Customer Reviews for U-Haul Moving & Storage of Lewisville

6310 évaluations

525 N Stemmons Frwy   Lewisville, TX 75067
(On the Southbound I-35E service road Next to Sam's Club)

(972) 353-2116

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(972) 353-2116

525 N Stemmons Frwy
Lewisville, TX 75067
(On the Southbound I-35E service road Next to Sam's Club)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

HUMBERTO A. 
Évaluation :
1

Worst customer experience I've had. Tired of Uhall

MATTHEW G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon K. 
Évaluation :
5

Quick, cheap and easy

Joshua J. 
Évaluation :
3

It started out real good. Everyone was friendly and accommodating. Then when we went to get the truck, they said it wasn't ready. Then proceeded to overcharge on miles. So it added to my stress.

BARRY ALAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK ADRIAN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENDA JOYCE K. 
Évaluation :
4

I went on-line to check in to speed things up and skip the line, but after going through all that hassle, when I tried to skip the line and pick up my keys, I still had to get in line because apparently they needed to see my DL before handing me the keys. So what was the point?

Ashley M. 
Évaluation :
1

The business was fine. I'm extremely disappointed in Uhaul overall. I scheduled and reserved a trailer a month before needing it. Two days before, I'm called twice to be notified that the location they had changed my pickup would not have the needed trailer. I ended up having to drive 45 minutes each way to a completely different city to pick up a trailer when my original pick-up location was less than 5 miles away. Would I recommend Uhaul as a business to a friend? No, my experience was terrible. If I schedule and pay to reserve something a month in advance, I expect it to be there when I need it. I will not be using Uhaul again; I can't trust that if I plan something I will have what I need from you.

MICHAEL K. 
Évaluation :
1

This is the 2nd time I have rented within the past month and both times it's been disappointing. This time my truck smelled like it had been smoked in, as well as someone was smoking week obviously. It's a very strong smell and being allergic to cigarette smoke it gave me a headache and made me physically sick. You like to nickel and dime for literally everything so use that money to get the trucks detailed so people don't have to be in an uncomfortable environment.

Heather F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEWIS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

noe T. 
Évaluation :
5

All was smooth. Had a truck and card hauler that worked great. Service was very good in store as well.

William A. 
Évaluation :
4

The latch on the trailer broke the day i picked it up. I had to tie down the door to keep shut. Would recommend insuring equipment is maintained

William A. 
Évaluation :
2

Yal NEED to get it yogwthwe about ANSWERING the phones and not have people wait for HOURS.

CINDY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kurt H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher D.  |  Expérience générale 
Évaluation :
3

Reserved truck for contactless pickup. Tried 3 times to complete the online pickup...wouldn't work. Had to wait in line for 20+ minutes. When it was finally my turn to be waited on, I approached a counter and the man there waived me over to another counter and said he'll help you next. And then he left the counter and I got back in line. Photos of truck online for me to approve or disapprove were old as there were several damaged spots on the truck that were not visible in the photos. After waiting in line, walking a significant distance to find my truck, taking and uploading pictures, etc. you set my day off by close to an hour. I expected better from uhaul. I don't rent trucks very often, but when I have, it's always been at uhaul. Service has certainly deteriorated over the past few years. I'll think twice the next time I need a rental...

CONSTANCE K. 
Évaluation :
3

The signal light was hanging out and I had to continuously stop. It was DANGEROUS

CONNIE P. 
Évaluation :
5

Be patient because of times to service every customer

Charles F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan D. 
Évaluation :
5

Every time we need to rent a vehicle, we go to the Lewisville location and the employees and service is always great.

DWAYNE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK M. 
Évaluation :
3

The truck pulled to the right unloaded and was worse when loaded. The ride was absolutly terriable almost dangerous on slightly uneven concrete roads. I've driven big trucks and motorhomes before and this one was one of the worst rides ever. I expected more from a company like uhaul.

WILLIAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETT D. 
Évaluation :
1

My pickup location got changed twice because trucks weren't available. Then when I finally got one that had the truck, they forgot to stock it with the extras I ordered. No blankets. No dollies. Thankfully they opened shortly after I got there so they were able to get me the supplies. However even when they did...they only gave me half the blankets I ordered. I didn't notice this until I was already long gone. Overall, this was a bad experience.

Chris T. 
Évaluation :
5

Fast check in

THOMAS B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Beate F. 
Évaluation :
4

One thing to note on the van rental was van needed an alignment. The sterling wheel was pointed to the left making it hard to navigate and steer the van.

KATHERINE A. 
Évaluation :
4

Speed up equipment checkout. Great staff though. Allow customers to contact location directly!!!

JAMES KELLY H. 
Évaluation :
1

Reserved a truck then had to wait 30 plus minutes to get the truck. Have used and enjoyed the service at this location 3 times. Will never use uhaul again.

DANIEL M. 
Évaluation :
5

I use you guys all the time when moving. Very good people and service.

Eunice G. 
Évaluation :
5

I didn't get a receipt because the system was down when I returned the vehicle. Please email receipt to anitawilsonpena@gmail.com

ANITA D. 
Évaluation :
5

It was good experience

Hardik S. 
Évaluation :
3

Utility dolly was missing in truck after verbal confirmation, had to return to store which caused further delay.

DAVID S. 
Évaluation :
5

Quick easy and painless. The online process was a bit tedious

Charles J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zoila B. 
Évaluation :
5

Always been happy with this location. Will do business again with them.

Steven A. 
Évaluation :
1

2 problems: 1- Only 1 staff on the counter on a busy Saturday morning, waiting on a long line that take me more than 1 hour just to pick up my truck. 2- I drive 22 miles, and did add 2 gallons gas. Before I return my truck, I did check gas level, and it still above the level when I pickup it. But I end up got an additon 6 $for gas in my final receipt, not a big money but kinda disappointed.

TONG NGUYEN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EBRAHIM H. 
Évaluation :
5

The people are great. I had some issue with rental, but they fully took care of it. I'm one of the satisfied customers. Highly recommended! Thanks team!

CHEN Y. 
Évaluation :
5

Get rid of the mask thing.... this is texas

TIRIWANGANI W-S C. 
Évaluation :
4

They were impossible to reach by phone. I called over a dozen times and would get one ring and then a hand up.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BEATE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacy O. 
Évaluation :
5

Greg is very exceptional in customer service!

Andrew F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUCLIDES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F. 
Évaluation :
5

Great services like always..

JERALD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
1

Called 15 times on 04/20/2020 between 8:00am and 8:30 and the representative was hunging up the call refussing to answer please check pfonr records fpr 1 or 2 seconds calls

RAFAEL G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRYSTIN W. 
Évaluation :
2

Customer service was subpar. When checking out extra charge was on my invoice. GM did not know how to credit it back to me and told me he would call when he had credit my account. NO call back! Would not answer phone at location. Had to call uhaul corp - waited 20 mins on hold.

MICHAEL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN S. 
Évaluation :
5

Easy and fast and convenient

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alma M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christa M. 
Évaluation :
5

Put a back up camera in all the 10foot rental trucks

DONNA P. 
Évaluation :
5

Continue the good work!

JOHN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VAL H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tomosha S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EVELYN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA A. 
Évaluation :
1

The person who we dropped the truck off too I believe his name was Carl. Was cold and rude. We spoke and he didn't respond. Very sad that he is in customer service with that attitude.

ARIEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yosona Q. 
Évaluation :
5

Need to check the tie down top rails. There were two that were just pulled loose but the parts were in the trailer. Thanks for good service. Tom Branch

THOMAS B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

hyun H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARSCELLIO K. 
Évaluation :
5

Lots of room to pull in and turn around, 24/7 drop off area was easy to identify!

