Le client n'a pas laissé de commentaire.Randall A.
Customer Reviews for U-Haul Moving & Storage of League City
Pour nous contacter
League City, TX 77573
(Right past the Cracker Barrell)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KOBY L.
Quick, easy and courteous! Keep up the good workBRADLEY T.
Your fuel gage is bullshit. After already filling up the tank with gas to the appropriate tick. I returned my truck to have them tell me I didn't put any gas in the tank at all. They wanted to charge me a shit ton to fill the tank, which I was charged. Mind you, I had filled my tank to the appropriate tick mark according to my contract, the estimated gallons needed, and where the tick was when I left in the first place. The math didn't even add up for what they charged. I only drove 28 miles using about 2 gallons and that's exactly what I filled the tank up with 2 gallons. Yet somehow I go to return my truck and get charged for 5 gallons when the math doesn't even add up with the miles I drove. Not okay U-Haul. Fix it have a better system.BRITTANY S.
Employees that checked us in we very unmotivated to help customers and make changes before the rental and the employee that I returned my truck to was to busy playing his game on his phone to get up and go outside and check the truck in , resulting in overcharges and hours on hold to talk to someone- the general manger was on top of it once a ticket was created and he very quickly took care of it . General manger obviously takes pride in what he does but this location la employees need to be replacedANABEL R.
Le client n'a pas laissé de commentaire.RONALD E.
Le client n'a pas laissé de commentaire.Jennifer M.
Le client n'a pas laissé de commentaire.Vincent F.
Le client n'a pas laissé de commentaire.Seshan R.
The vehicle was ready as promised. The stench of the cab was undesirable. I sprayed it with Lysol as soon as I got it home. I signed the papers that the tank was 3/4 full. It was slightly less.Richard W.
Le client n'a pas laissé de commentaire.Jodie A.
Excellent service.JOHN C.
Le client n'a pas laissé de commentaire.JOHN L. | Expérience générale
There was not enough people to help. Waited 10 min before someone came back in and when he did he began helping someone else that just walked in. After the other person who had also been waiting said something to him, he became put out.David B. | Premières impressions
I just wanted to let you guys know that the van I was using was really idling alot on take off and sounded pretty rough trying to keep up the speed limit , so maybe it needs a tune , so just wanted to let you knowDOROTHY W.
Le client n'a pas laissé de commentaire.Paul C.
Le client n'a pas laissé de commentaire.Marie D.
Everything was professional and easy. Thanks.Michael H.
Excellent in every wayChristopher P.
Very helpful and professionalDavid G.
restrooms were out of order, otherwise would have been excellentCarol R.
I haven't used Uhaul in years, this location was great. Easy and fast in and out. Customer service and pricing was fantastic.Phillip M.
He hooked me up to a trailer with no ramp on the right side. I had to find it and get him to switch it. Dirty truck.Joseph W.
No ideas at this timeCHAD F.
the employees were execllent and very helpfullJESUS H.
Pickup process was pretty efficient (3 individuals working the counter) but dropoff was far too slow.LOUIS C.
Checking the equipment out and back in was very quick. The equipment was in very good condition.WILLIAM P.
Rude staff not very helpfulJAMES M.
Always there when you need loudDwanta J.
hard to get to. also unfriendly front deskMark W.
Le client n'a pas laissé de commentaire.Leslie A.
The staff was very efficient. The cargo van I rented had very comfortable seats and was very easy to drive. The only problem with the van was the road noise.Geraldine G.
Le client n'a pas laissé de commentaire.Elmer H.
Le client n'a pas laissé de commentaire.latonja J.
Le client n'a pas laissé de commentaire.KELLY D.
Le client n'a pas laissé de commentaire.Vicki L.
Always a great experience with that locationBrandon M.
Le client n'a pas laissé de commentaire.HUGO G.
