int eh center and had cracking in the tread and sidewall. I inspected the other side and found the same conditions. I contacted UHaul (long wait) by phone to try to find another option since this was the last at that site and it was already latte afternoon and we were supposed to leave in the morning. I asked if I could drop this one and pick up a new one at one location vice going to return first and then to the other to pick up. The person who made the change changed our reservation in the system to show we were only going from one location in League City to the other instead of all the way to Michigan, which is the trip. At the second location where we got the trailer with decent tires, and in Michigan upon arrival, our reservations in the system have been screwed up totally and both the second place and the Michigan destination had to call in to Uhaul Traffic to get assistance (took a long time). Still - even this survey is sent with the wrong origin and destination location! How ironic. The very worst is that the origin location rented us a trailer to haul a 3000 lb vehicle on highways all the way to Michigan from Texas with bald tires. This is inexcusable and willful in that I even asked up front to make sure it was in good condition. People could be killed due to such a willful act. This person should be held accountable. No amount of hurrying or time management is worth killing people due to negligence. I am grateful the second location in League City helped us using traffic to straighten it out enough to get us a trailer with good tires. Thanks to them and #$%^&&^ to teh origin person who did not care about our safety.Edward P.
Le client n'a pas laissé de commentaire.LESLEY C.
Le client n'a pas laissé de commentaire.MELISSA H.
Le client n'a pas laissé de commentaire.BRYAN S.
Le client n'a pas laissé de commentaire.Brandon F.
East service I appreciate itTayden L.
Tried to call location after rental with a question but despite waiting on hold for 30 minutes phone was not answered.Phillip T.
Le client n'a pas laissé de commentaire.STEVEN K.
Le client n'a pas laissé de commentaire.STEVEN K.
Le client n'a pas laissé de commentaire.GENE B.
Le client n'a pas laissé de commentaire.mark W.
Le client n'a pas laissé de commentaire.KENT B.
feel bad that the staffing is so challenging All my interactions, ( Nathan?) were wonderful thank youJonathan E.
Le client n'a pas laissé de commentaire.Elizabeth P.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
Le client n'a pas laissé de commentaire.Dawn M. | Expérience générale
Great staff!!Luis G.
Le client n'a pas laissé de commentaire.Ramond W.
Le client n'a pas laissé de commentaire.Jennifer L. | Expérience générale
Jonathan was great my only real issue is the system showed 2 10x15 units i reserved them and my reservation was accepted but when I arrived they only had one. I now have stuff at 2 different companies. 1 storage at self storage and rest at your location. I wanted everything st one place. Had the system been accurate I would not be inconvenienced.Jeania E. | Premières impressions
Always great serviceJANICE S. | Expérience générale
Le client n'a pas laissé de commentaire.Floyd M. | Premières impressions
Le client n'a pas laissé de commentaire.Floyd M. | Expérience générale
Le client n'a pas laissé de commentaire.Brittnee S. | Expérience générale
Le client n'a pas laissé de commentaire.richard l. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth C. | Online Move In
Le client n'a pas laissé de commentaire.Joseph K. | Expérience générale
The staff that is over there at this location is awesome Christine was the one that helped me she was amazing customer service was very friendly and right on point and I have recommended them to multiple of my friends you guys are awesome and very helpful and very reasonableMarcus G. | Expérience générale
My issue is that the size of the storage unit very miss leading, I picked a medium that accommodate 1200sq ft of items and there is no way. I'm not sure if they gave me the wrong unit or if there was a mix up in discription but there is no way. Our largest item was a couch we had to turned up on its arm, I'm still not going to fit everything.jodi s. | Online Move In
Hard to get a phone call to someone at the desk Instead of a national answer.MARTHA F. | Expérience générale
Love it so far I feel my things are safe. Thank you U HaulJANICE S. | Premières impressions
There was constant problems with payment and I could never get through to the office by phone no matter when or how many times I called. Thankful that Josh (the manager I believe) was so understanding and runs a tight ship to get things figured out immediately through email. The facility would've lost our business after our free month expired if it wasn't for his ability to keep us happy customers.Jaci C. | Expérience générale