BEAU N. 
Évaluation :
4

Our only problem we experienced was that the location (address) that was provided by the web site was incorrect. By that I mean that when I put the location in my vehicle's nav system I was routed to downtown Dallas. I got the same result when I used the directions tab in the website. I finally was able to reach the uhaul location after getting directions from my son.

LANCE P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MALISSA R H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLIVE L. 
Évaluation :
5

Leave as is. Staff at this location is on top of things. friendly , courteous, polite and willingness to want to help.

REYNALDO R. 
Évaluation :
5

The only problem was a malfunctioning electric lock that was repaired quickly.

Craig D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

deneshala w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLEMENT B. 
Évaluation :
5

Employees are extremely friendly and helpful.

Kelly H. 
Évaluation :
5

Everything went smoothly from beginning to end. I was very impressed with the company.

JAMES S. 
Évaluation :
5

qUICK AND EASY TO PICK UP AND DROP OFF TRAILER

ROBERT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHENEKA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PABLO B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRI C.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

BRANDON S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISLYN M. 
Évaluation :
5

De is awesome

CLEMENT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Great service at check in and check out.

GENE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY G. 
Évaluation :
5

Great selection and courteous staff

Mario C. 
Évaluation :
1

I waited for over 1 hour before been attended to. 15 minutes per person. They swapped the truck am supposed to take. And forgot to put utility dolly for which I paid for. Gave me a truck that had no full fuel but says it does on paper (which I guess was for the other truck). I was highly disappointed!

CHUKWUDIMMA M. 
Évaluation :
2

The desk people couldn't find the proper van info to check out the vehicle I rented online. We stood there just basically looking at each other for about 30 minutes before I suggested just give me whatever vehicle they had available. Also the lady with the broken arm was annoying and kept distracting the guy helping me with personal stories and questions. It took everything I had to not be rude about it. They discounted my mileage but at this point I was about 30 minutes behind schedule. This uhaul location has always been the worst to deal with over the years. Just pure garbage

JASON B. 
Évaluation :
2

Truck broke down. Took over 2 hours to talk to someone. Drove back to the rental location to tell them the truck died and she told me there is nothing she can do, I should call roadside assistance. I told her to take the keys and have roadside pick up the truck and she told me it I leave the keys she was going to report that the truck was stolen.

CLAUDE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph j.  |  Premières impressions 
Évaluation :
5

Was a special need and staff was super great for our need

sheryl r.  |  Expérience générale 
Évaluation :
5

Respectful and helpful staff .

Avanti E.  |  Expérience générale 
Évaluation :
5

Thank you for your kindness and favor you have shown me the the ice storm February 17, 2021 and my house flooded. May you be blessed.

judy b.  |  Expérience générale 
Évaluation :
4

One of my Units allowed Rat Acxess which ruined one my matresses

MIKE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shante W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen E.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TYRONE W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faria A.  |  Expérience générale 
Évaluation :
3

Being put on hold a million times was annoying

leeann K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laney S.  |  Expérience générale 
Évaluation :
3

Door wasn't the most secure. Great staff.

Luke H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID L.  |  Premières impressions 
Évaluation :
5

Thank you so much for always being friendly and helpful. Angela was always great when we communicated and worked with her.

brian c.  |  Expérience générale 
Évaluation :
4

Exceptional experience EXCEPT for allowing storage entry to those unmasked. I understand it's difficult to enforce, but more effort should be put toward enforcement. NO ONE ELSE at the very busy loading dock wore a mask.

Rhonda C.  |  Premières impressions 
Évaluation :
1

Mgr was very rude when I had to call on an issue

Rebecca Z.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sade T.  |  Premières impressions 
Évaluation :
1

This facility and rental site are poorly managed. I moved my belongings out specifically so I wouldn't have to continue paying for inadequate service. I won't use Uhaul storage or moving trucks in the future because of my experiences at this location.

