Graciela R.
I love u-haul
Évaluations des clients U-Haul Moving & Storage of Lynwood
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Lynwood
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Sylder C.
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Premières impressions
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You guys need some light in those units.
Hurley J.
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Expérience générale
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Spent hours, mileage, and had partially unloaded the truck only to find out the reserved storage unit was not available. That meant I had to put everything back into the truck, buy a lock, and park the truck overnight resulting in a late fee for truck return. Absolutely will never rent a storage from uhaul ever again.
Glen H.
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Expérience générale
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I would recommend this facility U-Haul
JOSEPH C.
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Premières impressions
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The storage units are small and not sized as advertised. Small doors to access unit and hard to get to. How dumb to have the larger units up a set of 10 stairs!? Cannot store large furniture in this facility easily. My units has a rat trap and cockroaches. Very uncomfortable leaving anything nice here.
malika s.
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Expérience générale
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The storage unit was moved out of in April. Unfortunately I was sent a pre lien notice etc. a lot of unnecessary stress that could of been avoided with proper communication. I will maybe add covid 19 to maybe some reasons why.
zaidas r.
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Expérience générale
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Great staff!
Valerie B.
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Premières impressions
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Very Good Experience
claudenea j.
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Premières impressions
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Was told to purchase a lock for $10.00 cause lock I had I couldn't use then I couldn't use lock I spend $10.00 on ended up using lock I had originally brought with me was not able to get refund for.
zaidas r.
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Premières impressions
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Great customer service!
Raul c.
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Premières impressions
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Very nice people and very nice customer service
ALAN M.
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Expérience générale
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No hassle...Very professional Manager.
Ophilia H.
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Expérience générale
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Not clean.
angelica p.
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Premières impressions
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Amazing customer service
Vikyat M.
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Premières impressions
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Great support throughout, organized and tidy. Equipment performed as described, no failures.
gabriel s.
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Expérience générale
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Great working with them
gabriel s.
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Expérience générale
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It was great working with them
Dawn C.
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Expérience générale
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Great experience
Alba Maricela C.
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Expérience générale
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They always allowed my daughter in to my storage even when she did not have her key card which was extremely helpful to me since she was able to help me clear and turn in my storage on time.
Quionne R.
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Expérience générale
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Awesome experience!
JUANA N.
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Premières impressions
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Service was excellent, staff was super friendly and helpful. Facility is on the smaller side. Chain link caged units look kinda scary & smell bad. 4x4 units suck. Spend the extra money, worth it.
DENA d.
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Premières impressions
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Customer was good,
ALICIA J.
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Expérience générale
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I appreciated the courtesy reminder calls.
Gaby D.
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Expérience générale
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Customer service was terrible. I would avoid this place.
JOHN Z.
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Expérience générale
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We didn’t see your facility you just dropped off our Uhaul storage box . All was apart from the fact there were bolts in the top that weren’t removed before delivery.Had to go and buy pliers to remove
Alfonzo P.
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Expérience générale
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Soamu problems! Access cards are trash,! Never work and can't even get in after hours.
Francisca g.
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Premières impressions
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Great customer service from the team. One thing I would like to suggest to management. Different ladders, like platform style. More stable less dangerous for units on tops when loading. THANK YOU! :)
Michelle J.
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Premières impressions
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I found out that the storage that I reserved was on top of another storage space and there is no way to reach it to place your items into it. I thought that was weird.
Adran D.
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Expérience générale
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The U-Box process was generally fine, but scheduling on both ends was a frustrating experience with last minute changes
Neeraj S.
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Expérience générale
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Nice experience
Landon G.
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Expérience générale
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I was threatened by staff and waited over two hours to get into my u-box, which I cheduked 3 days in advance. Ruined my moving day. Had to rent a truck from you another day bc of it. WORST STAFF EVER
Teresa C.
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Expérience générale
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Great service
silvia a.
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Expérience générale
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Excellent service.
Mario G.
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Expérience générale
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Smooth service overall. The girl who delivered the box was friendly but showed poor judgement of placement and caused damage to the lawn while maneuvering the lift. Landlord was very angry.
James M.
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Réservation
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I cancelled this reservation on 11/10/18 after I turned in my truck and car carrier. Team Lynwood along with Erick and staff really took care of my needs and throughout process remained professional.
trokon g.
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Réservation
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The information online was denied by the employee processing my rental, when the manager came on, she was condescending to the point where I chose to go to a different company because of her attitude.
WHITNEY M.
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Expérience générale
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uhaul experience was great! seamless from start to finish!
qwendolyn P.
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Expérience générale
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Thanks
Tavis J.
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Expérience générale
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Y
Michael C.
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Expérience générale
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Excellent service. Much better than the UHaul location in North Boulder, CO
Sharonda W.
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Expérience générale
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Great place and help when I was having a bad day
SHEMIKA B.
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Expérience générale
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This facility has been helpful, clean and always has someone to assist with every need
Emily W.
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Expérience générale
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Worst experience that I have ever had with a moving company and with customer service. I called over 7 times and was told I would receive a call back. No response. Was told I would get a refund- none
Kimberly V.
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Expérience générale
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Had issues with my move—customer service really didn't have solutions & preferred to pass the buck to other depts. But in seeing that Uhauls fees are lower than most, you get what you pay for.
Graham B.
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Expérience générale
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Large amount of money was charged to my card. I called, no explanation. Worried my card was compromised, I cancelled it. Then told me they refunded my cancelled card. Money gone, nothing to be done.
Kyra G.
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Expérience générale
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Calling to talk to this location was hard a few times after 6 rings the system sends you to a call center.they are helpful but, once I really needed to talk to the local people and couldn't.
venita m.
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Expérience générale
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Delivery was on time, great driver!. The pick up totally unacceptable. From Friday August 4th to final pickup on August 9th. I called every day, visited local store, still waiting for refund.
Lester P.
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Expérience générale
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Lynwood was awesome, staff very helpful. But u-haul really needs to track their u boxes better. No one could find mine for quite some time
Elizabeth T.
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Expérience générale
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This is silly because I hired movers and did not see this storage facility. But my mover's were great and my stuff arrived just fine. Since my stuff was fine, I guess the facility is worth rating high
ELIZABETH O.
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Expérience générale
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Lynwood is the premiere UHAul store. Difficult to contact by phone yet that appears to be a flaw from the call center where most of the calls get routed. Ernie Morales Jr is expreemely professional .
Robert P.
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Expérience générale
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I called 3 times to schedule my ubox delivery for 2pm or later, as I was traveling on that day. The box was delivered at 11am despite this and left on the street, vulnerable to theft- disappointing.
Jose D.
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Expérience générale
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Employees are rude and arrogant specially the managers. It's like if they doing you a favor and totally trying to to make you over spend.Im so glad I never have to deal with no more
Evelyn S.
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Expérience générale
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Thanks for your excellent services.
Edward E.
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Expérience générale
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Everyone was helpful and professional
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