Tell the customer about the overnight service fee.
Nakada ParryCustomer Reviews for U-Haul Moving & Storage of Levittown
(Rt 13 & Pa Trnpk)
Consulter la carte de l'établissement
Services dans cet établissement :
Pour nous contacter
6250 Bristol PikeLevittown, PA 19057
(Rt 13 & Pa Trnpk)
Services dans cet établissement :
Heures d’ouverture
- Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
- Vendredi : de 7 h a.m. à 8 h p.m.
- Samedi : de 7 h a.m. à 7 h p.m.
- Dimanche : de 9 h a.m. 5 h p.m.
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
- Overall Rating:
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Sattelmyer- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lillian Ryan-Shupe- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Timothy Carson | Premières impressions- Évaluation :
- 4
The back of trucked leached and my beds and other things were soacked. It was NOT informed of the leak.
preshae jackson- Évaluation :
- 5
Nikki, was very helpful, Bristol location, Rt. 13, Penna,...
Wayne Dillon- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kayla George- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
SEAN FAUST- Évaluation :
- 5
Every visit was exceptional this is the 4th time
PETER GNOSKI- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Joe Schmucker- Évaluation :
- 3
The gentleman in the morning at the desk did not seem very aware of how to do the check in. Took about 15min to get everything in. He tried running my card and kept saying my card was declining when my card worked fine. Finally got my card to work after trying several times. He even tried typing it in and said the security code didn't work. The second day I checked in online and when I came into the store to retrieve my keys and pay he said my reservation was not there even though I checked in online. This was not the experience I thought I'd have renting a truck. The woman at night was great. Kudos to her!
Tiffany Wright- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
danny durning- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Norman Henk- Évaluation :
- 5
Had a very nice experience with your facility. Helpful people and easy access to a storage locker. Very good customer care!
KRISTEN Campbell | Expérience générale- Évaluation :
- 3
I don't care for the online process. I'd rather deal with people.
Akita Victor | Online Move In- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Duncan Hoffman- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Brian Hall- Évaluation :
- 1
Once again, couldn't get the truck share system to work. I was trying to take pictures and it kept not accepting them. I went into the store and the woman working couldn't be bothered to help us. She said "it'll take a long time" to help us , when we were just trying to drop this truck off after a long day of moving a house. I got on the phone again and talked to customer service to finish the rental. The guy online was great and told me to put the key in the box. Well the woman at the front desk had the key because we thought she was going to help us. Doing what the man said on the phone, I took the key and told her I was going to put it in the box to finish the transaction. She gave me attitude and said "where are you taking the key?" I told her what I was told to do and that we had the truck share mobile option and she again with more attitude said "you can't do that". I told her I was just following the directions I was given over the phone. She again wouldn't budge and made me feel like an idiot for following the rules. I said fine and left the keys on the counter saying the rental was returned. If I get charged for anything because of her, I will be filing a complaint because she wouldn't help with anything and decided to do whatever she wanted to do when I was just trying to follow the rules of my contract with U-Haul.
Rebecca Cicalese- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John Kissinger- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
brenda hunter | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Stephen McCullough- Évaluation :
- 5
My installer was excellent
Darlene Davis- Évaluation :
- 5
Great service very nice man👍🏾
betty cummings- Évaluation :
- 5
Very good person in this office
Jan Budzak- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Kalp Desai- Évaluation :
- 5
God
HAYDER ABDULLATEF- Évaluation :
- 4
Customer should be informed they will receive a text with questions that are to be answered about the rentals condition. And to wait and complete before leaving parking lot. I didn't know about it. Was driving so of course I wasn't checking or reading text . When I got home and read the text I was unable to complete it. It only gives you 15 minutes to complete. And upload any pictures of existing damage. That's about the only thing I can suggest. Megan and Nikki were very kind and helpful.
gina dean- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Deborah jones- Évaluation :
- 5
Na
heather kelley | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Deborah jones | Expérience générale- Évaluation :
- 2
The location was poorly staffed resulting in long wait times even when using online checkin. The supplies we ordered were not in the truck and unavailable when requested inside the store. The truck was poorly aligned making steering somewhat difficult. Upon drop off the staff was rude. If online checkin is an option you should not be required to get the keys from the desk and instead they should be available in a locker system. Would not use again.
