Le client n'a pas laissé de commentaire.BARRY C.
Customer Reviews for U-Haul Moving & Storage of Lodi
Pour nous contacter
Lodi, CA 95240
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Never received the email receipt of the rental.PHILIP S.
The employees are very nice and respectful they have excellent service....MORGAN P.
Poor service and dishonest individuals!MOHAMMAD B.
First of all I was supposed to go to Lodi which was about 40 miles further than I made the reservation for. The day before, I received a call saying the location I requested didn't have the trailer. Or anywhere near.Josejuan M.
Le client n'a pas laissé de commentaire.Jon W.
I was charged for two rental periods and I only had the truck for one rental period.GRETCHEN F.
Le client n'a pas laissé de commentaire.CINDY S.
Do a better job explaining the process with empathy. What happens if someone doesn't have a smartphone or doesn't want to use their phone to do business.CHRISTOPHER O.
Le client n'a pas laissé de commentaire.Leslie F.
I have not received my completed statement for the final amount of rental. I was told it would be sent to my email. This is the 2nd time in 2 months I have not received my invoice for final paymentSPENCER P.
Le client n'a pas laissé de commentaire.RANDELL S.
Le client n'a pas laissé de commentaire.Jeff J. | Expérience générale
U-Haul truck's air conditioning wasn't working.Tzegyi V.
Le client n'a pas laissé de commentaire.RICHARD D.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.Scott J.
Well stocked with moving and packing supplies. No empty shelves. Friendly desk staff.John G.
Le client n'a pas laissé de commentaire.Lupe S. | Premières impressions
Le client n'a pas laissé de commentaire.NIXON W.
The driver side mirror was so lose it was about to fall off not safe for driving . and the dolly wasn't latched properly and fell while driving and I'm sure I was charged even though I didn't use it . I only used it for 3 hours just to move a couch not worth the price .Lindsey B.
Very fast and easy u-haul rental. I love this location. No problem picking up or dropping off.LETICIA K.
Easy and straight-forward check in process.John B.
You all need to confirm vehicles further out then 48 hours. It is a terrible experience currently. Do you not know how to manage assets based on schedule? Pathetic.OWEN H.
Le client n'a pas laissé de commentaire.MATTHEW W.
Le client n'a pas laissé de commentaire.Stacie Q.
Le client n'a pas laissé de commentaire.RICHARD L.
Le client n'a pas laissé de commentaire.SHANNON H.
Excellent customer service the cleanest trucks the nicest people just the all-around best place to go. I am really looking forward to the next auction and when I do need storage I will definitely be coming here because it looks very safe and secureDavid S.
Le client n'a pas laissé de commentaire.clifford K.
Le client n'a pas laissé de commentaire.giovanni m. | Expérience générale
Monitor your reps. And get rid of the bad onesJOHN F.
Le client n'a pas laissé de commentaire.STEVEN W.
Pick up - they changed my location the night before - further from my home. drop Off : no line, no one there waiting. Employee took the keys and said thank you and said we didn't need to do anything else. Returned it Sunday- 1 day early. it's Tuesday and still not checked in. Got charged a fee for being late since they didn't check it in. Still waiting for refund. Tried for 2 days to reach live person at the location and the 800 number - finally chose stolen vehicle extension to get a live person. Very frustrating overall experience.Jaime S.
Le client n'a pas laissé de commentaire.ROBERT M.
Le client n'a pas laissé de commentaire.Fermin G.
My experience would have been better if I was given a receipt at the time of checking the vehicle in and the customer service of the associates in the storeNichole P.
Le client n'a pas laissé de commentaire.WILLIE K.
Le client n'a pas laissé de commentaire.HARRY B.
We had a great experience. The employees were helpful and efficient.CHRISTINE O.
Great Service !Michael S.
I'm satisfied nothing needs to done at all.Johnny C.
Over all great experience, outside of truck was filthy, windows and mirrors so extremely dirty. I still haven't received my final total from when I return the truck. Still waiting, not happy about this part.Aaron H.
Poor customer service, I was called 30 min after rental was supposed to be returned and verbally threatened by the u-haul employee of 150 $late fee .she stated that I'd be charged a full day and needed it returned in 2 hours.. we will never return to this location zero people skills!DAVID W.
My truck wasn't ready for contactless pick up when I arrivedChristian P.
Le client n'a pas laissé de commentaire.BILAL A.
Trailer had many rocks (~ 3/4 in river rock) in it left over from a previous rental.Donald S.
Le client n'a pas laissé de commentaire.JESSA E.
Did not receive ending invoice. They said they would email it to me. Did not receive itRAYMOND H.
Le client n'a pas laissé de commentaire.JUDITH D.
