Évaluations des clients U-Haul Moving & Storage of Lodi

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Lodi

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Michelle P. le

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Very kind and helpful.

Jennifer B. le

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The supervisor Cody was lazy making the coworker do all the work n myself n another customer wait while he talked with his buddy n was texting in his phone. I Think he is arrogant and rude told me I told you just go wait out by your return. Would never recommend that location that Cody is a smart ass and shouldn’t be the supervisor running that place. And the coworker ask him for change and was rude to her and said he was about to count out the drawers but was still open for two more hours.

Paul L. le

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Thanks for calling and letting me know I left my FasTrak and phone charger right away.

Kevin F. le

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Le client n'a pas laissé de commentaire.

Adam B. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Nothing at all. The sevice was excellent, from check out to check in. Great location.

Miguel B. le

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Le client n'a pas laissé de commentaire.

Glen E. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Easy on line process. Check in quick.

Debbie H. le

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Julie is a great asset to the company. We always get great service from her. Other manager (blonde lady) is not as friendly or to the customers as she should be. But OVERALL the staff is very good.

SEVERA S. le

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Le client n'a pas laissé de commentaire.

Greg L. le

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Overall was an excellent experience and the staff exceptional each time I came in (to place a reservation, buy packing boxes or simply to ask questions. The lone situation I would suggest improving, as in my case, is to have the person bringing out the rental vehicle (for me) to actually accompany (me) on initial jnspection before leaving the location. I had reserved a 15' rental truck with an appliance dolly. There was no appliance dolly inside the truck, so I had to go and ask for one. A simple oversight that could've been caught had the employee took time to check vehicle against the contract.

edward Q. le

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Le client n'a pas laissé de commentaire.

Lou B. le

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Great service!

christoper O. le

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The service was excellent and the car dolly worked great thanks uhaul

gordon B. le

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Le client n'a pas laissé de commentaire.

Alan M. le

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Le client n'a pas laissé de commentaire.

martha S. le

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Usually a long wait in line

Deborah V. le

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Le client n'a pas laissé de commentaire.

PETER L. le

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There has to me more to a turn around of a truck. Should be washed and cleaned after every use. If you don’t, then how are we supposed to believe that you checked the actual safety mechanisms after every use. The smell of pot was so great in the truck I rented, that I was very worried that if I got pulled over, they were going to think I was smoking pot. This put me in a very vulnerable position. The next morning, still the same smell. The previous person must have used this thing to transfer large amounts of weed. The service employee should have never brought me that truck. Otherwise, it was a very quick to rent the truck, which is very much appreciated. Also, the online reservation portal was very easy to use and it synced with the Uhaul system seamlessly. I did not have to re input any information or answer any questions that I already answered online. Very good system.

Margie M. le

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Its the only one in town so have to use. After we had started driving my driver realized he couldn't use rear view mirror on passenger side as it wasn't turned correctly. It could not be turned so we had to find a u-haul place and they had to use the right tool to adjust mirror. That should have been fixed when we rented truck. It could have caused an accident. We had to stop in another town to correct problem.

Leslie L. le

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the process to check in online was stress free, the return of equipment was quick and friendly.

Gayle Y. le

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The day I came in to pick up my rental vehicle, the computers were not working correctly which caused me to reschedule for the next day due to a time constraint. However, with this said, my experience was still very good as the team members helping me were very courteous and diligently tried to get me on my way, but it was out of their hands. So thank you to the staff that day for your excellent customer service!!

Chantel W. le

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Great experience

Jack F. le

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Le client n'a pas laissé de commentaire.

Dominic V. le

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Le client n'a pas laissé de commentaire.

Ivan H. le

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In the app, previous damage on record through photos is not clear enough.

Richard G. le

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Le client n'a pas laissé de commentaire.

Walter Y. le

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Le client n'a pas laissé de commentaire.

Augustin R. le

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Le client n'a pas laissé de commentaire.

Larry G. le

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Le client n'a pas laissé de commentaire.

Liliana C. le

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Service was pleasant and helpful but store was understaffed. People had to wait close to one hour to pick up equipment after having a reservation

Steven T. le

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Le client n'a pas laissé de commentaire.

Roderick J. le

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You need more staff, or they need to learn to be more efficient. Most likely the facility could use one or more people to keep up with the flow of work and take care of the customers.

Andrew M. le

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The team members were friendly and the entire experience was easy and quick.

Ronald B. le

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I don’t see where you need to improve in any area. The whole process was easy and efficient.