The equipment we rented (5 X 9 Utility Trailer w/ Motorcycle Chock) was perfect for us to go get a used motorcycle that I had previously bought the week before. The trailer also sported tie-downs to secure the bike during its 52 mile trip back to our home. The staff at this location were very friendly and equally helpful. I highly recommend this U-Haul rental location!Lewis G.
The roof of the truck leak so all the boxes in the overhead soaking wet, the cargo lights didn't work so it was hard to load the truck that night, and the truck did not have quarter of tank of gas it was on empty, had to fill it mile down the road.richard K.
Le client n'a pas laissé de commentaire.Brock S.
Not all of the rented equipment was present at pick up.Nathaniel B.
Le client n'a pas laissé de commentaire.Ann M.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Debria B.
We couldn't get over how great and enthusiastic the staff was here. 11 out of 10 (this one goes to 11) .Christopher C.
Climate control makes access a comfortable experience.Marc B. | Premières impressions
Le client n'a pas laissé de commentaire.Gasper C.
Le client n'a pas laissé de commentaire.Andrea C.
I had reserved the 30 day free storage and had some things to store. when I got there they told me they did not have any available, that they were not a participating location, that that offer had limits, they had units but I would have to pay etc. etc. when I asked for a manager, he offered to find me a location that would honor the contract. That was not satisfactory to me. So I was forced to return home, unload my stuff and bring the truck back. He finally reluctantly agreed to extend the time and mileage to accommodate the severe inconvenience that caused. I did have to put more gas in to get above the required amount and avoid the gas penalty. When I made the reservation there was no statement that the storage might not be available. When I picked the truck up the agent there confirmed the reservation information with me including the free 30 day storage. I had visited the drop off several days earlier to confirm the storage option and was told they offered it. No warning that it could be cancelled without notice. Fortunately I only had a couple of pieces with me but was considering storing more as we unpacked. If the 30 day is subject to cancelling after your contract is formalized there ought to be some way to warn you that you do not have the storage you contracted for.David S.
Le client n'a pas laissé de commentaire.Hugh B.
Have equipment ready at time promised and in good working order. Had to come back for proper tow bar chainsNoal C.
I picked up the pick up truck at 11 am, an told them I'd have it about 6 hours. (5pm). I called at 4pm and told him I'll return about 10am next day. Next morning at 8:05 he calls and reminds me about the truck, i confirm it will be at 10am. He reminds me that I originally was supposed to return it at 5pm yesterday. So what would have been my best answer in this situation, please? Is not the 19,95 $ valid for 24 hours? Was I not trying to give an honest 'heads-up" with my original 6 hour estimate? My motive was not selfish but to allow them to schedule another rental use on the truck, which I could not do, I would have liked...JERRY S.
The 26' trucks air conditioner did not work. The fam operated - But no cold air. In the Texas heat - Not a good experience. This was NOT the locations fault.DANNY B.
staff was friendly and knowledgeable. They helped me with quick and excellent service. I will rent from here again!HIWATHA H.
Le client n'a pas laissé de commentaire.cindy R.
Mobile check in app did not work Interior/cab light was not working Extremely rough ride Driver side door difficult to close Mileage from beginning check in app very different from actualSusan C.
Wonderful and helpful staff as always. Thank you.George B.
Le client n'a pas laissé de commentaire.Jim H.
Only issue was my 24 hr access card did not work resulting in having to make multiple trips to access. Young man on duty was not very helpful but manager assisted when I returned and resolved the issue.Jeania E. | Expérience générale
Le client n'a pas laissé de commentaire.Dora T.
Reliable trucks and very helpful staffColten W.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Billy G. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD H.
Le client n'a pas laissé de commentaire.migdalia s. | Expérience générale
Le client n'a pas laissé de commentaire.TIMOTHY F.
Le client n'a pas laissé de commentaire.Richard Y.
The wrong return location was entered incorrectly by a uhaul associate. My. Card was charged an obscene amount of money upon return. I want to speak with someone with a brain, pleaseTiffany T.