Le client n'a pas laissé de commentaire.EDGEL B.
When I called the day before and reserved my order, but get there next morning to pick up truck and dolly to be told they didn't have my dolly in not good business practice.Foxx M.
Le client n'a pas laissé de commentaire.Jay K.
The attitude of the staff at this location needs to improve. They act like they don't want to be there and it shows in their customer service.VINCENT R.
Julie in the rental office was professional and engaging. She handled all my requests and was friendly to boot. She was the highlight of the rental experience.Matthew H.
Le client n'a pas laissé de commentaire.renee H.
Le client n'a pas laissé de commentaire.STEPHEN C.
Le client n'a pas laissé de commentaire.Jacqueline G.
The staff is always helpful and kind. So just keep it up.RICHARD M.
Tina Marie is rude to customers (not the first time she was rude to us). Would not help us return truck even though they were still open. She said they stop helping people at 6, although they are open till 7.TODD B.
Website says I could return after hours, but the location I returned to charged me a 20 $after hours fee.JESSE M.
The staff were super friendly and helpful and had my truck ready fast. They made the whole experience painless and convenientCHARLES R.
Nothing. Everything was greatVICTORIA C.
I was told I could not return equipment after hours, with no explanation as to why. I had to leave my car on the premises all night until I could return the truck in the morning.... there are signs all over the property offering night drop. If after hours drop off is not allowed, remove the signs... if after hours drop off is allowed, then the team needs to be informed.MICHAEL M.
I can't think of anything.ROBERT M.
As always this is and as far as I can see will continue to be my absolute favorite U-Haul of them all! Chanel the manager is amazing she is very easy to communicate with and makes renting the trucks very pleasurable. Also she has a very well-trained well-mannered team that are also all just as helpful as she is way to go U-HaulROBERT L.
Have more people working there like 2 to 3 more that would be niceclarence B.
There was no walk around and the windshield was so dirty we had to pull over and clean. The gas tank was not full so it made it harder to replace the gas just right therefor charged a 20 $fee. We used the truck from 7am and returned at 7pm same day and were charged 21 200 $. That is highway robbery.PAMELA D.
Le client n'a pas laissé de commentaire.SHANNON H.
Le client n'a pas laissé de commentaire.Sam P.
I was told I could drop off in Lodi and without asking me I was changed to Stockton. Then it took 45 minutes on the phone with customer service to straighten that out. The person that took care of that problem was very helpful and nice and quickly efficient. (after being transferred around first)BOBBI K.
Customer Service is so nonexistent at this specific location! The manager was very rude and disrespectful! All the employees were just sitting down, and seems like â€œthey don't careâ€ I would never go back to this location, I wouldn't suggest anyone else to come to this location.ELIZABETH P.
Le client n'a pas laissé de commentaire.Emily P.
Le client n'a pas laissé de commentaire.Carl B.
Nothing service was excellent thank youMICHAEL S.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Chris C.
Poor customer service on Sunday morning. Angry customers, only one employee at the counter, and she act like she didn't want to be there. She left her station for almost 15 minutes, while customers waited. Wasn't helpful at all. Overall experience that day was not good. And lastly, the trailer we reserved online wasn't even available!NANCY H.
Le client n'a pas laissé de commentaire.DAVID A. | Expérience générale
They need more than 1-person taking care of customer on a Friday afternoon. Employee was arguing with the customer in front of us and it went on more over 5-minutes. Then, after reserving online, I still had to go through the whole process over again. Uhaul has a monopoly on truck and trailer rentals so I guess that they can do whatever they want at the rental locations and they know it. SadPETER R.
My comment is , there is no maintenance And also the treatment at the reception, is not good. staff of the work team are not friendly nor do they do to helpAdrian R. | Expérience générale
Always use this location even if I need to drive more miles. Great peopleLARRY B.
Le client n'a pas laissé de commentaire.MARY H.
I was told the total amount to be charged would be one thing and when i got my bank statement it shows i was charged two amounts not just one. Thats the second time youve done this.STEVE G.
I was satisfied with the complete rental experienceRobert N.
You force facial masks. Otherwise you do not take care of them. That is breaking the law. The mask wearer is NOT breaking the law. Mask wearing is NOT law. Understand the law, and people's rights. One thing that has helped me... thehealthyamerican.orgPATRICK A.
Le client n'a pas laissé de commentaire.Janie H.
Better customer service.JOSE M.
A great experiance.Jay K.
Customer service needs improvement. Never asked if we needed additional rental items. Was not pleasant at the front counter and did not assist us with the check out of the vehicle using the online process. This location was very clean but not inviting.DOREEN C.
Julie was awesome. Got me in and out Pronto. MerciEric M.