Jacqueline Long- Évaluation :
- 5
The trucks can be in a little bit better working order.
Nicole Bochna- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Marek Bos- Évaluation :
- 5
They were very helpful with what I had needed. I would recommend them to other people. The employers are very polite and respectful
IRENE FARR- Évaluation :
- 5
My van was reserved at a different location that was much more convenient and closer to where I needed the van. Although the new location provided excellent service and the van was fine, having to drive farther to the new location added more than 30 minutes to my task and cost me additional mileage charges and gas.
Charles Higgins- Évaluation :
- 5
Meghan was best customer representative thank you so much less stress on me now
michael deppen | Premières impressions- Évaluation :
- 5
Always friendly and helpful
TINA HANCOCK- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Elizabeth Videtto- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
Pexco LLC- Évaluation :
- 5
You had excellent customer service very courteous and very nice people. Thank you and I would use you again.
Melinda Williams | Expérience générale- Évaluation :
- 5
I called around to storage units all around the area for the victims of a house fire. My aunt is living in a hotel with two children and two dogs. The community was donating so many things she had nowhere to keep any of it. U-Haul was the first place to answer with no hesitation. They were more than happy to provide my aunt with a unit free of charge for a limit time while she gets into a new home rental. I can't thank them enough for their support! They made the process so easy too!
kelly Zimmerman | Premières impressions- Évaluation :
- 5
The best truck
Francisco Gonzalez- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
herbert dixon | Premières impressions- Évaluation :
- 4
Good truck handled quite well & was easy to load.
ronald bass- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
andy anderson- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anthony Frattaroli- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Hedden- Évaluation :
- 4
Drop off was quick and easy but maybe have them ask if we had any issues to note at the end, I could have impressed upon them how dirty it was
Elizabeth Darling- Évaluation :
- 5
Rented a truck for a few hours to pick-up and move some lumber. Great experience, staff was excellent, equipment was clean and processing was fast and event free. Overall, great experience.
michael Mazzarella- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Gerard Ulrich- Évaluation :
- 5
Don't do nothing, that woman did her job and did it well, and whoever cleaned it up before I used it,it was perfectly acceptable. Thumbs up
Robert Atkins- Évaluation :
- 5
Nothing at this it all good
Albertine Horace- Évaluation :
- 5
Ty so much
Rachel Gorelick- Évaluation :
- 4
S.O.
Tyler Walters- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Neal Fishbough- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Parth Patel- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
linda keller | Expérience générale- Évaluation :
- 5
Thank you to the staff with making my experience a good one. I was able to get the unit that suits me best and it was available at the right time. Staff was extremely helpful and friendly.
Becky Lao | Premières impressions- Évaluation :
- 5
Thank you to the staff with making my experience a good one. I was able to get the unit that suits me best and it was available at the right time. Staff was extremely helpful and friendly.
Becky Lao- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
alan ninatoski- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
William Rodgers- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lynnmarie Endler | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ron Smith | Expérience générale- Évaluation :
- 4
Everything went very smoothly, clarification of all fees made the difference. Every one I spoke to was very helpful.
debroha Roncomanski- Évaluation :
- 5
Nothing. Everything was great!
Frank White- Évaluation :
- 5
The guy I make was good
Joseph Cutaiar- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Timothy Rizzo- Évaluation :
- 5
Your staff was EXCELLENT! Very knowledgeable and helpful. A pleasure to work with!
beth delone- Évaluation :
- 5
Super good friendly customer service by Torey
KEITH BOATWRIGHT- Évaluation :
- 5
Prevent smoking
Paul Atkinson- Évaluation :
- 5
Very friendly and efficient staff made the whole process a breeze
Michelle Pawlowski- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Nelson- Évaluation :
- 5
The pick up and return process was easy. Definitely would recommend.
Jennifer Spinola- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
phillip kennedy- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Christina Laurich- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
VERONICA WAH | Premières impressions- Évaluation :
- 5
Great experience and wanted to commend the three ladies that were present when I checked out yesterday, very friendly helpful and pleasant girls. Great experience thank you
Alfred Morrone | Expérience générale- Évaluation :
- 1
Le client n'a pas laissé de commentaire.
Fenil Gandhi- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Urvashi Petel- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
KERI FRIEDMAN- Évaluation :
- 5
Everything about the entire process was smooth.