We have used this location as well as the one on FM518 several times and have always been pleased with your employees and the service. MerciPatsy B. | Expérience générale
Great location and plenty of products to support your move. Customer attention and service average.Juan M.
Le client n'a pas laissé de commentaire.Lillie B. | Expérience générale
This was the second rental in 10 days. The first was 6 days and your agent helped me with the best rate for what I was doing. The second one didn't and I paid to much for mileage and got zero courtesy miles. So I paid almost the same amount for 6 days rental to a 2 day rental. A little disappointedAlan T.
Le client n'a pas laissé de commentaire.PHILIP P.
Steering was horrible and mirror folded where we were could see left side after re adjustment multiple timesJOHNATHAN R.
Le client n'a pas laissé de commentaire.Herman J.
Easy to reserve and pay rental.Kathy B. | Online Move In
Easy dropoff.Jeremy P.
Le client n'a pas laissé de commentaire.KELTRIC L.
Let the next customer know that U-Haul Moving & Storage of League City 351 Gulf Fwy S League City, TX 77573 is very efficient and accessible.James B.
workers were personable and able to answer all my questions. Have a great dayJackie T.
Le client n'a pas laissé de commentaire.FELIX SANMIGUEL T.
The customer service was terrible the manager told my husband that the credit for the mileage would be credited back to us. I paid cash so I went in and told him that I wanted cash because that's how I paid he said it would go back on the card I used to book it with. I asked him for a printed copy of my receipt he said he would email it to me right then which didn't happen!KIMBERLY K.
Nice and easy, good service.DANIEL V. | Expérience générale
Le client n'a pas laissé de commentaire.PABLO R. | Online Move In
Le client n'a pas laissé de commentaire.Heather R.
My experience with the U-Haul rental was excellent. Le service à la clientèle était génial. Keep up the great work.Vicky K.
Le client n'a pas laissé de commentaire.Noel C. | Premières impressions
Le client n'a pas laissé de commentaire.WAYLAND A.
Le client n'a pas laissé de commentaire.Derrick A. | Expérience générale
Gas gage reading on contract was higher than gage in truck. Should have verified before I left. But they didn't charge a fee for cleaning, so it balanced out. All in all the best out there. Truck was a dog but I already knew it would be.Daniel C.
Everything is perfectRICHARD H.
Le client n'a pas laissé de commentaire.ALLYSSA H.
Everybody was friendly. I had quick and easy service.YVONNE P.
Nothing it was fine.charles P.
Le client n'a pas laissé de commentaire.BRANDON A.
Le client n'a pas laissé de commentaire.Robert M.
The sterile experience of renting a truck was short, sweet and thorough.Richard W.
Le client n'a pas laissé de commentaire.BRADLY H.
Le client n'a pas laissé de commentaire.Bill M. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.pamela b. | Expérience générale
Enjoyed everything about the experience. Everyone was helpful n kind!Lillie B.
Le client n'a pas laissé de commentaire.RICKY T.
I would definitely rent from this location again.Robert B.
Very helpful getting me hooked up and ready to go.John M.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.KYLE C.
Charged me the wrong rate.Valerie G.
Le client n'a pas laissé de commentaire.NYKISHA O.
Staff were efficient, friendly and knowledgeable. Process was streamlined .ALLAN W.
Le client n'a pas laissé de commentaire.Jodi M.
Great Service!!BEN C.
