Customer Reviews for U-Haul Moving & Storage of Lilburn

2 474 évaluations

140 Rockbridge Rd NW   Lilburn, GA 30047

(770) 717-9666

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 717-9666

140 Rockbridge Rd NW
Lilburn, GA 30047

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Never again U-Haul

JOHN R. 
Évaluation :
4

Megan was very sweet and helped us out! She had great customer service and made the experience great!

Tsehay W. 
Évaluation :
5

Excellent customer service. Girl is very nice person good personality. Keep her good for business.

varinderjit B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LEWIS H. 
Évaluation :
5

S.O.

Tiphanie B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erica Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY L. 
Évaluation :
5

The staff is very friendly, helpful and efficient!

Marie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

antone J. 
Évaluation :
5

Excellent customer service

Roxane M. 
Évaluation :
5

Pondra and Megan provided quick and professional service! Merci.

Leonard K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara K. 
Évaluation :
5

all good

JERRY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Osvaldo S. 
Évaluation :
5

It was all good. The staff member on duty was doing a great job and was very helpful.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guillermo D. 
Évaluation :
5

Add more customer parking spaces. Ladies in the office were very helpful.

William Z. 
Évaluation :
5

Great costumer service

Guillermo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron J. 
Évaluation :
4

Megan in the morning was super nice and helpful!

Gail G. 
Évaluation :
5

Excellent employee assisted me, very personable, kind and helpful even though she was quite busy. Sorry I didn't get her name.

Phillip E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR V. 
Évaluation :
4

There was issue with the mobile reservation/check in system that made it difficult for the employee. There was someone that was checking in with the in store/in person system, while I had done the mobile and it kept glitching to give us the same truck. The employee was able to work around the system's issues to get us both situated, but it was clearly not an easy task for her. The systems should be better integrated, otherwise it could cause bigger problems for customers and employees.

Cierra J. 
Évaluation :
5

Improve your truck availability during online reservation. The night before, reservation show that there was still a 10' truck available at another location (2951 NE Expwy at Chamblee), and then on the pickup day there is NONE within 150-mile radius? I had to make do with a cargo van, and Pondra at the Lilburn site has been very helpful, but you really need to get your reservation system fixed.

Herald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAN B. 
Évaluation :
5

Keep providing the same service

ALBERT M. 
Évaluation :
1

customer Rep Person was not friendly.

Troy R. 
Évaluation :
4

Would be nice if most reservations could be completed online. Had to wait 20 minutes then sit 10 mins to actually get the trailer. Drop off was fast and easy.

Brian E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGELIO CASAS V. 
Évaluation :
5

great services

Jerry L. 
Évaluation :
2

Hours before the rental was due I asked if I can keep it for another 24 hours and they told me yes. Later that day I got a call from a manager saying she is charging $50 extra dollars in too on my daily rate for keeping the rental she was rude and had a bad attitude. Other than that the others were very nice ..

Elida C. 
Évaluation :
5

bon

Jerry L. 
Évaluation :
4

The manager was very nice and knowledgeable. Overall great experience!

Victoria S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stewart S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry L. 
Évaluation :
5

Everything went great! Thank you

Ola H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raejshaunlim W.  |  Expérience générale 
Évaluation :
5

No improvement needed they were very helpful and couldn't have done a better job I was pleased n treated with respect and they were friendly as well as professional.

Chekesha C. 
Évaluation :
3

The cargo van we rented had some type of spillage under the mat. It was a strong odor and made my daughter and I sick. I like the people but the equipment is subpar.

Gowena W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammad M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amina P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lionel L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COLIN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew H. 
Évaluation :
5

The attendant was very quick to get me checked out. Not something that other locations are very good at.