Sharon Mcgrody- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
James Aug- Évaluation :
- 5
Thanks for your Service in time of need .
DENNIS RICHARDSON- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
KEVIN HARMON | Premières impressions- Évaluation :
- 1
I was charged an extra $22 with no explanation
Amy Smith- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
James Brannigan- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kathelyne Claborn- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ethan Witherup- Évaluation :
- 2
I was charged $170 for a little uhaul that was disgustingly dirty on the inside. 10 outta 10 don’t recommend.
Tiffani Acquaviva- Évaluation :
- 5
Nothing !! Everything was perfect
Gregory Fink- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
NELIDA PENA | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rosa Tucker- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
kevin steinberg- Évaluation :
- 4
Megan, Mikki and Tori were exceptional and very helpful...
Stacie Fourroux | Expérience générale- Évaluation :
- 5
The only issue I had was that my truck had a leak which prevented me from fitting all of my stuff and we had to use the blankets Uhaul provided for an additional cost to keep my belongs dry and safe from the rain.
Kimberly Chapman- Évaluation :
- 5
This was a great experience. Please know everyone at this location were professional and kind. I would recommend this location to anyone.
john huggett- Évaluation :
- 5
Everything was fine, no change
Steven Cullen- Évaluation :
- 5
Megan was knowledgeable and efficient at the counter. Very good experience.
James Bell- Évaluation :
- 5
Best UHaul I've ever seen-- and I've moved quite a lot over the years!
Jonathan Hanna- Évaluation :
- 5
Easy to use and rent, held what it needed to and kept things dry.
richard conte | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHRISTOPHER KIPLE- Évaluation :
- 5
Things went fine, truck was available and ready to go. Perhaps in the future, all trucks should have near full tank of gas in case the renter has to drive far. Since have to return with as much as started, might be a better experience for all and a good marketing idea....
Richard Conte- Évaluation :
- 3
Truck needed tuneup but ran ok on my trip.
Joseph Soja- Évaluation :
- 5
a tension of good excellent lady
Flower Alcalde- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Amar Patel- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Antonio Prendergast- Évaluation :
- 5
Awesome people at this location, very helpful and accommodating
mary rivera- Évaluation :
- 2
Truck smelled. Employee never brought truck around. Gave me key and said its out there. Not helpful. Acted like he didn't want to be there. Not professional.
Scott Archer- Évaluation :
- 5
The office people were friendly, smart and very helpful. They took my needs for my moving project very seriously. Top notch ladies.
Albert olczak | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Debbie Malen | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Willie Swinney- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Steve Mills- Évaluation :
- 5
Nikki was super friendly and informative
Rochelle Burger- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Frederick Klein | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ralph williams | Premières impressions- Évaluation :
- 5
The store clerk was friendly, smart and very helpful. She knew her job well. Got me in and out quickly and sold me what I needed. Nikki was very helpful.
Albert olczak | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michelle Isom- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Michael Valentini- Évaluation :
- 4
Let me return the truck! My reservation never went through, even though I did the paper work and was given the keys. The app said "no reservation found". When I contacted customer support, they connected me to someone higher up. The wait was 30 minutes. I opted for a call back. When Uhaul called me back, they immediately placed me on hold for 5 minutes. It took another 15 minutes to get the issue resolved. The return experience was completely unacceptable and unnecessary difficult.
joseph hornisck- Évaluation :
- 5
Very helpful and accommodating. Excellent customer service
stephen thomas- Évaluation :
- 5
All good
Alfred Morrone | Online Move In- Évaluation :
- 4
Troy was extremely helpful and very awesome to work with, he helped me out with hooking up my trailer and making sure everything worked properly. I came in the day before to make my reservation and he helped me that day as well and was very courteous and took his time with me. He is definitely an asset to your company and a very hard worker. He goes on and above to be very helpful. Merci
suzanne murphy- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
glen king- Évaluation :
- 4
The mice were bad but I guess you can't help that if ppl are moving their stuff in that had mice/rats. The staff was really great there. I've been dealing with this uhaul storage and truck renting for years and Every last staff I've had a transaction with was great, Especially Megan who I believe is The "Higher Up." Thanks for being so helpful and pleasant to deal with everyone. I'm big on customer service.
