Customer Reviews for U-Haul Moving & Storage of Levittown

2657 évaluations

6250 Bristol Pike   Levittown, PA 19057
(Rt 13 & Pa Trnpk)

(215) 547-5454

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(215) 547-5454

6250 Bristol Pike
Levittown, PA 19057
(Rt 13 & Pa Trnpk)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary R. 
Évaluation :
5

on hold for 40 minutes

PAUL A. 
Évaluation :
5

Excelente

Marvin O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHELSEA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chelsea H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott E. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thomas C. 
Évaluation :
5

Megan Robinson is the BEST!

George M.  |  Expérience générale 
Évaluation :
5

Staff was top notch, they took pride in providing a secure location to place your items. They ACTUALLY monitored the cameras and could provide accurate information regarding the coming and going of those who went through the security doors. I not once felt any type of fear or apprehension of my unit. Very understanding and accommodating. I could go on. But I did have sticker shock when I went there but found out that they offered a very competitive price.

steven m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEOFFREY S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FELIXIS N. 
Évaluation :
5

nice wonan helped me get stetted

Michael G. 
Évaluation :
5

When I walked into this location the 4 ladies who worked there were all smiles. They were very friendly and helpful. They were quick to help me and they all looked like they enjoyed their job. 5 star customer service!

Marie L. 
Évaluation :
5

Representative Megan was pleasant and made us feel very comfortable. Answered all our questions had the truck ready to go. Our Thanks to all at U-haul Levittown.

Frank S. 
Évaluation :
4

People are friendly there.

KIMBERLY M. 
Évaluation :
4

Staff friendly,very helpful.

KATHLEEN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfino S. 
Évaluation :
3

Bien

Kofi O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEOFFREY S. 
Évaluation :
3

The rep was extremely lazy. We waited by truck and she didn't bother coming over. She just said from the garage door - i just need the keys. Normally, and as all signs say, the agent will come over and get keys from you and check out from there. It was not the service from uhaul in past.

Jennifer R. 
Évaluation :
5

Everything was perfect. Staff was friendly, vehicle was in good condition. I appreciate that they sanitize everything, I didn't know this and sanitized for next customer , because it's the right thing to do.

carole K. 
Évaluation :
5

Nothing, really. This is the second time I've rented from this location, and the quality and cleanliness of the vehicles is top notch. And the service staff at the desk very polite and friendly.

Warren M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mathew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean L. 
Évaluation :
5

Awesome clean trucks, polite customer service, friendly. 5 stars

Emmanuel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
5

Both employees that were in the store at pick up and drop off were every helpful. I made them aware of a problem with the trailer and they were going to get it addressed right away

mike B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM K. 
Évaluation :
5

The service was very good

Herbert T. 
Évaluation :
3

I had to go to this location because the vehicle that I had reserved at the Bensalem location was not available. I was forced to go to a different location and rent a truck that was bigger and more expensive than my reservation.

DANIEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEVEN N. 
Évaluation :
4

More pickup trucks at this location would be nice.

Denise S. 
Évaluation :
5

your doing well.

Oscar B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID T. 
Évaluation :
5

great people working at this facility

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAIDEN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Excellent Service 👌

SABRINA R. 
Évaluation :
4

Don't mess up their reservation

Jeffrey R. 
Évaluation :
5

Staff was very helpful!

Richard K. 
Évaluation :
3

When I returned the truck No one came out to help me. Girl was busy talking to a guy who was not there on business.

PATRICIA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER C. 
Évaluation :
3

Truck was not going to be available 2 hours later than expected even though I booked it a week ahead. Was really upset but the store personnel was able to get the truck at the right time.

Joyceline E. 
Évaluation :
5

Megan was extremely helpful and understanding

DANIELLE M.  |  Premières impressions 
Évaluation :
4

The lighting for the units can be better...lights are automatic when you trip them for the hallways.

Harry D.  |  Expérience générale 
Évaluation :
5

Perfecto

Marvin O.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Deonte H. 
Évaluation :
1

blamed me for a chip in windshield but only because I had protection on it.Not good customer service

John S. 
Évaluation :
5

i haven't had a bad experience yet

Robert P. 
Évaluation :
1

Luego de 1 dia de alquiler trate de cancelar la unidad por que era muy pequeña para mi uso, no disponian de alguna otra unidad de mayor tamaño solo me informan que lo sienten y que no pueden ayudarme y pierdo los 190 $que Pague por la unidad que nunca ocupe fue muy injusto la ultima desicion.