Gregory G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wede Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAHAIRA R. 
Évaluation :
1

Shanaenae was very rude and ghetto I highly recommend don't use them the lady was not trying to help me she had a attitude for no reason and gave me a truck with a check engine light if I can give a no star I would this was the worse uhaul experience ever do not go there horrible service horrid experience.

damion L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy T.  |  Expérience générale 
Évaluation :
5

1 - Rain leaked across top of windsheild into the cap, I got wet. 2 - The Uhaul app did not allow me to upload photos during after hours drop-off.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cherry N. 
Évaluation :
5

Great location and customer service! The parking lot is a little small, but the employees are very attentive and efficient. The lady that checked us in and out was great!

sabrina C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MOHAMMED A. 
Évaluation :
5

All went much better than I could have expected. The Lilburn representative was great. I called earlier and it rolled to corporate where I inquired about availability. The woman was very rude. I persisted and spoke to another agent that was able to assist. You should listen to the first call and FIRE her.

Dale P. 
Évaluation :
5

Customer service was excellent by the Assistant Manager

QUENTIN C. 
Évaluation :
4

The rate increase every year was ridiculous. Every time brought it up or stated I would be late, I was questioned, when would I like vacate my unit. We are living in hard times, and kindness is it's own reward

LINDA K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN S. 
Évaluation :
5

Great storage site--everyone was always so helpful

Linda J.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ashley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THANH P. 
Évaluation :
4

Service was good, but equipment was not. Check engine light stayed most of the time and was told up front they did not have the equipment to turn off the check engine light. Was charged for the use of hand trucks that were in the vehicle although I never requested them nor did I use them.

HAL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TODD F. 
Évaluation :
5

Overall good experience

CALUM L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BIRUK E. 
Évaluation :
1

Did not receive confirmation in email of return of trailer in good shape. Please provide proof of return on February 3, 2022.

Thomas M. 
Évaluation :
5

I had a great experience!!!!

CYNTHIA W. 
Évaluation :
5

Pondra is professional, capable, and pleasant. She manages a clean facility with an excellent staff. Nothing is neglected and she's always ready to her customers.

ELIZABETH L.  |  Expérience générale 
Évaluation :
5

Get more pretty women like the two you have there EASY ON. THE EYES AND HARD WORKING

LORENZO B. 
Évaluation :
2

This was by far the tiniest Uhaul that I've ever been to. With barely enough parking for their own vehicles, I was lucky enough to have parking for my own car to leave there. While the equipment was clean, they forgot to include any of the items I purchased to aid in my move (furniture dolly and furniture pads). Thankfully, when I told them these items were missing they removed them from the total price (the old amount is still pending on my bank account but I suspect that the price will be adjusted in the next couple of days). The check engine light and tire pressure light were on when I turned the truck on (although that may have been an environmental temperature issue since the tire pressure light did not come back on later in the day). I also experienced an issue with the pick-up location being different than my reservation. My reservation was originally on Lawrenceville Hwy but was moved to this location but this was a relatively small issue for me but may be a bigger issue for another person.

Caleb U. 
Évaluation :
3

Of four 6x12 trailers at this location, two were broken in some why, one had bald tires, and one was rentable. The one rentable trailer had a flat tire that wasn't discovered until the unit was loaded. This delayed my trip to wait for tire repair.

JEFFREY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TON T. 
Évaluation :
5

Great service

LARRY W.  |  Premières impressions 
Évaluation :
5

Appreciate the managers and the workers there especially cause I always in it doing an extension and they always work with me to get it extended I never had a problem with anybody there

Estes G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHAREE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATHEW A. 
Évaluation :
5

The the employee could have a better attitude in service

thomas o.  |  Expérience générale 
Évaluation :
5

Excellent!

KENAN B. 
Évaluation :
1

The employees have no customers service skills. Very poor poor  experience. I will not send friends and family's to 140 ROCKBRIDGE RD Lilburn .My first bad experience is with a female that work there on 1/15/22 @11am .Very nasty. Then I got back with the truck there was a guy there I ask him to check the truck before I leave he says he can't. There was two of them there with no customers. He was too lazy  to walk out to check the truck.He told me he will check it later so I left the on my receipt he charge me for gas ⛽️ which I fill up back.Got the transaction to prove it

DONOVAN J. 
Évaluation :
5

Friendly and helpful staff. Checking in a new customer from beginning to end was thorough and excellent.

SYED R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KWANDA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE J. 
Évaluation :
5

Pondra has outstanding customer service and shows genuine concern for the customers needs. I felt truly cared for at this location by her and her team! Appreciate you all, thank you!