Joy U.  |  Expérience générale 
Évaluation :
5

LEWISVILLE,TX Always the best service. And such kind , friendly and helpful staff and the Mgr.Greg Farley is the greatest..

LINDA L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Johnny M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Craig D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emilee C.  |  Expérience générale 
Évaluation :
3

YOUR COMPUTERS THE EMPLOYEES USE ARE SLOW AND WORN OUT IT TOOK ME 45 MINUTES TO CHECK OUT BECAUSE THE COMPUTERS KEPT FREEZING UP . THIS IS THE SECOND TIME THIS HAS HAPPEN TO ME THERE . PLEASE FIX THE COMPUTERS

Laney S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katie a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gloria b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pricilla p.  |  Expérience générale 
Évaluation :
5

Very convenient and easy to access. Glad I chose U-Haul.

Talesha M.  |  Expérience générale 
Évaluation :
5

Gregory helped me! He was very inviting. Asked information about where I was moving from and we ended up knowing some of the same people. This move was a hard one for personal reasons, but his warm welcome was much needed!

Emilee C.  |  Premières impressions 
Évaluation :
5

You have the friendliest staff I have ever met! I was always treated with respect, kindness, and understanding during these trying times. I'm glad I used U-haul as my moving choice. I even rented the most hassles storage unit to complete my moving experience. Thank you U-haul for my wonderful moving experience.

David D.  |  Premières impressions 
Évaluation :
5

Staff was very friendly and entertaining. Efficiently handled a busy day with a smile.

Nicholas W.  |  Premières impressions 
Évaluation :
5

I like Kyle customer service at Lewisville.

Anand P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary S.  |  Premières impressions 
Évaluation :
1

The website is horrible they give you a price but it doesn't give you everything so we need to actually pay for your reservation after being told you have no deposit and you don't have to pay now it's 300 $higher when you go to make your payment my original quote was for 1 225 $I end up paying 1719

TAMMIE W.  |  Premières impressions 
Évaluation :
5

Price is a little high for the size of the units. Could have rented else where for less - but I have had success here prior so I trusted you again with my stuff. Thanks

Charlotte H.  |  Premières impressions 
Évaluation :
5

I had a last minute need for storage for some furniture and was able to go onto your website, view available storage units, and book a unit. We came inside the office on our first visit just to make sure we were all set and didn't need to do anything else. We didn't. We've been to the unit a few times now and it has been really convenient.

Melisha H.  |  Online Move In 
Évaluation :
5

professional, friendly and helpful.

james b.  |  Premières impressions 
Évaluation :
2

I've been trying to get ahold of someone in the office for sometime now. When I went in the man at the counter didn't know what to do so he said he would call me once he knew the answer and he never did. I emailed the manager several time and he never responded to me.

Dominique J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marcus T.  |  Expérience générale 
Évaluation :
5

Dale ( I think that was his name!) was a huge help! He contacted me before my Ubox was going to be picked up, and I was able to store a few more items before it was shipped! The Ubox was ready and waiting for me when I got there! And it has arrived in Lubbock Texas today!

Cindy T.  |  Expérience générale 
Évaluation :
5

Thank you for all you do, everything was perfect.

JAMES M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa P.  |  Premières impressions 
Évaluation :
5

Kyle was AMAZING on our move out day. Thank you!

CARLA D.  |  Expérience générale 
Évaluation :
5

was a great facility

robert b.  |  Expérience générale 
Évaluation :
5

Uhaul has been my trusted provider for transport and storage for the past decade. Staff here was welcoming and accommodating

nicholas m.  |  Expérience générale 
Évaluation :
4

Safe and reliable location for your storage needs. Had no issue accessing my unit when needed. Would store here again.

Carlos A.  |  Expérience générale 
Évaluation :
5

Staff were super helpful & friendly. Facilities are very clean, and security/safety seems top notch

Russell S.  |  Premières impressions 
Évaluation :
5

Surprisingly clean

Marta F.  |  Expérience générale 
Évaluation :
4

Everything was satisfactory

elyse U.  |  Expérience générale 
Évaluation :
5

Service was excellent and quick.

