Mileage on the van was 0,9 miles low. Card readers were not working well. Storage units need markings at the end of each section, so it's easier to find the correct section and storage unit.CURTIS R.
Customer Reviews for U-Haul Moving & Storage of Manteca
Pour nous contacter
Manteca, CA 95337
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Helpful staff made it easy.GREGORY L.
The staff are very efficient. The lady who showed me the storage she is very friendly she really help me to make sección on!! Love that place.Maria E R. | Premières impressions
Le client n'a pas laissé de commentaire.Gagandeep B. | Premières impressions
They never explained on a in town rental I had to pay miles . I asked why it cost 100) more than it should they said that was a deposit. When I took it back they said it was the charge fir miles. I'm not happy about that at all. Had it been explained before I would have been ready but I asked about the extra dollars and they lied say it was a depositJennie M.
Although the staff was friendly, there was also a lot of miscommunication. From the time my Uboxes were delivered to my former home in CA on 10/19/21 to the time they were delivered here in TX on 11/17/21, it was complete frustration on my part. The customer service was not good on both ends. The last reason I was given as to why my Uboxes were not returned to the local office was there was no one available because your one driver was off. I don't begrudge anyone taking some time off but maybe next time only book as many as you can handle. The boxes sat in my driveway for a week and a half allowing me only to half my driveway. This was a most unpleasant experience!Virginia R.
Customer service personnel were very professional and accommodating.Gagandeep B.
Tienen El peor servicio de cualquier otro lugarMartha D. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHEN B.
Wish they were closer to my house.MICHAEL M.
Well, lets start with the original â€œguaranteedâ€ reservation pickup Lodi, Ca 11/26/21. Then I get a call, sorry it will be pickup in Stockton at this address and â€œ guaranteedâ€ oh, you will get a 50 $. Refund. Again, so no it is pick up at this location in Stockton â€œguaranteedâ€. We arrive at the second address in Stockton and what do you know, but you have to pick it up in Manteca â€œ guaranteedâ€ oh and 40 miles extra. They sent me a text at 8:13 am, I do not read texts while I drive and also pick up was 8 am. I will never recommend the company.SAUNDRA H.
The truck wreaked of cigarettes. I could barely breathe with the windows up. The guy assigned the worst truck. My friends and family who helped me move items to storage were annoyed that UHaul had given me such an old, loud and rickety truck. They don't want any of us to go to that location anymore.LAKIESHA M.
Not much. Very accommodating and was ready to roll when I got thereKEVIN J.
Le client n'a pas laissé de commentaire.JOSE P.
Great truck. I rented a 10' and so easy to drive.I used the gas gauge and I got amazing gas mileage.NANCY W.
All Services excellent, professional, friendly, greets customers well. Excellent service. I have been to this location many times for my moving and storage unit too.Maheshwari N.
Le client n'a pas laissé de commentaire.Patrick A.
Very helpful and pleasant staff. Will always go back here for any future rental needs.LYNNE M.
Le client n'a pas laissé de commentaire.Edward H.
Le client n'a pas laissé de commentaire.GARY R.
Fernando was very helpfulMargaret S.
Le client n'a pas laissé de commentaire.BHURWINDER C.
Le client n'a pas laissé de commentaire.PORFIRIO M.
Le client n'a pas laissé de commentaire.Kevin G.
Thank you Paulette for your great service. We appreciate all you do. Thank you in advance for getting us the truck I need for this coming weekend ðŸ™ðŸ˜ƒ Thank you Chris, for your great service always. Its always nice to see you upon our return. Best, Ana Vides, Casa Royal StagingANA V.
Clean the INSIDE of the windshield.FRANCO R.
Le client n'a pas laissé de commentaire.Bill H.
1ST and LAST time we will ever use Uhaul and UBOX again. Most stressful move I've ever had because of Uhaul and the BS they put my family and I through. They changed my pickup dates, charged me for a 4th box, even when boxes weighed less than 2 000 lbs and were already pickuped from my house and dropped off at the Manteca location. Will never use uhaul ever again. Have told family and friends about the added stress uhaul caused my family and I.CODY O.
