Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Again, excellent--personable, efficient and quick!!
Thank You!!
Erwin B.
Évaluation :
5
The customer service representative was very attentive and efficient. She noticed a nail in the tire of the first trailer and quickly switched us to a different one. Her attention to detail is unparalleled!!!!!
Brian C.
Évaluation :
5
I always go this place all stuff is so friendly and very helpful 👍👍👍👍👍👍👍👍👍👍👍👍👍
KULWANT P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Harpreet S.
Évaluation :
5
The man who hooked up the trailer was AWSOME. Very nice. Thank you , James Wheat
James W.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mike L.
Évaluation :
5
Quick in and out. Truck was in fair shape and ran great
Henry Y.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Glen H.
Évaluation :
2
The manager tried to charge me an additional $300 for “additional days†for a total of almost ONE THOUSAND DOLLARS for 4 days. She called corporate. I only owed $45.00.
Herman G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
John T.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Seren H.
Évaluation :
2
Upon return of equipment, staff looked out of door to store, saw 2 trucks, my own and another awaiting return, and turned and hid in the store with the door locked. Had difficulty using online app to self return truck. Had to borrow my fiances phone to complete.
Matthew O.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nancy L.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ana V.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Michael W.
Évaluation :
5
S.O.
Adolfo A.
Évaluation :
5
N/a
THOMAS K.
Évaluation :
1
Rude customer service!! Girl walks out while we are trying to figure issues out!!! Unreal!! Next day other male worker was short talking us and extreamly rude, never go there again, thank goodness there are other hauls to go to, I wish the owner was aware of the unprofessional staff she has hired, it's sad!!!
Anita I.
Évaluation :
3
Le client n'a pas laissé de commentaire.
luis C.
Évaluation :
3
Pricing Customer service The uncertainty of when/where equipment is available (Turlock/Coulterville/Tracy/Manteca). This was a cross country move for me and my family, and extremely stressful, Uhaul was not very helpful in alleviating more stress than necessary. Pricing should be more transparent, and pickup locations should be set when reservations are made initially.
CHRISTOPHER R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ERIC L.
Évaluation :
4
The customer service agents needs extra training to enter act with the clients. There were few times that I seen as a customer service lead/manager for over 20 years plus where coaching was needed.
Hailee M.
Évaluation :
5
Great Service
Thanks!!
linda R.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JULENE E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
hort S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
FRITZ W.
Évaluation :
2
I was told to return my rental with a FULL tank. So I went to the gas station and paid $25 for gasoline, filled to the top, completely FULL. As I was instructed. I am Autistic, so I took that VERY LITERALLY. Especially since I was being ORDERED TO DO SO. And I could be PENALIZED if I did not. When I came back, they calculated I drove 17mi. 4-5 gallons of gas, for 17 Miles???? And then I was told AFTER, that I would not be reimbursed. So you guys basically just stole my money, my time, and my future well being. I spent $85 to borrow a vehicle for 1,5~hrs. After being advertised for $19,95/day + Milage. All 17 Miles... Pretty Shady, and Money Grubbing.
Alex R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
ruby L.
Évaluation :
4
Employees were very nice and helpful. There was a couple problems but they were handled quickly.
Vicky M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ron P.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Angelo D.
Évaluation :
5
💯😀👍
Ana V.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Les R.
Évaluation :
3
Le client n'a pas laissé de commentaire.
oswaldo R.
Évaluation :
5
Paulette and her team are the best! Super friendly, nice, professional and always take good care of my business needs. They make sure my trucks are clean and ready for us to pick up. They get me out on the road fast and this is imperative to my business. Thank you all for what you do, we definitely appreciate you all! Thank you, Ana Vides Casa Royal Staging
Ana V.
Évaluation :
5
Nothing. It all went smoothly and quickly during both picking up the auto hauler trailer and returning it that afternoon.
DAVID C.
Évaluation :
5
Other than broken driver side mirror, everything else was good.
Mohammad A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
vicente N.
Évaluation :
5
Not a thing, it was a great experience.
Virginia B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott A.
Évaluation :
2
Leave the gas at 1/4th and not 1/8th so it does not cause any issue for the next customer.
OLIVER Z.