Le client n'a pas laissé de commentaire.Emery W. | Expérience générale
Le client n'a pas laissé de commentaire.LUCY G. | Expérience générale
This is Not ArielAriel H. | Premières impressions
Le client n'a pas laissé de commentaire.STACIE A. | Expérience générale
Le client n'a pas laissé de commentaire.Dawn M. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer L. | Expérience générale
Jonathan was great my only real issue is the system showed 2 10x15 units i reserved them and my reservation was accepted but when I arrived they only had one. I now have stuff at 2 different companies. 1 storage at self storage and rest at your location. I wanted everything st one place. Had the system been accurate I would not be inconvenienced.Jeania E. | Premières impressions
Always great serviceJANICE S. | Expérience générale
Le client n'a pas laissé de commentaire.Floyd M. | Premières impressions
Le client n'a pas laissé de commentaire.Floyd M. | Expérience générale
Le client n'a pas laissé de commentaire.Brittnee S. | Expérience générale
Le client n'a pas laissé de commentaire.richard l. | Expérience générale
Le client n'a pas laissé de commentaire.Kenneth C. | Online Move In
Le client n'a pas laissé de commentaire.Joseph K. | Expérience générale
The staff that is over there at this location is awesome Christine was the one that helped me she was amazing customer service was very friendly and right on point and I have recommended them to multiple of my friends you guys are awesome and very helpful and very reasonableMarcus G. | Expérience générale
My issue is that the size of the storage unit very miss leading, I picked a medium that accommodate 1200sq ft of items and there is no way. I'm not sure if they gave me the wrong unit or if there was a mix up in discription but there is no way. Our largest item was a couch we had to turned up on its arm, I'm still not going to fit everything.jodi s. | Online Move In
Hard to get a phone call to someone at the desk Instead of a national answer.MARTHA F. | Expérience générale
Love it so far I feel my things are safe. Thank you U HaulJANICE S. | Premières impressions
There was constant problems with payment and I could never get through to the office by phone no matter when or how many times I called. Thankful that Josh (the manager I believe) was so understanding and runs a tight ship to get things figured out immediately through email. The facility would've lost our business after our free month expired if it wasn't for his ability to keep us happy customers.Jaci C. | Expérience générale
Great online move-in process, nice facility, and friendly staff. My only complaint is that in a building this size, it is ridiculous to only have ONE elevator. Maybe take some of the money used to install all the office call stations that I never saw anyone use once and put it toward a second elevator on the opposite side of the building. That would be MUCH more helpful.Stacie C. | Online Move In
Excellent service! Only suggestion for improvement is that they would prorate rentals when you don't need the entirety of the remaining month. Otherwise a perfect experience!Joshua P. | Expérience générale
Le client n'a pas laissé de commentaire.Heather K. | Online Move In
Le client n'a pas laissé de commentaire.Hali C. | Expérience générale
Le client n'a pas laissé de commentaire.Becki L. | Expérience générale
Le client n'a pas laissé de commentaire.Demetrus S. | Premières impressions
Le client n'a pas laissé de commentaire.Kenny T. | Premières impressions
Help me a lot to have a place to keep my stuff during the covid-19 crisis and national security. Till I can get back on my feet. U-haul has always been there for me in time of movement and trouble. Merci.johnny r. | Premières impressions
I really like this facility and the representatives were fantastic.Claudette A. | Expérience générale
Le client n'a pas laissé de commentaire.hardy b. | Expérience générale
Le client n'a pas laissé de commentaire.Patsy B. | Premières impressions
Le client n'a pas laissé de commentaire.james B. | Premières impressions
Le client n'a pas laissé de commentaire.Roy P. | Expérience générale
Le client n'a pas laissé de commentaire.Eryn C. | Online Move In
Le client n'a pas laissé de commentaire.Thomas A. | Expérience générale
Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.Steven P. | Online Move In
Move in went very well.Barbara C. | Premières impressions
The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.AARON A. | Premières impressions
After along day of moving my last load I was unable to get in the building it was really upsettingKevin P. | Premières impressions
Amazing service, honest company, really want to help you!!! Prices are very reasonableJoshua P. | Premières impressions
Le client n'a pas laissé de commentaire.beverly d. | Premières impressions
Le client n'a pas laissé de commentaire.Rosalind D. | Online Move In
Le client n'a pas laissé de commentaire.Peggy F. | Premières impressions
GM Josh is very helpfulMARY S. | Premières impressions
Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.Woendi L. | Premières impressions
Great service...marcus p. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia R. | Premières impressions
The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)Tracy H. | Online Move In
My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.Patrick C. | Online Move In
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!