Adam L. le

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Make sure you don't give someone a uhaul that has a crack in the radiator

Articia M. le

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Le client n'a pas laissé de commentaire.

Christian C. le

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No complaints. Good service.

Kirk R. le

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Le client n'a pas laissé de commentaire.

ronald r. le

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Pleasant experience.

AMY O. le

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Friendly and helpful employees. AAA++++ Everything went smooth. Thank you so much!!

Michael Z. le

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Very helpful and friendly staff.

Sally E. le

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Chanele went above and beyond to help me resolve my storage problems.

Cassandra F. le

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It’s unacceptable to reserve a truck and not have the reservation kept come move day. Customers don’t have enough flexibility last minute to drive an hour+ out to pick up. Needs improvement!

Gayle Y. le

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I was very pleased with the service I received when I left Kansas and also with the service when I arrived in California.

Stephen J. le

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Friendly staff AND helpfull

Chandler P. le

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Really nice people. Easy in and out. Clean. Friendly.

Jame J. le

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-Dark haired lady who rented us the space was great - The blonde ladly with the sleeve tats who checked me out was RUDE. I was wasting her time and we were the only ones there.

Debbie H. le

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Great Staff! Julie is the best! She is a true asset to the company. We have been regular customers for years.

Rebecca D. le

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You guys took the U-Haul back with all my stuff in it and i only had it for three maybe four days I am yet to receive my items from you guys if my items are unretrievable expect full compensation

paula t. le

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Thank you

shannon s. le

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Everyone was super helpful

Elizabeth S. le

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Thank you! Everyone that I've worked with has been very helpful. I used UBoxes to move. Delivery was great. Moving help was great. Everything got there safe. Happy we moved with the help of U-Haul.

WAYNE W. le

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Refund my money for the month I didn't use. Why take out $98 for April, I close my storage before April begins, yet you keep my $98. You guys are ripping people off.

LEONARD G. le

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Good service

Enrique V. le

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She did a great job lovely facility

Mary R. le

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The staff at U-Haul storage in Lodi California and they are very knowledgeable very courteous and there storage Spaces are clean and I just love the staff there yes I would recommend them

Stephen J. le

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Friendly/helpfull staff

Anthony S. le

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Thank you

Stephen J. le

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Very happy ,friendly staff

DEBBIE H. le

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Love this location, always well taken care of! Staff is great, storage manager Julie is very efficient and helpful as well as all the guys who work there.

BELINDA T. le

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My only complaint is that I received two past notices one to my current address and another at my moms address. Which she did not like at all.

Benjamin M. le

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Good friendly clean.

Dan H. le

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Greatly appreciate the personal remote control for entrance and exit. Very affordable prices for units and supplies.

Mary R. le

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Excellent customer service would recommend Lodi U-Haul to all my friends and relatives personnel was very well informed about everything Well mannered and very courteous thank you

kyle t. le

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Very friendly employees, prompt service, would return!

MARK D. le

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Thomas in south lake tahoe was extremely helpful, BEST customer service I've ever had! All other staff that I spoke to were very professional and helpful. Thank you

DYZAN K. le

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This facility is well maintained and the Staff was professional and very friendly and worked to answer all my inquiries Because of them I will only use U-Haul in the future

Robert W. le

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no feedback

Lynn C. le

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Everyone was so helpful from the time i checked in until the time i checked the truck back in. Really nice people work there!

Gabriel P. le

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Friendly people and great service

meagan b. le

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.

Gabriel P. le

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Great staff and facilities

Wendi G. le

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I love the stafff, they are always friendly & helpful. When it seems like they are under staffed they always apologize for not servicing you sooner. I will always use this store!

shannon s. le

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great place!

DEBBIE H. le

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We rent from this location all the time. Great staff! Julie, the manager is great to work with. Young guys are all very helpful.

pat o. le

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Everything went very smoothly from renting the truck in San Francisco and returning it to Lodi.

Valerie V. le

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Overall great experience

Cindy L. le

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A little pricey!

GEORGE V. R. le

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Very helpful, very polite!

carrie s. le

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I am still waiting for the $200 that was taken by U-Haul from my bank account to be refunded to me. It has been weeks now that I have been struggling and living in a tent in the woods because of this.

Tamara T. le

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I have used this facility for moving and storage for over 20 years. Only once was there an issue and it was resolved quickly. Thank you!

DANIEL M. le

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Customer service and good old fashioned everyday common courtesy are big at this office - everyone not only helps you out but seems eager and willing to do so.