Évaluation :
1
It was a terrible experience. I rented a 9' cargo can and to my surprise and contrary to information mentioned on website, the equipment did not have a full fuel level or even a simple charging point. I had to drive an entire distance and throw off my schedule to get gas. And then ended up leaving 6 gallons more gas than what they gave me, all to be compensated with nothing at all. The representatives are not at all supportive and their system is crap. My $89 per day charge showed up as $99 and they mentioned they cannot do anything about it as their manager was not available for the day. That's the worst excuse I have ever heard. It ended up taking one full hour of mine just for return and still my contract was put on hold.
Vikas P.
Évaluation :
5
I self checked when i dropped off the trailer at 8:33 am which was right before 24 hours and still got charged for 2 days. The receipt said i checked out at 7 pm. The system may be flawed
Amelia G.
Évaluation :
3
Recommend somewhere else to rent from!!!
Rudy D.
Évaluation :
4
I am completely disappointed as they did not put dolly as I had added to my reservation . And also took a while to get through the phone to get the track as the app was not working. This caused me big issues with moving and I would have to pay again to move my appliances as I had no dolly . No idea what people go through when moving . It's very stressful and I would say , if you like customers to enjoy the rental they have to get what they ask for . This caused big mess and lots more money to spend and more time to waste which I don't have as I have to be moved out in two days and location is far . So no this this time I was totally upset and disappointed .
Ruska M.
Évaluation :
3
Better signage on where to drop off the trailers.
RebeccaAnne S.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Frank R.
Évaluation :
1
This is the second time I reserve a trailer from this location, and for the second time they give my reservation to someone else. Last time all they said “I'm sorry I don't know what to tell you.†This time they said, “well the system double-booked the trailer.†They told me I could only take the trailer for 24 hrs (I needed it for 3 days) because the other person was going to pick it up. I would assume they would cancel the other person since I was first and since I was there but they refused to.
Alfonso H.
Évaluation :
3
They told me that I had 24 hours to return the truck (10am). Then, after I dropped off the truck at 9:45am they gave me a late charge? 24 hours? That's false advertising and honestly is just unacceptable imo.
Alan W.
Évaluation :
5
I was extremely satisfied with the level of customer service I received. The team in this location is top notch. Uhauls process and hours are dialed into perfection. Easy in easy out
Frank A.
Évaluation :
5
Nothing. It was the best rental experience that I've ever had with U-haul.
Andrew S.
Évaluation :
1
Yourself return don't work so good customer service don't answer their phones
EDWARD A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Justin C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOHN B.
Évaluation :
5
Make sure that the customer is made aware when you do not deliver to their address. I was not made aware of non delivery to Golden Valley.
Les S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Calvin S.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Randy L.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Chris N.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mingyang Y.
Évaluation :
5
Le client n'a pas laissé de commentaire.
osvaldo R.
Évaluation :
5
My latest experience was very nice and convenient for my needs. I extended one more day without any hassle. The truck was just nice and comfortable for my needs.
Maheshwari N.
Évaluation :
5
The staff was knowledgable and helpful, the entire facilty was neat and clean, and the equipment I rented was clean and well maintained!! A special compliment to the young fellow who checked me in at return. He was polite and very helpful!
John E.
Évaluation :
5
Le client n'a pas laissé de commentaire.
SANDRA J.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Adam J.
Évaluation :
5
Fabian and his crew were friendly and efficient! I appreciated my experience as it was effortless. Best / easiest uhaul experience yet! Merci.
BRIANNA R.
Évaluation :
5
Everything was great. Easy pickup.
Trevor G.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse V.
Évaluation :
1
I missed my 9am pickup time & they cancelled my truck. I called to rebook a truck. A lady on the phone rebooked the truck for me. When I came to pick it up I was told they were out of trucks. I asked for the $50 guarantee & they said no because I wasn't there at 9am to get it. The staff was also unprofessional. Someone was eating at the counter and the girl helping me was talking to me, her manager on the phone and the other two employees. When I returned the van I rented instead I didn't feel the staff was friendly. They come accross as a bunch of friends working together not professional and friendly Uhaul employees. I might use Uhaul again but not the Manteca location.
Colleen E.
Évaluation :
5
Everyone was very helpful and funny. They made the process easy. When i dropped off the truck they were very friendly and welcoming. Made the drop off very convenient. Merci
Arnulfo P.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Alexander L.
Évaluation :
5
Nothing outstanding performance by the Team in Manteca. Great work
Michael Z.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark L.
Évaluation :
5
It said no smoking, however when i got in the vehicle it had a strong cigarette smell. As someone who doesn't smoke or like the smell of cigarette, the smell was pretty strong. Other than that, it was a great experience.
shantel T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Angela B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert A.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas B.