Roberto C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FIRMILLER F. 
Évaluation :
5

Megan was amazing, very friendly and helpful!

Rebecca T.  |  Online Move In 
Évaluation :
5

Great service!!!

Kensly C. 
Évaluation :
5

Please salt your parking lot. My son fell on the ice.

Denise E. 
Évaluation :
5

My experience using the mobile app was terrible. Would not allow me to use my own phone number to check in... the same number the reservation was made under. After that, app kept getting hung up. Once it finally progressed to key pickup, I had to go inside anyway, which defeats the purpose of having a contactless check-in. And then the app would not allow me to upload the dash/odometer pic. It also wouldn't allow me to cancel the process so that the desk attendant could do a traditional pick up. A frustrating process that I would not use again. I'll stick to in-person pick-up. On the other hand, the counter staff and facility were excellent. Very helpful and patient. 10/10

JAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BONNIE L. 
Évaluation :
5

everything was wonderful

Alyssa E. 
Évaluation :
4

Agency seems to be always just a bit short on personnel. A drove in to return a 2-day rental. Over the next half-hour, every 10 minutes a customer walked in to pick up a reserved vehicle. This kept the single counter person thoroughly busy, forced to choose between checking over my return or handling the reservations. And, far as I knew (based on signage, etc.), there was no way for me to switch from in-person return to check out via my phone.

ALLEN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan Y. 
Évaluation :
5

Best customer service ever!

Christopher C. 
Évaluation :
5

Very friendly & professional staff!

Deborah R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Rented the same trailer twice in 2 weeks. Driver side marker light still not fixed. Dangling wire. Wonderful manager, always pleasant when I visit.

Joseph R. 
Évaluation :
5

Let me just say, I never write a review, but felt the need to do so when I got the email asking how my U-Haul experience was. I reserved my Trailer the day before online, did the pre-check-in from my phone before I arrived at 7am to pick it up. When I pulled up, Michael was open and jumped right on my reservation, the whole process was easy, we went outside, hooked up the Trailer and wiring for the lights, checked the connections, took a few pics and off I went. I thought for sure I would arrive and have to wait or hear "Its not ready yet", then go thru all the contracts and be there 30 min or more. I was in and out in 10 min. When I returned, Michael was outside to help me get disconnected and I was on my way within 5 min. This was the most seamless process from Start too Finish. I would recommend U-Haul for any Transporting Needs and ask for Michael, you'll be the next one to leave a review!

John P. 
Évaluation :
5

the personel was very friendly and helpful with any questions that you had in regards to the storage until and the truck greatly appreciated all of your hel[

Lillian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Albert D. 
Évaluation :
5

The lady whom, from greeting me through to making sure the tow dolly was correctly connected and all lights functioned, was very pleasant and knowledgeable. She wished me a safe and uneventful trip. I can't say enough good about her caring and professionalism.

Joseph M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
4

Less waiting

Allen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

They were very professional and I would recommend them to anybody the facility was very clean and I thank them very much

Melvin M.  |  Expérience générale 
Évaluation :
5

I had a great time using Uhual today. Thanks for being a great company the guy at the front was super helpful and great. The prices also are wonderful I never knew it was that cheap I was very grateful. 10/10 would use again.

ETHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vasudevan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgii G. 
Évaluation :
5

Very professional staff . Well educated, know what they are doing . I am UHaul customer from a long time but this location is best of all

Muhammad A. 
Évaluation :
5

I had an awesome experience and will definitely recommend this to others

Sandy L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK D. 
Évaluation :
5

I was very satisfied with my rental. The truck was in perfect condition. It was a new Silverado and I was impressed by how nice the truck was maintained and it drove well. When I made my rental, I was able to pick my truck up quickly. The staff member who assisted me was fast and informative. I will use this facility again.

Gabrielle Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Goksan O.  |  Premières impressions 
Évaluation :
5

Megan was amazing! Had a rough, long day, and she went above and beyond to help my experience with U-haul that much better. Thank you for your dedication to customer service.

Omar S.  |  Premières impressions 
Évaluation :
2

I had mouse and rat feces all over everything and my stuff smelled like urine

martin w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Conrad F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arvind P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROSEANNE A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terra B.  |  Expérience générale 
Évaluation :
5

Overall great experience! Especially when COVID-19 hit and I lost my job, Megan was great in understanding and working with me. Thank you for your outstanding A+ Customer service!