Tammie Bell | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jeffrey Wolf- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
BRIAN NAGY- Évaluation :
- 5
the man on duty was very nice and helpful.
Laurence Chacker- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Latecia Coleman | Premières impressions- Évaluation :
- 5
Nikki is an amazing person she really does go above any beyond I will always use this location bc of her and meg they really are the dynamic duo n make u feel like family
Nicole hernandez | Premières impressions- Évaluation :
- 5
Megan the Manager was extremely helpful to my situation I felt like I finally had a solution to my situation . I felt like uhaul staff actually cared and welcomed me into the uhaul family! I will recommend uhaul any chance I get
Nancy Wagner | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
BERNARD JAMES FRALIN | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Robert Hand | Expérience générale- Évaluation :
- 5
I definitely would use this uhaul for storage if needed again when needed love the staff and facility is always clean
shakirrah moton | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
suzanne albright | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
theodore eldridge | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
James Daley | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
James Daley | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
LENORE BUTLER | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
earl cummings | Expérience générale- Évaluation :
- 1
The absolute worst. We are going to court. They lied and said I could pay for unit and then sold all my belongings for 9$. I thought they were working with me when I explained I had a sudden death and the person I share it with died and now his items are part of estate. There is some inside stuff going on . Why would they sell my stuff for 9 $ when I'm offering the balance of 800$. And who does that to people at z time like this. These are migrating curmznstsnces to say the least. I've written the ceo , the BBB, the uhaul customer complaint department and a few more. This bully is illegal.
Danyel Brusius | Expérience générale- Évaluation :
- 4
I think the price per month is a little high for the small unit I had. I wanted a smaller one. But there was none available at the time. If it cost less, I probably would have kept my stuff in there longer. But over all. It was clean and secure. But prices could be better.
Tiffany campano | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
David Kilgallon | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jasmine Santiago | Premières impressions- Évaluation :
- 5
The facility was very clean at all times the bathroom was also always maintained the staff was always helpful nice and pleasant. The manager was also very nice and friendly.
BRENDA johnson | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sean tiscaritch Owens | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
angela Nyenuh | Expérience générale- Évaluation :
- 5
everything was convenient and well run
Tae Lee | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JOHN DERR | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Alexander Cancel | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mary t Rodriguez | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
DAMION GOLDSMITH-MOORE | Expérience générale- Évaluation :
- 4
Good place.
MIHAI COMANESCU | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Lydia Sanchez-Santiago | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Diana Nickerson | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kevin Walsh | Premières impressions- Évaluation :
- 4
I wish that the late fees were less money due to the fact we are in a recession and we ate on a fixed income.
stephanie Daley | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
DAVID COCHRAN | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
JOHN ROGERS | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
LYDIA CRUZ | Expérience générale- Évaluation :
- 5
Really friendly staff, helpful. I couldn't ask for anything better.
Joe seamans | Premières impressions- Évaluation :
- 5
Clean, well run, great staff, good vehicle availability, all around very good experience.
david sowerbutts | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
ron sherratt | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dawn Bradby | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Bryan Johnson | Premières impressions- Évaluation :
- 1
Well, considering I’m not Seith and you keep emailing me AND you’ve cancelled reservations I’ve had in the past and cost me over $500 in the past, I’m gonna say I would absolutely never recommend y’all.
Seith Metts | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Anthony Tisone | Premières impressions- Évaluation :
- 5
Staff at this location are friendly, very knowledgeable of the Rental Services and Equipment. The Manager, Megan is the ideal of what I would call The Uhaul Team Model Employee. She is very customer service oriented, and is willing to help out customers in everyday situations which happen unexpectedly. That's the key to a successful Business.!!