THEY MADE IT EASY.Cathy M. | Expérience générale
When I called to book the u-haul, the lady who took the call was rude.Michael S.
Le client n'a pas laissé de commentaire.Joan O.
Everything went as expected. Very good experience, will return in future.randy paul B.
The move in process message mentioned a lock would be inside the unit when I arrived. I brought my own so it was not an issue. I reported this online and only hope I do not get charged for it when I move out. Other than that everything else was perfect and easy without interaction in person with anyone.Dianne M. | Online Move In
Only down side was the office would close before they said onlineBROCK W. | Expérience générale
upon returning equipment it would be nice to have a staff member greet you outside to direct you where to park equipment. This is no big deal but would be nice. This location has a helpful great staff.RICHARD M.
Le client n'a pas laissé de commentaire.Michael Z. | Expérience générale
Le client n'a pas laissé de commentaire.steven t. | Premières impressions
I picked up the truck on a Saturday morning. When the paper was complete i was told the truck was outside the door. There was no walk around performed and the truck had 1/4 tank of gas. I returned the truck with a 1/8 of a tank left in it and was charged 60 $for refueling the truck. I feel this is excessive and was not happy.TODD C.
I was very satisfied with the service.CYNTHIA R.
Excellent service, and very professional.James W.
Tinamarie was outstanding to work with and was so very helpful!! I saw someone being very rude to her and then right after that greeted me with a smile and everyone else working there was so very busy and seem to be happy to do so. They were all working with a smile trying to help everyone and believe me there was a lot of people thank you again U-Haul!david anthony S.
Le client n'a pas laissé de commentaire.RICHARD M.
Thank you for giving us a free month after there was an issue with which storage unit we were supposed to get.kimberly d. | Premières impressions
Le client n'a pas laissé de commentaire.Damion M.
very easy and simple.TASAWAR H.
I wish that there's more parking space for us customers coz it's not safe to just leave your car in the street especially if you have have long hours of rental, if they have empty parking space from their rental trucks that they are not using I just hope next time they should offer that to their customers...RIA A.
Le client n'a pas laissé de commentaire.april j. | Expérience générale
Le client n'a pas laissé de commentaire.yuriy u. | Expérience générale
Julie in the Cherokee, Lodi, ca office has left an impression on me. Over the years she has been very helpful to me when I needed it. Thank you u-haul for keeping my items and memories safe. Julianna Hart & Liberty Belle 2021JULIANNA H. | Expérience générale
From Canyon Country CA Uhaul to Lodi CA Uhaul my experience was above and beyond excellent. We received assistance with our storage and as we came in late the Manager moved a vehicle and turned on the lights to make our late unload safer. Thank you U haul.Tonya W. | Premières impressions
Employee's always greet and helpful and friendlyWilliam b. | Premières impressions
Shanel was very friendly, she help me make the right decision on which storage to get which was a perfect fit. You have a very knowledgeable staff and I would recommend you site.monica w. | Premières impressions
Le client n'a pas laissé de commentaire.Corina R. | Expérience générale
Le client n'a pas laissé de commentaire.john f. | Premières impressions
Happy I went with U-Haul Storage again. Great service and facility for a fair price!Monica P. | Premières impressions
Very nice people there to help me when there were questionsROBERT B. | Expérience générale
Le client n'a pas laissé de commentaire.Charles L. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHEN B. | Expérience générale
Le client n'a pas laissé de commentaire.mary elaine v. | Expérience générale
Le client n'a pas laissé de commentaire.Brian G. | Expérience générale
Le client n'a pas laissé de commentaire.gerardo r. | Expérience générale
Le client n'a pas laissé de commentaire.teresa t. | Expérience générale
Initial check in process was slow. Personnel was friendly and helpful.linda w. | Premières impressions
Le client n'a pas laissé de commentaire.Terry H. | Premières impressions
Le client n'a pas laissé de commentaire.Stephen J. | Expérience générale
No Commentrandolph h. | Expérience générale
Best storage operation I’ve seen. It just worksChuck H. | Expérience générale
Our move in was smooth and easy. Customer care was great .felix b. | Premières impressions
Monthly rates were raised on 3 different occasions while I had my unit. Aside from that the employees would call obsessively everytime a payment due date came around. Never rent here again.THOMAS ALAN B. | Expérience générale
Great customer service, great price and quick process. Would highly recommend. They cover all your moving needs.shawna v. | Premières impressions
I had no issues with the truck, only with some of the roads in some of the states we passed through. Haha. Other than that the drive was perfect and the truck worked just fine!Mikah T. | Premières impressions
AucunRose R. | Expérience générale
Julie is a great asset to the company. We always get great service from her. Other manager (blonde lady) is not as friendly or to the customers as she should be. But OVERALL the staff is very good.Debbie H. | Expérience générale