Cylina F.  |  Expérience générale 
Évaluation :
5

Great location nothing

Robert B. 
Évaluation :
3

I told the representative that I was not from the area and needed a truck to drive to Philadelphia so she helped me out great but never told me it was an in town vehicle and I couldn't take it back to another location so I had to drive it back an hour away from where I live. HUGE inconvenience.

Anthony H. 
Évaluation :
5

Very Helpful and made moving very convenient and safe. Thank you, I would 100 % recommend your business to the public.

LAURA E. 
Évaluation :
2

I made a reservation a month before pick up and called to confirm my truck two days before pickup and an employee rented my truck out a day before my move.

Bradlee S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joan S. 
Évaluation :
5

Excellent service à la clientèle

Michelle D. 
Évaluation :
5

Great customer service!!

Lindsey W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel D. 
Évaluation :
3

The drop off location was fine it was just the issues above that I listed with our whole experience that was just horrible.

Olivia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B. 
Évaluation :
1

Did after hours pick up. Got there 6 am and no key was ever put in lock box. Had to sit for three hours till they opened.

David I. 
Évaluation :
5

It was fast an easy pick up and the drop box return was a great and safe way to return when store was closed

Jean G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S. 
Évaluation :
5

smooth experience

Nicholas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ignacio P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

IGNACIO P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric E. 
Évaluation :
5

The vehicle did not have a full tank of gas although I was asked to bring it back on full. I did not mind but for future reference I wanted it to be noted that the gas needle should be checked upon rental. My overall experience was great the workers are very friendly and kind and i recommended people here all the time.

Danielle R. 
Évaluation :
5

The staff there was so very helpful and out going! I told my employees at work how nice it was there !!

john l.  |  Expérience générale 
Évaluation :
5

Wait time between customers was long but the customer service representative more than made up in his quality service

Cheryl B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maryanne A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake B. 
Évaluation :
5

Megan was awesome and super friendly. She made it seem as if we already knew each other. Great people skills!

obinna l.  |  Premières impressions 
Évaluation :
5

Once Tom was gone, it was a far better facility. Prior to Meghan, the facility was terrible. Meghan was easier to contact, the team understood what was going on and able to give answers and be of assistance more frequently. We loved having our stuff at Uhaul & never felt like it was going to be taken or anything. We were there for a total of 5 years & the last year has been much better than the other 4. Thank you Meghan!

stephanie m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew R.  |  Expérience générale 
Évaluation :
5

Megan was a rockstar in helping me with my unforeseen issue with my storage. I would highly recommend this facility with all your moving and storage needs. Very professional and courteous staff.

David B.  |  Premières impressions 
Évaluation :
5

Truck was in bad shape. But everything else was great!

Paul B.  |  Premières impressions 
Évaluation :
5

Both of the employees were so very helpful and out going! They help my wife and I pick out the right storage unit.

john l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

todd h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenn D.  |  Expérience générale 
Évaluation :
5

The nicest, most understanding and helpful people ever. Thank u

Jenn D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allbert b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCINE K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cylina F.  |  Premières impressions 
Évaluation :
5

They help me for unpaid payment.I lost my job at 01 March 2020 for COVID-19 pandemic,and store manager give to me big discount.I never forget this manager action in my life.Thanks manager,you are amazing. Thanks U-Haul.

AKSOY S.  |  Premières impressions 
Évaluation :
5

Smooth transaction, easy to change to a bigger unit.

renate b.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James D.  |  Premières impressions 
Évaluation :
5

Never had a problem. Always easily accessible and very clean. Temperature always consistent.

Nancy R.  |  Expérience générale 
Évaluation :
4

Excellent service à la clientèle

kensly c.  |  Expérience générale 
Évaluation :
5

Magan is wonderful. Nice staff.

Carmen F.  |  Expérience générale 
Évaluation :
5

Banning moving was excellent. The movers were fast yet assured that your furniture were properly handled. I recommend this moving company.

Carmen F.  |  Premières impressions 
Évaluation :
5

They were great made sure I had everything and understood everything and were very nice good people at this location

Kevin W.  |  Premières impressions 
Évaluation :
5

I had a unit since September 2018 until this week. I never worried about my stuff stored there or going there any hour of the day or night the lighting was fabulous and the gate secured.