Évaluation :
3
Some of the vehicles are older it seems, they are clean but worn out. The fuel gauge does not immediately read when refueling gas, it reads several minutes later. So when refueling I put more gas than required. Not happy about that with these fuel prices. The lady pointed out about the gallons I needed to put in after I returned the truck. They should have explained this prior to rental, because nobody reads the papers word for word. Not every one rents all the time so we don't know what every thing on the paper means. Merci.
SaiyadM H.
Évaluation :
5
I rented a pickup & there was a partial pizza & drink left in the bed. It had rained the night before & I had a difficult time removing the mess. But it was a nice experience.
Jerry D.
Évaluation :
3
When my card on file failed to work they didn’t notify me until it was 2 months delinquent.
Darlene S.
|
Expérience générale
Évaluation :
5
I can't say enough about the entire team at Manteca Uhaul on Main St. You guys Rock!!! I appreciate my morning welcome most mornings from Paulette & Alfredo, always a great morning seeing them, they provide the best service and always positive. Thank you Fabian, for your excellent customer service and support, I appreciate your professionalism and attentiveness. Lots of new faces, and do not know all their names yet, but so far my returns have been great! After a long day of work, its super nice to be greeted with a smile and fast check-in. Thank you to everyone at Manteca Uhaul on Main St.
Ana V.
Évaluation :
1
Le client n'a pas laissé de commentaire.
ANDREW D.
Évaluation :
3
Didn't like that they changed the location of the pick up at last minute
Kevin E.
Évaluation :
5
The staff was super friendly and professional. I have to say it was awfully busy and a little bit hectic and all of them handled themselves extremely well. There were some problem customers and I would not personally have the patience but your staff certainly did. A+ for all of them thank you so much!
Robert Z.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Shorei B.
Évaluation :
5
Fast delivery of trailer, staff helps right away. Merci
AGUSTIN M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ralph B.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JASON G.
Évaluation :
5
Your staff was friendly and professional every step of the way. I really appreciate how well they communicated and worked with us to help us meet our moving goals. Hats off to your Manteca U Haul staff!
Diane B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
WHITNEY H.
Évaluation :
5
Cab had two powerade bottles, paper and a new BNSF aseball hat in it when i picked it up. Clean otherwise. Truck ran great. Roll up door was hard to open and close the last foot or so. Nice service staff at pick up and drop off!
Anthony V.
Évaluation :
5
Le client n'a pas laissé de commentaire.
LIA P.
Évaluation :
4
Unfortunately the trailer size I ordered was not available, the customer service rep gave the the rate for the smaller trailer. So overall I was happy
Maria R.
Évaluation :
5
Le client n'a pas laissé de commentaire.
david A.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Kyle S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Balbindar S.
Évaluation :
1
Le client n'a pas laissé de commentaire.
CHRISTINA M.
|
Expérience générale
Évaluation :
5
Staff were always friendly, areas were clean and always felt safe when visiting the facility.
thomas k.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose P.
Évaluation :
5
Quick and easy return!
Tara V.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Steve C.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert W.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Terri E.
|
Premières impressions
Évaluation :
3
A storage unit that fit my bedroom set, a tv stand, and some boxes, was too much money. 105$ a month is crazy. Staff wasn't very friendly at times, especially if I was having difficulty getting in and needed help.
AMIE D.
|
Expérience générale
Évaluation :
5
Good and fast service
Clean storage.
GURUPREET S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
MEREDITH T.
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
lynette v.
|
Expérience générale
Évaluation :
2
From day 1, nothing but issues.. Day 1, didn't show or tell me about card access, day 1 went to locked unit and had to go back to office and then wait 15 minutes for someone to unlock it. Set up autopay (I thought) but got charged $20 for paying late so I logged in and set up autopay but was charged AGAIN this month for paying late so I called and wasn't very happy or nice when telling them to set up autopay for me since nothing I did was fixing it.. Oh, when you sign up you HAVE to give a friends name/address and my late notices were being mailed to HER, not ME!! WTF? Will not use them again for storage....
DANIELLE S.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carie M.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jessica M.