Pleasant experience.ronald r. | Expérience générale
Friendly and helpful employees. AAA++++ Everything went smooth. Thank you so much!!AMY O. | Premières impressions
Very helpful and friendly staff.Michael Z. | Premières impressions
Chanele went above and beyond to help me resolve my storage problems.Sally E. | Premières impressions
It's unacceptable to reserve a truck and not have the reservation kept come move day. Customers don't have enough flexibility last minute to drive an hour+ out to pick up. Needs improvement!Cassandra F. | Expérience générale
I was very pleased with the service I received when I left Kansas and also with the service when I arrived in California.Gayle Y. | Premières impressions
Friendly staff AND helpfullStephen J. | Expérience générale
Really nice people. Easy in and out. Clean. Friendly.Chandler P. | Expérience générale
-Dark haired lady who rented us the space was great - The blonde ladly with the sleeve tats who checked me out was RUDE. I was wasting her time and we were the only ones there.Jame J. | Expérience générale
Great Staff! Julie is the best! She is a true asset to the company. We have been regular customers for years.Debbie H. | Premières impressions
You guys took the U-Haul back with all my stuff in it and i only had it for three maybe four days I am yet to receive my items from you guys if my items are unretrievable expect full compensationRebecca D. | Premières impressions
Mercipaula t. | Expérience générale
Everyone was super helpfulshannon s. | Expérience générale
Thank you! Everyone that I've worked with has been very helpful. I used UBoxes to move. Delivery was great. Moving help was great. Everything got there safe. Happy we moved with the help of U-Haul.Elizabeth S. | Expérience générale
Refund my money for the month I didn't use. Why take out 98 $for April, I close my storage before April begins, yet you keep my 98 $. You guys are ripping people off.WAYNE W. | Expérience générale
Good serviceLEONARD G. | Expérience générale
She did a great job lovely facilityEnrique V. | Premières impressions
The staff at U-Haul storage in Lodi California and they are very knowledgeable very courteous and there storage Spaces are clean and I just love the staff there yes I would recommend themMary R. | Expérience générale
Friendly/helpfull staffStephen J. | Expérience générale
MerciAnthony S. | Expérience générale
Very happy ,friendly staffStephen J. | Premières impressions
Love this location, always well taken care of! Staff is great, storage manager Julie is very efficient and helpful as well as all the guys who work there.DEBBIE H. | Premières impressions
My only complaint is that I received two past notices one to my current address and another at my moms address. Which she did not like at all.BELINDA T. | Expérience générale
Good friendly clean.Benjamin M. | Premières impressions
Greatly appreciate the personal remote control for entrance and exit. Very affordable prices for units and supplies.Dan H. | Expérience générale
Excellent customer service would recommend Lodi U-Haul to all my friends and relatives personnel was very well informed about everything Well mannered and very courteous thank youMary R. | Réservation
Very friendly employees, prompt service, would return!kyle t. | Expérience générale
Thomas in south lake tahoe was extremely helpful, BEST customer service I've ever had! All other staff that I spoke to were very professional and helpful. MerciMARK D. | Réservation
This facility is well maintained and the Staff was professional and very friendly and worked to answer all my inquiries Because of them I will only use U-Haul in the futureDYZAN K. | Expérience générale
no feedbackRobert W. | Expérience générale
Everyone was so helpful from the time i checked in until the time i checked the truck back in. Really nice people work there!Lynn C. | Réservation
Friendly people and great serviceGabriel P. | Expérience générale
.meagan b. | Expérience générale
Great staff and facilitiesGabriel P. | Expérience générale
I love the stafff, they are always friendly & helpful. When it seems like they are under staffed they always apologize for not servicing you sooner. I will always use this store!Wendi G. | Expérience générale
great place!shannon s. | Expérience générale
We rent from this location all the time. Great staff! Julie, the manager is great to work with. Young guys are all very helpful.DEBBIE H. | Réservation
Everything went very smoothly from renting the truck in San Francisco and returning it to Lodi.pat o. | Réservation
Overall great experienceValerie V. | Expérience générale
A little pricey!Cindy L. | Expérience générale
Very helpful, very polite!GEORGE V. R. | Expérience générale
I am still waiting for the 200 $that was taken by U-Haul from my bank account to be refunded to me. It has been weeks now that I have been struggling and living in a tent in the woods because of this.carrie s. | Expérience générale
I have used this facility for moving and storage for over 20 years. Only once was there an issue and it was resolved quickly. Merci.Tamara T. | Expérience générale
Customer service and good old fashioned everyday common courtesy are big at this office - everyone not only helps you out but seems eager and willing to do so.DANIEL M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!