Jayson Boekhoudt | Expérience générale- Évaluation :
- 1
My unit 1336 wat infested with mice! There were mice droppings on all of my belongings which had to be trashed! My daughter passed away… was actually murdered and the blanket that was over her casket and another blanket with pictures of her were full of mice poop and urine! This really saddens me because that's something I can't replace. I was told I had insurance then when I complained was told I didn't have insurance and that it was easier to go through them directly then going through insurance. I was given a check for $1500 even though the things I lost was worth much more. I complained about my unit since January. I was honestly thinking about calling Mr Shoen because something needs to be done. The mice need to be dealt with! I forgot to mention my fireplace was ruined along with my daughters sneakers due to mold. Also I have videos to prove everything im saying
Charmane Steed | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
teresa fontanez | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Danyel Brusius | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Adrienne Hancock | Expérience générale- Évaluation :
- 5
I really appreciated the help giving thank you
rashida crawford | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Evelynn Survis | Premières impressions- Évaluation :
- 5
The girl at the desk was awesome. U was so stressed out and she new that I was and she was extremely friendly and helpful
margaret russell | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Keith Morrison | Expérience générale- Évaluation :
- 5
Staff was very knowledgeable and friendly
Janice Grier | Premières impressions- Évaluation :
- 5
Excellent store manager. Megan is terrific.
Joseph Santone | Premières impressions- Évaluation :
- 5
All the employees were very knowledgeable, helpful and pleasant
PATRICIA ROTH | Premières impressions- Évaluation :
- 5
The manager Megan was extremely helpful and very knowledgeable.
Keith Morrison | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Rosa Marengo | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Sherri Brewton | Premières impressions- Évaluation :
- 5
Megan Robinson was very helpful Courteous Knowledgeable
Vivian Siry | Premières impressions- Évaluation :
- 5
The manager took great care of me! She's very professional, helpful, and cares about her customers! Definitely recommend this place!
Christina Pinelli | Premières impressions- Évaluation :
- 3
Everything there was excellent except fot the fact that there was a mouse problem and when i emptied my unit i had multiple items that needed to be thrown out,some of these items were things my mother gave me before she passed. These items were wrapped in plastic and stored in uhaul boxes and were damaged beyond repair. Except for this problem u haul is a place i would recommend, they just need to keep on topof this problem and i guess they didn't
LINDA LIPSACK | Expérience générale- Évaluation :
- 1
Second floor storage with no elevator. No roll up doors. Regular swing open doors. DO NOT ROCCOMEND
Courtney Martynuik | Premières impressions- Évaluation :
- 5
Great storage facility.
DONALD BARNETT JR | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nicole Bloniarz | Expérience générale- Évaluation :
- 5
Megan and Her staff is the Best. Megan is an Excellent Person kind Polite and Helpful. I truly appreciate Her. Shes 5Stars
Antoinette Mclendon | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Dawn Seebach | Expérience générale- Évaluation :
- 5
The Manager Megjan was great , I am a veteran and the Va was paying for my storage and was a bit less than prompt but Meghan understood and workes with me through my difficult situation. A÷ and 5 stars to her and her staff.
ROBERT PIAZZA | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
sHERRON mORRISON | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Nick Martin | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
thomas gamble | Premières impressions- Évaluation :
- 5
Everything is great at UHAUL. They have everything for you
Dawn Seebach | Premières impressions- Évaluation :
- 5
Megan made my first storage experience so easy, I would highly recommend this facility!
Eileen Oneal | Online Move In- Évaluation :
- 3
Dead mouse was found and some green wrapping tape.
Teddi Groff | Premières impressions- Évaluation :
- 5
Great staff, very helpful. Reasonable prices and a good promotion
robert trout | Premières impressions- Évaluation :
- 5
Megan was the most amazing customer service rep that I had dealt with.
Latonya Petersondavis | Expérience générale- Évaluation :
- 5
Megan you were truly amazing, moving can be stressful but you always made our experience great with your capabilities in problem solving and flexibility. UHaul is lucky to have you. Thank you. Eddie
EDUARDO CAMPBELL-FERREYRA | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
edwin santiago | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
jennilyn wambach | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
john macdonald | Premières impressions- Évaluation :
- 5
No comments it was an excellent experience
Melinda Williams | Premières impressions- Évaluation :
- 2
I never had a storage unit with you guys. Please STOP
Debbie Michener | Expérience générale- Évaluation :
- 5
Very friendly and efficient service
dale worstall | Premières impressions- Évaluation :
- 5
Manager Meghan was very attentive , helpful and knowledgeable to all my needs and questions A+
ROBERT PIAZZA | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
John Monari | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JAMES DALEY | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Nancymarie McManus | Expérience générale- Évaluation :
- 5
Megan is Amazing, from the beginning to the end
Latonya Petersondavis | Premières impressions- Évaluation :
- 5
Five stars always polite and friendly when I went and very clean
Corey Raymond | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Anthony Stoto | Premières impressions- Évaluation :
- 5
Megan was excellent! She was knowledgeable and very helpful. She provided a great customer service experience. Merci.