Karina O.  |  Premières impressions 
Évaluation :
5

I like this location. The place is well kept. The only thing I don't like is the box maze they created to get to the service desk.

Phill L.  |  Expérience générale 
Évaluation :
5

Quick, fast and easy rental. Thanks.

Dean C.  |  Premières impressions 
Évaluation :
5

Staff always friendly and helpful. Tried 2 other storage facilities before moving to U-Haul. Will be returning to U-Haul when future needs arise.

JACK A.  |  Expérience générale 
Évaluation :
5

Reasonable prices and a secure facility

Joshua F.  |  Expérience générale 
Évaluation :
5

The facilities are nice, clean, and well maintained! The staff are very friendly and helpful and always went out of their way to provide assistance!

Casey R.  |  Expérience générale 
Évaluation :
4

Had an issue, one employee told me that I could pay for the storage for the whole month and if move early they prorate and refund me the unused portion, but than was not true.

Jaime N.  |  Expérience générale 
Évaluation :
5

good job. good attitude. Right on Saigon

shaun g.  |  Premières impressions 
Évaluation :
5

As long as we have lived in Lewisville (some 18 years) this UHaul has been our go to for storage and truck rentals. They are personable and very service minded, which is difficult to find these days.

william s.  |  Expérience générale 
Évaluation :
5

I rented a trailer and had a storage until. Both were clean and in top shape. The staff is knowledgeable and very friendly. Above all there was never any waiting.

jack j.  |  Expérience générale 
Évaluation :
3

Charged my card without my authorization

Sarah K.  |  Expérience générale 
Évaluation :
5

These guys are the best!! Made my multiple moves this year much easier!!

Lisa H.  |  Expérience générale 
Évaluation :
5

Very friendly staff

trent r.  |  Expérience générale 
Évaluation :
5

Jonathan was very friendly and incredibly helpful. Could not ask for a better or easier experience.

WENDY G.  |  Premières impressions 
Évaluation :
5

Facility is very clean, and the office staff were all friendly and willing to answer questions. The procedures seem very secure and easy to follow. Use of the free carts is great!

alice a.  |  Premières impressions 
Évaluation :
5

I have used this U-Haul facility many times over the years and I have always received good service. My only wish would be if that the parking for the storage area be flat.

Susan O.  |  Expérience générale 
Évaluation :
5

Your employees were very polite and courteous and extremely helpful.

David J.  |  Expérience générale 
Évaluation :
5

Great place. Secure place.

roger r.  |  Expérience générale 
Évaluation :
5

Great place. Great customer service.

rodger r.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

David J.  |  Premières impressions 
Évaluation :
5

Good experience for our first storage.

amanda a.  |  Expérience générale 
Évaluation :
4

Professional staff, and smooth transaction.

Teresa R.  |  Expérience générale 
Évaluation :
5

Really helpful staff

elyse U.  |  Premières impressions 
Évaluation :
3

The staff was friendly and helpful, but it was apparent that the employee that was assisting me required more experience with the company software and order entry systems.

Joshua F.  |  Premières impressions 
Évaluation :
1

We really needed a dolly which I ordered and was informed it was inside the truck. I'm a disabled Veteran so it was really needed. Yes I asked again at check out.

Cynthia D.  |  Premières impressions 
Évaluation :
5

Exelente servicio gracias. Que Dios, les Bendiga.

Hector H.  |  Expérience générale 
Évaluation :
5

Great service and storage.

JENNIFER C.  |  Expérience générale 
Évaluation :
5

Great place and the team there was very helpful.

Neil R.  |  Premières impressions 
Évaluation :
3

Very incovant shop hours staff was not help full or willing to do more then the bare minimum or even offer suggestion on what I consider basic storage needs

david p.  |  Expérience générale 
Évaluation :
5

I had my things in storage for 19 months with an excellent experience. I came to my unit a few times and everything was always very clean and secure. The staff is very friendly and knowledgeable.