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Starlette E.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bryan D.
|
Premières impressions
Évaluation :
3
storage was on the expensive side but it was the only thing available at the time . but this may not be the aporoiate place to vent this but i think uhaul will nevere get my business again i tried to rent a 8x12 cargo trailer the price comes back at 4000 dollars why are you gouging people 4 montha ago i rented the same trailer for 350 .oo why the price hike i can get a moving company to move me for 2900 buck they come pack it up and unload it so why would i ever use uhaul again
Richard H.
|
Expérience générale
Évaluation :
5
The staff are very efficient. The lady who showed me the storage she is very friendly she really help me to make sección on!! Love that place.
Maria E R.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gagandeep B.
|
Premières impressions
Évaluation :
1
Tienen El peor servicio de cualquier otro lugar
Martha D.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bonnie H.
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jeremy T.
|
Expérience générale
Évaluation :
5
David helped us the entire time. He was awesome. Very well mannered and excellent customer service.
John S.
|
Premières impressions
Évaluation :
4
rates for 5x5 are too high
Kevin C.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brian R.
|
Expérience générale
Évaluation :
5
Excelente personal!
Muchas gracias.
Virginia J.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sarah C.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jason / Dani R.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Henry V R.
|
Premières impressions
Évaluation :
5
I think they need more staff. Otherwise the place was good
suzanne r.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Bradley H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Linzy A.
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Angela/ Humberto Lopez H.
|
Expérience générale
Évaluation :
1
Rude employees wouldn't recommend u haul to anyone
Cody C.
|
Premières impressions
Évaluation :
5
Pleased with the air conditioning unit and didn’t have a problem with seeing bugs or any that were alive in my unit.
LETICIA P.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Codey T.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
dave g.
|
Expérience générale
Évaluation :
2
I was assured of a certain storage size needed for my items, that size was not was not available so I had to forfeit some of my own personal items, rendering a $25 "cleaning" fee UHaul really needs to get their communication together between corporate and on sight personal. I'm very upset about my service and will be spreading this situation to any and all who ask me.
CHRISTOPHER R.
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Henry R.
|
Expérience générale
Évaluation :
4
The manager is awesome, other staff needs more training and manners.
Timothy F.
|
Expérience générale
Évaluation :
2
Le client n'a pas laissé de commentaire.
Roderick W.
|
Expérience générale
Évaluation :
5
Best experience
William N.
|
Premières impressions
Évaluation :
5
Everyone was great help!!
TERRY M.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ADAM/ Denise Nieman A.
|
Premières impressions
Évaluation :
1
I was happy with the service attendant but when I unexpectedly found a large room to share I had to vacate the storage space in order to conserve with the payment of my living space. I expected to get the rest of the time I did not used at U-haul be refunded unfortunately I was surprised that you guys would make extra money from the space but not refund the money I didn't use. That was not nice.
Maheshwari N.
|
Expérience générale
Évaluation :
5
💯EXCELLENT
Reginald R.
|
Expérience générale
Évaluation :
5
I was impressed with the staff kindness and support. This branch in huge, clean, organized, ...etc. they even helped me drop off the rental truck and trailer at their branch instead of driving extra hour for the final destination. Awesome people. The branch supervisor was doing 2 customers at the same time just to keep the line moving with a beautiful big smile on her beautiful face.
moustapha m.
|
Premières impressions
Évaluation :
5
Staff is always very helpful and courteous. Merci
ROBERT F.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brett M.
|
Premières impressions
Évaluation :
5
I was very pleased and very welcomed by the staff who helped me they were the best thankyou so much..
Sarah O.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosecelia M.
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brian R.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Savannah H.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Maria A.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Adrian J.
|
Expérience générale
Évaluation :
4
Please have a more smooth exit-out experience and the ability to set up a move-out date in the system. Also would feel safer if the units were gated.
Albert C.
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Julieann A.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
pedro jesus v.
|
Online Move In
Évaluation :
3
Le client n'a pas laissé de commentaire.
Raymond G.
|
Premières impressions
Évaluation :
2
Staff was rude and very slow
Roderick W.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pamela M.
|
Premières impressions
Évaluation :
5
I never imagined I would say this about a U-Haul but absolutely love this place. The lady who signed me up was so kind, friendly, and helpful. The storage units are also very new and clean, easy to access.
Albert C.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Devon D.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
KEITH A.
|
Expérience générale
Évaluation :
5
Thank you sooo much for all the help
all the staff in Manteca are very helpful
and accommodating 🙏🙏🙏👍👍👍
Stay safe and healthy
Bless us all ❤️
Edith K.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patrick M.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sarah G.
|
Premières impressions
Évaluation :
5
I’m very pleased with the services of your staff especially DETASHA AGUERO.
