Le client n'a pas laissé de commentaire.Nishant P.
Customer Reviews for U-Haul Moving & Storage of Lincolnshire
Pour nous contacter
Lincolnshire, IL 60069
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Justin was great - he was friendly and efficient.MARK W.
Staff was excellent- very helpful and friendly!Aline L.
Le client n'a pas laissé de commentaire.Mike B.
Le client n'a pas laissé de commentaire.ANANDA VIGNESWAR S.
Very friendly, upbeat and quickCHELSEA B.
Le client n'a pas laissé de commentaire.Michael L.
Frustrating when I pick a location and the day before I get sent to another location further away. Happened the last two times I rented from UHaul.DOUGLAS Z.
The man behind the counter was very helpful.PAMELA G.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.NATHAN B.
Le client n'a pas laissé de commentaire.ATHANASIOS P.
Le client n'a pas laissé de commentaire.QIANA W.
Le client n'a pas laissé de commentaire.Al Z.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.Dustin E.
Add 26 ft truck to this locationSTEVE T.
Everything was perfect ... simple pick-up and drop off.Linas O.
Le client n'a pas laissé de commentaire.ALEXANDRIA IDELL H.
No further comments.ARTHUR P.
Le client n'a pas laissé de commentaire.SHARATH U.
Great service, got me in and out fast with no hoops. Give the guy working that day a raise.JASON C.
Le client n'a pas laissé de commentaire.SHERWIN K.
First customer agent was very cold and impersonal. No personality, and very mechanical. A slow disappointing experience. The guy who did the return was GREAT!Michael M.
Le client n'a pas laissé de commentaire.Christopher W.
Finish with your 1st customer before moving into another one and letting them wait 30 min until you decide to come back. I appreciate the manager of the store because he saw my frustration and got me out of there in less than 3 min.DIANA S.
Le client n'a pas laissé de commentaire.LAURIE R.
Quick and simple check in with making the reservation online.AARNE E.
The mobile check in should be explained before hand better. (Ie. Check in using your phone, you will enter an alt contact and we will call them to verify,etc.) the pages were loading slowly making the check in process difficult and having to figure out what page I refreshedMarisol J.
Le client n'a pas laissé de commentaire.MITCHELL S.
Le client n'a pas laissé de commentaire.JOHN G.
Not a thing. An outstanding experience. Was very impressed with everything, from efficient online sign-up to hookup to returning the trailer. Was actually in and out in under 5 minutes. Will go out of my way to rent from this location again.ROGER K.
Le client n'a pas laissé de commentaire.Kevin P.
Parking lot muddy, dark on return on Sunday mnight (self-served unhook). Your software would not recognize your location. Waited 16 min for agent to answer a call. 45 minutes to return a trailer!FRANK B.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.MICHAEL S.
Dirty old truck.Goran P.
Le client n'a pas laissé de commentaire.AMI G.
The guy who helped me was awesomeLARRY W.
Everything was great quick in quick outDAVID P.
Very friendly service.Gabay M.
The only person at the location, for the past 2 rentals at this location is awful. Not friendly, does not have ANY customer service experience and is unhappy. He should get a new jobBRUCE B.
The guy seemed to have a chip on his shoulder, they pointed to the truck, didn't explain anything or show me the supplies I had ordered - which when I got home we found the regular sized dolly wasn't in the truck, so they must have been out of them and just didn't tell me.CHRISTIAN W.
Compartment was generally ok but cupholder needed thorough cleaning. Truck was ready on time but missed preinspection reminder. I had issue with windshield lining coming off on a highway. Need attention for safety.JOHWA L.
Nothing the guy that help me was greatMARC G.
The steering was a little on the loose side, but overall it drove goodMICHAEL W.
Le client n'a pas laissé de commentaire.JAMES K.
Le client n'a pas laissé de commentaire.STEVEN M.
Personnel seemed surly to me, but able to get me thru process fairly quickly. (I had completed pre-registration except for scanning license).) Windshield of vehicle VERY dirty. Rest of vehicle clean. Vehicle had on 2000 Mike's on odometer, worked well. Only 1/4 tank of gas in vehicle. :-(STEPHEN C.
Le client n'a pas laissé de commentaire.Steven B.
Better signage for key dropZack C.
Le client n'a pas laissé de commentaire.Lance L.
Very clean facility and helpful staff.sheldon r. | Expérience générale
My experience was absolutely amazing. The gentleman took extra time out of his day to give me hands on learning about the trailer that i was very worried about if I would be able to do on my own. I have always rented from uhaul but this has solidified my relationship with the company. A++ experienceLAKENYA R.
Justin was very professional, a very smooth experience. Merci!JOHN C.
The 17 foot truck I rented was on it's last leg. It drove horribly. It seemed to not want to shift gears at times. It really needs some serious engine and or transmission work.Steven K.
saw error on truck need oil replacement and was charged for after hours service fee,Alexander B.
Equipment was clean. The ignition switch was extremely difficult to turn. Was told if have to jiggle it to get it to work. Seems to me that this should be repaired so that there are no issues.David G.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.JEFFREY C.
Nice staffWILLIAM C.
thorough inspection of trucks upon return. accident info not reflected on report.PATRICIO C.
Le client n'a pas laissé de commentaire.JEFFREY H.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Carl A.
Better coordination between corporate and people on the floorJOHNNY Q. | Expérience générale
Too costly in price for the advertised versus the actual price!!Calvin I.
We wanted to drop the trailer at a much closer local (30 miles closer to where we were moving) and they would not take it back despite having all the paperwork. So we had to drive it 30 miles back to original place. Very disappointed in the lack of flexibility.Lisa K.
Great experience. Quick and simple.JAMES N.