ALAN JAMNIK | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Judy Stead | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
rashida crawford | Premières impressions- Évaluation :
- 4
Very good service
JAMES DALEY | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Antoinette Shy | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Janet Rice | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Ellen Walker | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Kpannah Kporlor | Expérience générale- Évaluation :
- 5
I was being high maintenance and changing my reservation last minute. They were accommodating and professional. Megan was very helpful with the process.
Nicole Bloniarz | Premières impressions- Évaluation :
- 1
Horrible service you guys unit had bed bugs in it had trash all of my property
Sanad Salah | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
EDUARDO CAMPBELL-FERREYRA | Premières impressions- Évaluation :
- 4
Everything was good. However the person at the call center said it was temperature controlled, meaning cooled and heated. However, when I got there, it was only heated.
LEAH MONACO | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Keri Vaughan | Expérience générale- Évaluation :
- 1
Have mice
Jasmika Brown | Expérience générale- Évaluation :
- 1
Rented a truck and they charged me $153 just to go 6 miles down the street. Still waiting for my refund. The staff checked in the truck wrong and charged me crazy fees.
Seri Saechao | Premières impressions- Évaluation :
- 4
Haven't seen any mice but had ALOT of mice dropping and boxes stained with mice urine in my storage.
ANDRE SCOTT | Expérience générale- Évaluation :
- 4
Didn't like your nasty letters if I was 1 day late with the payment. Other than that everything was good.
James Whittle | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Philip Schaefer | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
hector pachecho | Expérience générale- Évaluation :
- 5
No problems whatsoever Megan was awesome highly recommended
David Bogarde | Expérience générale- Évaluation :
- 4
You owe us a refund for the remainder of the month please mail it to me. Thank you. Karen Swites
KAREN SWITES | Expérience générale- Évaluation :
- 5
Fast service
sherry barber | Expérience générale- Évaluation :
- 5
Everything was clear, everyone was very nice and I had access when ever I needed it.
Robert Caywood | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Judy Stead | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Paul Bracken | Expérience générale- Évaluation :
- 4
AIR CONDITIONING would help A LOT especially for people with upper respiratory health issues🤔😊
HAZEL GOODE | Expérience générale- Évaluation :
- 5
All of the staff members were lovely and very helpful. This is why I chose this storage facility again.
Margaret Owens | Premières impressions- Évaluation :
- 3
Storage unit leaked and destroyed precious items
donna Leone Hartman | Expérience générale- Évaluation :
- 5
Every one a dealt with was very helpful. The Facility is well kept.
Shawn Laird | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Mark Winters | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
Lisa Monte | Premières impressions- Évaluation :
- 5
Excelente
Marvin Osorio Xol | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
CHELSEA HAMPTON | Expérience générale- Évaluation :
- 5
Megan Robinson is the BEST!
George Mc collum | Expérience générale- Évaluation :
- 5
Staff was top notch, they took pride in providing a secure location to place your items. They ACTUALLY monitored the cameras and could provide accurate information regarding the coming and going of those who went through the security doors. I not once felt any type of fear or apprehension of my unit. Very understanding and accommodating. I could go on. But I did have sticker shock when I went there but found out that they offered a very competitive price.
steven mccoy | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
JAMES DALEY | Expérience générale- Évaluation :
- 5
Megan was extremely helpful and understanding
Danielle Michaelson | Premières impressions- Évaluation :
- 4
The lighting for the units can be better...lights are automatic when you trip them for the hallways.
Harry Dunbar | Expérience générale- Évaluation :
- 5
Perfecto
Marvin Osorio Xol | Premières impressions- Évaluation :
- 1
Luego de 1 dia de alquiler trate de cancelar la unidad por que era muy pequeña para mi uso, no disponian de alguna otra unidad de mayor tamaño solo me informan que lo sienten y que no pueden ayudarme y pierdo los $190 que Pague por la unidad que nunca ocupe fue muy injusto la ultima desicion.
Roberto Colon Medina | Expérience générale- Évaluation :
- 5
Megan was amazing, very friendly and helpful!