Ellen C.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
sarah james c.
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jaci H.
|
Expérience générale
Évaluation :
5
Staff are very professional and efficient.love that storage is one of the cheeps one in Manteca and Modesto I’m so happy with ::: :)
Maria E R.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
JADE E.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roderick V.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
anthony s.
|
Expérience générale
Évaluation :
3
Little strict if you forget a payment, should work with people better, some time things happen.
LOUIS D.
|
Expérience générale
Évaluation :
4
My storage good but the location in building was rough taking stuff up and down the stairs.
Ernie P.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
AMANDA M.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Robert D.
|
Online Move In
Évaluation :
3
Awful sized units Difficult to get into and out of Why do I buy the lock? Access is limited and nobody would want in there Did I mention horrid location of units upstairs in and around corners through doors Bait and switch where I rent a trailer and get a free months storage for something 1/4 of the trailer size Paulette was gold but the remainder of the uhaul storage experience was tepid at best. New people not knowledgeable or helpful
Sam a.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Megan R.
|
Expérience générale
Évaluation :
4
After renting a U-Haul van, I asked the young lady inside if any small 5x5 storage units were available for rent. She indicated that there were not, and took my contact information to be put onto a waiting list. A day or two later, I went to the uhaul.com website on a whim and checked for 5x5 availability, and it seemed there were 5x5 units available the whole time, so I went ahead and rented one online. After hours access works fine, but there really should be a note posted adjacent to the door stating that, after the access code is entered, the renter has to pull *hard* to open the door. Other than that, getting in/out is very easy.
Michael E.
|
Online Move In
Évaluation :
1
Loads of issues mix up and very poor customer service. A barrage overkill in late notices. It is illegal to send a late notice 24 hrs after a late notice. I have late notices waking me up 1am on email. Plus in the mail. Plus daughter gets pre lien notices telling all of my business after 5hings were resolved. I am taking this up with higher ranks. Terrible worst storage experience. U haul is usually awesome. Ivdeel harrassed which is illegal.
Nina T.
|
Expérience générale
Évaluation :
5
Paulette is such a sweetheart She assisted me moving in and out. She is quick and very professional. Thank you paulette for making my transition quick and easy
Michelle T.
|
Expérience générale
Évaluation :
5
Sherri is great and super helpful!!!
Trey W.
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alan P.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ernie P.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ernie P.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
tyler m.
|
Premières impressions
Évaluation :
5
I had my storage for some time and I am pleased to say that I have not experienced any problems. I am thankful for all the staff in the Manteca branch, they are awesome. Mahalo
Deborah S.
|
Expérience générale
Évaluation :
2
I called in morning to see if they had a larger storage unit. They said yes and reserved it for me. When I got there they didnt have one. So I had to get 2 small unit. I live 80 miles away so I was not going to take stuff back
Ernie P.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Patricia W.
|
Expérience générale
Évaluation :
5
The folks in Manteca were amazing! So friendly and helpful. Everything about my experience there was beyond expectations. I will definitely recommend and use them in the future.
Tom H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
claudia c.
|
Premières impressions
Évaluation :
5
Thanks you guys,at manteca location!!
Jose A.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bobbi A.
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vanessa B.
|
Expérience générale
Évaluation :
1
Feel free to call me if you would like to know why ive given these ratings. This was a terrible experience.
richard s.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jose A.
|
Premières impressions
Évaluation :
5
N/a
thomas k.
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Claudia R.
|
Premières impressions
Évaluation :
5
We appreciate the great customer service that Tasha provided during final check out. She definitely went above and beyond. Thank you Tasha. The Parkers.
Gary P.
|
Expérience générale
Évaluation :
5
We arrived close to closing time but felt the employee gave us his full attention
Patricia W.
|
Premières impressions
Évaluation :
5
I want to make a point to send a HUGE THANK YOU to Shelly in facilities!! She was always so helpful and always super nice!!! She is definitely amazing! Cannot thank her enough!
AMBER S.
|
Expérience générale
Évaluation :
5
Tasha explained the whole storage process like a Pro , she even found me a unit by the door. Best part was I received a free pad lock with Month free. Tasha has superb customer service skills !!
JACK B.
|
Premières impressions
Évaluation :
2
Very unorganized.
45 minutes, i was there, my reservations was shown to them yet they say they don't have it. the 39 5X is false advertising, i got a 5X5 for 15 more + insurance.