Le client n'a pas laissé de commentaire.HARJIT S.
Le client n'a pas laissé de commentaire.Sadick A.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.ABRAHAM H.
Le client n'a pas laissé de commentaire.JULIO T.
The vechicle is so well maintained & clean & awesome, there is really no worries. A very large blessingðŸ™ The cargo van got 16 mpg is not fantastic, but its probably better than the larger trucks. BlessingsðŸ™Cheryl S.
Female staff member was awesome. They were under staffed which led to longer wait times.Johnny P.
Le client n'a pas laissé de commentaire.Charles F.
The door of the container was a little hard to open.Art A.
Perfect everythingERASMO R.
Customer service needs much improvement. Customer should not have to look for the truck they have keys to. I had a reservation and I'm disabled. Also digital mileage cheats the customer, I drove out of the parking lot to the signal (lights) mileage changed adding a mile to my charges. Upon returning the truck no one around to be seen. Waited at least 5 minutes and still no one. Went inside and waited for a few more minutes until a girl came out of the office and I had to ask her where are the employees to check in the truck. Very unprofessional customer service. And they are now 1,09 $ a mile instead of 0,79 cents. And truck rental fees have increased.BRIGETTE T.
Le client n'a pas laissé de commentaire.RICHARD M.
Le client n'a pas laissé de commentaire.MIGUEL P.
Le client n'a pas laissé de commentaire.LEE B.
Impressive customer service. Keep up the good work.Teresita V.
Le client n'a pas laissé de commentaire.DAVID H.
My experience was wonderful. Easy and fast pick up and drop off. Prices are excellent as well. I will be renting equipment from them again.Regina C.
Excellent service.Christopher O.
Le client n'a pas laissé de commentaire.MICHAEL M.
Love this location! Largest selection around, open late, large parking lot, and friendly staff. I get UHauls weekly and this place is my go to! Absolutely recommend!Chad P.
I overfilled the gas and found out there's no reimbursement. I lost 80 $worth of gas. Pretty unhappy.America V.
Le client n'a pas laissé de commentaire.Bonnie H. | Expérience générale
Always satisfied with the customer service and the cleanliness of the equipmentByron D.
Le client n'a pas laissé de commentaire.KIRANJIT B.
Vicky was awesome booking a reservation after a particular location's manager/owner ripped up my contract after claiming I was racist. I had let the staff at the store location where my reservation was made know that the rate quote was over 80 $more than what they were wanting to charge me. This had nothing to do with race. I accepted the charge and the owner became irate stating i was racist for denying my interest in requiring an explanation. Ultimately this wasted about 5 hours of my day due to now having to track down and reserve equipment at another location. I now cannot recommend the California street Stockton location to anyone amd feel sorry for the nice lady who was assisting me before the owner began his tirade. He later threatened to kick my ass outside the store. Complete disappointment. Uhaul should ask the lady in the store about thia weekends incedent. They would be shocked. The Wilson location was goodBryan C.
Le client n'a pas laissé de commentaire.Gurpreet S.
Le client n'a pas laissé de commentaire.RAMON B.
Le client n'a pas laissé de commentaire.ANDREA S.
Le client n'a pas laissé de commentaire.Jeremy T. | Expérience générale
Le client n'a pas laissé de commentaire.michael D.
Notifying client on any change on delivery/picking up time and provide solutionsJORGE P.
Uhaul messed up our reservation by trying to say we had put in our reservation a day later than we had. Then they transferred our reservation to a location that was already closed (and significantly further away, resulting in higher mileage costs), so we couldn't get our truck in time. The app user interface is absolute trash and is basically nonfunctional. Renting from uhaul made every single step of our moving experience 10 times harder than it needed to be.Joseph M.
Le client n'a pas laissé de commentaire.Edward F.
A customer service action had been opened to address the issues I brought up about the truck.truck was littered with moving mats and cabin was not cleaned and sanitized. There was coffee stain in cup holders and there was a live fly in the cabin. No proper instructions was given by attending service rep with regards to verification of the truck.Marilyn G.