Jennifer W.  |  Expérience générale 
Évaluation :
5

L

sammy m.  |  Premières impressions 
Évaluation :
5

Staff was very helpful. Facility felt safe well managed

EMILIE R.  |  Expérience générale 
Évaluation :
5

I'm extremely happy with U-Haul at this site. They've been helpful and professional in all dealings.

Deborah A.  |  Expérience générale 
Évaluation :
2

terrible experience, my rental was completely screwed up. wasted much time there. was not compensated for their screw ups.

DAVID C.  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff

grace m.  |  Premières impressions 
Évaluation :
5

Vvv

Monty W.  |  Premières impressions 
Évaluation :
5

N/a

April K.  |  Expérience générale 
Évaluation :
5

Everything was great!

Joe B.  |  Expérience générale 
Évaluation :
5

Impressed with how clean it is! Highly recommend!

Elizabeth R.  |  Expérience générale 
Évaluation :
4

My experience with your facility and company was very satisfactory. I would use you guys again whenever I move again.

Anthony F.  |  Expérience générale 
Évaluation :
5

everyone was very helpful! they let us leave our personal vehicle on the property while we went and grabbed lunch which was very kind! and the lady who helped me was very thorough!

ashley d.  |  Réservation 
Évaluation :
5

Very good service, and the equipment worked well.

Michael G.  |  Réservation 
Évaluation :
5

Great service... Easy access

philip g.  |  Expérience générale 
Évaluation :
4

No additional comments.

Jo Beth C.  |  Expérience générale 
Évaluation :
5

Friendly and helpful.

CATHRINE H.  |  Expérience générale 
Évaluation :
5

Thanks, great service

Elizabeth R.  |  Expérience générale 
Évaluation :
5

The staff we very helpful at every step.

steve t.  |  Expérience générale 
Évaluation :
3

Non

Jarrod L.  |  Expérience générale 
Évaluation :
5

Staff was helpful. Move in was very easy. Place is clean and well lit.

Ronald W.  |  Réservation 
Évaluation :
5

The rectangular box with a roof was perfect.

JUSTIN H.  |  Expérience générale 
Évaluation :
4

.

Maya S.  |  Expérience générale 
Évaluation :
5

I love this Lewisville location. The staff members are super friendly like Jonathan. It is clean and convenient for what I needed the space for.

cher a.  |  Expérience générale 
Évaluation :
5

I would definitely recommend this facility to everyone!! Excellent service!!

brandon R.  |  Expérience générale 
Évaluation :
5

excellent, met my needs

Thomas W.  |  Expérience générale 
Évaluation :
5

Appreciate the efficient and friendly service!

CARL T.  |  Expérience générale 
Évaluation :
5

Jonathan and Cassie were great and very helpful. This location has one of friendliest U-Haul staff I have ever encountered, having moved a lot.

cher a.  |  Réservation 
Évaluation :
4

Nice facility and served its purpose.

AMY C.  |  Expérience générale 
Évaluation :
5

No complaints, easy to work with and very clean

gayla c.  |  Expérience générale 
Évaluation :
5

I have used this location a few times and have had a good experience each time - very good location ~

Lester E.  |  Expérience générale 
Évaluation :
3

This is a super busy facility. The wait for assistance was excessive during each of the three visits I made to this location, way under staffed. I didn't find the manager to be helpful.

robert f.  |  Expérience générale 
Évaluation :
3

Great Experience

DOUG F.  |  Expérience générale 
Évaluation :
5

Great experience using the storage facilities. They made everything so easy and convenient. I will definitely recommend Uhaul services to all my friends & family.

Mindy R.  |  Expérience générale 
Évaluation :
5

Staff was always friendly and able to answer all questions.

Stephanie M.  |  Expérience générale 
Non reviews have been submitted for this location.

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