Customer Reviews for U-Haul Moving & Storage of Manchester
Location en tout temps  |  U-Haul Truck Share 24/7© Location

103 évaluations

2341 Rte 70   Manchester Township, NJ 08759

(732) 408-0957

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(732) 408-0957

2341 Rte 70
Manchester Township, NJ 08759

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Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

john f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

glenn g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

monique j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOB S.  |  Expérience générale 
Évaluation :
5

Quick and easy online sign up. Didnt have to talk to or see anyone. Got my unit and lock set up no problem.

Michael M.  |  Online Move In 
Évaluation :
5

Pamela was outstandingly friendly and helpful

steve t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim N.  |  Expérience générale 
Évaluation :
1

I couldn't get my access code to work on the first day of driving to the remote location. The IT guy was of no help because he was driving. It's the next day and nobody has called me to say that the problem has been fixed. I do have a temporary password for now.

Tiffani B.  |  Premières impressions 
Évaluation :
3

After several years my storage facility (in Manchester, NJ) front office was closed down, making face to face contact impossible. Had to rely on another facility several miles further away for monthly payment. The last 3-4 months my checks were not being returned to my bank. When they finally did appear on my bank statement, one was listed as lost! In the beginning, I was provided email reminders a week before payment was due. They just stopped coming. I tried to get it turned back on but after calling corporate, and talking to local U-Haul manager, nothing happened. A convenient reminder I just lived without! BTW, it probably could have been rectified if I was able to talk to someone in your IT Dept. On the positive front, there was no mice or water damage to my contents, but the white plastic ceiling in my unit is starting to fall down and the door is getting hard to open!

LARRY S.  |  Expérience générale 
Évaluation :
5

Great Customer Service

Glen M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vinny D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luz R.  |  Expérience générale 
Évaluation :
5

I want to give a special comment about Samantha. She was FANTASTIC to work with. She was accomodating, friendly and explained everything. I will recommend UHAUL to everyone because of her wonderful customer service.

Stephanie S.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

Karen G.  |  Premières impressions 
Évaluation :
5

My only issue was there was no one onsite to book the storage had to go to another uhaul office.

DEBBIE K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HENRY V.  |  Premières impressions 
Évaluation :
5

The facility was clean and well lit. The staff was friendly and very helpful. I would absolutely recommend uhaul to anyone for their moving and/or storage needs Thank You Uhaul K Wilson Toms River

Kathleen W.  |  Expérience générale 
Évaluation :
5

No comment.

Heidi M.  |  Expérience générale 
Évaluation :
5

This facility is superior and second to none. Management and staff both display outstanding customer service and a willingness to help not seen in a service oriented business today. If you are looking for good, great all old fashion customer service, in a clean and pleasant environment this is the U Haul center you want to do business with. They will treat you as family.

Philip F.  |  Premières impressions 
Évaluation :
4

staff was helpful and friendly. I thought the unit would be sealed from outside animals and insects since it did say climate (I assumed controlled when that is all it said). There was a rat/mice trap in the unit which freaked me out. I wish I had thought to bring tape to securely seal my boxes so little critters don't make nests in the packing paper. Definitely won't use this long term as I don't want to add to my family and now will be nervous opening boxes.

Terri T.  |  Premières impressions 
Évaluation :
5

The guys at that location they’re not nice they don’t answer the phone call they not trying to help nobody

WASEIMMUSTAFA S.  |  Expérience générale 
Évaluation :
1

I was harrassed on several different occasions from one employee who would just drive around and yell at customers very disrespectful. She was never in the office or around to help anyone. I seen the way she interacted with other people there besides myself and it was completely unprofessional. Cursing and using abusive speech in front of children. I was charged for someone else's mistake of throwing out furniture because she seen me throw out bags of distilled water that is used for my son's ventilator machine that had busted in the storage. She assumed everything was mine and charged my card. Even after I explained it was just water and I nicely placed it in the trash bin that had no signs you couldn't or say it was from u-haul. I explained I didn't have time to do more because my son's ventilator which helps him breath 24-7 was dying and I needed to get somewhere to charge it. She was heartless and didn't care at all. It's all about money and I had a small 5x8 unit just for my son's stuff so I can get to with easy access during our move. I will never work with this location again or recommend it to anyone. It was disgusting the way I was treated and other people during this rough time. It was very unsafe to not have the facility with lights because it's so dark and I was there alone a few times and had to use my car lights just to see into my unit. Again I wouldn't recommend to anyone go somewhere else unless you want to be frustrated, charged for unnecessary stuff, and belittled by an employee who doesn't do her job appropriately!

Monique S.  |  Expérience générale 
Évaluation :
5

Brandi and Samantha are the best. They made our experience great and so easy. The whole staff was friendly and so helpful. We recommend them highly.

Steven M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristine C.  |  Expérience générale 
Évaluation :
5

Everyone we came in contact with was helpful and very pleasant to deal with. If we are ever in need of extra storage again we would certainly return to U-hjaul.