Truck we ready when we arrived and everything was good. I would definitely use this location in the future.Michael S.
Well organized and very easy drop-off!Alexander M.
The staff was very polite and helpful. Easy pick up and drop off.Robert H.
Le client n'a pas laissé de commentaire.KENNETH H.
Le client n'a pas laissé de commentaire.DAVID F.
Le client n'a pas laissé de commentaire.LAWRENCE M.
David helped us the entire time. He was awesome. Very well mannered and excellent customer service.John S. | Premières impressions
rates for 5x5 are too highKevin C. | Expérience générale
Hard time to print drivers licenseRichard F.
Le client n'a pas laissé de commentaire.IQBAL M.
Having a dedicated camera to scan license would be useful. My phone was not up to scanning both sides of my driver's license, the clerk had to use hers.JESSE H.
Le client n'a pas laissé de commentaire.Brian R. | Expérience générale
Employees are friendly and work hard. They could use a few more to help, they look under staffed.GERALD M.
Agent (Freddie) was very professional and knowledgableFREDRICK H.
Engine light was on from the start with only 1/8 of a tank of fuel - inconvenience to get fuel before you start your move.DAVID V.
Excelente personal! Muchas gracias.Virginia J. | Expérience générale
This location is good, however one thing they need to wash the equipment before the customer picks up. They also need to notate any exterior problem with the equipment.Sydney A.
Le client n'a pas laissé de commentaire.Scott A.
There should be a more thorough commitment to equipment working properly. The air conditioning was intermittent, there was a rattling noise upon starting from a stop, and a high pitched squeal around 40-60mph when turning the steering wheel.CYNTHIA R.
Le client n'a pas laissé de commentaire.JOHN T.
I always go to this uhaul because they always have the cleanest trucks and they have top notch customer service. Picking up and returning is alway a breeze! I will continue to do business with this place. I am a happy customer.Gelix V.
Le client n'a pas laissé de commentaire.Mark J.
Keep up the good work!JAMES E.
The rental facility was nice but the experience was horrible. To start, my reservation was shortened to 24 hours without notice. I needed a vehicle for longer so I had to make another reservation for the next day but couldn't find one at the same location. I was late picking up the 2nd truck because we had to return the 1st one at one location then drive to another for the pick up. Because I was late, UHaul automatically canceled my reservation. Fortunately, there was a truck available nearby. I was able to drive a few miles away to pick up this vehicle. All in all, the reservation process was horrendous and there was little regard , if any for the trouble this caused for me or the other people with reservations longer than 24 hours. If it wasn't for a need to rent one of these vehicles, I would much rather go through another company next timeMARK N.
Le client n'a pas laissé de commentaire.BRENT C.
It was quick and easy. I will certainly use this location again.PATRICIA B.
you need more car haulers available, I would have rented much longerRONALD D.
Le client n'a pas laissé de commentaire.LISA O.
More accurate pick up times and locationsDaniel R.
Keep up the good work,make sure vehicle maintenance is kept up before renting,thanks to MS Paulette for making our rental work for us..RICHARD B.
Le client n'a pas laissé de commentaire.HECTOR V.
Le client n'a pas laissé de commentaire.Gurpreet S.
Le client n'a pas laissé de commentaire.Sarah C. | Premières impressions
Le client n'a pas laissé de commentaire.JIMMY P.
Le client n'a pas laissé de commentaire.THOMAS R.
Le client n'a pas laissé de commentaire.Krizenth G.
Le client n'a pas laissé de commentaire.Scott A.
Le client n'a pas laissé de commentaire.ZIA O.
ðŸŒŸðŸŒŸðŸŒŸðŸŒŸðŸŒŸ Over All experience was 5 star Thank youTina M.
Excellent service à la clientèle.JOSEMIGUEL J.
Le client n'a pas laissé de commentaire.Kenneth H.
Le client n'a pas laissé de commentaire.NANCY R.
