Le client n'a pas laissé de commentaire.HARLAN M.
Customer Reviews for U-Haul Moving & Storage of Longview
Pour nous contacter
Longview, TX 75601
(Corner of Marshall 80 Hwy & Mc Cann Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The person I dealt with was super friendly and knowledgeable. I had the equipment in no time at all and I was on my way. This place is great and should be the go-to place when you need their services.JEFF H.
Le client n'a pas laissé de commentaire.TROY M.
Le client n'a pas laissé de commentaire.Danny S.
Truck stalled at stops w/ A/C on. Had to drive trk w/ no A/C on 95 degree day.PETER B.
Le client n'a pas laissé de commentaire.JEROME M.
Overcharged for gas.DIANE B.
The truck looked good although we didn't do a walkthrough or walk around for marks or dents. The truck ran well until we crossed the Oklahoma state line and it began jerking back and forward on level ground, but going up hill it got worse and I had to climb every hill at 50 mph. What was worse was when I called for assistance the company was close to closing and was not able to help. Was told to call back and hope someone else would answer or go online to submit a request. Fortunately we were able to reach our destination. Highly disappointed with the U-Haul's service and I've used the company multiple times and this is the worst service I've experienced.Samuel H.
Le client n'a pas laissé de commentaire.CHRISTOPHER JON- L.
Le client n'a pas laissé de commentaire.ROBYN P. | Expérience générale
Le client n'a pas laissé de commentaire.NNAMDI A.
The manager at this location is top notch! She went out of her to provide a high level of service, not to mention, she got involved and assisted in clearing up an unresolved issue with a previous rental. I would highly recommend this location and the team that works there.FREDERICK L.
The truck ride was a little shaky between 30 and 40 mph. When I return the truck I put it back at 3/4 and you guys still charge me for gasCORNELIUS B.
get someone there to answer the phone instead of someone a hundred miles away. that would be much better customer service!MALCOLM LOGAN JR F.
Explain the before you go text and it's purpose, that was new since I last rented. Also, clean vehicles before renting them out. The truck I rented was dirty with trash still in it.STACI R.
Le client n'a pas laissé de commentaire.CURTIS W.
Le client n'a pas laissé de commentaire.Darrell B.
You need to be able to talk to a local representative when u call in and the wait time is ridiculous I was on hold for 20 minutesCURTIS T.
Le client n'a pas laissé de commentaire.BRANDON J.
Le client n'a pas laissé de commentaire.COLEEN M.
Le client n'a pas laissé de commentaire.SOGUNDA S. | Expérience générale
Le client n'a pas laissé de commentaire.JACK P.
It totally blew my mind that it cost me 1 000 $to move from East Texas to the panhandle of Florida. That was just for a 15 foot truck rental, tow dolly, and gas. So, you could make the rental price a little more reasonable.Denise S.
Le client n'a pas laissé de commentaire.RAFE D.
Nothing Great customer service ðŸ‘ðŸ‘ðŸ˜˜ ðŸ˜˜Keitha S.
Le client n'a pas laissé de commentaire.KALLI V.
Le client n'a pas laissé de commentaire.NAOMI O.
Le client n'a pas laissé de commentaire.STEPHEN W.
Le client n'a pas laissé de commentaire.Regina J.
Le client n'a pas laissé de commentaire.REBECCA G.
Le client n'a pas laissé de commentaire.MARVIE C.
Le client n'a pas laissé de commentaire.DANISHA G.
Le client n'a pas laissé de commentaire.KENT M.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.ROBERT F.
I highly recommend 410 W Marshall!!!! This was my most frustrated move of my 42 years. I think the guy saw it on my face and really helped me calm down. I can't remember his name but I thank him so very much!!!! Even the mechanic guy saw my struggle and helped me outside they were both a blessing!!! Give them both a raise!!!!!!!!Valinda B.
Le client n'a pas laissé de commentaire.Julie C.
Service was horribleCarolyn D.
Very clean everyone was very professional and courteousLAMAR M.
I told them my route and then got charged an extra 250. Your failure to listen is not my fault and I want a refund I was also charged twice for an auto transport, the wheel straps I paid for are destroyed by your employee and I want a refund.John M.
Le client n'a pas laissé de commentaire.NOAH R.
Le client n'a pas laissé de commentaire.DARIEN D.
Le client n'a pas laissé de commentaire.MELANIE E.
Le client n'a pas laissé de commentaire.PAUL T.
Le client n'a pas laissé de commentaire.JUDY T.
When someone reserves something online please make sure it's available. This is the whole reason for reservations. Then the ramp was so hard to put up and down. The employee that helped me do the return said funny story. When you are sore, tired, and hungry you don't want to hear something like that. I played hell to get the ramp in and out at both places. If the truck wasn't in good working order they should have gave me a different truck. Not so happy at all.CATHERINE B.
I had a great experience.John D. | Premières impressions
Le client n'a pas laissé de commentaire.Charles R.