Vito D.  |  Expérience générale 
Évaluation :
5

The Associate Samantha was very nice and pleasant to talk to. She was very informative in explaining everything to me and my husband. We enjoyed doing business with her. Thank you Samantha

ANGEL R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip M.  |  Premières impressions 
Évaluation :
5

good fast service clean facility

Richard G.  |  Premières impressions 
Évaluation :
5

Staff on phone was very polite & professional.

Mike C.  |  Expérience générale 
Évaluation :
4

Friendly helpful manager onsite

STEVEN R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

betty m.  |  Expérience générale 
Évaluation :
5

The facility does not have someone there during regular business hours so I would recommend that it is staffed between 9-5 for any assistance needed by people moving in or out.

betty m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

betty m.  |  Premières impressions 
Évaluation :
5

The office person Samantha was professional, informative, respectful,and welcoming

Lionel G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen M.  |  Premières impressions 
Évaluation :
5

I have used this facility any times over the past four years. The manager Brandie and her staff exemplify customer service. The caring, and personal touch that they provide with each transaction is unmatched in your industry. Philip Falzarano

Philip F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kriss D.  |  Online Move In 
Évaluation :
5

I first spoke with Cameron, then with Samantha. BOTH were awesome, helpful personable and professional. Great experience !! Wouldn't deal with anyone else

Gary M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

cedric s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M.  |  Expérience générale 
Évaluation :
5

both people I spoke to were very accommodating.

betty m.  |  Premières impressions 
Évaluation :
5

Brandy was very helpful.

betty m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerald J.  |  Premières impressions 
Évaluation :
5

Very organized and professional

Ellenor A.  |  Premières impressions 
Évaluation :
5

As always excellent and outstanding staff

Philip F.  |  Premières impressions 
Évaluation :
5

As always the staff was excellent, knowledgeable and pleasant to deal with. The facility, equipment was clean and in great shape. As always a pleasure to do business with . The web site easy to navigate Keep up the great work

Philip F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

juanita c.  |  Expérience générale 
Évaluation :
5

Perfect

Kenneth J.  |  Premières impressions 
Évaluation :
5

Cameron was a pleasure to work with and he made the process seamless and quick.

Gary L.  |  Premières impressions 
Évaluation :
5

Location is managed by the rt 9 Toms River U-Haul manager and her team are the best

LOUIS A.  |  Expérience générale 
Évaluation :
5

The place is excellent.

Robert F.  |  Expérience générale 
Évaluation :
5

THE MANAGER MS. DENORA GOES ABOVE AND BEYOND !!!!!

Gennaro D.  |  Expérience générale 
Évaluation :
5

Great experience

Robert E.  |  Online Move In 
Évaluation :
4

Rat traps in each unit is a bit alarming and requires an explanation to renter. Otherwise all was excellent and easy!

Tom C.  |  Expérience générale 
Évaluation :
5

One month free means one month free best experience ever !

Jonathan W.  |  Expérience générale 
Évaluation :
5

Thank You very much. All my storage needs were taken care of on short notice. OUTSTANDING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dorian m.  |  Expérience générale 
Évaluation :
5

The staff at u haul were very kind and knowledgeable. We rented for 4 months and when my son moves we will rent again from this u haul location.

Sabina F.  |  Expérience générale 
Évaluation :
5

WOULD HIGHLY RECOMEND OAM THE MANAGERS AND BRANDI THE MANAGERS WERE AUSOME

Toni P.  |  Expérience générale 
Évaluation :
5

I'd like to thank the staff. They were always helpful and courteous. I have recommended the facility to others.

GEORGE D.  |  Expérience générale 
Évaluation :
5

Very professional! They answered all my questions. Was looking for a certain size storage that they did not have available , however directed me to the closest one from them which is much closer to me

Dorian m.  |  Premières impressions 
Évaluation :
5

Perfect

Kenneth J.  |  Premières impressions 
Évaluation :
5

Easy, efficient, and professional!

Tom C.  |  Premières impressions 
Évaluation :
4

Very difficult to reach someone on the phone

JOSEPH P.  |  Expérience générale 
Évaluation :
3

My only complaint was how dirty the items stored became. Although the units might be waterproof they are anything but "tight." Personnel were always helpful and attentive.

LEROY B.  |  Expérience générale 
Évaluation :
5

Convenient location, easy access.

ken w.  |  Expérience générale 
Évaluation :
5

Prompt, efficient, friendly service. Clean property and amenities.

Christopher D.  |  Premières impressions 
Évaluation :
5

Brandie was SO,SO helpful. She went above and beyond.. I'll go there anytime.

Cathleen F.  |  Premières impressions 
Évaluation :
5

We had good service. Highly recommend!

Donald C.  |  Expérience générale 
Évaluation :
5

It was quick and easy to rent on line!