Le client n'a pas laissé de commentaire.SUKHCHAIN S.
Pay more attention to fuel gauge. It showed 3/4, not 7/8.Curtis R.
Lower your fees for extra mileage and late turn insCHRISTOPHER P.
Le client n'a pas laissé de commentaire.DARWIN H.
Appliance dolly wouldn't tighten, asked to buy ratchet straps and it was never explained to me that you need the strap and the hooks to go with it.NATHAN N.
Le client n'a pas laissé de commentaire.Jason / Dani R. | Premières impressions
Le client n'a pas laissé de commentaire.Henry V R. | Premières impressions
Made a reservation online. Went to go inside to check in. I had the reservation number on my phone and the employee typed it in wrong three different times. She kept talking to her co working about another customer instead of helping me. By the time she finally got to helping me she could not find my name in the system even though I had already made my reservation a week before. After about 15mins she finally realized the reservation was under my last name. Then she said we are all set. Without my approval she added the 24hr service and one way stop and the price was over 300 $. My reservation was only for a set time and in town. I told her I didn't want the 24hr service 3 times and told her to take the one way stop off too. She finally took it off after trying to convince for 10mins to keep it. Then she didn't know what truck I was renting. Even though I showed her the whole reservation on my email with all the information she needed. Then she prorated me for 60miles. Even though I was traveling a lot less. Staff needs to be retrained.MITCHELL Z.
I think they need more staff. Otherwise the place was goodsuzanne r. | Expérience générale
Le client n'a pas laissé de commentaire.Bradley H. | Expérience générale
Le client n'a pas laissé de commentaire.Linzy A. | Online Move In
Le client n'a pas laissé de commentaire.Angela/ Humberto Lopez H. | Expérience générale
Rude employees wouldn't recommend u haul to anyoneCody C. | Premières impressions
I was assured of a certain storage size needed for my items, that size was not was not available so I had to forfeit some of my own personal items, rendering a 25 $"cleaning" fee UHaul really needs to get their communication together between corporate and on sight personal. I'm very upset about my service and will be spreading this situation to any and all who ask me.CHRISTOPHER R. | Premières impressions
Best experienceWilliam N. | Premières impressions
Le client n'a pas laissé de commentaire.ADAM/ Denise Nieman A. | Premières impressions
I was very pleased and very welcomed by the staff who helped me they were the best thankyou so much..Sarah O. | Premières impressions
Le client n'a pas laissé de commentaire.Brian R. | Premières impressions
Le client n'a pas laissé de commentaire.Savannah H. | Premières impressions
Le client n'a pas laissé de commentaire.Maria A. | Premières impressions
Le client n'a pas laissé de commentaire.Julieann A. | Premières impressions
Le client n'a pas laissé de commentaire.pedro jesus v. | Online Move In
Le client n'a pas laissé de commentaire.Raymond G. | Premières impressions
Le client n'a pas laissé de commentaire.Devon D. | Premières impressions
I’m very pleased with the services of your staff especially DETASHA AGUERO.Ellen C. | Premières impressions
Le client n'a pas laissé de commentaire.sarah james c. | Premières impressions
Le client n'a pas laissé de commentaire.AMANDA M. | Online Move In
Le client n'a pas laissé de commentaire.Robert D. | Online Move In
After renting a U-Haul van, I asked the young lady inside if any small 5x5 storage units were available for rent. She indicated that there were not, and took my contact information to be put onto a waiting list. A day or two later, I went to the uhaul.com website on a whim and checked for 5x5 availability, and it seemed there were 5x5 units available the whole time, so I went ahead and rented one online. After hours access works fine, but there really should be a note posted adjacent to the door stating that, after the access code is entered, the renter has to pull *hard* to open the door. Other than that, getting in/out is very easy.Michael E. | Online Move In
Le client n'a pas laissé de commentaire.claudia c. | Premières impressions
N/athomas k. | Premières impressions
The staff was very helpful and accommodating when I needed to change the size of my storage unit. The facility is very clean and secure.Keith M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
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