Rebecca Treloar | Online Move In- Évaluation :
- 5
They were very professional and I would recommend them to anybody the facility was very clean and I thank them very much
Melvin Mcleod | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Randy Riese | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Goksan Ozman | Premières impressions- Évaluation :
- 5
Megan was amazing! Had a rough, long day, and she went above and beyond to help my experience with U-haul that much better. Thank you for your dedication to customer service.
Omar Sostre | Premières impressions- Évaluation :
- 2
I had mouse and rat feces all over everything and my stuff smelled like urine
martin woodward | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Maria Brown | Premières impressions- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
ROSEANNE AMELIO | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Terra Bronner | Expérience générale- Évaluation :
- 5
Overall great experience! Especially when COVID-19 hit and I lost my job, Megan was great in understanding and working with me. Thank you for your outstanding A+ Customer service!
Cylina Febres | Expérience générale- Évaluation :
- 4
Le client n'a pas laissé de commentaire.
IGNACIO PEREYRA | Expérience générale- Évaluation :
- 5
The staff there was so very helpful and out going! I told my employees at work how nice it was there !!
john lang | Expérience générale- Évaluation :
- 5
Megan was awesome and super friendly. She made it seem as if we already knew each other. Great people skills!
obinna luckett | Premières impressions- Évaluation :
- 5
Once Tom was gone, it was a far better facility. Prior to Meghan, the facility was terrible. Meghan was easier to contact, the team understood what was going on and able to give answers and be of assistance more frequently. We loved having our stuff at Uhaul & never felt like it was going to be taken or anything. We were there for a total of 5 years & the last year has been much better than the other 4. Thank you Meghan!
stephanie mack | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Matthew Rubin | Expérience générale- Évaluation :
- 5
Megan was a rockstar in helping me with my unforeseen issue with my storage. I would highly recommend this facility with all your moving and storage needs. Very professional and courteous staff.
David Bogarde | Premières impressions- Évaluation :
- 5
Truck was in bad shape. But everything else was great!
Paul Bracken | Premières impressions- Évaluation :
- 5
Both of the employees were so very helpful and out going! They help my wife and I pick out the right storage unit.
john lang | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
todd huber | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Jenn DeMarco | Expérience générale- Évaluation :
- 5
The nicest, most understanding and helpful people ever. Thank u
Jenn DeMarco | Premières impressions- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
allbert betesh | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
FRANCINE KENT | Expérience générale- Évaluation :
- 5
Le client n'a pas laissé de commentaire.
Cylina Febres | Premières impressions- Évaluation :
- 5
They help me for unpaid payment.I lost my job at 01 March 2020 for COVID-19 pandemic,and store manager give to me big discount.I never forget this manager action in my life.Thanks manager,you are amazing. Thanks U-Haul.
AKSOY SEFA | Premières impressions- Évaluation :
- 5
Smooth transaction, easy to change to a bigger unit.
renate bal-balyemez | Premières impressions- Évaluation :
- 3
Le client n'a pas laissé de commentaire.
James Daley | Premières impressions- Évaluation :
- 5
Never had a problem. Always easily accessible and very clean. Temperature always consistent.
Nancy Riccio | Expérience générale- Évaluation :
- 4
Excellent service à la clientèle
kensly cherilus | Expérience générale- Évaluation :
- 5
Magan is wonderful. Nice staff.
Carmen Franco | Expérience générale- Évaluation :
- 5
Banning moving was excellent. The movers were fast yet assured that your furniture were properly handled. I recommend this moving company.
Carmen Franco | Premières impressions- Évaluation :
- 5
They were great made sure I had everything and understood everything and were very nice good people at this location
Kevin Walsh | Premières impressions- Évaluation :
- 5
I had a unit since September 2018 until this week. I never worried about my stuff stored there or going there any hour of the day or night the lighting was fabulous and the gate secured.
Nancy Wagner | Expérience générale- Évaluation :
- 5
I've recently was at the uhaul for 4 moths. Tory was always so helpful and always came through with his promises. Laura always communicating with everyone 2 make sure I was ok. Meaghan is the best!