Le client n'a pas laissé de commentaire.Paul C.
Le client n'a pas laissé de commentaire.JUDY T. | Premières impressions
Le client n'a pas laissé de commentaire.JORDAN ADAMS L.
I didn't order a u-haul i live in wichita falls texasMARY-CANDACE D.
Fill the truck completely up before renting.BRIAN S.
Le client n'a pas laissé de commentaire.JASON B.
Le client n'a pas laissé de commentaire.Patti F.
Le client n'a pas laissé de commentaire.ALBERT MATTHEW S.
Le client n'a pas laissé de commentaire.JAY H.
Le client n'a pas laissé de commentaire.Evan D.
Le client n'a pas laissé de commentaire.Joel W.
I was directed to pull into a return lane and stay in the truck. A man came out talking on his speaker phone, it was a personal call, and walked around the truck to inspect I'm assuming. He told me I was good to go and offered no paperwork. So today I received an email from uhaul letting me know of an additional 125 $charge because I had I the truck two extra days. After a 40 minute wait I spoke to someone to find out they never checked me in on the day I returned the truck. Not happy!Amanda G.
Le client n'a pas laissé de commentaire.DELANNA H.
excellent Service and team, the totally pleasant experience. We will see againJosibias Q.
Le client n'a pas laissé de commentaire.BENJAMIN H.
Le client n'a pas laissé de commentaire.Aaron S.
Le client n'a pas laissé de commentaire.John K.
GREAT SERVICEMICHAEL K.
Le client n'a pas laissé de commentaire.Michele L.
Outstanding service. Could not have been more happy with the service and friendliness of Staff. Top notchRICHARD H. | Expérience générale
It is the personnel that make a business and the employees at this U-Haul are excellent. We were greeted quickly and the were very helpful, all with a positive attitude. ThanksRODGER K. | Expérience générale
Nothing much. I was in and out pretty fast.Earl S.
All the staff was very attentive, friendly and helpful. Keep up the good work.CHARLES W.
Le client n'a pas laissé de commentaire.ASHTON A.
This place is run very well with excellent customer service!BENJAMIN S.
Le client n'a pas laissé de commentaire.Celia E.
MerciNicholas S. | Expérience générale
Tell customer about free storage! I paid for storage and when I went to return truck asked if I wanted a free month! WowCAROL H.
Le client n'a pas laissé de commentaire.RANDELL M.
The whole experience went flawlesslyTYE A.
Le client n'a pas laissé de commentaire.JOHN N.
Le client n'a pas laissé de commentaire.LISA DEANNE L.
Le client n'a pas laissé de commentaire.Charles R.
The staff here were amazing! They went above and beyond to help me. I will definitely be a repeat customer.JONRAEL J.
Le client n'a pas laissé de commentaire.JENNIFER S.
Charged me a lot more that I originally paid.AALIYAH R.
Le client n'a pas laissé de commentaire.coleen M.
Le client n'a pas laissé de commentaire.Tony H.
Le client n'a pas laissé de commentaire.JANICE G.
Require no smoking in trucks.MICHAEL H.
Required no smoking in trucksMICHAEL H.
The customer service was excellent, The attendants was very helpful and courteous. For me it was a great experience during Picking up the trailer and returning the trailer.Finney A.
Le client n'a pas laissé de commentaire.Scott S.
The ladies in the morning are the greatestRONALD J. | Expérience générale
Le client n'a pas laissé de commentaire.Carol W.
Le client n'a pas laissé de commentaire.ROBERTA P.
At the Longview location, Kristin was quite friendly and helpful.William C.
Le client n'a pas laissé de commentaire.SHEILA B.
Le client n'a pas laissé de commentaire.ROSEMARY H.
Le client n'a pas laissé de commentaire.RODGER K.
We ordered blankets and didn't get any, we were told that they were out when we returned the truck. Credited for all but one blanket called said they would refund that 5,00 $ charge which she. I have a receipt showing a 5,00 $ credit but I was billed &180. Instead of 175 $.STEPHEN T.
Le client n'a pas laissé de commentaire.Tluang L. | Premières impressions
Le client n'a pas laissé de commentaire.EUGENE S.
Le client n'a pas laissé de commentaire.NANCY B.
I was about to be put off Uhaul for good until I reached this location. It was big and well organized and laid out like an international airport compared to the 'bush site' small operations that dominate my city. I was met IN THE DRIVEWAY!. Employee was SO nice and helpful. Except to help unhitch the heavy trailer, I never had to leave my vehicle. Wish I'd gone inside. They probably had a VIP lounge, ha. They had a good supply of everything. Too bad it was at my terminal end.DAVID C.
The early person was super helpful The even if ng person had me wait And didn't recognize me But both were okTerrell E.
Le client n'a pas laissé de commentaire.LINDA A.
Le client n'a pas laissé de commentaire.Jason S.
This location is operated in the highest professional manner.EUGENE S.