STACEY W. 
Évaluation :
5

Upgrade your system to let customers knowing if trucks available at the time a reservation is made so they don't waste time and make unnecessary trips. I made a reservation about 2 days ahead of time @ the Jimmy cater location for a 15ft truck at 8am. I realized I would not make it at 8am and called back to change my pick up time to 10am, which the young lady did and sent me confirmation. I get there and they to tell me they have no trucks, and there were nontrucks anywhere available until later that day and the system will let you reserve a truck without even knowing if any are available. The clerk really couldn't help me and I asked for his manager who had been standing next to him the whole time and didn't even step in until I said something to assist an upset customer. Finally Noel called around and found me a truck at another location. I ended up working with Pondra at the Rockbridge location who assisted me beautifully. She advised the truck engine light was on and that she told Noel that at the Jimmy Carter location but he didn't relay that info to me before I headed over there. I ended up having to rent a bigger truck than I initially wanted but the service at the Rockbridge location was excellent.

GETHSEMANIE A. 
Évaluation :
5

The ladies I dealt with were wonderful!

Elridge W.  |  Expérience générale 
Évaluation :
5

Pandra was very helpful and pleasant to work with. Excellent service à la clientèle.

ERIK H. 
Évaluation :
5

The only problem she has she can't keep enough trucks there you'll need to give her more trucks it's hard to rent because they're always out number either only issue has I like to rent a pick up truck I'll use my business debit card and now she's telling me that it Hass to be a major credit card that's not fair for people like me that has small business and I don't do credit card I do debit card I should be able to rent a pick up truck with my business debit card that's the only default I hate I had to go to Renton a box truck I can use my business debit but I can't you don't wanna pick up why is that you'll need to fix this problem

ESTES G. 
Évaluation :
4

This is my 2nd time rental in 3 months. Booth of my trucks needed routine maintenance such as alignment, balance, some attention for brakes. As well detailed cleaning inside canine for drivers and passengers, Thank You for allowing for review.

Rakesh P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEISHA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAMIAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES L. 
Évaluation :
5

The manager was a bit rough around the edges at first, but so helpful and knowledgeable.

DULCINA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULIET S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY L. 
Évaluation :
5

Megan handled our service and was exceptional. She was hard at work in the morning when we arrived, and still hard at work in the afternoon when we returned our rental. What a great disposition. Moving is stressful enough, but to be greeted by a bright smile and great attitude made a huge difference. Merci.

RICHARD A. 
Évaluation :
5

Excellent service à la clientèle

KWANDA D. 
Évaluation :
5

The sales lady was very professional and explained in detail the transaction.

SHANNON D. 
Évaluation :
4

Love the place, hated that the ownership kept raising rent, especially on a renter that was there for over 5 years, always paid on time and was never a problem. I stuck it out during the pandemic when I was not working for almost a year because I stored my business materials (team building) there even though I never needed them and was making no income. Charge new people more when they rent, leave excellent renter rates alone. I would've stayed for a few more years as my business improved but the last 7 % raise was too much. So I'm gone. You lost an easy $1800 a year for a $120 a year raise.

DALE M.  |  Expérience générale 
Évaluation :
5

Great staff

JOHN C. 
Évaluation :
5

Great cust. Service

RAISA S. 
Évaluation :
5

Great service!

JEANNIE W.  |  Expérience générale 
Évaluation :
5

Megan in particular was very helpful. We had an admin problem at the beginning but she kept working on it and with a good attitude. It was resolved quickly and I enjoyed working with her.

John C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LOMESHKUMAR N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY B. 
Évaluation :
5

The process is overall smooth and convenient. On line check in doesn't work well at the location we chose though.