Nina T.
|
Premières impressions
Évaluation :
5
everyone helpful
GINGER S.
|
Expérience générale
Évaluation :
5
The gal that helped me was amazing and well deserves that manager position when in comes available. She was quick, sweet and on top of things. Im sorry I dont know her name. I think its tayden.
Michelle T.
|
Premières impressions
Évaluation :
4
although lies were long at times employees remained patient, courteous and professional. Overall good service and experience throughout my moving experience and need of storage units as well.
SHERRY S.
|
Expérience générale
Évaluation :
5
Everyone always takes great care of us there! Paulette runs a great business!
Teresa L.
|
Expérience générale
Évaluation :
5
Nice place to store your extra items
Steven W.
|
Expérience générale
Évaluation :
5
Great friendly service
Lauretta W.
|
Expérience générale
Évaluation :
5
I really liked the service I recieved while storing my things. I would definitely recommend your facility to friends. The space was adequate and it was nice and clean and the price was great. Thanks a
MARIE M.
|
Expérience générale
Évaluation :
5
The staff was very helpful and accommodating when I needed to change the size of my storage unit. The facility is very clean and secure.
Keith M.
|
Premières impressions
Évaluation :
5
i always use u-haul for my moving and storage needs.
ALBERT C.
|
Expérience générale
Évaluation :
5
Wonderful service. Everything went perfectly.
Dian H.
|
Premières impressions
Évaluation :
5
Very good experience.
Shybria C.
|
Expérience générale
Évaluation :
5
Excelente service and security that makes it easier for you to store anything you want thanks UHAUL And it's employees.
Narciso A.
|
Premières impressions
Évaluation :
5
Employees were exceptionally kind, patient and professional. They went out of their way after closing to accommodate my immediate need of additional storage at the last minute as we were unloading
SHERRY S.
|
Premières impressions
Évaluation :
5
Superb pricing. Excellent customer service. Great hours. Easy online payments. I loved everything about Manteca Uhaul.
ERIN L.
|
Expérience générale
Évaluation :
5
Great storage experience
STEPHANIE B.
|
Expérience générale
Évaluation :
5
Accessible, well-maintained and secured. Will definitely recommend!
Jeaneth P.
|
Expérience générale
Évaluation :
5
I was very impressed with the staff!! They were always busy but took the extra time to help me with all my questions. I wish I could give them more stars!!! Thanks for the great service experience!
Deborah n.
|
Expérience générale
Évaluation :
5
I was very satisfied with your facility and would be pleased to recommend this location to anyone needing extra storage.
Ollie R.
|
Expérience générale
Évaluation :
1
Negative 5 stars. Rent got raised for no reason, and you have to pay extra to access your storage 24hrs a day. This is the worst place I have ever been. Horrible attitude from all employees.
Tommy R.
|
Expérience générale
Évaluation :
5
Easy online return and grateful for 24 hours drop off.
GREGORY G.
|
Expérience générale
Évaluation :
5
Many thanks to everyone at the facility. Special thanks to Paulette when she locked the U-Box for me after noticing that my loaders failed to do so at the far end.
donn h.
|
Expérience générale
Évaluation :
5
Very pleased with this location
Susan C.
|
Expérience générale
Évaluation :
5
This is probably the cleanest facility that I have been in. The staff is very friendly and attentive.
Constance C.
|
Expérience générale
Évaluation :
5
we only needed small storage for a month, so this worked out great
Jacque F.
|
Expérience générale
Évaluation :
5
Great location also right off the freeway. By far the best of any we looked at and felt our belongings were safe here and they were.
Jerry P.
|
Expérience générale
Évaluation :
4
My only two negatives were that it seems understaffed. There always seemed to be a long wait. Also when we were moving our stuff out of the storage unit. We saw two cockroaches on the floor.
kay m.
|
Expérience générale
Évaluation :
2
.
carrie a.
|
Expérience générale
Évaluation :
2
Need more staff people working to long of wait very slow.
RON W.
|
Expérience générale
Évaluation :
5
Everything was great. Easy access in and out and security is top knotch. My only complaint is the hours. Closing at 7 makes it very hard to get there in time when you get off work at 5:30
Natalie C.
|
Expérience générale
Évaluation :
5
Great facility
MARCO O.
|
Expérience générale
Évaluation :
4
There was a very long wait. You coul have used another associate.
Carole D.
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.