Kristin and her team were fabulous! Super friendly and easy to work with. Highly recommendJim G.
Great experienceBecky W. | Premières impressions
Great new uhaulAlexis M. | Premières impressions
Very well organizedmichael w. | Premières impressions
Le client n'a pas laissé de commentaire.Jacob S. | Online Move In
Le client n'a pas laissé de commentaire.Shirley U. | Premières impressions
Le client n'a pas laissé de commentaire.Devin H. | Online Move In
Le client n'a pas laissé de commentaire.WILLIAM P. | Expérience générale
Le client n'a pas laissé de commentaire.Bernard B. | Premières impressions
they need to have a security fence around their facility. People will not stay long term at u haul without a security fence when others in the area gave this available. Your staff was very helpful and polite.Richard J. | Online Move In
...BEST WISHES, FROM THE OWNER OF GREGG COUNTY!!!LaMonte W. | Expérience générale
Great people and great placeRODNEY W. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer G. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer G. | Premières impressions
Very helpful and fastKimberly G. | Premières impressions
I was given a smaller storage unit for the size of truck I needed. I had to go to another storage unit But was given the wrong address and had to come back and rent a unit that was more expensive than I was told the price would be. We did not get home until after Midnight I wasted mileage and gas!DEBORAH MICHELLE B. | Expérience générale
Le client n'a pas laissé de commentaire.Michael A. | Expérience générale
It was a wonderful experience. Everything was on point. I would definitely use U-Haul again & highly recommend them , to anyone. Thanks again for good service.ZETTA A. | Expérience générale
Le client n'a pas laissé de commentaire.STACEY S. | Premières impressions
I didn't know the unit was upstairs. That was incredibly difficult and inconvenient.Sarah B. | Online Move In
Le client n'a pas laissé de commentaire.Michael G. | Expérience générale
Everyone was helpful with a great attitude!Joseph C. | Expérience générale
I was a pleasure doing business with Kristin Gadberry and the staff. Good job Kristin.........randy s. | Expérience générale
Le client n'a pas laissé de commentaire.Larry S. | Premières impressions
Great experience..Joseph C. | Premières impressions
Le client n'a pas laissé de commentaire.jose e. | Premières impressions
Le client n'a pas laissé de commentaire.Claude S. | Premières impressions
Le client n'a pas laissé de commentaire.jasmine t. | Expérience générale
The only issue I had is that a rodent chewed up my cord to my dryer. However the staff at the U-Haul in Longview was extremely helpful.Iesha S. | Expérience générale
There were water damage all over my furniture and mice feces. I haven't heard from anyone from there about it. Then there where ants all in my tub boxes.Tonika S. | Expérience générale
everyone was so niceIesha S. | Premières impressions
Le client n'a pas laissé de commentaire.ERICA M. | Expérience générale
To Long for proper info.too expenses no discounts allTracy J. | Premières impressions
Everyone did a great job. Clean!!jerry C. | Expérience générale
Brittany was friendly and outstanding! I'm guessing she's your best employee!Nicholas S. | Premières impressions
The Longview storage facility staff was outstanding! Helpful, understanding, friendly....above and beyond!christie w. | Premières impressions
The staff was kind, but management needs to seriously update their POS systems. People were waiting for 30+ minutes to complete a retail transaction.Megan R. | Expérience générale
We booked the storage until before the employees even looked at how much we had in the truck. It ended up being not big enough to hold our things, so we went over our mileage to find somewhere else.Megan R. | Premières impressions
NaTheresa J. | Expérience générale
Everything was great at my Uhaul facility. I will definitely rent a uhaul truck for my next trip to Florida! The staff was helpful, friendly and answered all my questions.CYNTHIA P. | Expérience générale
Slow, very slowChristine G. | Expérience générale
I'm pleased and satisfied this location has provided for me every timeAnderus B. | Expérience générale
Nice and clean but under staffedAnderus B. | Premières impressions
...Could not store my items at first location I reserved for online & had to waste time & money after reaching my destination to return to get my driver license after not able to rent a storage...LaMonte W. | Premières impressions
The gentlemen that helped me were fantastic. But the storage unit we were promised we didn't get but received two smaller ones that wouldn't fit our stuff.Joshuah S. | Expérience générale
This has been the worst experience I have ever had with a company's customer service. My calls to this location were always automatically forwarded to U-Haul's customer service who in turn would saykayla h. | Expérience générale
I will recommend this facility to family & friendslacedra j. | Expérience générale
SpaciousMohammad A. | Expérience générale
BienJEFF S. | Premières impressions
Employees were very nice and helpful!Lasca P. | Premières impressions
Helpful staff and great services! Would highly recommend this U-Haul location.Morgan M. | Expérience générale
Caleb was greatTeron S. | Expérience générale
Very pleased with the staff for taking care of me and wife's needs on a BIG move to Chicago. Special thanks to Cody and David...they were tremendous!!!Anderus B. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!