ANDREA A. 
Évaluation :
1

The manager there is so unprofessional and should be fired. When I first came to Uhaul the manager at that time was helpful, friendly, and made my move in a good experience. When I left management changed and it was the most horrible experience I have had, the manager was rude, lazy and all around made Uhaul look bad. I have always looked at Uhaul as a class storage company but after dealing with her it gives the impression of The lowest class storage company. She spoke as if she was from the lowest educated part of Atlanta and treated me as if I was not important. Not only that but when I moved out she did not want to do her job and complete my move out which resulted in being charged the following month and I had to go through a lot just to prove I moved out to get my refund which I did and received my refund after a week. And yet again she fail to do her job once move and left me in her system again and they debit my account the following month as well when I called to have them refund my money and remove me from their system she spoke to me as if I was bothering her and even told me not to call there again as if she did not care I was over charged once again. I am stilling waiting on that refund as of today. I will never use your company again and have made it clear to all my social media followers that if they want good service any other company is better than yours. I know I have personally help 5 of my friends find other companies so they could move their belongings from Uhaul to a better company. I always have a lot of friends and business associates in the property management world who I have expressed my concerns with regarding your company and with your prices increasing and never being the better price in the first place they have also decided to discontinue referring clients to Uhaul. I hope this feedback helps make major changes to your company so that one day you can once again be seen as a class A storage facility.

Amanda P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICOLE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raven J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick R.  |  Expérience générale 
Évaluation :
5

The staff went above and beyond to make sure I had a storage unit that would work for me. They did extra work and did it cheerily. I really appreciate them.

John C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Merlyn C.  |  Premières impressions 
Évaluation :
3

The staff needs to work on their customer service . This location seemed to be under staffed.

Tessa P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tawana H.  |  Expérience générale 
Évaluation :
5

We are moving from Lilburn to Marietta and used your facility to store small furniture, clothing and just "stuff." After 26 years in one home, we acquired a lot of "stuff." Your facility and staff made our move possible. The facility was clean, safe, and always available to us. The staff was friendly, helpful, and seemed to always be in a good mood. When I moved out, the trk I rented was available when I needed it and fit my needs perfectly. Zero negative about my experience w/ Uhaul.

andy b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tawana H.  |  Premières impressions 
Évaluation :
5

Get customer service skills Cery knowledgeable about the business.

RENA E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARCIA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald R.  |  Expérience générale 
Évaluation :
5

Meghan was wonderful! Very helpful and knowledgeable and went above and beyond to make sure I was taken care of. Great customer service!!!

Tia D.  |  Premières impressions 
Évaluation :
4

Pondra was amazing at address and resolving my issues and concerns. I appreciated her bright smile and warm personality.

Trenecia H.  |  Expérience générale 
Évaluation :
5

Filled the bill exactly according to my needs

Scott D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAILEY T.  |  Premières impressions 
Évaluation :
5

Overall my experience with you facility was convenient and trouble free, the staff there were courteous and friendly.

Derek C.  |  Expérience générale 
Évaluation :
5

Pondra was so helpful and amazing to work with. She made it so easy for us to get set up with everything. If we ever need to rent or store again, we will drive past every other uhaul place to go here.

Jeff P.  |  Expérience générale 
Évaluation :
5

Merci

Lyndon C.  |  Expérience générale 
Évaluation :
5

I have used this location multiple times for storage as well as truck rental. Cassie, as well as everyone else in the office, was super helpful with answering questions and explaining procedures. The facility is well lit, clean, and conveniently accessed from the front and back of the building. I would highly recommend this location at 140 Rockbridge Rd NW, Lilburn, GA. Many thanks to the staff for making my experience a pleasant one.

Bonnie Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIMBERLY A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brionna C.  |  Expérience générale 
Évaluation :
5

Michelle was awesome!! She really went above and beyond. Satisfied isn't enough to express how grateful I am and how well taken care of I was.

SANDRA S.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly people. Went above and beyond to help me.

SPENCER H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharronda c.  |  Expérience générale 
Évaluation :
4

except for the constant price increases, I think this is a terrific storage facility. the lady in charge is always friendly and professional

Courtney C.  |  Expérience générale 
Évaluation :
5

Superb handling of our out-of-state move. Every detail addressed and implemented so that our move-in went flawlessly. Our truck return and storage access were amazing it easy when circumstances are generally stressful. THANK YOU Michelle and U Haul!!