John D.  |  Premières impressions 
Évaluation :
5

joey does a great job!!!

Edward G.  |  Expérience générale 
Évaluation :
4

way overpriced 250 a month is way too expensive

Richard M.  |  Expérience générale 
Évaluation :
5

Looking to move and needed temporary storage. Staff was able to help with the storage unit and reserve a truck for moving day.

ken w.  |  Premières impressions 
Évaluation :
5

Personal was very knowledgeable, friendly and explained the whole process... would recommend this facility to anyone wanted to get a storage unit or truck rental

Carol D.  |  Expérience générale 
Évaluation :
3

The only issue was the recommended the wrong size storage unit for the truck size they rented me. I had to go to another location and climate control was no longer available.

Lisa C.  |  Premières impressions 
Évaluation :
5

For people that may have had issues with similar places, they need to try U-Haul. It will change their mind about rentals and storage. Thank you for a great experience.

Michael S.  |  Expérience générale 
Évaluation :
5

.

Barbara N.  |  Expérience générale 
Évaluation :
5

Convenient, clean and secure. Was very happy to have been able to use this facility.

patrick g.  |  Expérience générale 
Évaluation :
4

Facility not being managed by personnel created a problem.

Al G.  |  Expérience générale 
Évaluation :
5

The whole experience was great Pam helped me and was so helpful , made my Moving in to a storage unit feel like a breeze thanks again.

Harry B.  |  Premières impressions 
Évaluation :
1

no one on site to deal with problems. This company is not concerned with customer service at all. Was supposed to receive call from general manager regarding issues, never did.

THOMAS M.  |  Expérience générale 
Évaluation :
5

Great place !

Annemarie S.  |  Expérience générale 
Évaluation :
5

Great all the waYy around.

VICKI G.  |  Expérience générale 
Évaluation :
5

Very friendly and informative staff.

Micheal b.  |  Premières impressions 
Évaluation :
1

Ok, uhaul sent me here to drop off the truck, well THEY DON'T EXCEPT TRUCKS THERE.I called your customer service and advised the girl on the phone that there was no drop off lock box, she said" what did I expect here to do, look around and find it, it's there" she said. I was walking around for 30 minutes, nothing. She was so rude and she didn't even take the time to look at this site . I had to call around myself to other Uhaul locations to find out that I shouldn't be were YOUR COMPANY sent me. I then had to drive to Toms River, which I passed on the Manchester location, to drop off your truck. You company made my move SO MUCH HARDER THAN IT ALL READY WAS. I WILL NEVER RECOMMEND UHAUL TO ANYONE EVER, MAINLY BECAUSE OF YOU CUSTOMER SERVICE REPS, THEY WERE RUDE AND SHOWED NO PATIENCE. I never really leave reviews, but I was COMPELLED to leave this. Your company made sure you charged me for the extra miles I had to drive to get to Manchester though, I am sure no one in the Uhaul company cares about my opinion and it shows by how your company treated me. The guys who I left the truck with in Toms River were nice enough, that is the ONLY thing I can say was OK. I will make it my goal in life to let people know what I think of Uhaul!!!!!

richard L. 
Évaluation :
4

I enjoyed my stay at this facility. I no longer had a need for a storage unit.

HARRY V.  |  Expérience générale 
Évaluation :
5

I had used Storage facility before but this one was the best experience I ever had the manager Pamela was exceptional. I will recommend it to everyone.

Edwin N.  |  Expérience générale 
Évaluation :
5

The women in the office were very friendly and helpful.

Raymond P.  |  Expérience générale 
Évaluation :
5

Part time management is not convienient.

gregg f.  |  Expérience générale 
Évaluation :
4

Access hr. I'm sure are convenient for most but ocassionaliy I needed access after 10pm, One time I entered at 9:40 and tried to exit after 10, no good. I had to bother the manager to open the gate.

STEWART G.  |  Expérience générale 
Évaluation :
5

The facility is well maintained

Robert C.  |  Expérience générale 
Évaluation :
1

Unfortunately the storage unit had a link and my items came out moldy mainly an expensive couch. When I brought it to the attention of the staff they agreed that there was a leak and that's it

Yechiel F.  |  Expérience générale 
Évaluation :
5

Great experience

Joseph A.  |  Expérience générale 
Évaluation :
5

Pam was terrific. Really nice l

Kenneth C.  |  Expérience générale 
Évaluation :
5

I would recommend Manchester Uhaul storage to all of my friends and family. Pamela Eckert is not only a top notch professional, she's also kind and friendly. Thank you for a pleasant experience!

Sylvia F.  |  Expérience générale 
Évaluation :
5

Your staff, especially Pamela were always helpful and pleasant to me. I was a previous customer and that was the main reason to return when I needed storage again.

Laura C.  |  Expérience générale 
Évaluation :
5

The manager is amazing!!!!

JOHN K. N.  |  Expérience générale 
Non reviews have been submitted for this location.

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