Excellent service. I am very happy with the service I received. I strongly recomen their services to everybody.RAMON D.
Very nice and clean van. Very helpful and efficient person working at the store.MICHAEL F.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.DEAN H.
Le client n'a pas laissé de commentaire.SCOTT K.
Le client n'a pas laissé de commentaire.RICHARD R.
Le client n'a pas laissé de commentaire.DENIS M.
Le client n'a pas laissé de commentaire.KEVIN H.
Le client n'a pas laissé de commentaire.Jerome H.
Le client n'a pas laissé de commentaire.Alex M.
Le client n'a pas laissé de commentaire.John K. | Expérience générale
Simplify the process of returning the vehicle. Since we are doing more of your job, either make it easier or offer a rewards program.MITCHEL F.
Le client n'a pas laissé de commentaire.miguel r. | Expérience générale
Le client n'a pas laissé de commentaire.John K.
Joe was excellent. He answered all my questions. Extremely helpful.CARLOS P.
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.ELIZABETH W.
Le client n'a pas laissé de commentaire.Elise M.
Very quick and efficient custom service when I dropped of my rental truck. Merci!Ian P.
Le client n'a pas laissé de commentaire.ubaldo G.
very easy to use.ANDY S.
Le client n'a pas laissé de commentaire.Richard R.
The surge brakes on the trailer were not adjusted properly, causing bucking on any road that wan't super smooth. I did the pre-checking including posting pictures of my driver's license. Of course I had to show it again when picking up the trailer, so what was the point?Paul S.
this location came through in a pinch when another location was closed on Sunday. excellent facility, equipment, and personnel.PATRICIA H.
Le client n'a pas laissé de commentaire.Steve D.
Le client n'a pas laissé de commentaire.Brandon Z.
Le client n'a pas laissé de commentaire.Jose R.
The two customer service people I death with had horrible customer services skills. Neither were friendly, both had a bad attitude, and acted like I was bothering them. The one I dealt with when I dropped the van of was the worst of the two. His attitude sucked and when he went to check the van, I asked him if I should wait here or follow him out and his reply was, "do what you want. You can stay or you can go, it doesn't matter to me". As much as I liked the van and the cost, I would never use than location ever again. Those two need some serious customer service training.MARK M.
Le client n'a pas laissé de commentaire.wesley M.
Le client n'a pas laissé de commentaire.NAGARAJA M.
Joe was very accommodating and worked around my schedule coming in from another state. Clean facility, good experienceJeff H. | Premières impressions
Le client n'a pas laissé de commentaire.John K. | Premières impressions
Chris did an excellent job--professional, competent, customer focused.Gene S. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTIAN C. | Premières impressions
Love this facility and all the staff that work here!!! Special group of folks that help and support!!Diane B. | Expérience générale
Le client n'a pas laissé de commentaire.Linda B. | Expérience générale
Everyone was so sweet and helpful. Thank you!!Diane B. | Premières impressions
Awesome staff, very helpful! Has the right equipment for my needs.Julio M. | Expérience générale
Le client n'a pas laissé de commentaire.james p. | Expérience générale
Joe was a great help and has been for equipment rental, as wellDavid A. | Expérience générale
Very easy to move in, the contrat was silly why you need 2 different addresses and 3 different phone numbers is crazy. Otherwise it was a good experienceJAMES G. | Premières impressions
I don't recommend Uhaul at all. I received toll violations and asked for more information over the phone and email. I also clicked on the link, "More Info" from a text. No info. My card was charged.Don C. | Expérience générale
Got a text for toll violations. I inquired about them and was told plaza numbers and lane numbers. I clicked on a link on an email firstname.lastname@example.org and asked what highway or exit and got not reply.Don C. | Premières impressions
We had a lot of trouble with this particular move, but the easiest part was coming to Lincolnshire. Attendant was amazing and solved our return issue.Thomas P. | Premières impressions
3 years use. Awesome customer service. Exactly as advertised. Merci.Alan C. | Expérience générale
Every person I dealt with was friendly and helpful. High marks to all for going over and above.Scott E. | Expérience générale
alex is a great guyAndrew F. | Premières impressions
Guy who worked there was a bit of a jerk at first. He was ok by the end of the day when we returned the truck. He did his job though so it was fine.Anna L. | Premières impressions
it was quick and easy to get signed up and put our items into storagesamuel f. | Premières impressions
I really appreciate the patience and kindness Justin gave me during a very stressful time. He was very easy to talk to and very helpful. So happy I chose this company for my moving and storage needs.robin G. | Premières impressions
The crew who brought my uBox to the house was friendly, professional, and on time! Thanks!!Sarah B. | Expérience générale
AaaaScott K. | Expérience générale
GREAT PLACE TO STORE BUT STORAGE PRICE IS TO HIGH WHEN I DID NOT USE THE WHOLE MONTH OF STORGAE JUST TEN DAYS AND THEY DO NOT PRORATE FOR YOU IN WHICH THEY SHOULD.Dianna D. | Expérience générale
The staff was super helpful with coordinating unloading 2 U-Boxes into our storage unit.Linda B. | Expérience générale
Tyler who was customer service agent was most accommodating...He was friendly, and quick with our transaction. The store was very clean and our space we rented immaculate!Michael S. | Réservation
The lady on the phone reservation was helpful and cheerful. The young man who helped me get my tailor and storage room set up at the Lincolnshire U-Haul desk was very nice and helpful.Pamela G. | Réservation
Definitely recommendYordan D. | Expérience générale
All around great .. good value for your money with a very friendly staffPepper R. | Expérience générale
Alex and Travis were excellent! They did everything possible to assist us. I would highly recommend this location.David N. | Expérience générale
Services supplémentaires à cet emplacement
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