ELIZABETH L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie S.  |  Expérience générale 
Évaluation :
1

Manager hung up on me and was not very friendly. Will not recommend to anyone.

Ney M.  |  Expérience générale 
Évaluation :
5

Michelle and Casey were so accommodating, professional and friendly. We had a challenge with our movers and although U-Haul couldn't do anything, Michelle and Casey still took the time to call to make sure we were alright. Thank you! We would definitely recommend this storage facility to everyone.

Adilah B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ney M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara H.  |  Expérience générale 
Évaluation :
5

Michelle is and has always been the best. I don't care if I live 50 miles. I will always store at that Uhaul or recommend anyone who wants too. You rarely find great people like her in this world. 100/10

RICHARD L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY K.  |  Premières impressions 
Évaluation :
5

Michelle and her staff were always pleasant and easy to work with. They handle things professionally and with ease. Whatever problem I had they were able to work it out. Thanks for your service.

dolores p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan S.  |  Expérience générale 
Évaluation :
5

Every one was just awesome Michelle, Johnny and Rich. Keep up the good work

Natashia W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas V.  |  Premières impressions 
Évaluation :
5

Excellent customer service

miriam j.  |  Premières impressions 
Évaluation :
5

Good experience with all the staff. They were very helpful and knowledgeable.

JEFFREY M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rafat Q.  |  Premières impressions 
Évaluation :
5

Michelle and the staff were very helpful and ensured that my move in experience went smoothly.

alyson G.  |  Premières impressions 
Évaluation :
5

Staff was very friendly and helpful.

JEFFREY M.  |  Premières impressions 
Évaluation :
5

Staff great, facility is convenient to my home, and I rented a van from this facility previously.

Shari L.  |  Premières impressions 
Évaluation :
5

Michelle Allen was wonderfully kind and compassionate to me during a difficult period of transition in my life. I felt like I had a friend at UHaul and I will miss her very much.

Karen S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean S.  |  Expérience générale 
Évaluation :
5

Both of the gentleman working yesterday evening were amazing, professional, respectful and very helpful. Thanks for hiring people like them

Gabriela M.  |  Premières impressions 
Évaluation :
5

Michelle is awesome!!

Heath H.  |  Expérience générale 
Évaluation :
5

Michelle is a great manager!

BARB P.  |  Expérience générale 
Évaluation :
5

Great experience

Antonio C.  |  Premières impressions 
Évaluation :
5

Our U-Haul facility is top notch. The manager and employees are friendly. I have had no problems with them ever. Pricing is reasonable. I am very satisfied.

LYNNE M.  |  Expérience générale 
Évaluation :
5

Staff was excellent to work with. Facility was clean and well organized

Mike R.  |  Expérience générale 
Évaluation :
5

I used this storage family for many years and Michelle had alway been very friendly and helpful. The facility was always impeccable.

MANSELL A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

System U.  |  Premières impressions 
Évaluation :
5

All of the staff were helpful, informed, and friendly. I especially want to point out Mohammed and Michelle have both assisted me above and beyond the call of duty on more than one occasion. Merci.

Terrilynn A.  |  Expérience générale 
Évaluation :
5

Very pleasant and kind. Clean place and I was in and out at a short amount of time. She was under a lot of pressure and stayed as pleasant and helpful

Janice G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela G.  |  Expérience générale 
Évaluation :
5

Working with Michele was great!!!!

PATTI K.  |  Expérience générale 
Évaluation :
5

My first experience with the manager Michelle was by phone before I arrived in Georgia. Michelle's pleasant and helpful demeanor provide for me, the comfort of knowing when I arrived -I would be dealing with a competent and reliable business person. When I arrived, Michelle was professional, helpful and very friendly -providing exceptional customer service. This was all while Covid-19 protective measures had been implemented for customer and staff protection. I applaud Michelle and Uhaul for taking this crisis seriously and for doing what they could to keep us all as safe as we can be. For all these reasons I gave the top rating. Thank you Michelle for making this process easier for a very tired traveler. I would recommend this business to friends and family.