Karahn Ballard | Expérience générale- Évaluation :
- 5
Fast check in easy access to my unit
jennifer shane | Premières impressions- Évaluation :
- 5
Excellent service à la clientèle. Everyone there was very professional and friendly. I was greeted as soon as I walked in. They made sure I got exactly what I need including any additional items. Merci!
Victoria Mckernan | Premières impressions- Évaluation :
- 2
Needs maintenance. Fix the doors into storage area. Carts are in bad shape. Door stops do not work. Very large bumps that make it difficult to roll things in and out. Messy. Obvious rodent issue6
William Friend | Expérience générale- Évaluation :
- 5
I found the owner and Mr hill to be extremely helpful, friendly and knowledgeable. Moving is never an easy task and they made the process of truck rental and storage a lot easier.
karen mills | Expérience générale- Évaluation :
- 5
Tori was very helpful
karen Brookins | Premières impressions- Évaluation :
- 5
Very good
Willard Geaorge | Expérience générale- Évaluation :
- 3
I loved the people that worked there but the two raises in rent is a bit ridiculous. The reason most people choose uhaul is because the smaller facilities do that.
Sean Stark | Expérience générale- Évaluation :
- 5
Every staff member is so personable and accommodating. I have always walked out of there with a smile. Highly recommend! Thank you!
Andrea Guy | Expérience générale- Évaluation :
- 5
Laura & Cory did all that they could to accommodate me when there were mistakes on my contract. They were patient & understanding & "real" people. I would recommend this location!
Karen Conti | Premières impressions- Évaluation :
- 4
Staff worked hard to find what I needed.
Jennifer Brown | Premières impressions- Évaluation :
- 4
Staff members were great.
Charissa Wiley | Expérience générale- Évaluation :
- 5
My experience with your company has always been phenomenal
constance moore | Expérience générale- Évaluation :
- 4
this place was great. the staff was very helpful.i would recommend this place for anyone looking for storage in the area
Kevin Cagnetti | Expérience générale- Évaluation :
- 5
Never had a problem at this location. This is the 2nd time using them and if needed will use again in the future. Friendly staff and overall clean and secured area.
REBECCA PURCELL | Expérience générale- Évaluation :
- 5
Tom and the ladies that work this location are amazing!!! I was so stressed with my first move by lmyself! They helped me with boxes truck moving helpers and s storage unit.they are the best
Nancy Wagner | Réservation- Évaluation :
- 4
Merci
DENNIS RICHARDSON | Expérience générale- Évaluation :
- 5
I will definitely use again , if needed .
Shawn Gordon | Expérience générale- Évaluation :
- 5
Excellent treatment,services on this location.
Eddy Gonzalez | Réservation- Évaluation :
- 2
Rats had gotten in the unit and shredded our Livingroom furniture beyond repair, defecated and urinated all over the furniture as well. Manager helps us with the claim, we have not hear back yet. 2wk
Juan Roman | Expérience générale- Évaluation :
- 4
No comment
Juanita Jackson | Réservation- Évaluation :
- 3
Renting the truck was great
John Dinatteo | Réservation- Évaluation :
- 1
Made reservations online confirmation number and all go on day to drop it off and told no longer taking out side rv storage. I feel Uhaul dont know what's going on very disappointing
Arthur Knauss | Réservation- Évaluation :
- 1
Will never use uhaul again after this whole experience
Michael Tomlinson | Réservation- Évaluation :
- 4
The gentleman who assisted me was great. My "no" for well maintained was due to the fact there was a rat bait tray in my unit. Found this disturbing. I was terrified to open boxes at home.
Patricia McMenamin | Expérience générale- Évaluation :
- 5
Steven was very helpful, knowledgeable amd professional. He was a huge help! The rental van and atorage unit were in excellwnt ccondition aa well Thank you!
Deana Vassalluzzo | Réservation- Évaluation :
- 3
the only thing wrong wa that I had mouse droppings in my furniture.
GEORGIA HUDOCK | Expérience générale- Évaluation :
- 4
Facility was very well maintained interior the outside was maintain as well with the exception what appears to be the abandon vehicles boats trailers. It was almost a deterrent in getting a unit
Harold Range | Expérience générale- Évaluation :
- 5
Very nice and helpful, I would recommend this particular facility.
Jeff Headen | Expérience générale- Évaluation :
- 4
Very helpful staff
constance moore | Expérience généraleServices supplémentaires à cet emplacement
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