Great online move-in process, nice facility, and friendly staff. My only complaint is that in a building this size, it is ridiculous to only have ONE elevator. Maybe take some of the money used to install all the office call stations that I never saw anyone use once and put it toward a second elevator on the opposite side of the building. That would be MUCH more helpful.Stacie C. | Online Move In
Excellent service! Only suggestion for improvement is that they would prorate rentals when you don't need the entirety of the remaining month. Otherwise a perfect experience!Joshua P. | Expérience générale
Le client n'a pas laissé de commentaire.Heather K. | Online Move In
Le client n'a pas laissé de commentaire.Hali C. | Expérience générale
Le client n'a pas laissé de commentaire.Becki L. | Expérience générale
Le client n'a pas laissé de commentaire.Demetrus S. | Premières impressions
Le client n'a pas laissé de commentaire.Kenny T. | Premières impressions
Help me a lot to have a place to keep my stuff during the covid-19 crisis and national security. Till I can get back on my feet. U-haul has always been there for me in time of movement and trouble. Merci.johnny r. | Premières impressions
I really like this facility and the representatives were fantastic.Claudette A. | Expérience générale
Le client n'a pas laissé de commentaire.hardy b. | Expérience générale
Le client n'a pas laissé de commentaire.Patsy B. | Premières impressions
Le client n'a pas laissé de commentaire.james B. | Premières impressions
Le client n'a pas laissé de commentaire.Roy P. | Expérience générale
Le client n'a pas laissé de commentaire.Eryn C. | Online Move In
Le client n'a pas laissé de commentaire.Thomas A. | Expérience générale
Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.Steven P. | Online Move In
Move in went very well.Barbara C. | Premières impressions
The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.AARON A. | Premières impressions
I really appreciate your time. I had a great experience i just needed a pull up unitBilly M. | Expérience générale
After along day of moving my last load I was unable to get in the building it was really upsettingKevin P. | Premières impressions
Amazing service, honest company, really want to help you!!! Prices are very reasonableJoshua P. | Premières impressions
Le client n'a pas laissé de commentaire.gina q. | Expérience générale
Le client n'a pas laissé de commentaire.beverly d. | Premières impressions
Le client n'a pas laissé de commentaire.Rosalind D. | Online Move In
Moving is always stressful but using your facility was easy to move in and also just as easy to move out. The dollies you provide inside the facility made it just that much easier.Scott S. | Expérience générale
Le client n'a pas laissé de commentaire.Peggy F. | Premières impressions
GM Josh is very helpfulMARY S. | Premières impressions
Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.Woendi L. | Premières impressions
Great service...marcus p. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia R. | Premières impressions
Le client n'a pas laissé de commentaire.David G. | Expérience générale
The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)Tracy H. | Online Move In
Everything was good but after looking around other companies offered same size unit at a better rateCaleb C. | Expérience générale
I've had this storage unit for over 15 years. Never a problem.KAREN H. | Expérience générale
Wonderful and helpful staff. Easy access to items you need to help you with your move with convenient pricing.sara g. | Premières impressions
Le client n'a pas laissé de commentaire.KEN K. | Expérience générale
Le client n'a pas laissé de commentaire.jared g. | Expérience générale
Le client n'a pas laissé de commentaire.diana m. | Expérience générale
My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.Patrick C. | Online Move In
Le client n'a pas laissé de commentaire.Linda L. | Expérience générale
We actually drove into league city just after 7pm and we were unable to get access to our unit unit the following day. That was a little inconvenient. Others than that everything went smoothly.Robert G. | Premières impressions
Security is good staff was great it felt a little warm inside though for comfort.Caleb C. | Premières impressions
ExcellentJulia m. | Premières impressions
The young lady that helped me was knowledgeable and helped make the whole process (from the truck to providing storage unit info etc) a breeze. 10/10.jared g. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!