Gisele L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Uhaul M.  |  Premières impressions 
Évaluation :
4

I thought everything went well--friendly customer service, and access was easy; just a little glitch in the beginning where I found it hard to see what the manager was showing me with the swipe card.

Jodi L.  |  Expérience générale 
Évaluation :
5

Very good storage building. Has a lot of storages to fill. Easy to pack and unpack storages and a lot of space.

Jessica S.  |  Expérience générale 
Évaluation :
5

Great place. I recommend this location for any uhaul needs.

Uhaul Moving and Storage A.  |  Premières impressions 
Évaluation :
5

I'm happy to have had great customer service, and a sale of storage made simple!

Jodi L.  |  Premières impressions 
Évaluation :
5

Exceptional customer service with Michelle!! She explained all the charges and plans perfectly. Looking forward to storing my belongings there. UHaul is lucky to have her!!

LINDA W.  |  Premières impressions 
Évaluation :
4

I needed to have 24 hr access

Jennifer G.  |  Expérience générale 
Évaluation :
5

Michelle is a great manager and was very helpful.

DAVID C.  |  Expérience générale 
Évaluation :
5

Excellent customer service as always.

Tasha M.  |  Premières impressions 
Évaluation :
5

Excellent facility! Great service! Will return!

Recycle R.  |  Expérience générale 
Évaluation :
5

Exceptional cleanliness and service from Michelle and Andre

Ayman A.  |  Premières impressions 
Évaluation :
5

Excellent customer service and well maintained facilities. Great shoutout to Michael for over-the-top customer care.

Dale B.  |  Expérience générale 
Évaluation :
4

There should be know late fees!

KEITH D.  |  Expérience générale 
Évaluation :
5

Professional, Helpful, Friendly, and Efficient. We are repeat customers to this particular location because of their reliability and knowledge.

Mamie K.  |  Premières impressions 
Évaluation :
5

Bill was great and helped us tremendously

KELLY M.  |  Expérience générale 
Évaluation :
1

I opted for the one month free storage and stored my things May 19th, 2019 and retrieved all of my belongings Jan 1, 2019.They’re are still trying to bill me for the unit.

MARK A.  |  Expérience générale 
Évaluation :
5

Michael, was super professional, kind and couldn't have been more accommodating. Thanks for everything

Samuel C.  |  Premières impressions 
Évaluation :
5

Michelle is the best! She was very helpful and always went over and beyond. I would come back just to see her!!!!

Buddoo A.  |  Expérience générale 
Évaluation :
5

We were impressed with the friendliness and helpfulness of the staff. Great job1 Thank you!

KELLIE N.  |  Expérience générale 
Évaluation :
5

Superb service and excellent facility!!!

James Y.  |  Expérience générale 
Évaluation :
5

Michelle and the staff re excellent! Sincerely, Morinette Abraham

Morinette A.  |  Premières impressions 
Évaluation :
5

The service was excellent. The only issue I have is the wait time for issuing the access card. I was told sometimes it takes up to an hour before the access card is activated. Merci

Smittie H.  |  Premières impressions 
Évaluation :
5

They were patient with me and went over every step on what happens when I want to access the storage area. They made sure that the pass worked and that my lock was securely fastened to my area.

Carol B.  |  Premières impressions 
Évaluation :
5

Nice place

Dianne M.  |  Expérience générale 
Évaluation :
5

Great place

John Brian F.  |  Expérience générale 
Évaluation :
5

Customer service was quick, easy, and friendly!

melanie s.  |  Réservation 
Évaluation :
5

I have had the unit for over 4 years. Michelle is the greatest! I repeat the Greatest. We only gave it up because we finally have a house with storage areas and we delivered a truckload to Goodwill

BARRY P.  |  Expérience générale 
Évaluation :
3

Storage was ok but the front office needs to improve on customer service (in person and especially over the phone.)

Eugenia C.  |  Expérience générale 
Évaluation :
4

Water under window Lots of dead bugs at move out I never had a problem in two years thank you u haul

DAWN K.  |  Expérience générale 
Évaluation :
5

thank you!

carrie e.  |  Expérience générale 
Évaluation :
5

The employees were exceptional and courteous.

Winda T.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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