Nancy W.  |  Expérience générale 
Évaluation :
5

I've recently was at the uhaul for 4 moths. Tory was always so helpful and always came through with his promises. Laura always communicating with everyone 2 make sure I was ok. Meaghan is the best!

Karahn B.  |  Expérience générale 
Évaluation :
5

Fast check in easy access to my unit

jennifer s.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle. Everyone there was very professional and friendly. I was greeted as soon as I walked in. They made sure I got exactly what I need including any additional items. Merci!

Victoria M.  |  Premières impressions 
Évaluation :
2

Needs maintenance. Fix the doors into storage area. Carts are in bad shape. Door stops do not work. Very large bumps that make it difficult to roll things in and out. Messy. Obvious rodent issue6

William F.  |  Expérience générale 
Évaluation :
5

I found the owner and Mr hill to be extremely helpful, friendly and knowledgeable. Moving is never an easy task and they made the process of truck rental and storage a lot easier.

karen m.  |  Expérience générale 
Évaluation :
5

Tori was very helpful

karen B.  |  Premières impressions 
Évaluation :
5

Very good

Willard G.  |  Expérience générale 
Évaluation :
3

I loved the people that worked there but the two raises in rent is a bit ridiculous. The reason most people choose uhaul is because the smaller facilities do that.

Sean S.  |  Expérience générale 
Évaluation :
5

Every staff member is so personable and accommodating. I have always walked out of there with a smile. Highly recommend! Thank you!

Andrea G.  |  Expérience générale 
Évaluation :
5

Laura & Cory did all that they could to accommodate me when there were mistakes on my contract. They were patient & understanding & "real" people. I would recommend this location!

Karen C.  |  Premières impressions 
Évaluation :
4

Staff worked hard to find what I needed.

Jennifer B.  |  Premières impressions 
Évaluation :
4

Staff members were great.

Charissa W.  |  Expérience générale 
Évaluation :
5

My experience with your company has always been phenomenal

constance m.  |  Expérience générale 
Évaluation :
4

this place was great. the staff was very helpful.i would recommend this place for anyone looking for storage in the area

Kevin C.  |  Expérience générale 
Évaluation :
5

Never had a problem at this location. This is the 2nd time using them and if needed will use again in the future. Friendly staff and overall clean and secured area.

REBECCA P.  |  Expérience générale 
Évaluation :
5

Tom and the ladies that work this location are amazing!!! I was so stressed with my first move by lmyself! They helped me with boxes truck moving helpers and s storage unit.they are the best

Nancy W.  |  Réservation 
Évaluation :
4

Merci

DENNIS R.  |  Expérience générale 
Évaluation :
5

I will definitely use again , if needed .

Shawn G.  |  Expérience générale 
Évaluation :
5

Excellent treatment,services on this location.

Eddy G.  |  Réservation 
Évaluation :
2

Rats had gotten in the unit and shredded our Livingroom furniture beyond repair, defecated and urinated all over the furniture as well. Manager helps us with the claim, we have not hear back yet. 2wk

Juan R.  |  Expérience générale 
Évaluation :
4

No comment

Juanita J.  |  Réservation 
Évaluation :
3

Renting the truck was great

John D.  |  Réservation 
Évaluation :
1

Made reservations online confirmation number and all go on day to drop it off and told no longer taking out side rv storage. I feel Uhaul dont know what's going on very disappointing

Arthur K.  |  Réservation 
Évaluation :
1

Will never use uhaul again after this whole experience

Michael T.  |  Réservation 
Évaluation :
4

The gentleman who assisted me was great. My "no" for well maintained was due to the fact there was a rat bait tray in my unit. Found this disturbing. I was terrified to open boxes at home.

Patricia M.  |  Expérience générale 
Évaluation :
5

Steven was very helpful, knowledgeable amd professional. He was a huge help! The rental van and atorage unit were in excellwnt ccondition aa well Thank you!

Deana V.  |  Réservation 
Évaluation :
3

the only thing wrong wa that I had mouse droppings in my furniture.

GEORGIA H.  |  Expérience générale 
Évaluation :
4

Facility was very well maintained interior the outside was maintain as well with the exception what appears to be the abandon vehicles boats trailers. It was almost a deterrent in getting a unit

Harold R.  |  Expérience générale 
Évaluation :
5

Very nice and helpful, I would recommend this particular facility.

Jeff H.  |  Expérience générale 
Évaluation :
4

Very helpful staff

constance m.  |  Expérience générale 
Non reviews have been submitted for this location.

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